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市場調查報告書
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1843781

2025年全球軟體即服務(SaaS)市場報告

Software as a service (SaaS) Global Market Report 2025

出版日期: | 出版商: The Business Research Company | 英文 250 Pages | 商品交期: 2-10個工作天內

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簡介目錄

近年來,軟體即服務(SaaS)市場呈現強勁成長勢頭,預計將從2024年的2,422.7億美元成長到2025年的2,548.4億美元,複合年成長率(CAGR)為5.2%。這段時期的成長歸功於網路普及率的提高、技術的發展、對降低IT基礎設施成本的重視、政府措施以及電子商務的日益普及。

預計未來幾年軟體即服務 (SaaS) 市場將保持強勁成長,到 2029 年市場規模將達到 3,122.6 億美元,年複合成長率(CAGR)為 5.2%。預測期內的成長可歸因於物聯網技術的應用、新冠疫情的爆發以及智慧城市的興起。預測期內的關鍵趨勢包括:採用人工智慧 (AI) 來提升個人化、速度和安全性;採用白牌SaaS 並提供客製化解決方案以促進客戶獲取;採用集中式分析來增強和加速流程;以及採用行動最佳化技術。

軟體即服務 (SaaS) 是一種軟體分發模式,它允許使用者透過任何具備網路連線和網路瀏覽器的裝置存取資料。在這種基於網路的模式下,軟體供應商負責託管和維護構成應用程式的伺服器、資料庫和程式碼。

軟體即服務 (SaaS) 的主要部署類型包括公共雲端和私有雲端。公共雲端是一種 IT 模型,其中按需運算服務和基礎設施由第三方管理,並透過公共網際網路在多個組織之間共用。大型企業以及中小企業都使用該軟體,其用途廣泛,包括客戶關係管理 (CRM)、企業資源規劃 (ERP)、人力資源管理 (HRM)、製造和營運以及供應鏈管理 (SCM)。該軟體的最終用戶遍布各個行業,包括製造業、零售業、教育業、醫療保健業、IT 和通訊以及銀行、金融服務和保險業 (BFSI)。

美國2025年關稅上調及其引發的貿易緊張局勢正對資訊科技產業產生重大影響,尤其是硬體製造、資料基礎設施和軟體部署領域。進口半導體、電路基板和網路設備的關稅提高,並推高了高科技公司、雲端服務供應商和資料中心的生產和營運成本。在全球範圍內採購筆記型電腦、伺服器和消費電子產品零件的公司面臨更長的前置作業時間和價格壓力。同時,對專用軟體徵收的關稅以及主要國際市場的報復性措施擾亂了全球IT供應鏈,並降低了海外對美國製造技術的需求。為了應對這些挑戰,該行業正在加大對國內晶片生產的投資,擴大供應商網路,並利用人工智慧驅動的自動化技術來增強韌性並更有效地控制成本。

這份軟體即服務 (SaaS) 市場研究報告是商業研究公司最新報告系列的一部分,提供軟體即服務 (SaaS) 市場統計數據,例如全球市場規模、區域佔有率、競爭對手及其市場佔有率、詳細的軟體即服務 (SaaS) 市場細分、市場趨勢以及軟體即服務 (SaaS) 行業的商機。本市場研究報告對該行業的現狀和未來發展趨勢進行了詳細分析,為您提供所需的一切全面觀點。

未來五年5.2%的成長率預測較我們先前的預測略微下調了0.2%。這一下調主要歸因於美國與其他國家之間的關稅影響。對伺服器和儲存單元等關鍵雲端基礎設施組件徵收關稅,可能間接增加依賴全球資料中心生態系統的SaaS供應商的成本。此外,相互關稅以及日益加劇的貿易緊張局勢和限制措施對全球經濟和貿易造成的負面影響,可能會產生更廣泛的影響。

預計在預測期內,商業環境的變化將對市場產生積極影響,而雲端基礎解決方案將在不斷變化的市場環境中發揮關鍵作用,為企業營運提供支援。這種動態的市場環境包括經濟不確定性、日益激烈的競爭、行動技術的普及、監管政策的變化、網路使用量的成長以及應用的多樣化。面對這些挑戰,並為了適應不斷擴展的基礎設施和既有網路,企業正在轉向擴充性且靈活的解決方案,例如 SaaS 和其他雲端服務。這種策略轉變旨在以經濟高效的方式管理營運。不斷變化的市場環境促使企業透過外包應用程式和利用雲端運算服務(例如 SaaS)來減輕與基礎設施相關的財務負擔。選擇第三方供應商有助於企業在降低成本的同時,提高績效、合規性和客戶滿意度。索尼通訊利用自動化和 Infosys 的 SaaS 解決方案來提供創新產品和增強客戶體驗。 Infosys 的貢獻使索尼贏得了客戶忠誠度,增強了其競爭地位,並取得了市場成功。

預計未來幾年,對雲端基礎解決方案日益成長的需求將推動軟體即服務 (SaaS) 市場的發展。雲端基礎方案包括應用程式、儲存、按需服務以及其他可透過供應商共用雲端基礎架構經由網際網路存取的資源。由於 SaaS 解決方案在線上交付且通常採用訂閱模式,企業只需支付月費或年費,這比購買和維護本地部署軟體更具成本效益,尤其對於中小企業而言。例如,總部位於盧森堡的政府間組織歐盟統計局 (Eurostat) 報告稱,截至 2023 年 12 月,約 45.2% 的歐盟企業使用雲端運算服務,主要用於電子郵件託管、文件儲存和各種營運功能,比 2021 年成長了 4.2 個百分點。因此,對雲端基礎解決方案日益成長的需求預計將顯著推動 SaaS 市場的發展。

人工智慧在SaaS市場正迅速普及。人工智慧(AI)是電腦科學領域的一門學科,專注於透過機器模擬人類智慧過程。在SaaS領域,人工智慧發揮著至關重要的作用,它幫助企業獲取最新數據、透過預測分析改善用戶體驗、自動化以往需要人工操作的流程,並實現用戶介面功能的個人化。作為SaaS市場的Oracle利用人工智慧和機器學習技術超越了銷售團隊,在SaaS領域佔據領先地位。這凸顯了人工智慧和機器學習作為差異化因素的重要性,它們對SaaS市場的成長起到了關鍵作用。

軟體即服務 (SaaS) 市場的關鍵參與者正加緊推出專為 5G 量身定做的創新解決方案,旨在擴展 SaaS 服務並獲得競爭優勢。 5G SaaS 解決方案旨在支援 5G 網路的基礎設施。總部位於芬蘭的電信業者Nokia Corporation 於 2022 年 11 月推出了諾基亞 5G 核心軟體即服務 (Nokia Core Software-as-a-Service, SaaS),充分體現了這一趨勢。這項開創性解決方案是市場上首個透過 SaaS 交付模式提供完整核心解決方案的產品。企業可以利用這種適應性強、完全自動化且可擴展的軟體方法靈活地管理其網路核心,從而提高業務敏捷性,並加快網路服務的交付和獲利速度。

2024年9月,總部位於印度的HCL Tech旗下軟體部門HCL Software收購了Zeena,具體金額未揭露。此次收購旨在透過提供整合的資料智慧和管治解決方案,增強HCL Software旗下另一部門Actian的實力。此解決方案旨在幫助客戶有效率地管理、發現並提升其資料資產的價值。 Zeena總部位於法國,以其雲端原生資料發現平台而聞名,該平台提供元資料管理、資料編目、管治和合規等功能。

進入軟體即服務 (SaaS) 市場的主要企業包括:微軟公司、Salesforce.com 公司、甲骨文公司、Automatic Data Processing 公司、Alphabet 公司、Adobe 公司、亞馬遜公司、思科系統公司、ServiceNow 公司、Shopify 公司、阿里巴巴、東芝、金日軟體公司、英國科技公司、金融新聞公司公司、塔塔顧問服務公司、Zenith Infotech 有限公司、DigitalOcean 公司、Wipro 公司、NetApp India Pvt 公司、SAVVIS Australia Pty Ltd 公司、Computacenter 公司、Sage 公司、Commerce Decisions 公司、Mimecast 公司、Wise 公司、GoCulless 公司、Sequedless 公司、Mimecast 公司、Wise 公司、GoCardless 公司、Hquelal 公司、Dwail?公司、Softline 公司、Tensor 公司、Mango Telecom 公司、Rostelecom 公司、Neuron Soundware 公司、Manta 公司、IP 公司。這些公司包括 Fabric 公司、1C BItrix 公司、TOTVS S. A 公司、Beedoo Edtech 公司。 TOTVS SA、Beedoo Edtech、Tiendanube、Vates、Glamit、GOintegro、CodeLab、Kitopi、LMKR、Dimension Data、T-Systems South Africa (TSSA)、Kobo360、Teraco Data Environments、Main Data Nigeria Limited、Accenture PLC 等公司。

預計到2024年,北美將成為軟體即服務(SaaS)市場最大的區域。西歐是全球軟體即服務(SaaS)市場佔有率第二大的區域。該軟體即服務(SaaS)市場報告涵蓋以下地區:亞太地區、西歐、東歐、北美、南美以及中東和非洲。

軟體即服務 (SaaS) 市場報告涵蓋的國家包括澳洲、巴西、中國、法國、德國、印度、印尼、日本、俄羅斯、韓國、英國、美國、義大利、加拿大和西班牙。

軟體即服務 (SaaS) 市場也包括提供雲端基礎軟體服務的營業單位所獲得的收入。 SaaS 是一種軟體解決方案,可按訂閱或按需付費的方式購買,供組織使用應用程式。客戶主要透過網頁瀏覽器存取此應用程式。所有軟體和應用程式資料都儲存在服務供應商的資料中心。 SaaS 使組織能夠以極低的預付成本運行應用程式,從而提升組織的整體功能。市場價值包括服務供應商銷售的或包含在服務產品中的相關商品的價值。它僅包括企業之間交易或銷售給最終消費者的商品和服務。

目錄

第1章執行摘要

第2章 市場特徵

第3章 市場趨勢與策略

第4章 市場:宏觀經濟情景,包括利率、通貨膨脹、地緣政治、貿易戰和關稅,以及新冠疫情及其復甦對市場的影響

第5章 全球成長分析與策略分析框架

  • 全球軟體即服務 (SaaS):PESTEL 分析(政治、社會、技術、環境、法律因素、促進因素和限制因素)
  • 終端用戶產業分析
  • 全球軟體即服務 (SaaS) 市場:成長率分析
  • 全球軟體即服務 (SaaS) 市場表現:規模與成長,2019-2024 年
  • 全球軟體即服務 (SaaS) 市場預測:規模與成長,2024-2029 年,2034 年
  • 全球軟體即服務 (SaaS):潛在市場規模 (TAM)

第6章 市場細分

  • 全球軟體即服務 (SaaS) 市場按部署模式、效能和預測分類,2019-2024 年、2024-2029 年、2034 年
  • 公共雲端
  • 私有雲端
  • 混合雲端
  • 全球軟體即服務 (SaaS) 市場:依公司規模、績效及預測分類,2019-2024 年、2024-2029 年、2034 年
  • 小型企業
  • 主要企業
  • 全球軟體即服務 (SaaS) 市場按應用、效能和預測分類,2019-2024 年、2024-2029 年、2034 年
  • 客戶關係管理(CRM)
  • 企業資源規劃(ERP)
  • 人力資源管理(HRM)
  • 製造與營運
  • 供應鏈管理(SCM)
  • 全球軟體即服務 (SaaS) 市場按最終用戶、效能和預測分類,2019-2024 年、2024-2029 年、2034 年
  • 製造業
  • 零售
  • 教育
  • 衛生保健
  • 資訊科技/通訊
  • BFSI
  • 其他
  • 全球軟體即服務 (SaaS) 市場:客戶關係管理 (CRM) 細分市場,按類型分類,實際數據和預測數據,2019-2024 年、2024-2029 年、2034 年
  • 銷售自動化工具
  • 客戶支援與服務管理
  • 行銷自動化和分析
  • 全球軟體即服務 (SaaS) 市場:企業資源規劃 (ERP) 細分市場,按類型分類,實際數據和預測數據,2019-2024 年、2024-2029 年、2034 年
  • 財務管理解決方案
  • 採購與尋源
  • 計劃管理
  • 全球軟體即服務 (SaaS) 市場:人力資源管理 (HRM) 細分市場,按類型分類,實際數據和預測數據,2019-2024 年、2024-2029 年、2034 年
  • 招募和人才獲取系統
  • 員工入職和培訓解決方案
  • 薪資社會福利管理
  • 全球軟體即服務 (SaaS) 市場:按類型分類的製造和營運細分市場,實際數據和預測數據,2019-2024 年、2024-2029 年、2034 年
  • 製造執行系統(MES)
  • 生產計畫和排程軟體
  • 品管系統(QMS)
  • 全球軟體即服務 (SaaS) 市場:供應鏈管理 (SCM) 細分市場,按類型分類,實際結果和預測,2019-2024 年、2024-2029 年、2034 年
  • 庫存管理和訂單履行
  • 供應商關係管理
  • 需求預測與規劃工具

第7章 區域和國家分析

  • 全球軟體即服務 (SaaS) 市場按地區、績效和預測分類,2019-2024 年、2024-2029 年、2034 年
  • 全球軟體即服務 (SaaS) 市場按國家/地區分類、表現及預測(2019-2024 年、2024-2029 年、2034 年)

第8章 亞太市場

第9章:中國市場

第10章 印度市場

第11章 日本市場

第12章:澳洲市場

第13章 印尼市場

第14章 韓國市場

第15章 西歐市場

第16章英國市場

第17章:德國市場

第18章:法國市場

第19章:義大利市場

第20章:西班牙市場

第21章 東歐市場

第22章 俄羅斯市場

第23章 北美市場

第24章美國市場

第25章:加拿大市場

第26章 南美洲市場

第27章:巴西市場

第28章 中東市場

第29章:非洲市場

第30章:競爭格局與公司概況

  • 軟體即服務 (SaaS) 市場:競爭格局
  • 軟體即服務 (SaaS) 市場:公司概況
    • 微軟公司概況、產品和服務、策略和財務分析
    • Salesforce.com 公司概況、產品與服務、策略與財務分析
    • Oracle公司概況、產品與服務、策略與財務分析
    • 自動數據處理公司概況、產品和服務、策略和財務分析
    • Alphabet公司概況、產品和服務、策略和財務分析

第31章:其他領先和創新企業

  • Adobe Inc.
  • Amazon.com Inc.
  • Cisco Systems Inc.
  • ServiceNow Inc.
  • Shopify Inc.
  • Alibaba
  • Tencent
  • Kingsoft Corporation
  • UCloud Information Technology
  • Fujitsu Ltd.
  • Toshiba Corporation
  • Hitachi Ltd.
  • KDDI Corporation
  • Nippon Telegraph and Telephone Corporation
  • Infosys Technologies Ltd.

第32章 全球市場競爭基準化分析與儀錶板

第33章 重大併購

第34章 近期市場趨勢

第35章:高潛力市場國家、細分市場與策略

  • 2029年軟體即服務(SaaS)市場:提供新機會的國家
  • 軟體即服務 (SaaS) 市場 2029:提供新機會的市場
  • 軟體即服務 (SaaS) 市場 2029 年:成長策略
    • 基於市場趨勢的策略
    • 競爭對手策略

第36章附錄

簡介目錄
Product Code: r25959u

Software as a Service (SaaS) is a model for distributing software that enables data accessibility from any device with an internet connection and a web browser. In this web-based approach, the software provider takes responsibility for hosting and maintaining the servers, databases, and code that constitute the application.

The primary deployment types of Software as a Service (SaaS) include public cloud and private cloud. The public cloud is an IT model wherein on-demand computing services and infrastructure are overseen by a third party and shared by multiple organizations through the public Internet. This software is utilized by small and medium enterprises (SMEs) as well as large enterprises for various purposes such as customer relationship management (CRM), enterprise resource planning (ERP), human resource management (HRM), manufacturing and operations, and supply chain management (SCM). End-users of the software span across different sectors, including manufacturing, retail, education, healthcare, IT and telecom, BFSI, and others.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The sharp rise in U.S. tariffs and the ensuing trade tensions in spring 2025 are having a significant impact on the information technology sector, especially in hardware manufacturing, data infrastructure, and software deployment. Increased duties on imported semiconductors, circuit boards, and networking equipment have driven up production and operating costs for tech companies, cloud service providers, and data centers. Firms that depend on globally sourced components for laptops, servers, and consumer electronics are grappling with extended lead times and mounting pricing pressures. At the same time, tariffs on specialized software and retaliatory actions by key international markets have disrupted global IT supply chains and dampened foreign demand for U.S.-made technologies. In response, the sector is ramping up investments in domestic chip production, broadening its supplier network, and leveraging AI-powered automation to improve resilience and manage costs more effectively.

The software as a service (SaaS) market research report is one of a series of new reports from The Business Research Company that provides software as a service (SaaS) market statistics, including software as a service (SaaS) industry global market size, regional shares, competitors with a software as a service (SaaS) market share, detailed software as a service (SaaS) market segments, market trends and opportunities, and any further data you may need to thrive in the software as a service (SaaS) industry. This software as a service (SaaS) market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The software as a service (saas) market size has grown strongly in recent years. It will grow from $242.27 billion in 2024 to $254.84 billion in 2025 at a compound annual growth rate (CAGR) of 5.2%. The growth in the historic period can be attributed to increased internet penetration, technology development, emphasis on reducing IT infrastructure costs, government initiatives and rising penetration of e-commerce.

The software as a service (saas) market size is expected to see strong growth in the next few years. It will grow to $312.26 billion in 2029 at a compound annual growth rate (CAGR) of 5.2%. The growth in the forecast period can be attributed to adoption of iot technology, outbreak of COVID-19 disease (COVID-19) and increasing smart cities. Major trends in the forecast period include implementing artificial intelligence (AI) to provide improved personalization, speed and security, adopting white label SaaS and providing customized solutions to gain clients, implementing centralized analytics to enhance and speed up the process, and adopting mobile optimization.

The forecast of 5.2% growth over the next five years reflects a slight reduction of 0.2% from the previous projection. This reduction is primarily due to the impact of tariffs between the US and other countries. Tariffs on critical cloud infrastructure components such as servers and storage units may indirectly inflate the cost base of SaaS providers reliant on global data center ecosystems. The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.

Anticipated changes in the business landscape are poised to favor the Software as a Service (SaaS) market in the forecast period, with cloud-based solutions playing a crucial role in supporting business operations amid evolving conditions. These dynamic market conditions encompass economic uncertainty, intensified competition, the growing prevalence of mobile adoption, shifting regulations, increased internet usage, and diversified applications. Organizations, grappling with these challenges and navigating through expanded infrastructures and established networks, are turning to scalable and flexible solutions such as SaaS and other cloud-enabled services. This strategic shift aims to manage operations in a cost-effective and efficient manner. The changing landscape has prompted companies to outsource applications and favor cloud computing services, such as SaaS, to alleviate the financial burden associated with infrastructure. Opting for third-party vendors provides companies with the potential for enhanced performance, compliance, and customer satisfaction at a reduced cost. A case in point is Sony Communications, which leverages automation and Infosys SaaS solutions to deliver innovative products and improved customer experiences. Infosys' contributions have enabled Sony to achieve customer loyalty, gain a competitive edge, and thrive in the Software as a Service (SaaS) market.

The increasing demand for cloud-based solutions is expected to drive the growth of the software as a service (SaaS) market in the coming years. Cloud-based solutions include applications, storage, on-demand services, and other resources accessed over the internet through a provider's shared cloud infrastructure. SaaS solutions are delivered online and are typically subscription-based, enabling businesses to pay a monthly or annual fee, which can be more cost-effective than buying and maintaining on-premises software, especially for small businesses. For example, in December 2023, Eurostat, a Luxembourg-based intergovernmental organization, reported that around 45.2% of EU enterprises utilized cloud computing services, mainly for email hosting, file storage, and various operational tasks, marking a 4.2 percentage point increase from 2021. Therefore, the growing demand for cloud-based solutions is projected to significantly boost the SaaS market.

The integration of artificial intelligence is rapidly gaining traction in the SaaS market. Artificial Intelligence (AI) within the realm of computer science focuses on simulating human intelligence processes through machines. Within SaaS, AI plays a pivotal role in enabling companies to stay current with the latest data, enhance user experiences through predictive analytics, automate processes that were previously manual, and personalize user interface features. A case in point is Oracle, a prominent player in the SaaS market, utilizing AI and machine learning to surpass Salesforce in the SaaS domain. This underscores the significance of AI and machine learning as differentiating factors contributing to the growth of the SaaS market.

Key players in the software as a service (SaaS) market are intensifying their efforts to introduce innovative solutions tailored for 5G, aiming to expand their SaaS offerings and gain a competitive advantage. SaaS solutions for 5G are designed to support the infrastructure of 5G networks. Nokia Corporation, a Finland-based telecommunications company, exemplifies this trend by launching the Nokia Core Software-as-a-Service (SaaS) for 5G in November 2022. This pioneering solution is the first in the market to offer a complete core solution delivered through a SaaS delivery model. Businesses are provided with the flexibility to manage their network core using a highly adaptable, fully automated, and scalable software approach, enhancing business agility and expediting the time to value for offering and monetizing network services.

In September 2024, HCLSoftware, the software division of HCLTech based in India, acquired Zeenea for an undisclosed amount. This acquisition is intended to strengthen Actian, another division within HCLSoftware, by providing a unified solution for data intelligence and governance. This solution aims to help customers efficiently manage, discover, and enhance the value of their data assets. Zeenea, a France-based company, is recognized for its cloud-native Data Discovery Platform, which offers features such as metadata management, data cataloging, governance, and compliance.

Major companies operating in the software as a service (SaaS) market include Microsoft Corporation, Salesforce.com Inc., Oracle Corporation, Automatic Data Processing Inc., Alphabet Inc., Adobe Inc., Amazon.com Inc., Cisco Systems Inc., ServiceNow Inc., Shopify Inc., Alibaba, Tencent, Kingsoft Corporation, UCloud Information Technology, Fujitsu Ltd., Toshiba Corporation, Hitachi Ltd., KDDI Corporation, Nippon Telegraph and Telephone Corporation, Infosys Technologies Ltd., Tata Consultancy Services, Zenith Infotech Limited, DigitalOcean Inc., Wipro Ltd., NetApp India Pvt. Ltd., SAVVIS Australia Pty Ltd, Computacenter, Sage, Commerce Decisions, Mimecast, Wise, GoCardless, Sequel, Triptease, Duffel, MeTail, SKB Kontur, Softline, Tensor, Mango Telecom, Rostelecom, Neuron Soundware, Manta, IP Fabric, 1C BItrix, TOTVS S.A, Beedoo Edtech, Tiendanube, Vates, Glamit, GOintegro, CodeLab, Kitopi, LMKR, Dimension Data, T-Systems South Africa (TSSA), Kobo360, Teraco Data Environments, Main Data Nigeria Limited, Accenture PLC

North America was the largest region in the Software as a Service (SaaS) market in 2024. Western Europe was the second largest region in the global Software as a Service (SaaS) market share. The regions covered in the software as a service (SaaS) market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

The countries covered in the software as a service (SaaS) market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Italy, Canada, Spain

The software as a service (SaaS) market includes revenues earned by entities by providing cloud based software services. SaaS is a software solution that can be purchased on a subscription or pay per use basis to use an application for organizational purposes. Customers can access this application over the internet, mainly through a web browser. All software and application data is located in the service provider's data center. SaaS allows an organization to run an application with minimal upfront costs and accelerates the overall functionality of the organization. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Software as a service (SaaS) Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on software as a service (saas) market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Where is the largest and fastest growing market for software as a service (saas) ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The software as a service (saas) market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.

  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

  • Markets Covered:1) By Application: Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Human Resource Management (HRM), Manufacturing and Operations, Supply Chain Management (SCM)
  • 2) By Deployment Model: Public Cloud, Private Cloud, Hybrid Cloud
  • 3) By Enterprise Size: Small & Medium Enterprises (SMEs), Large Enterprises
  • 4) By End User: Manufacturing, Retail, Education, Healthcare, IT & Telecom, BFSI, Other End-Users
  • Subsegments:
  • 1) By Customer Relationship Management (Crm): Sales Automation Tools; Customer Support And Service Management; Marketing Automation And Analytics
  • 2) By Enterprise Resource Planning (Erp): Financial Management Solutions; Procurement And Sourcing; Project Management
  • 3) By Human Resource Management (Hrm): Recruitment And Talent Acquisition Systems; Employee Onboarding And Training Solutions; Payroll And Benefits Administration
  • 4) By Manufacturing And Operations: Manufacturing Execution Systems (Mes); Production Planning And Scheduling Software; Quality Management Systems (Qms)
  • 5) By Supply Chain Management (Scm): Inventory Management And Order Fulfillment; Supplier Relationship Management; Demand Forecasting And Planning Tools
  • Companies Mentioned: Microsoft Corporation; Salesforce.com Inc.; Oracle Corporation; Automatic Data Processing Inc.; Alphabet Inc.; Adobe Inc.; Amazon.com Inc.; Cisco Systems Inc.; ServiceNow Inc.; Shopify Inc.; Alibaba; Tencent; Kingsoft Corporation; UCloud Information Technology; Fujitsu Ltd.; Toshiba Corporation; Hitachi Ltd.; KDDI Corporation; Nippon Telegraph and Telephone Corporation; Infosys Technologies Ltd.; Tata Consultancy Services; Zenith Infotech Limited; DigitalOcean Inc.; Wipro Ltd.; NetApp India Pvt. Ltd.; SAVVIS Australia Pty Ltd; Computacenter; Sage; Commerce Decisions; Mimecast; Wise; GoCardless; Sequel; Triptease; Duffel; MeTail; SKB Kontur; Softline; Tensor; Mango Telecom; Rostelecom; Neuron Soundware; Manta; IP Fabric; 1C BItrix; TOTVS S.A; Beedoo Edtech; Tiendanube; Vates; Glamit; GOintegro; CodeLab; Kitopi; LMKR; Dimension Data; T-Systems South Africa (TSSA); Kobo360; Teraco Data Environments; Main Data Nigeria Limited; Accenture PLC
  • Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
  • Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
  • Time Series: Five years historic and ten years forecast.
  • Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
  • Data Segmentations: country and regional historic and forecast data, market share of competitors, market segments.
  • Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
  • Delivery Format: PDF, Word and Excel Data Dashboard.

Table of Contents

1. Executive Summary

2. Software as a service (SaaS) Market Characteristics

3. Software as a service (SaaS) Market Trends And Strategies

4. Software as a service (SaaS) Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market

  • 4.1. Supply Chain Impact from Tariff War & Trade Protectionism

5. Global Software as a service (SaaS) Growth Analysis And Strategic Analysis Framework

  • 5.1. Global Software as a service (SaaS) PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
  • 5.2. Analysis Of End Use Industries
  • 5.3. Global Software as a service (SaaS) Market Growth Rate Analysis
  • 5.4. Global Software as a service (SaaS) Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
  • 5.5. Global Software as a service (SaaS) Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
  • 5.6. Global Software as a service (SaaS) Total Addressable Market (TAM)

6. Software as a service (SaaS) Market Segmentation

  • 6.1. Global Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Public Cloud
  • Private Cloud
  • Hybrid Cloud
  • 6.2. Global Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Small & Medium Enterprises (SMEs)
  • Large Enterprises
  • 6.3. Global Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Customer Relationship Management (CRM)
  • Enterprise Resource Planning (ERP)
  • Human Resource Management (HRM)
  • Manufacturing and Operations
  • Supply Chain Management (SCM)
  • 6.4. Global Software as a service (SaaS) Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Manufacturing
  • Retail
  • Education
  • Healthcare
  • IT & Telecom
  • BFSI
  • Other End-Users
  • 6.5. Global Software as a service (SaaS) Market, Sub-Segmentation Of Customer Relationship Management (Crm), By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Sales Automation Tools
  • Customer Support And Service Management
  • Marketing Automation And Analytics
  • 6.6. Global Software as a service (SaaS) Market, Sub-Segmentation Of Enterprise Resource Planning (Erp), By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Financial Management Solutions
  • Procurement And Sourcing
  • Project Management
  • 6.7. Global Software as a service (SaaS) Market, Sub-Segmentation Of Human Resource Management (Hrm), By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Recruitment And Talent Acquisition Systems
  • Employee Onboarding And Training Solutions
  • Payroll And Benefits Administration
  • 6.8. Global Software as a service (SaaS) Market, Sub-Segmentation Of Manufacturing And Operations, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Manufacturing Execution Systems (Mes)
  • Production Planning And Scheduling Software
  • Quality Management Systems (Qms)
  • 6.9. Global Software as a service (SaaS) Market, Sub-Segmentation Of Supply Chain Management (Scm), By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Inventory Management And Order Fulfillment
  • Supplier Relationship Management
  • Demand Forecasting And Planning Tools

7. Software as a service (SaaS) Market Regional And Country Analysis

  • 7.1. Global Software as a service (SaaS) Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 7.2. Global Software as a service (SaaS) Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8. Asia-Pacific Software as a service (SaaS) Market

  • 8.1. Asia-Pacific Software as a service (SaaS) Market Overview
  • Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 8.2. Asia-Pacific Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.3. Asia-Pacific Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.4. Asia-Pacific Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

9. China Software as a service (SaaS) Market

  • 9.1. China Software as a service (SaaS) Market Overview
  • 9.2. China Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.3. China Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.4. China Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

10. India Software as a service (SaaS) Market

  • 10.1. India Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.2. India Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.3. India Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11. Japan Software as a service (SaaS) Market

  • 11.1. Japan Software as a service (SaaS) Market Overview
  • 11.2. Japan Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.3. Japan Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.4. Japan Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12. Australia Software as a service (SaaS) Market

  • 12.1. Australia Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.2. Australia Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.3. Australia Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13. Indonesia Software as a service (SaaS) Market

  • 13.1. Indonesia Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.2. Indonesia Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.3. Indonesia Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14. South Korea Software as a service (SaaS) Market

  • 14.1. South Korea Software as a service (SaaS) Market Overview
  • 14.2. South Korea Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.3. South Korea Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.4. South Korea Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15. Western Europe Software as a service (SaaS) Market

  • 15.1. Western Europe Software as a service (SaaS) Market Overview
  • 15.2. Western Europe Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.3. Western Europe Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.4. Western Europe Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16. UK Software as a service (SaaS) Market

  • 16.1. UK Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.2. UK Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.3. UK Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17. Germany Software as a service (SaaS) Market

  • 17.1. Germany Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.2. Germany Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.3. Germany Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18. France Software as a service (SaaS) Market

  • 18.1. France Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.2. France Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.3. France Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19. Italy Software as a service (SaaS) Market

  • 19.1. Italy Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.2. Italy Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.3. Italy Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20. Spain Software as a service (SaaS) Market

  • 20.1. Spain Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.2. Spain Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.3. Spain Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21. Eastern Europe Software as a service (SaaS) Market

  • 21.1. Eastern Europe Software as a service (SaaS) Market Overview
  • 21.2. Eastern Europe Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.3. Eastern Europe Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.4. Eastern Europe Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22. Russia Software as a service (SaaS) Market

  • 22.1. Russia Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.2. Russia Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.3. Russia Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23. North America Software as a service (SaaS) Market

  • 23.1. North America Software as a service (SaaS) Market Overview
  • 23.2. North America Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.3. North America Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.4. North America Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24. USA Software as a service (SaaS) Market

  • 24.1. USA Software as a service (SaaS) Market Overview
  • 24.2. USA Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.3. USA Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.4. USA Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25. Canada Software as a service (SaaS) Market

  • 25.1. Canada Software as a service (SaaS) Market Overview
  • 25.2. Canada Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.3. Canada Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.4. Canada Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26. South America Software as a service (SaaS) Market

  • 26.1. South America Software as a service (SaaS) Market Overview
  • 26.2. South America Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.3. South America Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.4. South America Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27. Brazil Software as a service (SaaS) Market

  • 27.1. Brazil Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.2. Brazil Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.3. Brazil Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28. Middle East Software as a service (SaaS) Market

  • 28.1. Middle East Software as a service (SaaS) Market Overview
  • 28.2. Middle East Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.3. Middle East Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.4. Middle East Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29. Africa Software as a service (SaaS) Market

  • 29.1. Africa Software as a service (SaaS) Market Overview
  • 29.2. Africa Software as a service (SaaS) Market, Segmentation By Deployment Model, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.3. Africa Software as a service (SaaS) Market, Segmentation By Enterprise Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.4. Africa Software as a service (SaaS) Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

30. Software as a service (SaaS) Market Competitive Landscape And Company Profiles

  • 30.1. Software as a service (SaaS) Market Competitive Landscape
  • 30.2. Software as a service (SaaS) Market Company Profiles
    • 30.2.1. Microsoft Corporation Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.2. Salesforce.com Inc. Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.3. Oracle Corporation Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.4. Automatic Data Processing Inc. Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.5. Alphabet Inc. Overview, Products and Services, Strategy and Financial Analysis

31. Software as a service (SaaS) Market Other Major And Innovative Companies

  • 31.1. Adobe Inc.
  • 31.2. Amazon.com Inc.
  • 31.3. Cisco Systems Inc.
  • 31.4. ServiceNow Inc.
  • 31.5. Shopify Inc.
  • 31.6. Alibaba
  • 31.7. Tencent
  • 31.8. Kingsoft Corporation
  • 31.9. UCloud Information Technology
  • 31.10. Fujitsu Ltd.
  • 31.11. Toshiba Corporation
  • 31.12. Hitachi Ltd.
  • 31.13. KDDI Corporation
  • 31.14. Nippon Telegraph and Telephone Corporation
  • 31.15. Infosys Technologies Ltd.

32. Global Software as a service (SaaS) Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Software as a service (SaaS) Market

34. Recent Developments In The Software as a service (SaaS) Market

35. Software as a service (SaaS) Market High Potential Countries, Segments and Strategies

  • 35.1 Software as a service (SaaS) Market In 2029 - Countries Offering Most New Opportunities
  • 35.2 Software as a service (SaaS) Market In 2029 - Segments Offering Most New Opportunities
  • 35.3 Software as a service (SaaS) Market In 2029 - Growth Strategies
    • 35.3.1 Market Trend Based Strategies
    • 35.3.2 Competitor Strategies

36. Appendix

  • 36.1. Abbreviations
  • 36.2. Currencies
  • 36.3. Historic And Forecast Inflation Rates
  • 36.4. Research Inquiries
  • 36.5. The Business Research Company
  • 36.6. Copyright And Disclaimer