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市場調查報告書
商品編碼
1818116
全球最後一哩配送物流市場:未來預測(至 2032 年)—按配送方式、營運模式、車輛類型、目的地、最終用戶和地區進行分析Last-Mile Delivery Logistics Market Forecasts to 2032 - Global Analysis By Delivery Mode, Operational Model (Third-Party Logistics, and In-House/Captive Logistics), Vehicle Type, Destination, End User and By Geography |
根據 Stratistics MRC 的數據,全球最後一哩配送物流市場規模預計在 2025 年達到 1,994 億美元,到 2032 年將達到 4,166 億美元,預測期內的複合年成長率為 11.1%。最後一哩配送物流市場專注於將貨物從配送點運送到最終消費者,確保快速且有效率地送達。最後一哩配送物流是電子商務和零售供應鏈的重要組成部分,其驅動力來自網路購物的成長和消費者對更快配送時間的期望。路線最佳化軟體、自動儲物櫃、無人機和電動車等技術正在提高效率。供應商正在強調即時追蹤、非接觸式配送和城市微型倉配中心,以最佳化配送速度並減少人口密集地區的環境影響。
消費者對快速送貨的期望
在電子商務成長和消費行為變化的推動下,當日或隔天送達的需求不斷成長,迫使物流公司提高服務效率。此外,路線最佳化軟體和即時追蹤系統等技術進步正在提高配送速度和可靠性。此外,智慧型手機和行動應用程式的普及使客戶能夠追蹤訂單並與服務提供者溝通,從而催生了更高的期望。為了滿足這些需求,物流供應商正在投資自動化、進階分析和創新的配送模式,從而推動市場成長和區域競爭。
最後一哩配送成本高昂
營運成本(包括燃油、人事費用、車輛維護和路線效率低下)會顯著影響利潤率,尤其是在交通擁擠的都市區。此外,分散的配送系統和缺乏規模經濟進一步推高了成本。此外,對更小、更頻繁配送的需求正在推高單位成本。這些成本挑戰阻礙了最後一哩物流解決方案的採用,尤其是對於中小型企業而言。主要企業必須在成本效益與消費者對速度和服務品質的期望之間取得平衡,這往往會導致營運效率低下,並限制其短期市場擴張潛力。
微型倉配中心的興起
微型倉配中心的發展為最後一哩配送物流市場帶來了誘人的機會。這些緊湊的自動化倉庫位於市中心附近,可加快存貨周轉並縮短配送時間。此外,它們還能透過最大限度地縮短運輸距離和提高訂單履行效率來應對最後一哩物流相關的挑戰。此外,都市化的加快和電子商務的興起凸顯了就近庫存策略的必要性。對微型履約技術的投資可透過自動化和提高空間利用率來節省成本。採用這種模式的公司可以更靈活地回應消費者需求。因此,微型履約中心有望透過提高速度、效率和客戶滿意度來徹底改變最後一哩物流。
勞動力短缺
該行業嚴重依賴司機和倉庫工人,但惡劣的工作條件和低工資使其難以吸引和留住技術人才。此外,人口結構變化和零工經濟平台的競爭加劇了勞動挑戰。雖然自動化解決方案可以緩解部分勞動依賴,但它們需要大量的資本投入和時間來整合。此外,一些地區嚴格的勞動法規進一步加劇了勞動力管理的複雜性。這些因素增加了營運成本和交付延遲,威脅到服務的可靠性。
新冠疫情加速了電子商務的普及,並重塑了消費者的購買行為,對最後一哩配送物流市場產生了重大影響。封鎖和保持社交距離措施導致線上訂單激增,迫使物流供應商迅速調整營運方式。此外,供應鏈中斷和勞動力短缺最初給最後一哩配送能力帶來了壓力。然而,企業採用了數位化工具、非接觸式配送方式和自動化技術來維持營運。此外,消費者對宅配服務的信心增強,帶來了長期需求的轉變。儘管疫情初期面臨挑戰,但最終加速了該行業的數位化和基礎設施投資,增強了市場韌性,並促進了此後的持續成長。
預計汽車市場將成為預測期內最大的市場
預計四輪車輛細分市場將在預測期內佔據最大市場佔有率。四輪車輛(例如廂型車和卡車)是遠距大容量運輸的理想選擇,與二輪車和三輪車相比,其容量優勢顯著。此外,它們還具備更高的安全性、防風雨性能以及運輸各種貨物的能力,這對於滿足各行各業的需求至關重要。此外,遠端資訊處理和先進車輛管理系統的整合能夠最佳化路線並提高燃油效率,這也促成了四輪車輛的普及。
預計在預測期內,食品和飲料行業將以最高的複合年成長率成長。
預計食品飲料產業將在預測期內實現最高成長率。尤其是在疫情之後,線上雜貨和食品配送服務的激增,增強了該行業對高效「最後一英里」配送解決方案的需求。此外,食品易腐爛的特性需要配備溫控技術的專用配送車輛,以確保產品新鮮並符合安全標準。此外,消費者不斷變化的生活方式和對便利性的偏好也加速了對快速可靠配送服務的需求。對低溫運輸物流、微型履約中心和先進追蹤解決方案的投資進一步推動了該領域的成長,使食品飲料成為成長最快的細分市場。
預計北美將在預測期內佔據最大的市場佔有率。該地區擁有發達的物流基礎設施,並由高度的技術整合和完善的法規結構提供支援。此外,亞馬遜和沃爾瑪等電商巨頭的崛起凸顯了其對高效能最後一哩配送模式的戰略重點。大型物流服務提供者的存在及其對自動化技術的投資正在提高營運效率。此外,消費者對快速配送和可靠服務品質的期望也進一步推動了市場需求。
預計亞太地區在預測期內的複合年成長率最高。快速的都市化、日益成長的電子商務普及以及不斷壯大的中階消費群體,正在推動最後一哩配送需求的激增。此外,政府支持數位基礎設施和智慧城市發展的措施也將推動市場成長。此外,主導物流驅動解決方案的本地物流新興企業的崛起,正在為人口稠密地區提供經濟高效的最後一哩配送服務。該地區多元化的市場為微型倉配中心的發展和電動車在永續配送解決方案中的應用提供了重要機會。
According to Stratistics MRC, the Global Last-Mile Delivery Logistics Market is accounted for $199.4 billion in 2025 and is expected to reach $416.6 billion by 2032 growing at a CAGR of 11.1% during the forecast period. The Last-Mile Delivery Logistics Market focuses on transporting goods from distribution hubs to end consumers, ensuring prompt and efficient delivery. It is a critical component of e-commerce and retail supply chains, driven by rising online shopping and consumer expectations for faster delivery times. Technologies like route optimization software, automated lockers, drones, and electric vehicles enhance efficiency. Providers emphasize real-time tracking, contactless delivery, and urban micro-fulfillment centers to optimize delivery speed and reduce environmental impact in densely populated areas.
Consumer expectations for fast delivery
The increasing demand for same-day or next-day deliveries, fueled by e-commerce growth and changing consumer behavior, compels logistics companies to enhance their service efficiency. Moreover, advancements in technology, such as route optimization software and real-time tracking systems, improve delivery speed and reliability. Additionally, the proliferation of smartphones and mobile apps enables customers to track orders and communicate with service providers, fostering higher expectations. To meet these demands, logistics providers are investing in automation, advanced analytics, and innovative delivery models, thereby driving market growth and competitiveness across regions.
High last-mile delivery costs
Operational expenses, including fuel, labor, vehicle maintenance, and route inefficiencies, significantly impact profit margins, especially in urban areas with heavy traffic congestion. Moreover, fragmented delivery systems and the lack of economies of scale further inflate costs. Additionally, the increasing requirement for smaller, more frequent deliveries raises per-unit expenses. These cost challenges hinder the adoption of last-mile logistics solutions, particularly for small and medium-sized enterprises. Companies must balance cost-effectiveness with consumer expectations for speed and service quality, often leading to operational inefficiencies and limiting market expansion potential in the short term.
Micro-fulfillment centers development
Micro-fulfillment centers development presents a compelling opportunity for the Last-Mile Delivery Logistics Market. These compact, automated warehouses situated near urban centers enable faster inventory turnover and reduced delivery times. Moreover, they address challenges associated with last-mile logistics by minimizing travel distances and enabling more efficient order processing. Additionally, the rise of urbanization and e-commerce proliferation emphasizes the need for proximity-based inventory strategies. Investment in micro-fulfillment technologies offers cost savings through automation and improved space utilization. Companies adopting this model can achieve greater agility in meeting consumer demands. Consequently, micro-fulfillment centers are poised to revolutionize last-mile logistics by enhancing speed, efficiency, and customer satisfaction.
Labor shortages
The sector heavily depends on drivers and warehouse workers, yet the industry faces difficulties attracting and retaining qualified personnel due to strenuous working conditions and low wages. Moreover, demographic shifts and competition from gig economy platforms exacerbate workforce challenges. Automation solutions, while mitigating some labor dependence, require significant capital investment and time for integration. Additionally, stringent labor regulations in certain regions further complicate workforce management. These factors collectively increase operational costs and delivery delays, threatening service reliability.
The COVID-19 pandemic significantly impacted the Last-Mile Delivery Logistics Market by accelerating e-commerce adoption and reshaping consumer purchasing behavior. Lockdowns and social distancing measures drove a surge in online orders, compelling logistics providers to rapidly adapt their operations. Moreover, supply chain disruptions and labor shortages initially strained last-mile capabilities. However, companies increasingly adopted digital tools, contactless delivery methods, and automation technologies to sustain operations. Additionally, consumer trust in home delivery services grew, creating long-term demand shifts. Despite initial challenges, the pandemic ultimately accelerated industry digitization and infrastructure investments, bolstering the market's resilience and driving sustained growth in subsequent years..
The four-wheelers segment is expected to be the largest during the forecast period
The four-wheelers segment is expected to account for the largest market share during the forecast period. Four-wheelers, such as vans and trucks, are ideal for transporting large volumes over long distances, providing significant capacity advantages compared to two- or three-wheelers. Moreover, they offer enhanced security, weather protection, and the ability to carry diverse goods, which is critical for meeting varied industry requirements. Additionally, the integration of telematics and advanced fleet management systems enables better route optimization and fuel efficiency, contributing to their popularity.
The food & beverage segment is expected to have the highest CAGR during the forecast period
Over the forecast period, the food & beverage segment is predicted to witness the highest growth rate. The surge in online grocery and food delivery services, particularly post-pandemic, has intensified demand for efficient last-mile delivery solutions within this sector. Moreover, perishable nature of food items necessitates specialized delivery vehicles equipped with temperature control technologies to ensure product freshness and compliance with safety standards. Additionally, evolving consumer lifestyles and preference for convenience accelerate the need for rapid and reliable delivery services. The segment's growth is further driven by investments in cold chain logistics, micro-fulfillment centers, and advanced tracking solutions, positioning food & beverage as the fastest-growing market segment.
During the forecast period, the North America region is expected to hold the largest market share. The region boasts a highly developed logistics infrastructure, supported by advanced technological integration and well-established regulatory frameworks. Moreover, the rise of e-commerce giants like Amazon and Walmart emphasizes the strategic focus on efficient last-mile delivery models. The presence of leading logistics service providers and investments in automation technologies enhances operational efficiency. Additionally, consumer expectations for rapid deliveries and robust service quality further propel market demand.
Over the forecast period, the Asia Pacific region is anticipated to exhibit the highest CAGR. Rapid urbanization, expanding e-commerce penetration, and growing middle-class consumer base drive the surge in last-mile delivery demand. Moreover, government initiatives supporting digital infrastructure and smart city development catalyze the market's growth. Additionally, the emergence of local logistics startups leveraging technology-driven solutions enables cost-effective and efficient last-mile services across densely populated areas. The region's diverse market presents substantial opportunities in developing micro-fulfillment centers and adopting electric vehicles for sustainable delivery solutions.
Key players in the market
Some of the key players in Last-Mile Delivery Logistics Market include Amazon Logistics, Aramex, CEVA Logistics, China Post, DB Schenker, DHL Group, DPD, FedEx, Instacart, JD Logistics, Kerry Logistics Network, Lalamove, SF Express, TForce Logistics, Uber Technologies, United Parcel Service, United States Postal Service, XPO Logistics, YTO Express Group, and ZTO Express.
In August 2025, Amazon Freight announced significant fleet expansion with over 70,000 trailers and 20,000 containers in their network. The company highlighted their ongoing focus on customer obsession as a key ingredient in transportation technology development.
In August 2025, FedEx launched their first direct flight between Taiwan and South Korea to enhance capacity and facilitate trade between the two markets.
In March 2025, Instacart introduced "Store View" and "Second Store Check" technologies to enhance real-time inventory understanding and reduce out-of-stock situations. Second Store Check allows a second shopper to source unavailable items from another nearby store location, leveraging their network of approximately 600,000 shoppers.
In February 2025, DHL 2-Mann-Handling launched low-emission last-mile delivery with 21 electric vehicles across several German states, including Lower Saxony, Saxony, Saxony-Anhalt, Thuringia, Berlin, Bavaria, and Baden-Wurttemberg for delivery of large and bulky goods.
Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.