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市場調查報告書
商品編碼
1970697
地毯和襯墊傢俱清潔服務市場-全球產業規模、佔有率、趨勢、機會、預測:按服務類型、應用、地區和競爭格局分類,2021-2031年Carpet & Upholstery Cleaning Services Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Service Type, By Application, By Region & Competition, 2021-2031F |
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全球地毯和襯墊傢俱清潔服務市場預計將從 2025 年的 627.4 億美元成長到 2031 年的 867.8 億美元,複合年成長率為 5.56%。
該行業由專注於織物家具和紡織地板材料的修復性維護和衛生管理的專業公司和機構組成,他們運用低水分封裝和高溫水萃取等技術。推動該行業發展的關鍵因素包括:人們對商業設施衛生標準和室內空氣品質的日益關注,以及雙薪家庭增多導致住宅對外包清潔服務的依賴性增強。這一成長趨勢是可以量化的,國際建築服務承包商協會 (BSCAI) 的一項調查顯示,約 82% 的受訪服務承包商預計來年收入將有所成長,這凸顯了市場對專業清潔服務的強勁需求。
| 市場概覽 | |
|---|---|
| 預測期 | 2027-2031 |
| 市場規模:2025年 | 627.4億美元 |
| 市場規模:2031年 | 867.8億美元 |
| 複合年成長率:2026-2031年 | 5.56% |
| 成長最快的細分市場 | 住宅 |
| 最大的市場 | 歐洲 |
儘管需求不斷成長,但市場在招募和留住技術工人方面仍面臨許多挑戰。由於該行業嚴重依賴體力勞動,勞動力市場緊張和工資上漲的壓力共同構成了企業擴張的主要瓶頸。這種勞動市場的不穩定性限制了高需求地區的服務能力,可能擠壓利潤空間,並對市場的永續成長構成持續的阻礙。
採用永續且環保的綠色清潔技術正在從根本上改變服務交付方式,並成為市場成長的主要驅動力。隨著設施管理人員和企業客戶越來越重視環境、社會和管治(ESG) 目標,傳統的高耗水萃取技術正明顯轉向可生物分解化學品和低水分封裝技術。這項轉變的驅動力既來自營運效率的提升,也來自相關法規的要求,因為這些現代技術能夠顯著減少用水量和乾燥時間,從而降低業務中斷風險。這種對永續性重視也體現在主要產業參與者的表現中。藝康集團 (Ecolab) 於 2025 年 5 月發布的《2024 年成長與影響報告》重點介紹了該公司資源高效解決方案如何幫助客戶節約 2260 億加侖的水,凸顯了紡織品維護領域向環保衛生通訊協定的顯著市場轉變。
同時,由於飯店基礎設施和商業房地產的快速成長,合約清潔的實際目標市場也在不斷擴大。疫情後旅遊業的復甦使運轉率達到新高,加速了地板材料磨損,需要更頻繁的修復性清潔來維持資產壽命和品牌標準。產業支出預測也印證了這項需求的激增。美國飯店及住宿協會 (AHLA) 在 2025 年 2 月發布的《產業趨勢報告》中預測,到 2025 年,飯店住宿名義支出將達到 7,772.5 億美元。這凸顯了嚴格維護以確保客戶滿意度的緊迫性。這種業務成長使設施服務提供服務業者受益,反映出他們對專業基礎設施管理合作夥伴的持續高度依賴。 ABM Industries 的報告顯示,截至 2024 年 12 月的會計年度,其總年收入達 84 億美元,也印證了這一點。
招募和留住技術純熟勞工的挑戰仍然是全球地毯和襯墊傢俱清潔服務市場永續發展的一大障礙。由於該行業嚴重依賴人工進行清潔衛生管理,合格工人數量的減少和高離職率構成了嚴重的營運瓶頸。因此,服務提供者常常因為人手不足而無法擴大營運規模以滿足不斷成長的需求。此外,激烈的勞動力競爭迫使企業大幅提高薪資,這直接降低了利潤率,並限制了可用於業務再投資的資金。
這種勞動力不穩定在支撐清潔服務需求的關鍵商業領域的數據中顯而易見。根據美國酒店及住宿設施協會 (AHLA) 的一項調查,2024 年接受調查的酒店中有 76% 面臨員工短缺,其中 50% 的酒店表示,客房清潔(負責地板和織物維護的主要職能)是他們最迫切的招聘需求。這些數據凸顯了一個結構性問題:無法獲得可靠的勞動力直接限制了可完成的維護工作量,儘管客戶需求強勁,但實際上卻抑制了市場收入成長。
隨著企業致力於提升營運效率並提供數據驅動的品質保證,人工智慧驅動的機器人清潔設備正迅速成為行業標準。這些自主移動機器人(AMR)的部署並非僅僅為了取代人工,而是為了管理大規模、重複性的地面維護工作,從而創造一個讓技術嫻熟的技師能夠專注於專業織物護理和精細修復工作的環境。這項技術進步使企業能夠提供數位化報告,作為工作績效的檢驗證據。設施管理人員對這項功能的需求日益成長,以確保符合衛生標準。部署規模令人矚目,坦能公司(Tennant Company)在2025年6月宣布,其自主移動機器人的累計銷量已達1萬台,這表明整個行業正在向自動化解決方案轉型,以確保在複雜的商業環境中提供始終如一的服務。
同時,專門用於去除寵物污垢和異味的清潔產品需求顯著成長。這主要源自於人們越來越傾向於將寵物視為家庭成員,共同生活在室內空間。隨著人們對高檔家具和優質地板材料的投資增加,對寵物相關問題(例如過敏原和生物來源污漬)的接受度降低,從而催生了對超越傳統蒸汽清潔的先進酶清潔技術的需求。在消費者對寵物福利的大力投入推動下,這個細分市場正在發展成為一個重要的收入來源。根據美國寵物用品協會於2025年3月發布的《2025年產業趨勢報告》,2024年美國寵物產業總支出將達到1520億美元,這顯示儘管養寵物會帶來諸多挑戰,但大規模的消費者群體願意在維持家居環境衛生方面投入巨資。
The Global Carpet & Upholstery Cleaning Services Market is projected to expand from USD 62.74 Billion in 2025 to USD 86.78 Billion by 2031, registering a CAGR of 5.56%. This industry consists of professional contractors and agencies dedicated to the restorative maintenance and sanitation of fabric furniture and textile floor coverings, utilizing techniques such as low-moisture encapsulation and hot water extraction. The primary factors fueling this sector include a heightened focus on hygiene standards and indoor air quality in commercial settings, as well as an increasing reliance by residential households on outsourced cleaning services due to the demands of dual-income lifestyles. This growth trend is measurable; the Building Service Contractors Association International noted that in 2024, roughly 82% of surveyed service contractors anticipated a rise in sales revenue for the coming fiscal year, highlighting the strong demand for professional cleaning interventions.
| Market Overview | |
|---|---|
| Forecast Period | 2027-2031 |
| Market Size 2025 | USD 62.74 Billion |
| Market Size 2031 | USD 86.78 Billion |
| CAGR 2026-2031 | 5.56% |
| Fastest Growing Segment | Residential |
| Largest Market | Europe |
Despite this upward trajectory in demand, the market encounters a major obstacle regarding the hiring and retention of a skilled workforce. As the industry depends heavily on manual labor, a tightening labor market combined with escalating wage expectations has created a significant bottleneck for providers aiming to expand their operations. This volatility in the workforce threatens to restrict service capacity in high-demand areas and compress profit margins, serving as a persistent impediment to sustained market growth.
Market Driver
The implementation of sustainable, eco-friendly green cleaning technologies has become a major engine for market growth, fundamentally transforming how services are delivered. As facility managers and corporate clients place greater emphasis on environmental, social, and governance (ESG) goals, there is a clear movement away from traditional, water-heavy extraction techniques in favor of biodegradable chemical solutions and low-moisture encapsulation. This shift is driven by operational efficiency as much as regulation, since these modern technologies drastically lower water usage and drying times, thereby reducing business interruptions. The magnitude of this focus on sustainability is reflected in the achievements of key industry players; Ecolab's '2024 Growth & Impact Report' from May 2025 highlighted that their resource-efficient solutions helped clients save 226 billion gallons of water, emphasizing the crucial market shift toward environmentally responsible sanitation protocols for textile maintenance.
Concurrently, the physical addressable market for contract cleaning is broadening due to the rapid growth of hospitality infrastructure and commercial real estate. The recovery of the tourism and travel sector following the pandemic has pushed occupancy rates to new levels, accelerating the wear and tear on flooring assets and requiring more frequent restorative cleaning to maintain asset longevity and brand standards. This surge in demand is supported by sectoral spending forecasts; the American Hotel & Lodging Association's '2025 State of the Industry' report from February 2025 projects nominal hotel guest spending to hit $777.25 billion in 2025, creating an urgent need for rigorous maintenance to ensure guest satisfaction. This increased activity benefits facility service providers, as evidenced by ABM Industries reporting total annual revenue of $8.4 billion in their December 2024 results, reflecting a continued strong reliance on professional infrastructure management partners.
Market Challenge
The challenge of hiring and retaining skilled labor remains a constant hurdle to the continued growth of the Global Carpet and Upholstery Cleaning Services Market. Because this sector relies extensively on a manual workforce to perform restorative sanitation, a shrinking pool of qualified candidates and high turnover rates have established a critical operational bottleneck. Consequently, service providers often find themselves unable to expand capacity to meet growing demand due to a lack of personnel required to service additional contracts. Moreover, the fierce competition for workers compels companies to increase wages significantly, which directly reduces profit margins and limits the capital available for operational reinvestment.
This instability in the workforce is quantitatively apparent in key commercial sectors that fuel the demand for cleaning services. According to the American Hotel & Lodging Association, 76% of hotels surveyed in 2024 reported facing staffing shortages, with 50% identifying housekeeping-the primary function responsible for floor and fabric maintenance-as their most urgent hiring requirement. These figures highlight a systemic problem where the inability to secure a reliable workforce directly limits the volume of maintenance work that can be completed, effectively capping market revenue growth despite strong interest from customers.
Market Trends
The adoption of AI-powered robotic cleaning equipment is fast becoming an industry standard as providers aim to improve operational efficiency and offer data-backed quality assurance. Instead of simply replacing human effort, these autonomous mobile robots (AMRs) are deployed to manage large-scale, repetitive floor maintenance, freeing up skilled technicians to concentrate on specialized fabric care and detailed restorative tasks. This technological evolution allows companies to provide digital reporting as verifiable proof of work, a feature increasingly requested by facility managers to verify compliance with hygiene standards. The extent of this adoption is substantial; in June 2025, Tennant Company announced the sale of its 10,000th autonomous mobile robot, indicating a broad industry shift toward automated solutions that guarantee consistent service in complex commercial settings.
At the same time, the market is experiencing a notable increase in specialized treatments for pet stain and odor removal, fueled by the growing trend of treating companion animals as family members within indoor living spaces. As households invest in luxury upholstery and premium flooring, there is less tolerance for pet-related issues such as allergens and biological stains, requiring advanced enzymatic cleaning methods that exceed standard steam cleaning capabilities. This niche has developed into a vital revenue stream, underpinned by strong consumer spending on pet welfare; the American Pet Products Association's '2025 State of the Industry' report from March 2025 notes that total U.S. pet industry expenditures hit $152 billion in 2024, demonstrating a large consumer base willing to invest significantly in maintaining a hygienic home environment despite the challenges of pet ownership.
Report Scope
In this report, the Global Carpet & Upholstery Cleaning Services Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:
Company Profiles: Detailed analysis of the major companies present in the Global Carpet & Upholstery Cleaning Services Market.
Global Carpet & Upholstery Cleaning Services Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report: