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市場調查報告書
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1953901

現場服務管理市場 - 全球產業規模、佔有率、趨勢、機會及預測（按組件、部署模式、公司規模、產業垂直領域、地區和競爭格局分類，2021-2031 年）

Field Service Management Market - Global Industry Size, Share, Trends, Opportunity, and Forecast, Segmented By Component, By Deployment Model, By Enterprise Size, By Industry Vertical, By Region & Competition, 2021-2031F
出版日期: | 出版商: TechSci Research | 英文 181 Pages | 商品交期: 2-3個工作天內

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簡介目錄

全球現場服務管理市場預計將從 2025 年的 49.9 億美元成長到 2031 年的 96.5 億美元，複合年成長率達到 11.61%。

此細分市場涵蓋旨在協調行動工作人員活動的軟體解決方案，包括日程安排、調度和資產維護。市場成長趨勢的主要驅動力是營運效率的提升以及現場作業日益複雜化，這需要數位化工具來實現即時可視性和有效的知識共用。為了強調這種對自適應支援的需求，服務委員會報告稱，到2024年，83%的現場服務工程師將認為，服務產品所需的知識處於不斷變化之中。

市場概覽
預測期 2027-2031
市場規模：2025年 49.9億美元
市場規模：2031年 96.5億美元
複合年成長率：2026-2031年 11.61%
成長最快的細分市場 服務
最大的市場 北美洲

然而，熟練技術人員的嚴重短缺和日益擴大的人才缺口為市場擴張帶來了巨大障礙。隨著經驗豐富的專業人員退休，企業在快速招聘和培養合格的替代人員以滿足不斷成長的服務需求方面面臨挑戰。這種勞動力短缺增加了實施全面管理策略的複雜性，迫使企業在應對勞動力限制的同時，也要不斷提升服務交付能力。

市場促進因素

全球現場服務管理市場正因人工智慧和機器學習的整合而發生變革，推動工作流程從被動回應轉向主動出擊的自動化模式。這些技術支援智慧調度和預測性維護，幫助企業最佳化技術人員利用率並顯著減少停機時間。透過處理大量歷史數據和即時數據，人工智慧演算法能夠預測設備故障並自動調度，確保合適的技師攜帶所需零件及時到達現場。 Salesforce 於銷售團隊年 10 月發布的《服務狀況報告》反映了整個行業為應對服務複雜性而推行自動化的趨勢，該報告預測，到 2027 年，人工智慧將解決 50% 的服務案例。

同時，企業越來越重視提升客戶服務體驗，促使它們採用以結果為導向的經營模式。在此背景下，企業的目標不再局限於修復資產，而是致力於提供確保運作和建立長期客戶忠誠度的成果，這就需要強大的工具為客戶提供即時可見性和更高的透明度。根據IFS於2025年10月發布的《2025年服務現狀：製造業轉型報告》，39%的受訪者認為服務化是實現長期成長的關鍵，凸顯了企業策略轉向以客戶為中心的價值模式。此外，Verizon指出，到2025年，93%的員工將在行動裝置上使用生成式人工智慧，凸顯了先進連接技術對於支援現代行動工作人員的重要性。

市場挑戰

全球現場服務管理市場成長受到熟練技術人員嚴重短缺的顯著限制，這限制了營運擴充性，並縮小了軟體解決方案的潛在用戶群。隨著企業面臨合格勞動力供應日益減少的困境，其策略重點往往從數位轉型轉向即時招募和穩定員工隊伍。這種資源重新分配常常導致管理平台的採用延遲，因為現有員工不堪重負，無暇接受新系統的必要培訓。因此，軟體供應商面臨更長的銷售週期和更晚的實施週期，因為潛在客戶必須先解決人員短缺問題，才能最佳化其營運基礎設施。

勞動力短缺對市場獲利能力有直接的負面影響。例如，根據美國建設業協會 (AGC) 2024 年的報告，94% 的建築公司都在招募小時工，但卻難以招募足夠的員工。由於許多現場服務管理解決方案的定價模式取決於有效用戶數量，技術人員隊伍的停滯或減少會導致軟體授權購買量下降。如果服務供應商無法獲得足夠的人員來滿足需求，這些數位工具的潛在市場就會萎縮，最終限制整個產業的財務擴張。

市場趨勢

隨著各組織尋求使其現場運作符合環境法規，永續性和碳足跡追蹤功能的引入正在重塑市場優先事項。服務供應商不僅關注標準的效率指標，日益關注其行動車隊的環境影響，並整合了計算每次服務排放的功能。這一轉變是由監管壓力和客戶對更綠色供應鏈的需求所驅動，迫使供應商在其平台中納入環保指標。正如IFS於2025年10月發布的《2025年服務狀況：製造業轉型報告》中所述，永續性已成為97%製造商的策略重點，79%的製造商積極追蹤服務活動的排放。

此外，以行動優先的員工賦能工具的推廣成為解決員工倦怠和提高員工留任率的必然之舉。與傳統的以追蹤為中心的解決方案不同，現代工具旨在透過減少行政任務和促進P2P的協作來改善技術人員的體驗。這一趨勢反映出人們越來越關注第一線員工的福祉，以降低高壓環境下的離職率。根據英國政府協會（UKG）於2025年10月發布的《人工智慧與第一線員工》報告，76%的第一線員工表示感到倦怠，凸顯了開發能夠最大限度減少工作摩擦的數位化解決方案的迫切需求。

目錄

第1章概述

第2章調查方法

第3章執行摘要

第4章：客戶評價

第5章：全球現場服務管理市場展望

  • 市場規模及預測
    • 按金額
  • 市佔率及預測
    • 按組件（解決方案、服務）
    • 依部署模式（本機部署、雲端部署）
    • 按公司規模（大型公司、中小企業）
    • 按行業分類（IT與通訊、醫療、製造、金融服務、運輸與物流、能源與公共產業、建築、其他）
    • 按地區
    • 按公司（2025 年）
  • 市場地圖

6. 北美現場服務管理市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 北美洲：國家分析
    • 美國
    • 加拿大
    • 墨西哥

7. 歐洲現場服務管理市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 歐洲：國家分析
    • 德國
    • 法國
    • 英國
    • 義大利
    • 西班牙

8. 亞太地區現場服務管理市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 亞太地區：國家分析
    • 中國
    • 印度
    • 日本
    • 韓國
    • 澳洲

9. 中東和非洲現場服務管理市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 中東和非洲：國家分析
    • 沙烏地阿拉伯
    • 阿拉伯聯合大公國
    • 南非

10. 南美洲現場服務管理市場展望

  • 市場規模及預測
  • 市佔率及預測
  • 南美洲：國家分析
    • 巴西
    • 哥倫比亞
    • 阿根廷

第11章 市場動態

  • 促進要素
  • 任務

第12章 市場趨勢與發展

  • 併購
  • 產品發布
  • 最新進展

第13章 全球現場服務管理市場：SWOT分析

第14章：波特五力分析

  • 產業競爭
  • 新進入者的可能性
  • 供應商電力
  • 顧客權力
  • 替代品的威脅

第15章 競爭格局

  • Oracle Corporation
  • IFS Group
  • ServiceMax, Inc.
  • SAP SE
  • Microsoft Corporation
  • GPS Insight, LLC
  • Verizon Communications Inc.
  • Accruent, LLC
  • WorkWave LLC
  • Trimble Inc.

第16章 策略建議

第17章：關於研究公司及免責聲明

簡介目錄
Product Code: 19427

The Global Field Service Management Market is projected to expand from USD 4.99 Billion in 2025 to USD 9.65 Billion by 2031, achieving a CAGR of 11.61%. This sector encompasses software solutions designed to coordinate mobile workforce activities, such as scheduling, dispatching, and asset maintenance. The market's upward trajectory is largely fueled by the necessity for operational efficiency and the growing complexity of field operations, which require digital tools for real-time visibility and effective knowledge sharing. Highlighting this need for adaptive support, the Service Council reported in 2024 that 83% of field service engineers find the knowledge needed to service products is in a state of constant flux.

Market Overview
Forecast Period2027-2031
Market Size 2025USD 4.99 Billion
Market Size 2031USD 9.65 Billion
CAGR 2026-203111.61%
Fastest Growing SegmentServices
Largest MarketNorth America

However, market expansion faces a significant hurdle due to a critical shortage of skilled technicians and a widening talent gap. As experienced professionals retire, organizations are finding it difficult to recruit and train qualified replacements quickly enough to satisfy rising service demands. This scarcity of labor adds complexity to the deployment of comprehensive management strategies, forcing companies to manage the constraints of a limited workforce while simultaneously trying to scale their service delivery capabilities.

Market Driver

The Global Field Service Management Market is being transformed by the integration of AI and Machine Learning, which enables a shift from reactive to proactive automated workflows. These technologies support intelligent scheduling and predictive maintenance, allowing organizations to optimize technician utilization and significantly lower downtime. By processing extensive historical and real-time data, AI algorithms can foresee equipment issues and automate dispatching to ensure the appropriate technician arrives with the necessary parts. Reflecting this industry-wide move toward automation to manage service complexities, Salesforce's 'State of Service Report' from October 2025 predicts that AI will resolve 50% of service cases by 2027.

Concurrently, a growing focus on improving customer service experiences is prompting organizations to embrace outcome-based business models. In this context, the objective moves beyond mere asset repair to ensuring uptime and delivering outcomes that build long-term loyalty, requiring robust tools that offer customers real-time visibility and increased transparency. According to the 'State of Service 2025: Manufacturing Transformation Report' by IFS in October 2025, 39% of respondents identified servitization as key to long-term growth, highlighting the strategic shift toward customer-centric value. Additionally, Verizon noted in 2025 that 93% of employees utilize generative AI on mobile devices, emphasizing the vital importance of advanced connectivity in supporting modern mobile workforces.

Market Challenge

The growth of the Global Field Service Management Market is significantly hindered by a critical shortage of skilled technicians, which limits the scalability of operations and shrinks the potential user base for software solutions. As companies face a dwindling supply of qualified labor, their strategic focus often pivots from digital transformation toward immediate recruitment and workforce stabilization. This reallocation of resources frequently leads to delays in implementing management platforms, as existing staff members are too overburdened to undertake necessary training for new systems. Consequently, software vendors face extended sales cycles and deployment delays because prospective clients must resolve headcount shortages before they can optimize their operational infrastructure.

This scarcity of labor has a direct negative effect on the market's revenue potential. For instance, the Associated General Contractors of America reported in 2024 that 94% of construction firms had open positions for hourly craft workers that proved difficult to fill. Because the pricing models for many field service management solutions depend on the number of active users, a stagnant or declining technician workforce results in the purchase of fewer software licenses. When service providers are unable to hire sufficient personnel to meet demand, the addressable market for these digital tools contracts, thereby restricting the sector's overall financial expansion.

Market Trends

The incorporation of sustainability and carbon footprint tracking features is reshaping market priorities as organizations strive to align their field operations with environmental mandates. Service providers are increasingly looking beyond standard efficiency metrics to monitor the environmental impact of mobile fleets, integrating capabilities that calculate emissions generated per service call. This transition is propelled by regulatory pressures and client requirements for greener supply chains, forcing vendors to embed eco-friendly metrics into their platforms. As noted in the 'State of Service 2025: Manufacturing Transformation Report' by IFS in October 2025, sustainability has become a strategic priority for 97% of manufacturers, with 79% actively tracking emissions from service activities.

Additionally, the expansion of mobile-first workforce empowerment tools has risen as a necessary response to employee fatigue and the need for better retention strategies. Unlike earlier solutions that focused mainly on tracking, modern tools are designed to improve the technician experience by reducing administrative workloads and enabling peer-to-peer collaboration. This trend places a premium on the well-being of field staff to help lower attrition rates in high-pressure environments. According to UKG's 'AI and the Frontline Workforce' report from October 2025, 76% of frontline employees reported feeling burned out, highlighting the critical need for digital solutions that minimize operational friction.

Key Market Players

  • Oracle Corporation
  • IFS Group
  • ServiceMax, Inc.
  • SAP SE
  • Microsoft Corporation
  • GPS Insight, LLC
  • Verizon Communications Inc.
  • Accruent, LLC
  • WorkWave LLC
  • Trimble Inc.

Report Scope

In this report, the Global Field Service Management Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

Field Service Management Market, By Component

  • Solution
  • Services

Field Service Management Market, By Deployment Model

  • On Premise
  • Cloud

Field Service Management Market, By Enterprise Size

  • Large Enterprise
  • SMEs

Field Service Management Market, By Industry Vertical

  • IT and Telecom
  • Healthcare
  • Manufacturing
  • BFSI
  • Transportation & Logistics
  • Energy & Utilities
  • Construction
  • Others

Field Service Management Market, By Region

  • North America
    • United States
    • Canada
    • Mexico
  • Europe
    • France
    • United Kingdom
    • Italy
    • Germany
    • Spain
  • Asia Pacific
    • China
    • India
    • Japan
    • Australia
    • South Korea
  • South America
    • Brazil
    • Argentina
    • Colombia
  • Middle East & Africa
    • South Africa
    • Saudi Arabia
    • UAE

Competitive Landscape

Company Profiles: Detailed analysis of the major companies present in the Global Field Service Management Market.

Available Customizations:

Global Field Service Management Market report with the given market data, TechSci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

  • Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Product Overview

  • 1.1. Market Definition
  • 1.2. Scope of the Market
    • 1.2.1. Markets Covered
    • 1.2.2. Years Considered for Study
    • 1.2.3. Key Market Segmentations

2. Research Methodology

  • 2.1. Objective of the Study
  • 2.2. Baseline Methodology
  • 2.3. Key Industry Partners
  • 2.4. Major Association and Secondary Sources
  • 2.5. Forecasting Methodology
  • 2.6. Data Triangulation & Validation
  • 2.7. Assumptions and Limitations

3. Executive Summary

  • 3.1. Overview of the Market
  • 3.2. Overview of Key Market Segmentations
  • 3.3. Overview of Key Market Players
  • 3.4. Overview of Key Regions/Countries
  • 3.5. Overview of Market Drivers, Challenges, Trends

4. Voice of Customer

5. Global Field Service Management Market Outlook

  • 5.1. Market Size & Forecast
    • 5.1.1. By Value
  • 5.2. Market Share & Forecast
    • 5.2.1. By Component (Solution, Services)
    • 5.2.2. By Deployment Model (On Premise, Cloud)
    • 5.2.3. By Enterprise Size (Large Enterprise, SMEs)
    • 5.2.4. By Industry Vertical (IT and Telecom, Healthcare, Manufacturing, BFSI, Transportation & Logistics, Energy & Utilities, Construction, Others)
    • 5.2.5. By Region
    • 5.2.6. By Company (2025)
  • 5.3. Market Map

6. North America Field Service Management Market Outlook

  • 6.1. Market Size & Forecast
    • 6.1.1. By Value
  • 6.2. Market Share & Forecast
    • 6.2.1. By Component
    • 6.2.2. By Deployment Model
    • 6.2.3. By Enterprise Size
    • 6.2.4. By Industry Vertical
    • 6.2.5. By Country
  • 6.3. North America: Country Analysis
    • 6.3.1. United States Field Service Management Market Outlook
      • 6.3.1.1. Market Size & Forecast
        • 6.3.1.1.1. By Value
      • 6.3.1.2. Market Share & Forecast
        • 6.3.1.2.1. By Component
        • 6.3.1.2.2. By Deployment Model
        • 6.3.1.2.3. By Enterprise Size
        • 6.3.1.2.4. By Industry Vertical
    • 6.3.2. Canada Field Service Management Market Outlook
      • 6.3.2.1. Market Size & Forecast
        • 6.3.2.1.1. By Value
      • 6.3.2.2. Market Share & Forecast
        • 6.3.2.2.1. By Component
        • 6.3.2.2.2. By Deployment Model
        • 6.3.2.2.3. By Enterprise Size
        • 6.3.2.2.4. By Industry Vertical
    • 6.3.3. Mexico Field Service Management Market Outlook
      • 6.3.3.1. Market Size & Forecast
        • 6.3.3.1.1. By Value
      • 6.3.3.2. Market Share & Forecast
        • 6.3.3.2.1. By Component
        • 6.3.3.2.2. By Deployment Model
        • 6.3.3.2.3. By Enterprise Size
        • 6.3.3.2.4. By Industry Vertical

7. Europe Field Service Management Market Outlook

  • 7.1. Market Size & Forecast
    • 7.1.1. By Value
  • 7.2. Market Share & Forecast
    • 7.2.1. By Component
    • 7.2.2. By Deployment Model
    • 7.2.3. By Enterprise Size
    • 7.2.4. By Industry Vertical
    • 7.2.5. By Country
  • 7.3. Europe: Country Analysis
    • 7.3.1. Germany Field Service Management Market Outlook
      • 7.3.1.1. Market Size & Forecast
        • 7.3.1.1.1. By Value
      • 7.3.1.2. Market Share & Forecast
        • 7.3.1.2.1. By Component
        • 7.3.1.2.2. By Deployment Model
        • 7.3.1.2.3. By Enterprise Size
        • 7.3.1.2.4. By Industry Vertical
    • 7.3.2. France Field Service Management Market Outlook
      • 7.3.2.1. Market Size & Forecast
        • 7.3.2.1.1. By Value
      • 7.3.2.2. Market Share & Forecast
        • 7.3.2.2.1. By Component
        • 7.3.2.2.2. By Deployment Model
        • 7.3.2.2.3. By Enterprise Size
        • 7.3.2.2.4. By Industry Vertical
    • 7.3.3. United Kingdom Field Service Management Market Outlook
      • 7.3.3.1. Market Size & Forecast
        • 7.3.3.1.1. By Value
      • 7.3.3.2. Market Share & Forecast
        • 7.3.3.2.1. By Component
        • 7.3.3.2.2. By Deployment Model
        • 7.3.3.2.3. By Enterprise Size
        • 7.3.3.2.4. By Industry Vertical
    • 7.3.4. Italy Field Service Management Market Outlook
      • 7.3.4.1. Market Size & Forecast
        • 7.3.4.1.1. By Value
      • 7.3.4.2. Market Share & Forecast
        • 7.3.4.2.1. By Component
        • 7.3.4.2.2. By Deployment Model
        • 7.3.4.2.3. By Enterprise Size
        • 7.3.4.2.4. By Industry Vertical
    • 7.3.5. Spain Field Service Management Market Outlook
      • 7.3.5.1. Market Size & Forecast
        • 7.3.5.1.1. By Value
      • 7.3.5.2. Market Share & Forecast
        • 7.3.5.2.1. By Component
        • 7.3.5.2.2. By Deployment Model
        • 7.3.5.2.3. By Enterprise Size
        • 7.3.5.2.4. By Industry Vertical

8. Asia Pacific Field Service Management Market Outlook

  • 8.1. Market Size & Forecast
    • 8.1.1. By Value
  • 8.2. Market Share & Forecast
    • 8.2.1. By Component
    • 8.2.2. By Deployment Model
    • 8.2.3. By Enterprise Size
    • 8.2.4. By Industry Vertical
    • 8.2.5. By Country
  • 8.3. Asia Pacific: Country Analysis
    • 8.3.1. China Field Service Management Market Outlook
      • 8.3.1.1. Market Size & Forecast
        • 8.3.1.1.1. By Value
      • 8.3.1.2. Market Share & Forecast
        • 8.3.1.2.1. By Component
        • 8.3.1.2.2. By Deployment Model
        • 8.3.1.2.3. By Enterprise Size
        • 8.3.1.2.4. By Industry Vertical
    • 8.3.2. India Field Service Management Market Outlook
      • 8.3.2.1. Market Size & Forecast
        • 8.3.2.1.1. By Value
      • 8.3.2.2. Market Share & Forecast
        • 8.3.2.2.1. By Component
        • 8.3.2.2.2. By Deployment Model
        • 8.3.2.2.3. By Enterprise Size
        • 8.3.2.2.4. By Industry Vertical
    • 8.3.3. Japan Field Service Management Market Outlook
      • 8.3.3.1. Market Size & Forecast
        • 8.3.3.1.1. By Value
      • 8.3.3.2. Market Share & Forecast
        • 8.3.3.2.1. By Component
        • 8.3.3.2.2. By Deployment Model
        • 8.3.3.2.3. By Enterprise Size
        • 8.3.3.2.4. By Industry Vertical
    • 8.3.4. South Korea Field Service Management Market Outlook
      • 8.3.4.1. Market Size & Forecast
        • 8.3.4.1.1. By Value
      • 8.3.4.2. Market Share & Forecast
        • 8.3.4.2.1. By Component
        • 8.3.4.2.2. By Deployment Model
        • 8.3.4.2.3. By Enterprise Size
        • 8.3.4.2.4. By Industry Vertical
    • 8.3.5. Australia Field Service Management Market Outlook
      • 8.3.5.1. Market Size & Forecast
        • 8.3.5.1.1. By Value
      • 8.3.5.2. Market Share & Forecast
        • 8.3.5.2.1. By Component
        • 8.3.5.2.2. By Deployment Model
        • 8.3.5.2.3. By Enterprise Size
        • 8.3.5.2.4. By Industry Vertical

9. Middle East & Africa Field Service Management Market Outlook

  • 9.1. Market Size & Forecast
    • 9.1.1. By Value
  • 9.2. Market Share & Forecast
    • 9.2.1. By Component
    • 9.2.2. By Deployment Model
    • 9.2.3. By Enterprise Size
    • 9.2.4. By Industry Vertical
    • 9.2.5. By Country
  • 9.3. Middle East & Africa: Country Analysis
    • 9.3.1. Saudi Arabia Field Service Management Market Outlook
      • 9.3.1.1. Market Size & Forecast
        • 9.3.1.1.1. By Value
      • 9.3.1.2. Market Share & Forecast
        • 9.3.1.2.1. By Component
        • 9.3.1.2.2. By Deployment Model
        • 9.3.1.2.3. By Enterprise Size
        • 9.3.1.2.4. By Industry Vertical
    • 9.3.2. UAE Field Service Management Market Outlook
      • 9.3.2.1. Market Size & Forecast
        • 9.3.2.1.1. By Value
      • 9.3.2.2. Market Share & Forecast
        • 9.3.2.2.1. By Component
        • 9.3.2.2.2. By Deployment Model
        • 9.3.2.2.3. By Enterprise Size
        • 9.3.2.2.4. By Industry Vertical
    • 9.3.3. South Africa Field Service Management Market Outlook
      • 9.3.3.1. Market Size & Forecast
        • 9.3.3.1.1. By Value
      • 9.3.3.2. Market Share & Forecast
        • 9.3.3.2.1. By Component
        • 9.3.3.2.2. By Deployment Model
        • 9.3.3.2.3. By Enterprise Size
        • 9.3.3.2.4. By Industry Vertical

10. South America Field Service Management Market Outlook

  • 10.1. Market Size & Forecast
    • 10.1.1. By Value
  • 10.2. Market Share & Forecast
    • 10.2.1. By Component
    • 10.2.2. By Deployment Model
    • 10.2.3. By Enterprise Size
    • 10.2.4. By Industry Vertical
    • 10.2.5. By Country
  • 10.3. South America: Country Analysis
    • 10.3.1. Brazil Field Service Management Market Outlook
      • 10.3.1.1. Market Size & Forecast
        • 10.3.1.1.1. By Value
      • 10.3.1.2. Market Share & Forecast
        • 10.3.1.2.1. By Component
        • 10.3.1.2.2. By Deployment Model
        • 10.3.1.2.3. By Enterprise Size
        • 10.3.1.2.4. By Industry Vertical
    • 10.3.2. Colombia Field Service Management Market Outlook
      • 10.3.2.1. Market Size & Forecast
        • 10.3.2.1.1. By Value
      • 10.3.2.2. Market Share & Forecast
        • 10.3.2.2.1. By Component
        • 10.3.2.2.2. By Deployment Model
        • 10.3.2.2.3. By Enterprise Size
        • 10.3.2.2.4. By Industry Vertical
    • 10.3.3. Argentina Field Service Management Market Outlook
      • 10.3.3.1. Market Size & Forecast
        • 10.3.3.1.1. By Value
      • 10.3.3.2. Market Share & Forecast
        • 10.3.3.2.1. By Component
        • 10.3.3.2.2. By Deployment Model
        • 10.3.3.2.3. By Enterprise Size
        • 10.3.3.2.4. By Industry Vertical

11. Market Dynamics

  • 11.1. Drivers
  • 11.2. Challenges

12. Market Trends & Developments

  • 12.1. Merger & Acquisition (If Any)
  • 12.2. Product Launches (If Any)
  • 12.3. Recent Developments

13. Global Field Service Management Market: SWOT Analysis

14. Porter's Five Forces Analysis

  • 14.1. Competition in the Industry
  • 14.2. Potential of New Entrants
  • 14.3. Power of Suppliers
  • 14.4. Power of Customers
  • 14.5. Threat of Substitute Products

15. Competitive Landscape

  • 15.1. Oracle Corporation
    • 15.1.1. Business Overview
    • 15.1.2. Products & Services
    • 15.1.3. Recent Developments
    • 15.1.4. Key Personnel
    • 15.1.5. SWOT Analysis
  • 15.2. IFS Group
  • 15.3. ServiceMax, Inc.
  • 15.4. SAP SE
  • 15.5. Microsoft Corporation
  • 15.6. GPS Insight, LLC
  • 15.7. Verizon Communications Inc.
  • 15.8. Accruent, LLC
  • 15.9. WorkWave LLC
  • 15.10. Trimble Inc.

16. Strategic Recommendations

17. About Us & Disclaimer