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2047979

清潔服務市場：全球產業規模、市場佔有率、趨勢、機會和預測（按類型、最終用戶和地區分類）、競爭格局（2021-2031 年）

Cleaning Services Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Type, By End User, By Region & Competition, 2021-2031F

出版日期: 2026年05月25日 | 出版商:

TechSci Research | 英文 180 Pages | 商品交期: 2-3個工作天內

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簡介目錄

全球清潔服務市場預計將從 2025 年的 659 億美元成長到 2031 年的 1,033.6 億美元，複合年成長率為 7.79%。

該行業涵蓋為商業、住宅和工業領域提供的客製化專業清潔、消毒和設施維護服務。市場成長的主要驅動力是快速的都市化和不斷提高的公共衛生標準，這反過來又要求對基礎設施實施嚴格且頻繁的消毒措施。此外，商業房地產的擴張和雙薪家庭的增加也進一步推動了對外包維護解決方案的需求。國際建築服務承包商協會 (BSCAI) 發布的 2025 年市場調查也印證了這一積極前景，其中 34% 的承包商預計年收入將實現顯著成長，凸顯了該行業的強勁信心和持續需求。

市場概覽
預測期	2027-2031
市場規模（2025 年）	659億美元
市場規模（2031年）	1033.6億美元
複合年成長率（2026-2031）	7.79%
成長最快的細分市場	住宅
最大的市場	北美洲

然而，該行業在勞動力穩定性和保留方面面臨嚴峻挑戰。長期人手不足和高離職率造成營運瓶頸，威脅服務穩定性並限制應變能力。這些勞動力限制迫使服務供應商提高薪資並增加招聘投入，進而擠壓利潤空間，並阻礙其高效擴展業務規模以滿足不斷成長的市場需求。

市場促進因素

外包設施管理服務的日益普及是推動市場擴張的主要動力。這是因為企業都在尋求最佳化營運成本並利用專業知識。各組織正逐步從內部維護系統轉向與能夠管理複雜環境的綜合服務供應商建立合作關係。領先承包商的財務表現也印證了這項轉變。例如，根據ISS A/S於2025年2月發布的2024年度報告，該公司在2024年實現了6.3%的內部成長，主要得益於價格上漲以及與主要客戶的交易量強勁成長。這一成長軌跡凸顯了大型企業對外部供應商的依賴日益加深，以確保服務的連續性和合規性。

同時，消費者對環保、綠色和生態友善清潔解決方案的需求日益成長，正在改變服務交付模式和籌資策略。企業永續發展政策和消費者環保意識的提高，正迫使設施管理人員採用無毒、可生物分解的產品，以減少對環境的影響。根據 CloroxPro 於 2025 年 1 月發布的《2024 年清潔指數》報告，60% 的清潔專業人士表示，他們已設定明確的業務目標，在其設施中使用更多環保產品。為了大規模滿足這一需求，領先的供應商正在將永續實踐融入其核心服務中。特別是，ABM Industries 於 2024 年 12 月發布的《2024 年年度報告》顯示，其總收入達到 84 億美元，這反映出該公司擁有雄厚的資金實力，可在其龐大的物業組合中實施此類全面的綠色清潔計劃。

市場挑戰

勞動力穩定性方面的挑戰嚴重限制了全球清潔服務市場的擴充性。儘管對設施管理的需求不斷成長，但該行業面臨著一個實際的限制：可靠的勞動力短缺。當服務供應商面臨長期缺勤和高離職率時，他們就失去了競標新契約和拓展現有客戶群所需的能力。因此，企業被迫將資金從開拓新市場和升級基礎設施等成長策略中轉移出來，轉而投資於持續招募和提高薪資以維持最低人員配置水準。這種情況限制了收入潛力，因為企業只有擁有穩定的勞動力才能履行職責，從而訂單新專案。

從近期產業對未來招募前景的趨勢來看，勞動力短缺的持續性顯而易見。國際建築服務承包商協會 (BSCAI) 發布的《2025 年報告》顯示，40% 的承包商預計未來 12 個月招募挑戰將進一步加劇。這項數據凸顯了市場機會與所需人力資本匱乏之間存在的巨大差距。只要招聘挑戰持續存在，相當一部分市場就無法將日益成長的衛生管理需求轉化為實際成長。

市場趨勢

為應對持續的勞動力短缺，全球清潔服務市場正迅速採用自主機器人清潔系統和協作機器人，這已成為一項策略性舉措。服務供應商正擴大部署這些先進設備，以實現重複性地面維護工作的自動化，使員工能夠專注於更高價值的衛生要求和精細的表面消毒。這種機械化趨勢直接體現在整個產業的資本投資上。根據坦能公司於2025年2月發布的“2024年第四季及全年業績報告”，該公司全年淨銷售額達到創紀錄的12.9億美元，同比成長3.5%，這主要得益於市場對其包括新一代自主解決方案在內的全系列設備的強勁需求。

同時，物聯網 (IoT) 在智慧設施管理中的應用正推動產業從靜態調度轉變為預測性、數據驅動的服務模式。透過利用互聯感測器和即時分析，設施管理人員可以根據實際使用情況和模式動態分配資源，從而顯著提高營運效率並降低不必要的人事費用。整合服務提供者的業績凸顯了這種高科技方法的商業性可行性。例如，根據 ABM Industries 於 2025 年 3 月發布的“第一季業績”，其技術解決方案部門的收入成長了 22%，達到 2.023 億美元，這凸顯了客戶對專業化、技術驅動型設施性能服務的快速接受。

The Global Cleaning Services Market is projected to expand from USD 65.90 Billion in 2025 to USD 103.36 Billion by 2031, registering a CAGR of 7.79%. This industry encompasses professional janitorial, sanitation, and facility maintenance offerings tailored for the commercial, residential, and industrial sectors. Market growth is primarily driven by rapid urbanization and elevated public health expectations, which have mandated strict and frequent sanitization protocols across physical infrastructure. Additionally, the expansion of commercial real estate and the rise in dual-income households further bolster the demand for outsourced maintenance solutions. This positive outlook is supported by the Building Service Contractors Association International's 2025 market study, wherein 34 percent of contractors anticipated significantly higher sales compared to the previous year, highlighting robust industry confidence and sustained demand.

Market Overview
Forecast Period	2027-2031
Market Size 2025	USD 65.90 Billion
Market Size 2031	USD 103.36 Billion
CAGR 2026-2031	7.79%
Fastest Growing Segment	Residential
Largest Market	North America

However, the sector faces a substantial hurdle regarding workforce stability and labor availability. Persistent labor shortages and high employee turnover rates create operational bottlenecks that jeopardize service consistency and limit capacity. These workforce constraints compel service providers to raise wages and increase investment in recruitment, which subsequently compresses profit margins and impedes the ability of companies to scale their operations efficiently to meet rising market requirements.

Market Driver

The increasing trend of outsourcing facility management services acts as a primary catalyst for market expansion, as commercial entities seek to optimize operational costs and leverage specialized expertise. Organizations are progressively shifting from in-house maintenance to partnerships with integrated service providers capable of managing complex environments. This transition is substantiated by the financial performance of leading contractors; for instance, according to ISS A/S in its 'Annual Report 2024' released in February 2025, the company achieved organic growth of 6.3 percent in 2024, largely driven by price increases and positive volume growth in key accounts. This growth trajectory highlights the significant reliance of large-scale enterprises on external vendors to ensure service continuity and regulatory compliance.

Simultaneously, the growing preference for green and eco-friendly cleaning solutions is reshaping service delivery models and procurement strategies. Corporate sustainability mandates and heightened occupant awareness are compelling facility managers to adopt non-toxic, biodegradable products that reduce environmental impact. According to CloroxPro's '2024 Clean Index report' from January 2025, 60 percent of cleaning professionals reported that their facility has set a specific business goal to use more eco-conscious products. To satisfy this demand at scale, major providers are integrating sustainable practices into their core offerings; notably, according to ABM Industries' '2024 Annual Report' from December 2024, the company's total revenue reached $8.4 billion, reflecting the robust capitalization required to implement such comprehensive green cleaning programs across vast real estate portfolios.

Market Challenge

The challenge of workforce stability significantly restricts the scalability of the Global Cleaning Services Market. Although demand for facility maintenance is rising, the industry is physically constrained by a scarcity of reliable labor. When service providers face chronic absenteeism and high turnover, they lose the operational capacity required to bid on new contracts or expand existing accounts. Consequently, companies are forced to divert financial resources away from growth initiatives-such as entering new territories or upgrading infrastructure-and instead channel them into perpetual recruitment cycles and wage inflation to retain basic staffing levels. This dynamic creates a cap on revenue potential, as firms cannot accept new business without the assurance of a consistent workforce to execute the tasks.

The persistent nature of this labor deficit is evidenced by recent industry sentiments regarding future hiring prospects. According to the Building Service Contractors Association International in its 2025 report, 40 percent of contractors expect recruitment challenges to grow over the next 12 months. This statistic highlights a critical disconnect where market opportunity exists, but the human capital required to capture it is unavailable. As long as recruitment difficulties persist, a substantial portion of the market will remain unable to convert the heightened demand for sanitation into actualized growth.

Market Trends

The deployment of autonomous robotic cleaning systems and cobots is rapidly reshaping the Global Cleaning Services Market as a strategic response to persistent workforce instability. Service providers are increasingly integrating these sophisticated machines to automate repetitive floor care tasks, thereby allowing human staff to focus on high-value sanitization requirements and detailed surface disinfection. This mechanization trend is directly reflected in the capital expenditures of the sector; according to Tennant Company's '2024 Fourth-Quarter and Full-Year Results' released in February 2025, the manufacturer achieved record full-year net sales of $1.29 billion, a 3.5 percent increase attributed to strong demand for its comprehensive equipment portfolio, including next-generation autonomous solutions.

Concurrently, the integration of the Internet of Things (IoT) for smart facility management is transitioning the industry from static schedules to predictive, data-driven service models. By utilizing interconnected sensors and real-time analytics, facility managers can dynamically allocate resources based on actual occupancy and usage patterns, significantly enhancing operational efficiency and reducing unnecessary labor costs. The commercial viability of this high-tech approach is evidenced by the performance of integrated providers; for instance, according to ABM Industries' 'First Quarter Fiscal 2025 Results' from March 2025, revenue for the Technical Solutions segment surged by 22 percent to $202.3 million, underscoring the rapid client adoption of specialized, technology-enabled facility performance services.

Key Market Players

ISS A/S
ABM Industries Incorporated
Aramark
Jani-King International Inc.
Rentokil Initial plc
Pritchard Industries Inc.
Vanguard Cleaning Systems Inc.
The ServiceMaster Company LLC
Sodexo Group
CBRE Inc.

Report Scope

In this report, the Global Cleaning Services Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

Cleaning Services Market, By Type

Window Cleaning
Vacuuming
Floor Care
Maid Services
Carpet & Upholstery
Other

Cleaning Services Market, By End User

Commercial
Residential
Industrial

Cleaning Services Market, By Region

North America
- United States
- Canada
- Mexico
Europe
- France
- United Kingdom
- Italy
- Germany
- Spain
Asia Pacific
- China
- India
- Japan
- Australia
- South Korea
South America
- Brazil
- Argentina
- Colombia
Middle East & Africa
- South Africa
- Saudi Arabia
- UAE

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Global Cleaning Services Market.

Available Customizations:

Global Cleaning Services Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

1. Product Overview

1.1. Market Definition
1.2. Scope of the Market
- 1.2.1. Markets Covered
- 1.2.2. Years Considered for Study
- 1.2.3. Key Market Segmentations

2. Research Methodology

2.1. Objective of the Study
2.2. Baseline Methodology
2.3. Key Industry Partners
2.4. Major Association and Secondary Sources
2.5. Forecasting Methodology
2.6. Data Triangulation & Validation
2.7. Assumptions and Limitations

3. Executive Summary

3.1. Overview of the Market
3.2. Overview of Key Market Segmentations
3.3. Overview of Key Market Players
3.4. Overview of Key Regions/Countries
3.5. Overview of Market Drivers, Challenges, Trends

4. Voice of Customer

5. Global Cleaning Services Market Outlook

5.1. Market Size & Forecast
- 5.1.1. By Value
5.2. Market Share & Forecast
- 5.2.1. By Type (Window Cleaning, Vacuuming, Floor Care, Maid Services, Carpet & Upholstery, Other)
- 5.2.2. By End User (Commercial, Residential, Industrial)
- 5.2.3. By Region
- 5.2.4. By Company (2025)
5.3. Market Map

6. North America Cleaning Services Market Outlook

6.1. Market Size & Forecast
- 6.1.1. By Value
6.2. Market Share & Forecast
- 6.2.1. By Type
- 6.2.2. By End User
- 6.2.3. By Country
6.3. North America: Country Analysis
- 6.3.1. United States Cleaning Services Market Outlook
  - 6.3.1.1. Market Size & Forecast
    - 6.3.1.1.1. By Value
  - 6.3.1.2. Market Share & Forecast
    - 6.3.1.2.1. By Type
    - 6.3.1.2.2. By End User
- 6.3.2. Canada Cleaning Services Market Outlook
  - 6.3.2.1. Market Size & Forecast
    - 6.3.2.1.1. By Value
  - 6.3.2.2. Market Share & Forecast
    - 6.3.2.2.1. By Type
    - 6.3.2.2.2. By End User
- 6.3.3. Mexico Cleaning Services Market Outlook
  - 6.3.3.1. Market Size & Forecast
    - 6.3.3.1.1. By Value
  - 6.3.3.2. Market Share & Forecast
    - 6.3.3.2.1. By Type
    - 6.3.3.2.2. By End User

7. Europe Cleaning Services Market Outlook

7.1. Market Size & Forecast
- 7.1.1. By Value
7.2. Market Share & Forecast
- 7.2.1. By Type
- 7.2.2. By End User
- 7.2.3. By Country
7.3. Europe: Country Analysis
- 7.3.1. Germany Cleaning Services Market Outlook
  - 7.3.1.1. Market Size & Forecast
    - 7.3.1.1.1. By Value
  - 7.3.1.2. Market Share & Forecast
    - 7.3.1.2.1. By Type
    - 7.3.1.2.2. By End User
- 7.3.2. France Cleaning Services Market Outlook
  - 7.3.2.1. Market Size & Forecast
    - 7.3.2.1.1. By Value
  - 7.3.2.2. Market Share & Forecast
    - 7.3.2.2.1. By Type
    - 7.3.2.2.2. By End User
- 7.3.3. United Kingdom Cleaning Services Market Outlook
  - 7.3.3.1. Market Size & Forecast
    - 7.3.3.1.1. By Value
  - 7.3.3.2. Market Share & Forecast
    - 7.3.3.2.1. By Type
    - 7.3.3.2.2. By End User
- 7.3.4. Italy Cleaning Services Market Outlook
  - 7.3.4.1. Market Size & Forecast
    - 7.3.4.1.1. By Value
  - 7.3.4.2. Market Share & Forecast
    - 7.3.4.2.1. By Type
    - 7.3.4.2.2. By End User
- 7.3.5. Spain Cleaning Services Market Outlook
  - 7.3.5.1. Market Size & Forecast
    - 7.3.5.1.1. By Value
  - 7.3.5.2. Market Share & Forecast
    - 7.3.5.2.1. By Type
    - 7.3.5.2.2. By End User

8. Asia Pacific Cleaning Services Market Outlook

8.1. Market Size & Forecast
- 8.1.1. By Value
8.2. Market Share & Forecast
- 8.2.1. By Type
- 8.2.2. By End User
- 8.2.3. By Country
8.3. Asia Pacific: Country Analysis
- 8.3.1. China Cleaning Services Market Outlook
  - 8.3.1.1. Market Size & Forecast
    - 8.3.1.1.1. By Value
  - 8.3.1.2. Market Share & Forecast
    - 8.3.1.2.1. By Type
    - 8.3.1.2.2. By End User
- 8.3.2. India Cleaning Services Market Outlook
  - 8.3.2.1. Market Size & Forecast
    - 8.3.2.1.1. By Value
  - 8.3.2.2. Market Share & Forecast
    - 8.3.2.2.1. By Type
    - 8.3.2.2.2. By End User
- 8.3.3. Japan Cleaning Services Market Outlook
  - 8.3.3.1. Market Size & Forecast
    - 8.3.3.1.1. By Value
  - 8.3.3.2. Market Share & Forecast
    - 8.3.3.2.1. By Type
    - 8.3.3.2.2. By End User
- 8.3.4. South Korea Cleaning Services Market Outlook
  - 8.3.4.1. Market Size & Forecast
    - 8.3.4.1.1. By Value
  - 8.3.4.2. Market Share & Forecast
    - 8.3.4.2.1. By Type
    - 8.3.4.2.2. By End User
- 8.3.5. Australia Cleaning Services Market Outlook
  - 8.3.5.1. Market Size & Forecast
    - 8.3.5.1.1. By Value
  - 8.3.5.2. Market Share & Forecast
    - 8.3.5.2.1. By Type
    - 8.3.5.2.2. By End User

9. Middle East & Africa Cleaning Services Market Outlook

9.1. Market Size & Forecast
- 9.1.1. By Value
9.2. Market Share & Forecast
- 9.2.1. By Type
- 9.2.2. By End User
- 9.2.3. By Country
9.3. Middle East & Africa: Country Analysis
- 9.3.1. Saudi Arabia Cleaning Services Market Outlook
  - 9.3.1.1. Market Size & Forecast
    - 9.3.1.1.1. By Value
  - 9.3.1.2. Market Share & Forecast
    - 9.3.1.2.1. By Type
    - 9.3.1.2.2. By End User
- 9.3.2. UAE Cleaning Services Market Outlook
  - 9.3.2.1. Market Size & Forecast
    - 9.3.2.1.1. By Value
  - 9.3.2.2. Market Share & Forecast
    - 9.3.2.2.1. By Type
    - 9.3.2.2.2. By End User
- 9.3.3. South Africa Cleaning Services Market Outlook
  - 9.3.3.1. Market Size & Forecast
    - 9.3.3.1.1. By Value
  - 9.3.3.2. Market Share & Forecast
    - 9.3.3.2.1. By Type
    - 9.3.3.2.2. By End User

10. South America Cleaning Services Market Outlook

10.1. Market Size & Forecast
- 10.1.1. By Value
10.2. Market Share & Forecast
- 10.2.1. By Type
- 10.2.2. By End User
- 10.2.3. By Country
10.3. South America: Country Analysis
- 10.3.1. Brazil Cleaning Services Market Outlook
  - 10.3.1.1. Market Size & Forecast
    - 10.3.1.1.1. By Value
  - 10.3.1.2. Market Share & Forecast
    - 10.3.1.2.1. By Type
    - 10.3.1.2.2. By End User
- 10.3.2. Colombia Cleaning Services Market Outlook
  - 10.3.2.1. Market Size & Forecast
    - 10.3.2.1.1. By Value
  - 10.3.2.2. Market Share & Forecast
    - 10.3.2.2.1. By Type
    - 10.3.2.2.2. By End User
- 10.3.3. Argentina Cleaning Services Market Outlook
  - 10.3.3.1. Market Size & Forecast
    - 10.3.3.1.1. By Value
  - 10.3.3.2. Market Share & Forecast
    - 10.3.3.2.1. By Type
    - 10.3.3.2.2. By End User

11. Market Dynamics

11.1. Drivers
11.2. Challenges

12. Market Trends & Developments

12.1. Merger & Acquisition (If Any)
12.2. Product Launches (If Any)
12.3. Recent Developments

13. Global Cleaning Services Market: SWOT Analysis

14. Porter's Five Forces Analysis

14.1. Competition in the Industry
14.2. Potential of New Entrants
14.3. Power of Suppliers
14.4. Power of Customers
14.5. Threat of Substitute Products

15. Competitive Landscape

15.1. ISS A/S
- 15.1.1. Business Overview
- 15.1.2. Products & Services
- 15.1.3. Recent Developments
- 15.1.4. Key Personnel
- 15.1.5. SWOT Analysis
15.2. ABM Industries Incorporated
15.3. Aramark
15.4. Jani-King International Inc.
15.5. Rentokil Initial plc
15.6. Pritchard Industries Inc.
15.7. Vanguard Cleaning Systems Inc.
15.8. The ServiceMaster Company LLC
15.9. Sodexo Group
15.10. CBRE Inc.