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市場調查報告書
商品編碼
1911398
義大利設施管理市場:市場佔有率分析、產業趨勢與統計、成長預測(2026-2031)Italy Facility Management - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2026 - 2031) |
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預計義大利設施管理市場將從 2025 年的 95.4 億美元成長到 2026 年的 96.7 億美元,到 2031 年將達到 103.7 億美元,2026 年至 2031 年的複合年成長率為 1.4%。

這一穩步成長得益於國家復甦與韌性計劃、商業房地產的逐步復甦以及儘管電力和天然氣價格上漲,但對綜合合約的需求仍然增加。預測性維護的日益普及、資產所有者對環境、社會和治理(ESG)監管的加強以及新的公共採購法規,共同塑造了義大利設施管理市場的競爭格局。同時,技術投資持續轉向物聯網賦能的暖通空調最佳化和遠端資產監控。 2024年,義大利設施管理市場的核心硬性服務部門維持了穩健發展,而旅遊業帶來的資本流入則加速了飯店和豪華度假村對軟性服務的需求。義大利北部地區的人手不足給供應商利潤率帶來了壓力,促使他們轉向自動化和基於績效的合約模式(將報酬與可衡量的建築性能指標掛鉤)。
隨著公共採購法(D.Lgs. 36/2023)引入簡化的競標程序,市政預算縮減,非核心業務外包的趨勢也隨之加速,使得市政當局能夠將多項服務整合到基於績效的合約中。例如,托斯卡納大區已將38家博物館的營運外包給同一家供應商,這展現了一種可擴展的文化遺產外包模式,該模式在降低協調成本的同時,也提高了服務品質。大規模框架合約也促進了統一數位平台和物聯網技術的應用,為義大利設施管理市場提供了永續的成長動力。
預計2024年酒店投資額將超過21億歐元(24億美元),比過去十年的平均值高出30%。這促使羅馬、威尼斯和米蘭等地的度假酒店更加重視客房清潔、禮賓服務和餐飲等高頻次服務。平均每日住宿上漲了4%,吸引了6,450萬遊客。這推動了對能夠靈活調整產能以應對季節性波動的飯店供應商的需求。永續發展認證和節能高效的後勤部門營運正成為重要的選擇標準,進一步推動了以技術主導的軟性服務的發展,並支持義大利物業管理市場的短期擴張。
義大利20個大區依據2008年第81號法令(職業安全與健康法)擁有職場安全執法權,導致各地檢查安排和文件記錄有差異。儘管即將在2025年5月達成國家與各大區協議,但培訓標準化的進展並不均衡,迫使跨區域的設施管理服務提供者必須維持各自獨立的合規團隊,從而阻礙了跨區域的規模經濟效益。這些成本抵銷了義大利設施管理市場部分營運利潤率的提升。
截至2025年,硬性服務佔義大利設施管理市場佔有率的58.85%。強制性消防檢查、機電設備升級和暖通空調維修支撐了這一主導地位,尤其是在醫院設施中,醫院設施的年度平均設施管理支出達到每平方公尺161.58歐元。即使在可自由支配支出減少的時期,合規主導的投資也支撐了市場需求,硬性服務市場規模維持了溫和成長。
然而,在高階旅遊業復甦以及不斷完善的職場通訊協定(包括衛生、餐飲和保全標準)的推動下,軟性服務預計到2031年將以2.38%的複合年成長率成長。隨著醫療保健和旅館業客戶加強感染控制措施,清潔服務成長尤為強勁。Lazio政府大樓的數位雙胞胎試點計畫展示了空間最佳化分析如何加強環境品質與居住者體驗之間的聯繫,從而為軟性服務提供者創造利潤豐厚的諮詢業務。
義大利設施管理市場按服務類型(硬性服務、軟性服務)、交付模式(內部交付、外包)和最終用戶行業(商業(IT和電信、零售和倉儲)、酒店(酒店、餐飲、大型餐廳)、公共及公共基礎設施(政府、教育、交通))進行細分。市場預測以以金額為準。
The Italy facility management market is expected to grow from USD 9.54 billion in 2025 to USD 9.67 billion in 2026 and is forecast to reach USD 10.37 billion by 2031 at 1.4% CAGR over 2026-2031.

The measured expansion traced back to the National Recovery and Resilience Plan, the gradual rebound of commercial real estate, and stepped-up demand for integrated contracts despite rising electricity and gas prices. Growing adoption of predictive maintenance, heightened ESG scrutiny from asset owners, and new public-procurement rules all shaped the competitive logic of the Italy facility management market, while technology spending continued to shift toward IoT-enabled HVAC optimisation and remote asset monitoring. The hard-services core of the Italy facility management market retained a strong base in 2024, yet soft-services demand accelerated as tourism led capital inflows back into hotels and luxury resorts. Provider margins came under pressure from labour shortages in northern regions, prompting a shift towards automation and outcome-based contracting models that tie remuneration to measurable building-performance metrics.
Reduced municipal budgets intensified the outsourcing of non-core activities after the Public Procurement Code (D.Lgs. 36/2023) simplified tendering, enabling municipalities to bundle multiple services under performance-based contracts. The Tuscany region, for instance, awarded a single provider responsibility for 38 museums, demonstrating scalable cultural heritage outsourcing models that trim coordination costs while improving service consistency. Larger frameworks encouraged unified digital platforms and IoT adoption, creating sustained momentum for the Italy facility management market.
Hotel investments exceeded EUR 2.1 billion(USD 2.4 billion) in 2024-30% above the decade average-prompting resorts in Rome, Venice, and Milan to sharpen focus on high-presence services such as housekeeping, concierge and catering. Average daily rates rose 4% alongside 64.5 million visitor arrivals, spurring providers that could flex capacity with seasonal volatility. Sustainability labels and energy-efficient back-of-house operations emerged as core selection criteria, further propelling technology-driven soft-service offerings and underpinning near-term expansion of the Italy facility management market.
Italy's 20 regions retained discretion over workplace-safety enforcement under D.Lgs. 81/2008, leading to divergent inspection schedules and documentation formats. Efforts to harmonise training through the May 2025 State-Regions agreement progressed unevenly, forcing multi-region FM providers to maintain bespoke compliance teams and dampening cross-border economies of scale. These costs ultimately offset a portion of operating-margin gains in the Italy facility management market.
Other drivers and restraints analyzed in the detailed report include:
For complete list of drivers and restraints, kindly check the Table Of Contents.
Hard services held 58.85% of the Italy facility management market share in 2025. Mandatory fire-safety inspections, MEP upgrades, and HVAC retrofits underpinned this dominance, especially within hospital estates that averaged EUR 161.58 per m2 in annual FM outlay. The Italy facility management market size for hard services advanced modestly as compliance-led investment cushioned volume even when discretionary spending softened.
Soft services nonetheless registered a 2.38% CAGR outlook through 2031, buoyed by the revival of luxury tourism and evolving workplace protocols that elevated hygiene, catering, and security standards. Cleaning services captured outsized gains as healthcare and hospitality clients enforced stricter infection-control routines. Digital Twin pilots at the Lazio Region headquarters illustrated how space-optimisation analytics tightened the linkage between environmental quality and occupant experience, giving soft-service providers higher-margin advisory roles.
Italy Facility Management Market is Segmented by Service Type (Hard Service, Soft Service), Offering Type (In-House, Outsourced), End-User Industry (Commercial (IT and Telecom, Retail and Warehouses), Hospitality (Hotels, Eateries and Large-Scale Restaurants), Institutional and Public Infrastructure (Government, Education, Transportation)) and More. The Market Forecasts are Provided in Terms of Value (USD).