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市場調查報告書
商品編碼
2024519
乘客資訊系統市場報告:按交通方式、組件、系統類型、安裝位置和地區分類,2026-2034 年Passenger Information System Market Report by Mode of Transport, Component, System Type, Location, and Region 2026-2034 |
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2025年全球乘客資訊系統市場規模達319億美元。展望未來,IMARC Group預測,到2034年,該市場規模將達到698億美元,2026年至2034年的複合年成長率為8.80% 。成長要素包括:快速都市化帶來的智慧城市計畫的擴展、政府對公共運輸投資的增加、優先考慮成本效益和可擴展性的雲端解決方案的普及,以及人們對公共運輸日益成長的依賴。
都市化與智慧城市理念
隨著全球都市化進程的推進,對乘客資訊系統(PIS)的需求日益成長。聯合國一項研究預測,到2050年,預計將有25億人居住在城市和大都會圈。這意味著,屆時全球三分之二的人口居住在都市區,凸顯了改善公共服務和永續城市設計的迫切需求。聯合國經濟和社會事務部(DESA)指出,這種成長歸因於人口結構的變化和整體人口的成長。此外,研究強調,大部分城市人口成長將集中在少數國家。 DESA預測,2018年至2050年間,全球城市人口成長的35%將來自中國、印度和奈及利亞這三個國家。此外,預計在此期間,印度人口將增加4.16億,中國增加2.55億,奈及利亞增加1.89億。目前,人口成長導致城市交通網路日益複雜,需求不斷成長,迫使城市採用更智慧、更有效率的技術。因此,乘客資訊系統正在協同工作,管理即時數據,提升乘客便利性和營運效率。借助即時追蹤系統和動態資訊顯示,乘客可以做出明智的出行決策,從而減輕城市交通系統的負擔,並提高城市整體的出行效率。
政府對公共運輸的投資
世界各國政府都意識到公共運輸對城市發展至關重要,並正在加大投入。例如,2024年2月,美國運輸部聯邦交通管理局(FTA)宣布已獲得約15億美元的聯邦撥款。這筆資金源自於拜登總統的「投資美國」舉措和旨在改善美國交通系統的「兩黨基礎設施法案」。此外,這項投資將用於支持美國公車設施的建設、員工培訓計畫的推進以及包括零排放公車在內的公共運輸車輛的生產。這項大規模投資也將有助於提高公共運輸服務的可靠性、減少空氣污染、實現公車車隊的現代化,並創造高薪就業機會。此類投資通常側重於公共運輸系統的現代化,包括引入先進的乘客資訊系統,從而促進市場成長。
公共運輸使用量增加
由於人們對公共運輸的依賴程度不斷提高,乘客資訊系統市場正在不斷擴大。國際公共運輸聯盟 (UITP) 的一份報告顯示,曼徹斯特已設定目標,旨在改善其交通系統,力爭到 2040 年,大曼徹斯特地區 50% 的出行將由公共運輸或綠色出行(步行、騎行等)覆蓋。這項名為「合理組合」(Right Mix)的計劃,體現了大曼徹斯特地區在交通規劃方面採取的靈活且以願景主導的方法。此外,乘客資訊系統需求的不斷成長也推動了市場成長,這些系統能夠透過向通勤者提供即時準確的出行資訊來改善用戶體驗,並鼓勵更多人使用公共運輸。同時,高效率的資訊系統還能減少通勤者對轉換時間和班次安排的焦慮。這些系統滿足了當前的需求,並推動了客流量的穩定成長。這提高了公共運輸的可靠性和吸引力,從而在全球範圍內增加了對先進乘客資訊系統的需求。
The global passenger information system market size reached USD 31.9 Billion in 2025. Looking forward, IMARC Group expects the market to reach USD 69.8 Billion by 2034, exhibiting a growth rate (CAGR) of 8.80% during 2026-2034. The market is primarily driven by rising smart city initiatives due to rapid urbanization, increasing government investments in public transportation, shift toward cloud-based solutions for cost-effectiveness and scalability, and growing reliance on public transit.
Increasing Urbanization and Smart City Initiatives
The need for passenger information systems (PIS) is rising due to the growing global urbanization. The United Nations research predicts that an additional 2.5 Billion people will live in cities and metropolitan areas by the year 2050. As a result, two-thirds of the world's population may live in cities due to this demographic change, underscoring the urgent need for better public services and sustainable urban design. According to the UN Department of Economic and Social Affairs (DESA), this increase is owing to changes in demographics and general population growth. Moreover, the research also emphasizes how a substantial portion of this increase in the urban population will be centered in a small number of nations. As per DESA, only China, India, and Nigeria are anticipated to account for 35% of the increase in the world's urban population between 2018-2050. In addition, 416 million more people are expected to live in cities in India, 255 Million in China, and 189 Million in Nigeria during this period. At present, cities are under pressure to implement smarter, more efficient technology due to the growing complexity and demand within urban transportation networks brought on by the increasing population. Consequently, passenger information systems are linked to manage real-time data and enhance passenger convenience and operational efficiency. Urban transport systems experience less strain and overall city mobility is improved when passengers can make well-informed decisions about their trips with the aid of real-time tracking systems and dynamic information displays.
Government Investments in Public Transportation
Governments globally are increasing their spending on public transit as they understand how important it is for urban development. For instance, in February 2024, the U.S. Department of Transportation's Federal Transit Administration (FTA) revealed that around $1.5 Billion in federal funds had been allocated. This funding originates from President Biden's Investing in America initiative and his Bipartisan Infrastructure Law intended to improve the American transit system. Additionally, the investment will assist in the building of bus facilities and worker training initiatives, and the production of transit vehicles including zero-emission buses in the United States. Besides, with this large investment, transportation agencies will be equipped to improve the dependability of their transit services, reduce air pollution, modernize their fleets of buses, and generate well-paying employment. These investments frequently focus on the modernization of transit systems, including the integration of advanced passenger information systems, thus contributing to market growth.
Rising Public Transportation Use
The market for passenger information systems is growing due to the increasing reliance on public transit. As reported by the International Association of Public Transport (UITP), Manchester has set a target to improve its transportation system, intending to have 50% of all trips in Greater Manchester made by public transport or active travel by 2040. This initiative, named the Right Mix, signifies Greater Manchester's adoption of a flexible, vision-driven approach to transportation planning. Additionally, a growing need for passenger information systems to provide commuters with accurate, up-to-date travel information in real-time and to improve user experience by encouraging more people to use public transit is influencing the market growth. Moreover, effective information systems reduce commuters' frequent sources of anxiety around transfer times and travel schedules. These systems satisfy present needs and promote steady ridership development, which increases the need for advanced passenger information systems on a global scale by enhancing public transportation's dependability and appeal.
Airways account for the majority of the market share
Airways encompasses several industries where the timely sharing of information is essential. These systems include flight updates, boarding gate specifics, and baggage claim information, providing effective passenger guidance throughout air travel. These systems also offer port information, sailing timetables, and emergency alerts to the marine industry. For instance, in January 2024, as per the data from the National Travel and Tourism Office (NTTO), the number of passengers enplaned for U.S.-international air travel in January 2024 was 20.468 Million, which increased by 13.5% compared to January 2023. Moreover, in January 2024, there were 4.750 Million non-citizen air passenger arrivals from overseas that originated as non-stop flights to the United States which is a significant 17.8% increase from January 2023. Therefore, the growing volume of passengers traveling by air internationally requires the improvement of airway passenger information systems (PIS) worldwide.
Hardware and Software holds the largest share of the industry
Hardware components include displays, servers, communication devices, and sensors essential for real-time information dissemination across transportation networks. These components are pivotal in ensuring seamless passenger communication and operational efficiency within transit systems. On the other hand, software components encompass applications for data processing, analytics, and interface management, crucial for delivering timely and accurate travel information to passengers. Besides, together hardware and software form the backbone of modern PIS solutions, driving enhanced passenger experiences and operational efficacy across various modes of transportation worldwide.
Multimedia displays represent the leading market segment
Multimedia displays are driven by their versatility in providing real-time information to passengers in various transportation modes. These displays are integral to enhancing passenger experience by delivering dynamic content such as route maps, arrival times, and service updates. Their widespread adoption across airports, railways, and urban transit systems underscores their effectiveness in improving communication and operational efficiency. As technology advances, multimedia displays continue to evolve, integrating advanced features like interactive maps and digital signage to further enrich passenger interactions and streamline travel information dissemination. For instance, according to an article published by the Hindu, in June 2024, Chennai Corporation plans to commence the installation of a passenger information system (PIA) at 532 bus stops and 71 bus terminuses as part of the Intelligent Transportation System. This initiative, led by Chennai Smart City, will start once the model code of conduct for the Lok Sabha elections is lifted. The passenger information display boards will provide an estimated time of arrival (ETA) at bus stops and an estimated time of departure (ETD) at bus terminals. Also, locations for installing the display boards have been finalized by the civic bodies, considering the footfall at each bus shelter and terminus, with three types of display boards deployed based on the specific requirements of these locations.
In station exhibits a clear dominance in the market
In-station systems are integral to providing real-time information to passengers within transportation hubs such as railway stations, airports, and bus terminals. Additionally, in-station, passenger information systems enhance the commuter experience by delivering updates on schedules, delays, platform or gate assignments, and other relevant travel information. They typically include digital displays, announcement systems, and mobile applications designed to keep travelers informed and ensure smooth navigation through bustling transportation nodes. Thus, this underscores the critical role of timely and accurate information in optimizing passenger satisfaction and operational efficiency within station environments.
North America leads the market, accounting for the largest passenger information system market share
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America represents the largest regional market for passenger information systems.
The North America market is primarily driven by robust urban infrastructure and advanced technological adoption in transportation. Additionally, North America, particularly in the United States and Canada is extensively investing in smart city initiatives and public transit systems to propel the demand for efficient PIS solutions. These systems cater to the diverse needs of commuters by providing real-time updates, schedules, and route information through digital displays and mobile applications, enhancing overall passenger experience and operational efficiency across metropolitan areas. Additionally, stringent regulations and a high level of technological integration further bolster market growth in the region. For instance, Air Canada follows the advanced passenger information system, which mandates collecting specific details from all passengers flying to Canada, and to/from the U.S. and selecting other nations which is essential for maintaining aviation safety and security standards.
The key players in the global passenger information system market are growing due to continuous innovation and strategic partnerships. Additionally, with AI-driven predictive maintenance, and cloud-based platforms, these companies enhance system reliability and operational efficiency by developing advanced technologies like real-time data analytics. Moreover, collaborations with transport authorities and infrastructure developers enable them to deploy integrated solutions that address evolving urban mobility challenges. These efforts expand market reach and foster customer trust and satisfaction, positioning these players as pivotal contributors to the market's sustained expansion globally. For instance, in January 2023, Deutsche Bahn (DB) introduced real-time occupancy information displays on regional routes for the first time. These displays will inform passengers about quieter train cars and help them locate available seats quickly, ensuring timely departures. Passenger numbers are monitored using advanced technology such as door area counters or light sensors across several types of train cars. The system swiftly processes this data and provides occupancy details to passengers via an app, onboard displays, and platform screens. These displays use a color-coded traffic light system or symbols to guide passengers toward carriages with available seating.