機場自助服務終端市場規模、佔有率、按組件、部署模式、類型、技術和地區分類的成長分析 - 2025 年至 2032 年產業預測

2023 年全球機場自助服務終端市場規模為 27 億美元，預計將從 2024 年的 29.1 億美元成長到 2032 年的 52.2 億美元，預測期內（2025-2032 年）的複合年成長率為 7.6%。

全球航空業正在經歷一場顯著的變革，推動其變革的動力來自於旨在改善乘客體驗和業務效率的先進技術的採用。亞太地區等地區航空旅行需求的激增促使機場採用生物識別和人工智慧驅動系統等自動化解決方案，以簡化登機手續、行李處理和安全管理。加拿大機場關鍵基礎設施計劃等政府舉措透過提供資金來加強機場營運，從而支持這一進展。然而，挑戰依然存在，包括高昂的部署成本、對生物特徵資料的隱私擔憂以及對可靠網路連線的需求。然而，由於新冠疫情的爆發，對非接觸式解決方案的需求不斷增加，這促使機場部署自助服務技術，重點關注個性化和衛生的旅行體驗，為行業的持續創新鋪平了道路。

目錄

介紹

• 調查目的
• 研究範圍
• 定義

調查方法

• 資訊採購
• 二次資料和一次資料方法
• 市場規模預測
• 市場假設與限制

執行摘要

• 全球市場展望
• 供需趨勢分析
• 細分機會分析

市場動態與展望

• 市場概覽
• 市場規模
• 市場動態
  • 促進因素和機會
  • 限制與挑戰
• 波特的分析

關鍵市場考察

• 關鍵成功因素
• 競爭程度
• 主要投資機會
• 市場生態系統
• 市場吸引力指數（2024年）
• PESTEL分析
• 總體經濟指標
• 價值鏈分析
• 定價分析
• 案例研究

機場自助服務終端市場規模（依組件分類）及複合年成長率（2025-2032）

• 市場概覽
• 硬體
  • 自助服務機殼
  • 顯示器/螢幕
  • 自助服務終端機印表機
  • 其他
• 軟體
• 服務

機場自助服務終端市場規模（按部署模式和複合年成長率） (2025-2032)

• 市場概覽
• 本地
• 雲端基礎

機場自助服務終端市場規模（按類型及複合年成長率）（2025-2032）

• 市場概覽
• 自助報到亭
• 自動護照檢查亭
• 共享自助服務亭
• 行李寄存亭
• 零售亭
• 其他

機場自助服務終端市場規模（依技術及複合年成長率） (2025-2032)

• 市場概覽
• 觸控螢幕終端
• 條碼掃描器
• RFID讀取器
• 生物識別

機場自助服務終端市場規模（按地區）及複合年成長率（2025-2032）

• 北美洲
  • 美國
  • 加拿大
• 歐洲
  • 德國
  • 西班牙
  • 法國
  • 英國
  • 義大利
  • 其他歐洲國家地區
• 亞太地區
  • 中國
  • 印度
  • 日本
  • 韓國
  • 其他亞太地區
• 拉丁美洲
  • 巴西
  • 其他拉丁美洲
• 中東和非洲
  • 海灣合作理事會國家
  • 南非
  • 其他中東和非洲地區

競爭資訊

• 前五大公司對比
• 主要企業市場定位（2024年）
• 主要市場參與者所採取的策略
• 近期市場趨勢
• 公司市場佔有率分析（2024年）
• 主要企業簡介
  • 公司詳情
  • 產品系列分析
  • 公司分部佔有率分析
  • 收益與前一年同期比較對比（2022-2024 年）

主要企業簡介

• SITA
• Amadeus IT Group SA
• NCR Corporation
• Fujitsu Ltd
• Diebold Nixdorf
• Embross
• Materna IPS GmbH
• Collins Aerospace
• Toshiba Tec Corporation
• Advantech Co. Ltd.
• Elenium Automation Pty Ltd
• Innovative Travel Solutions
• KIOSK Information Systems
• Olea Kiosks Inc.
• Phoenix Kiosk, Inc.

結論和建議

Global Airport Kiosk Market size was valued at USD 2.7 Billion in 2023 and is poised to grow from USD 2.91 Billion in 2024 to USD 5.22 Billion by 2032, growing at a CAGR of 7.6% in the forecast period (2025-2032).

The global aviation sector is experiencing a notable transformation, propelled by the adoption of advanced technologies aimed at enhancing passenger experiences and operational efficiency. Regions like Asia-Pacific are witnessing a surge in air travel demand, prompting airports to implement automated solutions such as biometric verification and AI-driven systems for streamlined check-ins, baggage handling, and security. Government initiatives, like Canada's Airport Critical Infrastructure Program, support these advancements by funding enhancements in airport operations. However, challenges remain, including high implementation costs, privacy concerns regarding biometric data, and the need for reliable internet connectivity. Nevertheless, the demand for contactless solutions intensified by the COVID-19 pandemic is driving airports to embrace self-service technologies, with a focus on personalized, hygienic travel experiences, paving the way for continued innovation in the industry.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Airport Kiosk market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Airport Kiosk Market Segments Analysis

The global airport kiosk market is segmented into component, deployment model, type, technology, and region. By component, the market is classified into hardware (kiosk enclosure, display/screen, kiosk printer, others), software, and services. Depending on deployment model, it is divided into on-premise, and cloud-based. According to type, the market is categorized into check-in kiosks, automated passport control kiosks, common-use self-kiosk, bag drop kiosks, retail kiosks, and others. Based on technology, the market is segmented into touchscreen terminals, barcode scanners, RFID readers, and biometric recognition. Regionally, the market is analyzed across North America, Europe, Asia-Pacific, Middle East & Africa, and Latin America.

Driver of the Global Airport Kiosk Market

The global airport kiosk market is being significantly driven by the evolving landscape of international air travel. According to the International Civil Aviation Organization (ICAO), there was a remarkable 47% surge in passenger numbers, reaching 3.6 billion in 2022, which has prompted substantial investments in kiosks to enhance operational efficiency. Notably, in 2023, Dubai Airports introduced 120 biometric kiosks, effectively expediting the check-in process and improving customer experiences. As governments across the globe seek to incorporate automation solutions to meet evolving traveler expectations, the demand for advanced kiosk technologies continues to grow, shaping the future of airport operations.

Restraints in the Global Airport Kiosk Market

The Global Airport Kiosk market faces significant restraints primarily due to the high initial investment and ongoing maintenance costs associated with implementing these systems. Many airports, particularly smaller or those located in underdeveloped regions, find it challenging to afford the substantial expenses involved in such large-scale purchases. The costs of installation, integrating kiosks into existing infrastructure, and customizing these systems to comply with local regulations exacerbate the financial burden, making it difficult to achieve a favorable return on investment. Furthermore, the continuous need for maintenance and occasional overhauls to ensure optimal functionality and security can deter airports from adopting kiosk systems, ultimately hindering innovation and affecting overall operational efficiency.

Market Trends of the Global Airport Kiosk Market

The Global Airport Kiosk market is experiencing a robust upward trend as airports globally enhance their IT budgets, with 93% anticipating increases in 2023. This significant investment reflects a broader commitment to digital transformation and improved passenger experiences. By integrating advanced technologies into self-service kiosks, airports are streamlining passenger processing and enhancing operational efficiency. This trend towards self-service solutions not only expedites check-in and boarding but also caters to the growing demand for contactless services post-pandemic. As airports prioritize modernization, the demand for innovative kiosk solutions is expected to surge, driving substantial growth in the market.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive Rivalry
  • Threat Of Substitute
  • Bargaining Power Of Buyers
  • Threat Of New Entrants
  • Bargaining Power Of Suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2024
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Pricing Analysis
• Case Studies

Global Airport Kiosk Market Size by Component & CAGR (2025-2032)

• Market Overview
• Hardware
  • Kiosk Enclosure
  • Display/Screen
  • Kiosk Printer
  • Others
• Software
• Services

Global Airport Kiosk Market Size by Deployment Model & CAGR (2025-2032)

• Market Overview
• On-Premise
• Cloud-Based

Global Airport Kiosk Market Size by Type & CAGR (2025-2032)

• Market Overview
• Check-in Kiosks
• Automated Passport Control Kiosks
• Common-use Self-kiosk
• Bag Drop Kiosks
• Retail Kiosks
• Others

Global Airport Kiosk Market Size by Technology & CAGR (2025-2032)

• Market Overview
• Touchscreen Terminals
• Barcode Scanners
• RFID Readers
• Biometric Recognition

Global Airport Kiosk Market Size & CAGR (2025-2032)

• North America (Component, Deployment Model, Type, Technology)
  • US
  • Canada
• Europe (Component, Deployment Model, Type, Technology)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Component, Deployment Model, Type, Technology)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Component, Deployment Model, Type, Technology)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Component, Deployment Model, Type, Technology)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2024
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2024
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2022-2024)

Key Company Profiles

• SITA
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Amadeus IT Group SA
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• NCR Corporation
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Fujitsu Ltd
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Diebold Nixdorf
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Embross
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Materna IPS GmbH
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Collins Aerospace
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Toshiba Tec Corporation
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Advantech Co. Ltd.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Elenium Automation Pty Ltd
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Innovative Travel Solutions
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• KIOSK Information Systems
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Olea Kiosks Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Phoenix Kiosk, Inc.
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations