![]() |
市場調查報告書
商品編碼
1916666
全球本地物流和宅配服務市場預測(至2032年):按車輛、配送方式、經營模式、組織規模、技術、最終用戶和地區分類Neighborhood Logistics & Courier Services Market Forecasts to 2032 - Global Analysis By Vehicle, Delivery Mode, Business Model, Organization Size, Technology, End User and By Geography |
||||||
根據 Stratistics MRC 的一項研究,預計到 2025 年,全球本地物流和宅配服務市場價值將達到 58.9 億美元,到 2032 年將達到 109.1 億美元,在預測期內的複合年成長率為 9.2%。
社區物流和宅配服務是指在特定社區或街區內運作的超當地語系化配送系統,專注於快速、有效率地配送小包裹、食品雜貨、餐點、醫療用品和其他商品,通常可實現當日送達。這些服務利用小規模車隊、自行車或步行配送,並通常透過行動應用程式或數位平台進行協調,從而彌合了本地商家和消費者之間的鴻溝。它們強調速度、可靠性和便利性,滿足了都市區日益成長的即時配送需求。透過最佳化短程路線和提供個人化服務,社區物流能夠振興本地商業,降低配送成本,並支持以社區為中心的永續供應鏈。
該地區對電子商務的需求不斷成長
消費者越來越期望食品雜貨、服裝和日用品能在數小時內送達。這一趨勢的驅動力來自都市生活方式、廣泛的數位化以及以便利性為導向的經濟模式。零售商和中小企業正在投資本地配送網路,以提高最後一公里配送效率。與行動應用程式的整合以及人工智慧驅動的調度系統進一步增強了營運的擴充性。對本地電子商務日益成長的需求正在推動市場成長。
高昂的營運和燃料成本
高昂的營運成本和燃料成本仍是限制社區物流和宅配服務發展的主要阻礙因素。配送網路經常面臨燃料價格上漲、人事費用增加和車輛維修費用上漲的困境。小規模企業在將服務擴展到都市區時也面臨挑戰。與都市區相比,農村消費者會遇到配送延遲和高成本。投資永續物流需要大量資金,並且需要與技術提供者建立合作關係。儘管市場需求強勁,但高昂的營運成本和燃料成本阻礙了社區物流和宅配服務的廣泛普及。
路線最佳化技術整合
人工智慧驅動的平台能夠實現預測分析、即時導航和自動調度。企業正在將路線最佳化功能融入其配送生態系統,以擴充性並降低成本。與物聯網感測器和雲端平台的整合增強了可視性和營運效率。中小企業和Start-Ups尤其受益於針對其本地配送需求量身定做的、經濟高效的最佳化工具。路線最佳化技術的整合正在為區域物流和宅配服務市場創造巨大的成長機會。
與主要運輸公司的激烈競爭
大型業者提供標準化的服務品質、品牌知名度和覆蓋全國的網路,給本地業者帶來了挑戰。競爭激烈的價格和配套服務正在擠壓小規模平台的利潤空間。消費者往往更青睞信譽良好的老牌業者,因為他們更可靠。本地業者在競爭激烈的市場中難以實現服務差異化。來自大型營運商的激烈競爭正在抑制市場盈利,並威脅永續成長。
新冠疫情加速了對本地物流和宅配服務的需求,因為人們紛紛轉向線上平台購買生活必需品。一方面,封鎖和供應鏈中斷給配送帶來了挑戰;另一方面,食品雜貨、藥品和家居用品需求的激增推動了平台使用量的增加。疫情期間,本地宅配網路對於保障服務的連續性至關重要。此次危機凸顯了具有韌性的末端物流和非接觸式配送模式的重要性。總而言之,新冠疫情提高了人們對本地物流和宅配服務作為支撐即時交易策略基礎的認知。
預計在預測期內,基於平台的聚合器細分市場將佔據最大的市場佔有率。
在預測期內,基於平台的聚合器細分市場預計將佔據最大的市場佔有率,這主要得益於消費者對多樣化服務和便利性的需求,以及希望在一個統一的介面上享受這些服務。聚合器平台整合了多家服務供應商的服務,使消費者能夠無縫地使用宅配和物流服務。企業則依靠這些平台來增強客戶參與並擴大業務覆蓋範圍。隨著都市區消費者越來越重視便利性,可擴展聚合器模式的需求也不斷成長。與人工智慧驅動的個人化服務的融合將進一步促進聚合器模式的普及。
在預測期內,廂型車和輕型商用車細分市場將實現最高的複合年成長率。
由於人口密集的都市區對擴充性、柔軟性且高效的配送系統的需求不斷成長,預計廂型車和輕型商用車細分市場在預測期內將實現最高成長率。廂型車和輕型商用車在城市道路上行駛靈活,並能很好地融入現有的物流網路。企業正在利用這些車輛來增強客戶參與並縮短配送時間。對車輛現代化改造的持續投入進一步推動了該細分市場的需求。與人工智慧導航的整合也進一步促進了其應用。隨著廂型車和輕型商用車在都市區配送能力的提升,社區物流和宅配服務正在推動市場成長。
在預測期內,北美預計將保持最大的市場佔有率,這得益於其先進的物流基礎設施、對數位技術的積極應用以及對本地宅配平台的早期投資。主要技術供應商的存在和成熟的電子商務生態系統正在推動大規模應用。強調創新和消費者保護的法規正在促進安全平台的普及。北美企業正優先考慮透過超當地語系化模式實現即時配送和客戶參與。對食品雜貨和零售物流的旺盛需求進一步推動了應用。
在預測期內,亞太地區預計將實現最高的複合年成長率,這主要得益於快速的都市化、不斷擴大的行動用戶群以及新興經濟體政府主導的數位化舉措。中國、印度和東南亞等國家正大力投資宅配平台,以支持電子商務的發展。人口密集城市對即時配送的需求不斷成長,推動了聚合模式的普及。當地企業正在採用擴充性的平台來滿足日益成長的數位化需求。不斷擴展的數位生態系統正在強化近場物流在企業現代化進程中的作用。亞太地區的城市擴張和數位轉型正在推動近場物流和宅配服務市場的成長。
According to Stratistics MRC, the Global Neighborhood Logistics & Courier Services Market is accounted for $5.89 billion in 2025 and is expected to reach $10.91 billion by 2032 growing at a CAGR of 9.2% during the forecast period. Neighborhood Logistics & Courier Services refer to hyperlocal delivery systems that operate within specific communities or neighborhoods, focusing on quick, efficient, and often same-day delivery of parcels, groceries, meals, medical supplies, and other goods. These services bridge the gap between local businesses and consumers by leveraging small fleets, bikes, or on-foot couriers, often coordinated via mobile apps or digital platforms. They emphasize speed, reliability, and convenience, catering to the growing demand for instant deliveries in urban areas. By optimizing short-distance routes and personalizing services, neighborhood logistics enhance local commerce, reduce delivery costs, and support sustainable, community-centered supply chains.
Rising e-commerce demand in local areas
Consumers increasingly expect groceries, apparel, and household essentials to be delivered within hours. This trend is driven by urban lifestyles, digital adoption, and the convenience economy. Retailers and SMEs are investing in neighborhood courier networks to strengthen last-mile efficiency. Integration with mobile apps and AI-driven scheduling further enhances operational scalability. Rising e-commerce demand in local areas is propelling growth in the market.
High operational and fuel costs
High operational and fuel costs remain a significant restraint for neighborhood logistics and courier services. Delivery networks often struggle with rising fuel prices, labor expenses, and vehicle maintenance. Smaller operators face challenges in scaling services outside urban centers. Consumers in remote areas experience delays and higher costs compared to urban counterparts. Investment in sustainable logistics requires significant capital and partnerships with technology providers. High operational and fuel costs are restraining widespread adoption of neighborhood logistics and courier services despite strong demand.
Technology integration for route optimization
AI-driven platforms enable predictive analytics, real-time navigation, and automated scheduling. Enterprises are embedding route optimization into courier ecosystems to improve scalability and reduce costs. Integration with IoT sensors and cloud platforms strengthens visibility and operational efficiency. SMEs and startups particularly benefit from cost-effective optimization tools tailored to local delivery needs. Technology integration for route optimization is fostering significant growth opportunities in the neighborhood logistics and courier services market.
Intense competition from large carriers
Larger players offer standardized quality, brand recognition, and nationwide reach that challenge hyperlocal operators. Competitive pricing and bundled offerings reduce margins for smaller platforms. Consumers often prefer established carriers for reliability and trust. Local providers struggle to differentiate services in crowded markets. Intense competition from large carriers is restraining profitability and threatening consistent growth in the market.
The Covid-19 pandemic accelerated demand for neighborhood logistics and courier services as consumers shifted to digital platforms for essentials. On one hand, lockdowns and supply chain disruptions created challenges for timely deliveries. On the other hand, surging demand for groceries, medicines, and household products boosted platform adoption. Hyperlocal courier networks became critical in ensuring continuity of services during the pandemic. The crisis reinforced the importance of resilient last-mile logistics and contactless delivery models. Overall, Covid-19 boosted awareness of neighborhood logistics and courier services as a strategic enabler of instant commerce.
The platform-based aggregator segment is expected to be the largest during the forecast period
The platform-based aggregator segment is expected to account for the largest market share during the forecast period driven by demand for diverse service availability and convenience in a single interface. Aggregator platforms consolidate offerings from multiple providers, enabling consumers to access courier and logistics services seamlessly. Enterprises rely on these platforms to strengthen customer engagement and expand reach. Demand for scalable aggregator models is rising as urban consumers prioritize convenience. Integration with AI-driven personalization further strengthens adoption.
The vans & light commercial vehicles segment is expected to have the highest CAGR during the forecast period
Over the forecast period, the vans & light commercial vehicles segment is predicted to witness the highest growth rate supported by rising demand for scalable, flexible, and efficient delivery systems in dense urban areas. Vans and LCVs provide flexibility in navigating city streets and integrating with existing logistics networks. Enterprises leverage these vehicles to strengthen customer engagement and reduce delivery times. Rising investment in fleet modernization is reinforcing demand in this segment. Integration with AI-driven navigation further amplifies adoption. As vans and light commercial vehicles expand urban delivery capacity neighborhood logistics and courier services are propelling growth in the market.
During the forecast period, the North America region is expected to hold the largest market share by advanced logistics infrastructure strong digital adoption and early investment in neighborhood courier platforms. The presence of leading technology providers and mature e-commerce ecosystems supports large-scale deployments. Regulatory emphasis on innovation and consumer protection drives adoption of secure platforms. Enterprises in North America prioritize instant delivery and customer engagement through hyperlocal models. High demand for groceries and retail logistics further strengthens adoption.
Over the forecast period, the Asia Pacific region is anticipated to exhibit the highest CAGR fueled by rapid urbanization expanding mobile subscriber base and government-led digital initiatives across emerging economies. Countries such as China, India, and Southeast Asia are investing heavily in courier platforms to support e-commerce growth. Rising demand for instant delivery in densely populated cities strengthens adoption of aggregator models. Local enterprises are deploying scalable platforms to meet growing digital needs. Expanding digital ecosystems are reinforcing the role of neighborhood logistics in enterprise modernization. Asia Pacific's urban expansion and digital transformation are propelling growth in the neighborhood logistics and courier services market.
Key players in the market
Some of the key players in Neighborhood Logistics & Courier Services Market include Delhivery Ltd., Ecom Express Pvt. Ltd., Shadowfax Technologies Pvt. Ltd., XpressBees Logistics Pvt. Ltd., DTDC Express Ltd., Blue Dart Express Ltd., Gati Ltd., India Post, Amazon Transportation Services (ATS), Flipkart Logistics (Ekart), Dunzo Digital Pvt. Ltd., Porter, Rapido, Swiggy Genie and Zomato Instant.
In November 2023, Ecom Express entered a strategic partnership with Indian Oil Corporation Limited (IOCL) to set up parcel pickup and drop points at IOCL's retail outlets, significantly expanding its last-mile access points across the country.
In July 2023, XpressBees acquired the express delivery business of SaaS logistics platform Pickrr in a cash-and-stock deal, primarily to gain access to Pickrr's extensive network of Small and Medium Enterprise (SME) clients.
Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.