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市場調查報告書
商品編碼
1891088

病患體驗技術市場報告：趨勢、預測與競爭分析（至2031年）

Patient Experience Technology Market Report: Trends, Forecast and Competitive Analysis to 2031
出版日期: | 出版商: Lucintel | 英文 150 Pages | 商品交期: 3個工作天內

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由於急診護理、兒童醫院、教學醫院和門診手術中心等市場蘊藏著巨大機會，全球病患體驗技術市場前景看好。預計2025年至2031年，全球患者體驗（PX）技術市場將以11.8%的年複合成長率成長。推動該市場成長的關鍵因素包括：對個人化患者照護的日益重視、數位健康平台的廣泛應用以及對即時回饋系統日益成長的需求。

  • Lucintel 預測，在預測期內，復健護理機構將達到最高的成長率。
  • 從應用領域來看，門診手術中心預計將呈現最高的成長率。
  • 從區域來看，預計亞太地區在預測期內將達到最高的成長率。

患者體驗技術市場的新趨勢

隨著全球醫療系統紛紛採用數位化優先策略來提升病患參與度和滿意度，病患體驗科技市場迅速發展。人工智慧、虛擬實境、遠端醫療和行動應用等先進技術正整合到醫療工作流程中，以提供無縫銜接的就醫體驗。醫療服務的重心正從被動治療轉向主動參與，個人化的數位互動能夠幫助患者更有效地管理自身健康。醫療機構正利用資料分析和雲端平台，重新定義病患與醫療服務的互動方式，加強溝通並最佳化治療效果。

  • 遠端醫療和虛擬護理興起：遠端醫療平台的日益普及使患者能夠遠端諮詢醫生，改善就醫途徑並縮短等待時間。醫療服務提供者整合安全、易用的數位介面，以提高患者滿意度和就醫便利性。
  • 將人工智慧（AI）融入病人參與：人工智慧透過實現個人化溝通、預測性輔助和高效預約，改變患者體驗。醫院利用人工智慧驅動的聊天機器人和分析技術來了解患者偏好並提供個人化的醫療保健服務。
  • 利用穿戴式裝置和遠端監測工具：穿戴式技術有助於追蹤患者的即時資料，改善預防性護理和健康監測。與醫院系統的合作可確保持續的參與和對慢性病更好的管理。
  • 行動醫療應用蓬勃發展：行動應用提供便利的醫療記錄存取、線上諮詢和回饋工具。這些應用程式透過建立患者與醫療服務提供者之間的持續聯繫，提高了醫療保健的透明度和患者的自主性。
  • 重視資料安全和互通性：隨著病患資料交換的日益頻繁，網路安全和資料互通性已成為可靠性和效率的核心。醫療系統實施先進的加密技術和標準化的資料共用通訊協定，以保護病患資訊。

患者體驗科技市場的新興趨勢透過提升便利性、個人化和互聯性來變革醫療保健生態系統。人工智慧、遠端醫療和穿戴式科技等技術彌合患者與醫療服務提供者之間的鴻溝，同時促進主動健康管理。安全、可互操作系統的整合確保了可靠的資訊流，並增強了信任。總而言之，這些創新重新定義病患的期望，並引領醫療機構邁向更透明、更有效率和數位化賦能的未來。

患者體驗技術市場的最新趨勢

患者體驗技術市場正透過產品創新、夥伴關係和數位轉型取得顯著進展。醫療服務提供者採用新的解決方案來改善病人參與、簡化醫院工作流程並提升病患滿意度。行動醫療、基於人工智慧的回饋系統和整合平台的進步支援個人化醫療服務。此外，科技公司與醫院之間日益密切的合作也加速了創新和應用。這些趨勢反映了醫療產業致力於使醫療保健更加以患者為中心並實現數位互聯的努力。

  • 引進基於人工智慧的患者回饋平台：人工智慧系統收集和分析患者回饋，識別服務問題，並提案改進建議，以提供更好的體驗。
  • 擴展行動醫療生態系統：醫院提供行動平台，透過整合應用程式提供預約安排、遠距醫療諮詢和出院後支援。
  • 實施虛擬護理入口網站：虛擬入口網站可讓患者與他們的醫療團隊即時互動，減少醫院就診次數並改善溝通。
  • 穿戴式病患監測系統的應用：持續監護設備被採用，以提高病人安全並確保個人化治療。
  • 雲端基礎的醫療保健整合解決方案的成長：雲端對應平臺使醫院能夠整合跨部門的患者資料，並提高營運透明度。

這些發展表明，以患者為中心的技術在現代醫療保健中日益重要。人工智慧、行動應用和雲端系統的整合簡化業務流程，提高患者參與度，並提升患者滿意度。醫療機構投資先進的解決方案，以確保更好的溝通、資料存取和個人化服務。總而言之，這些創新重新定義醫療服務提供者和患者的互動方式，創造一個更有效率、更有反應的醫療保健環境。

目錄

第1章 執行摘要

第2章 市場概覽

  • 背景和分類
  • 供應鏈

第3章 市場趨勢與預測分析

  • 宏觀經濟趨勢與預測
  • 產業促進因素與挑戰
  • PESTLE分析
  • 專利分析
  • 法規環境

第4章 全球病患體驗科技市場（依類型）

  • 吸引力分析：依類型
  • 急診設施
  • 復健護理機構
  • 非急性護理機構

第5章 全球患者體驗技術市場（依應用領域）

  • 吸引力分析：依應用
  • 急診中心
  • 兒童醫院
  • 大學醫院
  • 門診手術中心

第6章 區域分析

第7章 北美患者體驗技術市場

  • 北美患者體驗技術市場（依類型）
  • 北美患者體驗技術市場（依應用）
  • 美國患者體驗技術市場
  • 墨西哥患者體驗技術市場
  • 加拿大患者體驗技術市場

第8章 歐洲患者體驗技術市場

  • 歐洲患者體驗技術市場（依類型）
  • 歐洲患者體驗技術市場（依應用）
  • 德國患者體驗技術市場
  • 法國患者體驗技術市場
  • 西班牙患者體驗技術市場
  • 義大利患者體驗技術市場
  • 英國患者體驗技術市場

第9章 亞太地區患者體驗技術市場

  • 亞太地區患者體驗技術市場（依類型）
  • 亞太地區患者體驗技術市場（依應用）
  • 日本患者體驗技術市場
  • 印度患者體驗技術市場
  • 中國患者體驗技術市場
  • 韓國患者體驗技術市場
  • 印尼患者體驗技術市場

第10章 世界其他地區（ROW）患者體驗技術市場

  • ROW 患者體驗技術市場（依類型）
  • ROW 患者體驗技術市場（依應用）
  • 中東患者體驗技術市場
  • 南美洲患者體驗技術市場
  • 非洲患者體驗技術市場

第11章 競爭分析

  • 產品系列分析
  • 運作整合
  • 波特五力分析
  • 市場佔有率分析

第12章 機會與策略分析

  • 價值鏈分析
  • 成長機會分析
  • 全球患者體驗技術市場新興趨勢
  • 戰略分析

第13章 價值鏈中主要企業的概況

  • 競爭分析
  • Sodexo
  • Press Ganey Associates
  • Vocera Communications
  • Huron Consulting Group
  • Aramark
  • CipherHealth
  • Accenture
  • Qualtrics
  • GetWell
  • HybridChart

第14章 附錄

The future of the global patient experience technology market looks promising with opportunities in the emergency center, children's hospital, academic medical center, and ambulatory surgery center markets. The global patient experience technology market is expected to grow with a CAGR of 11.8% from 2025 to 2031. The major drivers for this market are the increasing focus on personalized patient care, the rising adoption of digital health platforms, and the growing demand for real-time feedback systems.

  • Lucintel forecasts that, within the type category, post acute care facility is expected to witness the highest growth over the forecast period.
  • Within the application category, ambulatory surgery center is expected to witness the highest growth.
  • In terms of region, APAC is expected to witness the highest growth over the forecast period.

Emerging Trends in the Patient Experience Technology Market

The patient experience technology market is evolving rapidly as healthcare systems worldwide adopt digital-first approaches to enhance patient engagement and satisfaction. Advanced technologies such as artificial intelligence, virtual reality, telemedicine, and mobile apps are being integrated into healthcare workflows to deliver seamless experiences. The focus has shifted from reactive care to proactive engagement, where personalized digital interactions empower patients to manage their health effectively. Healthcare organizations are leveraging data analytics and cloud platforms to strengthen communication and optimize outcomes, redefining how patients interact with healthcare services.

  • Increased Adoption of Telehealth and Virtual Care: The growing use of telehealth platforms allows patients to consult doctors remotely, improving accessibility and reducing waiting times. Healthcare providers are integrating secure and user-friendly digital interfaces to enhance patient satisfaction and convenience.
  • Integration of Artificial Intelligence in Patient Engagement: AI is transforming patient experience by enabling personalized communication, predictive assistance, and efficient scheduling. Hospitals are using AI-driven chatbots and analytics to understand patient preferences and deliver tailored healthcare services.
  • Use of Wearable Devices and Remote Monitoring Tools: Wearable technologies help track real-time patient data, improving preventive care and health monitoring. Integration with hospital systems ensures continuous engagement and better management of chronic conditions.
  • Growth of Mobile Health Applications: Mobile apps are providing easy access to medical records, online consultations, and feedback tools. These applications are improving healthcare transparency and patient autonomy by offering continuous connectivity between patients and providers.
  • Focus on Data Security and Interoperability: As patient data exchange increases, cybersecurity and data interoperability have become central to trust and efficiency. Healthcare systems are implementing advanced encryption and standardized data-sharing protocols to safeguard patient information.

The emerging trends in the patient experience technology market are reshaping the healthcare ecosystem by enabling convenience, personalization, and connectivity. Technologies such as AI, telehealth, and wearables are bridging gaps between patients and providers while promoting proactive health management. The integration of secure and interoperable systems ensures reliable information flow and fosters trust. Collectively, these innovations are redefining patient expectations and driving healthcare institutions toward a more transparent, efficient, and digitally empowered future.

Recent Developments in the Patient Experience Technology Market

The patient experience technology market has seen significant advancements through product innovation, partnerships, and digital transformation. Healthcare providers are deploying new solutions to enhance patient engagement, streamline hospital workflows, and improve satisfaction metrics. Developments in mobile health, AI-based feedback systems, and integrated platforms are supporting personalized care. Moreover, increased collaboration between technology firms and hospitals is accelerating innovation and adoption. These developments reflect the industry's commitment to making healthcare more patient-centered and digitally connected.

  • Introduction of AI-Based Patient Feedback Platforms: AI-powered systems collect and analyze patient feedback to identify service gaps and suggest improvements for better experiences.
  • Expansion of Mobile Health Ecosystems: Hospitals are offering mobile platforms that provide appointment booking, teleconsultation, and post-discharge support through integrated apps.
  • Implementation of Virtual Care Portals: Virtual portals allow patients to interact with care teams in real time, reducing hospital visits and improving communication.
  • Launch of Wearable-Based Patient Monitoring Systems: Continuous monitoring devices are being adopted to enhance patient safety and ensure personalized treatment.
  • Growth in Cloud-Based Healthcare Integration Solutions: Cloud-enabled platforms are allowing hospitals to unify patient data across departments and improve operational transparency.

These developments highlight the growing importance of patient-centric technologies in modern healthcare. The integration of AI, mobile applications, and cloud systems is streamlining processes, improving engagement, and enhancing patient satisfaction. Healthcare organizations are investing in advanced solutions that ensure better communication, data accessibility, and personalized service delivery. Collectively, these innovations are redefining how healthcare providers interact with patients, promoting a more efficient and responsive care environment.

Strategic Growth Opportunities in the Patient Experience Technology Market

The patient experience technology market offers significant growth opportunities across applications such as hospital management, telemedicine, wearable monitoring, digital feedback systems, and patient communication tools. The growing demand for efficient and personalized care delivery is encouraging healthcare organizations to invest in technology-driven solutions. Digital transformation and connected ecosystems are enabling better coordination between patients and providers, improving satisfaction and clinical outcomes.

  • Telemedicine and Remote Consultation: Increasing acceptance of telehealth services is enhancing accessibility and convenience, especially for patients in remote areas.
  • Digital Feedback and Engagement Systems: Real-time feedback tools are enabling providers to measure satisfaction and address patient concerns promptly.
  • Wearable Monitoring and Health Tracking: Wearable devices help in early detection of health issues and continuous monitoring of patients.
  • Mobile Health Management Applications: Smartphone-based health management apps are empowering patients to take control of their healthcare journey.
  • Patient Communication and Education Platforms: Interactive platforms are improving transparency and building trust by providing personalized health education and updates.

Strategic growth opportunities in patient experience technologies are redefining how healthcare services are delivered and perceived. The adoption of telemedicine, wearable devices, and engagement platforms is strengthening communication and enhancing satisfaction. As hospitals continue to prioritize digital solutions, these technologies will play a central role in improving patient outcomes and operational efficiency worldwide.

Patient Experience Technology Market Driver and Challenges

The patient experience technology market is influenced by a mix of technological, economic, and regulatory factors. The increasing demand for patient-centric care, rapid digitalization, and advancements in data analytics are driving market growth. However, challenges related to cost, data privacy, and system integration continue to hinder adoption. Understanding these drivers and challenges is crucial for stakeholders to develop sustainable strategies that promote innovation while ensuring data security and compliance.

The factors responsible for driving the patient experience technology market include:

1. Rising Demand for Personalized Healthcare: Patients expect tailored experiences that meet their specific needs, driving the use of digital tools.

2. Advancement in Digital Health Technologies: Continuous innovation in AI, IoT, and cloud computing enhances engagement and efficiency.

3. Government Initiatives Supporting Healthcare Digitization: Policy support and funding encourage the adoption of patient experience solutions.

4. Growing Adoption of Telemedicine and Mobile Health: Digital communication channels improve accessibility and reduce care delays.

5. Increased Focus on Quality and Satisfaction Metrics: Healthcare providers are prioritizing technology investments that boost satisfaction scores.

Challenges in the patient experience technology market are:

1. Data Privacy and Cybersecurity Risks: Rising digitalization exposes patient data to potential breaches, requiring stronger safeguards.

2. High Implementation and Maintenance Costs: Smaller hospitals face challenges in adopting expensive technology solutions.

3. Interoperability and Integration Issues: Lack of standardized systems hinders seamless data exchange between healthcare providers.

The patient experience technology market is evolving under strong technological and policy-driven momentum. While digitalization and personalized care continue to propel growth, issues related to data security, costs, and integration must be addressed. Overcoming these challenges will enable healthcare systems to deliver seamless, secure, and satisfying patient experiences. The synergy of innovation and regulation will define the next phase of growth in this dynamic market.

List of Patient Experience Technology Companies

Companies in the market compete on the basis of product quality offered. Major players in this market focus on expanding their manufacturing facilities, R&D investments, infrastructural development, and leverage integration opportunities across the value chain. With these strategies patient experience technology companies cater increasing demand, ensure competitive effectiveness, develop innovative products & technologies, reduce production costs, and expand their customer base. Some of the patient experience technology companies profiled in this report include-

  • Sodexo
  • Press Ganey Associates
  • Vocera Communications
  • Huron Consulting Group
  • Aramark
  • CipherHealth
  • Accenture
  • Qualtrics
  • GetWell
  • HybridChart

Patient Experience Technology Market by Segment

The study includes a forecast for the global patient experience technology market by type, application, and region.

Patient Experience Technology Market by Type [Value from 2019 to 2031]:

  • Acute Care Facilities
  • Post Acute Care Facilities
  • Non-Acute Care Facilities

Patient Experience Technology Market by Application [Value from 2019 to 2031]:

  • Emergency Center
  • Children's Hospitals
  • Academic Medical Center
  • Ambulatory Surgery Center

Patient Experience Technology Market by Region [Value from 2019 to 2031]:

  • North America
  • Europe
  • Asia Pacific
  • The Rest of the World

Country Wise Outlook for the Patient Experience Technology Market

The patient experience technology market is witnessing rapid growth driven by the global shift toward patient-centric healthcare systems. Hospitals and clinics are adopting digital tools such as mobile health apps, telemedicine platforms, and AI-based engagement systems to enhance patient satisfaction and improve communication. The integration of analytics and feedback solutions allows healthcare providers to personalize experiences and streamline service delivery. With a focus on efficiency, accessibility, and comfort, countries across the globe are prioritizing investments in patient experience technologies to improve outcomes and strengthen patient-provider relationships.

  • United States: In the United States, the patient experience technology market is advancing through widespread adoption of digital health tools and telemedicine platforms. Healthcare organizations are investing in data-driven systems to monitor patient satisfaction, improve communication, and optimize service delivery. The rise of electronic health records, AI-powered chatbots, and mobile engagement apps is transforming patient interaction. Hospitals are integrating real-time feedback systems to enhance care coordination and transparency. Government initiatives promoting digital health interoperability and patient access to medical data are accelerating innovation and ensuring a more connected healthcare experience across the country.
  • China: China is experiencing strong growth in the patient experience technology market driven by large-scale healthcare digitization efforts and rising patient expectations. The expansion of telehealth services, mobile hospital apps, and AI-based virtual assistants is improving accessibility and convenience. Public and private healthcare providers are leveraging digital tools to reduce wait times and improve service quality. Government programs such as Internet Plus Healthcare are supporting the development of smart hospitals and integrated care platforms.
  • Germany: Germany's patient experience technology market is evolving rapidly due to its emphasis on digital transformation and patient-centered care. The implementation of the Digital Healthcare Act has enabled widespread adoption of electronic health records and remote consultation services. Hospitals are integrating digital platforms that provide seamless appointment scheduling, real-time feedback collection, and virtual follow-up care. AI-driven chat systems and wearable devices are helping monitor patient satisfaction and health outcomes.
  • India: India's patient experience technology market is expanding rapidly due to the rise of digital health initiatives and the growing adoption of mobile health applications. Government programs like Ayushman Bharat Digital Mission are driving the integration of electronic health records and digital consultation platforms. Private healthcare providers are focusing on improving patient engagement through telemedicine, AI-based triage systems, and multilingual support tools. Increased smartphone penetration and internet connectivity are enabling patients to access healthcare services conveniently. These developments are significantly improving transparency, accessibility, and the overall quality of healthcare delivery across the country.
  • Japan: Japan's patient experience technology market is growing due to its focus on precision healthcare and aging population management. Hospitals are adopting telehealth platforms, digital kiosks, and wearable technology to enhance patient comfort and communication. AI-driven analytics systems are being used to personalize care pathways and predict patient needs. The government's support for smart healthcare initiatives is promoting collaboration between medical institutions and technology providers. Emphasis on remote monitoring and digital engagement tools is improving service efficiency and satisfaction, ensuring high-quality healthcare experiences for patients across Japan.

Features of the Global Patient Experience Technology Market

  • Market Size Estimates: Patient experience technology market size estimation in terms of value ($B).
  • Trend and Forecast Analysis: Market trends (2019 to 2024) and forecast (2025 to 2031) by various segments and regions.
  • Segmentation Analysis: Patient experience technology market size by type, application, and region in terms of value ($B).
  • Regional Analysis: Patient experience technology market breakdown by North America, Europe, Asia Pacific, and Rest of the World.
  • Growth Opportunities: Analysis of growth opportunities in different types, applications, and regions for the patient experience technology market.
  • Strategic Analysis: This includes M&A, new product development, and competitive landscape of the patient experience technology market.

Analysis of competitive intensity of the industry based on Porter's Five Forces model.

This report answers following 11 key questions:

  • Q.1. What are some of the most promising, high-growth opportunities for the patient experience technology market by type (acute care facilities, post acute care facilities, and non-acute care facilities), application (emergency center, children's hospitals, academic medical center, and ambulatory surgery center), and region (North America, Europe, Asia Pacific, and the Rest of the World)?
  • Q.2. Which segments will grow at a faster pace and why?
  • Q.3. Which region will grow at a faster pace and why?
  • Q.4. What are the key factors affecting market dynamics? What are the key challenges and business risks in this market?
  • Q.5. What are the business risks and competitive threats in this market?
  • Q.6. What are the emerging trends in this market and the reasons behind them?
  • Q.7. What are some of the changing demands of customers in the market?
  • Q.8. What are the new developments in the market? Which companies are leading these developments?
  • Q.9. Who are the major players in this market? What strategic initiatives are key players pursuing for business growth?
  • Q.10. What are some of the competing products in this market and how big of a threat do they pose for loss of market share by material or product substitution?
  • Q.11. What M&A activity has occurred in the last 5 years and what has its impact been on the industry?

Table of Contents

1. Executive Summary

2. Market Overview

  • 2.1 Background and Classifications
  • 2.2 Supply Chain

3. Market Trends & Forecast Analysis

  • 3.1 Macroeconomic Trends and Forecasts
  • 3.2 Industry Drivers and Challenges
  • 3.3 PESTLE Analysis
  • 3.4 Patent Analysis
  • 3.5 Regulatory Environment

4. Global Patient Experience Technology Market by Type

  • 4.1 Overview
  • 4.2 Attractiveness Analysis by Type
  • 4.3 Acute Care Facilities : Trends and Forecast (2019-2031)
  • 4.4 Post Acute Care Facilities : Trends and Forecast (2019-2031)
  • 4.5 Non-Acute Care Facilities : Trends and Forecast (2019-2031)

5. Global Patient Experience Technology Market by Application

  • 5.1 Overview
  • 5.2 Attractiveness Analysis by Application
  • 5.3 Emergency Center : Trends and Forecast (2019-2031)
  • 5.4 Children's Hospitals : Trends and Forecast (2019-2031)
  • 5.5 Academic Medical Center : Trends and Forecast (2019-2031)
  • 5.6 Ambulatory Surgery Center : Trends and Forecast (2019-2031)

6. Regional Analysis

  • 6.1 Overview
  • 6.2 Global Patient Experience Technology Market by Region

7. North American Patient Experience Technology Market

  • 7.1 Overview
  • 7.2 North American Patient Experience Technology Market by Type
  • 7.3 North American Patient Experience Technology Market by Application
  • 7.4 The United States Patient Experience Technology Market
  • 7.5 Canadian Patient Experience Technology Market
  • 7.6 Mexican Patient Experience Technology Market

8. European Patient Experience Technology Market

  • 8.1 Overview
  • 8.2 European Patient Experience Technology Market by Type
  • 8.3 European Patient Experience Technology Market by Application
  • 8.4 German Patient Experience Technology Market
  • 8.5 French Patient Experience Technology Market
  • 8.6 Italian Patient Experience Technology Market
  • 8.7 Spanish Patient Experience Technology Market
  • 8.8 The United Kingdom Patient Experience Technology Market

9. APAC Patient Experience Technology Market

  • 9.1 Overview
  • 9.2 APAC Patient Experience Technology Market by Type
  • 9.3 APAC Patient Experience Technology Market by Application
  • 9.4 Chinese Patient Experience Technology Market
  • 9.5 Indian Patient Experience Technology Market
  • 9.6 Japanese Patient Experience Technology Market
  • 9.7 South Korean Patient Experience Technology Market
  • 9.8 Indonesian Patient Experience Technology Market

10. ROW Patient Experience Technology Market

  • 10.1 Overview
  • 10.2 ROW Patient Experience Technology Market by Type
  • 10.3 ROW Patient Experience Technology Market by Application
  • 10.4 Middle Eastern Patient Experience Technology Market
  • 10.5 South American Patient Experience Technology Market
  • 10.6 African Patient Experience Technology Market

11. Competitor Analysis

  • 11.1 Product Portfolio Analysis
  • 11.2 Operational Integration
  • 11.3 Porter's Five Forces Analysis
    • Competitive Rivalry
    • Bargaining Power of Buyers
    • Bargaining Power of Suppliers
    • Threat of Substitutes
    • Threat of New Entrants
  • 11.4 Market Share Analysis

12. Opportunities & Strategic Analysis

  • 12.1 Value Chain Analysis
  • 12.2 Growth Opportunity Analysis
    • 12.2.1 Growth Opportunity by Type
    • 12.2.2 Growth Opportunity by Application
  • 12.3 Emerging Trends in the Global Patient Experience Technology Market
  • 12.4 Strategic Analysis
    • 12.4.1 New Product Development
    • 12.4.2 Certification and Licensing
    • 12.4.3 Mergers, Acquisitions, Agreements, Collaborations, and Joint Ventures

13. Company Profiles of the Leading Players Across the Value Chain

  • 13.1 Competitive Analysis Overview
  • 13.2 Sodexo
    • Company Overview
    • Patient Experience Technology Market Business Overview
    • New Product Development
    • Merger, Acquisition, and Collaboration
    • Certification and Licensing
  • 13.3 Press Ganey Associates
    • Company Overview
    • Patient Experience Technology Market Business Overview
    • New Product Development
    • Merger, Acquisition, and Collaboration
    • Certification and Licensing
  • 13.4 Vocera Communications
    • Company Overview
    • Patient Experience Technology Market Business Overview
    • New Product Development
    • Merger, Acquisition, and Collaboration
    • Certification and Licensing
  • 13.5 Huron Consulting Group
    • Company Overview
    • Patient Experience Technology Market Business Overview
    • New Product Development
    • Merger, Acquisition, and Collaboration
    • Certification and Licensing
  • 13.6 Aramark
    • Company Overview
    • Patient Experience Technology Market Business Overview
    • New Product Development
    • Merger, Acquisition, and Collaboration
    • Certification and Licensing
  • 13.7 CipherHealth
    • Company Overview
    • Patient Experience Technology Market Business Overview
    • New Product Development
    • Merger, Acquisition, and Collaboration
    • Certification and Licensing
  • 13.8 Accenture
    • Company Overview
    • Patient Experience Technology Market Business Overview
    • New Product Development
    • Merger, Acquisition, and Collaboration
    • Certification and Licensing
  • 13.9 Qualtrics
    • Company Overview
    • Patient Experience Technology Market Business Overview
    • New Product Development
    • Merger, Acquisition, and Collaboration
    • Certification and Licensing
  • 13.10 GetWell
    • Company Overview
    • Patient Experience Technology Market Business Overview
    • New Product Development
    • Merger, Acquisition, and Collaboration
    • Certification and Licensing
  • 13.11 HybridChart
    • Company Overview
    • Patient Experience Technology Market Business Overview
    • New Product Development
    • Merger, Acquisition, and Collaboration
    • Certification and Licensing

14. Appendix

  • 14.1 List of Figures
  • 14.2 List of Tables
  • 14.3 Research Methodology
  • 14.4 Disclaimer
  • 14.5 Copyright
  • 14.6 Abbreviations and Technical Units
  • 14.7 About Us
  • 14.8 Contact Us

List of Figures

  • Figure 1.1: Trends and Forecast for the Global Patient Experience Technology Market
  • Figure 2.1: Usage of Patient Experience Technology Market
  • Figure 2.2: Classification of the Global Patient Experience Technology Market
  • Figure 2.3: Supply Chain of the Global Patient Experience Technology Market
  • Figure 3.1: Trends of the Global GDP Growth Rate
  • Figure 3.2: Trends of the Global Population Growth Rate
  • Figure 3.3: Trends of the Global Inflation Rate
  • Figure 3.4: Trends of the Global Unemployment Rate
  • Figure 3.5: Trends of the Regional GDP Growth Rate
  • Figure 3.6: Trends of the Regional Population Growth Rate
  • Figure 3.7: Trends of the Regional Inflation Rate
  • Figure 3.8: Trends of the Regional Unemployment Rate
  • Figure 3.9: Trends of Regional Per Capita Income
  • Figure 3.10: Forecast for the Global GDP Growth Rate
  • Figure 3.11: Forecast for the Global Population Growth Rate
  • Figure 3.12: Forecast for the Global Inflation Rate
  • Figure 3.13: Forecast for the Global Unemployment Rate
  • Figure 3.14: Forecast for the Regional GDP Growth Rate
  • Figure 3.15: Forecast for the Regional Population Growth Rate
  • Figure 3.16: Forecast for the Regional Inflation Rate
  • Figure 3.17: Forecast for the Regional Unemployment Rate
  • Figure 3.18: Forecast for Regional Per Capita Income
  • Figure 3.19: Driver and Challenges of the Patient Experience Technology Market
  • Figure 4.1: Global Patient Experience Technology Market by Type in 2019, 2024, and 2031
  • Figure 4.2: Trends of the Global Patient Experience Technology Market ($B) by Type
  • Figure 4.3: Forecast for the Global Patient Experience Technology Market ($B) by Type
  • Figure 4.4: Trends and Forecast for Acute Care Facilities in the Global Patient Experience Technology Market (2019-2031)
  • Figure 4.5: Trends and Forecast for Post Acute Care Facilities in the Global Patient Experience Technology Market (2019-2031)
  • Figure 4.6: Trends and Forecast for Non-Acute Care Facilities in the Global Patient Experience Technology Market (2019-2031)
  • Figure 5.1: Global Patient Experience Technology Market by Application in 2019, 2024, and 2031
  • Figure 5.2: Trends of the Global Patient Experience Technology Market ($B) by Application
  • Figure 5.3: Forecast for the Global Patient Experience Technology Market ($B) by Application
  • Figure 5.4: Trends and Forecast for Emergency Center in the Global Patient Experience Technology Market (2019-2031)
  • Figure 5.5: Trends and Forecast for Children's Hospitals in the Global Patient Experience Technology Market (2019-2031)
  • Figure 5.6: Trends and Forecast for Academic Medical Center in the Global Patient Experience Technology Market (2019-2031)
  • Figure 5.7: Trends and Forecast for Ambulatory Surgery Center in the Global Patient Experience Technology Market (2019-2031)
  • Figure 6.1: Trends of the Global Patient Experience Technology Market ($B) by Region (2019-2024)
  • Figure 6.2: Forecast for the Global Patient Experience Technology Market ($B) by Region (2025-2031)
  • Figure 7.1: Trends and Forecast for the North American Patient Experience Technology Market (2019-2031)
  • Figure 7.2: North American Patient Experience Technology Market by Type in 2019, 2024, and 2031
  • Figure 7.3: Trends of the North American Patient Experience Technology Market ($B) by Type (2019-2024)
  • Figure 7.4: Forecast for the North American Patient Experience Technology Market ($B) by Type (2025-2031)
  • Figure 7.5: North American Patient Experience Technology Market by Application in 2019, 2024, and 2031
  • Figure 7.6: Trends of the North American Patient Experience Technology Market ($B) by Application (2019-2024)
  • Figure 7.7: Forecast for the North American Patient Experience Technology Market ($B) by Application (2025-2031)
  • Figure 7.8: Trends and Forecast for the United States Patient Experience Technology Market ($B) (2019-2031)
  • Figure 7.9: Trends and Forecast for the Mexican Patient Experience Technology Market ($B) (2019-2031)
  • Figure 7.10: Trends and Forecast for the Canadian Patient Experience Technology Market ($B) (2019-2031)
  • Figure 8.1: Trends and Forecast for the European Patient Experience Technology Market (2019-2031)
  • Figure 8.2: European Patient Experience Technology Market by Type in 2019, 2024, and 2031
  • Figure 8.3: Trends of the European Patient Experience Technology Market ($B) by Type (2019-2024)
  • Figure 8.4: Forecast for the European Patient Experience Technology Market ($B) by Type (2025-2031)
  • Figure 8.5: European Patient Experience Technology Market by Application in 2019, 2024, and 2031
  • Figure 8.6: Trends of the European Patient Experience Technology Market ($B) by Application (2019-2024)
  • Figure 8.7: Forecast for the European Patient Experience Technology Market ($B) by Application (2025-2031)
  • Figure 8.8: Trends and Forecast for the German Patient Experience Technology Market ($B) (2019-2031)
  • Figure 8.9: Trends and Forecast for the French Patient Experience Technology Market ($B) (2019-2031)
  • Figure 8.10: Trends and Forecast for the Spanish Patient Experience Technology Market ($B) (2019-2031)
  • Figure 8.11: Trends and Forecast for the Italian Patient Experience Technology Market ($B) (2019-2031)
  • Figure 8.12: Trends and Forecast for the United Kingdom Patient Experience Technology Market ($B) (2019-2031)
  • Figure 9.1: Trends and Forecast for the APAC Patient Experience Technology Market (2019-2031)
  • Figure 9.2: APAC Patient Experience Technology Market by Type in 2019, 2024, and 2031
  • Figure 9.3: Trends of the APAC Patient Experience Technology Market ($B) by Type (2019-2024)
  • Figure 9.4: Forecast for the APAC Patient Experience Technology Market ($B) by Type (2025-2031)
  • Figure 9.5: APAC Patient Experience Technology Market by Application in 2019, 2024, and 2031
  • Figure 9.6: Trends of the APAC Patient Experience Technology Market ($B) by Application (2019-2024)
  • Figure 9.7: Forecast for the APAC Patient Experience Technology Market ($B) by Application (2025-2031)
  • Figure 9.8: Trends and Forecast for the Japanese Patient Experience Technology Market ($B) (2019-2031)
  • Figure 9.9: Trends and Forecast for the Indian Patient Experience Technology Market ($B) (2019-2031)
  • Figure 9.10: Trends and Forecast for the Chinese Patient Experience Technology Market ($B) (2019-2031)
  • Figure 9.11: Trends and Forecast for the South Korean Patient Experience Technology Market ($B) (2019-2031)
  • Figure 9.12: Trends and Forecast for the Indonesian Patient Experience Technology Market ($B) (2019-2031)
  • Figure 10.1: Trends and Forecast for the ROW Patient Experience Technology Market (2019-2031)
  • Figure 10.2: ROW Patient Experience Technology Market by Type in 2019, 2024, and 2031
  • Figure 10.3: Trends of the ROW Patient Experience Technology Market ($B) by Type (2019-2024)
  • Figure 10.4: Forecast for the ROW Patient Experience Technology Market ($B) by Type (2025-2031)
  • Figure 10.5: ROW Patient Experience Technology Market by Application in 2019, 2024, and 2031
  • Figure 10.6: Trends of the ROW Patient Experience Technology Market ($B) by Application (2019-2024)
  • Figure 10.7: Forecast for the ROW Patient Experience Technology Market ($B) by Application (2025-2031)
  • Figure 10.8: Trends and Forecast for the Middle Eastern Patient Experience Technology Market ($B) (2019-2031)
  • Figure 10.9: Trends and Forecast for the South American Patient Experience Technology Market ($B) (2019-2031)
  • Figure 10.10: Trends and Forecast for the African Patient Experience Technology Market ($B) (2019-2031)
  • Figure 11.1: Porter's Five Forces Analysis of the Global Patient Experience Technology Market
  • Figure 11.2: Market Share (%) of Top Players in the Global Patient Experience Technology Market (2024)
  • Figure 12.1: Growth Opportunities for the Global Patient Experience Technology Market by Type
  • Figure 12.2: Growth Opportunities for the Global Patient Experience Technology Market by Application
  • Figure 12.3: Growth Opportunities for the Global Patient Experience Technology Market by Region
  • Figure 12.4: Emerging Trends in the Global Patient Experience Technology Market

List of Tables

  • Table 1.1: Growth Rate (%, 2023-2024) and CAGR (%, 2025-2031) of the Patient Experience Technology Market by Type and Application
  • Table 1.2: Attractiveness Analysis for the Patient Experience Technology Market by Region
  • Table 1.3: Global Patient Experience Technology Market Parameters and Attributes
  • Table 3.1: Trends of the Global Patient Experience Technology Market (2019-2024)
  • Table 3.2: Forecast for the Global Patient Experience Technology Market (2025-2031)
  • Table 4.1: Attractiveness Analysis for the Global Patient Experience Technology Market by Type
  • Table 4.2: Market Size and CAGR of Various Type in the Global Patient Experience Technology Market (2019-2024)
  • Table 4.3: Market Size and CAGR of Various Type in the Global Patient Experience Technology Market (2025-2031)
  • Table 4.4: Trends of Acute Care Facilities in the Global Patient Experience Technology Market (2019-2024)
  • Table 4.5: Forecast for Acute Care Facilities in the Global Patient Experience Technology Market (2025-2031)
  • Table 4.6: Trends of Post Acute Care Facilities in the Global Patient Experience Technology Market (2019-2024)
  • Table 4.7: Forecast for Post Acute Care Facilities in the Global Patient Experience Technology Market (2025-2031)
  • Table 4.8: Trends of Non-Acute Care Facilities in the Global Patient Experience Technology Market (2019-2024)
  • Table 4.9: Forecast for Non-Acute Care Facilities in the Global Patient Experience Technology Market (2025-2031)
  • Table 5.1: Attractiveness Analysis for the Global Patient Experience Technology Market by Application
  • Table 5.2: Market Size and CAGR of Various Application in the Global Patient Experience Technology Market (2019-2024)
  • Table 5.3: Market Size and CAGR of Various Application in the Global Patient Experience Technology Market (2025-2031)
  • Table 5.4: Trends of Emergency Center in the Global Patient Experience Technology Market (2019-2024)
  • Table 5.5: Forecast for Emergency Center in the Global Patient Experience Technology Market (2025-2031)
  • Table 5.6: Trends of Children's Hospitals in the Global Patient Experience Technology Market (2019-2024)
  • Table 5.7: Forecast for Children's Hospitals in the Global Patient Experience Technology Market (2025-2031)
  • Table 5.8: Trends of Academic Medical Center in the Global Patient Experience Technology Market (2019-2024)
  • Table 5.9: Forecast for Academic Medical Center in the Global Patient Experience Technology Market (2025-2031)
  • Table 5.10: Trends of Ambulatory Surgery Center in the Global Patient Experience Technology Market (2019-2024)
  • Table 5.11: Forecast for Ambulatory Surgery Center in the Global Patient Experience Technology Market (2025-2031)
  • Table 6.1: Market Size and CAGR of Various Regions in the Global Patient Experience Technology Market (2019-2024)
  • Table 6.2: Market Size and CAGR of Various Regions in the Global Patient Experience Technology Market (2025-2031)
  • Table 7.1: Trends of the North American Patient Experience Technology Market (2019-2024)
  • Table 7.2: Forecast for the North American Patient Experience Technology Market (2025-2031)
  • Table 7.3: Market Size and CAGR of Various Type in the North American Patient Experience Technology Market (2019-2024)
  • Table 7.4: Market Size and CAGR of Various Type in the North American Patient Experience Technology Market (2025-2031)
  • Table 7.5: Market Size and CAGR of Various Application in the North American Patient Experience Technology Market (2019-2024)
  • Table 7.6: Market Size and CAGR of Various Application in the North American Patient Experience Technology Market (2025-2031)
  • Table 7.7: Trends and Forecast for the United States Patient Experience Technology Market (2019-2031)
  • Table 7.8: Trends and Forecast for the Mexican Patient Experience Technology Market (2019-2031)
  • Table 7.9: Trends and Forecast for the Canadian Patient Experience Technology Market (2019-2031)
  • Table 8.1: Trends of the European Patient Experience Technology Market (2019-2024)
  • Table 8.2: Forecast for the European Patient Experience Technology Market (2025-2031)
  • Table 8.3: Market Size and CAGR of Various Type in the European Patient Experience Technology Market (2019-2024)
  • Table 8.4: Market Size and CAGR of Various Type in the European Patient Experience Technology Market (2025-2031)
  • Table 8.5: Market Size and CAGR of Various Application in the European Patient Experience Technology Market (2019-2024)
  • Table 8.6: Market Size and CAGR of Various Application in the European Patient Experience Technology Market (2025-2031)
  • Table 8.7: Trends and Forecast for the German Patient Experience Technology Market (2019-2031)
  • Table 8.8: Trends and Forecast for the French Patient Experience Technology Market (2019-2031)
  • Table 8.9: Trends and Forecast for the Spanish Patient Experience Technology Market (2019-2031)
  • Table 8.10: Trends and Forecast for the Italian Patient Experience Technology Market (2019-2031)
  • Table 8.11: Trends and Forecast for the United Kingdom Patient Experience Technology Market (2019-2031)
  • Table 9.1: Trends of the APAC Patient Experience Technology Market (2019-2024)
  • Table 9.2: Forecast for the APAC Patient Experience Technology Market (2025-2031)
  • Table 9.3: Market Size and CAGR of Various Type in the APAC Patient Experience Technology Market (2019-2024)
  • Table 9.4: Market Size and CAGR of Various Type in the APAC Patient Experience Technology Market (2025-2031)
  • Table 9.5: Market Size and CAGR of Various Application in the APAC Patient Experience Technology Market (2019-2024)
  • Table 9.6: Market Size and CAGR of Various Application in the APAC Patient Experience Technology Market (2025-2031)
  • Table 9.7: Trends and Forecast for the Japanese Patient Experience Technology Market (2019-2031)
  • Table 9.8: Trends and Forecast for the Indian Patient Experience Technology Market (2019-2031)
  • Table 9.9: Trends and Forecast for the Chinese Patient Experience Technology Market (2019-2031)
  • Table 9.10: Trends and Forecast for the South Korean Patient Experience Technology Market (2019-2031)
  • Table 9.11: Trends and Forecast for the Indonesian Patient Experience Technology Market (2019-2031)
  • Table 10.1: Trends of the ROW Patient Experience Technology Market (2019-2024)
  • Table 10.2: Forecast for the ROW Patient Experience Technology Market (2025-2031)
  • Table 10.3: Market Size and CAGR of Various Type in the ROW Patient Experience Technology Market (2019-2024)
  • Table 10.4: Market Size and CAGR of Various Type in the ROW Patient Experience Technology Market (2025-2031)
  • Table 10.5: Market Size and CAGR of Various Application in the ROW Patient Experience Technology Market (2019-2024)
  • Table 10.6: Market Size and CAGR of Various Application in the ROW Patient Experience Technology Market (2025-2031)
  • Table 10.7: Trends and Forecast for the Middle Eastern Patient Experience Technology Market (2019-2031)
  • Table 10.8: Trends and Forecast for the South American Patient Experience Technology Market (2019-2031)
  • Table 10.9: Trends and Forecast for the African Patient Experience Technology Market (2019-2031)
  • Table 11.1: Product Mapping of Patient Experience Technology Suppliers Based on Segments
  • Table 11.2: Operational Integration of Patient Experience Technology Manufacturers
  • Table 11.3: Rankings of Suppliers Based on Patient Experience Technology Revenue
  • Table 12.1: New Product Launches by Major Patient Experience Technology Producers (2019-2024)
  • Table 12.2: Certification Acquired by Major Competitor in the Global Patient Experience Technology Market