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市場調查報告書
商品編碼
1857043
全球通訊數位身分檢驗市場:預測至 2032 年-按組件、部署方式、組織規模、技術類型、應用和區域進行分析Telecom Digital Identity Verification Market Forecasts to 2032 - Global Analysis By Component (Solutions, and Services), Deployment Mode (Cloud-Based, On-Premises, and Hybrid), Organization Size, Technology Type, Application, and By Geography |
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根據 Stratistics MRC 的數據,預計 2025 年全球通訊數位身分檢驗市場規模將達到 42 億美元,到 2032 年將達到 171 億美元,預測期內複合年成長率為 22.0%。
通訊數位身分檢驗專注於為電信服務提供數位化用戶身份檢驗解決方案,主要用於用戶註冊和交易環節。它利用生物識別、文件掃描和活體檢測等技術,打擊SIM卡交換詐騙和身分盜竊,並確保符合監管要求(KYC)。透過取代人工審核,它簡化了客戶獲取流程,增強了安全性,並減少了詐騙造成的損失。推動該行業成長的因素包括純數位通訊業者的興起以及全球範圍內對強大遠端身份驗證能力的嚴格監管。
據 GSMA Intelligence 稱,數位身分檢驗平台已使全球整體行動帳戶詐騙減少了 31%,這主要得益於通訊業者採用生物辨識和基於人工智慧的檢驗。
SIM卡詐騙及身分盜用案件增多
全球SIM卡詐騙和身分竊盜的快速增加是推動市場成長的主要因素。這些惡意活動不僅對通訊業者和消費者造成重大經濟損失,還助長了帳戶盜用。為此,監管機構正在實施更嚴格的「了解你的客戶」(KYC)通訊協定,迫使通訊業者採用強大的數位身分解決方案。在日益數位化的生態系統中,此類防禦措施已不再是可選項,而是保護收入、確保合規性以及維護客戶信任的關鍵投資,從而直接推動市場成長。
客戶隱私問題和資料保護
阻礙技術普及的一大障礙是消費者對敏感個人資料收集和儲存日益成長的擔憂。備受矚目的資料外洩事件讓使用者對共用生物辨識資訊和記錄資訊心存疑慮。此外,應對諸如GDPR等錯綜複雜的全球資料保護條例也為電信業者帶來了沉重的合規負擔。這使得在實施嚴格檢驗和尊重隱私之間難以取得平衡,並可能減緩技術部署速度,因為通訊業者會尋求侵入性較小、更安全的方法以避免聲譽受損和法律處罰。
隨著5G的擴展,對安全註冊的需求日益成長
全球5G網路的部署標誌著數位身分檢驗迎來重大發展機會。隨著5G生態系統不僅連接更多設備,還支援許多關鍵服務,安全的用戶註冊流程變得至關重要。這項技術的擴展需要高效的遠端流程,以便大規模檢驗新契約和物聯網設備整合過程中的身份。因此,通訊業者面臨巨大的壓力,需要整合先進的檢驗解決方案,從一開始就防範欺詐,確保網路完整性,並在高度互聯的環境中創建無縫的客戶獲取管道。
進階網路攻擊和深度造假
網路犯罪的快速演變,尤其是人工智慧生成的深度造假和高級身分冒用技術的使用,為市場帶來了持續不斷的威脅。這些工具能夠繞過傳統的生物辨識驗證,引發了安全提供者和詐騙之間激烈的競爭。這種持續的威脅要求企業不斷加大研發投入,並利用進階分析技術來強化有效性偵測和檢驗演算法。如果無法維持這種研發速度,可能會削弱現有解決方案的有效性,導致安全漏洞,並動搖這些系統賴以建立的信任基礎。
疫情大大推動了通訊數位身分檢驗市場的發展。封鎖和強制社交隔離導致實體店關閉,使得遠端客戶註冊成為維持業務永續營運的關鍵。這一突如其來的變化加速了數位化解決方案的普及,因此無需面對面接觸即可驗證新用戶並處理各種請求。此次危機凸顯了建構具有韌性、以數位化為先導的業務營運模式的迫切需求。預計消費者和企業行為的這種轉變將在疫情結束後繼續對市場產生持久的正面影響。
預計在預測期內,解決方案板塊將成為最大的板塊。
預計在預測期內,解決方案領域將佔據最大的市場佔有率,因為它構成了檢驗流程的核心技術基礎。此領域包括用於執行身分證件檢驗、生物特徵檢查和資料認證的基本軟體平台和SDK。其主導地位源自於通訊業者迫切需要採用這些現成的、可擴展的解決方案來立即打擊詐欺行為。此外,這些解決方案中人工智慧和機器學習技術的持續創新使其能夠有效應對不斷湧現的威脅,使其成為通訊業者持續且至關重要的支出。
預計在預測期內,雲端基礎市場將以最高的複合年成長率成長。
預計在預測期內,雲端基礎方案將實現最高成長率。這主要歸功於其擴充性、成本效益和快速部署能力,這些優勢對用戶數量波動較大的通訊業者極具吸引力。雲端基礎解決方案無需前期投資,簡化了更新流程,使營運商能夠快速應對新的詐騙模式。此外,透過API與現有通訊IT系統整合的靈活性,使得雲端部署成為高效實現傳統用戶註冊流程現代化的首選方案。
預計北美將在預測期內佔據最大的市場佔有率。這一領先地位歸功於該地區對先進技術的早期應用、主要解決方案供應商的存在以及嚴格的法規環境,後者強制要求進行強力的身份驗證。此外,智慧型手機和數位服務的普及,以及身分詐欺的高發,都催生了對先進檢驗系統的強勁需求。美國和加拿大通訊巨頭對安全基礎設施的大力投資,進一步鞏固了北美的市場主導地位。
預計亞太地區在預測期內將呈現最高的複合年成長率。這一爆炸式成長主要得益於智慧型手機用戶數量的顯著成長、4G和5G網路的快速部署,以及印度和中國等國家政府主導的數位身分舉措的增加。中產階級的崛起和數位服務消費的成長正迫使通訊業者優先考慮安全且高效的數位化註冊流程。此外,人們對網路威脅的日益關注以及對普惠金融的需求,全部區域採用數位身分檢驗解決方案創造了有利條件。
According to Stratistics MRC, the Global Telecom Digital Identity Verification Market is accounted for $4.2 billion in 2025 and is expected to reach $17.1 billion by 2032 growing at a CAGR of 22.0% during the forecast period. Telecom digital identity verification focuses on solutions that verify user identities digitally for telecom services, primarily during onboarding or transactions. It uses technologies like biometrics, document scanning, and liveness detection to combat SIM swap fraud, identity theft, and ensure regulatory compliance (KYC). By replacing manual checks, it streamlines customer acquisition, enhances security, and reduces fraud-related losses. Growth is fueled by the rise of digital-only telcos and stringent global regulations demanding robust, remote identity assurance.
According to GSMA Intelligence, digital identity verification platforms reduced mobile account fraud by 31% globally due to biometric and AI-based verification adoption in telecom.
Rising SIM fraud and identity theft incidents
The market is primarily propelled by the escalating global surge in SIM swap fraud and identity theft. These malicious activities lead to significant financial losses for both carriers and consumers, while also facilitating account takeovers. In response, regulatory bodies are enforcing stricter Know Your Customer (KYC) protocols, compelling telecom operators to adopt robust digital identity solutions. This defensive posture is no longer optional but a critical investment to safeguard revenue, maintain regulatory compliance, and preserve customer trust in an increasingly digital ecosystem, thereby directly fueling market growth.
Customer privacy concerns and data protection
A significant barrier to adoption is the growing consumer apprehension regarding the collection and storage of sensitive personal data. High-profile data breaches have made users wary of sharing biometric and documentary information. Furthermore, navigating the complex web of global data protection regulations, such as GDPR, imposes substantial compliance burdens on telecom companies. This forces a delicate balance between implementing stringent verification and respecting privacy, potentially slowing deployment as operators seek less intrusive yet secure methods to avoid reputational damage and legal penalties.
5G expansion requiring secure onboarding
The global rollout of 5G networks presents a substantial growth avenue for digital identity verification. The 5G ecosystem not only connects more devices but also enables critical services, making secure user onboarding paramount. This technology expansion demands efficient, remote processes to verify identities for new subscriptions and IoT device integrations at scale. Consequently, telecom providers are compelled to integrate advanced verification solutions to prevent fraud from the outset, ensuring network integrity and creating a seamless customer acquisition channel in a hyper-connected environment.
Sophisticated cyber attacks and deepfakes
The market faces a persistent threat from the rapid evolution of cybercrime, particularly the use of AI-generated deepfakes and sophisticated spoofing techniques. These tools can bypass traditional biometric checks, creating a challenging arms race between security providers and fraudsters. This constant threat necessitates continuous investment in R&D to enhance verification algorithms with liveness detection and advanced analytics. Failure to keep pace could erode the effectiveness of existing solutions, leading to breaches and undermining the foundational trust these systems are built upon.
The pandemic acted as a significant catalyst for the telecom digital identity verification market. Lockdowns and social distancing mandates forced the closure of physical retail stores, making remote customer onboarding a necessity for business continuity. This sudden shift accelerated the adoption of digital solutions to verify new subscribers and process requests without in-person interaction. The crisis underscored the critical need for resilient, digital-first operations, a change in consumer and corporate behavior that is expected to have a lasting positive impact on the market beyond the immediate pandemic period.
The solutions segment is expected to be the largest during the forecast period
The solutions segment is expected to account for the largest market share during the forecast period, as it forms the core technological foundation of the verification process. This segment includes the essential software platforms and SDKs that perform identity document validation, biometric checks, and data authentication. The dominance is driven by the urgent need for telecom companies to deploy these ready-made, scalable solutions to combat fraud immediately. Furthermore, the continuous innovation in AI and machine learning within these solutions ensures they remain effective against new threats, making them a recurring and critical expenditure for operators.
The cloud-based segment is expected to have the highest CAGR during the forecast period
Over the forecast period, the cloud-based segment is predicted to witness the highest growth rate. This is largely due to its superior scalability, cost-effectiveness, and rapid deployment capabilities, which are highly attractive to telecom operators managing fluctuating customer volumes. Cloud-based solutions eliminate significant upfront hardware investments and simplify updates, allowing providers to quickly adapt to new fraud patterns. Moreover, the flexibility to integrate with existing telecom IT systems through APIs makes cloud deployment the preferred choice for modernizing legacy onboarding processes efficiently.
During the forecast period, the North America region is expected to hold the largest market share. This leadership is attributed to the region's early adoption of advanced technologies, the presence of major solution vendors, and a strict regulatory environment that mandates robust identity checks. Additionally, the high penetration of smartphones and digital services, coupled with a significant prevalence of identity-related fraud, creates a powerful demand for sophisticated verification systems. The proactive investment in security infrastructure by telecom giants in the US and Canada solidifies this dominant position.
Over the forecast period, the Asia Pacific region is anticipated to exhibit the highest CAGR. This explosive growth is fueled by the massive expansion of smartphone users, rapid 4G and 5G network deployments, and increasing government-led digital identity initiatives in countries like India and China. The growing middle class and their escalating digital service consumption are compelling telecom operators to prioritize secure and efficient digital onboarding. Furthermore, rising awareness of cyber threats and the need for financial inclusion are creating a fertile ground for adopting digital identity verification solutions across the region.
Key players in the market
Some of the key players in Telecom Digital Identity Verification Market include Jumio, Trulioo, Socure, IDnow, GB Group plc, IDEMIA, Thales Group, Mitek Systems, Inc., Entrust Corporation, LexisNexis Risk Solutions, Experian plc, TransUnion LLC, Veriff, Shufti Pro, AU10TIX, iDenfy, Equifax Inc., and Clear Secure, Inc.
In August 2025, IDnow, a leading identity verification platform provider in Europe, today announced that several of its flagship products had achieved ETSI 119 461 v2.1.1 certification, the technical standard widely considered the 'compliance benchmark' for remote identity verification in Europe. Developed by the European Telecommunications Standards Institute (ETSI), ETSI 119 461 v2.1.1 was selected by the European Commission as the standard for AML-compliant identity verification for qualified trust services and the upcoming Anti-Money Laundering Regulation (AMLR).
In March 2025, Trulioo, an industry-leading identity platform with proven global coverage for person and business verification, today announced across-the-board advances in its state-of-the-art Identity Document Verification from continuous innovation around proprietary AI and machine learning models.
In January 2024 launched Sigma Fraud suite, an AI-driven identity fraud solution that fuses vast PII data, anomaly detection, and behavioral risk signals to deliver near 100% accurate fraud detection with less than 5% manual review rates. The system addresses sophisticated fraud with a holistic historic behavioral view, significantly reducing fraud costs.
Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.