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市場調查報告書
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1840171

2025年全球聊天機器人市場報告

Chatbot Global Market Report 2025
出版日期: | 出版商: The Business Research Company | 英文 250 Pages | 商品交期: 2-10個工作天內

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簡介目錄

近年來，聊天機器人市場呈指數級成長，從2024年的82.7億美元成長到2025年的102.5億美元，複合年成長率達24.0%。這一成長主要歸功於客戶服務成本效益的提高、自然語言處理技術的進步、電子商務、產品推薦、增強的客戶參與、旅行協助和預訂等功能。

預計未來幾年聊天機器人市場規模將呈指數級成長，到2029年將達到289.5億美元，複合年成長率（CAGR）為29.6%。預測期內的成長可歸因於個人化和使用者情境感知、產業專用的聊天機器人、與業務應用程式的整合、聊天機器人在人力資源和招聘領域的應用，以及安全措施的加強。預測期內的關鍵趨勢包括人工智慧和機器學習的日益普及、全通路聊天機器人部署、語音聊天機器人和對話式介面、個人化和用戶情境感知能力的提升、符合倫理的人工智慧和負責任的聊天機器人實踐，以及與虛擬助理和智慧設備的整合。

聊天機器人是一種電腦程序，它能夠模擬和解讀人類的對話，無論是書面對話還是語音對話，使用戶能夠像與真人互動一樣與數位設備互動。聊天機器人的種類繁多，從能夠回答簡單問題的單行程序，到能夠透過收集和處理數據不斷學習和適應的複雜數位助理，應有盡有，從而創造日益個性化的體驗。

聊天機器人主要分為文字型、語音型和混合型三種類型。文字型聊天機器人是一種能夠進行對話並執行自動化任務的軟體工具。它透過根據客戶回復中包含的特定觸發詞和關鍵字發送自動文字和回复，幫助企業與客戶參與。聊天機器人的各種元件包括解決方案和服務，這些方案和服務可以涉及各種平台，例如獨立平台、基於 Web 的平台、基於即時通訊工具/第三方平台，並且可以部署在本地或雲端。目前，銀行、金融服務和保險 (BFSI)、醫療保健、IT 和通訊、零售、旅遊和酒店等行業的終端用戶都在使用聊天機器人。

美國關稅的大幅上漲以及由此引發的貿易緊張局勢，在2025年春季對資訊科技產業，尤其是硬體製造、資料基礎設施和軟體部署領域，產生了顯著影響。進口半導體、電路基板和網路設備的關稅提高，並推高了高科技公司、雲端服務供應商和資料中心的生產和營運成本。在全球範圍內採購筆記型電腦、伺服器和消費電子產品零件的公司面臨更長的前置作業時間和價格壓力。同時，對專用軟體徵收的關稅以及主要國際市場的報復性措施，擾亂了全球IT供應鏈，並降低了海外對美國製造技術的需求。為了應對這些挑戰，該行業正在加大對國內晶片生產的投資，擴大供應商網路，並利用人工智慧驅動的自動化技術來增強韌性並更有效地控制成本。

這份聊天機器人市場研究報告是商業研究公司最新發布的系列報告之一，提供聊天機器人市場統計數據，例如全球聊天機器人行業市場規模、區域佔有率、競爭對手及其市場佔有率、詳細的聊天機器人市場細分、市場趨勢和商業機會。本報告對聊天機器人產業的現狀和未來發展趨勢進行了深入分析，為您提供所需的一切全面資訊。

未來五年29.6%的成長預測較我們先前對該市場的預測略微下調了0.4%。這一下調主要歸因於美國與其他國家之間的關稅影響。中國大陸和台灣地區對GPU和用於自然語言處理模型訓練的託管基礎設施徵收的關稅，可能會阻礙聊天機器人在美國零售和酒店行業的部署擴展性和響應速度。此外，相互關稅以及日益加劇的貿易緊張局勢和限制對全球經濟和貿易造成的負面影響，也將產生更廣泛的影響。

預計未來幾年智慧型手機用戶數量的成長將推動聊天機器人市場的發展。智慧型手機是可連接行動電話網路的電子設備。聊天機器人可以透過網站、通訊應用程式和行動應用程式以自然語言與用戶交流。在行動裝置上，聊天機器人提供虛擬援助，以滿足使用者的各種需求。例如，總部位於美國的搜尋引擎最佳化 (SEO) 培訓和部落格公司 Backlinko LLC 在 2024 年 3 月發布報告稱，到 2024 年，智慧型手機用戶數量將達到 48.8 億，比前一年增加 6.35 億。因此，智慧型手機的廣泛普及正在推動聊天機器人市場的擴張。

電子商務的興起預計將推動聊天機器人市場的未來成長。電子商務是指透過網際網路買賣商品和服務。電子商務企業利用聊天機器人處理有關產品資訊、訂單狀態和出貨的常見諮詢和問題，並為客戶提供全天候客戶支援。例如，美國政府機構美國人口普查局在2023年8月估計值，2023年第二季電子商務銷售額將比2022年第二季成長7.5%（或1.4%），而整體零售額將成長0.6%（或0.4%）。 2023年第二季電子商務銷售額佔總銷售額的15%。因此，電子商務的興起正在推動聊天機器人市場的成長。

聊天機器人市場的主要企業正致力於開發先進的技術解決方案，包括人工智慧購物助理聊天機器人，以增強客戶參與、簡化購物體驗並提供個人化推薦。人工智慧購物助理聊天機器人是一種自動化數位工具，利用人工智慧技術在線網路購物過程中與客戶互動。例如，美國電商公司亞馬遜於2024年8月在印度推出了其人工智慧購物助理Rufus，此前該產品已於同年稍早在美國上市。 Rufus旨在透過推薦產品、回答購物相關問題以及方便使用者進行產品比較來幫助使用者。用戶可以透過亞馬遜行動應用程式存取該助手，它會以圖示的形式顯示在應用程式的右下角。這款人工智慧聊天機器人基於亞馬遜龐大的產品目錄和網路資訊進行訓練，使其能夠根據用戶的查詢產生客製化的答案和提案。

聊天機器人市場包括提供選單/按鈕式聊天機器人、基於語言（規則式）聊天機器人、關鍵字識別聊天機器人、機器學習聊天機器人、混合模式、語音機器人、預約安排或預訂聊天機器人以及客戶支援聊天機器人的實體所獲得的收入。市場價值包括服務提供者銷售的任何相關商品或包含在其服務產品中的任何商品的價值。僅包括在營業單位交易營業單位出售給最終消費者的商品和服務。

目錄

第1章執行摘要

第2章 市場特徵

第3章 市場趨勢與策略

第4章 市場：宏觀經濟情景，包括利率、通貨膨脹、地緣政治、貿易戰和關稅，以及新冠疫情及其復甦對市場的影響

第5章 全球成長分析與策略分析框架

  • 全球聊天機器人：PESTEL 分析（政治、社會、科技、環境、法律因素、促進因素和限制因素）
  • 終端用戶產業分析
  • 全球聊天機器人市場：成長率分析
  • 全球聊天機器人市場表現：規模與成長，2019-2024年
  • 全球聊天機器人市場預測：規模與成長，2024-2029年，2034年
  • 全球聊天機器人：潛在市場規模 (TAM)

第6章 市場細分

  • 全球聊天機器人市場按類型、性能和預測分類，2019-2024年、2024-2029年、2034年
  • 文字
  • 聲音的
  • 混合
  • 全球聊天機器人市場按組件、性能和預測分類，2019-2024年、2024-2029年、2034年
  • 解決方案
  • 服務
  • 全球聊天機器人市場依平台、效能和預測分類，2019-2024年、2024-2029年、2034年
  • 獨立版
  • 基於網路的
  • 基於即時通訊工具或第三方
  • 全球聊天機器人市場：依部署、效能和預測分類，2019-2024年、2024-2029年、2034年
  • 本地部署
  • 雲
  • 全球聊天機器人市場：按文字類型、表現和預測進行細分，2019-2024年、2024-2029年、2034年
  • 基於規則的聊天機器人
  • 基於人工智慧的聊天機器人
  • 全球聊天機器人市場：依語音（類型）、效能和預測細分，2019-2024年、2024-2029年、2034年
  • 語音助理
  • 互動式語音應答系統
  • 全球聊天機器人市場：按混合型、類型、性能和預測進行細分，2019-2024年、2024-2029年、2034年
  • 文字和語音結合的介面
  • 多通路聊天機器人

第7章 區域和國家分析

  • 全球聊天機器人市場：區域表現與預測，2019-2024年、2024-2029年、2034年
  • 全球聊天機器人市場：國家、表現與預測，2019-2024年、2024-2029年、2034年

第8章 亞太市場

第9章：中國市場

第10章 印度市場

第11章 日本市場

第12章：澳洲市場

第13章 印尼市場

第14章 韓國市場

第15章：西歐市場

第16章英國市場

第17章：德國市場

第18章：法國市場

第19章：義大利市場

第20章：西班牙市場

第21章 東歐市場

第22章：俄羅斯市場

第23章 北美市場

第24章美國市場

第25章：加拿大市場

第26章 南美洲市場

第27章：巴西市場

第28章 中東市場

第29章：非洲市場

第30章：競爭格局與公司概況

  • 聊天機器人市場：競爭格局
  • 聊天機器人市場：公司簡介
    • International Business Machines Corporation（IBM）Overview, Products and Services, Strategy and Financial Analysis
    • Microsoft Corporation Overview, Products and Services, Strategy and Financial Analysis
    • Google LLC Overview, Products and Services, Strategy and Financial Analysis
    • Amazon Web Services Inc. Overview, Products and Services, Strategy and Financial Analysis
    • Nuance Communications Inc. Overview, Products and Services, Strategy and Financial Analysis

第31章：其他領先和創新企業

  • Creative Virtual Ltd.
  • Artificial Solutions International AB
  • Inbenta Holdings Inc.
  • Next IT Corporation
  • Aivo Inc.
  • Conversica Inc.
  • LiveChat Software SA
  • Gupshup Technology（India）Pvt. Ltd.
  • Contus Tech.（Contus）
  • SmartBots LLC
  • Yellow Messenger Pte. Ltd.
  • Kevit Technologies Pvt. Ltd.
  • eGain Corporation
  • Helpshift Technologies Pvt. Ltd.
  • Oracle Corporation

第32章 全球市場競爭基準化分析與儀錶板

第33章 重大併購

第34章 近期市場趨勢

第35章：高潛力市場國家、細分市場與策略

  • 2029年聊天機器人市場：提供新機會的國家
  • 2029年聊天機器人市場：新興細分市場機會
  • 2029年聊天機器人市場：成長策略
    • 基於市場趨勢的策略
    • 競爭對手策略

第36章附錄

簡介目錄
Product Code: r21216u

A chatbot is a computer program that simulates and interprets written or spoken human dialogue, allowing users to interact with digital gadgets in the same way they would interact with actual people. It can range from simple one-line programs that respond to a simple question to sophisticated digital assistants that learn and adapt as they collect and process data to create increasingly personalized experiences.

The main types of chatbots are text, voice, and hybrid. Text bots are defined as software tools that can perform conversational and automated tasks. They help companies engage with their customers through sending automated texts and replies based on specific triggers and keywords in the customer's response. The different components include solutions and services, and involve various platforms such as standalone, web-based, messenger-based/third party, which are deployed on-premise or cloud. It is employed in BFSI, healthcare, IT and telecommunication, retail, travel and hospitality, and other end-users.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The sharp rise in U.S. tariffs and the ensuing trade tensions in spring 2025 are having a significant impact on the information technology sector, especially in hardware manufacturing, data infrastructure, and software deployment. Increased duties on imported semiconductors, circuit boards, and networking equipment have driven up production and operating costs for tech companies, cloud service providers, and data centers. Firms that depend on globally sourced components for laptops, servers, and consumer electronics are grappling with extended lead times and mounting pricing pressures. At the same time, tariffs on specialized software and retaliatory actions by key international markets have disrupted global IT supply chains and dampened foreign demand for U.S.-made technologies. In response, the sector is ramping up investments in domestic chip production, broadening its supplier network, and leveraging AI-powered automation to improve resilience and manage costs more effectively.

The chatbot market research report is one of a series of new reports from The Business Research Company that provides chatbot market statistics, including chatbot industry global market size, regional shares, competitors with a chatbot market share, detailed chatbot market segments, market trends and opportunities, and any further data you may need to thrive in the chatbot industry. This chatbot market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The chatbot market size has grown exponentially in recent years. It will grow from $8.27 billion in 2024 to $10.25 billion in 2025 at a compound annual growth rate (CAGR) of 24.0%. The growth in the historic period can be attributed to cost efficiency in customer service, advancements in natural language processing, e-commerce and product recommendations, enhanced customer engagement, travel assistance and booking.

The chatbot market size is expected to see exponential growth in the next few years. It will grow to $28.95 billion in 2029 at a compound annual growth rate (CAGR) of 29.6%. The growth in the forecast period can be attributed to personalization and user context, industry-specific chatbots, integration with business applications, chatbots in HR and recruitment, enhanced security measures. Major trends in the forecast period include increased adoption of ai and machine learning, omni-channel chatbot deployment, voice-based chatbots and conversational interfaces, enhanced personalization and user context awareness, ethical ai and responsible chatbot practices, integration with virtual assistants and smart devices.

The forecast of 29.6% growth over the next five years reflects a modest reduction of 0.4% from the previous estimate for this market. This reduction is primarily due to the impact of tariffs between the US and other countries. Tariffs on NLP model training GPUs and hosting infrastructure from China and Taiwan could hinder the scalability and responsiveness of chatbot deployments in the U.S. across retail and service sectors. The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.

The increasing number of smartphone users is anticipated to drive the growth of the chatbot market in the coming years. A smartphone is an electronic device that connects to a cellular network. Chatbots can engage in natural language conversations with users through websites, messaging applications, or mobile apps. On mobile devices, chatbots offer virtual assistance to address various user needs. For example, in March 2024, Backlinko LLC, a U.S.-based search engine optimization (SEO) training and blogging company, reported that 4.88 billion people owned a smartphone in 2024, an increase of 635 million from the previous year. Thus, the growing adoption of smartphones is fueling the expansion of the chatbot market.

Rising e-commerce is expected to propel the growth of the chatbot market going forward. E-commerce refers to the buying and selling of goods and services over the internet. E-commerce businesses use chatbots to provide 24/7 customer support for customers by responding to common queries and issues about product information, order status, and shipping. For instance, in August 2023, according to the United States Census Bureau, a US-based government agency, compared to the second quarter of 2022, the estimate for e-commerce in the second quarter of 2023 climbed by 7. 5% (or 1. 4%), while overall retail sales rose by 0. 6% (or 0. 4%). 15. 4% of all sales in the second quarter of 2023 were made through online stores. Therefore, rising e-commerce is driving the growth of the chatbot market.

Leading companies in the chatbot market are concentrating on developing advanced technological solutions, including AI-powered shopping assistant chatbots, to enhance customer engagement, streamline the shopping experience, and offer personalized recommendations. An AI-powered shopping assistant chatbot is an automated digital tool that utilizes artificial intelligence to interact with customers during the online shopping process. For example, in August 2024, Amazon, a U.S.-based e-commerce company, launched its AI-powered shopping assistant, Rufus, in India after its initial debut in the U.S. earlier that year. Rufus is designed to help users by providing product recommendations, answering shopping-related questions, and facilitating product comparisons. The assistant can be accessed through the Amazon mobile app, appearing as an icon in the bottom right corner. The AI chatbot is trained on Amazon's extensive product catalog and web information, allowing it to generate tailored responses and suggestions based on user inquiries.

Major companies operating in the chatbot market are adopting a strategic partnership to expand offerings. Strategic partnerships refer to a process in which companies leverage each other's strengths and resources to achieve mutual benefits and success. For instance, in February 2023, DRUID, a Romania-based conversational AI platform, partnered with ROBOYO, a US-based hyperautomation professional services company. Through this partnership, the two businesses will be able to provide automation transformation projects that add value for a variety of sectors. ROBOYO's comprehensive automation technology portfolio and consulting capabilities, as well as DRUID's conversational AI technology layer, will be fully used.

In April 2022, Laiye, a China-based intelligent automation software provider, acquired Mindsay for an undisclosed amount. This acquisition gives Laiye powerful, low-code, and no-code technology to automate customer service and back-office processes. Mindsay is a France-based customer service automation startup operating in the chatbox market.

Major companies operating in the chatbot market include International Business Machines Corporation (IBM), Microsoft Corporation, Google LLC, Amazon Web Services Inc., Nuance Communications Inc., Creative Virtual Ltd., Artificial Solutions International AB, Inbenta Holdings Inc., Next IT Corporation, Aivo Inc., Conversica Inc., LiveChat Software S. A., Gupshup Technology (India) Pvt. Ltd., Contus Tech. (Contus), SmartBots LLC, Yellow Messenger Pte. Ltd., Kevit Technologies Pvt. Ltd., eGain Corporation, Helpshift Technologies Pvt. Ltd., Oracle Corporation, ServiceNow Inc., Personetics Technologies Ltd., MindMeld Inc., CogniCor Technologies S. L., PositiveNaick Analytics Pvt. Ltd., Pypestream Inc., Acuvate Software Pvt. Ltd., Botsify Inc., Astute Solutions LLC, Haptik Inc.

North America was the largest region in the chatbot market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the chatbot market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

The countries covered in the chatbot market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Italy, Canada, Spain.

The chatbot market includes revenues earned by entities by providing menu/button-based chatbots, linguistic based (rule-based chatbots), keyword recognition-based chatbots, machine learning chatbots, the hybrid model, voice bots, appointment scheduling or booking chatbots, and customer support chatbots. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Chatbot Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on chatbot market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Where is the largest and fastest growing market for chatbot ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The chatbot market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.

  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

  • Markets Covered:1) By Type: Text; Voice; Hybrid
  • 2) By Component: Solution; Services
  • 3) By Platform: Standalone; Web-Based; Messenger-Based or Third Party
  • 4) By Deployment: On-Premise; Cloud
  • Subsegments:
  • 1) By Text: Rule-Based Chatbots; AI-Based Chatbots
  • 2) By Voice: Voice Assistants; IVR Systems
  • 3) By Hybrid: Combined Text And Voice Interfaces; Multi-Channel Chatbots
  • Companies Mentioned: International Business Machines Corporation (IBM); Microsoft Corporation; Google LLC; Amazon Web Services Inc.; Nuance Communications Inc.; Creative Virtual Ltd.; Artificial Solutions International AB; Inbenta Holdings Inc.; Next IT Corporation; Aivo Inc.; Conversica Inc.; LiveChat Software S. A.; Gupshup Technology (India) Pvt. Ltd.; Contus Tech. (Contus); SmartBots LLC; Yellow Messenger Pte. Ltd.; Kevit Technologies Pvt. Ltd.; eGain Corporation; Helpshift Technologies Pvt. Ltd.; Oracle Corporation; ServiceNow Inc.; Personetics Technologies Ltd.; MindMeld Inc.; CogniCor Technologies S. L.; PositiveNaick Analytics Pvt. Ltd.; Pypestream Inc.; Acuvate Software Pvt. Ltd.; Botsify Inc.; Astute Solutions LLC; Haptik Inc.
  • Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
  • Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
  • Time Series: Five years historic and ten years forecast.
  • Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
  • Data Segmentations: country and regional historic and forecast data, market share of competitors, market segments.
  • Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
  • Delivery Format: PDF, Word and Excel Data Dashboard.

Table of Contents

1. Executive Summary

2. Chatbot Market Characteristics

3. Chatbot Market Trends And Strategies

4. Chatbot Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market

  • 4.1. Supply Chain Impact from Tariff War & Trade Protectionism

5. Global Chatbot Growth Analysis And Strategic Analysis Framework

  • 5.1. Global Chatbot PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
  • 5.2. Analysis Of End Use Industries
  • 5.3. Global Chatbot Market Growth Rate Analysis
  • 5.4. Global Chatbot Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
  • 5.5. Global Chatbot Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
  • 5.6. Global Chatbot Total Addressable Market (TAM)

6. Chatbot Market Segmentation

  • 6.1. Global Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Text
  • Voice
  • Hybrid
  • 6.2. Global Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Solution
  • Services
  • 6.3. Global Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Standalone
  • Web-Based
  • Messenger-Based or Third Party
  • 6.4. Global Chatbot Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • On-Premise
  • Cloud
  • 6.5. Global Chatbot Market, Sub-Segmentation Of Text, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Rule-Based Chatbots
  • AI-Based Chatbots
  • 6.6. Global Chatbot Market, Sub-Segmentation Of Voice, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Voice Assistants
  • IVR Systems
  • 6.7. Global Chatbot Market, Sub-Segmentation Of Hybrid, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Combined Text And Voice Interfaces
  • Multi-Channel Chatbots

7. Chatbot Market Regional And Country Analysis

  • 7.1. Global Chatbot Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 7.2. Global Chatbot Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8. Asia-Pacific Chatbot Market

  • 8.1. Asia-Pacific Chatbot Market Overview
  • Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 8.2. Asia-Pacific Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.3. Asia-Pacific Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.4. Asia-Pacific Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

9. China Chatbot Market

  • 9.1. China Chatbot Market Overview
  • 9.2. China Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.3. China Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.4. China Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

10. India Chatbot Market

  • 10.1. India Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.2. India Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.3. India Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11. Japan Chatbot Market

  • 11.1. Japan Chatbot Market Overview
  • 11.2. Japan Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.3. Japan Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.4. Japan Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12. Australia Chatbot Market

  • 12.1. Australia Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.2. Australia Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.3. Australia Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13. Indonesia Chatbot Market

  • 13.1. Indonesia Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.2. Indonesia Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.3. Indonesia Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14. South Korea Chatbot Market

  • 14.1. South Korea Chatbot Market Overview
  • 14.2. South Korea Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.3. South Korea Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.4. South Korea Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15. Western Europe Chatbot Market

  • 15.1. Western Europe Chatbot Market Overview
  • 15.2. Western Europe Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.3. Western Europe Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.4. Western Europe Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16. UK Chatbot Market

  • 16.1. UK Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.2. UK Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.3. UK Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17. Germany Chatbot Market

  • 17.1. Germany Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.2. Germany Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.3. Germany Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18. France Chatbot Market

  • 18.1. France Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.2. France Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.3. France Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19. Italy Chatbot Market

  • 19.1. Italy Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.2. Italy Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.3. Italy Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20. Spain Chatbot Market

  • 20.1. Spain Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.2. Spain Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.3. Spain Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21. Eastern Europe Chatbot Market

  • 21.1. Eastern Europe Chatbot Market Overview
  • 21.2. Eastern Europe Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.3. Eastern Europe Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.4. Eastern Europe Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22. Russia Chatbot Market

  • 22.1. Russia Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.2. Russia Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.3. Russia Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23. North America Chatbot Market

  • 23.1. North America Chatbot Market Overview
  • 23.2. North America Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.3. North America Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.4. North America Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24. USA Chatbot Market

  • 24.1. USA Chatbot Market Overview
  • 24.2. USA Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.3. USA Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.4. USA Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25. Canada Chatbot Market

  • 25.1. Canada Chatbot Market Overview
  • 25.2. Canada Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.3. Canada Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.4. Canada Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26. South America Chatbot Market

  • 26.1. South America Chatbot Market Overview
  • 26.2. South America Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.3. South America Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.4. South America Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27. Brazil Chatbot Market

  • 27.1. Brazil Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.2. Brazil Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.3. Brazil Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28. Middle East Chatbot Market

  • 28.1. Middle East Chatbot Market Overview
  • 28.2. Middle East Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.3. Middle East Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.4. Middle East Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29. Africa Chatbot Market

  • 29.1. Africa Chatbot Market Overview
  • 29.2. Africa Chatbot Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.3. Africa Chatbot Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.4. Africa Chatbot Market, Segmentation By Platform, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

30. Chatbot Market Competitive Landscape And Company Profiles

  • 30.1. Chatbot Market Competitive Landscape
  • 30.2. Chatbot Market Company Profiles
    • 30.2.1. International Business Machines Corporation (IBM) Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.2. Microsoft Corporation Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.3. Google LLC Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.4. Amazon Web Services Inc. Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.5. Nuance Communications Inc. Overview, Products and Services, Strategy and Financial Analysis

31. Chatbot Market Other Major And Innovative Companies

  • 31.1. Creative Virtual Ltd.
  • 31.2. Artificial Solutions International AB
  • 31.3. Inbenta Holdings Inc.
  • 31.4. Next IT Corporation
  • 31.5. Aivo Inc.
  • 31.6. Conversica Inc.
  • 31.7. LiveChat Software S. A.
  • 31.8. Gupshup Technology (India) Pvt. Ltd.
  • 31.9. Contus Tech. (Contus)
  • 31.10. SmartBots LLC
  • 31.11. Yellow Messenger Pte. Ltd.
  • 31.12. Kevit Technologies Pvt. Ltd.
  • 31.13. eGain Corporation
  • 31.14. Helpshift Technologies Pvt. Ltd.
  • 31.15. Oracle Corporation

32. Global Chatbot Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Chatbot Market

34. Recent Developments In The Chatbot Market

35. Chatbot Market High Potential Countries, Segments and Strategies

  • 35.1 Chatbot Market In 2029 - Countries Offering Most New Opportunities
  • 35.2 Chatbot Market In 2029 - Segments Offering Most New Opportunities
  • 35.3 Chatbot Market In 2029 - Growth Strategies
    • 35.3.1 Market Trend Based Strategies
    • 35.3.2 Competitor Strategies

36. Appendix

  • 36.1. Abbreviations
  • 36.2. Currencies
  • 36.3. Historic And Forecast Inflation Rates
  • 36.4. Research Inquiries
  • 36.5. The Business Research Company
  • 36.6. Copyright And Disclaimer