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市場調查報告書
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2122818

雲端託管服務：市場佔有率分析、行業趨勢和統計數據、成長預測（2026-2031 年）

Cloud Managed Services - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2026 - 2031)
出版日期: | 出版商: Mordor Intelligence | 英文 124 Pages | 商品交期: 2-3個工作天內

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簡介目錄

據 Mordor Intelligence 稱，2025 年雲端託管服務市值為 1409.6 億美元，預計到 2031 年將達到 2403.9 億美元，而 2026 年為 1540.8 億美元，預測期（2026-2031 年）的複合成長率為 9.31%。

雲端託管服務市場-IMG1

本報告按服務類型（託管基礎設施服務、託管網路服務等）、部署模式（公共雲端、私有雲端、混合雲端）、企業規模（大型企業和中小企業）、最終用戶行業（銀行、金融服務和保險、IT和電信、零售和電子商務等）以及地區進行細分。市場預測以價值（美元）表示。

全球雲端託管服務市場趨勢與洞察

銀行、金融服務和保險 (BFSI) 行業的「數位化優先」政策正在加速外包。

銀行和保險公司如今正將託管雲端服務置於其現代化藍圖的核心位置，推動了雲端託管服務市場的成長。 2024年4月，塔塔諮詢服務公司（TCS）擴大了與AWS的合作，承諾為25,000名工程師提供銀行雲端現代化模式的培訓。金融機構將外部合作夥伴視為實施生成式人工智慧、自動化合規性檢查和縮短產品發布週期的唯一切實可行的途徑。採用混合環境使得下一代核心系統和傳統平台能夠共存，進而降低營運風險。亞太地區的銀行尤其突出，由於改善客戶體驗已成為首要任務，其雲端現代化預算撥款甚至超過了成本削減目標。

企業中多重雲端和混合環境的日益複雜化

儘管混合雲和多重雲端架構已成為主流，但只有少數公司真正掌握了內部跨平台編配。 VMware 的一份報告顯示，93% 的客戶計劃長期維護混合架構。此外，Nutanix 的一項調查顯示，到 2024 年，95% 的公司將把應用程式遷移到雲端，以提高安全性並加速創新。因此，市場對能夠提供跨雲端環境統一可視性、自動化工作負載部署和成本管治的合作夥伴的需求激增，進一步推動了雲端託管服務市場的成長。

人們持續擔憂資料外洩和不斷演變的威脅情勢。

英國調查顯示，儘管許多中小企業都意識到雲端遷移的柔軟性和成本效益，但由於安全漏洞，他們仍在推遲雲端遷移。合規性審計和客戶信任是主要障礙，而無法提供嚴格認證和事件回應指標的供應商則面臨更長的合約談判時間。

細分市場分析

託管基礎設施服務繼續提供基礎性配置，預計到 2025 年將佔總收入的 36.92%。同時，資安管理服務成長更為迅猛，複合年成長率 (CAGR) 達到 10.52%，主要得益於企業對持續威脅搜尋、零信任實施和合規性報告的重視。因此，託管安全領域的雲端託管服務市場規模預計將以高於大多數其他細分市場的速度成長。人工智慧驅動的安全營運中心（例如 VikingCloud 的平台）每天分析數十億個事件，透過縮短攻擊潛伏時間和自動化關聯分析，增強了服務提供者的競爭力。網路、應用、備份和災害復原服務​​保持穩定成長，為複雜的現代化專案和舊有系統提供支援。

隨著服務供應商將安全性與基礎架構和網路監控捆綁在一起，建構整合平台，轉換成本不斷攀升，由此產生的連鎖反應也波及整個雲端託管服務產業。企業負責人統一的儀錶板、一致的服務等級協定 (SLA) 以及跨多重雲端環境的單一管治等功能，而這些功能很難透過獨立的解決方案來實現。

公共雲端憑藉著超大規模可用區和強大的原生工具，預計到2025年仍將佔據雲端管理服務51.42%的市場佔有率。同時，混合模式正以11.23%的複合年成長率快速成長，以滿足客戶對延遲控制、資料居住要求和成本最佳化等方面的需求。野村綜合研究所採用AWS Outposts，使日本銀行能夠在本地運行AWS服務，從而滿足主權監管要求。 Equinix Japan與Sakura Internet的合作表明，託管和GPU加速服務如何將公共雲端的經濟效益與私有私有雲端的可管理性相結合，以滿足人工智慧工作負載的需求。私有雲端的成長依然緩慢，目前僅限於超低延遲和一些特定的監管合規案例。

如今，雲端託管服務供應商正透過提供一致的策略引擎、成本儀錶板以及跨公有雲、私有雲和邊緣環境的可觀測性，在雲端託管服務市場中脫穎而出。對運作和資料儲存位置有嚴格要求的客戶，越來越將供應商在混合整合的專業知識視為部署的先決條件。

區域分析

北美仍是最大的消費地區，預計到2025年將佔據雲端託管服務市場36.85%的佔有率。早期採用、成熟的合作夥伴生態系統以及活躍的創業融資環境正在推動對最佳化、人工智慧營運和合規自動化的需求。美國公司傾向於基於結果的契約，而加拿大公司則利用跨境地理位置接近性來確保跨地區的業務彈性。墨西哥製造商正在整合託管邊緣閘道器以支援其工業4.0專案。

在亞太地區，政府對數位化和寬頻接取普及的津貼正推動雲端管理服務市場在2031年實現9.41%的最高複合年成長率。華為雲端的合作夥伴網路目前擁有超過45,000家企業，並在其應用市場提供超過12,000項服務，連接全部區域的金融、電信和人工智慧新創公司。印度領先的IT公司正在對舊有系統進行現代化改造，以服務出口到全球。在日本，高可靠性挑戰推動了對基於本地資料中心的混合環境的需求；而在韓國，5G骨幹網路正在加速邊緣運算密集型工作負載的發展。澳洲的地理位置相對封閉，因此對能夠與全球資源無縫互聯的本地管理節點的需求日益成長，OpenText計劃在2025年大力投資該領域。

歐洲複雜的法規環境促使服務提供者在資料儲存位置和永續性記錄方面呈現差異化。德國的中型製造商正在利用託管服務來推進工業4.0，而法國和義大利則根據國家人工智慧戰略增加了公共雲端的支出。英國金融機構正在部署整合威脅管理套件，以滿足英國英國行為監理局（PRA）的要求。該地區的綠色新政和企業永續性報告指令（CSRD）的報告要求正在降低對缺乏透明排放指標的服務提供者的需求。微軟承諾使用100%可再生能源為其資料中心供電，也影響採購決策。

南美洲、中東和非洲仍是發展中地區，但它們潛力巨大，而託管服務在彌補當地基礎設施不足方面發揮著重要作用。據 Expereo 稱，越來越多的公司正在增加對 SD-WAN 和 SASE 的投入，以實現地理位置分散的業務場所之間應用效能的一致性。

其他好處：

  • Excel格式的市場預測（ME）表
  • 3個月的分析師支持

目錄

第1章：引言

  • 研究假設和市場定義
  • 調查範圍

第2章：調查方法

第3章執行摘要

第4章 市場狀況

  • 市場概覽
  • 市場促進因素
    • 銀行、金融服務和保險 (BFSI) 行業的「數位化優先」方法正在加速託管雲端服務的外包。
    • 企業中多重雲端和混合環境的日益複雜化
    • 網路風險日益增加和合規要求不斷提高，推動了對全天候託管安全服務的需求。
    • 資訊長面臨著最佳化成本以符合預算的壓力（營運支出 (Op-Ex) 與資本支出 (Cap-Ex)）。
    • FinOps 的採用正在催生對持續雲端成本管治的新需求。
    • 強制性的永續發展和綠色雲端實踐正在改變我們選擇網路服務供應商的方式。
  • 市場限制因素
    • 人們持續擔憂資料外洩和不斷演變的威脅情勢
    • 供應商鎖定風險正在延緩大規模工作負載的遷移。
    • 全球認證雲端架構師短缺
    • 資料主權法律的碎片化推高了合規成本。
  • 價值供應鏈分析
  • 監理情勢
  • 技術趨勢（邊緣運算、5G、人工智慧運維）
  • 波特五力分析

第5章 市場規模與成長預測

  • 按服務類型
    • 託管基礎設施服務
    • 主機服務
    • 託管安全服務
    • 託管應用程式服務
    • 其他服務類型
  • 按部署模式
    • 公共雲端
    • 私有雲端
    • 混合雲端
  • 按公司規模
    • 大公司
    • 中小企業
  • 按最終用戶行業分類
    • BFSI
    • 資訊科技/通訊
    • 零售與電子商務
    • 醫療保健和生命科學
    • 製造業
    • 政府/公共部門
    • 其他最終用戶
  • 按地區
    • 北美洲
      • 美國
      • 加拿大
      • 墨西哥
    • 南美洲
      • 巴西
      • 阿根廷
      • 其他南美國家
    • 歐洲
      • 英國
      • 德國
      • 法國
      • 義大利
      • 西班牙
      • 俄羅斯
      • 其他歐洲國家
    • 亞太地區
      • 中國
      • 印度
      • 日本
      • 韓國
      • 澳洲
      • 其他亞太國家
    • 中東和非洲
      • 沙烏地阿拉伯
      • 阿拉伯聯合大公國
      • 土耳其
      • 南非
      • 其他中東和非洲國家

第6章 競爭情勢

  • 市場集中度
  • 策略趨勢
  • 市佔率分析
  • 公司簡介
    • Amazon Web Services（AWS）
    • Microsoft Corp.（Azure Managed Services）
    • International Business Machines Corp.（IBM）
    • Accenture plc
    • Cisco Systems, Inc.
    • Huawei Technologies Co., Ltd.
    • Ericsson
    • Fujitsu Ltd.
    • NEC Corp.
    • NTT DATA Corp.
    • DXC Technology Co.
    • Lumen Technologies, Inc.
    • Rackspace Technology, Inc.
    • Tata Consultancy Services Ltd.
    • Wipro Ltd.
    • HCLTech
    • Capgemini SE
    • Cognizant Technology Solutions
    • Infosys Ltd.
    • Atos SE

第7章 市場機會與未來展望

簡介目錄
Product Code: 64739

According to Mordor Intelligence, the cloud managed services market size was valued at USD 140.96 billion in 2025 and estimated to grow from USD 154.08 billion in 2026 to reach USD 240.39 billion by 2031, at a CAGR of 9.31% during the forecast period (2026-2031).

Cloud Managed Services - Market - IMG1

This report is Segmented by Service Type (Managed Infrastructure Services, Managed Network Services, and More), Deployment Type (Public Cloud, Private Cloud, Hybrid Cloud), Enterprise Size (Large Enterprise and SMEs), End User Industry (BFSI, IT and Telecom, Retail and E-Commerce, and More), and by Geography. The Market Forecasts are Provided in Terms of Value (USD).

Global Cloud Managed Services Market Trends and Insights

BFSI Digital-First Mandates Intensify Outsourcing

Banks and insurers now place managed cloud services at the core of their modernization roadmaps, driving growth in the cloud managed services Market. In April 2024 Tata Consultancy Services expanded its AWS alliance, pledging to train 25,000 engineers on bank-grade cloud modernization patterns. Institutions view external partners as the only realistic route to embed generative-AI, automate compliance checks and shorten product release cycles. Hybrid set-ups allow next-generation core systems to coexist with legacy platforms, lowering operational risk. Asia-Pacific banks stand out: budget allocations for cloud modernization now outweigh cost-cutting targets as customer-experience gains become paramount.

Surge in Multi-Cloud and Hybrid Complexity Among Enterprises

Hybrid and multi-cloud adoption has become mainstream, yet few firms can master cross-platform orchestration internally. VMware reports that 93% of its customers intend to keep hybrid architectures long term.Nutanix finds that 95% of enterprises shifted applications between clouds in 2024 to improve security or speed innovation. The result is a booming need for partners who deliver unified visibility, automated workload placement, and cost governance across cloud estatess, driving further growth in the Cloud Managed Services Market.

Persistent Data-Breach Anxiety and Evolving Threat Landscape

UK research shows many SMEs still delay cloud migration because of perceived security gaps, even though they acknowledge benefits in flexibility and cost. Compliance audits and customer trust weigh heavily, lengthening deal cycles for providers that cannot produce rigorous certifications and incident-response metrics.

Other drivers and restraints analyzed in the detailed report include:

  1. Heightened Cyber-Risk and Compliance Push 24/7 Managed Security
  2. Cost-Optimization Pressure on CIO Budgets (Op-Ex vs Cap-Ex)
  3. Vendor Lock-In Risks Slow Large-Scale Workload Migration

For complete list of drivers and restraints, kindly check the Table Of Contents.

Segment Analysis

Managed infrastructure services continue to deliver foundational provisioning, capturing 36.92% of 2025 revenue. Yet managed security services grow faster at 10.52% CAGR as firms prioritize continuous threat hunting, zero-trust enforcement and compliance reporting. The cloud managed services market size for managed security will therefore outpace most other segments. AI-driven security operations centers, such as VikingCloud's platform that analyzes billions of events daily, strengthen provider advantage by shortening dwell time and automating correlation. Network, application, backup and disaster-recovery services remain steady, channeling complex modernization projects and legacy support.

Second-order effects ripple across the cloud managed services industry as providers bundle security with infrastructure and network oversight, creating integrated platforms that raise switching costs. Enterprise buyers value unified dashboards, consistent SLAs and single-pane governance across multi-cloud estates features that independent point solutions struggle to match.

The public-cloud option retains 51.42% cloud managed services market share in 2025, anchored by hyperscale availability zones and rich native tooling. The hybrid model, however, accelerates at 11.23% CAGR as clients seek latency control, data residency and cost optimization advantages. Use of AWS Outposts by Nomura Research Institute lets Japanese banks run AWS services on-premises to satisfy sovereignty rules. Equinix Japan's partnership with Sakura Internet illustrates how co-location and GPU-ready services blend public economics with private control for AI workloads. Private-cloud growth remains modest, reserved for ultra-low-latency or niche regulatory cases.

Managed-service vendors now differentiate themselves in the cloud managed services market by offering consistent policy engines, cost dashboards and observability across public, private and edge footprints. Clients with strict uptime or data-location mandates increasingly treat provider proficiency in hybrid integration as a purchase prerequisite.

Complete Report Scope:

  • By Service Type
    • Managed Infrastructure Services
    • Managed Network Services
    • Managed Security Services
    • Managed Application Services
    • Other Service Type
  • By Deployment Model
    • Public Cloud
    • Private Cloud
    • Hybrid Cloud
  • By Enterprise Size
    • Large Enterprises
    • Small and Medium Enterprises (SMEs)
  • By End-User Industry
    • BFSI
    • IT and Telecom
    • Retail and E-Commerce
    • Healthcare and Life Sciences
    • Manufacturing
    • Government and Public Sector
    • Other End-Users
  • By Geography
    • North America
      • United States
      • Canada
      • Mexico
    • South America
      • Brazil
      • Argentina
      • Rest of South America
    • Europe
      • United Kingdom
      • Germany
      • France
      • Italy
      • Spain
      • Russia
      • Rest of Europe
    • Asia-Pacific
      • China
      • India
      • Japan
      • South Korea
      • Australia
      • Rest of Asia-Pacific
    • Middle East and Africa
      • Saudi Arabia
      • United Arab Emirates
      • Turkey
      • South Africa
      • Rest of Middle East and Africa

Geography Analysis

North America remains the largest spender, retaining 36.85% share of the cloud managed services market in 2025. Early adoption, mature partner ecosystems and a robust venture funding scene sustain demand for optimization, AI operations and compliance automation. US enterprises favor outcome-based contracts, while Canadian firms leverage cross-border proximity for dual-region resilience. Mexican manufacturers integrate managed edge gateways to underpin Industry 4.0 programs.

Asia Pacific records the fastest 9.41% CAGR in the cloud managed services market through 2031 as governments subsidize digitization and broadband access widens. Huawei Cloud's partner network now counts more than 45,000 firms and 12,000 marketplace offers, linking finance, telecom and AI start-ups across the region. India's IT majors revamp legacy estates for global service exports. Japan's high trust threshold spurs demand for hybrid setups backed by local data centers, while South Korea's 5G backbone accelerates edge-heavy workloads. Australia's isolation intensifies calls for local managed nodes that interconnect seamlessly with global resources, an area where OpenText is investing heavily in 2025.

Europe's regulatory mosaic drives provider differentiation on data-residency and sustainability credentials. Germany's Mittelstand manufacturers tap managed services for Industrie 4.0, while French and Italian public-cloud spend rises under national AI strategies. UK financial institutions commission integrated threat-management suites to align with PRA expectations. The region's Green Deal and CSRD reporting dampen demand for providers without transparent emissions metrics; Microsoft's pledge to power data centers with 100% renewable energy influences sourcing decisions.

South America and the Middle East and Africa represent nascent yet high-potential territories where managed services circumvent limited local infrastructure. Expereo notes businesses boosting spending on SD-WAN and SASE to deliver consistent application performance across geographically dispersed operations.

  1. Amazon Web Services (AWS)
  2. Microsoft Corp. (Azure Managed Services)
  3. International Business Machines Corp. (IBM)
  4. Accenture plc
  5. Cisco Systems, Inc.
  6. Huawei Technologies Co., Ltd.
  7. Ericsson
  8. Fujitsu Ltd.
  9. NEC Corp.
  10. NTT DATA Corp.
  11. DXC Technology Co.
  12. Lumen Technologies, Inc.
  13. Rackspace Technology, Inc.
  14. Tata Consultancy Services Ltd.
  15. Wipro Ltd.
  16. HCLTech
  17. Capgemini SE
  18. Cognizant Technology Solutions
  19. Infosys Ltd.
  20. Atos SE

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET LANDSCAPE

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 BFSI digital-first initiatives accelerate managed-cloud outsourcing
    • 4.2.2 Surge in multi-cloud and hybrid complexity among enterprises
    • 4.2.3 Heightened cyber-risk and compliance push 24/7 managed security
    • 4.2.4 Cost-optimization pressure on CIO budgets (Op-Ex vs Cap-Ex)
    • 4.2.5 FinOps adoption creates new demand for continuous cloud cost governance
    • 4.2.6 Sustainability and green-cloud mandates reshape provider selection
  • 4.3 Market Restraints
    • 4.3.1 Persistent data-breach anxiety and evolving threat landscape
    • 4.3.2 Vendor lock-in risks slow large-scale workload migration
    • 4.3.3 Global shortage of certified cloud-architect talent
    • 4.3.4 Fragmented data-sovereignty laws inflate compliance cost
  • 4.4 Value / Supply-Chain Analysis
  • 4.5 Regulatory Landscape
  • 4.6 Technological Outlook (Edge, 5G, Gen-AI Ops)
  • 4.7 Porters Five Forces Analysis
    • 4.7.1 Bargaining Power of Suppliers
    • 4.7.2 Bargaining Power of Buyers
    • 4.7.3 Threat of New Entrants
    • 4.7.4 Threat of Substitutes
    • 4.7.5 Intensity of Competitive Rivalry

5 MARKET SIZE AND GROWTH FORECASTS (VALUE)

  • 5.1 By Service Type
    • 5.1.1 Managed Infrastructure Services
    • 5.1.2 Managed Network Services
    • 5.1.3 Managed Security Services
    • 5.1.4 Managed Application Services
    • 5.1.5 Other Service Type
  • 5.2 By Deployment Model
    • 5.2.1 Public Cloud
    • 5.2.2 Private Cloud
    • 5.2.3 Hybrid Cloud
  • 5.3 By Enterprise Size
    • 5.3.1 Large Enterprises
    • 5.3.2 Small and Medium Enterprises (SMEs)
  • 5.4 By End-User Industry
    • 5.4.1 BFSI
    • 5.4.2 IT and Telecom
    • 5.4.3 Retail and E-Commerce
    • 5.4.4 Healthcare and Life Sciences
    • 5.4.5 Manufacturing
    • 5.4.6 Government and Public Sector
    • 5.4.7 Other End-Users
  • 5.5 By Geography
    • 5.5.1 North America
      • 5.5.1.1 United States
      • 5.5.1.2 Canada
      • 5.5.1.3 Mexico
    • 5.5.2 South America
      • 5.5.2.1 Brazil
      • 5.5.2.2 Argentina
      • 5.5.2.3 Rest of South America
    • 5.5.3 Europe
      • 5.5.3.1 United Kingdom
      • 5.5.3.2 Germany
      • 5.5.3.3 France
      • 5.5.3.4 Italy
      • 5.5.3.5 Spain
      • 5.5.3.6 Russia
      • 5.5.3.7 Rest of Europe
    • 5.5.4 Asia-Pacific
      • 5.5.4.1 China
      • 5.5.4.2 India
      • 5.5.4.3 Japan
      • 5.5.4.4 South Korea
      • 5.5.4.5 Australia
      • 5.5.4.6 Rest of Asia-Pacific
    • 5.5.5 Middle East and Africa
      • 5.5.5.1 Saudi Arabia
      • 5.5.5.2 United Arab Emirates
      • 5.5.5.3 Turkey
      • 5.5.5.4 South Africa
      • 5.5.5.5 Rest of Middle East and Africa

6 COMPETITIVE LANDSCAPE

  • 6.1 Market Concentration
  • 6.2 Strategic Moves
  • 6.3 Market Share Analysis
  • 6.4 Company Profiles (includes Global level Overview, Market level overview, Core Segments, Financials as available, Strategic Information, Market Rank/Share for key companies, Products and Services, and Recent Developments)
    • 6.4.1 Amazon Web Services (AWS)
    • 6.4.2 Microsoft Corp. (Azure Managed Services)
    • 6.4.3 International Business Machines Corp. (IBM)
    • 6.4.4 Accenture plc
    • 6.4.5 Cisco Systems, Inc.
    • 6.4.6 Huawei Technologies Co., Ltd.
    • 6.4.7 Ericsson
    • 6.4.8 Fujitsu Ltd.
    • 6.4.9 NEC Corp.
    • 6.4.10 NTT DATA Corp.
    • 6.4.11 DXC Technology Co.
    • 6.4.12 Lumen Technologies, Inc.
    • 6.4.13 Rackspace Technology, Inc.
    • 6.4.14 Tata Consultancy Services Ltd.
    • 6.4.15 Wipro Ltd.
    • 6.4.16 HCLTech
    • 6.4.17 Capgemini SE
    • 6.4.18 Cognizant Technology Solutions
    • 6.4.19 Infosys Ltd.
    • 6.4.20 Atos SE

7 MARKET OPPORTUNITIES AND FUTURE OUTLOOK

  • 7.1 White-space and Unmet-Need Assessment