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市場調查報告書
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2124469

美國託管服務：市場佔有率分析、行業趨勢和統計數據、成長預測（2026-2031 年）

United States Managed Services - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2026 - 2031)
出版日期: | 出版商: Mordor Intelligence | 英文 178 Pages | 商品交期: 2-3個工作天內

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簡介目錄

根據 Mordor Intelligence 預測，美國託管服務市場規模將從 2025 年的 629.1 億美元和 2026 年的 711.4 億美元成長到 2031 年的 1199.2 億美元，2026 年至 2031 年的年複合成長率（CAGR）為 11.01%。

美國託管服務市場-IMG1

本報告按部署類型（本地部署、雲端部署）、服務類型（託管資料中心、託管安全、託管通訊、託管網路等）、公司規模（中小企業、大型企業）和最終用戶行業（IT與電信、醫療保健、娛樂與媒體、零售等）進行分類。市場預測以美元計價。

美國託管服務市場的趨勢和洞察

企業正擴大向混合雲端管理遷移。

儘管美國企業普遍採用混合架構，將本地資料中心、多個公共雲端和邊緣節點結合，但只有不到三分之一的企業擁有最佳化成本和安全性的內部專業知識。這種環境導致配置偏差增加 40% 至 60%，並產生安全漏洞，但託管服務供應商(MSP) 正透過提供統一的策略執行和自動化工作負載部署，將這些漏洞轉化為商機。銀行引領著這一趨勢，因為容錯移轉編配的 MSP 正在獲得包含基礎設施和保全服務的多年合約。

多重雲端日益複雜，發展速度加快，推動了對集中式 MSP 的需求。

目前，平均每家公司營運 3.2 個公共雲端平台，高於 2022 年的 2.1 個。身分和存取管理的碎片化正在擴大攻擊面。 Verizon 指出，2024 年 34% 的雲端安全漏洞將是由於權限配置錯誤造成的。集中式 MSP（託管服務供應商）正在部署雲端安全態勢管理工具，這些工具可以掃描 AWS、Azure 和 Google Cloud，並偵測與網路安全中心 (CIS) 基準的偏差。隨著面向客戶的應用程式遷移到雲端，而支付系統和電子健康記錄(EHR) 系統仍然保留在本地，零售商和醫療保健提供者正感受到壓力。由於精通每個超大規模資料中心業者商專有技術堆疊的專家每年費用超過 18 萬美元，遠遠超出中小企業的預算，因此外包是一個合理的選擇。

美國技能短缺正在推高託管服務提供者 (MSP) 的人事費用。

根據 Cyber​​Seek 的一項調查，預計到 2025 年，將有 45 萬個網路安全相關職缺。自 2023 年以來，雲端安全架構師的薪酬中位數上漲了 22%，這給託管網路營運等勞動密集型服務線的獲利能力帶來了壓力。服務提供者被迫在投資 AI 維運以提高每位工程師管理的設備數量和接受較低的盈利之間做出選擇。擁有專有自動化技術的大型 MSP 具有成本優勢，但小規模的公司正面臨行業整合的壓力。

細分市場分析

預計到2025年，雲端服務將佔據美國託管服務市場63.41%的佔有率，並在2031年之前以11.49%的複合年成長率成長。超大規模雲端服務商提供的基於超大規模資料中心業者的折扣已將多年期雲端成本降至與折舊免稅額的本地硬體相當的水平，從而消除了資本優勢。因此，預計到2031年，面向雲端採用的美國託管服務市場規模將超過750億美元，而本地部署市場預計將保持低迷，僅實現個位數成長。本地部署解決方案仍應用於國防合約、高頻交易和醫學影像等領域，但即使是這些產業也在採用混合模式，將對接受度的工作負載遷移到公共雲端，同時將對資料主權敏感的應用程式保留在本地環境中。

效能差異正進一步推動向雲端遷移。基於 Azure 的託管服務平均比本地服務提前 14 小時偵測到勒索軟體。財務長們正日益量化偵測延遲所帶來的機會成本，並得出結論：遷移帶來的成本節約超過了已投入的硬體成本。隨著從數千個租戶聚合的威脅遙測資料不斷改進機器學習模型，雲端的優勢將進一步擴大，越來越多的公司將採用計量收費模式。

預計到2031年，資安管理服務將以12.13%的複合年成長率成長，成長超過美國整體託管服務市場。由於安全漏洞平均造成454萬美元的損失，董事會越來越重視持續監控，認為這並非可有可無的支出，而是保障業務永續營運的必要條件。託管資料中心服務在2025年佔據了24.68%的市場佔有率，但隨著超大規模資料中心超大規模資料中心業者實現資源配置自動化，其價格面臨壓力。預計到2031年，美國安全相關託管服務市場規模將超過400億美元，而資料中心服務預計將維持目前的水準。

勒索軟體即服務 (RaaS) 降低了攻擊門檻，預計 2024 年 68% 的事件會導致備份資料被刪除，高於 2022 年的 42%。與資料外洩可能造成的損失相比，每年 15 萬美元的全天候託管檢測服務費用相對較低，因此中型企業擴大採用這項服務。合規性促進因素、監管要求（例如美國證券交易委員會 (SEC) 的資訊揭露規則）以及保險公司的審計在確保安全外包融入企業營運預算方面發揮著至關重要的作用。

其他好處：

  • Excel格式的市場預測（ME）表
  • 3個月的分析師支持

目錄

第1章：引言

  • 研究假設和市場定義
  • 調查範圍

第2章：調查方法

第3章執行摘要

第4章 市場狀況

  • 市場概覽
  • 市場促進因素
    • 企業正擴大向混合雲端管理遷移。
    • 多重雲端複雜性的快速成長正在推動對集中式 MSP 的需求。
    • 網路保險要求的快速成長
    • 中小企業更傾向於採用營運支出型IT模式
    • 美國製造地邊緣運算應用現狀
    • AI運維自動化正在提升MSP（託管服務提供者）的利潤率。
  • 市場限制因素
    • 由於勞動力短缺，美國託管服務提供者 (MSP) 的人事費用正在上升。
    • 受監管行業中對供應商鎖定問題的擔憂
    • 美國證券交易委員會網路安全法規導致合規負擔加重
    • 數據主權反對離岸網路營運中心模式
  • 產業價值鏈分析
  • 技術展望
  • 監理情勢
  • 波特五力分析
  • 宏觀經濟因素對市場的影響

第5章 市場規模與成長預測

  • 不同的發展
    • 現場
    • 雲
  • 按服務類型
    • 託管資料中心
    • 託管安全
    • 管理溝通
    • 主機網路
    • 其他服務類型
  • 按公司規模
    • 小型企業
    • 大公司
  • 按最終用戶行業分類
    • 銀行、金融服務和保險（BFSI）
    • IT/通訊
    • 衛生保健
    • 娛樂與媒體
    • 零售
    • 其他終端用戶產業

第6章 競爭情勢

  • 市場集中度
  • 策略趨勢
  • 市佔率分析
  • 公司簡介
    • Accenture plc
    • AT&T Inc.
    • CDW Corporation
    • Cisco Systems Inc.
    • Cognizant Technology Solutions
    • Dell Technologies Inc.
    • Fujitsu Limited
    • HCL Technologies Ltd.
    • Hewlett Packard Enterprise Company
    • IBM Corporation
    • Infosys Ltd.
    • Kyndryl Holdings Inc.
    • Lumen Technologies Inc.
    • Microsoft Corporation
    • NTT DATA Services
    • Rackspace Technology Inc.
    • Tata Consultancy Services Ltd.
    • Unisys Corporation
    • Verizon Communications Inc.
    • Wipro Limited

第7章 市場機會與未來展望

簡介目錄
Product Code: 71366

According to Mordor Intelligence, the United States managed services market size is projected to expand from USD 62.91 billion in 2025 and USD 71.14 billion in 2026 to USD 119.92 billion by 2031, registering a CAGR of 11.01% between 2026 to 2031.

United States Managed Services - Market - IMG1

This report is Segmented by Deployment (On-Premise, and Cloud), Service Type (Managed Data Center, Managed Security, Managed Communications, Managed Network, and More), Enterprise Size (Small and Medium Enterprises, and Large Enterprises), and End-User Vertical (IT and Telecom, Healthcare, Entertainment and Media, Retail, and More). The Market Forecasts are Provided in Terms of Value (USD).

United States Managed Services Market Trends and Insights

Growing Enterprise Shift Toward Hybrid-Cloud Management

U.S. enterprises run hybrid architectures that blend on-premise data centers, multiple public clouds, and edge locations, yet fewer than one-third possess in-house expertise to optimize costs and security. Configuration drift rises 40-60% in such estates, creating vulnerabilities that managed service providers (MSPs) monetize by offering unified policy enforcement and automated workload placement. Banks lead adoption because OCC guidance requires resilience testing across all critical third-party dependencies. MSPs that consolidate monitoring and failover orchestration, therefore, win multiyear contracts that bundle infrastructure with security services.

Surge in Multi-Cloud Complexity Driving Demand for Centralized MSPs

The average enterprise now operates 3.2 public cloud platforms, up from 2.1 in 2022. Fragmented identity and access management increase the attack surface; Verizon attributed 34% of 2024 cloud breaches to misconfigured permissions. Centralized MSPs deploy cloud security posture management tools that scan AWS, Azure, and Google Cloud for deviations from the Center for Internet Security Benchmarks. Retailers and healthcare providers feel pressure because customer-facing apps are shifting to the cloud while payment and EHR systems still reside on-premises. Outsourcing becomes rational when specialist salaries in each hyperscaler's proprietary stack top USD 180,000, well above SME budgets.

Skills Shortage Inflates U.S. MSP Labor Costs

CyberSeek recorded 450,000 unfilled cybersecurity roles in 2025. Median compensation for cloud security architects climbed 22% since 2023, compressing margins for labor-intensive service lines such as managed network operations. Providers must either invest in AI-Ops to improve engineer-to-device ratios or accept lower profitability. Large MSPs with proprietary automation gain cost advantages, while smaller firms face consolidation pressure.

Other drivers and restraints analyzed in the detailed report include:

  1. Rapid Escalation of Cyber-Insurance Prerequisites
  2. SME Preference for OPEX-Based IT
  3. Rising Compliance Burden From SEC Cybersecurity Rules

For complete list of drivers and restraints, kindly check the Table Of Contents.

Segment Analysis

Cloud-based services commanded 63.41% of the United States managed services market share in 2025 and are projected to grow at an 11.49% CAGR through 2031. Committed-use discounts from hyperscalers reduced multiyear cloud costs to parity with depreciated on-premises hardware, erasing capital-expenditure advantages. The United States managed services market for cloud deployments is therefore positioned to surpass USD 75 billion by 2031, while on-premises growth remains muted at single-digit rates. On-premises solutions persist in defense contracting, high-frequency trading, and medical imaging, yet even these verticals are adopting hybrid models, shifting latency-tolerant workloads to public cloud while retaining data-sovereignty-sensitive applications in local environments.

Performance differentials reinforce the cloud trend. Azure-based managed services detect ransomware on average 14 hours faster than on-premises equivalents. CFOs increasingly quantify the opportunity cost of delayed detection, concluding that migration savings outweigh sunk hardware costs. As threat telemetry pooled across thousands of tenants improves machine-learning models, the cloud advantage compounds, locking more enterprises into consumption-based contracts.

Managed security services are projected to grow at a 12.13% CAGR through 2031, outpacing the broader United States managed services market. Breach costs averaging USD 4.54 million motivate boards to treat continuous monitoring as business continuity rather than discretionary spend. Managed data center services held a 24.68% share in 2025 but face pricing pressure as hyperscalers automate provisioning. The United States managed services market for security offerings is forecast to eclipse USD 40 billion by 2031, while data center services are forecast to plateau near current levels.

Ransomware-as-a-service lowered barriers to attack, with 68% of incidents in 2024 deleting backups, up from 42% in 2022. A yearly fee of USD 150,000 for 24/7 managed detection compares favorably to potential breach losses, driving uptake among mid-market firms. Compliance catalysts, regulatory requirements such as SEC disclosure rules, and insurer audits are playing a significant role in firmly integrating security outsourcing into the operational budgets of organizations.

Complete Report Scope:

  • By Deployment
    • On-Premise
    • Cloud
  • By Service Type
    • Managed Data Center
    • Managed Security
    • Managed Communications
    • Managed Network
    • Other Service Types
  • By Enterprise Size
    • Small and Medium Enterprises
    • Large Enterprises
  • By End-User Vertical
    • Banking, financial services and insurance (BFSI)
    • IT and Telecom
    • Healthcare
    • Entertainment and Media
    • Retail
    • Other End-User Verticals

List of Companies Covered in this Report:

  1. Accenture plc
  2. AT&T Inc.
  3. CDW Corporation
  4. Cisco Systems Inc.
  5. Cognizant Technology Solutions
  6. Dell Technologies Inc.
  7. Fujitsu Limited
  8. HCL Technologies Ltd.
  9. Hewlett Packard Enterprise Company
  10. IBM Corporation
  11. Infosys Ltd.
  12. Kyndryl Holdings Inc.
  13. Lumen Technologies Inc.
  14. Microsoft Corporation
  15. NTT DATA Services
  16. Rackspace Technology Inc.
  17. Tata Consultancy Services Ltd.
  18. Unisys Corporation
  19. Verizon Communications Inc.
  20. Wipro Limited

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET LANDSCAPE

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Growing Enterprise Shift Toward Hybrid-Cloud Management
    • 4.2.2 Surge in Multi-Cloud Complexity Driving Demand for Centralized MSPs
    • 4.2.3 Rapid Escalation of Cyber-Insurance Prerequisites
    • 4.2.4 SME Preference for OPEX-Based IT
    • 4.2.5 Edge-Computing Rollouts in U.S. Manufacturing Hubs
    • 4.2.6 AI-Ops Automation Boosting MSP Margins
  • 4.3 Market Restraints
    • 4.3.1 Skills Shortage Inflates U.S. MSP Labor Costs
    • 4.3.2 Vendor Lock-In Fears Among Regulated Industries
    • 4.3.3 Rising Compliance Burden From SEC Cybersecurity Rules
    • 4.3.4 Data-Sovereignty Pushback on Offshore NOC Models
  • 4.4 Industry Value Chain Analysis
  • 4.5 Technological Outlook
  • 4.6 Regulatory Landscape
  • 4.7 Porter's Five Forces Analysis
    • 4.7.1 Bargaining Power of Suppliers
    • 4.7.2 Bargaining Power of Buyers
    • 4.7.3 Threat of New Entrants
    • 4.7.4 Threat of Substitutes
    • 4.7.5 Intensity of Competitive Rivalry
  • 4.8 Impact of Macroeconomic Factors on the Market

5 MARKET SIZE AND GROWTH FORECASTS (VALUE)

  • 5.1 By Deployment
    • 5.1.1 On-Premise
    • 5.1.2 Cloud
  • 5.2 By Service Type
    • 5.2.1 Managed Data Center
    • 5.2.2 Managed Security
    • 5.2.3 Managed Communications
    • 5.2.4 Managed Network
    • 5.2.5 Other Service Types
  • 5.3 By Enterprise Size
    • 5.3.1 Small and Medium Enterprises
    • 5.3.2 Large Enterprises
  • 5.4 By End-User Vertical
    • 5.4.1 Banking, financial services and insurance (BFSI)
    • 5.4.2 IT and Telecom
    • 5.4.3 Healthcare
    • 5.4.4 Entertainment and Media
    • 5.4.5 Retail
    • 5.4.6 Other End-User Verticals

6 COMPETITIVE LANDSCAPE

  • 6.1 Market Concentration
  • 6.2 Strategic Moves
  • 6.3 Market Share Analysis
  • 6.4 Company Profiles (includes Global Level Overview, Market Level Overview, Core Segments, Financials As Available, Strategic Information, Market Rank/Share For Key Companies, Products and Services, and Recent Developments)
    • 6.4.1 Accenture plc
    • 6.4.2 AT&T Inc.
    • 6.4.3 CDW Corporation
    • 6.4.4 Cisco Systems Inc.
    • 6.4.5 Cognizant Technology Solutions
    • 6.4.6 Dell Technologies Inc.
    • 6.4.7 Fujitsu Limited
    • 6.4.8 HCL Technologies Ltd.
    • 6.4.9 Hewlett Packard Enterprise Company
    • 6.4.10 IBM Corporation
    • 6.4.11 Infosys Ltd.
    • 6.4.12 Kyndryl Holdings Inc.
    • 6.4.13 Lumen Technologies Inc.
    • 6.4.14 Microsoft Corporation
    • 6.4.15 NTT DATA Services
    • 6.4.16 Rackspace Technology Inc.
    • 6.4.17 Tata Consultancy Services Ltd.
    • 6.4.18 Unisys Corporation
    • 6.4.19 Verizon Communications Inc.
    • 6.4.20 Wipro Limited

7 MARKET OPPORTUNITIES AND FUTURE OUTLOOK

  • 7.1 White-Space and Unmet-Need Assessment