醫療保健領域對改善病患體驗的需求日益成長

Rising Patient Experience Demands in Healthcare

出版日期: 2026年07月14日 | 出版商:

VDC Strategy | 英文 60 Pages; 48 Exhibits | 商品交期: 最快1-2個工作天內

價格

簡介目錄圖表

本報告探討了行動科技解決方案在提升醫療機構整體護理工作流程的市場機會。報告深入分析了包括臨床移動性、溝通協作、文件管理和庫存視覺化在內的數位化工具如何顯著提高效率、準確性、員工體驗和患者療效。報告還探討了醫療機構在床邊護理、第一線員工協調以及關鍵器材與設備管理方面面臨的挑戰。此外，報告還檢驗了推動臨床移動性和工作流程現代化的主要供應商的競爭格局，重點關注能夠建立更具凝聚力、效率和韌性的醫療環境的解決方案。

本報告主要關注大規模醫院和急診機構，但也涵蓋了較小但發展迅速的領域，例如居家醫療、遠端醫療和遠端患者監護。急救醫療服務（EMS）和長期照護機構不在報告範圍內。主要目標族群是直接使用室內技術、醫療設備和庫存管理系統的護理師、醫生和其他第一線臨床工作人員。

本報告主要探討以下問題：

1. 行動和數位科技在增強臨床工作流程、減輕行政負擔和改善病患療效方面有哪些最大的機會？
2. 醫療機構如何優先考慮對臨床移動性（例如床邊平板電腦、手持終端機和行動電子病歷存取）的投資？哪些因素會影響設備的選擇和部署？
3. 醫療服務提供者在彌合一線工作人員之間的協作和溝通差距方面面臨哪些挑戰？安全臨床溝通工具和即時監控工作人員動向的工具如何滿足這些需求？
4. 醫院如何改善設備、耗材和藥品的庫存和資產管理？行動裝置、條碼/RFID 和即時追蹤解決方案發揮著什麼作用？
5. 醫療機構如何採用人工智慧工具進行記錄保存、決策支援、診斷影像和病患監測？此外，隱私、信任、誠信和專業知識等障礙如何限制了這些工具的廣泛應用？
6. 為支援現代醫療環境中的行動辦公，需要哪些基礎設施，例如 Wi-Fi、專用 LTE/5G、設備管理平台和智慧醫院系統？醫療服務提供者目前還面臨哪些限制？
7. 醫療保健領域的共用設備模式是如何演變的？在安全性、身分管理、衛生管理和生命週期管理方面，有哪些最佳實踐正在出現？
8. 哪些供應商和技術對於透過工作流程現代化和庫存視覺化來增強臨床移動性至關重要？此外，競爭格局正在發生什麼樣的變化？

本報告中列出的公司：

Apple
Ascom
Brother
BlueFletch
Bluebird
Computacenter
Connection
Datalogic
Dell
DT Research
Jamf
NEXA (Social Mobile)
Samsung
ScandIt
Spectralink
Stryker (Vocera)
Urovo
Winmate
XpertEye
Zebra

Inside this Report

This report covers the market opportunity for mobile technology solutions to enhance point-of-care workflows across healthcare settings. It provides strategic insights into where digital tools spanning clinical mobility, communication and coordination, documentation, and inventory visibility can meaningfully improve efficiency, accuracy, staff experience, and patient outcomes. The report examines the challenges that healthcare organizations face in delivering care at the bedside, coordinating frontline staff, and managing critical equipment and supplies. It also evaluates the competitive landscape of leading vendors shaping clinical mobility and workflow modernization, highlighting solutions enabling a more connected, efficient, and resilient healthcare environment. Larger hospital and acute care environments represent the primary focus of this analysis, but the scope also incorporates homecare, telehealth, and remote patient monitoring as growing, though comparatively smaller, areas of opportunity. EMS and long-term care are not included. Primary worker personas examined include nurses, physicians, and other frontline clinical staff who interact directly with in-room technology, medical devices, and inventory systems.

What Questions are Addressed?

1. What are the most impactful opportunities for mobile and digital technologies to enhance point-of-care workflows, reduce administrative burden, and improve patient outcomes?
2. How are healthcare organizations prioritizing investments in clinical mobility such as bedside tablets, handhelds, and mobile EHR access. What factors shape device selection and deployment?
3. What challenges do providers face in coordinating frontline staff and closing communication gaps, and how are secure clinical communication and real-time staff visibility tools addressing these needs?
4. How are hospitals improving inventory and asset management for equipment, supplies, and medications, and what role do mobile devices, barcoding/RFID, and real-time tracking solutions play?
5. How are healthcare organizations adopting AI-enabled tools for documentation, decision support, imaging, and patient monitoring. How do barriers like privacy, reliability, integration, and expertise limit broader deployment?
6. What infrastructure requirements, including Wi-Fi, private LTE/5G, device management platforms, and smart hospital systems, are needed to support modern point-of-care mobility, and where do providers continue to face limitations?
7. How are shared device models evolving in healthcare, and what best practices are emerging around security, identity management, hygiene, and lifecycle management?
8. Which vendors and technologies are key to enhancing clinical mobility through workflow modernization and inventory visibility. How is the competitive landscape evolving?

Who Should Read this Report?

The target audience for this report is decision-makers with marketing, sales, product development, and/or partner development functional responsibilities within organizations that develop, sell, and support solutions for frontline healthcare workers. This includes vendors of clinical mobile devices and accessories, secure communication and workflow platforms, EHR-integrated mobile applications, telehealth and remote monitoring solutions, AI-enabled documentation and analytics tools, healthcare asset/inventory management technologies, and more.

Organizations Listed in this Report

Apple
Ascom
Brother
BlueFletch
Bluebird
Computacenter
Connection
Datalogic
Dell
DT Research
Jamf
NEXA (Social Mobile)
Samsung
ScandIt
Spectralink
Stryker (Vocera)
Urovo
Winmate
XpertEye
Zebra

Inside this Report

What Questions are Addressed?

Who Should Read this Report?

Organizations Listed in this Report

Executive Summary

Key Findings

EHR Usability and Documentation Burden

Clinical Mobility Investment Priorities

Healthcare Mobile Form Factors

Care Coordination and Resource Visibility

Medical Inventory and Asset Tracking

Shared Device Management

Connected Care Infrastructure

Emerging Solutions

Competitive Landscape: Mobile Device Vendors in Healthcare

VENDOR PROFILES

Apple
Ascom
BlueFletch
Computacenter
Connection
Datalogic
DT Research
Honeywell
NEXA
Samsung
Scandit
Spectralink
Stryker
XpertEye
Zebra

About the Authors

簡介目錄圖表

List of Exhibits

Exhibit 1. Leading Healthcare Sector Challenges
Exhibit 2. Technologies for Addressing EHR Challenges
Exhibit 3. Views on AI-Supported Healthcare Initiatives
Exhibit 4. Healthcare Technology Investment Priorities
Exhibit 5. Top Mobile Device Adoption Drivers
Exhibit 6. Frontline Mobile Device Management Challenges
Exhibit 7. Healthcare Device Market Forecast – Global (Revenue, Units, ASP)
Exhibit 8. Staff and Resource Coordination Challenges
Exhibit 9. Technologies for Improving Care Coordination and Resource Visibility
Exhibit 10. Benefits of Wearable Communication and Safety Badges
Exhibit 11. Inventory Visibility and Accuracy Challenges
Exhibit 12. Healthcare Inventory and Asset Tracking Methods
Exhibit 13. Scanning and Identification Technology Allocation
Exhibit 14. IT Perceptions of Scanning and Identification Technologies
Exhibit 15. Shared Device Pain Points
Exhibit 16. Lost or Misplaced Device Share
Exhibit 17. 2024 and 2025 Worldwide Vendor Shipments and Shares of Rugged Handheld Computers for Healthcare
Exhibit 18. 2024 and 2025 Worldwide Vendor Shipments and Shares of Consumer Smartphones (Non-Rugged) for Healthcare
Exhibit 19. 2024 and 2025 Worldwide Vendor Shipments and Shares of Rugged Tablets for Healthcare
Exhibit 20. 2024 and 2025 Worldwide Vendor Shipments and Shares of Consumer Tablets (Non-Rugged) for Healthcare