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1965341

商業清潔服務市場－全球產業規模、佔有率、趨勢、機會、預測：按類型、應用、地區和競爭格局分類，2021-2031年

Commercial Cleaning Services Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Type, By Application, By Region & Competition, 2021-2031F

出版日期: 2026年01月19日 | 出版商:

TechSci Research | 英文 185 Pages | 商品交期: 2-3個工作天內

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簡介目錄

全球商業清潔服務市場預計將從 2025 年的 2,252.4 億美元成長到 2031 年的 3,363.2 億美元，複合年成長率為 6.91%。

該行業涵蓋非住宅環境（例如醫療機構、公司辦公室、教育機構和工業設施）的專業維護和衛生服務，服務範圍從標準清潔到專業地面護理和符合法規要求的消毒。市場成長的主要促進因素是全球衛生標準的不斷提高以及企業為降低成本和提高營運效率而將設施管理外包的策略。據國際建築服務承包商協會 (BSCAI) 稱，34% 的承包商預測 2025 年收入將同比成長顯著，這表明他們對該行業充滿信心。

市場概覽
預測期	2027-2031
市場規模：2025年	2252.4億美元
市場規模：2031年	3363.2億美元
複合年成長率：2026-2031年	6.91%
成長最快的細分市場	對於企業
最大的市場	北美洲

然而，由於勞動力嚴重短缺和員工流失問題，市場正面臨巨大的挑戰。該行業飽受高離職率和招聘可靠員工的難題困擾，這通常歸因於薪資競爭和繁重的體力勞動。這種不穩定性阻礙了服務供應商有效拓展業務，並導致招募和培訓成本增加。因此，難以獲得穩定的勞動力可能導致利潤率下降，並阻礙商業清潔行業的整體成長。

市場促進因素

採用自動化清潔技術和機器人已成為應對勞動力短缺和滿足持續、高頻次衛生管理需求的關鍵策略。服務供應商正積極使用自主移動機器人 (AMR) 執行諸如地板清潔等重複性任務，使員工能夠專注於更複雜、更接觸性的消毒工作。數據分析也為效能檢驗提供了至關重要的依據。例如，Brain Corp 在 2024 年 12 月報告稱，其自主機器人已在全球範圍內清潔了超過 2500 億平方英尺的商業空間，這體現了這種整合的規模之大。

同時，隨著人們對職場衛生和員工健康的日益重視，企業強制執行返崗政策正在推動市場成長。各設施正在採用基於實證的衛生通訊協定，這些規範超越了表面清潔，最大限度地減少病原體傳播，並為使用者提供安全感。根據《清潔與維護管理》(CMM)雜誌2025年3月的一項調查，30%的設施管理人員將員工健康與安全視為首要管理任務。這一趨勢正為以健康為中心的解決方案提供者帶來財務成功；例如，ABM Industries公司報告稱，其2025年第三季的營收年增了6.2%。

市場挑戰

全球商業清潔服務市場面臨的主要障礙是勞動力嚴重短缺和合格人員難以留住。這種營運瓶頸導致服務提供者無法滿足不斷成長的需求，迫使他們拒絕新契約或縮減現有合約的範圍，從而直接限制了他們的收入潛力。此外，持續不斷的招募和培訓新員工也帶來了沉重的財務負擔，迫使他們將原本可用於業務發展和創新的資金轉移出去。

這種不穩定性因薪資競爭和體力勞動強度大而加劇，不利於長期就業。勞動力不穩定會損害服務的連續性和品質，並危及客戶維繫和滿意度。據國際建築服務承包商協會 (BSCAI) 稱，40% 的承包商預計到 2025 年，招聘挑戰將進一步加劇。持續的勞動力短缺正在降低利潤率，阻礙整體市場成長，並使企業無法充分利用產業發展動能。

市場趨勢

向資料驅動、按需清潔模式的轉變，正在將工作流程從固定時間表轉變為動態的、基於使用情況的回應。透過利用物聯網感測器和占用率分析，設施管理人員可以精準地在需要的時間和地點部署清潔團隊，從而最佳化資源配置，並避免在高人流量區域出現衛生管理延誤。這種方法顯著提高了服務準確性和客戶滿意度。例如，Tork 在 2025 年 7 月報告稱，實施 Tork Vision Cleaning 系統的設施管理人員將申訴減少了 75%，並將營運效率提高了 68%。

同時，隨著綠色清潔和循環經濟實踐的推廣，市場格局正在重塑。客戶對永續性策略的需求已不再局限於簡單地替換化學品。服務供應商正積極採納循環經濟原則，例如全面的廢棄物再利用和資源高效運營，以配合其公司的淨零排放目標。例如，索迪斯英國及愛爾蘭公司於2025年3月宣布，在其實施「廢棄物監測」（WasteWatch）數據項目的設施中，食物廢棄物平均減少了45%，凸顯了有針對性的永續性策略所帶來的營運效益。

The Global Commercial Cleaning Services Market is projected to expand from USD 225.24 Billion in 2025 to USD 336.32 Billion by 2031, growing at a CAGR of 6.91%. This sector includes professional maintenance and sanitation for non-residential environments such as healthcare institutions, corporate offices, educational facilities, and industrial sites, covering tasks ranging from standard janitorial work to specialized floor care and regulatory disinfection. Market growth is primarily fueled by rising global hygiene standards and a corporate strategy to outsource facility management for cost reduction and operational efficiency. According to the Building Service Contractors Association International, 34 percent of contractors anticipated significantly higher sales in 2025 compared to the previous year, signaling strong confidence in the industry.

Market Overview
Forecast Period	2027-2031
Market Size 2025	USD 225.24 Billion
Market Size 2031	USD 336.32 Billion
CAGR 2026-2031	6.91%
Fastest Growing Segment	Corporate
Largest Market	North America

However, the market faces significant headwinds due to acute labor shortages and workforce retention issues. The industry is hampered by high turnover rates and challenges in recruiting reliable staff, often driven by wage competition and physically demanding working conditions. This instability restricts service providers' ability to scale effectively and leads to inflated recruitment and training costs. Consequently, the difficulty in maintaining a stable labor pool threatens to reduce profit margins and constrain the broader expansion of the commercial cleaning sector.

Market Driver

The deployment of Automated Cleaning Technologies and Robotics has become a vital strategy to address labor shortages and the demand for consistent, high-frequency sanitation. Service providers are increasingly utilizing autonomous mobile robots (AMRs) for repetitive tasks such as floor scrubbing, which allows human employees to concentrate on complex, high-touch disinfection while data analytics provide essential performance validation. Highlighting the scale of this integration, Brain Corp reported in December 2024 that its fleet of autonomous robots had cleaned over 250 billion square feet of commercial space worldwide.

Simultaneously, a sharpened focus on workplace hygiene and employee wellness is driving market growth as companies implement return-to-office mandates. Facilities are adopting evidence-based hygiene protocols that go beyond visual cleanliness to minimize pathogen transmission and reassure occupants. In March 2025, Cleaning & Maintenance Management (CMM) found that 30 percent of facility managers prioritized employee health safety as a top management concern. This focus translates into financial success for providers offering health-centric solutions; for instance, ABM Industries reported a 6.2 percent year-over-year revenue increase in the third quarter of 2025.

Market Challenge

The critical obstacle hindering the Global Commercial Cleaning Services Market is a severe labor shortage coupled with the difficulty of retaining a qualified workforce. This operational bottleneck limits providers' ability to meet rising demand, forcing them to decline new contracts or restrict the scope of existing ones, which directly caps revenue potential. Additionally, the perpetual cycle of recruiting and training new personnel imposes a substantial financial burden, diverting capital that could otherwise be invested in business development and innovation.

This instability is further aggravated by wage competition and the physically grueling nature of the work, which discourage long-term employment. A lack of workforce stability disrupts service continuity and quality, putting client retention and satisfaction at risk. According to the Building Service Contractors Association International, 40 percent of contractors in 2025 expected recruitment challenges to escalate in the coming year. This persistent deficit in the workforce erodes profit margins and stifles the overall growth of the market, preventing firms from fully capitalizing on industry momentum.

Market Trends

The shift toward Data-Driven and Demand-Based Cleaning Models is transforming operational workflows by replacing static schedules with dynamic, usage-based interventions. By utilizing Internet of Things (IoT) sensors and occupancy analytics, facility managers can dispatch cleaning teams precisely where and when they are needed, optimizing resources and preventing hygiene lapses in high-traffic areas. This approach significantly improves service precision and occupant satisfaction; for example, Tork reported in July 2025 that facility managers using the Tork Vision Cleaning system experienced a 75 percent reduction in complaints and a 68 percent improvement in operational efficiency.

Concurrently, the market is being reshaped by the Expansion of Green Cleaning and Circular Economy Practices, as clients demand sustainability strategies that exceed simple chemical substitution. Service providers are increasingly adopting circular economy principles, including comprehensive waste diversion and resource-efficient operations, to align with corporate net-zero goals. Demonstrating the impact of these practices, Sodexo UK & Ireland announced in March 2025 that sites utilizing its WasteWatch data program achieved an average 45 percent reduction in food waste, highlighting the operational benefits of targeted sustainability strategies.

Key Market Players

ABM Industries Incorporated
ISS World Services A/S
ServiceMaster OpCo Holdings LLC
Vanguard Cleaning Systems Inc.
Compass Group PLC
Aramark
Jani-King International Inc.
Stanley Steemer International Inc.
CleanNet USA Inc.
Pritchard Industries LLC

Report Scope

In this report, the Global Commercial Cleaning Services Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

Commercial Cleaning Services Market, By Type

Window Cleaning
Vacuuming
Floor Care
Maid Services
Carpet & Upholstery
Others

Commercial Cleaning Services Market, By Application

Hospitality
Healthcare
Corporate
Education
Others

Commercial Cleaning Services Market, By Region

North America
- United States
- Canada
- Mexico
Europe
- France
- United Kingdom
- Italy
- Germany
- Spain
Asia Pacific
- China
- India
- Japan
- Australia
- South Korea
South America
- Brazil
- Argentina
- Colombia
Middle East & Africa
- South Africa
- Saudi Arabia
- UAE

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Global Commercial Cleaning Services Market.

Available Customizations:

Global Commercial Cleaning Services Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

1. Product Overview

1.1. Market Definition
1.2. Scope of the Market
- 1.2.1. Markets Covered
- 1.2.2. Years Considered for Study
- 1.2.3. Key Market Segmentations

2. Research Methodology

2.1. Objective of the Study
2.2. Baseline Methodology
2.3. Key Industry Partners
2.4. Major Association and Secondary Sources
2.5. Forecasting Methodology
2.6. Data Triangulation & Validation
2.7. Assumptions and Limitations

3. Executive Summary

3.1. Overview of the Market
3.2. Overview of Key Market Segmentations
3.3. Overview of Key Market Players
3.4. Overview of Key Regions/Countries
3.5. Overview of Market Drivers, Challenges, Trends

4. Voice of Customer

5. Global Commercial Cleaning Services Market Outlook

5.1. Market Size & Forecast
- 5.1.1. By Value
5.2. Market Share & Forecast
- 5.2.1. By Type (Window Cleaning, Vacuuming, Floor Care, Maid Services, Carpet & Upholstery, Others)
- 5.2.2. By Application (Hospitality, Healthcare, Corporate, Education, Others)
- 5.2.3. By Region
- 5.2.4. By Company (2025)
5.3. Market Map

6. North America Commercial Cleaning Services Market Outlook

6.1. Market Size & Forecast
- 6.1.1. By Value
6.2. Market Share & Forecast
- 6.2.1. By Type
- 6.2.2. By Application
- 6.2.3. By Country
6.3. North America: Country Analysis
- 6.3.1. United States Commercial Cleaning Services Market Outlook
  - 6.3.1.1. Market Size & Forecast
    - 6.3.1.1.1. By Value
  - 6.3.1.2. Market Share & Forecast
    - 6.3.1.2.1. By Type
    - 6.3.1.2.2. By Application
- 6.3.2. Canada Commercial Cleaning Services Market Outlook
  - 6.3.2.1. Market Size & Forecast
    - 6.3.2.1.1. By Value
  - 6.3.2.2. Market Share & Forecast
    - 6.3.2.2.1. By Type
    - 6.3.2.2.2. By Application
- 6.3.3. Mexico Commercial Cleaning Services Market Outlook
  - 6.3.3.1. Market Size & Forecast
    - 6.3.3.1.1. By Value
  - 6.3.3.2. Market Share & Forecast
    - 6.3.3.2.1. By Type
    - 6.3.3.2.2. By Application

7. Europe Commercial Cleaning Services Market Outlook

7.1. Market Size & Forecast
- 7.1.1. By Value
7.2. Market Share & Forecast
- 7.2.1. By Type
- 7.2.2. By Application
- 7.2.3. By Country
7.3. Europe: Country Analysis
- 7.3.1. Germany Commercial Cleaning Services Market Outlook
  - 7.3.1.1. Market Size & Forecast
    - 7.3.1.1.1. By Value
  - 7.3.1.2. Market Share & Forecast
    - 7.3.1.2.1. By Type
    - 7.3.1.2.2. By Application
- 7.3.2. France Commercial Cleaning Services Market Outlook
  - 7.3.2.1. Market Size & Forecast
    - 7.3.2.1.1. By Value
  - 7.3.2.2. Market Share & Forecast
    - 7.3.2.2.1. By Type
    - 7.3.2.2.2. By Application
- 7.3.3. United Kingdom Commercial Cleaning Services Market Outlook
  - 7.3.3.1. Market Size & Forecast
    - 7.3.3.1.1. By Value
  - 7.3.3.2. Market Share & Forecast
    - 7.3.3.2.1. By Type
    - 7.3.3.2.2. By Application
- 7.3.4. Italy Commercial Cleaning Services Market Outlook
  - 7.3.4.1. Market Size & Forecast
    - 7.3.4.1.1. By Value
  - 7.3.4.2. Market Share & Forecast
    - 7.3.4.2.1. By Type
    - 7.3.4.2.2. By Application
- 7.3.5. Spain Commercial Cleaning Services Market Outlook
  - 7.3.5.1. Market Size & Forecast
    - 7.3.5.1.1. By Value
  - 7.3.5.2. Market Share & Forecast
    - 7.3.5.2.1. By Type
    - 7.3.5.2.2. By Application

8. Asia Pacific Commercial Cleaning Services Market Outlook

8.1. Market Size & Forecast
- 8.1.1. By Value
8.2. Market Share & Forecast
- 8.2.1. By Type
- 8.2.2. By Application
- 8.2.3. By Country
8.3. Asia Pacific: Country Analysis
- 8.3.1. China Commercial Cleaning Services Market Outlook
  - 8.3.1.1. Market Size & Forecast
    - 8.3.1.1.1. By Value
  - 8.3.1.2. Market Share & Forecast
    - 8.3.1.2.1. By Type
    - 8.3.1.2.2. By Application
- 8.3.2. India Commercial Cleaning Services Market Outlook
  - 8.3.2.1. Market Size & Forecast
    - 8.3.2.1.1. By Value
  - 8.3.2.2. Market Share & Forecast
    - 8.3.2.2.1. By Type
    - 8.3.2.2.2. By Application
- 8.3.3. Japan Commercial Cleaning Services Market Outlook
  - 8.3.3.1. Market Size & Forecast
    - 8.3.3.1.1. By Value
  - 8.3.3.2. Market Share & Forecast
    - 8.3.3.2.1. By Type
    - 8.3.3.2.2. By Application
- 8.3.4. South Korea Commercial Cleaning Services Market Outlook
  - 8.3.4.1. Market Size & Forecast
    - 8.3.4.1.1. By Value
  - 8.3.4.2. Market Share & Forecast
    - 8.3.4.2.1. By Type
    - 8.3.4.2.2. By Application
- 8.3.5. Australia Commercial Cleaning Services Market Outlook
  - 8.3.5.1. Market Size & Forecast
    - 8.3.5.1.1. By Value
  - 8.3.5.2. Market Share & Forecast
    - 8.3.5.2.1. By Type
    - 8.3.5.2.2. By Application

9. Middle East & Africa Commercial Cleaning Services Market Outlook

9.1. Market Size & Forecast
- 9.1.1. By Value
9.2. Market Share & Forecast
- 9.2.1. By Type
- 9.2.2. By Application
- 9.2.3. By Country
9.3. Middle East & Africa: Country Analysis
- 9.3.1. Saudi Arabia Commercial Cleaning Services Market Outlook
  - 9.3.1.1. Market Size & Forecast
    - 9.3.1.1.1. By Value
  - 9.3.1.2. Market Share & Forecast
    - 9.3.1.2.1. By Type
    - 9.3.1.2.2. By Application
- 9.3.2. UAE Commercial Cleaning Services Market Outlook
  - 9.3.2.1. Market Size & Forecast
    - 9.3.2.1.1. By Value
  - 9.3.2.2. Market Share & Forecast
    - 9.3.2.2.1. By Type
    - 9.3.2.2.2. By Application
- 9.3.3. South Africa Commercial Cleaning Services Market Outlook
  - 9.3.3.1. Market Size & Forecast
    - 9.3.3.1.1. By Value
  - 9.3.3.2. Market Share & Forecast
    - 9.3.3.2.1. By Type
    - 9.3.3.2.2. By Application

10. South America Commercial Cleaning Services Market Outlook

10.1. Market Size & Forecast
- 10.1.1. By Value
10.2. Market Share & Forecast
- 10.2.1. By Type
- 10.2.2. By Application
- 10.2.3. By Country
10.3. South America: Country Analysis
- 10.3.1. Brazil Commercial Cleaning Services Market Outlook
  - 10.3.1.1. Market Size & Forecast
    - 10.3.1.1.1. By Value
  - 10.3.1.2. Market Share & Forecast
    - 10.3.1.2.1. By Type
    - 10.3.1.2.2. By Application
- 10.3.2. Colombia Commercial Cleaning Services Market Outlook
  - 10.3.2.1. Market Size & Forecast
    - 10.3.2.1.1. By Value
  - 10.3.2.2. Market Share & Forecast
    - 10.3.2.2.1. By Type
    - 10.3.2.2.2. By Application
- 10.3.3. Argentina Commercial Cleaning Services Market Outlook
  - 10.3.3.1. Market Size & Forecast
    - 10.3.3.1.1. By Value
  - 10.3.3.2. Market Share & Forecast
    - 10.3.3.2.1. By Type
    - 10.3.3.2.2. By Application

11. Market Dynamics

11.1. Drivers
11.2. Challenges

12. Market Trends & Developments

12.1. Merger & Acquisition (If Any)
12.2. Product Launches (If Any)
12.3. Recent Developments

13. Global Commercial Cleaning Services Market: SWOT Analysis

14. Porter's Five Forces Analysis

14.1. Competition in the Industry
14.2. Potential of New Entrants
14.3. Power of Suppliers
14.4. Power of Customers
14.5. Threat of Substitute Products

15. Competitive Landscape

15.1. ABM Industries Incorporated
- 15.1.1. Business Overview
- 15.1.2. Products & Services
- 15.1.3. Recent Developments
- 15.1.4. Key Personnel
- 15.1.5. SWOT Analysis
15.2. ISS World Services A/S
15.3. ServiceMaster OpCo Holdings LLC
15.4. Vanguard Cleaning Systems Inc.
15.5. Compass Group PLC
15.6. Aramark
15.7. Jani-King International Inc.
15.8. Stanley Steemer International Inc.
15.9. CleanNet USA Inc.
15.10. Pritchard Industries LLC