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1733796

2026 年至 2032 年招募流程外包 (RPO) 服務市場（按服務類型、最終用戶產業和地區分類）

Recruitment Process Outsourcing (RPO) Services Market By Service Type (Full, Function-based, On-Demand), End-User Industry (Banking, Financial Services & Insurance (BFSI), IT & Telecom, Healthcare, Manufacturing), & Region For 2026-2032

出版日期: 2025年05月13日 | 出版商:

Verified Market Research | 英文 202 Pages | 商品交期: 2-3個工作天內

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簡介目錄

招募流程外包（RPO）服務市場評估－2026-2032

在快速變化的勞動力市場中，企業需要利用RPO提供者的知識和資源來更有效地獲取和留住人才，以保持競爭優勢，這是推動招募流程外包服務市場發展的關鍵因素。根據Verified Market Research分析師的預測，到2032年，招募流程外包服務市場的估值將達到288.4億美元，預計2024年將下降至約86.1億美元。

成本效益、專注於企業核心業務、獲得廣泛的人才庫、擴充性、技術、創新、全球化、合規和風險管理以及提高招聘品質是推動招聘流程外包服務市場的關鍵因素，這將推動市場在 2026 年至 2032 年期間的複合年成長率達到 17.99%。

招募流程外包（RPO）服務市場定義/概述

招募流程外包 (RPO) 是一種業務流程外包，雇主將其全部或部分招募職責委託給外部服務提供者。 RPO 供應商利用其知識、技術和全球人才庫，為客戶尋找、篩檢和管理候選人。 RPO 的主要用途包括提高招聘品質和效率、降低成本、增強擴充性、提供市場洞察、管理合規性以及提供高級招聘分析。

推動採用 RPO 服務的關鍵因素有哪些？

人才供應與招募需求之間日益擴大的差距，促使企業尋求專業的招募服務。根據萬寶盛華集團2023年人才短缺調查，全球75%的雇主面臨人才短缺，創下17年來的最高水準。這種技能缺口促使企業轉向RPO服務，以擴大人才庫並改善招募流程。

企業越來越注重降低招募成本並提高招募效率。根據美國人力資源管理協會 (SHRM) 的數據，平均每位員工的招募成本為 4,683 美元，平均需要 42 天才能填補一個職缺。 RPO 服務可以節省成本和時間，對於希望簡化招募流程的企業來說，它是一個極具吸引力的選擇。

此外，新冠疫情加速了遠距辦公和全球人才招募的轉變。根據 Gartner 的一項調查，82% 的企業領導者希望在新冠疫情結束後允許至少部分員工遠距辦公。這種轉變增加了對招募流程外包 (RPO) 服務的需求，這些服務能夠有效管理遠端招募流程，並跨國取得全球人才庫。

阻礙RPO服務市場成長的挑戰有哪些？

一些公司不願意將業務外包，因為管理敏感的候選人資料存在風險，例如資料外洩、合規性問題等。為了解決這些問題，RPO 提供者必須提供全面的資料保護機制並遵守嚴格的隱私標準。

此外，RPO 服務應該根據每個客戶的需求進行量身定做，但定製過程複雜且耗時。 RPO 供應商需要在標準化和靈活性之間取得平衡，以提供經濟高效的解決方案。

The requirement for businesses to maintain their competitiveness in the quickly changing labor market by utilizing the knowledge and resources of RPO providers to more effectively attract and retain top talent is an important factor propelling the recruitment process outsourcing services market. According to the analyst from Verified Market Research, the recruitment process outsourcing services market is estimated to reach a valuation of USD 28.84 Billion in 2032 over the forecast subjugating around USD 8.61 Billion in 2024.

Cost-effectiveness, focus on core company operations, access to a wider talent pool, scalability, technology, and innovation, globalization, compliance and risk management, and better hiring quality are the main factors propelling the recruitment process outsourcing services market. It enables the market to grow at a CAGR of 17.99% from 2026 to 2032.

Recruitment Process Outsourcing (RPO) Services Market: Definition/ Overview

Recruitment Process Outsourcing (RPO) is a type of business process outsourcing in which an employer delegates all or some of its recruitment responsibilities to an external service provider. RPO providers use their knowledge, technologies, and worldwide talent pools to locate, screen, and manage candidates for their clients. RPO's main applications include improving hiring quality and efficiency, lowering costs, increasing scalability, offering market insights, managing compliance, and supplying advanced recruitment analytics.

What are the Key Drivers that Foster the Adoption Of RPO Services?

The widening gap between available talents and job needs is driving businesses to seek specialized recruitment services. According to the 2023 ManpowerGroup Talent Shortage Survey, 75% of employers worldwide experienced talent shortages, the greatest level in 17 years. This skills gap is leading firms to use RPO services to expand their talent pool and improve their hiring procedures.

Companies are increasingly striving to reduce recruitment costs and increase hiring efficiency. According to the Society for Human Resource Management (SHRM), the average cost per hire is $4,683, with a 42-day average wait to fill a post. RPO services can help cut costs and timescales, making them an appealing alternative for companies looking to streamline their recruitment procedures.

Furthermore, the COVID-19 epidemic has expedited the shift to remote work and global talent acquisition. According to a Gartner survey, 82% of company leaders want to allow staff to work remotely at least some of the time following the outbreak. This shift is increasing demand for RPO services that can efficiently manage remote hiring processes and access global talent pools across geographical borders.

What are the Challenges Hindering the Growth of the RPO Services Market?

Some firms avoid outsourcing their recruitment operations due to the dangers associated with managing sensitive candidate data, such as data breaches and compliance difficulties. To address these issues, RPO providers must provide comprehensive data protection mechanisms and follow strict privacy standards.

Furthermore, while RPO services are supposed to be adapted to each client's requirements, the customization process is complex and time-consuming. RPO providers must strike a balance between standardization and flexibility to provide cost-effective and efficient solutions.

Category-Wise Acumens

What Factors Contribute to the Market Leadership of Full RPO Services?

According to VMR analysis, the full RPO service segment is estimated to hold the largest market share during the forecast period. Full RPO provides a comprehensive recruiting solution, covering the whole hiring process from candidate sourcing to onboarding. This all-inclusive approach appeals to enterprises looking to streamline their recruitment efforts, decrease internal burdens, and increase overall efficiency, making it a popular choice among many businesses.

Companies enter into long-term contracts with RPO providers for full RPO services, resulting in solid partnerships. This stability enables firms to benefit from consistent recruitment techniques, improved alignment with labor demands, and a deeper grasp of their corporate culture, all of which improve the quality of hiring over time.

Furthermore, full RPO services give firms the flexibility to alter recruitment efforts depending on changing hiring objectives. This flexibility is especially helpful for firms experiencing quick growth or seasonal recruiting demands, as it allows them to efficiently manage recruitment without the overhead of maintaining a large internal HR team.

What are the Key Drivers for the Adoption of RPO Services in the BFSI Industry?

The banking, financial services & insurance (BFSI) segment is estimated to dominate the recruitment process outsourcing services market during the forecast period. The BFSI sector is undergoing considerable digital transformation, necessitating the hiring of competent personnel with technical and financial backgrounds. RPO services help financial institutions efficiently discover and employ candidates with the necessary skill sets, allowing them to remain competitive in a continuously changing landscape.

Given the BFSI sector's strict regulatory requirements, firms emphasize hiring candidates with expertise in compliance and risk management. RPO companies provide specialized recruitment solutions that prioritize identifying and evaluating applicants with the relevant qualifications and expertise, hence improving the sector's operational integrity.

Furthermore, the BFSI market is highly competitive for top personnel, particularly in fintech and cybersecurity. RPO services assist firms in streamlining their hiring procedures, allowing them to attract and retain high-quality applicants swiftly and effectively, which is critical for maintaining a competitive advantage in the marketplace.

Country/Region-wise Acumens

What are the Specific Drivers Unique to North America in this Market?

According to VMR analyst, North America is estimated to dominate the recruitment process outsourcing (RPO) services market during the forecast period. North America leads in the use of AI and automation in recruitment. According to a Deloitte study from 2023, 73% of North American firms use AI in their HR and recruitment operations, compared to the global average of 59%. This technical advantage increases the demand for sophisticated RPO services that can efficiently use these new tools.

North American businesses are putting more focus on DEI in their hiring strategies. According to a PwC survey from 2022, 75% of US corporations now integrate DEI goals in executive compensation packages. This focus needs specific recruitment techniques, which increases demand for RPO providers with experience in a variety of hiring practices.

Furthermore, the North American job market has low unemployment and significant turnover. According to the US Bureau of Labor Statistics, the job openings rate was 5.8% in December 2023, while the yearly total separation rate was 41.9% in 2023. These conditions produce an ongoing demand for effective recruitment solutions, which drives the expansion of RPO services in the region.

What are the Factors Leading to Significant Share in the Asia Pacific Region?

The Asia Pacific region is estimated to exhibit the highest growth within the recruitment process outsourcing services market. The Asia Pacific region is experiencing strong economic growth, which is driving up company activity and hiring. According to the Asian Development Bank, amid global uncertainty, developing Asia's economies are expected to rise by 4.8% in 2023 and 4.9% in 2024. This economic boom is increasing the need for effective recruitment solutions, such as RPO services, to meet the growing workforce needs across a variety of industries.

Furthermore, the Asia Pacific region is experiencing a transition toward more flexible workforce models, such as gig labor and contract employment. According to a KellyOCG survey, 61% of recruiting managers in Asia Pacific expect to use a hybrid working model, while 59% intend to hire more contingent workers. This development drives the demand for RPO services that can efficiently manage diversified recruiting needs, including full-time, part-time, and contract positions across multiple locations.

Competitive Landscape

The recruitment process outsourcing (RPO) services market is competitive, with several established firms contending for market share. Major RPO providers provide complete solutions that cover the full recruitment process, from candidate sourcing and screening to onboarding and talent management.

Some of the prominent players operating in the recruitment process outsourcing (RPO) services market include:

Korn Ferry

Pontoon Solutions

ADP

Cielo

PeopleScout

ManpowerGroup

WilsonHCG

IBM

Randstad

Latest Developments

In January 2023, Wilson HCG acquired Personify, an RPO provider for healthcare and life sciences. The alliance seeks to expand into new markets and establish itself as a global provider of talent solutions in healthcare, biotechnology, life sciences, and other fields.

In November 2022, AMS, an RPO provider, finalized its acquisition of HirePower, a Canadian RPO service. The acquisition intends to expand AMS's position in North America and increase its technology and digital recruitment expertise.