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2031年非洲IT營運與服務管理市場預測－區域分析－按類型、應用、部署、企業規模和產業

Africa IT Operations and Service Management Market Forecast to 2031 - Regional Analysis - by Type, Application, Deployment, Enterprise Size, and Industry

出版日期: 2025年04月14日 | 出版商:

The Insight Partners | 英文 171 Pages | 訂單完成後即時交付

價格

簡介目錄圖表

2023 年非洲 IT 營運與服務管理市場價值為 6.1323 億美元，預計到 2031 年將達到 10.7173 億美元；預計 2023 年至 2031 年的複合年成長率為 7.2%。

人工智慧與ITOSM的結合推動了非洲IT營運和服務管理市場的發展

人工智慧正在徹底改變企業管理IT服務的方式。透過利用人工智慧技術，企業可以自動執行重複性任務，從資料中獲得寶貴的洞察，並增強安全性。將人工智慧融入IT營運和服務管理是一個相對較新的發展方向；由於IT服務管理（ITOSM）解決方案能夠自動執行許多日常任務、簡化網路營運並預測設備故障，預計人工智慧將繼續受到廣泛關注。人工智慧使IT專業人員能夠專注於實施策略計劃，以最佳化營運效率。這可以節省成本、延長正常運作時間並採取積極主動的IT管理方法。此外，將人工智慧融入IT服務管理（ITSM）也能為企業帶來許多好處，例如提供更有效率的支援服務、更快的問題解決速度和更佳的使用者體驗。 IT服務管理中的人工智慧能夠更有效率、更有針對性地管理IT服務，從而開發出一種更主動、更具預測性和個人化的IT服務管理方法，最終改善使用者體驗、降低成本並提高營運敏捷性。此外，人工智慧還能夠自動執行常規故障排除任務並分析IT服務台問題。例如，數位助理可以自動執行重複性任務，例如工單分類、對客戶查詢的初始回應以及工作負載最佳化。 ITOSM 中的人工智慧利用數位助理來增強使用者體驗、減少人工工作量並提高營運效率。將人工智慧整合到 ITOSM 流程中涉及各種元件，以簡化事件分析、洞察服務效能、支援決策，並透過聊天機器人回答查詢來改善客戶服務，從而實現最佳服務交付。因此，在預測期內，人工智慧與 ITOSM 的結合預計將為企業創造巨大的機會，使其在 IT 營運和服務管理 (ITOSM) 市場中從根本上改善其流程。

非洲IT營運與服務管理市場概覽

近年來，非洲已成為數位轉型的活力中心，徹底改變了該地區企業的運作方式。這種快速的數位轉型為IT營運和服務管理 (ITOSM) 市場的成長和發展創造了眾多機會。在技術進步、網際網路普及率提高以及行動互聯興起的推動下，非洲的數位轉型進程獲得了顯著發展勢頭。這場轉型正在重塑產業格局，賦能企業家，並促進經濟成長。各行各業的組織都在利用數位技術來提高效率、敏捷性和競爭力。此外，隨著企業數位化足跡的擴大，可擴展性和靈活性變得至關重要。 ITOSM 解決方案具備處理不斷成長的資料量的可擴展性，以及適應不斷變化的業務需求的靈活性，從而確保無縫運作。「智慧非洲」是由30位非洲國家和政府領導人組成的聯盟，致力於透過利用經濟實惠的寬頻存取和資訊通訊技術 (ICT) 在非洲建立知識經濟。該聯盟的目標是到2030年在非洲建立數位單一市場。

非洲 IT 營運與服務管理市場收入及預測（2031 年）（百萬美元）

非洲IT營運與服務管理市場細分

非洲 IT 營運和服務管理市場按類型、應用、部署、企業規模、產業和國家分類。

根據類型，非洲IT營運和服務管理市場分為解決方案和服務。 2023年，解決方案領域在非洲IT營運和服務管理市場中佔有較大佔有率。

從應用角度來看，非洲IT營運和服務管理市場細分為營運和績效管理、儀表板報告和分析、配置自動化和發現以及其他領域。營運和績效管理領域在2023年佔據了非洲IT營運和服務管理市場的最大佔有率。

根據部署方式，非洲IT營運和服務管理市場分為雲端部署和本地部署。 2023年，雲端部署佔據了非洲IT營運和服務管理市場更大的佔有率。

根據企業規模，非洲IT營運和服務管理市場分為大型企業和中小企業。 2023年，大型企業佔據了非洲IT營運和服務管理市場更大的佔有率。

按產業分類，非洲IT營運和服務管理市場分為IT和電信、BFSI、醫療保健、製造業、政府和其他產業。 2023年，IT和電信業佔據了非洲IT營運和服務管理市場的最大佔有率。

按國家/地區分類，非洲IT營運和服務管理市場分為肯亞、衣索比亞、烏干達、尚比亞、辛巴威、盧安達和非洲其他地區。 2023年，非洲其他地區佔據了非洲IT營運和服務管理市場佔有率的主導地位。

富士通有限公司、甲骨文公司、BMC 軟體公司、ServiceNow 公司、NTT 數據公司和國際商業機器公司是一些在非洲 IT 營運和服務管理市場營運的領先公司。

AI is revolutionizing the way companies manage IT services. By leveraging AI technology, organizations can automate repetitive tasks, gain valuable insights from data, and bolster security. The incorporation of AI in IT operations and service management is a relatively new development; it is expected to continue gaining traction due to the ITOSM solution's ability to automate many mundane tasks, streamline network operations, and predict equipment failures. AI empowers IT professionals to focus on implementing strategic initiatives to optimize operational efficiency. This results in cost savings, improved uptime, and a proactive approach to IT management. Furthermore, the integration of AI into ITSM offers many benefits for companies by enabling more efficient support services, faster problem-solving, and a better user experience. AI in ITSM enables more effective and targeted management of IT services, developing a more proactive, predictive, and personalized approach to ITOSM, ultimately leading to improved user experience, reduced costs, and increased operational agility. Moreover, AI is also capable of automating routine troubleshooting tasks and analyzing IT service desk issues. For example, digital assistants automate repetitive tasks, such as ticket classification, initial response to customer queries, and workload optimization. AI in ITOSM leverages digital assistants to enhance user experience, reduce manual effort, and increase operational efficiency. Integrating AI into ITOSM processes involves various components to streamline incident analysis, generate insights into service performance, support decision-making, and improve customer service by answering queries through chatbots for optimal service delivery. Thus, the incorporation of AI in ITOSM is expected to create immense opportunities for companies to fundamentally improve their processes in the IT operations and service management (ITOSM) market during the forecast period.

Africa IT Operations and Service Management Market Overview

In recent years, Africa has emerged as a dynamic hub for digital transformation, revolutionizing the way businesses operate across the region. This rapid shift toward digitalization has created numerous opportunities for the growth and development of the IT operations and service management (ITOSM) market. Africa's digital transformation journey has gained significant momentum, driven by technological advancements, increased internet penetration, and the rise of mobile connectivity. This transformation is reshaping industries, empowering entrepreneurs, and fostering economic growth. Organizations across various sectors are leveraging digital technologies to improve efficiency, agility, and competitiveness. Furthermore, as businesses expand their digital footprint, scalability and flexibility become crucial. ITOSM solutions offer the scalability to handle growing data volumes and the flexibility to adapt to changing business requirements, ensuring seamless operations. Smart Africa is an association of 30 African leaders of state and government committed to establishing a knowledge economy in Africa by leveraging affordable broadband access and the use of information and communication technology (ICT). The coalition aims to create a digital single market in Africa by 2030.

Africa IT Operations and Service Management Market Revenue and Forecast to 2031 (US$ Million)

Africa IT Operations and Service Management Market Segmentation

The Africa IT operations and service management market is categorized into type, application, deployment, enterprise size, industry, and country.

Based on type, the Africa IT operations and service management market is bifurcated into solution and services. The solution segment held a larger Africa IT operations and service management market share in 2023.

In terms of application, the Africa IT operations and service management market is segmented into operation and performance management, dashboard reporting and analytics, configuration automation and discovery and others. The operation and performance management segment held the largest Africa IT operations and service management market share in 2023.

By deployment, the Africa IT operations and service management market is divided into cloud and on premises. The cloud segment held a larger Africa IT operations and service management market share in 2023.

Based on enterprise size, the Africa IT operations and service management market is bifurcated into large enterprises and SMEs. The large enterprises segment held a larger Africa IT operations and service management market share in 2023.

By industry, the Africa IT operations and service management market is segmented into IT and telecom, BFSI, healthcare, manufacturing, government and others. The IT and telecom segment held the largest Africa IT operations and service management market share in 2023.

By country, the Africa IT operations and service management market is segmented into Kenya, Ethiopia, Uganda, Zambia, Zimbabwe, Rwanda, and the Rest of Africa. The Rest of Africa dominated the Africa IT operations and service management market share in 2023.

Fujitsu Ltd, Oracle Corp, BMC Software, Inc., ServiceNow Inc, NTT Data Corp, and International Business Machines Corp. are some of the leading companies operating in the Africa IT operations and service management market.

1. Introduction

1.1 The Insight Partners Research Report Guidance
1.2 Market Segmentation

2. Executive Summary

2.1 Key Insights

3. Research Methodology

3.1 Secondary Research
3.2 Primary Research
- 3.2.1 Hypothesis formulation:
- 3.2.2 Macro-economic factor analysis:
- 3.2.3 Developing base number:
- 3.2.4 Data Triangulation:
- 3.2.5 Country level data:

4. Africa IT Operations and Service Management Market Landscape

4.1 Overview
4.2 Ecosystem Analysis
- 4.2.1 Service Providers
- 4.2.2 Regulatory Bodies
- 4.2.3 End Users:
- 4.2.4 List of Vendors in the Value Chain

5. Africa IT Operations and Service Management Market - Key Market Dynamics

5.1 Market Drivers
- 5.1.1 Growing Adoption of Remote Work Culture
- 5.1.2 Rising BYOD Trend
- 5.1.3 Increasing Complexity of IT Infrastructure
5.2 Market Restraints
- 5.2.1 High Initial and Associated Cost
5.3 Market Opportunities
- 5.3.1 Incorporation of AI in ITOSM
5.4 Future Trends
- 5.4.1 Shift Toward Cloud-Based Solutions
5.5 Impact of Drivers and Restraints:

6. IT Operations and Service Management Market - Africa Market Analysis

6.1 Africa IT Operations and Service Management Market Revenue (US$ Million), 2021-2031
6.2 Africa IT Operations and Service Management Market Forecast Analysis

7. Africa IT Operations and Service Management Market Analysis - by Type

7.1 Solution
- 7.1.1 Overview
- 7.1.2 Solution: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
7.2 Services
- 7.2.1 Overview
- 7.2.2 Services: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)

8. Africa IT Operations and Service Management Market Analysis - by Application

8.1 Operation and Performance Management
- 8.1.1 Overview
- 8.1.2 Operation and Performance Management: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
8.2 Dashboard Reporting and Analytics
- 8.2.1 Overview
- 8.2.2 Dashboard Reporting and Analytics: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
8.3 Configuration Automation and Discovery
- 8.3.1 Overview
- 8.3.2 Configuration Automation and Discovery: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
8.4 Others
- 8.4.1 Overview
- 8.4.2 Others: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)

9. Africa IT Operations and Service Management Market Analysis - by Deployment

9.1 Cloud
- 9.1.1 Overview
- 9.1.2 Cloud: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
9.2 On Premises
- 9.2.1 Overview
- 9.2.2 On Premises: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)

10. Africa IT Operations and Service Management Market Analysis - by Enterprise Size

10.1 Large Enterprises
- 10.1.1 Overview
- 10.1.2 Large Enterprises: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
10.2 SMEs
- 10.2.1 Overview
- 10.2.2 SMEs: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)

11. Africa IT Operations and Service Management Market Analysis - by Industry

11.1 IT and Telecom
- 11.1.1 Overview
- 11.1.2 IT and Telecom: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
11.2 BFSI
- 11.2.1 Overview
- 11.2.2 BFSI: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
11.3 Healthcare
- 11.3.1 Overview
- 11.3.2 Healthcare: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
11.4 Manufacturing
- 11.4.1 Overview
- 11.4.2 Manufacturing: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
11.5 Government
- 11.5.1 Overview
- 11.5.2 Government: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
11.6 Others
- 11.6.1 Overview
- 11.6.2 Others: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)

12. Africa IT Operations and Service Management Market - Country Analysis

12.1 Africa
- 12.1.1 Africa: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Country
  - 12.1.1.1 Africa: IT Operations and Service Management Market - Revenue and Forecast Analysis - by Country
  - 12.1.1.2 Kenya: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
    - 12.1.1.2.1 Kenya: IT Operations and Service Management Market Breakdown, by Type
    - 12.1.1.2.2 Kenya: IT Operations and Service Management Market Breakdown, by Application
    - 12.1.1.2.3 Kenya: IT Operations and Service Management Market Breakdown, by Deployment
    - 12.1.1.2.4 Kenya: IT Operations and Service Management Market Breakdown, by Enterprise Size
    - 12.1.1.2.5 Kenya: IT Operations and Service Management Market Breakdown, by Industry
  - 12.1.1.3 Ethiopia: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
    - 12.1.1.3.1 Ethiopia: IT Operations and Service Management Market Breakdown, by Type
    - 12.1.1.3.2 Ethiopia: IT Operations and Service Management Market Breakdown, by Application
    - 12.1.1.3.3 Ethiopia: IT Operations and Service Management Market Breakdown, by Deployment
    - 12.1.1.3.4 Ethiopia: IT Operations and Service Management Market Breakdown, by Enterprise Size
    - 12.1.1.3.5 Ethiopia: IT Operations and Service Management Market Breakdown, by Industry
  - 12.1.1.4 Uganda: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
    - 12.1.1.4.1 Uganda: IT Operations and Service Management Market Breakdown, by Type
    - 12.1.1.4.2 Uganda: IT Operations and Service Management Market Breakdown, by Application
    - 12.1.1.4.3 Uganda: IT Operations and Service Management Market Breakdown, by Deployment
    - 12.1.1.4.4 Uganda: IT Operations and Service Management Market Breakdown, by Enterprise Size
    - 12.1.1.4.5 Uganda: IT Operations and Service Management Market Breakdown, by Industry
  - 12.1.1.5 Zambia: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
    - 12.1.1.5.1 Zambia: IT Operations and Service Management Market Breakdown, by Type
    - 12.1.1.5.2 Zambia: IT Operations and Service Management Market Breakdown, by Application
    - 12.1.1.5.3 Zambia: IT Operations and Service Management Market Breakdown, by Deployment
    - 12.1.1.5.4 Zambia: IT Operations and Service Management Market Breakdown, by Enterprise Size
    - 12.1.1.5.5 Zambia: IT Operations and Service Management Market Breakdown, by Industry
  - 12.1.1.6 Zimbabwe: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
    - 12.1.1.6.1 Zimbabwe: IT Operations and Service Management Market Breakdown, by Type
    - 12.1.1.6.2 Zimbabwe: IT Operations and Service Management Market Breakdown, by Application
    - 12.1.1.6.3 Zimbabwe: IT Operations and Service Management Market Breakdown, by Deployment
    - 12.1.1.6.4 Zimbabwe: IT Operations and Service Management Market Breakdown, by Enterprise Size
    - 12.1.1.6.5 Zimbabwe: IT Operations and Service Management Market Breakdown, by Industry
  - 12.1.1.7 Rwanda: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
    - 12.1.1.7.1 Rwanda: IT Operations and Service Management Market Breakdown, by Type
    - 12.1.1.7.2 Rwanda: IT Operations and Service Management Market Breakdown, by Application
    - 12.1.1.7.3 Rwanda: IT Operations and Service Management Market Breakdown, by Deployment
    - 12.1.1.7.4 Rwanda: IT Operations and Service Management Market Breakdown, by Enterprise Size
    - 12.1.1.7.5 Rwanda: IT Operations and Service Management Market Breakdown, by Industry
  - 12.1.1.8 Rest of Africa: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
    - 12.1.1.8.1 Rest of Africa: IT Operations and Service Management Market Breakdown, by Type
    - 12.1.1.8.2 Rest of Africa: IT Operations and Service Management Market Breakdown, by Application
    - 12.1.1.8.3 Rest of Africa: IT Operations and Service Management Market Breakdown, by Deployment
    - 12.1.1.8.4 Rest of Africa: IT Operations and Service Management Market Breakdown, by Enterprise Size
    - 12.1.1.8.5 Rest of Africa: IT Operations and Service Management Market Breakdown, by Industry

13. Competitive Landscape

13.1 Heat Map Analysis by Key Players
13.2 Company Positioning & Concentration
13.3 Company Share Analysis

14. Industry Landscape

14.1 Overview
14.2 Market Initiative
14.3 Merger and Acquisition
14.4 Product Development

15. Company Profiles

15.1 Fujitsu Ltd
- 15.1.1 Key Facts
- 15.1.2 Business Description
- 15.1.3 Products and Services
- 15.1.4 Financial Overview
- 15.1.5 SWOT Analysis
- 15.1.6 Key Developments
15.2 Oracle Corp
- 15.2.1 Key Facts
- 15.2.2 Business Description
- 15.2.3 Products and Services
- 15.2.4 Financial Overview
- 15.2.5 SWOT Analysis
- 15.2.6 Key Developments
15.3 BMC Software, Inc.
- 15.3.1 Key Facts
- 15.3.2 Business Description
- 15.3.3 Products and Services
- 15.3.4 Financial Overview
- 15.3.5 SWOT Analysis
- 15.3.6 Key Developments
15.4 Happiest Minds
- 15.4.1 Key Facts
- 15.4.2 Business Description
- 15.4.3 Products and Services
- 15.4.4 Financial Overview
- 15.4.5 SWOT Analysis
- 15.4.6 Key Developments
15.5 ServiceNow Inc
- 15.5.1 Key Facts
- 15.5.2 Business Description
- 15.5.3 Products and Services
- 15.5.4 Financial Overview
- 15.5.5 SWOT Analysis
- 15.5.6 Key Developments
15.6 NTT Data Corp
- 15.6.1 Key Facts
- 15.6.2 Business Description
- 15.6.3 Products and Services
- 15.6.4 Financial Overview
- 15.6.5 SWOT Analysis
- 15.6.6 Key Developments
15.7 Alnafitha IT
- 15.7.1 Key Facts
- 15.7.2 Business Description
- 15.7.3 Products and Services
- 15.7.4 Financial Overview
- 15.7.5 SWOT Analysis
- 15.7.6 Key Developments
15.8 International Business Machines Corp
- 15.8.1 Key Facts
- 15.8.2 Business Description
- 15.8.3 Products and Services
- 15.8.4 Financial Overview
- 15.8.5 SWOT Analysis
- 15.8.6 Key Developments

16. Appendix

16.1 Word Index
16.2 About The Insight Partners

簡介目錄圖表

List Of Tables

Table 1. Africa IT Operations and Service Management Market Segmentation
Table 2. List of Vendors
Table 3. Africa IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
Table 4. Africa IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million) - by Type
Table 5. Africa IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million) - by Application
Table 6. Africa IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million) - by Deployment
Table 7. Africa IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million) - by Enterprise Size
Table 8. Africa IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million) - by Industry
Table 9. Africa: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Country
Table 10. Kenya: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Type
Table 11. Kenya: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Application
Table 12. Kenya: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Deployment
Table 13. Kenya: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Enterprise Size
Table 14. Kenya: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Industry
Table 15. Ethiopia: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Type
Table 16. Ethiopia: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Application
Table 17. Ethiopia: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Deployment
Table 18. Ethiopia: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Enterprise Size
Table 19. Ethiopia: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Industry
Table 20. Uganda: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Type
Table 21. Uganda: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Application
Table 22. Uganda: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Deployment
Table 23. Uganda: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Enterprise Size
Table 24. Uganda: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Industry
Table 25. Zambia: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Type
Table 26. Zambia: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Application
Table 27. Zambia: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Deployment
Table 28. Zambia: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Enterprise Size
Table 29. Zambia: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Industry
Table 30. Zimbabwe: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Type
Table 31. Zimbabwe: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Application
Table 32. Zimbabwe: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Deployment
Table 33. Zimbabwe: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Enterprise Size
Table 34. Zimbabwe: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Industry
Table 35. Rwanda: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Type
Table 36. Rwanda: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Application
Table 37. Rwanda: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Deployment
Table 38. Rwanda: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Enterprise Size
Table 39. Rwanda: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Industry
Table 40. Rest of Africa: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Type
Table 41. Rest of Africa: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Application
Table 42. Rest of Africa: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Deployment
Table 43. Rest of Africa: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Enterprise Size
Table 44. Rest of Africa: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million) - by Industry
Table 45. Company Positioning & Concentration
Table 46. List of Abbreviation

List Of Figures

Figure 1. Africa IT Operations and Service Management Market Segmentation, by Country
Figure 2. Ecosystem: Africa IT Operations and Service Management (ITOSM) Market
Figure 3. Africa IT Operations and Service Management Market - Key Market Dynamics
Figure 4. Impact Analysis of Drivers and Restraints
Figure 5. Africa IT Operations and Service Management Market Revenue (US$ Million), 2021-2031
Figure 6. Africa IT Operations and Service Management Market Share (%) - by Type (2023 and 2031)
Figure 7. Solution: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
Figure 8. Services: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
Figure 9. Africa IT Operations and Service Management Market Share (%) - by Application (2023 and 2031)
Figure 10. Operation and Performance Management: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
Figure 11. Dashboard Reporting and Analytics: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
Figure 12. Configuration Automation and Discovery: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
Figure 13. Others: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
Figure 14. Africa IT Operations and Service Management Market Share (%) - by Deployment (2023 and 2031)
Figure 15. Cloud: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
Figure 16. On Premises: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
Figure 17. Africa IT Operations and Service Management Market Share (%) - by Enterprise Size (2023 and 2031)
Figure 18. Large Enterprises: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
Figure 19. SMEs: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
Figure 20. Africa IT Operations and Service Management Market Share (%) - by Industry (2023 and 2031)
Figure 21. IT and Telecom: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
Figure 22. BFSI: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
Figure 23. Healthcare: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
Figure 24. Manufacturing: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
Figure 25. Government: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
Figure 26. Others: IT Operations and Service Management Market - Revenue and Forecast to 2031 (US$ Million)
Figure 27. Africa: IT Operations and Service Management Market Breakdown, by Key Countries, 2023 and 2031 (%)
Figure 28. Kenya: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million)
Figure 29. Ethiopia: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million)
Figure 30. Uganda: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million)
Figure 31. Zambia: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million)
Figure 32. Zimbabwe: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million)
Figure 33. Rwanda: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million)
Figure 34. Rest of Africa: IT Operations and Service Management Market - Revenue and Forecast to 2031(US$ Million)
Figure 35. Heat Map Analysis by Key Players
Figure 36. Company Share Analysis, Global, 2023