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市場調查報告書
商品編碼
1989020
首末公里旅遊市場預測至2034年-按運輸方式、技術、服務類型、最終用戶和地區分類的全球分析First and Last-Mile Mobility Market Forecasts to 2034 - Global Analysis By Transport Mode, Technology, Service Type, End User and By Geography |
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根據 Stratistics MRC 的數據,預計到 2026 年,全球首末一公里出行市場規模將達到 494 億美元,並在預測期內以 7.9% 的複合年成長率成長,到 2034 年將達到 908 億美元。
「最後一公里」出行是指將人們從住所或職場連接到主要交通樞紐(例如地鐵站、客運站和火車站)的交通服務。這對於消除出行不便、強化城市交通系統至關重要。典型的出行方式包括共享單車、電動Scooter、叫車、接駁巴士和步行路線。有效的解決方案可以緩解道路擁塞、減少環境影響並提高出行舒適度。透過整合技術、即時更新和環保車輛,城市規劃者可以確保順暢的多模態出行體驗,在促進都會區永續發展和高效出行的同時,提高人們對公共運輸的依賴程度。
根據豐田移動基金會和世界資源研究所印度分部的說法,印度都市區的地鐵用戶在最後一公里接駁方面面臨著巨大的挑戰,調查顯示,超過 60% 的用戶依靠自動人力車或共享出行服務來完成他們的旅程。
都市化和日益嚴重的交通堵塞
城市擴張和人口密度的增加顯著推動了「最後一公里」出行市場的發展。無序的城市擴張延長了出行路線,導致道路網路不堪重負,並造成長期交通堵塞。傳統的公共運輸往往無法提供門到門的便利服務,限制了通勤者的出行選擇。共享單車、電動Scooter和叫車等「最後一公里」出行方案有效地彌補了這一出行缺口。這些方案促進了靈活出行,減少了私家車的使用,並減輕了交通壓力。因此,它們提高了通勤效率,並改善了人口密集大都會圈的整體城市交通系統。
基礎設施不足和充電設施匱乏
城市基礎設施薄弱和充電網路不足是市場成長的主要障礙。在許多大都會圈,缺乏足夠的專用自行車道、維護良好的自行車停車位和安全的人行道限制了出行服務的部署。充電站的稀缺為車隊的有效維護帶來了物流難題。道路品質參差不齊和擁擠的城市規劃進一步加劇了服務部署的複雜性。如果「最後一公里」和「第一公里」出行系統無法與公共運輸站點有效銜接,整體便利性就會降低。這些缺陷推高了營運成本,影響了安全標準,並阻礙了出行服務的廣泛普及,尤其是在快速發展或基礎設施薄弱的城市環境中。
電動車和永續旅行解決方案的推廣
向環保型交通途徑的轉變為市場帶來了光明的前景。人們對氣候變遷和排放法規的日益關注,推動了對電動微型交通工具的需求成長。電池性能的提升提高了便利性並減輕了維護負擔。政府對清潔旅遊解決方案的獎勵進一步刺激了投資和消費者的興趣。採用永續車輛的營運商可以提升品牌價值並達到企業永續發展標準。可再生能源充電網路的擴展有助於提高營運效率,並使企業能夠充分利用對低碳、環保的「最後一公里」出行方案日益成長的需求。
激烈的市場競爭與價格競爭
共享旅遊產業日益激烈的競爭威脅著永續成長。新參與企業和老牌企業都在展開激烈競爭,頻繁降價以獲取市場佔有率。這種價格戰擠壓了利潤空間,並給財務表現帶來壓力。過度依賴折扣會促使用戶在不同平台間切換,進而降低客戶維繫。在人口密集的城市,服務過剩進一步加劇了競爭。缺乏創新策略或成本效益的公司可能難以生存。這種競爭壓力可能引發併購或倒閉,在「最後一公里」出行生態系統中造成不穩定。
新冠疫情對「最後一公里」出行市場造成了嚴重衝擊,主要原因是嚴格的封鎖措施和旅行限制。遠距辦公和教育機構的暫時關閉大幅減少了日常通勤,導致共享出行服務的使用量下降。對衛生和病毒傳播的擔憂使用戶對共享交通途徑望而卻步。然而,疫情危機也增加了對電動自行車和電動Scooter等個人、保持社交社交距離的出行解決方案的需求。服務供應商實施了嚴格的消毒通訊協定和非接觸式技術,以重建使用者信任。隨著限制措施的逐步放寬,都市區出行需求逐漸恢復,支撐了市場的穩定並帶來了新的成長機會。
在預測期內,共享出行領域預計將佔據最大的市場佔有率。
在廣泛的消費者支援和靈活的服務模式的推動下,共享出行領域預計將在預測期內佔據最大的市場佔有率。共乘平台、共享單車和電動Scooter提供便利的按需出行選擇,將通勤者與主要交通樞紐連接起來。數位化應用程式、便利的支付系統和即時追蹤功能提升了整體出行體驗。這些服務在人口密集的城市中有效運行,並與現有的公共交通系統良好銜接。透過高效的車輛管理和與地方政府的密切合作,共享出行解決方案在城市綜合交通框架中佔據重要地位。
在預測期內,市政/城市管理部門預計將呈現最高的複合年成長率。
在預測期內,市政/城市管理部門預計將呈現最高的成長率,這主要得益於城市交通現代化投資的增加。各國政府正優先考慮永續交通框架、智慧基礎設施和低排放出行方案,以應對交通堵塞和環境挑戰。與私人企業的合作促進了與公共交通系統協同運作的綜合微出行和接駁服務的部署。策略資金籌措計劃和監管支援正在推動相關實施工作。隨著城市追求長期城市發展和更環保的交通生態系統,市政部門的參與度持續提升,顯著推動了該領域的快速擴張。
在預測期內,亞太地區預計將佔據最大的市場佔有率,這主要得益於不斷成長的城市人口和先進的共享交通生態系統。該地區的城市正在廣泛採用微出行方式和技術主導的共享出行服務,以改善與公共交通網路的連接。政府對智慧城市發展和永續交通政策的高度重視,推動了基礎設施的持續投資。行動連線和無現金支付系統的普及進一步提升了用戶的便利性。在不斷成長的通勤需求和大規模城市改造舉措的推動下,亞太地區在不斷發展的「最後一公里」出行領域保持著主導地位。
在預測期內,由於歐洲地區對綠色出行和城市永續性的堅定承諾,預計將呈現最高的複合年成長率。各地區政府正積極推廣電動Scooter、共享單車計畫和行人友善基礎設施,以減少車輛排放氣體和交通堵塞。完善的公共交通網路使得微出行解決方案能夠與公車和軌道交通系統無縫銜接。大眾環保意識的增強以及對智慧運輸投資的增加,進一步推動了微出行解決方案的普及。憑藉持續的政策支援和技術進步,歐洲已成為該市場中成長最快的地區。
According to Stratistics MRC, the Global First and Last-Mile Mobility Market is accounted for $49.4 billion in 2026 and is expected to reach $90.8 billion by 2034 growing at a CAGR of 7.9% during the forecast period. First and last-mile mobility describes transport services that link people from their homes or workplaces to primary transit points like metro stations, bus terminals, or train stops. It is essential for strengthening city transportation systems by closing accessibility gaps. Typical modes include bike-sharing, electric scooters, app-based taxis, feeder buses, and walkable routes. Effective solutions ease road congestion, cut environmental impact, and improve travel comfort. Through technology integration, live updates, and eco-friendly vehicles, urban planners can ensure smooth multimodal travel experiences, motivating greater reliance on public transportation while promoting sustainable growth and efficient movement within expanding metropolitan areas.
According to Toyota Mobility Foundation and WRI India, metro commuters in Indian cities face significant challenges in last-mile connectivity, with surveys showing that over 60% of riders rely on auto-rickshaws or shared mobility services to complete their journeys.
Urbanization and growing traffic congestion
The expansion of cities and increasing population concentration significantly propel the growth of the First and Last-Mile Mobility Market. Urban sprawl has led to longer travel routes and overstretched road networks, causing persistent congestion. Traditional public transportation frequently fails to provide door-to-door connectivity, leaving commuters with limited access. First and last-mile options, including shared bicycles, electric scooters, and app-based ride services, effectively close this accessibility gap. These solutions promote flexible travel, decrease private car usage, and alleviate traffic burdens. Consequently, they enhance commuting efficiency and improve overall urban transportation systems in densely populated metropolitan regions.
Inadequate infrastructure and limited charging facilities
Weak urban infrastructure and insufficient charging networks act as major barriers to market growth. Numerous metropolitan areas do not provide adequate cycling tracks, organized parking zones, or secure walkways, restricting mobility operations. Limited electric charging points create logistical issues for maintaining vehicle fleets efficiently. Inconsistent road quality and congested city planning further complicate service deployment. When first and last-mile systems are not effectively linked to transit stations, overall convenience declines. These shortcomings raise operational costs, impact safety standards, and discourage widespread adoption, particularly in rapidly growing or infrastructure-deficient urban environments.
Expansion of electric and sustainable mobility solutions
The transition toward environmentally responsible transportation creates promising prospects for the market. Growing climate awareness and emission control policies are increasing preference for electric micro-mobility vehicles. Improvements in battery performance extend usability and lower maintenance requirements. Government incentives for clean mobility solutions further stimulate investment and consumer interest. Providers adopting sustainable fleets can strengthen brand value and meet corporate sustainability standards. Expanding renewable charging networks supports operational efficiency, enabling companies to capitalize on the rising demand for low-carbon, eco-friendly first and last-mile mobility alternatives.
Intense market competition and price wars
Growing rivalry within the shared mobility industry threatens sustainable growth. Both new entrants and established firms compete aggressively, frequently lowering prices to capture market share. Such pricing battles shrink profit margins and strain financial performance. Heavy reliance on discounts encourages users to shift between platforms, weakening customer retention. In densely populated cities, service oversupply further intensifies competition. Companies lacking innovative strategies or cost efficiency may struggle to survive. This competitive pressure can lead to mergers, acquisitions, or business closures, creating instability within the first and last-mile mobility ecosystem.
The outbreak of COVID-19 had a profound effect on the First and Last-Mile Mobility Market, primarily due to strict lockdown measures and limited travel. Remote working and temporary closures of educational institutions significantly reduced daily commuting, leading to lower usage of shared mobility services. Concerns about hygiene and virus exposure discouraged passengers from using shared transport modes. Nevertheless, the crisis increased demand for personal, socially distanced mobility solutions like electric bikes and scooters. Service providers adopted rigorous sanitization protocols and contactless technologies to rebuild trust. As restrictions eased, urban mobility demand gradually recovered, supporting market stabilization and renewed growth opportunities.
The shared mobility segment is expected to be the largest during the forecast period
The shared mobility segment is expected to account for the largest market share during the forecast period because of its broad consumer acceptance and adaptable service models. Ride-hailing platforms, shared bicycles, and electric scooters offer convenient, demand-responsive transportation that connects commuters to primary transit points. Digital applications, seamless payment systems, and live tracking features strengthen the overall travel experience. These services operate effectively within densely populated cities and align well with existing public transportation systems. Through efficient fleet management and strong collaborations with local authorities, shared mobility solutions maintain a prominent position within integrated urban mobility frameworks.
The municipal/urban authorities segment is expected to have the highest CAGR during the forecast period
Over the forecast period, the municipal/urban authorities segment is predicted to witness the highest growth rate, supported by expanding investments in urban mobility modernization. Governments are prioritizing sustainable transportation frameworks, smart infrastructure, and low-emission mobility options to address traffic congestion and environmental challenges. Partnerships with private operators enable deployment of integrated micro-mobility and shuttle services connected to public transit systems. Strategic funding programs and regulatory backing strengthen implementation efforts. As cities pursue long-term urban development and greener transportation ecosystems, municipal engagement continues to accelerate, contributing significantly to the segment's rapid expansion.
During the forecast period, the Asia Pacific region is expected to hold the largest market share, supported by expanding urban populations and advanced shared transportation ecosystems. Cities throughout the region widely implement micro-mobility options and technology-driven ride services to improve connectivity with public transit networks. Strong governmental focus on smart urban development and sustainable transport policies encourages continuous infrastructure investment. Widespread mobile connectivity and cashless payment systems further streamline user engagement. With growing commuter demand and large-scale urban transformation initiatives, Asia-Pacific maintains a commanding presence in the evolving first and last-mile mobility landscape.
Over the forecast period, the Europe region is anticipated to exhibit the highest CAGR due to its strong commitment to green mobility and urban sustainability. Regional authorities actively encourage electric scooters, bike-sharing programs, and pedestrian-friendly infrastructure to limit vehicle emissions and traffic density. Well-connected transit networks enable seamless integration of micro-mobility solutions with buses and rail systems. Rising public awareness about environmental responsibility and expanding smart mobility investments further boost adoption. With continuous policy backing and technological advancements, Europe stands out as the most rapidly expanding region in this market.
Key players in the market
Some of the key players in First and Last-Mile Mobility Market include Uber, Lyft, CMAC Group, Ola, Grab, Transdev, Careem, Via, OneRail, Delhivery, Ecom Express, Xpressbees, FarEye Technologies, Ajivika eMobility, Scoobic Urban Mobility, Veho, Lime and Tender.
In February 2026, Uber Technologies Inc announced it has reached an agreement to acquire the delivery business of Turkish rapid grocery delivery company Getir, strengthening its position in the Turkish market. The acquisition will significantly expand Uber's delivery footprint in Turkiye, where Getir first pioneered the ultrafast grocery delivery model before expanding internationally.
In January 2026, CMAC Group has completed the acquisition of minicabit after signing an asset purchase agreement on 3 December 2025, bringing the UK-based online comparison platform into its transport aggregation business. The deal integrates minicabit's booking comparison capability and transport network into CMAC Group's existing aggregation platform, strengthening its position across consumer and business travel markets.
In April 2025, Lyft, Inc. announced it has entered into a definitive agreement to acquire FREENOW, a leading European multi-mobility app with a taxi offering at its core, from BMW Group and Mercedes-Benz Mobility for approximately €175 million or $197 million* in cash. FREENOW will continue operating as it does today, with its talented leadership team and employees in place to drive growth across 9 countries and over 150 cities across Ireland, the United Kingdom, Germany, Greece, Spain, Italy, Poland, France, and Austria.
Note: Tables for North America, Europe, APAC, South America, and Rest of the World (RoW) Regions are also represented in the same manner as above.