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到 2032 年的全球業務流程外包市場.機遇和戰略
市場調查報告書
商品編碼
1238715

到 2032 年的全球業務流程外包市場.機遇和戰略

Business Processes Outsourcing Global Market Opportunities And Strategies To 2032
出版日期: | 出版商: The Business Research Company | 英文 228 Pages | 商品交期: 2-3個工作天內

價格
簡介目錄

Business Research Company 的業務流程外包到 2032 年的全球市場機會和戰略幫助戰略家.營銷人員和高級管理人員幫助全球企業擺脫 COVID-19 停工。它提供了您需要評估的關鍵信息流程外包市場。

最大和增長最快的業務流程外包市場在哪裡？ 它與整體經濟.人口統計數據和其他類似市場有何關係？ The Business Research Company 的業務流程外包市場全球報告 回答了所有這些問題以及更多問題。

本報告涵蓋市場特徵.規模和增長.細分.區域/國家細分.競爭格局.市場份額.趨勢和戰略。 跟蹤市場歷史並按地區預測市場增長。 它還將這個市場定位在整個業務流程外包市場中，並將其與其他市場進行比較。

內容

第 1 章執行摘要

第2章內容

第3章圖表

第4章表列表

第 5 章報告結構

第6章介紹及市場特點

  • 一般市場定義
  • 總結
  • 業務流程外包市場定義和細分
  • 按服務類型進行市場細分
    • 客戶關係管理業務流程外包
    • 人力資源業務流程外包
    • 財務管理 (F&A) 業務流程外包
    • 其他業務流程外包服務
  • 按最終用途行業進行市場細分
    • 銀行.金融服務和保險 (BFSI)
    • 零售
    • 信息技術 (IT) 和電信
    • 製造業
    • 醫療保健
    • 其他最終用途
  • 按自動化類型細分市場
    • 自動化 BPO 服務
    • 人工 BPO 服務
  • 按服務提供商位置進行市場細分
    • 北美
    • 亞太地區
    • 西歐
    • 東歐
    • 世界其他地方

第7章供應鏈

    • 手段
    • 業務流程外包服務提供商
    • 其他服務提供商
    • 用戶

第8章客戶信息

  • 中小企業外包激增
  • 業務流程外包提高了靈活性
  • 財務顧問對外部投資解決方案非常滿意
  • 技術戰略是外包次數最多的活動
  • 知識淵博的顧問和客戶反饋至關重要
  • 轉向 BPO 的在家工作模式
  • 疏忽是最大的網絡安全風險
  • IT 仍然是最常見的外包業務職能/IT 繼續引領 BPO 市場

第 9 章主要市場趨勢

  • 使用人工智能
  • 利用社交媒體客戶體驗
  • 基於雲的通信
  • 語音分析
  • 統一通信
  • 戰略夥伴關係
  • 投資

第 10 章 BPO 行業中的自動化和人工智能

  • 機器人流程自動化
    • 聊天機器人
    • 雲計算
  • 人工智能 (AI)
    • 呼叫中心人工智能
    • 自動語音識別
    • 自然語言處理

第 11 章 PESTEL 分析

  • 政治
    • 政府獎勵
    • 政府的數字化舉措
    • 政治局勢的變化
  • 經濟的
    • 新興市場
    • 浮動匯率
    • 高利率
  • 社交
    • 亞太地區的技術人口
    • 質量高於成本
  • 技術
    • 網絡安全威脅
    • 通信基礎設施開發
    • 技術進步
  • 環境
    • 氣候變化 - COVID-19
    • 自然災害
  • 合法的
    • 高度管制的環境
    • 隱私和安全法

第 12 章業務流程外包的全球市場規模和增長

  • 市場規模
  • 2017 年至 2022 年的市場增長表現
    • 2017 年至 2022 年的市場驅動因素
    • 2017-2022 年市場製約因素
  • 預測市場增長，2022-2027，2032F
    • 2022-2027 年的市場驅動因素
    • 2022 年至 2027 年的市場製約因素

第 13 章業務流程外包市場，區域分析

  • 全球業務流程外包市場，按地區.實際情況和預測，2017-2022.2027F.2032F
  • 全球業務流程外包市場，2017-2027 年，按地區劃分的歷史和預測
  • 全球業務流程外包市場，2022 年至 2027 年，按地區劃分的增長和市場份額比較
  • 全球業務流程外包市場，按國家/地區劃分，實際情況和預測，2017-2022 年.2027 年.2032 年
  • 全球業務流程外包市場，2017-2027 年，歷史和國家預測
  • 全球業務流程外包市場，2022 年至 2027 年，按國家/地區劃分的增長和市場份額比較

第 14 章全球市場細分

  • 全球業務流程外包市場，按服務類型細分.績效和預測，2017-2022.2027F.2032F
  • 全球業務流程外包市場.按最終用途行業細分.績效和預測，2017-2022.2027F.2032F
  • 全球業務流程外包市場，按自動化類型細分，實際情況和預測，2017-2022.2027F.2032F
  • 全球業務流程外包市場，按服務提供商位置細分.績效和預測，2017-2022 年.2027 年.2032 年

第 15 章宏觀經濟因素的市場比較

  • 業務流程外包市場規模，佔 GDP 的百分比，全球
  • 全球人均業務流程外包市場支出

第十六章各國宏觀經濟因素的市場比較

  • 業務流程外包市場規模，佔 GDP 的百分比，2022 年，主要國家/地區
  • 2022 年主要國家/地區人均業務流程外包支出

第 17 章業務流程外包服務市場與行業指標的比較

  • 2022 年所有公司.國家/地區在業務流程外包服務市場上的平均支出

第十八章亞太市場

  • 總結
  • 市場概覽
    • 區域信息
    • 市場信息
    • 背景資料
    • 政府舉措
    • 規則
    • 監管機構
    • 主要協會
    • 徵收的稅額
    • 企業稅收結構
    • 投資
    • 主要公司
  • 亞太地區業務流程外包市場，按服務類型細分.績效和預測，2017-2022.2027F.2032F
  • 亞太業務流程外包市場：國別分析
  • 澳大利亞市場
  • 澳大利亞業務流程外包市場，按服務類型細分.績效和預測，2017-2022.2027F.2032F
  • 中國市場
  • 總結
  • 市場概覽
    • 國家信息
    • 市場信息
    • 背景資料
    • 政府舉措
    • 規則
    • 監管機構
    • 主要協會
    • 徵收的稅額
    • 企業稅收結構
    • 投資
    • 主要公司
  • 中國業務流程外包市場，按服務類型細分，表現和預測，2017-2022，2027F，2032F
  • 印度市場
  • 印度業務流程外包市場，按服務類型細分.績效和預測，2017-2022.2027F.2032F
  • 日本市場
  • 日本業務流程外包市場，按服務類型細分.績效和預測，2017-2022.2027F.2032F

第十九章西歐市場

  • 總結
  • 市場概覽
    • 區域信息
    • 市場信息
    • 背景資料
    • 政府舉措
    • 規則
    • 監管機構
    • 主要協會
    • 徵收的稅額
    • 企業稅收結構
    • 投資
    • 主要公司
  • 西歐業務流程外包市場，按服務類型細分.績效和預測，2017-2022.2027F.2032F
  • 西歐業務流程外包市場：國家分析
  • 法國市場
  • 法國業務流程外包市場，按服務類型細分.績效和預測，2017-2022.2027F.2032F
  • 德國市場
  • 德國業務流程外包市場，按服務類型細分.績效和預測，2017-2022.2027F.2032F
  • 意大利市場
  • 意大利業務流程外包市場，按服務類型細分.績效和預測，2017-2022.2027F.2032F
  • 西班牙市場
  • 西班牙業務流程外包市場，按服務類型細分.績效和預測，2017-2022.2027F.2032F
  • 英國市場
  • 英國業務流程外包市場，按服務類型細分，2017-2022.2022-2027F.2032F

第20章東歐市場

  • 總結
  • 市場概覽
    • 區域信息
    • 市場信息
    • 背景資料
    • 政府舉措
    • 規則
    • 監管機構
    • 主要協會
    • 徵收的稅額
    • 企業稅收結構
    • 投資
    • 主要公司
  • 東歐業務流程外包市場，按服務類型細分.績效和預測，2017-2022.2027F.2032F
  • 東歐業務流程外包市場：國家分析
  • 俄羅斯市場
  • 俄羅斯業務流程外包市場，按服務類型細分.績效和預測，2017-2022.2027F.2032F

第21章北美市場

  • 總結
  • 市場概覽
    • 區域信息
    • 市場信息
    • 背景資料
    • 政府舉措
    • 規則
    • 監管機構
    • 主要協會
    • 徵收的稅額
    • 企業稅收結構
    • 投資
    • 主要公司
  • 北美業務流程外包市場，按服務類型細分.績效和預測，2017-2022.2027F.2032F
  • 北美業務流程外包市場：國家分析
  • 美國市場
  • 總結
  • 市場概覽
    • 國家信息
    • 市場信息
    • 背景資料
    • 政府舉措
    • 規則
    • 監管機構
    • 主要協會
    • 徵收的稅額
    • 企業稅收結構
    • 投資
    • 主要公司
  • 美國業務流程外包市場，按服務類型細分.績效和預測，2017-2022.2027F.2032F

第22章南美市場

  • 總結
  • 市場概覽
    • 區域信息
    • 市場信息
    • 背景資料
    • 政府舉措
    • 規則
    • 監管機構
    • 主要協會
    • 徵收的稅額
    • 企業稅收結構
    • 投資
    • 主要公司
  • 南美業務流程外包市場，按服務類型細分.績效和預測，2017-2022.2027F.2032F
  • 南美業務流程外包市場：國家分析
  • 巴西市場
  • 巴西業務流程外包市場，按服務類型細分.績效和預測，2017-2022.2027F.2032F

第23章中東市場

  • 總結
  • 市場概覽
    • 區域信息
    • 市場信息
    • 背景資料
    • 政府舉措
    • 規則
    • 監管機構
    • 主要協會
    • 徵收的稅額
    • 企業稅收結構
    • 投資
    • 主要公司
  • 中東業務流程外包市場，按服務類型細分.績效和預測，2017-2022.2027F.2032F

第 24 章非洲市場

  • 總結
  • 市場概覽
    • 區域信息
    • 市場信息
    • 背景資料
    • 政府舉措
    • 規則
    • 監管機構
    • 主要協會
    • 徵收的稅額
    • 企業稅收結構
    • 投資
    • 主要公司
  • 非洲業務流程外包市場，按服務類型細分.績效和預測，2017-2022.2027F.2032F

第 25 章競爭格局和公司概況

  • 公司簡介
  • 自動數據處理公司 (ADP)
    • 公司概況
    • 產品和服務
    • 商業策略
    • 財務概覽
  • Teleperformance SE
    • 公司概況
    • 產品和服務
    • 商業策略
    • 財務概覽
  • 同心
    • 公司概況
    • 產品和服務
    • 商業策略
    • 財務概覽
  • Paychex Inc.
    • 公司概況
    • 產品和服務
    • 商業策略
    • 財務概覽
  • 導體
    • 公司概況
    • 產品和服務
    • 商業策略
    • 財務概覽

第 26 章最快的新興中型公司

  • 永生（控股）有限公司
  • Willis Tower Watson
  • 卓越服務控股有限公司
  • 萬寶盛華集團有限公司
  • 嘉裡服務有限公司

第27章重大併購

  • Solutions by STC Acquired ccc by STC.
  • Bain Capital Private Equity Acquired VXI Global Solutions
  • Majorel Acquired Alembo
  • EAG Acquired Quorum
  • Gi Group Holding Acquired Focun Group
  • Teleperformance Acquired Senture, LLC.
  • iSON Xperiences Acquired Altron People Solutions.
  • MetaSource Acquired Digiscribe.
  • Accenture Acquired Enterprise System Partners（ESP）
  • TAKE Solutions Acquired DataCeutics
  • AION Capital Acquired InterGlobe Technologies

第 28 章市場背景：軟件和 BPO 服務市場

  • 軟件和 BPO 服務市場的特徵
  • 市場定義
  • 關鍵分割
  • 全球軟件和 BPO 服務市場，按類型細分，2017-2027 年
  • 2022 年全球軟件和 BPO 服務市場，按地區
  • 全球軟件和 BPO 服務市場，2017-2027 年，按地區劃分的歷史和預測

第29章機遇與策略

  • 2027 年全球業務流程外包市場 - 提供最新機會的國家
  • 2027 年全球業務流程外包市場 - 提供最多新機會的細分市場
  • 2027 年全球業務流程外包市場 - 增長戰略
    • 根據市場趨勢制定策略
    • 競爭策略

第 30 章業務流程外包市場.結論和建議

  • 結論
  • 建議
    • 產品
    • 位置
    • 價格
    • 促銷
    • 人員

第31章附錄

簡介目錄
Product Code: o&s728

“Business Processes Outsourcing Global Market Opportunities And Strategies To 2032 ” from The Business Research Company provides the strategists; marketers and senior management with the critical information they need to assess the global business processes outsourcing market as it emerges from the COVID-19 shut down.

Reasons to Purchase

  • Gain a truly global perspective with the most comprehensive report available on this market covering 12 geographies.
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  • Create regional and country strategies on the basis of local data and analysis.
  • Identify growth segments for investment.
  • Outperform competitors using forecast data and the drivers and trends shaping the market.
  • Understand customers based on the latest market research findings.
  • Benchmark performance against key competitors.
  • Utilize the relationships between key data sets for superior strategizing.
  • Suitable for supporting your internal and external presentations with reliable high-quality data and analysis
  • Report will be updated with the latest data and delivered to you within 3-5 working days of order.

Where is the largest and fastest-growing market for business processes outsourcing? How does the market relate to the overall economy; demography and other similar markets? What forces will shape the market going forward? “The business processes outsourcing market global report ” from The Business Research Company answers all these questions and many more.

The report covers market characteristics; size and growth; segmentation; regional and country breakdowns; competitive landscape; market shares; trends and strategies for this market. It traces the market's history and forecasts market growth by geography. It places the market within the context of the wider business processes outsourcing market; and compares it with other markets.

The report covers the following chapters:

  • Introduction and Market Characteristics

Brief introduction to the segmentations covered in the market, definitions and explanations about the wealth management market.

  • Supply Chain

The supply chain section of the report defines and explains the key players in the wealth management industry supply chain.

  • Customer Information

This chapter covers recent customers' trends/preferences in the global wealth management market.

  • Key Trends

Highlights the major trends shaping the global wealth management market. This section also highlights likely future developments in the market.

  • PESTEL Analysis

This chapter describes the market opportunity assessment through PESTEL analysis.

  • Global Market Size and Growth

Global historic (2017-2022) and forecast (2022-2027), and (2027-2032) market values, and drivers and restraints that support and control the growth of the market in the historic and forecast periods.

* Regional Analysis

Historic (2017-2022) and forecast (2022-2027), and (2027-2032) market values and growth and market share comparison by region.

  • Market Segmentation

Contains the market values (2017-2032) and analysis for each segment by type of source, by end use industry, by automation type, and by service provider's location in the market.

  • Regional Market Size and Growth

Regional market size (2022), historic (2017-2022) and forecast (2022-2027), and (2027-2032) market values, and growth and market share comparison of countries within the region. This report includes information on the regions Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa and major countries within each region.

  • Competitive Landscape

Details on the competitive landscape of the market, estimated market shares and company profiles of the leading players.

  • Fastest Emerging Companies

This section provides information about emerging mid-sized companies in the business processes outsourcing market

  • Key Mergers and Acquisitions

Information on recent mergers and acquisitions in the market covered in the report. This section gives key financial details of mergers and acquisitions, which have shaped the market in recent years.

* Market Opportunities And Strategies

Describes market opportunities and strategies based on findings of the research, with information on growth opportunities across countries, segments and strategies to be followed in those markets.

  • Conclusions And Recommendations

Includes recommendations for business processes outsourcing providers in terms of product/service offerings geographic expansion, marketing strategies and target groups.

* Appendix

This section includes details on the NAICS codes covered, abbreviations and currencies codes used in this report

Scope

Markets Covered:

1) By Service Type: CRM (Customer Relationship Management) BPO; HRO (Human Resources Outsourcing) BPO; Finance And Administration (F&A) BPO; Other BPO Services

2) By End-Use Industry: Banking, Financial Services And Insurance (BFSI); Retail; Information Technology (IT) And Telecom; Manufacturing; Healthcare; Other End-Uses

3) By Automation Type: Automated BPO Services; Non-Automated BPO Services

3) By Service Provider's Location: North America; Asia-Pacific; Western Europe; Eastern Europe; Rest Of World

Companies Mentioned: ADP; Teleperformance; Concentrix; Paychex; Conduent

Countries: China; Australia; India; Indonesia; Japan; South Korea; USA; Brazil; France; Germany; UK; Russia

Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa

Time-series: Five years historic and ten years forecast.

Data: Ratios of market size and growth to related markets; GDP proportions; expenditure per capita; business processes outsourcing indicators comparison.

Data segmentations: country and regional historic and forecast data; market share of competitors; market segments.

Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.

Table of Contents

1. Executive Summary

2. Table of Contents

3. List of Figures

4. List of Tables

5. Report Structure

6. Introduction and Market Characteristics

  • 6.1. General Market Definition
  • 6.2. Summary
  • 6.3. Business Processes Outsourcing Market Definition And Segmentations
  • 6.4. Market Segmentation By Service Type
    • 6.4.1. CRM BPO
    • 6.4.2. HRO BPO
    • 6.4.3. Finance And Administration (F&A) BPO
    • 6.4.4. Other BPO Services
  • 6.5. Market Segmentation By End-Use Industry
    • 6.5.1. Banking, Financial Services And Insurance (BFSI)
    • 6.5.2. Retail
    • 6.5.3. Information Technology (IT) And Telecom
    • 6.5.4. Manufacturing
    • 6.5.5. Healthcare
    • 6.5.6. Other End Uses
  • 6.6. Market Segmentation By Automation Type
    • 6.6.1. Automated BPO Services
    • 6.6.2. Manual BPO Services
  • 6.7. Market Segmentation By Service Provider's Location
    • 6.7.1. North America
    • 6.7.2. Asia-Pacific
    • 6.7.3. Western Europe
    • 6.7.4. Eastern Europe
    • 6.7.5. Rest Of World

7. Supply Chain

    • 7.1.1. Resources
    • 7.1.2. BPO Service Providers
    • 7.1.3. Other Service Providers
    • 7.1.4. End Users

8. Customer Information

  • 8.1. Surge In Small Business Outsourcing
  • 8.2. Business Process Outsourcing Drives Flexibility
  • 8.3. Financial Advisors Are Highly Satisfied With External Investment Solutions
  • 8.4. Technology Strategies Are The Most Outsourced Activity
  • 8.5. Knowledgeable Advisors And Customer Feedback Is Most Valued
  • 8.6. BPO Shift To Work-From-Home Model
  • 8.7. Negligence Is The Biggest Cybersecurity Risk
  • 8.8. IT Continues To Be The Most Commonly Outsourced Business Function/ IT Continues To Lead The BPO Market

9. Major Market Trends

  • 9.1. Use Of Artificial Intelligence
  • 9.2. Leveraging Social Media Customer Experience
  • 9.3. Cloud-Based Communication
  • 9.4. Voice Analytics
  • 9.5. Unified Communication
  • 9.6. Strategic Partnerships
  • 9.7. Investments

10. Automation And Artificial Intelligence in The BPO Industry

  • 10.1. Robotic Process Automation
    • 10.1.1. Chatbots
    • 10.1.2. Cloud Computing
  • 10.2. Artificial Intelligence (AI)
    • 10.2.1. Call Center AI
    • 10.2.2. Automatic Speech Recognition
    • 10.2.3. Natural Language Processing

11. PESTEL Analysis

  • 11.1. Political
    • 11.1.1. Government Incentives
    • 11.1.2. Digitization Initiatives By Governments
    • 11.1.3. Changing Political Scenarios
  • 11.2. Economical
    • 11.2.1. Emerging Markets
    • 11.2.2. Volatile Exchange Rates
    • 11.2.3. High Interest Rates
  • 11.3. Social
    • 11.3.1. Skilled Populations In The Asia-Pacific Region
    • 11.3.2. Quality Over Cost Behavior
  • 11.4. Technological
    • 11.4.1. Cybersecurity Threats
    • 11.4.2. Development Of Telecom Infrastructure
    • 11.4.3. Technological Advances
  • 11.5. Environmental
    • 11.5.1. Climate Change - COVID-19
    • 11.5.2. Natural Disasters
  • 11.6. Legal
    • 11.6.1. Highly Regulated Environment
    • 11.6.2. Privacy And Security Laws

12. Global Business Processes Outsourcing Market Size And Growth

  • 12.1. Market Size
  • 12.2. Historic Market Growth, 2017 - 2022, Value ($ Billion)
    • 12.2.1. Market Drivers 2017 - 2022
    • 12.2.2. Market Restraints 2017 - 2022
  • 12.3. Forecast Market Growth, 2022 - 2027, 2032F Value ($ Billion)
    • 12.3.1. Market Drivers 2022 - 2027
    • 12.3.2. Market Restraints 2022 - 2027

13. Business Processes Outsourcing Market, Regional Analysis

  • 13.1. Global Business Processes Outsourcing Market, By Region, Historic and Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 13.2. Global Business Processes Outsourcing Market, 2017 - 2027, Historic And Forecast, By Region
  • 13.3. Global Business Processes Outsourcing Market, 2022 - 2027, Growth And Market Share Comparison, By Region
  • 13.4. Global Business Processes Outsourcing Market, By Country, Historic and Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 13.5. Global Business Processes Outsourcing Market, 2017 - 2027, Historic And Forecast, By Country
  • 13.6. Global Business Processes Outsourcing Market, 2022 - 2027, Growth And Market Share Comparison, By Country

14. Global Market Segmentation

  • 14.1. Global Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 14.2. Global Business Processes Outsourcing Market, Segmentation By End-Use Industry, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 14.3. Global Business Processes Outsourcing Market, Segmentation By Automation Type, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 14.4. Global Business Processes Outsourcing Market, Segmentation By Service Provider's Location, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)

15. Market Comparison with Macro Economic Factors

  • 15.1. Business Processes Outsourcing Market Size, Percentage Of GDP, Global
  • 15.2. Per Capita Average Business Processes Outsourcing Market Expenditure, Global

16. Market Comparison With Macro Economic Factors Across Countries

  • 16.1. Business Processes Outsourcing Market Size, Percentage Of GDP, 2022, Major Countries
  • 16.2. Business Processes Outsourcing Per Capita Expenditure, 2022, Major Countries

17. Business Processes Outsourcing Services Market Comparison With Industry Metrics

  • 17.1. Average Spending On Business Processes Outsourcing Services Market By Total Enterprises, 2022, By Country

18. Asia-Pacific Market

  • 18.1. Summary
  • 18.2. Market Overview
    • 18.2.1. Region Information
    • 18.2.2. Market Information
    • 18.2.3. Background Information
    • 18.2.4. Government Initiatives
    • 18.2.5. Regulations
    • 18.2.6. Regulatory Bodies
    • 18.2.7. Major Associations
    • 18.2.8. Taxes Levied
    • 18.2.9. Corporate Tax Structure
    • 18.2.10. Investments
    • 18.2.11. Major Companies
  • 18.3. Asia-Pacific Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 18.4. Asia-Pacific Business Processes Outsourcing Market: Country Analysis
  • 18.5. Australia Market
  • 18.6. Australia Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 18.7. China Market
  • 18.8. Summary
  • 18.9. Market Overview
    • 18.9.1. Country Information
    • 18.9.2. Market Information
    • 18.9.3. Background Information
    • 18.9.4. Government Initiatives
    • 18.9.5. Regulations
    • 18.9.6. Regulatory Bodies
    • 18.9.7. Major Associations
    • 18.9.8. Taxes levied
    • 18.9.9. Corporate Tax Structure
    • 18.9.10. Investments
    • 18.9.11. Major Companies
  • 18.10. China Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 18.11. India Market
  • 18.12. India Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 18.13. Japan Market
  • 18.14. Japan Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)

19. Western Europe Market

  • 19.1. Summary
  • 19.2. Market Overview
    • 19.2.1. Region Information
    • 19.2.2. Market Information
    • 19.2.3. Background Information
    • 19.2.4. Government Initiatives
    • 19.2.5. Regulations
    • 19.2.6. Regulatory Bodies
    • 19.2.7. Major Associations
    • 19.2.8. Taxes Levied
    • 19.2.9. Corporate Tax Structure
    • 19.2.10. Investments
    • 19.2.11. Major Companies
  • 19.3. Western Europe Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 19.4. Western Europe Business Processes Outsourcing Market: Country Analysis
  • 19.5. France Market
  • 19.6. France Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 19.7. Germany Market
  • 19.8. Germany Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 19.9. Italy Market
  • 19.10. Italy Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 19.11. Spain Market
  • 19.12. Spain Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 19.13. UK Market
  • 19.14. UK Business Processes Outsourcing Market, Segmentation By Type Of Service, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)

20. Eastern Europe Market

  • 20.1. Summary
  • 20.2. Market Overview
    • 20.2.1. Region Information
    • 20.2.2. Market Information
    • 20.2.3. Background Information
    • 20.2.4. Government Initiatives
    • 20.2.5. Regulations
    • 20.2.6. Regulatory Bodies
    • 20.2.7. Major Associations
    • 20.2.8. Taxes Levied
    • 20.2.9. Corporate Tax Structure
    • 20.2.10. Investments
    • 20.2.11. Major Companies
  • 20.3. Eastern Europe Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 20.4. Eastern Europe Business Processes Outsourcing Market: Country Analysis
  • 20.5. Russia Market
  • 20.6. Russia Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)

21. North America Market

  • 21.1. Summary
  • 21.2. Market Overview
    • 21.2.1. Region Information
    • 21.2.2. Market Information
    • 21.2.3. Background Information
    • 21.2.4. Government Initiatives
    • 21.2.5. Regulations
    • 21.2.6. Regulatory Bodies
    • 21.2.7. Major Associations
    • 21.2.8. Taxes Levied
    • 21.2.9. Corporate Tax Structure
    • 21.2.10. Investments
    • 21.2.11. Major Companies
  • 21.3. North America Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 21.4. North America Business Processes Outsourcing Market: Country Analysis
  • 21.5. USA Market
  • 21.6. Summary
  • 21.7. Market Overview
    • 21.7.1. Country Information
    • 21.7.2. Market Information
    • 21.7.3. Background Information
    • 21.7.4. Government Initiatives
    • 21.7.5. Regulations
    • 21.7.6. Regulatory Bodies
    • 21.7.7. Major Associations
    • 21.7.8. Taxes Levied
    • 21.7.9. Corporate Tax Structure
    • 21.7.10. Investments
    • 21.7.11. Major Companies
  • 21.8. USA Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)

22. South America Market

  • 22.1. Summary
  • 22.2. Market Overview
    • 22.2.1. Region Information
    • 22.2.2. Market Information
    • 22.2.3. Background Information
    • 22.2.4. Government Initiatives
    • 22.2.5. Regulations
    • 22.2.6. Regulatory Bodies
    • 22.2.7. Major Associations
    • 22.2.8. Taxes Levied
    • 22.2.9. Corporate Tax Structure
    • 22.2.10. Investments
    • 22.2.11. Major Companies
  • 22.3. South America Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)
  • 22.4. South America Business Processes Outsourcing Market: Country Analysis
  • 22.5. Brazil Market
  • 22.6. Brazil Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)

23. Middle East Market

  • 23.1. Summary
  • 23.2. Market Overview
    • 23.2.1. Region Information
    • 23.2.2. Market Information
    • 23.2.3. Background Information
    • 23.2.4. Government Initiatives
    • 23.2.5. Regulations
    • 23.2.6. Regulatory Bodies
    • 23.2.7. Major Associations
    • 23.2.8. Taxes Levied
    • 23.2.9. Corporate Tax Structure
    • 23.2.10. Investments
    • 23.2.11. Major Companies
  • 23.3. Middle East Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)

24. Africa Market

  • 24.1. Summary
  • 24.2. Market Overview
    • 24.2.1. Region Information
    • 24.2.2. Market Information
    • 24.2.3. Background Information
    • 24.2.4. Government Initiatives
    • 24.2.5. Regulations
    • 24.2.6. Regulatory Bodies
    • 24.2.7. Major Associations
    • 24.2.8. Taxes Levied
    • 24.2.9. Corporate Tax Structure
    • 24.2.10. Investments
    • 24.2.11. Major Companies
  • 24.3. Africa Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 - 2022, 2027F, 2032F, Value ($ Billion)

25. Competitive Landscape And Company Profiles

  • 25.1. Company Profiles
  • 25.2. Automatic Data Processing, Inc. (ADP)
    • 25.2.1. Company Overview
    • 25.2.2. Products And Services
    • 25.2.3. Business Strategy
    • 25.2.4. Financial Overview
  • 25.3. Teleperformance SE
    • 25.3.1. Company Overview
    • 25.3.2. Products And Services
    • 25.3.3. Business Strategy
    • 25.3.4. Financial Overview
  • 25.4. Concentrix
    • 25.4.1. Company Overview
    • 25.4.2. Products And Services
    • 25.4.3. Business Strategy
    • 25.4.4. Financial Overview
  • 25.5. Paychex Inc
    • 25.5.1. Company Overview
    • 25.5.2. Products And Services
    • 25.5.3. Business Strategy
    • 25.5.4. Financial Overview
  • 25.6. Conduent
    • 25.6.1. Company Overview
    • 25.6.2. Products And Services
    • 25.6.3. Business Strategy
    • 25.6.4. Financial Overview

26. Fastest Emerging Mid-Sized Companies

  • 26.1. WNS (Holdings) Limited
  • 26.2. Willis Tower Watson
  • 26.3. ExlService Holdings, Inc.
  • 26.4. ManpowerGroup, Inc.
  • 26.5. Kelly Services, Inc.

27. Key Mergers and Acquisitions

  • 27.1. Solutions by STC Acquired ccc by STC.
  • 27.2. Bain Capital Private Equity Acquired VXI Global Solutions
  • 27.3. Majorel Acquired Alembo
  • 27.4. EAG Acquired Quorum
  • 27.5. Gi Group Holding Acquired Focun Group
  • 27.6. Teleperformance Acquired Senture, LLC.
  • 27.7. iSON Xperiences Acquired Altron People Solutions.
  • 27.8. MetaSource Acquired Digiscribe.
  • 27.9. Accenture Acquired Enterprise System Partners (ESP)
  • 27.10. TAKE Solutions Acquired DataCeutics
  • 27.11. AION Capital Acquired InterGlobe Technologies

28. Market Background: Software And BPO Services Market

  • 28.1. Software And BPO Services Market Characteristics
  • 28.2. Market Definition
  • 28.3. Key Segmentation
  • 28.4. Global Software And BPO Services Market, Segmentation By Type, 2017 - 2027, Value ($ Billion)
  • 28.5. Global Software And BPO Services Market, 2022, By Region, Value ($ Billion)
  • 28.6. Global Software And BPO Services Market, 2017 - 2027, Historic And Forecast, By Region

29. Opportunities And Strategies

  • 29.1. Global Business Processes Outsourcing Market In 2027 - Countries Offering Most New Opportunities
  • 29.2. Global Business Processes Outsourcing Market In 2027 - Segments Offering Most New Opportunities
  • 29.3. Global Business Processes Outsourcing Market In 2027 - Growth Strategies
    • 29.3.1. Market Trend Based Strategies
    • 29.3.2. Competitor Strategies

30. Business Process Outsourcing Market, Conclusions And Recommendations

  • 30.1. Conclusions
  • 30.2. Recommendations
    • 30.2.1. Product
    • 30.2.2. Place
    • 30.2.3. Price
    • 30.2.4. Promotion
    • 30.2.5. People

31. Appendix

  • 31.1. Market Data Sources
  • 31.2. Research Methodology
  • 31.3. Currencies
  • 31.4. The Business Research Company
  • 31.5. Copyright and Disclaimer