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市場調查報告書
商品編碼
1802988
全球自動駕駛最後一哩配送市場:未來預測(至 2032 年)—按平台、解決方案、範圍、應用程式、最終用戶和地區進行分析Autonomous Last-Mile Delivery Market Forecasts to 2032 - Global Analysis By Platform (Aerial Delivery Drones, Ground Delivery Vehicles and Self-Driving Trucks & Vans), Solution, Range, Application, End User and By Geography |
根據 Stratistics MRC 的數據,全球自動最後一哩配送市場預計在 2025 年達到 259 億美元,到 2032 年將達到 1,346 億美元,預測期內的複合年成長率為 26.5%。
自主最後一哩配送是指使用自動駕駛汽車、無人機和機器人將貨物直接從配送中心或區域設施運送到客戶家門口,無需人工干預。該技術利用先進的導航系統、人工智慧、感測器和互聯互通解決方案,確保及時、高效、非接觸式配送。它旨在降低營運成本,最大限度地縮短配送時間,並應對駕駛員短缺和都市區堵塞等挑戰。自主最後一哩配送廣泛應用於電商、食品和物流領域,透過提供擴充性、永續且以客戶為中心的解決方案來重塑供應鏈,以滿足日益成長的消費者期望。
電子商務的蓬勃發展
不斷成長的電子商務需求推動著「最後一哩路」自動化配送技術的快速創新,從而提升了效率、擴充性和成本節約。隨著線上零售向都市區和半都市區擴張,自動駕駛汽車和無人機提供了更快捷的非接觸式配送解決方案,減少了對人力的依賴和營運瓶頸。這種轉變正在加速對人工智慧主導的物流、智慧路線和監管框架的投資,使「最後一哩路」配送成為高成長前沿領域。電子商務與自動化之間的協同效應正在重塑全球消費者的期望和物流基礎設施。
監管障礙
監管壁壘嚴重阻礙了自動駕駛「最後一哩路」配送市場的發展,導致試驗計畫進展緩慢、跨境營運複雜化以及合規成本增加。區域政策碎片化帶來了不確定性,並抑制了投資和創新。資料使用、車輛分類和都市區通行區域的限制進一步限制了可擴展性。這些障礙減緩了商業化進程,限制了競爭優勢,抑制了生態系統的成長,並削弱了在人口密集地區徹底改變物流效率和消費者便利性的潛力。
技術進步
技術進步正在透過提高效率、擴充性和消費者滿意度,徹底改變自動駕駛最後一英里配送市場。人工智慧、機器人和物聯網領域的創新實現了精準導航、即時追蹤和自適應路線最佳化,從而縮短了配送時間和營運成本。 5G和邊緣運算的融合加速了資料處理,永續電動車則支援綠色物流。這些突破性技術正在推動其在都市區的廣泛應用,並透過更聰明、更安全、更快捷的解決方案重塑零售、食品和醫療保健服務。
初期投資高
高昂的初始投資阻礙了中小型物流公司的採用,嚴重阻礙了自動駕駛最後一哩配送市場的成長。先進機器人技術、人工智慧整合和法規合規性方面的高昂成本構成了進入壁壘,減緩了可擴展性和創新。這種經濟負擔會延遲投資回報,限制試點部署,限制地理擴張(尤其是在新興市場),並最終扼殺整個配送價值鏈上更廣泛的商業化和生態系統發展。
COVID-19的影響
新冠疫情使得非接觸式物流變得至關重要,並加速了最後一英里無人配送的普及。封鎖措施和電商需求的激增推動了配送無人機和機器人的創新,降低了人為接觸的風險。儘管初期存在一些干擾,但在監管機構的支持下,投資的增加已促成市場發生長期結構性轉變。無人配送解決方案在食品雜貨和醫療保健領域日益受到青睞,再形成了消費者的期望,並鞏固了其在韌性十足、面向未來的供應鏈中的地位。
預計軟體領域將成為預測期內最大的領域
由於擴充性和即時最佳化功能,預計軟體領域將在預測期內佔據最大的市場佔有率。先進的路線演算法、車隊管理平台和人工智慧決策系統可以提高配送速度、降低營運成本並提升客戶滿意度。與物聯網和雲端基礎設施的整合實現了預測性維護和整個城市物流的無縫協調。隨著法律規範的不斷發展,軟體能夠確保合規性和適應性,使其成為自主配送創新和競爭差異化的支柱。
預計零售業在預測期內將以最高複合年成長率成長
預計零售業將在預測期內實現最高成長率,這得益於消費者對速度和便利性的期望不斷提升。消費者對經濟高效的非接觸式配送解決方案的需求正在推動自動駕駛汽車和智慧路線系統的創新。透過將這些技術融入其全通路策略,零售商正在重塑城市交通,減少碳排放,並提高客戶滿意度。這些技術的規模和影響力對於自動駕駛配送從試點階段轉型為主流物流基礎設施至關重要。
預計亞太地區將在預測期內佔據最大的市場佔有率,這得益於快速的都市化、電子商務的擴張以及消費者對更快捷、更經濟的配送服務日益成長的需求。中國、日本和印度等國家正大力投資人工智慧、機器人技術和智慧物流,推動相關技術的普及。人事費用的上升和交通堵塞進一步加速了自動駕駛解決方案的轉變。此外,政府對智慧城市計畫和永續交通系統的支持正在加強市場擴張,提高效率和客戶滿意度。
在預測期內,由於速度、精度和永續性的提升,北美預計將呈現最高的複合年成長率。在電子商務成長和勞動力短缺的推動下,無人駕駛汽車和無人機縮短了配送時間和營運成本,同時提高了客戶滿意度。這些創新也透過電動車支援排放,並透過人工智慧路線規劃最佳化城市交通。隨著應用的加速,市場將刺激機器人和數據分析領域的就業機會創造,使北美成為智慧高效物流的全球領導者。
According to Stratistics MRC, the Global Autonomous Last-Mile Delivery Market is accounted for $25.9 billion in 2025 and is expected to reach $134.6 billion by 2032 growing at a CAGR of 26.5% during the forecast period. Autonomous Last-Mile Delivery refers to the use of self-driving vehicles, drones, or robots to transport goods from a distribution hub or local facility directly to the customer's doorstep without human intervention. This technology leverages advanced navigation systems, artificial intelligence, sensors, and connectivity solutions to ensure timely, efficient, and contactless deliveries. It aims to reduce operational costs, minimize delivery times, and address challenges such as driver shortages and urban congestion. Widely adopted in e-commerce, food, and logistics sectors, autonomous last-mile delivery is reshaping supply chains by offering scalable, sustainable, and customer-centric solutions to meet rising consumer expectations.
Rising E-commerce Growth
Surging e-commerce demand is catalyzing rapid innovation in autonomous last-mile delivery, driving efficiency, scalability, and cost reduction. As online retail expands across urban and semi-urban zones, autonomous vehicles and drones offer faster, contactless delivery solutions, reducing human dependency and operational bottlenecks. This shift is accelerating investment in AI-driven logistics, smart routing, and regulatory frameworks, transforming last-mile delivery into a high-growth frontier. The synergy between e-commerce and automation is reshaping consumer expectations and logistics infrastructure worldwide.
Regulatory Barriers
Regulatory barriers significantly hinder the autonomous last-mile delivery market by delaying pilot programs, complicating cross-border operations, and increasing compliance costs. Fragmented policies across regions create uncertainty, discouraging investment and innovation. Restrictions on data usage, vehicle classification, and urban access zones further constrain scalability. These hurdles slow commercialization, limit competitive advantage, and stifle ecosystem growth, impeding the sector's potential to revolutionize logistics efficiency and consumer convenience in densely populated areas.
Technological Advancements
Technological advancements are revolutionizing the autonomous last-mile delivery market by enhancing efficiency, scalability, and consumer satisfaction. Innovations in AI, robotics, and IoT enable precise navigation, real-time tracking, and adaptive route optimization, reducing delivery times and operational costs. Integration of 5G and edge computing accelerates data processing, while sustainable electric fleets support eco-friendly logistics. These breakthroughs are driving widespread adoption across urban and suburban landscapes, reshaping retail, food, and healthcare delivery with smarter, safer, and more responsive solutions.
High Initial Investment
High initial investment significantly hampers the growth of the autonomous last-mile delivery market by deterring small and mid-sized logistics firms from adoption. The steep costs of advanced robotics, AI integration, and regulatory compliance create barriers to entry, slowing scalability and innovation. This financial burden delays ROI, limits pilot deployments, and restricts geographic expansion, especially in emerging markets-ultimately stalling broader commercialization and ecosystem development across the delivery value chain.
Covid-19 Impact
The COVID-19 pandemic accelerated the adoption of autonomous last-mile delivery as contactless logistics became essential. Lockdowns and surging e-commerce demand drove innovation in delivery drones and robots, reducing human exposure risks. Despite initial disruptions, the market saw long-term structural shifts, with increased investment and regulatory support. Autonomous solutions gained traction in grocery and healthcare segments, reshaping consumer expectations and solidifying their role in resilient, future-ready supply chains
The software segment is expected to be the largest during the forecast period
The software segment is expected to account for the largest market share during the forecast period, due to scalability, and real-time optimization. Advanced routing algorithms, fleet management platforms, and AI-powered decision systems enhance delivery speed, reduce operational costs, and improve customer satisfaction. Integration with IoT and cloud infrastructure enables predictive maintenance and seamless coordination across urban logistics. As regulatory frameworks evolve, software ensures compliance and adaptability, positioning it as the backbone of autonomous delivery innovation and competitive differentiation.
The retailers segment is expected to have the highest CAGR during the forecast period
Over the forecast period, the retailers segment is predicted to witness the highest growth rate, due to rising consumer expectations for speed and convenience. Their demand for cost-efficient, contactless delivery solutions is driving innovation in autonomous fleets and smart routing systems. By integrating these technologies into omnichannel strategies, retailers are reshaping urban mobility, reducing carbon footprints, and enhancing customer satisfaction. Their scale and influence are pivotal in transforming autonomous delivery from pilot phase to mainstream logistics infrastructure.
During the forecast period, the Asia Pacific region is expected to hold the largest market share due to rapid urbanization, expanding e-commerce, and increasing consumer demand for faster and cost-effective deliveries. Countries like China, Japan, and India are investing heavily in AI, robotics, and smart logistics, fostering adoption. Rising labor costs and traffic congestion are further accelerating the shift toward autonomous solutions. Additionally, government support for smart city initiatives and sustainable transport systems strengthens the market's expansion, enhancing efficiency and customer satisfaction.
Over the forecast period, the North America region is anticipated to exhibit the highest CAGR, as it enhances speed, precision, and sustainability. Driven by e-commerce growth and labor shortages, unmanned vehicles and drones reduce delivery times and operational costs while improving customer satisfaction. These innovations also support emissions reduction through electric fleets and optimize urban mobility using AI-powered route planning. As adoption accelerates, the market fosters job creation in robotics and data analytics, positioning North America as a global leader in smart, efficient logistics.
Key players in the market
Some of the key players profiled in the Autonomous Last-Mile Delivery Market include Starship Technologies, Nuro, Amazon Robotics, JD.com, Alibaba Group, FedEx, UPS Flight Forward, Wing, Zipline, Kiwibot, Boxbot, Postmates, Robby Technologies, Marble, Refraction AI, Eliport, Neolix, Udelv, Gatik AI and Caterpillar Inc.
In August 2025, Caterpillar has forged a long-term strategic alliance with Hunt Energy to power "always-on" data centers. Beginning in Texas, the multi-year plan aims to roll out up to 1 GW of reliable, independent energy across North America.
In May 2025, SAP and Alibaba Group have forged a strategic pact to accelerate cloud transformation. Alibaba will adopt SAP Cloud ERP Private and a full SAP suite-plus AI tools like Qwen-boosting agility, resilience, and digital scale across Asia.
In March 2024, FedEx and Amazon quietly explored a potential tie-up to handle e-commerce returns via FedEx's retail locations. Though talks fell through, the move signaled shifting tides in parcel delivery as both sought fresh paths amid evolving logistics landscapes.