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市場調查報告書
商品編碼
2016073
託管服務市場報告:按類型、部署模式、企業規模、最終用途和地區分類(2026-2034 年)Managed Services Market Report by Type, Deployment Mode, Enterprise Size, End Use, and Region 2026-2034 |
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2025年全球託管服務市場規模達3,266億美元。展望未來,IMARC Group預測,到2034年,該市場規模將達到5,937億美元,2026年至2034年的複合年成長率(CAGR)為6.66%。推動市場成長的主要因素包括:對IT外包解決方案的需求不斷成長、 IT基礎設施管理日益複雜,以及對經濟高效且擴充性的業務解決方案的需求不斷成長。
IT基礎設施日益複雜
IT 系統日益複雜,包括混合雲端環境、龐大的資料網路和先進的網路安全要求,是推動託管服務市場發展的關鍵因素。技術的快速進步、軟體應用的多樣化以及各種平台的整合,使得企業管理和維護其IT基礎設施基礎設施的難度越來越大。託管服務供應商(MSP) 提供專業知識、資源和先進工具,以高效管理這種複雜性,並確保系統的最佳效能、可靠性和安全性。例如,Cognizant 於 2023 年 4 月發布了一個多混合混合雲端和邊緣管理平台,旨在遷移到現代雲端原生架構並簡化雲端管理操作。 Cognizant 的「Skygreed」採用業界特定的方法,透過精心策劃的解決方案加速器庫,幫助企業快速且有效率地實現更大的業務價值,同時提升簡化程度、永續性和成本效益。預計這將推動未來幾年託管服務市場的成長。
日益嚴峻的網路安全挑戰
在網路威脅不斷演變的時代,確保強大的網路安全已成為各種規模企業的首要任務。託管服務供應商(MSP) 提供專業的安全解決方案,包括全天候監控、威脅偵測、事件回應和合規管理。 MSP 可協助企業保護關鍵資料和 IT 資產免受各種網路威脅的侵害,同時確保符合相關法規和標準。這對於受嚴格資料保護法律約束的行業(例如金融、醫療保健和零售業)尤其重要。透過利用 MSP 的專業知識,企業可以維持高安全標準、降低風險,並避免因資料外洩和合違規而可能面臨的法律和經濟處罰。根據產業報告顯示,2023 年共發生 2,365 起網路攻擊,影響人數達 343,338,964 人。 2023 年的資料外洩數量比 2021 年成長了 72%,創歷史新高。每次資料外洩造成的平均損失高達 445 萬美元。電子郵件是惡意軟體感染最常見的途徑,2023年約有35%的惡意軟體透過電子郵件傳播。 94%的組織報告了電子郵件安全事件。 2022年,商業電子郵件詐騙(BEC)造成的損失高達27億美元。預計2022年至2032年間,資訊安全相關就業人數將成長32%。這將對託管服務市場統計數據產生重大影響。
雲端運算技術的普及
向雲端運算的轉型是成長要素。企業正轉向基於雲端的解決方案,以獲得成本效益、增強協作和改善存取等優勢,但有效管理這些環境通常需要專家協助。託管服務供應商提供全面的雲端管理解決方案,以確保最佳效能、安全性和成本效益。例如,2024 年 5 月,領先的端到端混合多重雲端和人工智慧解決方案主要企業Rackspace Technology 宣布與 Young Hollywood 合作,共同打造一個多階段的 Google Cloud 解決方案,以變革影片內容管理。此次合作利用 Google Cloud Video Intelligence 應用程式介面 (API) 成功建置了必要的基礎架構、第三方元元資料、影片資產和處理後的影片。這項全新的雲端基礎設施為這家開創性的娛樂網路帶來了 10 倍的影片處理速度提升和更佳的數據訪問,同時也帶來了新的盈利和分發機會。
The global managed services market size reached USD 326.6 Billion in 2025. Looking forward, IMARC Group expects the market to reach USD 593.7 Billion by 2034, exhibiting a growth rate (CAGR) of 6.66% during 2026-2034. The increasing demand for IT outsourcing solutions, the growing complexities in IT infrastructure management, and the rising need for cost-effective and scalable business solutions are some of the major factors propelling the growth of the market.
Increasing Complexity of IT Infrastructure
The escalating complexity of IT systems, with hybrid cloud environments, extensive data networks, and advanced cybersecurity demands, is a significant driver for the managed services market. Businesses are finding it increasingly challenging to manage and maintain their IT infrastructure due to rapid technological advancements, diverse software applications, and the integration of various platforms. Managed service providers (MSPs) offer specialized expertise, resources, and advanced tools to efficiently manage this complexity, ensuring optimal system performance, reliability, and security. For instance, in April 2023, Cognizant launched a multi-hybrid cloud and edge management platform designed to transition to modern cloud-native architectures and streamline their cloud management operations. Cognizant Skygreed applies an industry focus on approach through a curated library of solution accelerators, enabling enterprises to realize greater business value quickly and efficiently while driving simplification, sustainability, and cost-effectiveness. This is expected to boost the managed services market forecast over the coming years.
Increasing Cybersecurity Challenges
In an era of ever-evolving cyber threats, ensuring robust cybersecurity has become paramount for businesses of all sizes. Managed services providers offer specialized security solutions, including 24/7 monitoring, threat detection, incident response, and compliance management. They help businesses protect their critical data and IT assets from a wide array of cyber threats while ensuring compliance with relevant regulations and standards. This is particularly crucial for industries subject to stringent data protection laws, such as finance, healthcare, and retail. By leveraging the expertise of MSPs, companies can maintain high-security standards, mitigate risks, and avoid potential legal and financial penalties associated with data breaches or non-compliance. According to industry reports, there were 2365 cyber-attacks in 2023 with 343,338,964 victims. 2023 saw a 72% increase in data breaches since 2021, which held the previous record. A data breach costs $4.45 million on average. e-mail is the most common vector for malware, with around 35% of malware delivered via e-mail in 2023. 94% of organizations have reported e-mail security incidents. Business e-mail compromises accounted for $2.7 billion in losses in 2022. Information security jobs are projected to grow by 32% between 2022 and 2032. This is influencing the managed services market statistics significantly.
Widespread Adoption of Cloud Technologies
The rising shift toward cloud computing is acting as a major growth-inducing factor in the market. As businesses migrate to cloud-based solutions to benefit from cost efficiency, enhanced collaboration, and improved accessibility, they often require expert assistance to manage these environments effectively. Managed services providers offer comprehensive cloud management solutions, ensuring optimal performance, security, and cost-effectiveness. For instance, in May 2024, Rackspace Technology, the leading end-to-end, hybrid multi-cloud, and AI solutions company announced working with young Hollywood on a multi-stage Google Cloud solution to transform video content management. The collaboration successfully created the necessary infrastructure, third-party metadata, video assets, and processed videos using the Google Cloud Video Intelligence Application Programming Interface (API). The new cloud infrastructure provides the pioneering entertainment network with 10 times faster video processing and improved data accessibility while enabling new monetization and distribution opportunities.
Managed infrastructure accounts for the majority of the market share
Managed infrastructure services encompass the outsourcing of IT infrastructure components such as servers, storage, and networking equipment to third-party providers. This segment is the largest within the managed services market, driven by the increasing complexity of IT environments and the need for businesses to optimize infrastructure management while reducing costs. Managed infrastructure services offer benefits such as improved reliability, scalability, and performance, enabling organizations to focus on core business activities while leveraging the expertise of service providers to maintain and support their IT infrastructure.
On-premises holds the largest share of the industry
The on-premises segment in the managed services market refers to services and solutions that are deployed and maintained within the physical infrastructure of the client's premises. This segment typically includes services such as hardware procurement, installation, configuration, and ongoing maintenance provided by managed service providers. Despite the growing popularity of cloud-based solutions, the on-premises segment remains significant, particularly for organizations with stringent security and compliance requirements, as well as those operating in highly regulated industries such as healthcare, finance, and government. These organizations prefer to retain full control over their IT infrastructure and data, opting for on-premises solutions to ensure data sovereignty and mitigate concerns related to data privacy and security breaches.
Large enterprises represents the leading market segment
Large enterprises represent the largest segment in the managed services market, characterized by extensive IT infrastructure, complex operations, and significant budget allocations for IT services. These organizations often require a wide range of managed services to support their diverse business needs, including network management, cybersecurity, data analytics, and cloud computing. Key factors driving the adoption of managed services among large enterprises include the need for scalability, agility, and cost optimization, as well as the desire to offload routine IT tasks and focus on core business objectives.
IT and telecommunication exhibit a clear dominance in the market
The IT and Telecommunication segment is the largest in the managed services market, driven by the constant need for reliable IT infrastructure and communication networks. Managed service providers in this segment offer a wide range of services, including network management, data center services, cloud computing, cybersecurity, and communication solutions. With rapid technological advancements and increasing complexity in IT environments, businesses in the IT and telecommunications sector rely heavily on managed services to enhance operational efficiency, reduce downtime, and ensure data security.
North America leads the market, accounting for the largest managed services market share
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America represents the largest regional market for managed services.
The robust technological infrastructure, high levels of IT spending, and strong presence of key market players are driving the growth of the market in the North American region. The region is characterized by a mature landscape, with a wide range of industries such as healthcare, IT, manufacturing, and finance, relying heavily on managed services to streamline operations and enhance efficiency. Cloud computing adoption is particularly high in North America, further fueling the demand for managed services. According to the International Trade Administration, One-third of the $5 trillion global information technology (IT) market is in the United States, making it the largest tech market in the world. The industry accounts for $1.9 trillion of U.S. value-added GDP (more than 10 percent of the national economy) and 12.1 million jobs. According to CompTIA, there are more than 557,000 software and IT services companies in the United States (approximately 13,400 tech startups were established in 2019 alone).
The competitive landscape of the managed services market is highly competitive with major players such as Accenture, and IBM. These companies provide a broad range of services including IT infrastructure management, cloud solutions, and security services. Emerging players focus on niche markets and specialized services, driving differentiations and innovations. For instance, in May 2022, IBM announced that it had signed a strategic collaboration agreement (SCA) with Amazon Web Services, Inc. (AWS), with plans to offer a broad array of its software catalog as Software-as-a-Service (SaaS) in AWS.