全球保險業務流程外包 (BPO) 市場 2024-2028

保險業務流程外包 (BPO) 市場預計在 2023 年至 2028 年期間將成長 17.8 億美元，預測期內複合年成長率為 4.97%。

該報告包括對保險業務流程外包 (BPO) 市場的總體分析、市場規模和預測、趨勢、成長動力、挑戰以及涵蓋約 25 家供應商的供應商分析。

它提供了對當前市場狀況、最新趨勢和促進因素以及整體市場環境的最新分析。該市場的推動因素包括保險業擴大採用雲端基礎的服務、保險業對成本效益業務的需求不斷增加以及保險 BPO 市場客戶滿意度的提高。

該研究將人工智慧、物聯網和機器人等領域的新興數位技術視為未來幾年推動保險業務流程外包（BPO）市場成長的關鍵因素之一。此外，對去中心化基礎設施、虛擬營運、風險管理系統的投資不斷增加，以及保險 BPO 領域對區塊鏈技術的需求不斷增加，將帶來巨大的市場需求。

目錄

第1章執行摘要

• 市場概況

第2章 市場形勢

• 市場生態系統

第3章 市場規模

• 市場定義
• 細分市場分析
• 2023 年市場規模
• 2023-2028年市場展望

第4章 市場規模表現

• 保險業務流程外包 (BPO) 全球市場 2018-2022
• 2018-2022 年按應用分類的細分市場分析
• 2018-2022 年最終用戶細分分析
• 2018-2022 年區域細分分析
• 2018-2022 年國家細分分析

第5章五力分析

• 五力摘要
• 買方議價能力
• 供應商的議價能力
• 新進入者的威脅
• 替代品的威脅
• 競爭威脅
• 市場狀況

第6章市場區隔：按應用

• 細分市場
• 比較：按應用
• 人壽與退休金：2023-2028 年市場規模與預測
• 財產與傷害：2023-2028 年市場規模與預測
• 市場機會：依應用分類

第7章市場區隔：依最終用戶

• 細分市場
• 比較：按最終用戶
• 大公司：2023-2028年市場規模與預測
• 中小企業：市場規模及預測 2023-2028
• 市場機會：依最終用戶分類

第8章 客戶形勢

• 客戶形勢概覽

第9章 地區形勢

• 區域細分
• 區域比較
• 北美：2023-2028 年市場規模與預測
• 歐洲：2023-2028 年市場規模與預測
• 亞太地區：2023-2028 年市場規模與預測
• 中東和非洲：2023-2028 年市場規模與預測
• 南美洲：2023-2028年市場規模與預測
• 美國：2023-2028 年市場規模與預測
• 英國：2023-2028 年市場規模與預測
• 德國：2023-2028 年市場規模與預測
• 中國：2023-2028年市場規模及預測
• 印度：2023-2028年市場規模與預測
• 市場機會：依地區形勢

第 10 章 促進因素、挑戰與趨勢

• 市場促進因素
• 市場挑戰
• 促進因素和挑戰的影響
• 市場趨勢

第11章 供應商形勢

• 概述
• 供應商形勢
• 混亂的情況
• 產業風險

第12章供應商分析

• 交易廠商
• 供應商市場定位
• Accenture Plc
• Capgemini Service SAS
• Cognizant Technology Solutions Corp.
• Dell Technologies Inc.
• DXC Technology Co.
• ExlService Holdings Inc.
• HCL Technologies Ltd.
• Infosys Ltd.
• Invensis Technologies Pvt Ltd.
• Mahindra and Mahindra Ltd.
• Marco Capital
• Mphasis Ltd.
• Solartis LLC
• Tata Consultancy Services Ltd.
• Wipro Ltd.

第13章附錄

The insurance business process outsourcing (BPO) market is forecasted to grow by USD 1.78 bn during 2023-2028, accelerating at a CAGR of 4.97% during the forecast period. The report on the insurance business process outsourcing (BPO) market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by growing adoption of cloud-based services in insurance sector, increasing demand for cost-effective operations in insurance field, and improving customer satisfaction in insurance bpo market.

Technavio's insurance business process outsourcing (BPO) market is segmented as below:

By Application

• Life and pension
• Property
• casualty

By End-user

• Large enterprises
• Small
• medium enterprises

By Geographical Landscape

• North America
• Europe
• APAC
• Middle East and Africa
• South America

This study identifies the emerging digital technologies across areas such as ai, iot, and robotics as one of the prime reasons driving the insurance business process outsourcing (BPO) market growth during the next few years. Also, growing investment in distributed infrastructure, virtual operations and risk management systems and rising demand for blockchain technology in the insurance bpo sector will lead to sizable demand in the market.

The report on the insurance business process outsourcing (BPO) market covers the following areas:

• Insurance business process outsourcing (BPO) market sizing
• Insurance business process outsourcing (BPO) market forecast
• Insurance business process outsourcing (BPO) market industry analysis

The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading insurance business process outsourcing (BPO) market vendors that include Accenture Plc, Capgemini Service SAS, Cogneesol BPO Pvt. Ltd., Cognizant Technology Solutions Corp., Dell Technologies Inc., DXC Technology Co., ExlService Holdings Inc., Genpact Ltd., HCL Technologies Ltd., Hinduja Global Solutions Ltd., Infosys Ltd., Invensis Technologies Pvt Ltd., Marco Capital, Mphasis Ltd., Rely Services, Solartis LLC, Tata Consultancy Services Ltd., Wipro Ltd., WNS Holdings Ltd., and Mahindra and Mahindra Ltd.. Also, the insurance business process outsourcing (BPO) market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.

Table of Contents

1 Executive Summary

• 1.1 Market overview
• Exhibit 01: Executive Summary - Chart on Market Overview
• Exhibit 02: Executive Summary - Data Table on Market Overview
• Exhibit 03: Executive Summary - Chart on Global Market Characteristics
• Exhibit 04: Executive Summary - Chart on Market By Geographical Landscape
• Exhibit 05: Executive Summary - Chart on Market Segmentation by Application
• Exhibit 06: Executive Summary - Chart on Market Segmentation by End-user
• Exhibit 07: Executive Summary - Chart on Incremental Growth
• Exhibit 08: Executive Summary - Data Table on Incremental Growth
• Exhibit 09: Executive Summary - Chart on Vendor Market Positioning

2 Market Landscape

• 2.1 Market ecosystem
• Exhibit 10: Parent market
• Exhibit 11: Market Characteristics

3 Market Sizing

• 3.1 Market definition
• Exhibit 12: Offerings of vendors included in the market definition
• 3.2 Market segment analysis
• Exhibit 13: Market segments
• 3.3 Market size 2023
• 3.4 Market outlook: Forecast for 2023-2028
• Exhibit 14: Chart on Global - Market size and forecast 2023-2028 ($ billion)
• Exhibit 15: Data Table on Global - Market size and forecast 2023-2028 ($ billion)
• Exhibit 16: Chart on Global Market: Year-over-year growth 2023-2028 (%)
• Exhibit 17: Data Table on Global Market: Year-over-year growth 2023-2028 (%)

4 Historic Market Size

• 4.1 Global insurance business process outsourcing (BPO) market 2018 - 2022
• Exhibit 18: Historic Market Size - Data Table on global insurance business process outsourcing (bpo) market 2018 - 2022 ($ billion)
• 4.2 Application Segment Analysis 2018 - 2022
• Exhibit 19: Historic Market Size - Application Segment 2018 - 2022 ($ billion)
• 4.3 End-user Segment Analysis 2018 - 2022
• Exhibit 20: Historic Market Size - End-user Segment 2018 - 2022 ($ billion)
• 4.4 Geography Segment Analysis 2018 - 2022
• Exhibit 21: Historic Market Size - Geography Segment 2018 - 2022 ($ billion)
• 4.5 Country Segment Analysis 2018 - 2022
• Exhibit 22: Historic Market Size - Country Segment 2018 - 2022 ($ billion)

5 Five Forces Analysis

• 5.1 Five forces summary
• Exhibit 23: Five forces analysis - Comparison between 2023 and 2028
• 5.2 Bargaining power of buyers
• Exhibit 24: Chart on Bargaining power of buyers - Impact of key factors 2023 and 2028
• 5.3 Bargaining power of suppliers
• Exhibit 25: Bargaining power of suppliers - Impact of key factors in 2023 and 2028
• 5.4 Threat of new entrants
• Exhibit 26: Threat of new entrants - Impact of key factors in 2023 and 2028
• 5.5 Threat of substitutes
• Exhibit 27: Threat of substitutes - Impact of key factors in 2023 and 2028
• 5.6 Threat of rivalry
• Exhibit 28: Threat of rivalry - Impact of key factors in 2023 and 2028
• 5.7 Market condition
• Exhibit 29: Chart on Market condition - Five forces 2023 and 2028

6 Market Segmentation by Application

• 6.1 Market segments
• Exhibit 30: Chart on Application - Market share 2023-2028 (%)
• Exhibit 31: Data Table on Application - Market share 2023-2028 (%)
• 6.2 Comparison by Application
• Exhibit 32: Chart on Comparison by Application
• Exhibit 33: Data Table on Comparison by Application
• 6.3 Life and pension - Market size and forecast 2023-2028
• Exhibit 34: Chart on Life and pension - Market size and forecast 2023-2028 ($ billion)
• Exhibit 35: Data Table on Life and pension - Market size and forecast 2023-2028 ($ billion)
• Exhibit 36: Chart on Life and pension - Year-over-year growth 2023-2028 (%)
• Exhibit 37: Data Table on Life and pension - Year-over-year growth 2023-2028 (%)
• 6.4 Property and casualty - Market size and forecast 2023-2028
• Exhibit 38: Chart on Property and casualty - Market size and forecast 2023-2028 ($ billion)
• Exhibit 39: Data Table on Property and casualty - Market size and forecast 2023-2028 ($ billion)
• Exhibit 40: Chart on Property and casualty - Year-over-year growth 2023-2028 (%)
• Exhibit 41: Data Table on Property and casualty - Year-over-year growth 2023-2028 (%)
• 6.5 Market opportunity by Application
• Exhibit 42: Market opportunity by Application ($ billion)
• Exhibit 43: Data Table on Market opportunity by Application ($ billion)

7 Market Segmentation by End-user

• 7.1 Market segments
• Exhibit 44: Chart on End-user - Market share 2023-2028 (%)
• Exhibit 45: Data Table on End-user - Market share 2023-2028 (%)
• 7.2 Comparison by End-user
• Exhibit 46: Chart on Comparison by End-user
• Exhibit 47: Data Table on Comparison by End-user
• 7.3 Large enterprises - Market size and forecast 2023-2028
• Exhibit 48: Chart on Large enterprises - Market size and forecast 2023-2028 ($ billion)
• Exhibit 49: Data Table on Large enterprises - Market size and forecast 2023-2028 ($ billion)
• Exhibit 50: Chart on Large enterprises - Year-over-year growth 2023-2028 (%)
• Exhibit 51: Data Table on Large enterprises - Year-over-year growth 2023-2028 (%)
• 7.4 Small and medium enterprises - Market size and forecast 2023-2028
• Exhibit 52: Chart on Small and medium enterprises - Market size and forecast 2023-2028 ($ billion)
• Exhibit 53: Data Table on Small and medium enterprises - Market size and forecast 2023-2028 ($ billion)
• Exhibit 54: Chart on Small and medium enterprises - Year-over-year growth 2023-2028 (%)
• Exhibit 55: Data Table on Small and medium enterprises - Year-over-year growth 2023-2028 (%)
• 7.5 Market opportunity by End-user
• Exhibit 56: Market opportunity by End-user ($ billion)
• Exhibit 57: Data Table on Market opportunity by End-user ($ billion)

8 Customer Landscape

• 8.1 Customer landscape overview
• Exhibit 58: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

9 Geographic Landscape

• 9.1 Geographic segmentation
• Exhibit 59: Chart on Market share By Geographical Landscape 2023-2028 (%)
• Exhibit 60: Data Table on Market share By Geographical Landscape 2023-2028 (%)
• 9.2 Geographic comparison
• Exhibit 61: Chart on Geographic comparison
• Exhibit 62: Data Table on Geographic comparison
• 9.3 North America - Market size and forecast 2023-2028
• Exhibit 63: Chart on North America - Market size and forecast 2023-2028 ($ billion)
• Exhibit 64: Data Table on North America - Market size and forecast 2023-2028 ($ billion)
• Exhibit 65: Chart on North America - Year-over-year growth 2023-2028 (%)
• Exhibit 66: Data Table on North America - Year-over-year growth 2023-2028 (%)
• 9.4 Europe - Market size and forecast 2023-2028
• Exhibit 67: Chart on Europe - Market size and forecast 2023-2028 ($ billion)
• Exhibit 68: Data Table on Europe - Market size and forecast 2023-2028 ($ billion)
• Exhibit 69: Chart on Europe - Year-over-year growth 2023-2028 (%)
• Exhibit 70: Data Table on Europe - Year-over-year growth 2023-2028 (%)
• 9.5 APAC - Market size and forecast 2023-2028
• Exhibit 71: Chart on APAC - Market size and forecast 2023-2028 ($ billion)
• Exhibit 72: Data Table on APAC - Market size and forecast 2023-2028 ($ billion)
• Exhibit 73: Chart on APAC - Year-over-year growth 2023-2028 (%)
• Exhibit 74: Data Table on APAC - Year-over-year growth 2023-2028 (%)
• 9.6 Middle East and Africa - Market size and forecast 2023-2028
• Exhibit 75: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
• Exhibit 76: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
• Exhibit 77: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
• Exhibit 78: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
• 9.7 South America - Market size and forecast 2023-2028
• Exhibit 79: Chart on South America - Market size and forecast 2023-2028 ($ billion)
• Exhibit 80: Data Table on South America - Market size and forecast 2023-2028 ($ billion)
• Exhibit 81: Chart on South America - Year-over-year growth 2023-2028 (%)
• Exhibit 82: Data Table on South America - Year-over-year growth 2023-2028 (%)
• 9.8 US - Market size and forecast 2023-2028
• Exhibit 83: Chart on US - Market size and forecast 2023-2028 ($ billion)
• Exhibit 84: Data Table on US - Market size and forecast 2023-2028 ($ billion)
• Exhibit 85: Chart on US - Year-over-year growth 2023-2028 (%)
• Exhibit 86: Data Table on US - Year-over-year growth 2023-2028 (%)
• 9.9 UK - Market size and forecast 2023-2028
• Exhibit 87: Chart on UK - Market size and forecast 2023-2028 ($ billion)
• Exhibit 88: Data Table on UK - Market size and forecast 2023-2028 ($ billion)
• Exhibit 89: Chart on UK - Year-over-year growth 2023-2028 (%)
• Exhibit 90: Data Table on UK - Year-over-year growth 2023-2028 (%)
• 9.10 Germany - Market size and forecast 2023-2028
• Exhibit 91: Chart on Germany - Market size and forecast 2023-2028 ($ billion)
• Exhibit 92: Data Table on Germany - Market size and forecast 2023-2028 ($ billion)
• Exhibit 93: Chart on Germany - Year-over-year growth 2023-2028 (%)
• Exhibit 94: Data Table on Germany - Year-over-year growth 2023-2028 (%)
• 9.11 China - Market size and forecast 2023-2028
• Exhibit 95: Chart on China - Market size and forecast 2023-2028 ($ billion)
• Exhibit 96: Data Table on China - Market size and forecast 2023-2028 ($ billion)
• Exhibit 97: Chart on China - Year-over-year growth 2023-2028 (%)
• Exhibit 98: Data Table on China - Year-over-year growth 2023-2028 (%)
• 9.12 India - Market size and forecast 2023-2028
• Exhibit 99: Chart on India - Market size and forecast 2023-2028 ($ billion)
• Exhibit 100: Data Table on India - Market size and forecast 2023-2028 ($ billion)
• Exhibit 101: Chart on India - Year-over-year growth 2023-2028 (%)
• Exhibit 102: Data Table on India - Year-over-year growth 2023-2028 (%)
• 9.13 Market opportunity By Geographical Landscape
• Exhibit 103: Market opportunity By Geographical Landscape ($ billion)
• Exhibit 104: Data Tables on Market opportunity By Geographical Landscape ($ billion)

10 Drivers, Challenges, and Trends

• 10.1 Market drivers
• 10.2 Market challenges
• 10.3 Impact of drivers and challenges
• Exhibit 105: Impact of drivers and challenges in 2023 and 2028
• 10.4 Market trends

11 Vendor Landscape

• 11.1 Overview
• 11.2 Vendor landscape
• Exhibit 106: Overview on Criticality of inputs and Factors of differentiation
• 11.3 Landscape disruption
• Exhibit 107: Overview on factors of disruption
• 11.4 Industry risks
• Exhibit 108: Impact of key risks on business

12 Vendor Analysis

• 12.1 Vendors covered
• Exhibit 109: Vendors covered
• 12.2 Market positioning of vendors
• Exhibit 110: Matrix on vendor position and classification
• 12.3 Accenture Plc
• Exhibit 111: Accenture Plc - Overview
• Exhibit 112: Accenture Plc - Business segments
• Exhibit 113: Accenture Plc - Key news
• Exhibit 114: Accenture Plc - Key offerings
• Exhibit 115: Accenture Plc - Segment focus
• 12.4 Capgemini Service SAS
• Exhibit 116: Capgemini Service SAS - Overview
• Exhibit 117: Capgemini Service SAS - Business segments
• Exhibit 118: Capgemini Service SAS - Key news
• Exhibit 119: Capgemini Service SAS - Key offerings
• Exhibit 120: Capgemini Service SAS - Segment focus
• 12.5 Cognizant Technology Solutions Corp.
• Exhibit 121: Cognizant Technology Solutions Corp. - Overview
• Exhibit 122: Cognizant Technology Solutions Corp. - Business segments
• Exhibit 123: Cognizant Technology Solutions Corp. - Key news
• Exhibit 124: Cognizant Technology Solutions Corp. - Key offerings
• Exhibit 125: Cognizant Technology Solutions Corp. - Segment focus
• 12.6 Dell Technologies Inc.
• Exhibit 126: Dell Technologies Inc. - Overview
• Exhibit 127: Dell Technologies Inc. - Business segments
• Exhibit 128: Dell Technologies Inc. - Key offerings
• Exhibit 129: Dell Technologies Inc. - Segment focus
• 12.7 DXC Technology Co.
• Exhibit 130: DXC Technology Co. - Overview
• Exhibit 131: DXC Technology Co. - Business segments
• Exhibit 132: DXC Technology Co. - Key news
• Exhibit 133: DXC Technology Co. - Key offerings
• Exhibit 134: DXC Technology Co. - Segment focus
• 12.8 ExlService Holdings Inc.
• Exhibit 135: ExlService Holdings Inc. - Overview
• Exhibit 136: ExlService Holdings Inc. - Business segments
• Exhibit 137: ExlService Holdings Inc. - Key news
• Exhibit 138: ExlService Holdings Inc. - Key offerings
• Exhibit 139: ExlService Holdings Inc. - Segment focus
• 12.9 HCL Technologies Ltd.
• Exhibit 140: HCL Technologies Ltd. - Overview
• Exhibit 141: HCL Technologies Ltd. - Business segments
• Exhibit 142: HCL Technologies Ltd. - Key news
• Exhibit 143: HCL Technologies Ltd. - Key offerings
• Exhibit 144: HCL Technologies Ltd. - Segment focus
• 12.10 Infosys Ltd.
• Exhibit 145: Infosys Ltd. - Overview
• Exhibit 146: Infosys Ltd. - Business segments
• Exhibit 147: Infosys Ltd. - Key news
• Exhibit 148: Infosys Ltd. - Key offerings
• Exhibit 149: Infosys Ltd. - Segment focus
• 12.11 Invensis Technologies Pvt Ltd.
• Exhibit 150: Invensis Technologies Pvt Ltd. - Overview
• Exhibit 151: Invensis Technologies Pvt Ltd. - Product / Service
• Exhibit 152: Invensis Technologies Pvt Ltd. - Key offerings
• 12.12 Mahindra and Mahindra Ltd.
• Exhibit 153: Mahindra and Mahindra Ltd. - Overview
• Exhibit 154: Mahindra and Mahindra Ltd. - Business segments
• Exhibit 155: Mahindra and Mahindra Ltd. - Key news
• Exhibit 156: Mahindra and Mahindra Ltd. - Key offerings
• Exhibit 157: Mahindra and Mahindra Ltd. - Segment focus
• 12.13 Marco Capital
• Exhibit 158: Marco Capital - Overview
• Exhibit 159: Marco Capital - Product / Service
• Exhibit 160: Marco Capital - Key offerings
• 12.14 Mphasis Ltd.
• Exhibit 161: Mphasis Ltd. - Overview
• Exhibit 162: Mphasis Ltd. - Product / Service
• Exhibit 163: Mphasis Ltd. - Key offerings
• 12.15 Solartis LLC
• Exhibit 164: Solartis LLC - Overview
• Exhibit 165: Solartis LLC - Product / Service
• Exhibit 166: Solartis LLC - Key offerings
• 12.16 Tata Consultancy Services Ltd.
• Exhibit 167: Tata Consultancy Services Ltd. - Overview
• Exhibit 168: Tata Consultancy Services Ltd. - Business segments
• Exhibit 169: Tata Consultancy Services Ltd. - Key news
• Exhibit 170: Tata Consultancy Services Ltd. - Key offerings
• Exhibit 171: Tata Consultancy Services Ltd. - Segment focus
• 12.17 Wipro Ltd.
• Exhibit 172: Wipro Ltd. - Overview
• Exhibit 173: Wipro Ltd. - Business segments
• Exhibit 174: Wipro Ltd. - Key news
• Exhibit 175: Wipro Ltd. - Key offerings
• Exhibit 176: Wipro Ltd. - Segment focus

13 Appendix

• 13.1 Scope of the report
• 13.2 Inclusions and exclusions checklist
• Exhibit 177: Inclusions checklist
• Exhibit 178: Exclusions checklist
• 13.3 Currency conversion rates for US$
• Exhibit 179: Currency conversion rates for US$
• 13.4 Research methodology
• Exhibit 180: Research methodology
• Exhibit 181: Validation techniques employed for market sizing
• Exhibit 182: Information sources
• 13.5 List of abbreviations
• Exhibit 183: List of abbreviations

Exhibits:

• Exhibits1: Executive Summary - Chart on Market Overview
• Exhibits2: Executive Summary - Data Table on Market Overview
• Exhibits3: Executive Summary - Chart on Global Market Characteristics
• Exhibits4: Executive Summary - Chart on Market By Geographical Landscape
• Exhibits5: Executive Summary - Chart on Market Segmentation by Application
• Exhibits6: Executive Summary - Chart on Market Segmentation by End-user
• Exhibits7: Executive Summary - Chart on Incremental Growth
• Exhibits8: Executive Summary - Data Table on Incremental Growth
• Exhibits9: Executive Summary - Chart on Vendor Market Positioning
• Exhibits10: Parent market
• Exhibits11: Market Characteristics
• Exhibits12: Offerings of vendors included in the market definition
• Exhibits13: Market segments
• Exhibits14: Chart on Global - Market size and forecast 2023-2028 ($ billion)
• Exhibits15: Data Table on Global - Market size and forecast 2023-2028 ($ billion)
• Exhibits16: Chart on Global Market: Year-over-year growth 2023-2028 (%)
• Exhibits17: Data Table on Global Market: Year-over-year growth 2023-2028 (%)
• Exhibits18: Historic Market Size - Data Table on global insurance business process outsourcing (bpo) market 2018 - 2022 ($ billion)
• Exhibits19: Historic Market Size - Application Segment 2018 - 2022 ($ billion)
• Exhibits20: Historic Market Size - End-user Segment 2018 - 2022 ($ billion)
• Exhibits21: Historic Market Size - Geography Segment 2018 - 2022 ($ billion)
• Exhibits22: Historic Market Size - Country Segment 2018 - 2022 ($ billion)
• Exhibits23: Five forces analysis - Comparison between 2023 and 2028
• Exhibits24: Chart on Bargaining power of buyers - Impact of key factors 2023 and 2028
• Exhibits25: Bargaining power of suppliers - Impact of key factors in 2023 and 2028
• Exhibits26: Threat of new entrants - Impact of key factors in 2023 and 2028
• Exhibits27: Threat of substitutes - Impact of key factors in 2023 and 2028
• Exhibits28: Threat of rivalry - Impact of key factors in 2023 and 2028
• Exhibits29: Chart on Market condition - Five forces 2023 and 2028
• Exhibits30: Chart on Application - Market share 2023-2028 (%)
• Exhibits31: Data Table on Application - Market share 2023-2028 (%)
• Exhibits32: Chart on Comparison by Application
• Exhibits33: Data Table on Comparison by Application
• Exhibits34: Chart on Life and pension - Market size and forecast 2023-2028 ($ billion)
• Exhibits35: Data Table on Life and pension - Market size and forecast 2023-2028 ($ billion)
• Exhibits36: Chart on Life and pension - Year-over-year growth 2023-2028 (%)
• Exhibits37: Data Table on Life and pension - Year-over-year growth 2023-2028 (%)
• Exhibits38: Chart on Property and casualty - Market size and forecast 2023-2028 ($ billion)
• Exhibits39: Data Table on Property and casualty - Market size and forecast 2023-2028 ($ billion)
• Exhibits40: Chart on Property and casualty - Year-over-year growth 2023-2028 (%)
• Exhibits41: Data Table on Property and casualty - Year-over-year growth 2023-2028 (%)
• Exhibits42: Market opportunity by Application ($ billion)
• Exhibits43: Data Table on Market opportunity by Application ($ billion)
• Exhibits44: Chart on End-user - Market share 2023-2028 (%)
• Exhibits45: Data Table on End-user - Market share 2023-2028 (%)
• Exhibits46: Chart on Comparison by End-user
• Exhibits47: Data Table on Comparison by End-user
• Exhibits48: Chart on Large enterprises - Market size and forecast 2023-2028 ($ billion)
• Exhibits49: Data Table on Large enterprises - Market size and forecast 2023-2028 ($ billion)
• Exhibits50: Chart on Large enterprises - Year-over-year growth 2023-2028 (%)
• Exhibits51: Data Table on Large enterprises - Year-over-year growth 2023-2028 (%)
• Exhibits52: Chart on Small and medium enterprises - Market size and forecast 2023-2028 ($ billion)
• Exhibits53: Data Table on Small and medium enterprises - Market size and forecast 2023-2028 ($ billion)
• Exhibits54: Chart on Small and medium enterprises - Year-over-year growth 2023-2028 (%)
• Exhibits55: Data Table on Small and medium enterprises - Year-over-year growth 2023-2028 (%)
• Exhibits56: Market opportunity by End-user ($ billion)
• Exhibits57: Data Table on Market opportunity by End-user ($ billion)
• Exhibits58: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
• Exhibits59: Chart on Market share By Geographical Landscape 2023-2028 (%)
• Exhibits60: Data Table on Market share By Geographical Landscape 2023-2028 (%)
• Exhibits61: Chart on Geographic comparison
• Exhibits62: Data Table on Geographic comparison
• Exhibits63: Chart on North America - Market size and forecast 2023-2028 ($ billion)
• Exhibits64: Data Table on North America - Market size and forecast 2023-2028 ($ billion)
• Exhibits65: Chart on North America - Year-over-year growth 2023-2028 (%)
• Exhibits66: Data Table on North America - Year-over-year growth 2023-2028 (%)
• Exhibits67: Chart on Europe - Market size and forecast 2023-2028 ($ billion)
• Exhibits68: Data Table on Europe - Market size and forecast 2023-2028 ($ billion)
• Exhibits69: Chart on Europe - Year-over-year growth 2023-2028 (%)
• Exhibits70: Data Table on Europe - Year-over-year growth 2023-2028 (%)
• Exhibits71: Chart on APAC - Market size and forecast 2023-2028 ($ billion)
• Exhibits72: Data Table on APAC - Market size and forecast 2023-2028 ($ billion)
• Exhibits73: Chart on APAC - Year-over-year growth 2023-2028 (%)
• Exhibits74: Data Table on APAC - Year-over-year growth 2023-2028 (%)
• Exhibits75: Chart on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
• Exhibits76: Data Table on Middle East and Africa - Market size and forecast 2023-2028 ($ billion)
• Exhibits77: Chart on Middle East and Africa - Year-over-year growth 2023-2028 (%)
• Exhibits78: Data Table on Middle East and Africa - Year-over-year growth 2023-2028 (%)
• Exhibits79: Chart on South America - Market size and forecast 2023-2028 ($ billion)
• Exhibits80: Data Table on South America - Market size and forecast 2023-2028 ($ billion)
• Exhibits81: Chart on South America - Year-over-year growth 2023-2028 (%)
• Exhibits82: Data Table on South America - Year-over-year growth 2023-2028 (%)
• Exhibits83: Chart on US - Market size and forecast 2023-2028 ($ billion)
• Exhibits84: Data Table on US - Market size and forecast 2023-2028 ($ billion)
• Exhibits85: Chart on US - Year-over-year growth 2023-2028 (%)
• Exhibits86: Data Table on US - Year-over-year growth 2023-2028 (%)
• Exhibits87: Chart on UK - Market size and forecast 2023-2028 ($ billion)
• Exhibits88: Data Table on UK - Market size and forecast 2023-2028 ($ billion)
• Exhibits89: Chart on UK - Year-over-year growth 2023-2028 (%)
• Exhibits90: Data Table on UK - Year-over-year growth 2023-2028 (%)
• Exhibits91: Chart on Germany - Market size and forecast 2023-2028 ($ billion)
• Exhibits92: Data Table on Germany - Market size and forecast 2023-2028 ($ billion)
• Exhibits93: Chart on Germany - Year-over-year growth 2023-2028 (%)
• Exhibits94: Data Table on Germany - Year-over-year growth 2023-2028 (%)
• Exhibits95: Chart on China - Market size and forecast 2023-2028 ($ billion)
• Exhibits96: Data Table on China - Market size and forecast 2023-2028 ($ billion)
• Exhibits97: Chart on China - Year-over-year growth 2023-2028 (%)
• Exhibits98: Data Table on China - Year-over-year growth 2023-2028 (%)
• Exhibits99: Chart on India - Market size and forecast 2023-2028 ($ billion)
• Exhibits100: Data Table on India - Market size and forecast 2023-2028 ($ billion)
• Exhibits101: Chart on India - Year-over-year growth 2023-2028 (%)
• Exhibits102: Data Table on India - Year-over-year growth 2023-2028 (%)
• Exhibits103: Market opportunity By Geographical Landscape ($ billion)
• Exhibits104: Data Tables on Market opportunity By Geographical Landscape ($ billion)
• Exhibits105: Impact of drivers and challenges in 2023 and 2028
• Exhibits106: Overview on Criticality of inputs and Factors of differentiation
• Exhibits107: Overview on factors of disruption
• Exhibits108: Impact of key risks on business
• Exhibits109: Vendors covered
• Exhibits110: Matrix on vendor position and classification
• Exhibits111: Accenture Plc - Overview
• Exhibits112: Accenture Plc - Business segments
• Exhibits113: Accenture Plc - Key news
• Exhibits114: Accenture Plc - Key offerings
• Exhibits115: Accenture Plc - Segment focus
• Exhibits116: Capgemini Service SAS - Overview
• Exhibits117: Capgemini Service SAS - Business segments
• Exhibits118: Capgemini Service SAS - Key news
• Exhibits119: Capgemini Service SAS - Key offerings
• Exhibits120: Capgemini Service SAS - Segment focus
• Exhibits121: Cognizant Technology Solutions Corp. - Overview
• Exhibits122: Cognizant Technology Solutions Corp. - Business segments
• Exhibits123: Cognizant Technology Solutions Corp. - Key news
• Exhibits124: Cognizant Technology Solutions Corp. - Key offerings
• Exhibits125: Cognizant Technology Solutions Corp. - Segment focus
• Exhibits126: Dell Technologies Inc. - Overview
• Exhibits127: Dell Technologies Inc. - Business segments
• Exhibits128: Dell Technologies Inc. - Key offerings
• Exhibits129: Dell Technologies Inc. - Segment focus
• Exhibits130: DXC Technology Co. - Overview
• Exhibits131: DXC Technology Co. - Business segments
• Exhibits132: DXC Technology Co. - Key news
• Exhibits133: DXC Technology Co. - Key offerings
• Exhibits134: DXC Technology Co. - Segment focus
• Exhibits135: ExlService Holdings Inc. - Overview
• Exhibits136: ExlService Holdings Inc. - Business segments
• Exhibits137: ExlService Holdings Inc. - Key news
• Exhibits138: ExlService Holdings Inc. - Key offerings
• Exhibits139: ExlService Holdings Inc. - Segment focus
• Exhibits140: HCL Technologies Ltd. - Overview
• Exhibits141: HCL Technologies Ltd. - Business segments
• Exhibits142: HCL Technologies Ltd. - Key news
• Exhibits143: HCL Technologies Ltd. - Key offerings
• Exhibits144: HCL Technologies Ltd. - Segment focus
• Exhibits145: Infosys Ltd. - Overview
• Exhibits146: Infosys Ltd. - Business segments
• Exhibits147: Infosys Ltd. - Key news
• Exhibits148: Infosys Ltd. - Key offerings
• Exhibits149: Infosys Ltd. - Segment focus
• Exhibits150: Invensis Technologies Pvt Ltd. - Overview
• Exhibits151: Invensis Technologies Pvt Ltd. - Product / Service
• Exhibits152: Invensis Technologies Pvt Ltd. - Key offerings
• Exhibits153: Mahindra and Mahindra Ltd. - Overview
• Exhibits154: Mahindra and Mahindra Ltd. - Business segments
• Exhibits155: Mahindra and Mahindra Ltd. - Key news
• Exhibits156: Mahindra and Mahindra Ltd. - Key offerings
• Exhibits157: Mahindra and Mahindra Ltd. - Segment focus
• Exhibits158: Marco Capital - Overview
• Exhibits159: Marco Capital - Product / Service
• Exhibits160: Marco Capital - Key offerings
• Exhibits161: Mphasis Ltd. - Overview
• Exhibits162: Mphasis Ltd. - Product / Service
• Exhibits163: Mphasis Ltd. - Key offerings
• Exhibits164: Solartis LLC - Overview
• Exhibits165: Solartis LLC - Product / Service
• Exhibits166: Solartis LLC - Key offerings
• Exhibits167: Tata Consultancy Services Ltd. - Overview
• Exhibits168: Tata Consultancy Services Ltd. - Business segments
• Exhibits169: Tata Consultancy Services Ltd. - Key news
• Exhibits170: Tata Consultancy Services Ltd. - Key offerings
• Exhibits171: Tata Consultancy Services Ltd. - Segment focus
• Exhibits172: Wipro Ltd. - Overview
• Exhibits173: Wipro Ltd. - Business segments
• Exhibits174: Wipro Ltd. - Key news
• Exhibits175: Wipro Ltd. - Key offerings
• Exhibits176: Wipro Ltd. - Segment focus
• Exhibits177: Inclusions checklist
• Exhibits178: Exclusions checklist
• Exhibits179: Currency conversion rates for US$
• Exhibits180: Research methodology
• Exhibits181: Validation techniques employed for market sizing
• Exhibits182: Information sources
• Exhibits183: List of abbreviations