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市場調查報告書
商品編碼
2030278

服務機器人市場－全球產業規模、佔有率、趨勢、機會和預測：按運行環境、應用、最終用戶、地區和競爭對手分類，2021-2031年

Service Robotics Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Operating Environment, By Application, By End User, By Region & Competition, 2021-2031F
出版日期: | 出版商: TechSci Research | 英文 185 Pages | 商品交期: 2-3個工作天內

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簡介目錄

全球服務機器人市場預計將從 2025 年的 244.4 億美元成長到 2031 年的 632.4 億美元，複合年成長率為 17.17%。

該領域涵蓋部分或完全自主的機器，旨在為個人和系統執行有益的任務，其應用範圍超越了傳統的製造作業。推動該行業發展的關鍵因素包括全球專業嚴重短缺以及人口老化帶來的自動化醫療保健需求成長。這些因素為持續的市場需求奠定了堅實的基礎，而非曇花一現的科技趨勢。此外，國際機器人聯合會（IFR）報告稱，到2025年，全球商用服務機器人的銷售將接近20萬台。

市場概覽
預測期 2027-2031
市場規模：2025年 244.4億美元
市場規模：2031年 632.4億美元
複合年成長率：2026-2031年 17.17%
成長最快的細分市場 後勤
最大的市場 亞太地區

儘管行業穩步成長且應用範圍不斷擴大，但財務挑戰依然存在。阻礙市場成長的一大障礙是實施和整合這些系統所需的大量前期投資。如此高的資金投入往往會阻礙中小企業採用這些自動化解決方案，從而限制市場滲透率。

市場促進因素

全球服務機器人市場直接受到倉儲和物流自動化需求成長的驅動，而電子商務的快速發展又進一步推動了這項需求。隨著線上零售的快速發展，企業面臨著加快訂單處理速度和管理存量基準波動的巨大壓力。因此，自主移動機器人正被部署到配送中心，以取代物料輸送，從而實現設施的連續運作並縮短訂單週期。正如BPS物流技術在2025年9月發布的報導《2026年倉儲自動化關鍵趨勢》中所述，預計到2026年底，自主移動機器人將佔物流中心新增自動化設備的60%以上。對於尋求在關鍵營運中實現擴充性發展的企業而言，物流流程的自動化至關重要。

推動該領域變革的第二個關鍵因素是人工智慧 (AI) 和機器學習能力的快速發展。演算法處理的改進使機器能夠在動態環境中導航並適應突發情況，而無需持續的人工監督。認知能力的飛躍正在將任務從柔軟性、重複性的工作轉變為自主解決問題。 SQ 雜誌於 2025 年 10 月發表的報導印證了這一趨勢，該文章指出，人工智慧驅動的系統將佔全球服務機器人運作的 57%。此外，根據國際機器人聯合會 (IFR) 的記錄，截至 2025 年，全球共有 944 家服務機器人製造商。如此龐大的製造基礎清楚地表明了智慧自動化驅動的強勁商業性擴張。

市場挑戰

全球服務機器人市場面臨的一大財務障礙是前期所需的大量資本投入。企業不得不花費巨資購買機器人本身、專用軟體以及相關的硬體基礎設施。這種財務負擔使得預算有限的中小型企業仍然難以負擔這項技術。因此，服務機器人的應用主要集中在大型企業，這大大限制了這些自動化系統的市場普及。

這一財務障礙明顯限制了整個產業的擴張。初始部署的長期投資回收期往往會阻礙潛在終端用戶採用服務機器人。國際機器人聯合會（IFR）的報告也印證了這一點，報告預測，到2025年，全球農業服務機器人的銷售量將下降6%，至約19,500台。該行業的萎縮表明，高昂的總成本阻礙了服務的廣泛應用，尤其是在利潤率較低的領域。小規模企業無法負擔高昂的部署成本，導致採用率低，進而減緩了整個市場的成熟速度。

市場趨勢

專為客戶服務而設計的人形機器人的出現正在改變前端營運模式。企業正在零售和酒店業利用這些雙足機器人提供接待和互動式支援。透過模仿人體形態，這些機器人提供使用者友善的介面，並提升整體使用者參與度。因此，業界的關注點正轉向專為公共空間設計的社交機器人。根據thehumanoid.ai網站2025年12月發表的題為《2025：人形機器人元年》的報導，預計到2025年底，全球對人形機器人的投資將超過40億美元。

將生成式人工智慧和大規模語言模型整合到服務機器人中，顯著提升了它們的對話能力。這些機器能夠分析不受限制的人類對話，並產生符合情境的適當回應，而非依賴預先設定的腳本。這種增強的認知能力使機器人能夠作為智慧代理，進行細緻的故障排除和動態的客戶溝通，而無需依賴空間導航系統。這些對話模型大大擴展了服務機器人的功能範圍。 ISSIP 於 2025 年 4 月發表的報導《生成式人工智慧與服務機器人的融合》強調了這一進展，並預測到 2030 年，人工智慧驅動的機器人部署數量將達到 7.5 億台。

目錄

第1章概述

第2章：調查方法

第3章執行摘要

第4章：客戶心聲

第5章：全球服務機器人市場展望

  • 市場規模及預測
    • 按金額
  • 市佔率及預測
    • 按作業環境（陸地、空中、海上）
    • 依用途（商用、個人、家庭用途）
    • 按最終用戶（醫療、國防、現場、物流、其他）
    • 按地區
    • 按公司（2025 年）
  • 市場地圖

第6章：北美服務機器人市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 北美洲：國別分析
    • 美國
    • 加拿大
    • 墨西哥

第7章：歐洲服務機器人市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 歐洲：國別分析
    • 德國
    • 法國
    • 英國
    • 義大利
    • 西班牙

第8章：亞太服務機器人市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 亞太地區：國別分析
    • 中國
    • 印度
    • 日本
    • 韓國
    • 澳洲

第9章：中東與非洲服務機器人市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 中東與非洲：國別分析
    • 沙烏地阿拉伯
    • 阿拉伯聯合大公國
    • 南非

第10章：南美洲服務機器人市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 南美洲：國別分析
    • 巴西
    • 哥倫比亞
    • 阿根廷

第11章 市場動態

  • 促進因素
  • 任務

第12章 市場趨勢與發展

  • 併購
  • 產品發布
  • 近期趨勢

第13章：全球服務機器人市場：SWOT分析

第14章：波特五力分析

  • 產業競爭
  • 新進入者的潛力
  • 供應商的議價能力
  • 顧客權力
  • 替代品的威脅

第15章 競爭格局

  • Omron Corporation
  • Daifuku Co. Ltd
  • Smith & Nephew PLC
  • Dematic GmbH
  • Stryker Corporation
  • KUKA AG
  • Grenzebach Group
  • Seegrid Corporation
  • JBT Marel Corporation
  • SSI SCHAFER Group

第16章 策略建議

第17章：關於研究公司及免責聲明

簡介目錄
Product Code: 2310

The Global Service Robotics Market is anticipated to expand from USD 24.44 Billion in 2025 to USD 63.24 Billion by 2031, reflecting a compound annual growth rate of 17.17%. This sector involves partially or completely autonomous machines built to execute valuable tasks for individuals or systems beyond conventional manufacturing roles. Key forces driving this industry include critical workforce shortages in professional fields worldwide and demographic changes characterized by an aging society that demands automated healthcare support. Rather than being fleeting technological fads, these primary drivers establish a solid foundation for persistent market demand. Furthermore, the International Federation of Robotics noted that global sales of professional service robots approached 200,000 units in 2025.

Market Overview
Forecast Period2027-2031
Market Size 2025USD 24.44 Billion
Market Size 2031USD 63.24 Billion
CAGR 2026-203117.17%
Fastest Growing SegmentLogistics
Largest MarketAsia Pacific

Even with consistent industry growth and rising adoption, financial obstacles persist. A major hurdle threatening to hinder market growth is the heavy upfront capital investment needed for acquiring and integrating these systems. Such steep financial requirements frequently discourage smaller businesses from implementing these automated solutions, ultimately restricting the wider penetration of the market.

Market Driver

The Global Service Robotics Market is directly propelled by the escalating need for warehouse and logistics automation, fueled by the rapid expansion of electronic commerce. With the exponential growth of online retail, businesses face intense pressure to speed up order fulfillment and manage changing inventory levels. As a result, autonomous mobile robots are being introduced in distribution centers to replace manual material handling, enabling continuous facility operations and shorter order cycles. As stated in the September 2025 article 'Key Warehouse Automation Trends in 2026' by BPS Logistics Technology, autonomous mobile robots are projected to make up more than 60 percent of new automation installations in distribution centers by late 2026. Automating intralogistics processes is essential for companies aiming to achieve vital operational scalability.

A second significant driver reshaping the sector is the swift progress in artificial intelligence and machine learning capabilities. Improved algorithmic processing empowers machines to maneuver through dynamic environments and adapt to unforeseen situations without requiring continuous human oversight. This cognitive leap transitions operations from inflexible tasks to autonomous problem-solving. Highlighting this trend, an October 2025 article by SQ Magazine titled 'AI in Robotics Statistics 2026' reported that artificial intelligence-enabled systems account for 57 percent of the service robots actively deployed globally. Additionally, the International Federation of Robotics recorded 944 active service robot producers worldwide in 2025. Such a broad manufacturing base underscores the robust commercial expansion fueled by intelligent automation.

Market Challenge

A prominent financial obstacle in the Global Service Robotics Market is the necessity for substantial initial capital investments. Organizations are required to make heavy expenditures on physical robotic units, specialized software programs, and associated hardware infrastructure. Because of this financial burden, the technology remains largely out of reach for smaller enterprises operating with limited budgets. Consequently, adoption is predominantly concentrated among large corporations, which severely restricts the broader market penetration of these automation systems.

This financial barrier directly results in a clear limitation on overall industry expansion. Potential end users are often discouraged from committing to service robotics due to the prolonged return on investment period associated with initial procurement. Illustrating this point, the International Federation of Robotics reported in 2025 that global sales of agricultural service robots contracted by 6 percent, falling to approximately 19,500 units. This sector decline demonstrates how prohibitive overarching costs obstruct widespread implementation, particularly in fields with tighter profit margins. Because smaller operations cannot rationalize the steep integration expenses, adoption rates remain constrained, thereby delaying overall market maturity.

Market Trends

Front-end business operations are being transformed by the creation of humanoid robots designed for customer-facing roles. Organizations are utilizing these bipedal machines in retail and hospitality venues to handle reception tasks and deliver interactive support. By mimicking the human physical form, these robots present a familiar interface that improves overall user engagement, thereby shifting the industry's focus toward social machines designed for public spaces. According to a December 2025 article by thehumanoid.ai titled '2025 The Year of the Humanoid', worldwide investments in humanoid robotics were projected to exceed $4 billion by the end of the year.

Incorporating generative artificial intelligence and large language models into service robots introduces significantly enhanced conversational capabilities. Rather than depending on preprogrammed scripts, these machines analyze unconstrained human speech and produce contextually appropriate verbal responses. This cognitive upgrade enables robots to serve as intelligent agents capable of nuanced troubleshooting and dynamic customer communication, operating independently of spatial navigation systems. These conversational models substantially broaden the functional scope of service robotics. Highlighting this advancement, an April 2025 article by ISSIP titled 'Generative AI Meets Service Robots' projects that the installed base of artificial intelligence-powered robots will reach 750 million by the year 2030.

Key Market Players

  • Omron Corporation
  • Daifuku Co. Ltd
  • Smith & Nephew PLC
  • Dematic GmbH
  • Stryker Corporation
  • KUKA AG
  • Grenzebach Group
  • Seegrid Corporation
  • JBT Marel Corporation
  • SSI SCHAFER Group

Report Scope

In this report, the Global Service Robotics Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

Service Robotics Market, By Operating Environment

  • Land
  • Aerial
  • Marine

Service Robotics Market, By Application

  • Professional
  • Personal
  • Domestic

Service Robotics Market, By End User

  • Healthcare
  • Defense
  • Field
  • Logistics
  • Others

Service Robotics Market, By Region

  • North America
    • United States
    • Canada
    • Mexico
  • Europe
    • France
    • United Kingdom
    • Italy
    • Germany
    • Spain
  • Asia Pacific
    • China
    • India
    • Japan
    • Australia
    • South Korea
  • South America
    • Brazil
    • Argentina
    • Colombia
  • Middle East & Africa
    • South Africa
    • Saudi Arabia
    • UAE

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Global Service Robotics Market.

Available Customizations:

Global Service Robotics Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

  • Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Product Overview

  • 1.1. Market Definition
  • 1.2. Scope of the Market
    • 1.2.1. Markets Covered
    • 1.2.2. Years Considered for Study
    • 1.2.3. Key Market Segmentations

2. Research Methodology

  • 2.1. Objective of the Study
  • 2.2. Baseline Methodology
  • 2.3. Key Industry Partners
  • 2.4. Major Association and Secondary Sources
  • 2.5. Forecasting Methodology
  • 2.6. Data Triangulation & Validation
  • 2.7. Assumptions and Limitations

3. Executive Summary

  • 3.1. Overview of the Market
  • 3.2. Overview of Key Market Segmentations
  • 3.3. Overview of Key Market Players
  • 3.4. Overview of Key Regions/Countries
  • 3.5. Overview of Market Drivers, Challenges, Trends

4. Voice of Customer

5. Global Service Robotics Market Outlook

  • 5.1. Market Size & Forecast
    • 5.1.1. By Value
  • 5.2. Market Share & Forecast
    • 5.2.1. By Operating Environment (Land, Aerial, Marine)
    • 5.2.2. By Application (Professional, Personal, Domestic)
    • 5.2.3. By End User (Healthcare, Defense, Field, Logistics, Others)
    • 5.2.4. By Region
    • 5.2.5. By Company (2025)
  • 5.3. Market Map

6. North America Service Robotics Market Outlook

  • 6.1. Market Size & Forecast
    • 6.1.1. By Value
  • 6.2. Market Share & Forecast
    • 6.2.1. By Operating Environment
    • 6.2.2. By Application
    • 6.2.3. By End User
    • 6.2.4. By Country
  • 6.3. North America: Country Analysis
    • 6.3.1. United States Service Robotics Market Outlook
      • 6.3.1.1. Market Size & Forecast
        • 6.3.1.1.1. By Value
      • 6.3.1.2. Market Share & Forecast
        • 6.3.1.2.1. By Operating Environment
        • 6.3.1.2.2. By Application
        • 6.3.1.2.3. By End User
    • 6.3.2. Canada Service Robotics Market Outlook
      • 6.3.2.1. Market Size & Forecast
        • 6.3.2.1.1. By Value
      • 6.3.2.2. Market Share & Forecast
        • 6.3.2.2.1. By Operating Environment
        • 6.3.2.2.2. By Application
        • 6.3.2.2.3. By End User
    • 6.3.3. Mexico Service Robotics Market Outlook
      • 6.3.3.1. Market Size & Forecast
        • 6.3.3.1.1. By Value
      • 6.3.3.2. Market Share & Forecast
        • 6.3.3.2.1. By Operating Environment
        • 6.3.3.2.2. By Application
        • 6.3.3.2.3. By End User

7. Europe Service Robotics Market Outlook

  • 7.1. Market Size & Forecast
    • 7.1.1. By Value
  • 7.2. Market Share & Forecast
    • 7.2.1. By Operating Environment
    • 7.2.2. By Application
    • 7.2.3. By End User
    • 7.2.4. By Country
  • 7.3. Europe: Country Analysis
    • 7.3.1. Germany Service Robotics Market Outlook
      • 7.3.1.1. Market Size & Forecast
        • 7.3.1.1.1. By Value
      • 7.3.1.2. Market Share & Forecast
        • 7.3.1.2.1. By Operating Environment
        • 7.3.1.2.2. By Application
        • 7.3.1.2.3. By End User
    • 7.3.2. France Service Robotics Market Outlook
      • 7.3.2.1. Market Size & Forecast
        • 7.3.2.1.1. By Value
      • 7.3.2.2. Market Share & Forecast
        • 7.3.2.2.1. By Operating Environment
        • 7.3.2.2.2. By Application
        • 7.3.2.2.3. By End User
    • 7.3.3. United Kingdom Service Robotics Market Outlook
      • 7.3.3.1. Market Size & Forecast
        • 7.3.3.1.1. By Value
      • 7.3.3.2. Market Share & Forecast
        • 7.3.3.2.1. By Operating Environment
        • 7.3.3.2.2. By Application
        • 7.3.3.2.3. By End User
    • 7.3.4. Italy Service Robotics Market Outlook
      • 7.3.4.1. Market Size & Forecast
        • 7.3.4.1.1. By Value
      • 7.3.4.2. Market Share & Forecast
        • 7.3.4.2.1. By Operating Environment
        • 7.3.4.2.2. By Application
        • 7.3.4.2.3. By End User
    • 7.3.5. Spain Service Robotics Market Outlook
      • 7.3.5.1. Market Size & Forecast
        • 7.3.5.1.1. By Value
      • 7.3.5.2. Market Share & Forecast
        • 7.3.5.2.1. By Operating Environment
        • 7.3.5.2.2. By Application
        • 7.3.5.2.3. By End User

8. Asia Pacific Service Robotics Market Outlook

  • 8.1. Market Size & Forecast
    • 8.1.1. By Value
  • 8.2. Market Share & Forecast
    • 8.2.1. By Operating Environment
    • 8.2.2. By Application
    • 8.2.3. By End User
    • 8.2.4. By Country
  • 8.3. Asia Pacific: Country Analysis
    • 8.3.1. China Service Robotics Market Outlook
      • 8.3.1.1. Market Size & Forecast
        • 8.3.1.1.1. By Value
      • 8.3.1.2. Market Share & Forecast
        • 8.3.1.2.1. By Operating Environment
        • 8.3.1.2.2. By Application
        • 8.3.1.2.3. By End User
    • 8.3.2. India Service Robotics Market Outlook
      • 8.3.2.1. Market Size & Forecast
        • 8.3.2.1.1. By Value
      • 8.3.2.2. Market Share & Forecast
        • 8.3.2.2.1. By Operating Environment
        • 8.3.2.2.2. By Application
        • 8.3.2.2.3. By End User
    • 8.3.3. Japan Service Robotics Market Outlook
      • 8.3.3.1. Market Size & Forecast
        • 8.3.3.1.1. By Value
      • 8.3.3.2. Market Share & Forecast
        • 8.3.3.2.1. By Operating Environment
        • 8.3.3.2.2. By Application
        • 8.3.3.2.3. By End User
    • 8.3.4. South Korea Service Robotics Market Outlook
      • 8.3.4.1. Market Size & Forecast
        • 8.3.4.1.1. By Value
      • 8.3.4.2. Market Share & Forecast
        • 8.3.4.2.1. By Operating Environment
        • 8.3.4.2.2. By Application
        • 8.3.4.2.3. By End User
    • 8.3.5. Australia Service Robotics Market Outlook
      • 8.3.5.1. Market Size & Forecast
        • 8.3.5.1.1. By Value
      • 8.3.5.2. Market Share & Forecast
        • 8.3.5.2.1. By Operating Environment
        • 8.3.5.2.2. By Application
        • 8.3.5.2.3. By End User

9. Middle East & Africa Service Robotics Market Outlook

  • 9.1. Market Size & Forecast
    • 9.1.1. By Value
  • 9.2. Market Share & Forecast
    • 9.2.1. By Operating Environment
    • 9.2.2. By Application
    • 9.2.3. By End User
    • 9.2.4. By Country
  • 9.3. Middle East & Africa: Country Analysis
    • 9.3.1. Saudi Arabia Service Robotics Market Outlook
      • 9.3.1.1. Market Size & Forecast
        • 9.3.1.1.1. By Value
      • 9.3.1.2. Market Share & Forecast
        • 9.3.1.2.1. By Operating Environment
        • 9.3.1.2.2. By Application
        • 9.3.1.2.3. By End User
    • 9.3.2. UAE Service Robotics Market Outlook
      • 9.3.2.1. Market Size & Forecast
        • 9.3.2.1.1. By Value
      • 9.3.2.2. Market Share & Forecast
        • 9.3.2.2.1. By Operating Environment
        • 9.3.2.2.2. By Application
        • 9.3.2.2.3. By End User
    • 9.3.3. South Africa Service Robotics Market Outlook
      • 9.3.3.1. Market Size & Forecast
        • 9.3.3.1.1. By Value
      • 9.3.3.2. Market Share & Forecast
        • 9.3.3.2.1. By Operating Environment
        • 9.3.3.2.2. By Application
        • 9.3.3.2.3. By End User

10. South America Service Robotics Market Outlook

  • 10.1. Market Size & Forecast
    • 10.1.1. By Value
  • 10.2. Market Share & Forecast
    • 10.2.1. By Operating Environment
    • 10.2.2. By Application
    • 10.2.3. By End User
    • 10.2.4. By Country
  • 10.3. South America: Country Analysis
    • 10.3.1. Brazil Service Robotics Market Outlook
      • 10.3.1.1. Market Size & Forecast
        • 10.3.1.1.1. By Value
      • 10.3.1.2. Market Share & Forecast
        • 10.3.1.2.1. By Operating Environment
        • 10.3.1.2.2. By Application
        • 10.3.1.2.3. By End User
    • 10.3.2. Colombia Service Robotics Market Outlook
      • 10.3.2.1. Market Size & Forecast
        • 10.3.2.1.1. By Value
      • 10.3.2.2. Market Share & Forecast
        • 10.3.2.2.1. By Operating Environment
        • 10.3.2.2.2. By Application
        • 10.3.2.2.3. By End User
    • 10.3.3. Argentina Service Robotics Market Outlook
      • 10.3.3.1. Market Size & Forecast
        • 10.3.3.1.1. By Value
      • 10.3.3.2. Market Share & Forecast
        • 10.3.3.2.1. By Operating Environment
        • 10.3.3.2.2. By Application
        • 10.3.3.2.3. By End User

11. Market Dynamics

  • 11.1. Drivers
  • 11.2. Challenges

12. Market Trends & Developments

  • 12.1. Merger & Acquisition (If Any)
  • 12.2. Product Launches (If Any)
  • 12.3. Recent Developments

13. Global Service Robotics Market: SWOT Analysis

14. Porter's Five Forces Analysis

  • 14.1. Competition in the Industry
  • 14.2. Potential of New Entrants
  • 14.3. Power of Suppliers
  • 14.4. Power of Customers
  • 14.5. Threat of Substitute Products

15. Competitive Landscape

  • 15.1. Omron Corporation
    • 15.1.1. Business Overview
    • 15.1.2. Products & Services
    • 15.1.3. Recent Developments
    • 15.1.4. Key Personnel
    • 15.1.5. SWOT Analysis
  • 15.2. Daifuku Co. Ltd
  • 15.3. Smith & Nephew PLC
  • 15.4. Dematic GmbH
  • 15.5. Stryker Corporation
  • 15.6. KUKA AG
  • 15.7. Grenzebach Group
  • 15.8. Seegrid Corporation
  • 15.9. JBT Marel Corporation
  • 15.10. SSI SCHAFER Group

16. Strategic Recommendations

17. About Us & Disclaimer