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市場調查報告書
商品編碼
1925020
電信識別及存取管理市場預測至2032年:按組件、身分驗證類型、部署模式、組織規模、最終用戶和地區分類的全球分析Telecom Identity & Access Management Market Forecasts to 2032 - Global Analysis By Component (Software and Services), Authentication Type, Deployment Model, Organization Size, End User and By Geography |
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根據 Stratistics MRC 的一項研究,預計到 2025 年,全球電信識別及存取管理市場規模將達到 324 億美元,到 2032 年將達到 933 億美元,預測期內複合年成長率為 16.3%。
電信識別及存取管理 (IAM) 指的是通訊業者用於安全管理使用者、設備和應用程式的數位身份,並控制對網路資源和服務存取的框架和流程。這確保只有授權實體才能存取敏感資料、應用程式和網路功能,從而防範詐欺、網路攻擊和未經授權的使用。電信 IAM 整合了身份驗證、授權、用戶生命週期管理和基於角色的存取控制,並經常利用生物識別、多因素身份驗證和人工智慧驅動的監控等先進技術。這對於合規性、營運效率以及維護客戶對電信網路的信任至關重要。
安全通訊網路的需求日益成長
服務供應商需要身分和存取管理 (IAM) 系統來保護客戶資料並防止未授權存取。現代化平台支援即時身份驗證、自適應監控以及符合全球標準。供應商正在整合人工智慧驅動的分析和自動化功能,以提高檢測精度。對安全連線日益成長的需求正在加速行動、寬頻和企業通訊服務領域的 IAM 系統普及。 IAM 解決方案日益被認為是保護高風險環境中數位資產的關鍵。隨著對安全通訊網路的依賴性不斷增強,IAM 正日益成為可靠性和彈性的戰略基礎。
整合舊有系統的複雜性
現有的IT框架通常與現代身分管理平台不相容。與預算充足的成熟企業相比,中小企業面臨更高的風險。高昂的成本和技術壁壘進一步阻礙了現代化舉措。供應商正在採用模組化架構和API來緩解整合難題。基礎架構的持續複雜性正在重塑部署策略,互通性成為成功的關鍵因素。整合障礙迫使企業在現代化速度和業務連續性之間尋求平衡。
雲端身分與存取管理(IAM)的採用率不斷提高
通訊業者正在採用可擴展的雲端原生平台,以提高敏捷性並降低基礎設施成本。雲端身分與存取管理 (IAM) 支援快速部署、靈活升級和即時服務交付。供應商正在整合微服務、容器化和自適應身份驗證功能,以提升響應速度。對數位轉型的持續投入正在推動全球電信生態系統的需求。雲端原生 IAM 正在將身分識別管理轉變為安全連線的動態基礎。
網路安全漏洞和身分盜竊
通訊業者面臨日益嚴峻的威脅,這些攻擊的目標是敏感的客戶和收費資料。與資源雄厚的傳統業者相比,小規模的業者在合規性方面面臨更多挑戰。區域法規結構也增加了現代化策略的複雜性。供應商正在整合加密、監控和合規功能以增強信任。不斷上升的網路安全風險正在改變營運商的優先事項,使韌性成為身分和存取管理 (IAM) 成功的核心。身分盜竊事件的增加正在重新定義 IAM 在電信市場抵禦數位詐騙的第一道防線中的作用。
新冠疫情加速了電信業對身分與存取管理 (IAM) 的需求,因為數位服務的使用量激增。一方面,勞動力和供應鏈中斷延緩了現代化計劃;另一方面,對安全遠端存取需求的增加推動了 IAM 平台的普及。為了在動盪的環境中維持運營,企業更加依賴多因素身份驗證和雲端原生系統。供應商建立了高級分析和合規功能以增強系統的韌性。疫情凸顯了 IAM 在電信生態系統中作為信任和業務連續性關鍵基礎的重要性。從長遠來看,新冠疫情已將 IAM 定位為電信業安全數位轉型的重要支柱。
預計在預測期內,多因素身份驗證細分市場將佔據最大的市場佔有率。
在對強大身份驗證的需求推動下,多因素身份驗證領域預計將在預測期內佔據最大的市場佔有率。企業正在將多因素身份驗證融入其工作流程,以增強合規性並降低風險。供應商正在開發整合生物識別、動態密碼和自適應身份驗證功能的解決方案。對安全註冊流程日益成長的需求正在加速該領域的普及。企業認為多因素身分驗證對於維護消費者信任和營運完整性至關重要。多因素身份驗證正逐漸成為電信網路身份驗證的標準。
預計在預測期內,雲端通訊服務供應商細分市場將呈現最高的複合年成長率。
在對安全數位協作日益成長的需求推動下,雲端通訊服務供應商領域預計將在預測期內實現最高成長率。雲端服務供應商越來越需要身分和存取管理 (IAM) 系統來保護通訊平台和使用者身分。供應商正在將人工智慧驅動的監控和加密技術融入其工作流程,以提高應對力。中小企業和大型機構正受益於針對不同通訊生態系統量身定做的可擴展解決方案。對安全雲框架的投資不斷增加,正在推動該領域的需求。雲端通訊服務供應商將 IAM 定位為安全數位互動的催化劑。他們的快速成長凸顯了通訊領域雲端採用和身分保護的融合趨勢。
預計在預測期內,北美將佔據最大的市場佔有率,這得益於其成熟的電信基礎設施以及企業對身分和存取管理 (IAM) 框架的廣泛採用。美國和加拿大的營運商正主導對雲端原生身分平台的投資。主要技術提供商的存在進一步鞏固了該地區的領先地位。對資料隱私法規合規性的日益成長的需求正在推動各行業的應用。供應商正在整合先進的自動化和分析功能,以在競爭激烈的市場中脫穎而出。北美在電信領域的 IAM 領域,能夠將創新與法規合規性完美融合,這正是其領先地位的體現。其主導地位反映了該地區對平衡安全性和大規模現代化建設的重視。
預計亞太地區在預測期內將實現最高的複合年成長率,這主要得益於快速的數位化、不斷成長的行動網路普及率以及政府主導的改善網路連接的舉措。中國、印度和東南亞等國家正在大力投資身分與存取管理 (IAM) 系統,以支援通訊業的成長。本地Start-Ups正在部署針對不同消費群體量身定做的具成本效益解決方案。企業正在採用雲端原生和人工智慧驅動的平台,以提高可擴展性和滿足合規性要求。政府推動數位轉型的計畫正在加速這一進程。亞太地區的成長受到不斷演變的身份風險的影響,使其成為 IAM 創新最具適應性的中心。其發展軌跡凸顯了該地區作為下一代身分解決方案試驗場的地位。
According to Stratistics MRC, the Global Telecom Identity & Access Management Market is accounted for $32.4 billion in 2025 and is expected to reach $93.3 billion by 2032 growing at a CAGR of 16.3% during the forecast period. Telecom Identity & Access Management (IAM) refers to the framework and processes used by telecommunications companies to securely manage the digital identities of users, devices, and applications while controlling their access to network resources and services. It ensures that only authorized entities can access sensitive data, applications, or network functions, protecting against fraud, cyberattacks, and unauthorized usage. Telecom IAM integrates authentication, authorization, user lifecycle management, and role-based access control, often leveraging advanced technologies like biometrics, multi-factor authentication, and AI-driven monitoring. It is critical for regulatory compliance, operational efficiency, and safeguarding customer trust in telecom networks.
Rising demand for secure telecom networks
Service providers need IAM systems that safeguard customer data and prevent unauthorized access. Modernized platforms enable real-time authentication, adaptive monitoring, and compliance with global standards. Vendors are embedding AI-driven analytics and automation to enhance detection accuracy. Rising demand for secure connectivity is amplifying adoption across mobile, broadband, and enterprise telecom services. IAM solutions are increasingly viewed as essential for protecting digital assets in high-risk environments. Growing reliance on secure telecom networks is positioning IAM as a strategic foundation for trust and resilience.
Complexity of legacy system integration
Existing IT frameworks often lack compatibility with modern identity management platforms. Smaller firms face higher risks compared to incumbents with larger budgets. High costs and technical barriers further slow modernization initiatives. Vendors are introducing modular architectures and APIs to ease integration challenges. Persistent infrastructure complexity is reshaping deployment strategies and making interoperability a critical success factor. Integration hurdles are forcing operators to balance modernization speed with operational continuity.
Cloud-based IAM adoption growth
Operators are embracing scalable cloud-native platforms to strengthen agility and reduce infrastructure costs. Cloud IAM enables faster deployment, flexible upgrades, and real-time service delivery. Vendors are embedding microservices, containerization, and adaptive authentication features to enhance responsiveness. Rising investment in digital transformation is amplifying demand across telecom ecosystems worldwide. Cloud-native IAM is reshaping identity management into a dynamic enabler of secure connectivity.
Cybersecurity breaches and identity theft
Operators face rising threats from attacks targeting sensitive customer and billing data. Smaller providers struggle to maintain compliance compared to incumbents with larger resources. Regulatory frameworks across regions add complexity to modernization strategies. Vendors are embedding encryption, monitoring, and compliance features to strengthen trust. Growing cybersecurity risks are shifting priorities and making resilience central to IAM success. Rising identity theft incidents are redefining IAM as a frontline defense against digital fraud in telecom markets.
The Covid-19 pandemic accelerated demand for telecom IAM as digital service usage surged. On one hand, disruptions in workforce and supply chains slowed modernization projects. On the other hand, rising demand for secure remote access boosted adoption of IAM platforms. Enterprises increasingly relied on multi-factor authentication and cloud-native systems to sustain operations during volatile conditions. Vendors embedded advanced analytics and compliance features to strengthen resilience. The pandemic underscored IAM as a vital enabler of trust and continuity in telecom ecosystems. Long-term, Covid-19 has positioned IAM as a critical pillar for secure digital transformation in telecom.
The multi-factor authentication segment is expected to be the largest during the forecast period
The multi-factor authentication segment is expected to account for the largest market share during the forecast period, driven by demand for robust identity verification. Enterprises are embedding multi-factor authentication into workflows to strengthen compliance and reduce risks. Vendors are developing solutions that integrate biometrics, one-time passwords, and adaptive authentication features. Rising demand for secure onboarding processes is amplifying adoption in this segment. Enterprises view multi-factor authentication as critical for sustaining consumer trust and operational integrity. Multi-factor authentication is becoming the standard for identity assurance in telecom networks.
The cloud communication providers segment is expected to have the highest CAGR during the forecast period
Over the forecast period, the cloud communication providers segment is predicted to witness the highest growth rate, supported by rising demand for secure digital collaboration. Cloud providers increasingly require IAM systems that protect communication platforms and user identities. Vendors are embedding AI-driven monitoring and encryption into workflows to strengthen responsiveness. SMEs and large institutions benefit from scalable solutions tailored to diverse communication ecosystems. Rising investment in secure cloud frameworks is amplifying demand in this segment. Cloud communication providers are positioning IAM as a catalyst for secure digital engagement. Their rapid growth highlights the convergence of cloud adoption and identity protection in telecom.
During the forecast period, the North America region is expected to hold the largest market share, supported by mature telecom infrastructure and strong enterprise adoption of IAM frameworks. Operators in the United States and Canada are leading investments in cloud-native identity platforms. The presence of major technology providers further strengthens regional dominance. Rising demand for compliance with data privacy regulations is amplifying adoption across industries. Vendors are embedding advanced automation and analytics to differentiate offerings in competitive markets. North America's leadership is defined by its ability to merge innovation with regulatory discipline in telecom IAM. Its dominance reflects the region's focus on balancing security with large-scale modernization.
Over the forecast period, the Asia Pacific region is anticipated to exhibit the highest CAGR, fueled by rapid digitalization, expanding mobile penetration, and government-led connectivity initiatives. Countries such as China, India, and Southeast Asia are investing heavily in IAM systems to support telecom growth. Local startups are deploying cost-effective solutions tailored to diverse consumer bases. Enterprises are adopting cloud-native and AI-driven platforms to strengthen scalability and meet compliance expectations. Government programs promoting digital transformation are accelerating adoption. Asia Pacific's growth is being shaped by evolving identity risks making it the most adaptive hub for IAM innovation. Its trajectory underscores the region's role as a testing ground for next-generation identity solutions.
Key players in the market
Some of the key players in Telecom Identity & Access Management Market include IBM Corporation, Microsoft Corporation, Oracle Corporation, SAP SE, Cisco Systems, Inc., Okta, Inc., Ping Identity Holding Corp., ForgeRock, Inc., HID Global Corporation, CyberArk Software Ltd., Broadcom Inc., Wipro Ltd., Tata Consultancy Services Ltd., Infosys Ltd. and Accenture plc.
In February 2024, IBM Security and Cisco announced a strategic partnership to integrate Cisco's Security Cloud and IBM's QRadar SIEM with watsonx AI. This collaboration aims to provide unified threat management and AI-driven security insights for complex telecom networks, helping automate identity threat detection and response.
In October 2023, Microsoft and AT&T expanded their strategic alliance, integrating Microsoft Entra ID with AT&T's expanding 5G and fiber networks to provide secure, Zero Trust access solutions for joint enterprise customers. This collaboration specifically aims to enhance secure access to network applications and resources from any location.
Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.