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市場調查報告書
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1655520

全球 IT 營運與服務管理 (ITOSM) 市場

IT Operations and Service Management (ITOSM)

出版日期: | 出版商: Global Industry Analysts, Inc. | 英文 247 Pages | 商品交期: 最快1-2個工作天內

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簡介目錄

預計到 2030 年全球 IT 營運和服務管理 (ITOSM) 市場規模將達到 406 億美元

2024 年全球 IT 營運和服務管理 (ITOSM) 市場規模估計為 301 億美元,預計到 2030 年將達到 406 億美元,2024 年至 2030 年的複合年成長率為 5.1%。報告分析的細分市場之一「配置自動化和發現」預計將實現 4.3% 的複合年成長率,並在分析期結束時達到 111 億美元。在分析期間內,活動管理部分的複合年成長率預計為 4.5%。

美國市場預計將達到 82 億美元,中國市場複合年成長率為 4.8%

預計 2024 年美國IT 營運和服務管理 (ITOSM) 市場價值將達到 82 億美元。中國是世界第二大經濟體,預計到 2030 年市場規模將達到 64 億美元,2024-2030 年分析期間的複合年成長率為 4.8%。其他值得注意的區域市場包括日本和加拿大,預計在分析期間的複合年成長率分別為 4.7% 和 4.3%。在歐洲,德國的複合年成長率預計為 4.2%。

全球 IT 營運與服務管理 (ITOSM) 市場 - 主要趨勢與促進因素摘要

ITOSM 解決方案將如何改變 IT服務提供?

IT 營運和服務管理 (ITOSM) 解決方案對於管理組織內 IT 服務的交付和效能至關重要。這些解決方案簡化了從事件管理到服務交付的 IT 流程,並為企業提供了一種集中監控和最佳化IT基礎設施的方法。 ITOSM 軟體透過協助 IT 團隊更快解決問題、更有效地管理服務請求並確保業務不會中斷來提高生產力。隨著企業越來越依賴數位平台和技術,ITOSM 解決方案對於維護強大、可靠且反應迅速的 IT 服務至關重要。

自動化和人工智慧如何影響 ITOSM 解決方案?

自動化和人工智慧 (AI) 正在透過實現預測性維護、自助服務選項和更快的事件解決來徹底改變 ITOSM。自動化工作流程減少了人工干預,使 IT 團隊能夠專注於複雜的任務,而常規流程則由 AI主導的系統處理。預測分析有助於預測潛在故障、最大限度地減少停機時間並提高服務可靠性。人工智慧聊天機器人和自助服務入口網站使員工能夠自行解決小問題,從而減輕了 IT 支援團隊的負擔。這些進步使 ITOSM 解決方案更加高效,更適合滿足企業不斷變化的需求。

遠距工作趨勢將在 ITOSM 市場成長中發揮什麼作用?

遠距工作的興起增加了對強大的 ITOSM 解決方案的需求,以支援依賴無縫存取 IT 服務的分散式勞動力。遠端管理和維護 IT 服務是一項獨特的挑戰,ITOSM 解決方案透過實現遠端監控、支援和服務交付來解決這項挑戰。雲端基礎的ITOSM 平台因其可擴展性和可訪問性而廣受歡迎,它允許 IT 團隊從任何地方管理營運。隨著遠端和混合工作變得越來越普遍,對全面的 ITOSM 解決方案的需求持續成長,以幫助 IT 部門滿足多個地點的服務需求。

ITOSM 市場成長將受到多種因素的推動

ITOSM 市場的成長受到多種因素的推動,包括向遠端工作的轉變、對 IT服務提供自動化的需求以及人工智慧技術的進步。由於企業支援分散式團隊,因此 ITOSM 解決方案對於確保一致的服務水準和業務效率至關重要。此外,自動化和人工智慧主導的功能增強了 ITOSM 平台的功能,實現了主動維護和高效的事件管理。此外,對數位服務和基礎設施的依賴性不斷增加,推動了對能夠在複雜 IT 環境中保持高效能和可靠性的 ITOSM 解決方案的需求。

部分

按行業(銀行、金融服務和保險 (BFSI)、電信和 IT、政府、醫療保健、醫療和製藥、航太和國防、其他)、按類型(配置自動化和發現、事件管理、雲端管理、工作負載和 IT 自動化)

受訪公司範例(147家值得關注的公司)

  • ASG Technologies Group, Inc.
  • BMC Software, Inc.
  • CA Technologies, Inc.
  • Cherwell Software, LLC
  • Compuware Corporation
  • HP, Inc.
  • IBM Corporation
  • Ivanti
  • Oracle Corporation
  • ServiceNow, Inc.

目錄

第1章調查方法

第 2 章執行摘要

  • 市場概況
  • 主要企業
  • 市場趨勢和促進因素
  • 全球市場展望

第3章 市場分析

  • 美國
  • 加拿大
  • 日本
  • 中國
  • 歐洲
  • 法國
  • 德國
  • 義大利
  • 英國
  • 其他歐洲國家
  • 亞太地區
  • 其他地區

第4章 競賽

簡介目錄
Product Code: MCP16522

Global IT Operations and Service Management (ITOSM) Market to Reach US$40.6 Billion by 2030

The global market for IT Operations and Service Management (ITOSM) estimated at US$30.1 Billion in the year 2024, is expected to reach US$40.6 Billion by 2030, growing at a CAGR of 5.1% over the analysis period 2024-2030. Configuration Automation and Discovery, one of the segments analyzed in the report, is expected to record a 4.3% CAGR and reach US$11.1 Billion by the end of the analysis period. Growth in the Event Management segment is estimated at 4.5% CAGR over the analysis period.

The U.S. Market is Estimated at US$8.2 Billion While China is Forecast to Grow at 4.8% CAGR

The IT Operations and Service Management (ITOSM) market in the U.S. is estimated at US$8.2 Billion in the year 2024. China, the world's second largest economy, is forecast to reach a projected market size of US$6.4 Billion by the year 2030 trailing a CAGR of 4.8% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 4.7% and 4.3% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 4.2% CAGR.

Global IT Operations and Service Management (ITOSM) Market - Key Trends & Drivers Summarized

How Are ITOSM Solutions Transforming IT Service Delivery?

IT Operations and Service Management (ITOSM) solutions are critical for managing the delivery and performance of IT services within organizations. These solutions streamline IT processes, from incident management to service delivery, providing companies with a centralized approach to monitoring and optimizing their IT infrastructure. ITOSM software enhances productivity by enabling IT teams to resolve issues faster, manage service requests more efficiently, and ensure uninterrupted business operations. As companies increasingly depend on digital platforms and technology, ITOSM solutions have become essential for maintaining robust, reliable, and responsive IT services.

How Are Automation and AI Impacting ITOSM Solutions?

Automation and artificial intelligence (AI) are revolutionizing ITOSM by enabling predictive maintenance, self-service options, and faster incident resolution. Automated workflows reduce manual intervention, allowing IT teams to focus on complex tasks while routine processes are handled by AI-driven systems. Predictive analytics help anticipate potential disruptions, minimizing downtime and enhancing service reliability. AI-powered chatbots and self-service portals empower employees to resolve minor issues independently, reducing the load on IT support teams. These advancements are making ITOSM solutions more efficient and responsive to the evolving needs of businesses.

What Role Do Remote Work Trends Play in ITOSM Market Growth?

The rise of remote work has intensified the need for robust ITOSM solutions, as companies support distributed workforces that rely on seamless access to IT services. Managing and maintaining IT services remotely poses unique challenges, which ITOSM solutions address by enabling remote monitoring, support, and service delivery. Cloud-based ITOSM platforms have gained popularity for their scalability and accessibility, allowing IT teams to manage operations from anywhere. As remote and hybrid work arrangements become more common, demand for comprehensive ITOSM solutions continues to grow, ensuring IT departments can meet service demands across various locations.

The Growth in the ITOSM Market Is Driven by Several Factors

The growth in the ITOSM market is driven by several factors, including the shift toward remote work, the demand for automation in IT service delivery, and advancements in AI technology. As companies support distributed teams, ITOSM solutions are essential for ensuring consistent service levels and operational efficiency. Automation and AI-driven features are also enhancing the functionality of ITOSM platforms, enabling proactive maintenance and efficient incident management. Additionally, the growing reliance on digital services and infrastructure is driving demand for ITOSM solutions that can maintain high performance and reliability across complex IT environments.

SCOPE OF STUDY:

The report analyzes the IT Operations and Service Management (ITOSM) market in terms of units by the following Segments, and Geographic Regions/Countries:

Segments:

Industry Vertical (Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense, Other Industry Verticals); Type (Configuration Automation and Discovery, Event Management, Cloud Management, Workload and IT Automation)

Geographic Regions/Countries:

World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.

Select Competitors (Total 147 Featured) -

  • ASG Technologies Group, Inc.
  • BMC Software, Inc.
  • CA Technologies, Inc.
  • Cherwell Software, LLC
  • Compuware Corporation
  • HP, Inc.
  • IBM Corporation
  • Ivanti
  • Oracle Corporation
  • ServiceNow, Inc.

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Influencer Market Insights
    • World Market Trajectories
    • Impact of Covid-19 and a Looming Global Recession
    • IT Operations and Service Management (ITOSM) - Global Key Competitors Percentage Market Share in 2025 (E)
    • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2025 (E)
  • 2. FOCUS ON SELECT PLAYERS
  • 3. MARKET TRENDS & DRIVERS
    • Growing Demand for Automation in IT Operations to Improve Efficiency and Reduce Human Error
    • Rising Adoption of Artificial Intelligence (AI) and Machine Learning (ML) for Predictive IT Operations Management
    • Increasing Shift to Cloud-Based IT Operations Management Platforms for Scalability and Flexibility
    • Expansion of AIOps (Artificial Intelligence for IT Operations) Solutions for Proactive Problem Resolution
    • Growing Focus on End-to-End Visibility and Real-Time Monitoring Across Hybrid IT Environments
    • Increasing Importance of IT Service Management (ITSM) in Enhancing Customer Experience and Service Delivery
    • Rise of DevOps and Agile Methodologies Driving Demand for Integrated IT Operations Management Tools
    • Expansion of IT Service Management Solutions to Support Remote and Distributed Workforces
    • Growing Need for Unified IT Service Management and Operations Platforms for Seamless IT Governance
    • Increasing Adoption of Self-Service IT Support Portals and Chatbots for Improved User Experience
    • Surge in Demand for IT Asset Management Tools to Enhance Resource Utilization and Cost Management
    • Emphasis on IT Compliance and Risk Management Driving Adoption of Comprehensive ITOSM Solutions
    • Expanding Use of Robotic Process Automation (RPA) to Streamline Repetitive IT Tasks and Improve Productivity
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: World IT Operations and Service Management (ITOSM) Market Analysis of Annual Sales in US$ Million for Years 2015 through 2030
    • TABLE 2: World Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 3: World Historic Review for IT Operations and Service Management (ITOSM) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 4: World 15-Year Perspective for IT Operations and Service Management (ITOSM) by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2015, 2025 & 2030
    • TABLE 5: World Recent Past, Current & Future Analysis for Configuration Automation and Discovery by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 6: World Historic Review for Configuration Automation and Discovery by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 7: World 15-Year Perspective for Configuration Automation and Discovery by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 8: World Recent Past, Current & Future Analysis for Event Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 9: World Historic Review for Event Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 10: World 15-Year Perspective for Event Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 11: World Recent Past, Current & Future Analysis for Cloud Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 12: World Historic Review for Cloud Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 13: World 15-Year Perspective for Cloud Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 14: World Recent Past, Current & Future Analysis for Workload and IT Automation by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 15: World Historic Review for Workload and IT Automation by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 16: World 15-Year Perspective for Workload and IT Automation by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 17: World Recent Past, Current & Future Analysis for Banking, Financial Services & Insurance (BFSI) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 18: World Historic Review for Banking, Financial Services & Insurance (BFSI) by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 19: World 15-Year Perspective for Banking, Financial Services & Insurance (BFSI) by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 20: World Recent Past, Current & Future Analysis for Telecom and IT by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 21: World Historic Review for Telecom and IT by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 22: World 15-Year Perspective for Telecom and IT by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 23: World Recent Past, Current & Future Analysis for Government by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 24: World Historic Review for Government by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 25: World 15-Year Perspective for Government by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 26: World Recent Past, Current & Future Analysis for Healthcare/Medical/Pharmaceutical by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 27: World Historic Review for Healthcare/Medical/Pharmaceutical by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 28: World 15-Year Perspective for Healthcare/Medical/Pharmaceutical by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 29: World Recent Past, Current & Future Analysis for Aerospace & Defense by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 30: World Historic Review for Aerospace & Defense by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 31: World 15-Year Perspective for Aerospace & Defense by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 32: World Recent Past, Current & Future Analysis for Other Industry Verticals by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 33: World Historic Review for Other Industry Verticals by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 34: World 15-Year Perspective for Other Industry Verticals by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030

III. MARKET ANALYSIS

  • UNITED STATES
    • IT Operations and Service Management (ITOSM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)
    • TABLE 35: USA Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 36: USA Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 37: USA 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030
    • TABLE 38: USA Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 39: USA Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 40: USA 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030
  • CANADA
    • TABLE 41: Canada Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 42: Canada Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 43: Canada 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030
    • TABLE 44: Canada Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 45: Canada Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 46: Canada 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030
  • JAPAN
    • IT Operations and Service Management (ITOSM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)
    • TABLE 47: Japan Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 48: Japan Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 49: Japan 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030
    • TABLE 50: Japan Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 51: Japan Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 52: Japan 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030
  • CHINA
    • IT Operations and Service Management (ITOSM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2025 (E)
    • TABLE 53: China Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 54: China Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 55: China 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030
    • TABLE 56: China Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 57: China Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 58: China 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030
  • EUROPE
    • IT Operations and Service Management (ITOSM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)
    • TABLE 59: Europe Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2024 through 2030 and % CAGR
    • TABLE 60: Europe Historic Review for IT Operations and Service Management (ITOSM) by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 61: Europe 15-Year Perspective for IT Operations and Service Management (ITOSM) by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2015, 2025 & 2030
    • TABLE 62: Europe Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 63: Europe Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 64: Europe 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030
    • TABLE 65: Europe Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 66: Europe Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 67: Europe 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030
  • FRANCE
    • IT Operations and Service Management (ITOSM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2025 (E)
    • TABLE 68: France Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 69: France Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 70: France 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030
    • TABLE 71: France Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 72: France Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 73: France 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030
  • GERMANY
    • IT Operations and Service Management (ITOSM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2025 (E)
    • TABLE 74: Germany Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 75: Germany Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 76: Germany 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030
    • TABLE 77: Germany Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 78: Germany Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 79: Germany 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030
  • ITALY
    • TABLE 80: Italy Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 81: Italy Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 82: Italy 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030
    • TABLE 83: Italy Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 84: Italy Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 85: Italy 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030
  • UNITED KINGDOM
    • IT Operations and Service Management (ITOSM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2025 (E)
    • TABLE 86: UK Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 87: UK Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 88: UK 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030
    • TABLE 89: UK Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 90: UK Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 91: UK 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030
  • REST OF EUROPE
    • TABLE 92: Rest of Europe Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 93: Rest of Europe Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 94: Rest of Europe 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030
    • TABLE 95: Rest of Europe Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 96: Rest of Europe Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 97: Rest of Europe 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030
  • ASIA-PACIFIC
    • IT Operations and Service Management (ITOSM) Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)
    • TABLE 98: Asia-Pacific Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 99: Asia-Pacific Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 100: Asia-Pacific 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030
    • TABLE 101: Asia-Pacific Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 102: Asia-Pacific Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 103: Asia-Pacific 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030
  • REST OF WORLD
    • TABLE 104: Rest of World Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 105: Rest of World Historic Review for IT Operations and Service Management (ITOSM) by Type - Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 106: Rest of World 15-Year Perspective for IT Operations and Service Management (ITOSM) by Type - Percentage Breakdown of Value Sales for Configuration Automation and Discovery, Event Management, Cloud Management and Workload and IT Automation for the Years 2015, 2025 & 2030
    • TABLE 107: Rest of World Recent Past, Current & Future Analysis for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2024 through 2030 and % CAGR
    • TABLE 108: Rest of World Historic Review for IT Operations and Service Management (ITOSM) by Industry Vertical - Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals Markets - Independent Analysis of Annual Sales in US$ Million for Years 2015 through 2023 and % CAGR
    • TABLE 109: Rest of World 15-Year Perspective for IT Operations and Service Management (ITOSM) by Industry Vertical - Percentage Breakdown of Value Sales for Banking, Financial Services & Insurance (BFSI), Telecom and IT, Government, Healthcare/Medical/Pharmaceutical, Aerospace & Defense and Other Industry Verticals for the Years 2015, 2025 & 2030

IV. COMPETITION