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1679719

BPM軟體市場報告：至2031年的趨勢、預測與競爭分析

BPM Software Market Report: Trends, Forecast and Competitive Analysis to 2031

出版日期: 2025年03月13日 | 出版商:

Lucintel | 英文 150 Pages | 商品交期: 3個工作天內

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簡介目錄

全球 BPM 軟體市場前景光明，中小企業和大型企業市場都存在機會。預計全球 BPM 軟體市場在2025年至2031年期間的年複合成長率為 13.0%。該市場的主要促進因素是嚴格的法規、日益成長的流程自動化需求以及與現有系統和資料來源無縫整合的需求不斷成長。

根據 Lucintel 的預測，基於類型，內部部署預計在預測期內將實現高速成長。
根據應用，中小型企業（SME）預計將實現高成長。
根據地區，預計亞太地區將在預測期內實現最高成長。

BPM軟體市場的策略性成長機會

策略成長機會因應用而異。識別並利用這樣的機會將推動市場擴張並支持公司追求流程最佳化和營運績效。

數位轉型：越來越多的企業經歷數位轉型，BPM 工具在增強流程、提高效率和與其他數位技術整合方面發揮關鍵作用。 BPM 解決方案使組織能夠朝向更數位化和自動化的環境邁進。
醫療保健/生命科學：醫療保健和生命科學產業是採用 BPM 軟體的良好領域。 BPM 工具透過最佳化流程和資料管理來協助管理複雜的工作流程、確保合規性並改善患者照護。
金融服務：BPM 軟體為金融服務業提供自動化功能、風險管理和法規遵循。在受到嚴格監管的金融業中，BPM 解決方案可實現更順暢的財務業務、更高的準確性和即時決策。
製造和供應鏈：BPM 軟體透過最佳化製造流程、管理庫存和提供供應鏈視覺性，為製造和供應鏈管理提供了巨大的成長機會。此功能支援精益製造和高效的供應鏈管理。
客戶經驗管理：BPM 軟體透過自動化客戶服務流程、追蹤客戶互動以及提供客戶行為洞察來增強客戶經驗管理。先進的BPM 解決方案可協助企業提供更好的服務並建立更牢固的客戶關係。

BPM 軟體市場的策略性成長機會包括數位轉型、醫療保健、金融服務、製造業和客戶經驗管理。識別並利用這些機會可以幫助推動市場擴張、提高流程效率並推動業務成長。

BPM軟體市場促進因素與挑戰

技術進步、流程最佳化需求以及數位解決方案的需求是推動 BPM 軟體市場成長的因素。然而，實施成本高、整合困難以及不斷變化的監管要求等挑戰影響著市場動態。透過分析這些市場促進因素和挑戰，可以明確BPM軟體市場的成長軌跡和未來方向。

BPM軟體市場促進因素

技術進步：人工智慧、雲端運算和流程自動化等創新是 BPM 軟體成長的主要驅動力。這些進步使 BPM 解決方案能夠提供更有效率、準確和簡化的流程管理功能。
流程最佳化需求：企業擴大尋求能夠最佳化流程、最大限度減少浪費並提高營運績效的解決方案。對簡化工作流程和提高生產力的需求推動 BPM 軟體的採用。
數位轉型計畫：數位轉型的持續推動是 BPM 軟體採用的關鍵促進因素。組織將 BPM 解決方案與其他數位技術結合，以實現自動化、提高業務敏捷性並最佳化整體效能。
法規遵循：許多行業都面臨嚴格的法規，對 BPM 軟體的需求很高，以確保法規遵循。 BPM 解決方案可協助組織管理法規遵循、監控法規變更並滿足法律要求。
更重視客戶經驗：改善客戶經驗是採用 BPM 的關鍵促進因素。 BPM 解決方案自動化客戶服務流程、追蹤客戶互動並確保卓越的服務水準，最終提高客戶滿意度。

BPM軟體市場的挑戰

實施成本高：實施和維護 BPM 軟體成本高昂，尤其是較小的組織。高昂的軟體、硬體和培訓成本降低了 BPM 解決方案的可採用性和可存取性。
整合挑戰：將 BPM 軟體與現有系統和應用程式整合很困難。不相容、資料同步問題以及需要客製化等問題可能會阻礙順利整合。
使用者採用和複雜性：BPM 軟體通常很複雜，相關的學習曲線可能會對使用者採用構成挑戰。為了充分利用 BPM 解決方案的功能，組織必須投資於培訓和支援。

技術進步、流程最佳化需求、數位轉型、法規遵循以及對客戶經驗的關注推動 BPM 軟體市場的發展。高實施成本、整合問題和複雜性等挑戰持續影響市場動態。解決這些促進因素和挑戰對於 BPM 解決方案的持續成長非常重要。

成長機會分析
- 全球 BPM 軟體市場成長機會（依類型）
- 全球 BPM 軟體市場成長機會（依應用）
- 全球 BPM 軟體市場成長機會（依地區）
全球 BPM 軟體市場的新趨勢
戰略分析
- 新產品開發
- 全球BPM軟體市場容量不斷擴大
- 全球 BPM 軟體市場的合併、收購和合資企業
- 認證和許可

第7章主要企業簡介

CWA
erwin
Goodwinds
Deltek Costpoint
Zoho
Appfluence
ProcessGene

簡介目錄

The future of the global BPM software market looks promising with opportunities in the small & medium enterprise (SMEs) and large enterprise markets. The global BPM software market is expected to grow with a CAGR of 13.0% from 2025 to 2031. The major drivers of this market are stringent regulations, the increasing need for process automation, and the rising demand for seamless integration with existing systems and data sources.

Lucintel forecasts that, within the type category, on-premise is expected to witness higher growth over the forecast period.
Within this application category, small & medium enterprise (SMEs) is expected to witness higher growth.
In terms of region, APAC is expected to witness the highest growth over the forecast period.

Gain valuable insights for your business decisions with our comprehensive 150+ page report.

Emerging Trends in the BPM Software Market

Emerging trends within the BPM software market are driving innovation that bolsters process efficiency, integrates new technologies, and supports digital transformation. These trends are shaping the way businesses handle operations and address ever-changing market demands.

Artificial Intelligence and Machine Learning: Modern BPM solutions increasingly incorporate advanced AI and ML technologies that automate repetitive tasks, enhance decision-making capabilities, and provide predictive analytics. AI-powered BPM solutions can analyze patterns, forecast trends, and optimize processes for better efficiency and accuracy.
Cloud-based BPM Solution: The market is gradually shifting toward cloud-based BPM solutions. Cloud platforms offer scalability, flexibility, and accessibility from anywhere in the world, enabling businesses to manage processes more effectively while reducing the need for on-premises infrastructure.
Robotic Process Automation: RPA is being integrated into BPM software to automate routine tasks and processes. Software robots free up valuable human resources by performing day-to-day operations flawlessly, thereby increasing efficiency and reducing errors.
Process Mining and Analytics: Many modern BPM suites employ process mining combined with advanced analytics. These tools provide insights into process performance and bottleneck detection, enabling continuous process improvement. As a result, data-driven decisions in process management are becoming increasingly important.
Improved User Experience Design: A major focus is now placed on enhancing the user experience within BPM software. Recent BPM solutions feature intuitive interfaces, customizable dashboards, and user-friendly functionalities, ensuring that interaction with the software remains simple and hassle-free.

The integration of AI, cloud solutions, RPA, process mining, and enhanced UX design are among the key emerging trends in the BPM software market. Each trend has transformed how businesses manage and optimize their processes, fostering innovation and efficiency, and supporting digital transformation efforts.

Recent Developments in the BPM Software Market

Recent advancements in BPM software reflect significant improvements in both technology and functionality, providing businesses with wider capabilities for managing and optimizing processes. These developments address the growing need for efficiency, automation, and integration within business operations.

AI-driven Process Automation: Advanced automation features integrated into workflow management software are powered by AI. For instance, AI-driven BPM tools enable the automation of complex workflows, predict outcomes, and provide actionable insights for improved efficiency and decision-making.
Cloud Enhancement: Recent BPM software advancements have extended cloud capabilities, offering greater scalability, security, and accessibility. Cloud-based BPM solutions allow businesses to manage processes remotely and integrate seamlessly with other cloud services.
Advanced Process Analytics: BPM software now features advanced analytics, offering deeper insights into process performance. Enhanced analytics allow businesses to track key performance indicators, identify inefficiencies, and make data-driven decisions to optimize processes.
IoT Integration: BPM software is increasingly integrating with Internet of Things (IoT) devices. This integration enables real-time process monitoring, data collection from connected devices, and the automation of processes based on IoT insights.
Improved Mobile Access: Mobile access to BPM software is improving with more responsive and feature-rich mobile applications. These developments enable process management, request approvals, and data access on mobile devices, making operations more flexible and productive.

Cloud capability innovations, advanced analytics, IoT integration, and enhanced mobile access, alongside AI-driven automation, are transforming BPM software, making it more accessible and valuable for businesses aiming to optimize processes and support digital transformation.

Strategic Growth Opportunities for BPM Software Market

Strategic growth opportunities vary across different applications. Identifying and capitalizing on these opportunities will drive market expansion and support businesses in their pursuit of process optimization and operational excellence.

Digital Transformation: Companies are increasingly undergoing digital transformation, with BPM tools playing a key role in reinforcing processes, enhancing efficiency, and integrating with other digital technologies. BPM solutions enable organizations to move toward more digital and automated environments.
Healthcare and Life Sciences: The healthcare and life sciences industries are fertile ground for implementing BPM software. BPM tools help manage complex workflows, ensure compliance, and improve patient care by optimizing processes and data management.
Financial Services: BPM software provides the financial services sector with automation capabilities, risk management, and regulatory compliance. In the highly regulated financial industry, BPM solutions enable smooth financial operations, greater accuracy, and real-time decision-making.
Manufacturing and Supply Chain: BPM software offers significant growth opportunities in manufacturing and supply chain management by optimizing manufacturing processes, managing inventory, and providing visibility into supply chains. This functionality supports lean manufacturing and efficient supply chain management.
Customer Experience Management: BPM software enhances customer experience management by automating customer service processes, tracking customer interactions, and providing insights into customer behavior. Advanced BPM solutions help businesses deliver better service and build stronger customer relationships.

The strategic growth opportunities in the BPM software market include digital transformation, healthcare, financial services, manufacturing, and customer experience management. Identifying and capitalizing on these opportunities can drive market expansion, improve process efficiency, and foster business growth.

BPM Software Market Driver and Challenges

Technological advancements, the need for process optimization, and the demand for digital solutions are the primary drivers of growth in the BPM software market. However, challenges such as high implementation costs, integration difficulties, and evolving regulatory requirements impact market dynamics. Analyzing these drivers and challenges helps clarify the growth trajectory of the BPM software market and its future direction.

Drivers of the BPM Software Market:

Technological Advancements: Innovations such as AI, cloud computing, and process automation are major drivers for BPM software growth. These advancements enable BPM solutions to provide more efficient, accurate, and streamlined process management capabilities.
Demand for Process Optimization: Enterprises are increasingly seeking solutions to optimize processes with minimal waste and enhanced operational performance. These demands for streamlined workflows and improved productivity are driving the adoption of BPM software.
Digital Transformation Initiatives: The ongoing push for digital transformation is a key driver of BPM software adoption. Organizations are integrating BPM solutions with other digital technologies to enable automation, improve business agility, and optimize overall performance.
Regulatory Compliance: Many industries face strict regulations, and BPM software is in high demand to ensure regulatory compliance. BPM solutions help organizations manage compliance with regulations, monitor regulatory changes, and meet legal requirements.
Increased Focus on Customer Experience: Improving customer experience is a major driver for BPM adoption. BPM solutions automate customer service processes, track customer interactions, and ensure superior service levels, ultimately enhancing customer satisfaction.

Challenges in the BPM Software Market:

High Implementation Costs: The implementation and maintenance of BPM software can be costly, particularly for small organizations. High software, hardware, and training costs reduce the affordability and accessibility of BPM solutions.
Integration Challenges: Integrating BPM software with existing systems and applications can be difficult. Issues such as incompatibility, data synchronization problems, and the need for customization can hinder smooth integration.
User Adoption and Complexity: BPM software is often complex, and the associated learning curve can pose challenges for user adoption. To fully leverage the functionality of BPM solutions, organizations must invest in training and support.

Technological advancements, the need for process optimization, digital transformation, regulatory compliance, and customer experience focus are driving the BPM software market. Challenges such as high implementation costs, integration issues, and complexity continue to impact market dynamics. Addressing these drivers and challenges will be essential for the sustained growth of BPM solutions.

List of BPM Software Companies

Companies in the market compete on the basis of product quality offered. Major players in this market focus on expanding their manufacturing facilities, R&D investments, infrastructural development, and leverage integration opportunities across the value chain. Through these strategies BPM software companies cater increasing demand, ensure competitive effectiveness, develop innovative products & technologies, reduce production costs, and expand their customer base. Some of the BPM software companies profiled in this report include-

CWA
erwin
Goodwinds
Deltek Costpoint
Zoho
Appfluence
ProcessGene

BPM Software by Segment

The study includes a forecast for the global BPM software market by type, application, and region.

BPM Software Market by Type [Analysis by Value from 2019 to 2031]:

On-Premises
Cloud-Based

BPM Software Market by Application [Analysis by Value from 2019 to 2031]:

Small & Medium Enterprises (SMEs)
Large Enterprises

BPM Software Market by Region [Analysis by Value from 2019 to 2031]:

North America
Europe
Asia Pacific
The Rest of the World

Country Wise Outlook for the BPM Software Market

Business process management software solutions are transforming organizations' ability to improve operations while reducing costs. Technological advancements, evolving industry demands, and expanding geographies are reflected in recent trends in the BPM software market. These trends address the increasing demand for integrated solutions aimed at operational improvement and enhanced customer experience, all in support of digital transformation.

USA: In the US, the focus is on incorporating AI and ML into BPM software for process automation and faster decision-making. Leading companies like Appian and Pega Systems are offering AI-driven BPM solutions with improved analytics and predictive capabilities. Additionally, cloud-based BPM solutions are gaining traction for their scalability and flexibility in enterprise operations.
China: The BPM software market in China is growing rapidly, driven by increased digitalization and government support for smart technologies. Companies like Huawei and Alibaba are leading the way, offering BPM solutions that integrate IoT and big data analytics. As BPM systems become more intelligent, they will support complex business processes and handle large volumes of data.
Germany: Germany is focusing on enhancing BPM software functionalities to support Industry 4.0 technologies. Companies like Software AG are developing BPM tools that enhance automation, data visibility, and process optimization, particularly in manufacturing and logistics. There is also growing interest in BPM solutions that comply with stringent European data protection regulations.
India: The BPM software market in India is on the rise. Organizations are increasingly adopting digital transformation strategies, creating significant growth opportunities. Local companies like Zhou and Kofax are offering affordable and scalable BPM solutions tailored to the Indian market, particularly in the finance and healthcare sectors.
Japan: In Japan, the BPM software market is driven by the need for precision, integrated robotics, and AI. Major players like Fujitsu and NEC are expanding their BPM offerings to improve operational efficiency and meet the demands of a digitally driven business environment. There is also a strong interest in BPM systems that address legacy issues and support complex regulatory requirements.

Features of the Global BPM Software Market

Market Size Estimates: BPM software market size estimation in terms of value ($B).

Trend and Forecast Analysis: Market trends (2019 to 2024) and forecast (2025 to 2031) by various segments and regions.

Segmentation Analysis: BPM software market size by type, application, and region in terms of value ($B).

Regional Analysis: BPM software market breakdown by North America, Europe, Asia Pacific, and Rest of the World.

Growth Opportunities: Analysis of growth opportunities in different type, application, and regions for the BPM software market.

Strategic Analysis: This includes M&A, new product development, and competitive landscape of the BPM software market.

Analysis of competitive intensity of the industry based on Porter's Five Forces model.

If you are looking to expand your business in this market or adjacent markets, then contact us. We have done hundreds of strategic consulting projects in market entry, opportunity screening, due diligence, supply chain analysis, M & A, and more.

This report answers following 11 key questions:

Q.1. What are some of the most promising, high-growth opportunities for the BPM software market by type (on-premises and cloud-based), application (small & medium enterprises (smes) and large enterprises), and region (North America, Europe, Asia Pacific, and the Rest of the World)?
Q.2. Which segments will grow at a faster pace and why?
Q.3. Which region will grow at a faster pace and why?
Q.4. What are the key factors affecting market dynamics? What are the key challenges and business risks in this market?
Q.5. What are the business risks and competitive threats in this market?
Q.6. What are the emerging trends in this market and the reasons behind them?
Q.7. What are some of the changing demands of customers in the market?
Q.8. What are the new developments in the market? Which companies are leading these developments?
Q.9. Who are the major players in this market? What strategic initiatives are key players pursuing for business growth?
Q.10. What are some of the competing products in this market and how big of a threat do they pose for loss of market share by material or product substitution?
Q.11. What M&A activity has occurred in the last 5 years and what has its impact been on the industry?

1. Executive Summary

2. Global BPM Software Market : Market Dynamics

2.1: Introduction, Background, and Classifications
2.2: Supply Chain
2.3: Industry Drivers and Challenges

3. Market Trends and Forecast Analysis from 2019 to 2031

3.1. Macroeconomic Trends (2019-2024) and Forecast (2025-2031)
3.2. Global BPM Software Market Trends (2019-2024) and Forecast (2025-2031)
3.3: Global BPM Software Market by Type
- 3.3.1: On-Premises
- 3.3.2: Cloud-Based
3.4: Global BPM Software Market by Application
- 3.4.1: Small & Medium Enterprises (SMEs)
- 3.4.2: Large Enterprises

4. Market Trends and Forecast Analysis by Region from 2019 to 2031

4.1: Global BPM Software Market by Region
4.2: North American BPM Software Market
- 4.2.1: North American Market by Type: On-Premises and Cloud-Based
- 4.2.2: North American Market by Application: Small & Medium Enterprises (SMEs) and Large Enterprises
4.3: European BPM Software Market
- 4.3.1: European Market by Type: On-Premises and Cloud-Based
- 4.3.2: European Market by Application: Small & Medium Enterprises (SMEs) and Large Enterprises
4.4: APAC BPM Software Market
- 4.4.1: APAC Market by Type: On-Premises and Cloud-Based
- 4.4.2: APAC Market by Application: Small & Medium Enterprises (SMEs) and Large Enterprises
4.5: ROW BPM Software Market
- 4.5.1: ROW Market by Type: On-Premises and Cloud-Based
- 4.5.2: ROW Market by Application: Small & Medium Enterprises (SMEs) and Large Enterprises

5. Competitor Analysis

5.1: Product Portfolio Analysis
5.2: Operational Integration
5.3: Porter's Five Forces Analysis

6. Growth Opportunities and Strategic Analysis

6.1: Growth Opportunity Analysis
- 6.1.1: Growth Opportunities for the Global BPM Software Market by Type
- 6.1.2: Growth Opportunities for the Global BPM Software Market by Application
- 6.1.3: Growth Opportunities for the Global BPM Software Market by Region
6.2: Emerging Trends in the Global BPM Software Market
6.3: Strategic Analysis
- 6.3.1: New Product Development
- 6.3.2: Capacity Expansion of the Global BPM Software Market
- 6.3.3: Mergers, Acquisitions, and Joint Ventures in the Global BPM Software Market
- 6.3.4: Certification and Licensing