![]() |
市場調查報告書
商品編碼
1540904
2024-2032 年行銷自動化市場報告(按組件類型、部署類型、最終用戶、應用程式、垂直行業和地區)Marketing Automation Market Report by Component Type, Deployment Type, End User, Application, Vertical, and Region 2024-2032 |
IMARC Group年全球行銷自動化市場規模達60億美元。人工智慧和機器學習的日益普及、對全通路行銷的需求不斷增加、對消費者體驗、資料隱私和合規性要求的關注以及對基於帳戶的行銷 (AVM) 的日益轉變推動了市場的發展。
主要市場促進因素:人工智慧和機器學習的採用迅速增加、對全通路行銷的需求不斷成長、對消費者體驗 (CX) 的日益關注以及資料隱私和合規性要求是主要的市場促進因素。
主要市場趨勢:一些主要市場趨勢包括向基於帳戶的行銷 (ABM) 的快速轉變、對話式行銷的日益採用以及預測分析的整合。
地理趨勢:數位行銷策略的採用率不斷上升,擁有大量行銷預算的大型企業的存在不斷增加,以及對增強消費者參與度的日益關注,正在積極推動整個北美地區的行銷自動化需求。
競爭格局:Activecampaign LLC、Act-On Software Inc.、Adobe Inc.、Cognizant Technology Solutions Corporation、Hubspot Inc.、International Business Machines Corporation、Oracle Corporation、Salesforce.com Inc.、SAP SE、SAS Institute Inc. 與 Teradata公司是行銷自動化產業的一些關鍵參與者。
挑戰與機會:該行業面臨的一些挑戰包括資料隱私和合規性問題、整合眾多行銷管道的複雜性不斷增加,以及對傳統行銷方法變革的抵制。然而,快速擴張到發展中市場、與物聯網設備的整合以及人工智慧驅動分析的採用,正在提供積極的行銷自動化市場洞察。
對個人化消費者體驗的需求不斷成長
行銷中的個人化已經從單純的趨勢發展成為吸引消費者所必需的基本策略。在行銷自動化的支援下,企業可以跨各種接觸點(例如網站、社群媒體和電子郵件互動)收集大量消費者資料。然後分析這些資料以建立詳細的消費者檔案,以了解偏好、行為和購買模式。透過利用行銷自動化平台中的複雜演算法和機器學習功能,公司可以精確細分受眾並即時提供高度針對性的訊息和優惠。此外,個人化不僅僅是直呼消費者的名字;它涉及打造與每個消費者獨特需求和偏好產生共鳴的個人化體驗,從而創造積極的行銷自動化市場前景。根據麥肯錫的研究,行銷的個人化可以降低高達 50% 的成本,增加 5-15% 的收入,並將行銷投資回報率提高 10-30%。
越來越多採用數位行銷策略
在數位行銷策略的快速採用以及越來越依賴自動化工具來最佳化跨不同數位管道的行銷活動管理和執行的推動下,全球行銷軟體市場出現了顯著成長。據 IMARC GROUP 稱,2023 年全球行銷軟體市場已達到 773 億美元,預計到 2032 年將達到 2559 億美元。 、社交媒體、網站、行動應用程式和其他數位接觸點。隨著消費者行為轉向數位平台進行資訊收集、溝通和購買決策,企業被迫增強數位行銷能力,以有效接觸和吸引目標受眾。行銷自動化平台在這個生態系統中發揮著至關重要的作用,它提供了簡化工作流程、自動化重複任務以及整合數據驅動的見解以實現更加個性化和有針對性的行銷工作的工具,從而導致行銷自動化市場的快速成長。
越來越重視行銷效率和投資報酬率
在當前競爭激烈、資源受到嚴格審查的商業環境中,最佳化行銷支出和最大化投資報酬率對於永續成長至關重要。行銷自動化在幫助公司簡化營運並提高效率方面發揮關鍵作用。根據行銷人員研究指南 ASCEND2 的一份報告,65% 的行銷人員正在利用行銷自動化作為電子郵件行銷工作的一部分。透過自動執行電子郵件排程、社群媒體發布和消費者細分等重複性任務,企業可以將人力資源分配給需要創造力和批判性思維的更具策略性的活動。根據行為和人口統計資料對受眾進行細分,使行銷人員能夠傳遞具有高度針對性的訊息,與特定消費者的需求和偏好產生共鳴,從而提高參與度和轉換率。此外,行銷自動化平台提供強大的分析和報告功能,支援數據驅動的決策,從而創造積極的行銷自動化產業前景。透過分析點擊率、轉換率和消費者終身價值等行銷活動績效指標,行銷人員可以識別趨勢、即時最佳化策略,並更有效地將預算分配給可產生最高投資回報率的計畫。
The global marketing automation market size reached US$ 6.0 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 21.1 Billion by 2032, exhibiting a growth rate (CAGR) of 14.6% during 2024-2032. The market is propelled by the increasing adoption of AI and machine learning, increasing demand for omni-channel marketing, focus on consumer experience, data privacy and compliance requirements, and increasing shift toward account-based marketing (AVM).
Major Market Drivers: Rapidly increasing adoption of AI and machine learning, growing demand for omni-channel marketing, increasing focus on consumer experience (CX), and data privacy and compliance requirement, are some of the major market drivers.
Key Market Trends: Some of the key market trends include the rapid shift toward account-based marketing (ABM), increasing adoption of conversational marketing, and integration of predictive analytics.
Geographical Trends: The rising adoption rates of digital marketing strategies, increasing presence of large enterprises with substantial marketing budgets, and increasing focus on enhancing consumer engagement is positively driving the marketing automation demand across the North American region.
Competitive Landscape: Activecampaign LLC, Act-On Software Inc., Adobe Inc., Cognizant Technology Solutions Corporation, Hubspot Inc., International Business Machines Corporation, Oracle Corporation, Salesforce.com Inc., SAP SE, SAS Institute Inc., and Teradata Corporation, are among some of the key players in the marketing automation industry.
Challenges and Opportunities: Some of the challenges of this industry include data privacy and compliance concerns, increasing complexity in integrating numerous marketing channels, and resistance to change from conventional marketing methods. Whereas, rapid expansion into developing markets, integration with IoT devices, and adoption of AI-driven analytics, are offering positive marketing automation market insights.
Growing Demand for Personalized Consumer Experiences
Personalization in marketing has evolved from a mere trend to a fundamental strategy essential for engaging consumers. Enabled by marketing automation, businesses can collect vast amounts of consumer data across various touchpoints, such as websites, social media, and email interactions. This data is then analyzed to create detailed consumer profiles, understanding preferences, behaviors, and purchasing patterns. By leveraging sophisticated algorithms and machine learning capabilities within marketing automation platforms, companies can segment their audience with precision and deliver highly targeted messages and offers in real-time. Moreover, personalization goes beyond addressing consumers by their first name; it involves crafting individualized experiences that resonate with each consumer unique needs and preferences, thereby creating a positive marketing automation market outlook. According to McKinsey, personalization in marketing can reduce costs by as much as 50%, increase revenues by 5-15% and increasing marketing ROI by 10-30%.
Increasing Adoption of Digital Marketing Strategies
The global marketing software market has witnessed remarkable growth, fueled by the rapid adoption of digital marketing strategies and the increasing reliance on automation tools to optimize campaign management and execution across diverse digital channels. According to the IMARC GROUP, the global marketing software market has reached US$ 77.3 Billion in 2023, and is expected to reach US$ 255.9 Billion by 2032. This growth trajectory reflects the increasing demand for technologies that can manage and optimize digital campaigns across email, social media, websites, mobile apps, and other digital touchpoints. As consumer behavior shifts toward digital platforms for information gathering, communication, and purchasing decisions, businesses are compelled to enhance their digital marketing capabilities to effectively reach and engage their target audiences. Marketing automation platforms play a crucial role in this ecosystem by providing tools to streamline workflows, automate repetitive tasks, and integrate data-driven insights for more personalized and targeted marketing efforts, thus leading to a rapid marketing automation market growth.
Increasing Focus on Marketing Efficiency and ROI
In the current business environment, where competition is fierce and resources are scrutinized, optimizing marketing expenditures and maximizing ROI are paramount for sustainable growth. Marketing automation plays a pivotal role by enabling companies to streamline operations and achieve greater efficiency. According to a report by ASCEND2, a research-based guide for marketers, 65% of marketers are leveraging marketing automation as a part of their email marketing efforts. By automating repetitive tasks such as email scheduling, social media posting, and consumer segmentation, businesses can allocate their human resources to more strategic activities that require creativity and critical thinking. Segmenting audiences based on behavior and demographics allows marketers to deliver highly targeted messages that resonate with specific consumer needs and preferences, thereby increasing engagement and conversion rates. Moreover, marketing automation platforms provide robust analytics and reporting capabilities that enable data-driven decision-making, thereby creating a positive marketing automation industry outlook. By analyzing campaign performance metrics such as click-through rates, conversion rates, and consumer lifetime value, marketers can identify trends, optimize strategies in real-time, and allocate budgets more effectively toward initiatives that yield the highest ROI.
IMARC Group provides an analysis of the key trends in each segment of the market, along with forecasts at the global, regional, and country levels for 2024-2032. Our report has categorized the market based on component type, deployment type, end user, application, and vertical.
Software
Services
Software accounts for the majority of the market share
The marketing automation market research report has provided a detailed breakup and analysis of the market based on the component type. This includes software and services. According to the report, software represented the largest segment.
The software segment holds the largest share in the marketing automation market due to several key factors. Marketing automation software serves as the core technology that drives the entire automation process. These software platforms offer comprehensive functionalities such as email marketing, social media management, consumer relationship management (CRM) integration, campaign analytics, and workflow automation. Businesses rely on these software solutions to streamline marketing operations, enhance efficiency, and achieve greater consistency in messaging across various digital channels. Additionally, the rapid evolution of digital marketing practices and the increasing complexity of consumer interactions necessitate robust software solutions that can handle diverse tasks seamlessly. Marketing automation software automates repetitive tasks and facilitates sophisticated segmentation and targeting capabilities based on behavioral and demographic data, thus positively contributing to the marketing automation industry revenue.
On-Premises
Cloud-Based
Cloud-based holds the largest share in the industry
A detailed breakup and analysis of the market based on the deployment type have also been provided in the report. This includes on-premises and cloud-based. According to the marketing automation industry report, cloud-based accounted for the largest market share.
Cloud-based deployment has emerged as the largest segment in the marketing automation market breakdown by deployment type due to its numerous advantages and strategic benefits for businesses. Cloud-based solutions offer unparalleled scalability, allowing organizations to easily scale up or down their marketing operations based on changing business needs and seasonal demands without the constraints of physical infrastructure limitations. This flexibility is particularly valuable for businesses experiencing rapid growth or operating in dynamic markets where agility is essential. Additionally, cloud-based deployment eliminates the need for companies to invest heavily in on-premises hardware and IT infrastructure, thereby reducing upfront costs and ongoing maintenance expenses. This cost-effectiveness makes cloud-based solutions accessible to businesses of all sizes, from startups to large enterprises, democratizing access to advanced marketing automation capabilities.
SMEs
Large Enterprises
SMEs represent the leading market segment
The marketing automation market research report has provided a detailed breakup and analysis of the market based on the end user. This includes SMEs and large enterprises. According to the report, SMEs represented the largest segment.
Small and Medium-sized Enterprises (SMEs) constitute the largest segment in the market breakup by end user in marketing automation due to several compelling reasons. SMEs often face resource constraints, including limited budgets and manpower, which necessitate efficient and cost-effective solutions to manage their marketing efforts. Marketing automation platforms offer SMEs the ability to automate repetitive tasks such as email campaigns, social media management, and lead nurturing, thereby creating a positive marketing automation market dynamic. Additionally, SMEs typically operate in highly competitive markets where effective consumer engagement and personalized marketing are crucial for differentiation and growth. Marketing automation allows SMEs to level the playing field by enabling them to implement sophisticated marketing strategies previously accessible only to larger enterprises. By leveraging automation tools for audience segmentation, behavior tracking, and personalized messaging, SMEs can enhance consumer targeting and engagement, driving higher conversion rates and consumer retention.
Campaign Management
Email Marketing
Lead Nurturing and Lead Scoring
Social Media Marketing
Inbound Marketing
Others
Campaign management accounts for the majority of the market share
The marketing automation market research report has provided a detailed breakup and analysis of the market based on the application. This includes campaign management, email marketing, lead nurturing and lead scoring, social media marketing, inbound marketing, and others. According to the report, campaign management represented the largest segment.
Campaign management holds the largest segment in the market breakup by application in marketing automation due to its pivotal role in orchestrating and optimizing marketing activities across various channels. Effective campaign management is essential for businesses to plan, execute, monitor, and analyze marketing campaigns efficiently and cohesively. Marketing automation platforms dedicated to campaign management streamline workflows by automating repetitive tasks such as scheduling emails, segmenting audiences, and tracking campaign performance metrics in real-time. Campaign management tools enable marketers to create targeted and personalized campaigns tailored to specific audience segments, demographics, and behavioral patterns. By leveraging advanced segmentation capabilities, businesses can deliver relevant content and offers that resonate with their audience, thereby enhancing engagement and conversion rates. This personalized approach improves consumer satisfaction and boosts overall campaign effectiveness and RO, while improving the marketing automation market value.
BFSI
Retail
Healthcare
IT and Telecom
Government
Entertainment and Media
Education
Others
BFSI holds the largest share in the industry
A detailed breakup and analysis of the market based on the vertical have also been provided in the report. This includes BFSI, retail, healthcare, IT and telecom, government, entertainment and media, education, and others. According to the marketing automation industry report, BFSI accounted for the largest market share.
The BFSI (Banking, Financial Services, and Insurance) sector stands out as the largest segment in the market breakup by vertical in marketing automation due to its unique needs for personalized consumer engagement, regulatory compliance, and competitive differentiation. Within BFSI, marketing automation plays a crucial role in fostering stronger consumer relationships through targeted communications and personalized experiences across various digital channels such as email, social media, and mobile apps. Moreover, the heavy reliance of the sector on data-driven decision-making makes marketing automation indispensable for analyzing consumer behavior, predicting trends, and optimizing marketing campaigns to drive acquisition, retention, and upsell opportunities.
North America
United States
Canada
Asia-Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
North America leads the market, accounting for the largest marketing automation market share
The market research report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America was the largest market for marketing automation.
North holds the largest share in the marketing automation market due to several key factors. The advanced technological infrastructure and widespread internet penetration provide a solid foundation for the adoption of sophisticated marketing tools. Companies in North America, particularly in the United States, are often early adopters of innovative technologies, which fuels the growth of the marketing automation sector. Additionally, the presence of major technology companies and marketing automation vendors, such as HubSpot, Marketo, and Salesforce, based in this region significantly contributes to its dominance. These companies develop cutting-edge solutions and drive market trends and standards globally.
The market research report has also provided a comprehensive analysis of the competitive landscape in the market. Detailed profiles of all major companies have also been provided. Some of the major market players in the marketing automation industry include Activecampaign LLC, Act-On Software Inc., Adobe Inc., Cognizant Technology Solutions Corporation, Hubspot Inc., International Business Machines Corporation, Oracle Corporation, Salesforce.com Inc., SAP SE, SAS Institute Inc., and Teradata Corporation.
(Please note that this is only a partial list of the key players, and the complete list is provided in the report.)
Key players have undertaken numerous efforts to drive growth and innovation within the industry. Companies such as HubSpot, Marketo, and Salesforce are at the forefront, continually enhancing their platforms to offer more sophisticated and integrated solutions. HubSpot has expanded its capabilities by adding features such as AI-driven analytics and improved consumer relationship management (CRM) tools, ensuring that users can streamline their marketing efforts effectively. Marketo, acquired by Adobe, has focused on integrating its platform with Adobe's suite of products, providing a seamless experience across marketing, advertising, and analytics. Salesforce, with its Marketing Cloud, has emphasized personalization and consumer journey mapping, utilizing AI and machine learning to optimize marketing campaigns. Additionally, according to the marketing automation market forecast, these key players invest heavily in research and development to stay ahead of emerging trends and technologies. They also engage in strategic partnerships and acquisitions to broaden their product offerings and market reach. For instance, Salesforce's acquisition of ExactTarget significantly boosted its email marketing capabilities. Educational initiatives, such as offering certifications and training programs, are also a priority, helping to cultivate a skilled workforce adept at leveraging marketing automation tools.
March 15, 2023: KEAP, a leader in sales and marketing automation software for small businesses, has acquired The Factory, a former partner that helps small business owners build marketing strategies and implement sales and marketing automation. With the acquisition, The Factory's founder, Tyler Garns, will join Keap as a group product manager.