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市場調查報告書
商品編碼
2064976
2034年全球首末公里出行市場預測-按交通方式、動力系統、服務模式、預訂平台、應用、最終用戶和地區分類的全球分析First Mile Last Mile Mobility Market Forecasts to 2034 - Global Analysis By Transportation Mode, Propulsion Type, Service Model, Booking Platform, Application, End User, and By Geography |
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根據 Stratistics MRC 的數據,預計到 2026 年,全球首公里和末公里出行市場規模將達到 924 億美元,並在預測期內以 8.2% 的複合年成長率成長,到 2034 年將達到 1737 億美元。
「最後一公里」出遊是指連結通勤者從起點到大眾運輸樞紐,再從樞紐到最終目的地的交通解決方案。這一市場涵蓋共享微出行、共乘服務、接駁車以及旨在填補公共運輸網路關鍵缺口的綜合多模態平台。都市化、交通堵塞和環境問題正在推動人們對高效、永續無縫通勤,同時減少對私家車的依賴。
特大城市快速都市化和日益嚴重的交通堵塞
隨著城市中心人口密度的增加,傳統的通勤模式難以為繼,迫使城市規劃者和通勤者尋求替代性的「最後一公里」出行方案。大都會圈的交通堵塞每年造成數十億小時的生產力損失,因此迫切需要更快、更靈活的出行方式來避開擁擠。電動滑板車、共享單車和按需接駁車等綜合服務能夠有效地連接公共交通,並減少道路上的私家車數量。隨著城市擴張和人口向城市走廊集中,可靠的「最後一公里」出行對於經濟生產力和生活品質變得日益重要。
郊區基礎設施不平衡和最後一公里連接不足
許多郊區和城市外圍地區缺乏高效率的「最後一公里」和「首公里」出行所需的密集公共交通網路和專用微型交通車道。人行道不足、自行車道匱乏以及共享車輛停靠站短缺,都給服務供應商帶來了安全隱患和營運挑戰。這些地區的通勤者往往發現從家前往公共交通樞紐既不方便又危險,迫使他們依賴私家車出行。基礎設施升級所需的大量資金投入,加上政府核准流程緩慢,延緩了綜合出行解決方案的部署,並限制了其在人口密集城市中心以外市場的覆蓋範圍。
交通行動服務(MaaS) 平台與即時資料共用結合。
行動技術、GPS定位和整合支付系統的整合,使得用戶能夠在單一應用程式中無縫預訂和支付多種交通途徑。透過交通行動服務(MaaS) 平台,使用者可以規劃、預訂和支付首末段出行,以及火車票和巴士票,享受輕鬆便捷的出行體驗。營運商之間的即時數據共用實現了動態路線調整、車輛向高需求區域重新分配,以及車輛管理的預測分析。這種整合減少了等待時間,提高了車輛利用率,並提升了使用者滿意度。反過來,這促進了出行方式的轉變,減少了對私家車的依賴,並為平台提供者和運輸業者創造了新的收入來源。
不同司法管轄區的法規存在差異,且有營運限制。
各地對共享出行服務的監管規定不盡相同,包括許可證要求、車輛數量限制和運營區域等,這給在多個城市運營的運營商帶來了沉重的合規負擔。一些市政當局針對安全事故和人行道擁塞申訴,對無樁電動滑板車和自行車共享計畫實施了禁令或嚴格限制,這威脅到了現有的經營模式。停車規則、限速規定和頭盔佩戴要求的不一致,令用戶感到困惑,降低了服務的普及率。由於缺乏跨轄區的標準化政策,企業不得不制定針對特定城市的策略,這增加了營運的複雜性和成本,同時也限制了出行領域盈利賴以生存的規模化發展。
疫情初期,共享出行市場遭受重創,封鎖措施和健康擔憂導致所有交通途徑的客流量急劇下降。許多通勤者出於衛生考量避免乘坐共乘車輛,而居家隔離令更是徹底阻斷了通勤。然而,隨著限制措施的逐步放寬,「最後一公里」出行需求強勁復甦,這主要得益於人們出行偏好從擁擠的公共交通轉向個人或半個人微出行方式。城市迅速擴大自行車道和步行區以確保社交距離,從而實現了永續的基礎設施改善。這次危機也加速了非接觸式支付的普及和衛生規範的建立,增強了消費者在後疫情時代對共享出行的信心。
在預測期內,行動應用領域預計將佔據最大的市場佔有率。
預計在預測期內,行動應用領域將佔據最大的市場佔有率,這反映了智慧型手機平台在現代出行服務中的核心地位。行動應用程式能夠實現車輛即時追蹤、無現金支付、路線規劃以及共享單車和滑板車的數位化解鎖,提供網頁平台無法提供的便利。智慧型手機在已開發市場和新興市場的普及率不斷提高,加上資料通訊流量費用的下降,使得基於應用的預訂服務更容易被大眾接受。諸如忠誠度計畫、多模態出行規劃以及與公共交通票務系統的整合等功能,進一步鞏固了行動應用作為首選介面的地位,預計它們將在整個預測期內保持市場主導地位。
在預測期內,「機場連接」細分市場預計將呈現最高的複合年成長率。
在預測期內,受航空旅行需求成長以及如何有效連接機場與城市中心等挑戰的推動,機場交通領域預計將呈現最高的成長率。由於機場通常位於城市郊區,往返航站樓的旅客在「最後一公里」和「第一公里」的交通方面存在顯著缺口。共乘接駁車、隨選叫車服務、自動駕駛系統和微出行解決方案正在蓬勃發展,為昂貴的計程車和私家車提供了經濟可靠的替代方案。人們日益關注減少機場相關排放,這推動了對電動接駁車和多模態整合的投資。隨著旅客數量恢復到疫情前水準並持續成長,機場交通正成為成長最快的應用領域。
在預測期內,北美預計將佔據最大的市場佔有率,這主要得益於智慧型手機的高普及率、成熟的共享出行生態系統以及對出行新創企業的大量創業投資投資。紐約、洛杉磯和芝加哥等主要大都會區已建立了完善的「最後一公里」和「首公里」出行網路,將共享單車、電動滑板車和共乘服務與公共交通系統無縫銜接。已開發城市完善的法規結構在促進創新的同時,也有效管理了營運標準。消費者對基於應用程式的出行解決方案的高度接受度,加上人口密集地區高昂的汽車擁有成本,共同推動了持續的需求成長。主要出行平台總部位置在北美,進一步鞏固了北美在該市場的主導地位。
在預測期內,亞太地區預計將呈現最高的複合年成長率,這主要得益於快速的都市化、極高的人口密度以及基礎設施的爆炸性發展。共享微出行和共乘服務作為中國、印度和印尼等國的「最後一公里」出行解決方案,正經歷爆炸性成長。政府大力推動電動車和智慧城市建設,將出行樞紐與交通樞紐融為一體。該地區智慧型手機的高普及率和數位支付能力,為基於應用程式的預訂平台創造了理想的環境。孟買、雅加達和曼谷等主要城市的嚴重交通堵塞,使得高效交通的需求日益迫切。隨著公共交通網路在全部區域不斷擴展,配套的「最後一公里」出行服務也以前所未有的速度成長。
According to Stratistics MRC, the Global First Mile Last Mile Mobility Market is accounted for $92.4 billion in 2026 and is expected to reach $173.7 billion by 2034 growing at a CAGR of 8.2% during the forecast period. First mile last mile mobility refers to transportation solutions that connect commuters from their point of origin to public transit hubs and from those hubs to their final destinations. This market encompasses shared micro-mobility options, ride-hailing services, shuttles, and integrated multimodal platforms designed to fill critical gaps in public transportation networks. Urbanization, traffic congestion, and environmental concerns are driving demand for efficient, sustainable, and affordable solutions that make commuting seamless while reducing reliance on private vehicles.
Rapid urbanization and growing traffic congestion in megacities
Increasing population density in urban centers has made traditional commuting patterns unsustainable, pushing city planners and commuters toward alternative first mile last mile solutions. Traffic congestion in major metropolitan areas results in billions of lost productivity hours annually, creating urgent demand for faster, more flexible mobility options that bypass gridlock. Integrated services such as e-scooters, bike-sharing, and on-demand shuttles offer time-efficient connections to mass transit, reducing the number of private vehicles on roads. As cities continue to expand and populations concentrate in urban corridors, the need for reliable first mile last mile connectivity becomes increasingly critical for economic productivity and quality of life.
Infrastructure gaps and inadequate last mile connectivity in suburban areas
Many suburban and peri-urban regions lack the dense transit networks and dedicated micro-mobility lanes necessary for efficient first mile last mile operations. Poorly maintained sidewalks, absence of bike lanes, and limited docking stations for shared vehicles create safety concerns and operational challenges for service providers. Commuters in these areas often find the transition from home to transit hubs impractical or unsafe, forcing continued reliance on private cars. The significant capital investment required to upgrade infrastructure, combined with slow government approval processes, delays the deployment of comprehensive mobility solutions and limits market reach beyond dense urban cores.
Integration of mobility as a service platform with real time data sharing
The convergence of mobile technology, GPS tracking, and unified payment systems enables seamless booking and payment across multiple transport modes within a single application. Mobility as a Service platforms allow users to plan, book, and pay for first mile and last mile trips alongside train or bus tickets, creating frictionless experiences. Real-time data sharing between operators enables dynamic route adjustments, vehicle redistribution to high-demand areas, and predictive analytics for fleet management. This integration reduces waiting times, improves vehicle utilization, and enhances user satisfaction, encouraging modal shift away from private cars and creating new revenue streams for platform providers and transport operators.
Regulatory fragmentation and operational restrictions across jurisdictions
Varying local regulations governing shared mobility services, including permit requirements, fleet size caps, and operational zones, create significant compliance burdens for operators expanding across multiple cities. Some municipalities have imposed bans or severe restrictions on dockless e-scooters and bike-share programs following safety incidents and sidewalk clutter complaints, threatening established business models. Inconsistent parking rules, speed limits, and helmet requirements confuse users and reduce adoption rates. The lack of standardized cross-jurisdictional policies forces companies to develop city-specific strategies, increasing operational complexity and costs while limiting the scalability that drives profitability in the mobility sector.
The pandemic initially devastated shared mobility markets as lockdowns and health concerns led to sharp declines in ridership across all transportation modes. Many commuters avoided shared vehicles due to sanitation fears, while stay-at-home orders eliminated commuting trips entirely. However, as restrictions eased, first mile last mile mobility experienced a strong recovery, accelerated by shifting preferences away from crowded mass transit toward personal or semi-personal micro-mobility options. Cities rapidly expanded bike lanes and pedestrian zones to accommodate social distancing, creating lasting infrastructure improvements. The crisis also accelerated contactless payment adoption and sanitization protocols, building consumer confidence in shared mobility for the post-pandemic era.
The Mobile Application segment is expected to be the largest during the forecast period
The Mobile Application segment is expected to account for the largest market share during the forecast period, reflecting the central role of smartphone-based platforms in modern mobility services. Mobile apps enable real-time vehicle tracking, cashless payments, route planning, and digital unlocking of shared bikes and scooters, creating convenience that web-based platforms cannot match. The widespread penetration of smartphones across both developed and emerging markets, combined with declining data costs, makes app-based booking accessible to mass populations. Features such as loyalty programs, multimodal journey planning, and integration with public transit ticketing further entrench mobile applications as the preferred interface, ensuring their dominant market position throughout the forecast timeline.
The Airport Connectivity segment is expected to have the highest CAGR during the forecast period
Over the forecast period, the Airport Connectivity segment is predicted to witness the highest growth rate, driven by increasing air travel demand and the challenge of connecting airports to city centers efficiently. Airports are typically located on urban peripheries, creating significant first mile last mile gaps for passengers traveling to and from terminals. Shared shuttles, on-demand ride-hailing, automated people movers, and micro-mobility solutions are expanding to offer affordable, reliable alternatives to expensive taxis and private cars. Growing emphasis on reducing airport-related emissions encourages investments in electric shuttle fleets and multimodal integration. As passenger volumes return to pre-pandemic levels and continue rising, airport connectivity emerges as the fastest-growing application segment.
During the forecast period, the North America region is expected to hold the largest market share, supported by high smartphone penetration, mature shared mobility ecosystems, and significant venture capital investment in mobility startups. Major urban corridors including New York, Los Angeles, and Chicago have extensive first mile last mile networks spanning bike-share, e-scooter, and ride-hailing services integrated with public transit. Supportive regulatory frameworks in progressive cities encourage innovation while managing operational standards. Strong consumer acceptance of app-based mobility solutions, combined with high car ownership costs in dense areas, drives sustained demand. The presence of leading mobility platform headquarters further reinforces North America's dominant market position.
Over the forecast period, the Asia Pacific region is anticipated to exhibit the highest CAGR, fueled by rapid urbanization, massive population density, and leapfrogging infrastructure development. Countries including China, India, and Indonesia are witnessing explosive growth in shared micro-mobility and ride-hailing services as first mile last mile solutions. Government initiatives promoting electric vehicles and smart city developments integrate mobility hubs at transit stations. The region's high smartphone adoption and digital payment readiness create ideal conditions for app-based booking platforms. Severe traffic congestion in megacities like Mumbai, Jakarta, and Bangkok drives urgent demand for efficient connectivity. As public transit networks expand across the region, complementary first mile last mile services grow at unprecedented rates.
Key players in the market
Some of the key players in First Mile Last Mile Mobility Market include Uber Technologies, Lyft, Bolt Technology, Grab Holdings, ANI Technologies, Gojek, Via Transportation, Lime, Bird Global, Dott, Voi Technology, Neuron Mobility, BlaBlaCar, Cabify, Careem, and inDrive.
In May 2026, Lyft announced a partnership with BENTELER Mobility to introduce HOLON autonomous shuttles onto its network starting in late 2026, targeting initial deployments at airports and cities to dramatically scale its multi-modal, first- and last-mile autonomous footprint.
In February 2026, Grab announced that it would actively deploy a $500 million share buyback strategy while expanding its value-for-money promotions to counter inflationary pressures slowing down ride-hailing and delivery segments in Southeast Asia.
In May 2025, Lime partnered with Cyclic Materials to implement a circular supply chain program focused on recycling rare-earth magnets from its retired fleet of electric scooters and e-bikes across North America.
Note: Tables for North America, Europe, APAC, South America, and Rest of the World (RoW) Regions are also represented in the same manner as above.