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市場調查報告書
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1856815

2032年末端物流市場預測：按配送類型、車輛類型、履約模式、技術、最終用戶和地區分類的全球分析

Last-Mile Logistics Market Forecasts to 2032 - Global Analysis By Delivery Type (Parcel, Grocery, Pharmaceuticals, and Food), Vehicle Type, Fulfillment Model, Technology, End User and By Geography
出版日期: | 出版商: Stratistics Market Research Consulting | 英文 200+ Pages | 商品交期: 2-3個工作天內

價格

根據 Stratistics MRC 的數據，預計到 2025 年，全球最後一公里物流市場規模將達到 486 億美元，到 2032 年將達到 853 億美元，預測期內複合年成長率為 8.3%。

末端物流是指將貨物從配送中心運送到客戶家門口的最終配送階段。它對於確保及時、準確送達至關重要，直接影響客戶滿意度和營運成本。隨著電子商務和按需服務的蓬勃發展，末端物流環節依賴路線最佳化、本地化倉儲和即時追蹤來提升效率。末端物流的創新旨在減少延誤、提高透明度並滿足日益成長的消費者期望，從而將配送轉化為零售商和物流供應商的策略優勢。

世界經濟論壇表示，在超當地語系化配送聚合正在改變最後一公里物流，減少碳排放，提高配送準確性，並為零售、食品和醫療保健等產業帶來即時效率。

電子商務的蓬勃發展以及對快速配送的需求

電子商務的興起和對更快配送的需求正在推動末端物流市場的擴張。都市化、網路購物的普及以及消費者對更快訂單履行速度的日益成長的期望，促使物流公司最佳化車輛營運和配送網路。路線最佳化軟體、即時追蹤和行動調度等技術的應用，正推動企業提升營運效率。此外，對本地化配送和當日達服務日益成長的需求，也進一步刺激了全球對先進末端物流基礎設施的投資。

燃料成本波動和效率低下

燃油成本波動和效率低下仍然是末端物流業者面臨的主要限制。原油價格波動直接影響營運成本，而低效率的路線規劃和交通堵塞會進一步增加配送成本。小型物流業者面臨燃油成本上漲帶來的財務負擔，這將限制其擴充性的能力。此外，永續性和排放法規也增加了合規成本。為了應對這些挑戰，企業正在透過採用電動和混合動力汽車、動態路線規劃和智慧車隊管理來維持盈利，同時確保及時交付。

將電動車引入送貨車輛

將電動車引入配送車隊，為「最後一公里」物流帶來了變革性的機會。電動貨車、電動自行車和電動貨運車輛的整合，降低了對燃料的依賴、營運成本和碳排放。在政府獎勵、城市低排放區以及日益增強的環保意識的推動下，營運商正在加速車隊的電氣化。此外，電池技術的進步、快速充電基礎設施的完善以及利用遠端資訊處理技術進行電動車監控，都為高效部署提供了可能。這種永續性與技術的融合，為物流公司提供了經濟高效且環保的解決方案，同時滿足了消費者對快速、環保配送日益成長的需求。

城市擁擠和合規問題

城市擁擠和合規問題持續威脅最後一公里物流的效率。密集的城市交通、停車限制和有限的配送時間阻礙了訂單的及時交付。與排放氣體、重量限制和都市區配送許可證相關的法律規範也帶來了額外的營運挑戰。違規可能導致罰款、路線延誤和聲譽損害。為了在複雜的城市物流環境中降低風險、提高效率並維持客戶滿意度，企業正擴大利用微型倉配中心、智慧路線規劃演算法和非高​​階時段配送安排。

新冠疫情的影響：

新冠疫情期間，隨著全球封鎖措施和電子商務的蓬勃發展，末端物流需求顯著成長。出於安全考慮和保持社交距離的需要，消費者越來越依賴宅配的方式購買食品雜貨、小包裹和生活必需品。為了滿足激增的需求，物流公司迅速擴大車隊規模，最佳化路線，並推出非接觸式配送服務。然而，疫情造成的勞動力短缺和供應鏈中斷也帶來了營運挑戰。疫情過後，電子商務的普及和消費者對更快履約的期望，推動了全球末端物流的持續成長。

預計小包裹業務在預測期內將成為最大的業務板塊。

由於線上零售額的成長和送貨宅配需求的增加，預計小包裹業務在預測期內將佔據最大的市場佔有率。受電子商務發展推動，小包裹量呈指數級成長，促使企業加大對分揀中心、追蹤技術和專用遞送車輛的投資。此外，宅配能夠滿足消費者從小包裹到高價商品的各種需求，使其成為全球都市區和半都市區「最後一公里」物流的核心環節。

預計廂型車細分市場在預測期內將以最高的複合年成長率成長。

預計在預測期內，廂型車細分市場將達到最高成長率。電子商務的蓬勃發展、有效負載容量的提升以及小包裹運輸效率的提高，正推動廂式貨車在大批量配送領域取代二輪車和自行車，成為更受歡迎的選擇。與電動車技術和基於遠端資訊處理的車隊管理系統的整合，進一步提升了營運效率。這種靈活性、擴充性和環保性的完美結合，正在推動廂型車在最後一公里物流網路中的快速普及。

佔比最大的地區：

由於網路購物正在推動對最後一公里配送的需求。此外，有利的政府政策、不斷擴大的低溫運輸網路以及智慧配送技術的應用，正在鞏固亞太地區的市場地位，使其成為全球最後一公里物流營運和創新的領先中心。

複合年成長率最高的地區：

在預測期內，北美預計將實現最高的複合年成長率，這主要得益於技術主導物流解決方案的廣泛應用以及消費者對快速可靠配送服務的偏好。人工智慧驅動的路線最佳化、即時追蹤和電動汽車車隊正在美國和加拿大整合。此外，領先的電子商務和物流公司的大力投資，以及城市基礎設施的現代化和永續性，都在推動市場成長。因此，預計在預測期內，北美末端物流市場將呈現蓬勃發展的態勢。

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目錄

第1章執行摘要

第2章 前言

  • 概述
  • 相關利益者
  • 調查範圍
  • 調查方法
    • 資料探勘
    • 數據分析
    • 數據檢驗
    • 研究途徑
  • 研究資訊來源
    • 初級研究資訊來源
    • 次級研究資訊來源
    • 先決條件

第3章 市場趨勢分析

  • 促進要素
  • 抑制因素
  • 機會
  • 威脅
  • 技術分析
  • 終端用戶分析
  • 新興市場
  • 新冠疫情的影響

第4章 波特五力分析

  • 供應商的議價能力
  • 買方的議價能力
  • 替代品的威脅
  • 新進入者的威脅
  • 競爭對手之間的競爭

5. 全球最後一公里物流市場（依配送類型分類）

  • 小包裹
  • 雜貨
  • 製藥
  • 食物

6. 全球最後一公里物流市場（依車輛類型分類）

  • 麵包
  • 自行車
  • 無人機
  • 自動駕駛汽車

7. 全球最後一公里物流市場依履約模式分類

  • 內部配送
  • 第三方物流
  • 群眾外包配送

8. 全球末端物流市場（依技術分類）

  • 路線最佳化軟體
  • GPS追蹤
  • 物聯網車輛
  • 人工智慧驅動的日程管理

9. 全球最後一公里物流市場（依最終用戶分類）

  • 個人消費者（B2C）
  • 零售商（電子商務和實體店）
  • 餐廳及食品服務
  • 其他最終用戶

第10章 全球末端物流市場（按地區分類）

  • 北美洲
    • 美國
    • 加拿大
    • 墨西哥
  • 歐洲
    • 德國
    • 英國
    • 義大利
    • 法國
    • 西班牙
    • 其他歐洲
  • 亞太地區
    • 日本
    • 中國
    • 印度
    • 澳洲
    • 紐西蘭
    • 韓國
    • 亞太其他地區
  • 南美洲
    • 阿根廷
    • 巴西
    • 智利
    • 其他南美洲
  • 中東和非洲
    • 沙烏地阿拉伯
    • 阿拉伯聯合大公國
    • 卡達
    • 南非
    • 其他中東和非洲地區

第11章 重大進展

  • 協議、夥伴關係、合作和合資企業
  • 收購與併購
  • 新產品上市
  • 業務拓展
  • 其他關鍵策略

第12章 企業概況

  • Amazon Logistics
  • UPS
  • FedEx
  • DHL
  • DPD（GeoPost）
  • XPO Logistics
  • J&T Express
  • ZTO Express
  • Meituan Delivery
  • DoorDash
  • Postmates
  • Glovo
  • Delhivery
  • JD Logistics
  • Getir
Product Code: SMRC31687

According to Stratistics MRC, the Global Last-Mile Logistics Market is accounted for $48.6 billion in 2025 and is expected to reach $85.3 billion by 2032 growing at a CAGR of 8.3% during the forecast period. Last-Mile Logistics is the final delivery stage, moving goods from distribution hubs to customers' doorsteps. It's crucial for ensuring timely, accurate deliveries and directly influences customer satisfaction and operational costs. As e-commerce and on-demand services surge, this segment relies on route optimization, localized warehousing, and real-time tracking to boost efficiency. Innovations in last-mile logistics aim to reduce delays, enhance transparency, and meet rising consumer expectations-transforming delivery into a strategic advantage for retailers and logistics providers alike.

According to the World Economic Forum, hyperlocal delivery aggregation is transforming last-mile logistics by reducing carbon intensity, improving delivery precision, and enhancing real-time efficiency across retail, food, and healthcare sectors.

Market Dynamics:

Driver:

Growing e-commerce and fast delivery needs

Growing e-commerce and fast delivery needs are driving the expansion of the last-mile logistics market. Fueled by urbanization, increasing online shopping frequency, and rising consumer expectations for quick order fulfillment, logistics providers are optimizing fleet operations and delivery networks. Spurred by technology adoption such as route optimization software, real-time tracking, and mobile-based dispatch, companies are enhancing operational efficiency. Additionally, growing demand for hyper-local deliveries and same-day fulfillment is further accelerating investment in advanced last-mile infrastructure globally.

Restraint:

Fuel cost volatility and inefficiency

Fuel cost volatility and inefficiency remain key restraints for last-mile logistics operators. Fluctuating oil prices directly impact operational expenses, while inefficient routing and traffic congestion can further escalate delivery costs. Smaller logistics providers may face financial strain due to rising fuel expenditures, limiting scalability. Additionally, sustainability regulations and emission norms increase compliance costs. Companies are addressing these challenges through electric and hybrid fleet adoption, dynamic route planning, and smart vehicle management to maintain profitability while ensuring timely delivery performance.

Opportunity:

EV adoption in delivery fleets

EV adoption in delivery fleets presents a transformative opportunity in last-mile logistics. Integration of electric vans, bikes, and cargo vehicles reduces fuel dependency, operational costs, and carbon emissions. Spurred by government incentives, urban low-emission zones, and rising environmental awareness, operators are accelerating fleet electrification. Additionally, advancements in battery technology, fast charging infrastructure, and telematics-enabled EV monitoring enable efficient deployment. This convergence of sustainability and technology provides logistics companies with cost-effective, eco-friendly solutions while meeting growing consumer demand for rapid and green deliveries.

Threat:

Urban congestion and compliance issues

Urban congestion and compliance issues continue to threaten last-mile logistics efficiency. Dense city traffic, parking restrictions, and limited delivery windows hinder timely order fulfillment. Regulatory frameworks related to emissions, weight limits, and urban delivery permits impose additional operational challenges. Non-compliance can lead to fines, route delays, and reputational damage. Companies are increasingly leveraging micro-fulfillment centers, intelligent routing algorithms, and off-peak delivery scheduling to mitigate risks, improve efficiency, and maintain customer satisfaction while navigating complex urban logistics environments.

Covid-19 Impact:

The COVID-19 pandemic significantly accelerated last-mile logistics demand, as lockdowns and e-commerce adoption surged globally. Spurred by safety concerns and social distancing, consumers increasingly relied on home delivery for groceries, parcels, and essentials. Logistics companies rapidly expanded fleets, optimized routes, and implemented contactless delivery to meet rising demand. However, pandemic-induced labor shortages and supply chain disruptions created operational challenges. Post-pandemic, heightened e-commerce penetration and the expectation of faster fulfillment continue to drive last-mile logistics growth worldwide.

The parcel segment is expected to be the largest during the forecast period

The parcel segment is expected to account for the largest market share during the forecast period, owing to increasing online retail sales and demand for home delivery. Fueled by e-commerce growth, parcel volumes are rising exponentially, driving investment in sorting hubs, tracking technologies, and specialized delivery fleets. Additionally, parcel delivery caters to a wide range of consumer needs, from small packages to high-value items, making it a core segment in last-mile logistics across urban and semi-urban regions globally.

The vans segment is expected to have the highest CAGR during the forecast period

Over the forecast period, the vans segment is predicted to witness the highest growth rate, reinforced by their versatility in urban and suburban delivery operations. Fueled by rising e-commerce penetration, larger payload capacity, and efficiency in transporting bulk parcels, vans are increasingly preferred over two-wheelers or bicycles for high-volume deliveries. Integration with EV technology and telematics-enabled fleet management further enhances operational performance. This combination of flexibility, scalability, and eco-friendliness is driving rapid adoption of vans in last-mile logistics networks.

Region with largest share:

During the forecast period, the Asia Pacific region is expected to hold the largest market share, ascribed to high e-commerce penetration, dense urban populations, and increasing investments in logistics infrastructure. Countries such as China, India, and Japan are witnessing rapid growth in online shopping, creating significant last-mile delivery demand. Additionally, favorable government policies, expanding cold-chain networks, and adoption of smart delivery technologies strengthen the region's market position, making Asia Pacific the leading hub for last-mile logistics operations and innovation globally.

Region with highest CAGR:

Over the forecast period, the North America region is anticipated to exhibit the highest CAGR associated with widespread adoption of technology-driven logistics solutions and consumer preference for rapid, reliable delivery services. The U.S. and Canada are witnessing integration of AI-powered route optimization, real-time tracking, and EV-based fleets. Additionally, strong investments from major e-commerce and logistics players, combined with urban infrastructure modernization and sustainability initiatives, are accelerating growth. North America is thus poised for dynamic expansion in the last-mile logistics market over the forecast period.

Key players in the market

Some of the key players in Last-Mile Logistics Market include Amazon Logistics, UPS, FedEx, DHL, DPD (GeoPost), XPO Logistics, J&T Express, ZTO Express, Meituan Dianping, DoorDash, Postmates, Glovo, Delhivery, JD Logistics, and Getir.

Key Developments:

In September 2025, UPS announced a major expansion of its "UPS Premier" service to the residential sector. The service utilizes a new, low-cost smart sensor placed inside packages that provides real-time, item-level tracking visibility, allowing customers to see the exact location of high-value or time-sensitive deliveries within the last mile.

In August 2025, FedEx unveiled a partnership with Walgreens to launch "FedEx Sameday Locker+" nationwide. These next-generation, temperature-controlled smart lockers are installed at Walgreens stores, enabling secure delivery of perishable groceries, medications, and meal kits, expanding the range of goods suitable for unattended last-mile delivery.

In July 2025, DHL introduced its "DHL Parcelcopter 5.0" for urban logistics. The new, quieter electric vertical take-off and landing (eVTOL) drone is designed for urgent, small-payload deliveries directly to designated landing pads on apartment balconies and commercial buildings, bypassing inner-city traffic in pilot programs across Southeast Asia.

Delivery Types Covered:

  • Parcel
  • Grocery
  • Pharmaceuticals
  • Food

Vehicle Types Covered:

  • Vans
  • Bikes
  • Drones
  • Autonomous Vehicles

Fulfillment Models Covered:

  • In-House Delivery
  • Third-Party Logistics
  • Crowdsourced Delivery

Technologies Covered:

  • Route Optimization Software
  • GPS Tracking
  • IoT-Enabled Fleet
  • AI-Powered Scheduling

End Users Covered:

  • Individual Consumers (B2C)
  • Retailers (E-commerce & Brick-and-Mortar)
  • Restaurants & Food Services
  • Other End Users

Regions Covered:

  • North America
    • US
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • Italy
    • France
    • Spain
    • Rest of Europe
  • Asia Pacific
    • Japan
    • China
    • India
    • Australia
    • New Zealand
    • South Korea
    • Rest of Asia Pacific
  • South America
    • Argentina
    • Brazil
    • Chile
    • Rest of South America
  • Middle East & Africa
    • Saudi Arabia
    • UAE
    • Qatar
    • South Africa
    • Rest of Middle East & Africa

What our report offers:

  • Market share assessments for the regional and country-level segments
  • Strategic recommendations for the new entrants
  • Covers Market data for the years 2024, 2025, 2026, 2028, and 2032
  • Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
  • Strategic recommendations in key business segments based on the market estimations
  • Competitive landscaping mapping the key common trends
  • Company profiling with detailed strategies, financials, and recent developments
  • Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

  • Company Profiling
    • Comprehensive profiling of additional market players (up to 3)
    • SWOT Analysis of key players (up to 3)
  • Regional Segmentation
    • Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
  • Competitive Benchmarking
    • Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary

2 Preface

  • 2.1 Abstract
  • 2.2 Stake Holders
  • 2.3 Research Scope
  • 2.4 Research Methodology
    • 2.4.1 Data Mining
    • 2.4.2 Data Analysis
    • 2.4.3 Data Validation
    • 2.4.4 Research Approach
  • 2.5 Research Sources
    • 2.5.1 Primary Research Sources
    • 2.5.2 Secondary Research Sources
    • 2.5.3 Assumptions

3 Market Trend Analysis

  • 3.1 Introduction
  • 3.2 Drivers
  • 3.3 Restraints
  • 3.4 Opportunities
  • 3.5 Threats
  • 3.6 Technology Analysis
  • 3.7 End User Analysis
  • 3.8 Emerging Markets
  • 3.9 Impact of Covid-19

4 Porters Five Force Analysis

  • 4.1 Bargaining power of suppliers
  • 4.2 Bargaining power of buyers
  • 4.3 Threat of substitutes
  • 4.4 Threat of new entrants
  • 4.5 Competitive rivalry

5 Global Last-Mile Logistics Market, By Delivery Type

  • 5.1 Introduction
  • 5.2 Parcel
  • 5.3 Grocery
  • 5.4 Pharmaceuticals
  • 5.5 Food

6 Global Last-Mile Logistics Market, By Vehicle Type

  • 6.1 Introduction
  • 6.2 Vans
  • 6.3 Bikes
  • 6.4 Drones
  • 6.5 Autonomous Vehicles

7 Global Last-Mile Logistics Market, By Fulfillment Model

  • 7.1 Introduction
  • 7.2 In-House Delivery
  • 7.3 Third-Party Logistics
  • 7.4 Crowdsourced Delivery

8 Global Last-Mile Logistics Market, By Technology

  • 8.1 Introduction
  • 8.2 Route Optimization Software
  • 8.3 GPS Tracking
  • 8.4 IoT-Enabled Fleet
  • 8.5 AI-Powered Scheduling

9 Global Last-Mile Logistics Market, By End User

  • 9.1 Introduction
  • 9.2 Individual Consumers (B2C)
  • 9.3 Retailers (E-commerce & Brick-and-Mortar)
  • 9.4 Restaurants & Food Services
  • 9.5 Other End Users

10 Global Last-Mile Logistics Market, By Geography

  • 10.1 Introduction
  • 10.2 North America
    • 10.2.1 US
    • 10.2.2 Canada
    • 10.2.3 Mexico
  • 10.3 Europe
    • 10.3.1 Germany
    • 10.3.2 UK
    • 10.3.3 Italy
    • 10.3.4 France
    • 10.3.5 Spain
    • 10.3.6 Rest of Europe
  • 10.4 Asia Pacific
    • 10.4.1 Japan
    • 10.4.2 China
    • 10.4.3 India
    • 10.4.4 Australia
    • 10.4.5 New Zealand
    • 10.4.6 South Korea
    • 10.4.7 Rest of Asia Pacific
  • 10.5 South America
    • 10.5.1 Argentina
    • 10.5.2 Brazil
    • 10.5.3 Chile
    • 10.5.4 Rest of South America
  • 10.6 Middle East & Africa
    • 10.6.1 Saudi Arabia
    • 10.6.2 UAE
    • 10.6.3 Qatar
    • 10.6.4 South Africa
    • 10.6.5 Rest of Middle East & Africa

11 Key Developments

  • 11.1 Agreements, Partnerships, Collaborations and Joint Ventures
  • 11.2 Acquisitions & Mergers
  • 11.3 New Product Launch
  • 11.4 Expansions
  • 11.5 Other Key Strategies

12 Company Profiling

  • 12.1 Amazon Logistics
  • 12.2 UPS
  • 12.3 FedEx
  • 12.4 DHL
  • 12.5 DPD (GeoPost)
  • 12.6 XPO Logistics
  • 12.7 J&T Express
  • 12.8 ZTO Express
  • 12.9 Meituan Delivery
  • 12.10 DoorDash
  • 12.11 Postmates
  • 12.12 Glovo
  • 12.13 Delhivery
  • 12.14 JD Logistics
  • 12.15 Getir

List of Tables

  • Table 1 Global Last-Mile Logistics Market Outlook, By Region (2024-2032) ($MN)
  • Table 2 Global Last-Mile Logistics Market Outlook, By Delivery Type (2024-2032) ($MN)
  • Table 3 Global Last-Mile Logistics Market Outlook, By Parcel (2024-2032) ($MN)
  • Table 4 Global Last-Mile Logistics Market Outlook, By Grocery (2024-2032) ($MN)
  • Table 5 Global Last-Mile Logistics Market Outlook, By Pharmaceuticals (2024-2032) ($MN)
  • Table 6 Global Last-Mile Logistics Market Outlook, By Food (2024-2032) ($MN)
  • Table 7 Global Last-Mile Logistics Market Outlook, By Vehicle Type (2024-2032) ($MN)
  • Table 8 Global Last-Mile Logistics Market Outlook, By Vans (2024-2032) ($MN)
  • Table 9 Global Last-Mile Logistics Market Outlook, By Bikes (2024-2032) ($MN)
  • Table 10 Global Last-Mile Logistics Market Outlook, By Drones (2024-2032) ($MN)
  • Table 11 Global Last-Mile Logistics Market Outlook, By Autonomous Vehicles (2024-2032) ($MN)
  • Table 12 Global Last-Mile Logistics Market Outlook, By Fulfillment Model (2024-2032) ($MN)
  • Table 13 Global Last-Mile Logistics Market Outlook, By In-House Delivery (2024-2032) ($MN)
  • Table 14 Global Last-Mile Logistics Market Outlook, By Third-Party Logistics (2024-2032) ($MN)
  • Table 15 Global Last-Mile Logistics Market Outlook, By Crowdsourced Delivery (2024-2032) ($MN)
  • Table 16 Global Last-Mile Logistics Market Outlook, By Technology (2024-2032) ($MN)
  • Table 17 Global Last-Mile Logistics Market Outlook, By Route Optimization Software (2024-2032) ($MN)
  • Table 18 Global Last-Mile Logistics Market Outlook, By GPS Tracking (2024-2032) ($MN)
  • Table 19 Global Last-Mile Logistics Market Outlook, By IoT-Enabled Fleet (2024-2032) ($MN)
  • Table 20 Global Last-Mile Logistics Market Outlook, By AI-Powered Scheduling (2024-2032) ($MN)
  • Table 21 Global Last-Mile Logistics Market Outlook, By End User (2024-2032) ($MN)
  • Table 22 Global Last-Mile Logistics Market Outlook, By Individual Consumers (B2C) (2024-2032) ($MN)
  • Table 23 Global Last-Mile Logistics Market Outlook, By Retailers (E-commerce & Brick-and-Mortar) (2024-2032) ($MN)
  • Table 24 Global Last-Mile Logistics Market Outlook, By Restaurants & Food Services (2024-2032) ($MN)
  • Table 25 Global Last-Mile Logistics Market Outlook, By Other End Users (2024-2032) ($MN)

Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.