防機器人撥號及品牌呼叫市場:2025年~2030年
市場調查報告書
商品編碼
1745093

防機器人撥號及品牌呼叫市場:2025年~2030年

Robocall Mitigation & Branded Calling Market: 2025-2030

出版日期: | 出版商: Juniper Research Ltd | 英文 | 商品交期: 最快1-2個工作天內

價格
簡介目錄

自動撥號詐騙:2025 年全球消費者損失將超過 800 億美元,但預計 2026 年將下降

主要統計
2025年的語音自動電話詐欺造成的受害總額: 800億美元
由於2030年的品牌呼叫的總收益: 23億美元
品牌呼叫市場成長率: 1,720%
預測期間: 2025-2030年

本研究資料包對快速發展的反自動呼叫和品牌呼叫市場進行了詳細分析。包括行動營運商、監管機構以及自動撥號保護和品牌呼叫供應商在內的利害關係人可以了解未來的成長、關鍵趨勢和競爭格局。我們也分析了不斷變化的監管環境和新興框架。

研究套件包含多個可單獨購買的選項,例如存取自動撥號保護和品牌呼叫的採用情況和未來成長情況的數據,以及重點介紹最新市場機會的深入研究。此外,該套件還包含對自動撥號保護和品牌呼叫領域 19 家市場領導者的廣泛分析。

總而言之,這是了解這個快速發展的市場的關鍵工具,自動撥號保護供應商和行動營運商可以用它來規劃未來策略。其無與倫比的全面性使該研究套件成為預測這樣一個充滿不確定性且快速增長的市場未來的寶貴資源。

主要特點

  • 市場動態:洞察反自動撥號和品牌呼叫市場課題所帶來的關鍵趨勢及其對市場的影響。本研究涵蓋了不法分子利用人工智慧進行非法自動撥號所帶來的課題,尤其是利用人工智慧產生的語音進行非法呼叫,以及非法自動撥號在OTT平台和Wangiri 2.0上造成的破壞。本研究評估了政府針對非法自動撥號的干預措施、北美聯邦通訊委員會等監管機構實施的監管措施,以及品牌呼叫等其他自動撥號緩解措施。研究也包含61個主要國家/地區當前發展和未來成長的區域市場成長分析。
  • 關鍵要點和策略建議本文詳細分析了反自動撥號和品牌呼叫市場的關鍵發展機會和發現,並為利害關係人提供了策略建議。
  • 產業基準預測:提供合法呼叫、非法自動撥號流量和品牌認證 API 通話的五年市場成長預測資料庫。
  • Juniper Research 競爭排行榜:Juniper Research 的競爭排行榜評估了 19 家領先的自動撥號保護和品牌認證呼叫供應商的能力,並根據市場表現、收入和未來業務前景等標準對其進行評分。

樣品view

市場資料·預測報告


樣品

市場趨勢·策略報告


市場資料&預測報告

本調查套件中包含以下指標:

  • 自動撥號總數
  • 詐欺性自動撥號總數
  • 成功自動撥號總數
  • 自動撥號詐欺損失總額
  • 品牌呼叫身分驗證 API 呼叫總數
  • 品牌呼叫身分驗證 API 呼叫產生的平台總

Juniper Research 互動式預測 (Excel) 包含以下功能:

  • 統計分析:使用者可以搜尋資料期間所有地區和國家顯示的特定指標。圖表可以輕鬆修改並匯出到剪貼簿。
  • 國家/地區資料工具:此工具可讓您查看預測期間內所有地區和國家的指標。搜尋欄可讓您優化顯示的指標。
  • 國家比較工具:您可以選擇特定的國家進行比較。圖表也可以匯出。
  • 假設分析:透過五個互動式場景比較預測假設。

目錄

市場趨勢·策略

第1章 重要點·策略性建議

  • 重要點·策略性建議

第2章 防機器人撥號:未來市場展望

  • 自動撥號電話應對措施:簡介
  • 人工智慧與機器學習的進步
    • 人工智慧在詐欺中的應用
    • 人工智慧在自動撥號電話應對措施中的應用
  • 政府和監管機構的干預
  • 向 VoIP 網路過渡
  • 訊號級自動撥號電話應對措施
  • 全通路攻擊
  • 成功的自動撥號電話應對措施
  • 增強網路安全的要求
  • 利害關係人教育與認知
  • 向 5G 網路過渡

第3章 品牌呼叫:未來市場展望

  • 品牌呼叫:簡介
  • 品牌呼叫的限制
    • BCID
  • 語音通路價值
  • 行動用戶認知與教育
    • 營運商提升語音通路價值的策略

第4章 各國準備指數

  • 各國準備指數:簡介
  • 焦點市場
  • 成長市場
  • 飽和市場
  • 新興國家市場

競爭排行榜

第1章 競爭排行榜

第2章 業者簡介

  • 自動撥號保護與品牌呼叫市場:供應商概況
    • BICS (Proximus Global)
    • First Orion
    • Hiya
    • iconectiv
    • LANCK Telecom
    • Metaswitch
    • Mobileum
    • Neural Technologies
    • Numeracle
    • NUSO
    • Ribbon Communications
    • SecurityGen
    • Sinch
    • Subex
    • TNS
    • TransNexus
    • TransUnion
    • Twilio
    • XConnect
  • 調查手法
  • 限制與解釋
  • 相關調查

資料·預測

第1章 市場預測·重要點

第2章 防機器人撥號及品牌呼叫的預測

  • 自動撥號電話:預測方法
  • 行動用戶接到的自動撥號電話總數
  • 行動用戶接到的詐騙自動撥號電話總數
  • 成功自動撥號電話總數
  • 自動撥號電話造成的詐欺損失總額

第3章 品牌呼叫的預測

  • 預測方法與假設
  • 品牌呼叫認證呼叫總數
  • 品牌呼叫認證呼叫帶來的平台總收入
簡介目錄

'Robocalling Fraud: Global Consumer Losses to Exceed $80bn in 2025, But Will Start Declining in 2026'

KEY STATISTICS
Total losses to robocalling fraud in 2025:$80bn
Total branded calling revenue in 2030:$2.3bn
Branded calling market growth:1,720%
Forecast period:2025-2030

Overview

Our "Robocall Mitigation & Branded Calling" research suite provides a detailed analysis of this rapidly evolving market. It enables stakeholders, from mobile operators, regulators, robocall mitigation and branded calling vendors, to understand future growth, key trends, and the competitive environment. The suite also analyses changing regulatory environments and emerging frameworks.

The research suite includes several options that can be purchased separately, including access to data mapping the adoption and future growth of robocall mitigation and branded calling, and a thorough study uncovering the latest market opportunities. Additionally, it includes a document containing an extensive analysis of the 19 market leaders in the robocall mitigation and branded calling space. The coverage can also be purchased as a Full Research Suite, containing all these elements and a substantial discount.

Collectively, they provide a critical tool for understanding this rapidly evolving market; allowing robocall mitigation vendors and mobile operators to shape their future strategy. Its unparalleled coverage makes this research suite an incredibly useful resource for projecting the future of such an uncertain and fast-growing market.

All report content is delivered in the English language.

Key Features

  • Market Dynamics: Insights into key trends and market impacts resulting from challenges within the robocall mitigation and branded calling market. This research addresses challenges posed by bad actors utilising AI within illegal robocalling; specifically using AI-generated voices for illegal calls, and disruption caused by unlawful robocalls on over-the-top platforms and Wangiri 2.0. The research then assesses government interventions in illegal robocalls and regulations imposed by regulators, such as the Federal Communications Commission in North America, alongside alternative robocall mitigation efforts, such as branded calling. This robocall mitigation and branded calling research also includes a regional market growth analysis on the current development and future growth of robocall mitigation and branded calling across 61 key countries.
  • Key Takeaways & Strategic Recommendations: In-depth analysis of key development opportunities and findings within the robocall mitigation and branded calling market, accompanied by strategic recommendations for stakeholders.
  • Benchmark Industry Forecasts: 5-year forecast databases are provided for the market growth in legitimate calls, illegal robocall traffic, and branded authentication API calls.
  • Juniper Research Competitor Leaderboard: Key player capability and capacity assessment for 19 leading robocall mitigation and branded calling vendors via the Juniper Research Competitor Leaderboard; scoring these vendors on criteria such as market performance, revenue and future business prospects.

SAMPLE VIEW

Market Data & Forecasts Report


The numbers tell you what's happening, but our written report details why, alongside the methodologies.

SAMPLE VIEW

Market Trends & Strategies Report


A comprehensive analysis of the current market landscape, alongside strategic recommendations.

Market Data & Forecasts Report

The market-leading research suite for the "Robocall Mitigation & Branded Calling" market includes access to comprehensive 5-year forecast datasets of 14 tables and over 6,380 datapoints.

Metrics in the research suite include:

  • Total Number of Robocalls
  • Total Number of Fraudulent Robocalls
  • Total Number of Successful Robocalls
  • Total Fraudulent Losses to Robocalling
  • Total Number of Branded Calling Authentication API Calls
  • Total Platform Revenue from Branded Calling Authentication API Calls

Juniper Research Interactive Forecast Excel contains the following functionality:

  • Statistics Analysis: Users can search for specific metrics displayed for all regions and countries across the data period. Graphs are easily modified and can be exported to the clipboard.
  • Country Data Tool: This tool lets users look at metrics for all regions and countries in the forecast period. Users can refine the metrics displayed via a search bar.
  • Country Comparison Tool: Users can select and compare specific countries. This tool also allows users to export graphs.
  • What-if Analysis: Here, users can compare forecast metrics against their assumptions, via 5 interactive scenarios.

Market Trends & Strategies Report

This report examines the "Robocall Mitigation & Branded Calling" market landscape in detail; assessing market trends and factors shaping the evolution of this rapidly changing market. The report delivers a comprehensive analysis of the strategic opportunities for robocall mitigation and branded calling providers; addressing key verticals and developing challenges, and how stakeholders must navigate these. It also includes evaluation of key country-level opportunities for growth in the robocall mitigation and branded calling market.

Competitor Leaderboard Report

The Competitor Leaderboard report provides a detailed evaluation and market positioning for 19 leading Robocall Mitigation & Branded Calling vendors. The vendors are positioned as established leaders, leading challengers, or disruptors and challengers based on capacity and capability assessments:

  • First Orion
  • Hiya
  • iconectiv
  • LANCK Telecom
  • Metaswitch
  • Mobileum
  • Neural Technologies
  • Numeracle
  • NUSO
  • Proximus Global (BICS)
  • Ribbon Communications
  • SecurityGen
  • Sinch
  • Subex
  • TNS
  • TransNexus
  • TransUnion
  • Twilio
  • XConnect

This document is centred around the Juniper Research Competitor Leaderboard; a vendor positioning tool backed by a robust methodology that provides an at-a-glance view of a market's competitive landscape.

Table of Contents

Market Trends & Strategies

1. Key Takeaways & Strategic Recommendations

  • 1.1. Key Takeaways and Strategic Recommendations
  • 1.2. Key Takeaways
  • 1.3. Strategic Recommendations

2. Robocall Mitigation: Future Market Outlook

  • 2.1. Introduction to Robocall Mitigation
    • Table 2.1: Current Robocall Mitigation Solutions
    • Figure 2.2: Total Fraudulent Losses to Robocalling ($82.5 billion), Split by 8 Key Regions, 2025
  • 2.2. Advancements in AI and ML
    • 2.2.1. AI in Fraudulent Activity
      • Figure 2.3: Average Loss to Fraudulent Robocalling per Mobile Subscriber ($), Split by 8 Key Regions, 2025-2030
    • 2.2.2. AI in Robocall Mitigation
  • 2.3. Government and Regulatory Intervention
  • 2.4. Shift to VoIP Networks
  • 2.5. Robocall Mitigation at the Signalling Level
  • 2.6. Omnichannel Attacks
  • 2.7. Success in Robocall Mitigation
    • Figure 2.4: Total Fraudulent Losses to Robocalling ($m), Split by 8 Key Regions, 2025-2030
  • 2.8. Requirement for Enhanced Network Security
  • 2.9. Stakeholder Education and Awareness
  • 2.10. Shift to 5G Networks

3. Branded Calling: Future Market Outlook

  • 3.1. Introduction to Branded Calling
    • Figure 3.1: Total Number of Branded Calling Authentication Calls, Split by 8 Key Regions, 2025
  • 3.2. Branded Calling Limitations
    • 3.2.1. BCID
  • 3.3. Value of the Voice Channel
    • Figure 3.2: Total Voice Calls (m), Split by 8 Key Regions, 2025-2029
  • 3.4. Mobile Subscriber Awareness and Education
    • 3.4.1. Operator Strategies to Increase the Value of the Voice Channel

4. Country Readiness Index

  • 4.1. Introduction to Country Readiness Index
    • Figure 4.1: Robocall Mitigation & Branded Calling Country Readiness Index: Regional Definitions
    • Table 4.2: Juniper Research's Country Readiness Index Scoring Criteria: Robocall Mitigation & Branded Calling
    • Figure 4.3: Juniper Research's Country Readiness Index: Robocall Mitigation & Branded Calling
    • Table 4.4: Robocall Mitigation & Branded Calling Country Readiness Index: Market Segments
  • 4.2. Focus Markets
    • Figure 4.5: Average Number of Branded Calls per Subscriber in 2030, Split by Focus Markets
    • 4.2.1. These Countries Rank as High-income Areas
    • 4.2.2. There Is Strong Historic Investment in Technological Innovation
  • 4.3. Growth Markets
    • 4.3.1. Inadequate Existing Robocall Mitigation
    • 4.3.2. Widening Scope of Robocall Fraud
  • 4.4. Saturated Markets
    • Figure 4.6: Total Number of Fraudulent Robocalls Received (m), Split by 8 Key Saturated Markets, 2025-2030
  • 4.5. Developing Markets
    • 4.5.1. Digital Revolutions
    • 4.5.2. Expanding Scope of Robocall Fraud
      • Table 4.7: Juniper Research's Country Readiness Index Heatmap: North America
      • Table 4.8: Juniper Research's Country Readiness Index Heatmap: Latin America
      • Table 4.9: Juniper Research's Country Readiness Index Heatmap: West Europe
      • Table 4.10: Juniper Research's Country Readiness Index Heatmap: Central & East Europe
      • Table 4.11: Juniper Research's Country Readiness Index Heatmap: Far East & China
      • Table 4.12: Juniper Research's Country Readiness Index Heatmap: Indian Subcontinent
      • Table 4.13: Juniper Research's Country Readiness Index Heatmap: Rest of Asia Pacific
      • Table 4.14: Juniper Research's Country Readiness Index Heatmap: Africa & Middle East

Competitor Leaderboard

1. Competitor Leaderboard

  • 1.1. Why Read This Report
    • Table 1.1: Juniper Research Competitor Leaderboard: Robocall Mitigation & Branded Calling Vendors & Product Portfolio
    • Figure 1.2: Juniper Research Competitor Leaderboard: Robocall Mitigation & Branded Calling Vendors
    • Table 1.3: Juniper Research Competitor Leaderboard: Vendors
    • Table 1.4: Juniper Research Competitor Leaderboard Heatmap: Robocall Mitigation & Branded Calling Vendors (1 of 2)
    • Table 1.5: Juniper Research Competitor Leaderboard Heatmap: Robocall Mitigation & Branded Calling Vendors (2 of 2)

2. Vendor Profiles

  • 2.1. Robocall Mitigation & Branded Calling Market: Vendor Profiles
    • 2.1.1. BICS (Proximus Global)
      • i. Corporate Information
        • Table 2.1: BICS' Select Financial Information (Euro-m), 2022 & 2023
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.2. First Orion
      • i. Corporate Information
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
        • Figure 2.2: First Orion's SENTRY Solution Process
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.3. Hiya
      • i. Corporate Information
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.4. iconectiv
      • i. Corporate Information
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.5. LANCK Telecom
      • i. Corporate Information
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
        • Figure 2.3: LANCK Telecom's FMS Control Centre Dashboard
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.6. Metaswitch
      • i. Corporate Information
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.7. Mobileum
      • i. Corporate Information
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
        • Figure 2.4: Mobileum's RAID Solution
        • Figure 2.5: Mobileum's CLI Spoofing Prevention in Action
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.8. Neural Technologies
      • i. Corporate Information
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.9. Numeracle
      • i. Corporate Information
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
        • Figure 2.6: Numeracle's Smart Branding
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.10. NUSO
      • i. Corporate Information
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.11. Ribbon Communications
      • i. Corporate Information
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.12. SecurityGen
      • i. Corporate Information
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.13. Sinch
      • i. Corporate Information
        • Table 2.7: Sinch's Acquisitions, 2020-2021
        • Table 2.8: Sinch's Select Financial Information ($m), 2021-2023
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.14. Subex
      • i. Corporate Information
        • Table 2.9: Subex's Financial Information ($m), 2022 and 2023
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.15. TNS
      • i. Corporate Information
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
        • Figure 2.10: TNS Call Guardian Authentication
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.16. TransNexus
      • i. Corporate Information
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
        • Figure 2.11: TransNexus STIR/SHAKEN Solution
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.17. TransUnion
      • i. Corporate Information
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.18. Twilio
      • i. Corporate Information
        • Table 2.12: Twilio's Acquisitions, November 2019-present
        • Table 2.13: Twilio's Revenue ($m), 2021-2023
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
    • 2.1.19. XConnect
      • i. Corporate Information
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Development Opportunities
  • 2.2. Juniper Research Leaderboard Methodology
  • 2.3. Limitations & Interpretations
    • Table 2.14: Juniper Research Competitor Leaderboard Scoring Criteria: Robocall Mitigation and Branded Calling Vendors
  • 2.4. Related Research

Data & Forecasting

1. Market Forecasts & Key Takeaways

  • 1.1. Introduction to Robocall Mitigation & Branded Calling Market Forecasts
    • Figure 1.1: Total Number of Fraudulent Robocalls Received by Mobile Subscribers (m), Split by 8 Key Regions, 2025 and 2030
    • Figure 1.2: Total Number of Branded Calling Authentication Calls (m), Split by 8 Key Regions, 2025 and 2030

2. Robocalling and Fraudulent Robocalling Forecast

  • 2.1. Introduction to Robocall Forecasts
    • Figure 2.1: Total Number of Successful Robocalls (66 million), Split by 8 Key Regions, 2025
    • 2.1.1. Robocall Forecast Methodology
      • Figure 2.2: Robocall Mitigation & Branded Calling Market: Forecast Methodology
    • 2.1.2. Total Number of Robocalls Received by Mobile Subscribers
      • Figure & Table 2.3: Total Number of Robocalls Received by Mobile Subscribers (m), Split by 8 Key Regions, 2025-2030
    • 2.1.3. Total Number of Fraudulent Robocalls Received by Mobile Subscribers
      • Figure & Table 2.4: Total Number of Fraudulent Robocalls Received by Mobile Subscribers (m), Split by 8 Key Regions, 2025-2030
    • 2.1.4. Total Number of Successful Robocalls
      • Figure & Table 2.5: Total Number of Successful Robocalls (m), Split by 8 Key Regions, 2025-2030
    • 2.1.5. Total Fraudulent Losses to Robocalling
      • Figure & Table 2.6: Total Fraudulent Losses to Robocalling ($m), Split by 8 Key Regions, 2025-2030
      • Table 2.7: Average Loss to Fraudulent Robocalling ($), Split by 8 Key Regions, 2025-2030

3. Branded Calling Forecast

  • 3.1. Branded Calling Forecast Methodology
    • Figure 3.1: Total Number of Branded Calling Authentication Calls (9.6 billion), Split by 8 Key Regions, 2025
    • 3.1.1. Forecast Methodology & Assumptions
      • Figure 3.2: Branded Calling Forecast Methodology
    • 3.1.2. Total Number of Branded Calling Authentication Calls
      • Figure & Table 3.3: Total Number of Branded Calling Authentication Calls (m), Split by 8 Key Regions, 2025-2030
    • 3.1.3. Total Platform Revenue From Branded Calling Authentication Calls
      • Figure & Table 3.4: Total Platform Revenue From Branded Calling Authentication Calls ($m), Split by 8 Key Regions, 2025-2030