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市場調查報告書
商品編碼
1801157
2025 年至 2033 年行動加值服務 (MVAS) 市場規模、佔有率、趨勢及預測(按解決方案、設備類型、最終用戶、垂直行業和地區)Mobile Value-Added Services (MVAS) Market Size, Share, Trends and Forecast by Solution, Device Type, End-User, Vertical, and Region, 2025-2033 |
2024年,全球行動加值服務 (MVAS) 市場規模達1.1154兆美元。展望未來, IMARC Group預測,到2033年,該市場規模將達到3.3192兆美元,2025-2033年期間的複合年成長率為12.9%。亞太地區目前佔據市場主導地位,2024年將佔據超過34.8%的市場。智慧型手機和行動裝置的普及率不斷提高,對個人化和便利用戶體驗的需求不斷成長,行動技術的創新和第五代 (5G) 網路的部署,是推動市場發展的主要因素。
全球行動加值服務 (MVAS) 市場受到智慧型手機普及率上升、4G/5G 網路擴展以及行動網路滲透率上升的驅動。對數位娛樂、行動支付和雲端企業解決方案日益成長的需求進一步加速了市場成長。人工智慧、物聯網和巨量資料分析的進步提升了服務的個人化和效率。此外,政府推動數位包容和行動治理的措施也支持了市場擴張。行動廣告、基於位置的服務和安全交易解決方案的興起,增強了各行各業對 MVAS 的採用。此外,消費者對隨選內容和無縫通訊的偏好日益成長,推動了 MVAS 產品的持續創新。
美國是行動加值服務(MVAS)的主要市場之一,這得益於其高智慧型手機普及率、先進的電信基礎設施以及美國消費者對數位服務的強勁需求。例如,產業資料顯示,到2024年,98%的美國人擁有手機,其中約有十分之九(即91%)的人擁有智慧型手機。此外,5G的全面部署將為行動加值服務(MVAS)開啟更多應用,MVAS支援企業、手機銀行、串流媒體和電子商務等關鍵應用。企業使用MVAS進行行銷、客戶聯繫和便利交易。此外,合規性將影響MVAS服務的發展,並確保其完全的隱私和可靠性。雲端運算、人工智慧或物聯網等尖端技術的引進,顯著提升了MVAS的成熟度。對行動便利性的更高需求將繼續推動市場成長以及各行各業的進步。
智慧型手機和行動裝置的普及率不斷上升
智慧型手機和其他行動裝置在大眾中的日益普及,以及全球網路設施的便利,促進了市場的成長。研究表明,2024 年第一季全球智慧型手機產業年增約 10%,達到 2.962 億部。此外,智慧型手機作為一個多功能平台,可以幫助人們輕鬆且有效率地處理日常任務。行動裝置讓人們可以即時存取各種各樣的資訊和服務。同時,高速網際網路連接的出現讓用戶能夠保持連接,訪問社交媒體平台,並無縫瀏覽網際網路,不會出現任何延遲和中斷。除此之外,用戶擴大尋求超越基本通訊的價值,這為市場前景帶來了積極的成長。從娛樂和教育到生產力和健康,行動加值服務滿足了用戶的各個方面。
對個人化和便利體驗的需求日益成長
全球消費者對用戶友善客製化體驗的需求日益成長,這大大加速了市場的擴張。據報道,當品牌提供客製化體驗時,80% 的消費者更有可能購買。為此,行動加值服務 (MVAS) 提供客製化解決方案,以滿足個人偏好和需求。消費者期望能夠無縫存取符合其興趣和行為的服務。此外,MVAS 還透過提供個人化內容推薦、基於位置的服務和客製化通知等服務來滿足個人的不同需求。此外,即時存取相關資訊和服務的能力有助於提高用戶滿意度和參與度,從而對市場產生積極影響。 MVAS 供應商正在不斷創新其產品,以在競爭中保持領先地位。
行動技術和連接方面的創新
多家產業巨頭正在推動行動技術,以吸引全球各地的廣泛客戶群。此外,5G 網路的快速部署也增強了行動裝置的功能。例如,預計到 2028 年底,使用 5G 的用戶數量將成長至 46 億,佔全球行動用戶的一半以上。此外,5G 技術憑藉其更快的資料速度、更低的延遲和更大的網路容量,有助於增強提供更具沉浸感和資料密集型行動加值服務 (MVAS) 內容的潛力。因此,這些進步對於擴增實境 (AR)、虛擬實境 (VR) 和高清視訊串流等服務尤其重要。更佳的連結性使企業能夠創建和提供更完善、更具互動性的行動加值服務,從而提升用戶體驗。
The global mobile value-added services (MVAS) market size was valued at USD 1,115.4 Billion in 2024. Looking forward, IMARC Group estimates the market to reach USD 3,319.2 Billion by 2033, exhibiting a CAGR of 12.9% during 2025-2033. Asia-Pacific currently dominates the market, holding a significant market share of over 34.8% in 2024. The growing adoption of smartphones and mobile devices, rising demand for personalized and convenient user experiences, and innovations in mobile technology and deployment of fifth generation (5G) networks are some of the major factors propelling the market.
The global mobile value-added services (MVAS) market is driven by increasing smartphone adoption, expanding 4G/5G networks, and rising mobile internet penetration. Growing demand for digital entertainment, mobile payments, and cloud-based enterprise solutions further accelerates market growth. Advancements in AI, IoT, and big data analytics enhance service personalization and efficiency. Moreover, government initiatives promoting digital inclusion and mobile-based governance support market expansion. The rise of mobile advertising, location-based services, and secure transaction solutions strengthens MVAS adoption across industries. Additionally, increasing consumer preference for on-demand content and seamless communication drives continuous innovation in MVAS offerings.
The United States is one of the major markets for MVAS, resulting from high penetration of smartphones, advanced telecom infrastructures, and strong demand for digital services by American consumers. For example, industry data revealed that 98% of the American people possessed cellphone during the year 2024, with approximately 9 out of 10, i.e., 91% individuals, possessing a smartphone. Moreover, comprehensive deployment of 5G would open more accesses to MVAS, which supports key applications, encompassing enterprise, mobile banking, streaming, and e-commerce. Corporates use MVAS for marketing, customer reach, and easy transactions. In addition, and regulatory adherence would influence the service development with full privacy and reliability guarantee. The entrance of leading-edge technologies like cloud computing, AI, or IoT, significantly enhances the maturity of MVAS. Higher demand for mobile convenience continues to fuel market growth as well as advancements across a wide range of industries.
Rising adoption of smartphones and mobile devices
The rising adoption of smartphones and other mobile devices among the masses, along with the ease of internet facilities around the world, is contributing to the growth of the market. As per research, the global smartphone industry witnessed a year-on-year growth of around 10% during the first quarter of 2024, reaching 296.2 Million units. In addition, smartphones act as a versatile platform that assists in handling daily tasks easily and efficiently. Mobile devices provide individuals with instant access to a wide range of information and services. In line with this, the availability of high-speed internet connectivity allows users to stay connected, access social media platforms, and browse the internet seamlessly without any delay and disruptions. Apart from this, users are increasingly seeking value beyond basic communication, which is offering a positive market outlook. From entertainment and education to productivity and health, MVAS caters to various aspects of users.
Increasing demand for personalized and convenient experiences
The magnifying need for user-friendly and tailored experiences amongst consumers globally is substantially accelerating the expansion of the market. According to reports, 80% of the customers are more likely to buy when brands provide customized experiences. In line with this, MVAS provides tailored solutions that cater to individual preferences and needs. Consumers expect seamless access to services that align with their interests and behaviours. Apart from this, MVAS caters to the different needs of individuals by offering services, such as personalized content recommendations, location-based services, and customized notifications. In addition, the ability to access relevant information and services in real time assists in enhancing user satisfaction and engagement, which is positively influencing the market. MVAS providers are continuously innovating their offerings to stay relevant in a competitive landscape.
Innovations in mobile technology and connectivity
Several industry giants are advancing mobile technology to appeal a comprehensive customer base across the world. In addition, the rapid employment of 5G networks is amplifying the abilities of mobile devices. For instance, the number of people sing 5G is anticipated to grow to 4.6 Billion by 2028 end, accounting for more than half of all mobile owners worldwide. Besides this, the 5G technology assists in enhancing the potential for delivering more immersive and data intensive MVAS content due to its higher data speeds, lower latency, and increased network capacity. In line with this, these advancements are particularly crucial for services, such as augmented reality (AR), virtual reality (VR), and high-definition video streaming. The improved connectivity allows businesses to create and deliver improved and more interactive MVAS offerings that enhance user experiences.
Short messaging service (SMS) is another crucial component of the MVAS, where users can share short text messages via the mobile networks. Solutions based on SMS offer a wide range of functionalities through two-factor authentication, transaction-based notifications, alerts, and campaign-based marketing. In addition to this, several businesses are actively incorporating SMS for extended customer engagement while sending service-associated information, timely updates, or promotions. The application of SMS supports all mobile phones with low costs and least to no technical needs, so SMS is appropriate for use in several regions and sectors. Moreover, it still enjoys considerable popularity because even if internet-based messaging applications grow exponentially, people often rely on the reliability of the message's reaching the destination irrespective of Internet availability. Furthermore, it becomes even more potent with the infusion of AI-driven automation tools.
Mobile phones hold the largest market share by device type in the global market for mobile value-added services (MVAS), mainly propelled by widespread smartphone adoption and increasing mobile internet penetration. The expansion of 4G and 5G networks has enhanced connectivity, enabling seamless access to MVAS solutions such as mobile banking, entertainment, digital payments, and enterprise communication tools. Businesses leverage mobile-based MVAS to improve customer engagement through targeted advertising, personalized content, and transaction notifications. Government initiatives promoting digital inclusion and mobile-based governance services further support market growth. Additionally, the affordability of smartphones and expanding app ecosystems are increasing MVAS accessibility across diverse demographics. Advancements in AI, cloud computing, and IoT integration improve the efficacy and personalization of mobile services. The growing dependency on mobile devices for essential services continues to drive innovation and investment in the MVAS ecosystem, reinforcing mobile phones as the dominant segment.
Enterprises lead the market with around 53.8% of market share in 2024. Enterprises encompass a wide range of businesses of all sizes of various industries. Enterprises are seeking to leverage MVAS to enhance their operations, customer engagement, and overall efficiency, which is offering a positive market outlook. MVAS solutions tailored for enterprises include mobile marketing campaigns, business communication tools, mobile payment integrations, and workforce management applications. Enterprises utilize MVAS to streamline communication with customers and clients and facilitate real-time updates, transaction notifications, and personalized offers. Additionally, mobile apps and services cater to internal functions, optimize employee collaboration, project management, and data analysis. The rising adoption of cloud-based MVAS and AI-powered analytics is further improving decision-making and operational efficiency. The demand for personalized mobile experiences is also fueling the development of industry-specific MVAS solutions.
Government leads the market with around 21.0% of market share in 2024. MVAS solutions for governments encompass a range of applications, such as emergency alerts, public information dissemination, and interactive platforms for citizen feedback. Government agencies also utilize MVAS for administrative processes, such as mobile-based e-governance services for applications like online tax payment, vehicle registration, and document verification. These solutions enhance convenience for citizens and promote transparency in government operations. Furthermore, MVAS aids in disaster management and enables timely alerts and coordination during crises. Increasing digital transformation initiatives and the integration of AI-driven chatbots for citizen services are further expanding government adoption of MVAS. Enhanced security features and regulatory compliance measures are also driving investments in secure mobile platforms for public services.
In 2024, Asia-Pacific accounted for the largest market share of over 34.8%. In the Asia-Pacific region, the growing adoption of mobile value-added services (MVAS) is fuelled by the expansion of small and medium-sized businesses (SMBs) that increasingly rely on mobile platforms to reach customers and manage operations. According to India Brand Equity Foundation, the number of MSMEs in the country is projected to grow from 6.3 crore to around 7.5 crore at a CAGR of 2.5%. The rising SMBs in the region demand innovative mobile solutions for customer engagement, payment systems, and business management tools. MVAS, including mobile commerce, messaging, and digital services, cater to the specific needs of SMBs, providing cost-effective solutions for growth. As SMBs recognize the value of leveraging mobile technology for business optimization, the market for MVAS expands, particularly in areas where mobile penetration and digital adoption are accelerating.
United States Mobile Value-Added Services (MVAS) Market Analysis
In 2024, the United States accounted for 78.70% of the market share in North America. The growing adoption of mobile value-added services (MVAS) in the United States is significantly driven by the deployment of fifth generation (5G) networks, which enable faster, more reliable, and higher-capacity mobile communication. According to Ericsson, in the US, more than 90% of the individuals, i.e., 300 Million people, dwell in regions provided with 5G low-band from service providers of three tier-1, whereas 210 to 300 Million are provided with mid-band. This enhanced network infrastructure supports the seamless delivery of MVAS, catering to increasing consumer demand for services such as mobile entertainment, cloud applications, and online transactions. As 5G networks expand, the increased bandwidth and reduced latency open new possibilities for innovation, attracting both consumers and businesses to embrace MVAS offerings. Furthermore, the ability of 5G to connect a larger number of devices and handle high data traffic facilitates a more efficient, personalized user experience, driving further MVAS adoption across various sectors.
North America Mobile Value-Added Services (MVAS) Market Analysis
North America is a key market for mobile value-added services (MVAS), driven by high smartphone penetration, advanced telecom infrastructure, and widespread adoption of 4G and 5G networks. For instance, IMARC Group indicates that smartphone market in Canada is anticipated to showcase 3.70% of the growth rate during the time period 2024 to 2032, highlighting the increasing demand for this device in the nation. Moreover, the region benefits from strong consumer demand for digital entertainment, mobile banking, and e-commerce services. Enterprises increasingly integrate MVAS for business communication, marketing, and customer engagement, leveraging AI-driven analytics and cloud-based platforms. Regulatory frameworks promoting data security and user privacy shape market development, encouraging secure mobile transactions and authentication solutions. The expansion of IoT and smart devices further enhances MVAS adoption across industries, including healthcare, retail, and finance. Continuous technological advancements and rising demand for personalized mobile services position North America as a leading market for MVAS innovation and growth.
Europe Mobile Value-Added Services (MVAS) Market Analysis
In Europe, mobile value-added services (MVAS) are seeing increased adoption driven by the growth of the banking, financial services, and insurance (BFSI) sector. According to reports, in the year 20201, there were around 784 branches of foreign bank across the European Union, out of which were 165 from third nations and 619 from other European Union Member States. The expansion of digital banking, mobile payment systems, and secure online transactions encourages the use of MVAS to enhance customer experience and streamline services. The BFSI industry's reliance on advanced mobile services, such as mobile wallets, insurance apps, and customer support tools, drives the need for robust mobile platforms and infrastructure. The increasing demand for secure, convenient, and efficient mobile banking services propels the growth of MVAS adoption in this sector, enabling businesses to cater to evolving customer preferences and enhance service delivery.
Latin America Mobile Value-Added Services (MVAS) Market Analysis
In Latin America, the growing adoption of mobile value-added services (MVAS) is largely driven by the advancements in mobile technology and connectivity. According to GSMA, at the end of the year 2021, smartphone connections were forecasted to reach around 500 Million in Latin America, with a 74% of the adoption rate. As mobile networks expand and become more reliable, they facilitate the delivery of MVAS that are essential for both consumer and business needs. The widespread availability of mobile internet and increased smartphone penetration across the region contributes to greater access to digital services, such as mobile banking, entertainment, and e-commerce. Enhanced mobile connectivity also supports the growth of MVAS in sectors like healthcare, education, and logistics, where mobile platforms enable real-time access to information, further driving the region's digital transformation.
Middle East and Africa Mobile Value-Added Services (MVAS) Market Analysis
In the Middle East and Africa, the growing utilization of mobile value-added services (MVAS) is closely linked to the increasing investment in IT and telecom infrastructure. For instance, the total expenditure on information and communications technology in the Middle East, Turkiye, and Africa (META) will top USD 238 Billion in the year 2024, an 4.5% elevation over the year 2023. This investment has significantly improved mobile connectivity and the availability of mobile services, encouraging the use of MVAS in various industries, including healthcare, retail, and financial services. As businesses and consumers benefit from improved network capabilities, MVAS adoption continues to rise, with services encompassing mobile banking, messaging, and mobile entertainment playing key roles in enhancing user engagement and business operations.
The market is showcasing significant competition, with leading firms actively gravitating towards alliance formation, innovation, and service diversification. For instance, in February 2025, Axyom.Core announced a collaboration with Cirrus Core Networks under which Cirrus will provide Axyom.Core's leading-edge technology, facilitating mobile virtual network operators (MVNOs) to offer Internet of Things and differentiated subscriber packages, coupled with advanced service offerings. In addition to this, telecom operators, technology companies, and content providers are expanding their offerings to enhance customer engagement and revenue streams. Major companies invest in AI-driven analytics, cloud-based platforms, and mobile payment solutions to gain a competitive edge. Market consolidation through mergers and acquisitions strengthens industry positioning, while regional players capitalize on localized content and services. Regulatory compliance, cybersecurity, and data privacy remain critical factors influencing market competition.