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市場調查報告書
商品編碼
2030038
乘客資訊系統市場 - 全球產業規模、佔有率、趨勢、機會、預測:按組件、安裝位置、解決方案類型、運輸方式、地區和競爭格局分類,2021-2031年Passenger Information System Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Component, By Location, By Solution Type, By Mode of Transportation, By Region & Competition, 2021-2031F |
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全球乘客資訊系統 (PIS) 市場預計將從 2025 年的 314.7 億美元成長到 2031 年的 661.8 億美元,複合年成長率為 13.19%。
該市場由先進的數位通訊網路構成,旨在為通勤者提供跨多種交通系統的即時營運資訊。這些系統結合了物聯網設備、行動應用、語音廣播和數位螢幕,能夠快速推送路線、延誤和表等訊息,顯著提升通勤者的出行體驗。推動這一市場成長的關鍵因素包括快速的都市化、通勤交通選擇的多樣化以及政府對智慧城市和先進交通基礎設施的大力支持。此外,通訊技術的不斷進步和對乘客滿意度的持續關注也持續推動著市場的發展。
| 市場概覽 | |
|---|---|
| 預測期 | 2027-2031 |
| 市場規模:2025年 | 314.7億美元 |
| 市場規模:2031年 | 661.8億美元 |
| 複合年成長率:2026-2031年 | 13.19% |
| 成長最快的細分市場 | 乘客資訊顯示系統 |
| 最大的市場 | 北美洲 |
美國公共交通協會 (APTA) 報告強調了這些技術在公共交通領域的應用,並指出到 2025 年,87% 的輕軌車輛將具備自動到站通知功能,87% 的公車將使用車輛定位追蹤系統進行即時更新。儘管這些技術已被廣泛採用,但市場仍面臨著可能阻礙其進一步發展的重大挑戰。其中最主要的挑戰包括系統實施所需的大量前期投資,以及將現代公共交通資訊系統 (PIS) 平台與現有老舊交通基礎設施整合所面臨的複雜技術難題。
由於城市快速發展和智慧城市計畫的興起,全球乘客資訊系統 (PIS) 市場正經歷著強勁的成長勢頭。隨著城市人口的成長,世界各地的市政當局都在投資建造先進的公共交通網路,以緩解交通堵塞、減少排放氣體並提高整體生活水準。 PIS 平台在這些舉措中發揮著至關重要的作用,透過提供關鍵的即時交通數據,為智慧運輸奠定了基礎。各國政府為實現城市交通基礎設施現代化而採取的戰略舉措,正在催生對整合式 PIS 技術的強勁需求。例如,2025 年 2 月,阿爾斯通與德國鐵路公司簽署了一項價值超過 6 億歐元的框架協議,旨在推進德國鐵路網路的數位轉型。這顯示各國正在大力投資最先進的數位交通系統,並加強了全球以技術主導、以乘客為中心的城市發展策略。
同時,消費者對即時獲取最新交通資訊的需求日益成長,成為推動市場發展的主要動力。如今的通勤者希望透過多種數位管道獲取準確、便捷的表、服務中斷和延誤訊息,以減少等待焦慮並更好地規劃行程。行動應用、數位電子看板和語音提示等公共交通資訊系統(PIS)解決方案能夠提供準確及時的詳細資訊,從而直接滿足這些需求。 2025年發表於《交通研究A輯:政策與實踐》期刊的一項調查顯示,70%的受訪公共交通用戶非常重視應用中的等待時間數據,以改善個人時間管理,這凸顯了即時數據對通勤者滿意度的重要性。行業領導者正在積極響應這些需求。西門子公司於2025年8月發布的2025年第三季報告顯示,其移動出行領域的訂單激增240%,達到79億歐元,這顯示市場對尖端交通解決方案的積極響應。
全球乘客資訊系統 (PIS) 市場擴張面臨的主要障礙之一是其實施所需的高昂前期成本。建立這些複雜的數位通訊網路需要大量的初始投資,包括硬體採購、軟體授權以及與現有交通系統的複雜整合。如此沉重的財務負擔迫使許多公共交通機構放棄實施 PIS 或系統現代化改造的計畫。對於預算有限或規模小規模的機構而言,這些高昂的成本往往成為嚴重的阻礙,最終導致現代化改造計畫被推遲甚至徹底取消。
為這些高成本項目籌集必要資金的挑戰直接阻礙了市場擴張。一個鮮明的例子是,美國公共交通協會(APTA)在2025年積極遊說國會,反對一項將資本投資津貼削減至近30年來最低水準的法案。這種情況凸顯了公共交通機構在籌集技術和基礎設施改善所需資金方面持續面臨的困難。因此,這些資金障礙嚴重阻礙了初始部署和後續系統升級,導致乘客資訊系統市場整體成長大幅放緩。
人工智慧 (AI) 與物聯網 (IoT) 的融合正透過卓越的即時追蹤能力和先進的預測分析,從根本上改變乘客資訊系統。借助這些工具,交通運營商不僅可以應對問題,還能主動管理問題、預測中斷、簡化營運流程並客製化通勤體驗。這些技術飛躍將透過促進更智慧的資源分配和提供高度智慧化的出行洞察,提升乘客的整體滿意度。例如,泰雷茲公司於 2026 年 4 月宣布,其人工智慧驅動的「直飛登機口」技術將在超過 600 個機場接點投入使用。該系統已被證明可將登機時間縮短高達 30%。
同時,業界正經歷著向雲端乘客資訊系統 (PIS) 的重大轉變,與傳統的本地硬體相比,雲端系統具有更卓越的擴充性、適應性和成本效益。雲端遷移有助於更順暢的軟體更新、更便捷的存取以及跨各種交通方式和消費設備的無縫資料共用。此類雲端環境為現代 PIS 網路的複雜功能提供了強大的資料處理能力。為了凸顯這一轉變,泰雷茲在 2026 年 4 月的新聞稿中詳細介紹了其創新的雲端原客艙娛樂系統「FlytEDGE」。該平台利用機載資料中心提供豐富的雲端管理內容。
The Global Passenger Information System (PIS) Market is anticipated to expand from USD 31.47 billion in 2025 to USD 66.18 billion by 2031, reflecting a compound annual growth rate of 13.19%. This market comprises sophisticated digital communication networks built to provide commuters with live travel updates across diverse transit systems. By combining IoT devices, mobile apps, audio broadcasts, and digital screens, these setups greatly improve the commuter experience through prompt alerts regarding routes, delays, and schedules. Key catalysts for this growth include rapid urbanization, increased commuter mobility, and strong governmental backing for smart city and advanced transport infrastructures. Furthermore, continuous improvements in communication technology and a dedicated focus on passenger satisfaction continue to propel the market forward.
| Market Overview | |
|---|---|
| Forecast Period | 2027-2031 |
| Market Size 2025 | USD 31.47 Billion |
| Market Size 2031 | USD 66.18 Billion |
| CAGR 2026-2031 | 13.19% |
| Fastest Growing Segment | Passenger Information Display Systems |
| Largest Market | North America |
Highlighting the integration of these technologies in public transit, the American Public Transportation Association (APTA) reported that 87% of light rail vehicles featured automated stop announcements in 2025, while 87% of buses utilized automatic vehicle location tracking for real-time updates. Even with this widespread adoption, the market faces notable obstacles that could hinder its broader expansion. Chief among these challenges are the heavy upfront financial investments necessary to launch these systems, as well as the intricate technical difficulties involved in merging modern PIS platforms with older, pre-existing transit infrastructures.
Market Driver
The Global market for Passenger Information Systems is experiencing significant momentum due to rapid urban development and the rise of smart city projects. With city populations growing, municipalities globally are channeling funds into advanced public transit networks to ease traffic, lower emissions, and boost overall living standards. PIS platforms play a vital role in these initiatives, functioning as the backbone of smart mobility by supplying crucial real-time transit data. The strategic push by governments to upgrade urban transit frameworks drives a strong need for cohesive PIS technologies. For instance, in February 2025, Alstom finalized a framework agreement exceeding €600 million with Deutsche Bahn to digitalize Germany's rail network, showcasing the massive capital being directed toward modern digital transit systems and reinforcing the global commitment to tech-driven, passenger-focused urban areas.
At the same time, the escalating consumer need for immediate travel updates serves as a massive catalyst for the market. Today's commuters anticipate precise, instantly accessible alerts regarding schedules, interruptions, and delays across multiple digital channels, driven by their desire to minimize wait-time anxiety and better plan their trips. PIS solutions like mobile apps, digital signs, and audio alerts directly fulfill these requirements by providing accurate and timely details. A 2025 study in Transportation Research Part A: Policy and Practice revealed that 70% of surveyed transit riders highly valued wait-time data from apps for better personal time management, emphasizing how crucial live data is for commuter satisfaction. Industry leaders are actively catering to these expectations, as demonstrated by Siemens AG's Q3 fiscal 2025 report in August 2025, which noted a 240% surge in Mobility segment orders to €7.9 billion, indicating dynamic market engagement in cutting-edge transport solutions.
Market Challenge
A major obstacle hindering the expansion of the global Passenger Information System market is the massive upfront cost associated with its deployment. Installing these sophisticated digital communication networks requires heavy initial capital for purchasing hardware, securing software licenses, and conducting complex integrations with current transit systems. This significant financial strain prevents many public transit authorities from embracing or modernizing their PIS setups. For agencies dealing with restricted budgets or smaller operations, these exorbitant expenses often act as a severe deterrent, ultimately resulting in postponed or completely scrapped modernization projects.
The challenge of securing sufficient capital for these expensive initiatives directly restricts the market's broader reach. Demonstrating this hurdle, the American Public Transportation Association actively lobbied Congress in 2025 to oppose a measure that would have reduced Capital Investment Grants to a near 30-year low. This situation underscores the ongoing difficulties transit organizations experience when trying to acquire the necessary funds for technological and infrastructural enhancements. Consequently, the overarching growth of the Passenger Information System market is noticeably decelerated, as these financial roadblocks create severe barriers to both initial entry and subsequent system upgrades.
Market Trends
The fusion of Artificial Intelligence and the Internet of Things is fundamentally reshaping passenger information systems through superior real-time tracking and sophisticated predictive analytics. By leveraging these tools, transit operators can shift from simply reacting to issues to proactively managing them, allowing them to anticipate disruptions, streamline operations, and customize the commuter experience. These technological leaps facilitate smarter resource distribution and boost overall rider satisfaction by providing highly intelligent travel insights. Illustrating this trend, an April 2026 announcement from Thales revealed that more than 600 airport touchpoints utilize its AI-driven "Fly to Gate" technology, a system proven to cut boarding times by as much as 30%.
Concurrently, the sector is experiencing a notable migration toward cloud-hosted Passenger Information Systems, which offer superior scalability, adaptability, and economic efficiency when compared to conventional localized hardware. Moving to the cloud allows for smoother software updates, wider accessibility, and effortless data sharing across different types of transit and consumer devices. Such cloud environments supply the heavy data processing power necessary for the complex features of modern PIS networks. Highlighting this shift, Thales issued an April 2026 press release detailing its innovative cloud-native FlytEDGE system for in-flight entertainment, a platform that utilizes an Onboard Data Center to deliver extensive cloud-managed content.
Report Scope
In this report, the Global Passenger Information System Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:
Company Profiles: Detailed analysis of the major companies present in the Global Passenger Information System Market.
Global Passenger Information System Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report: