設施管理軟件市場——增長、趨勢、COVID-19 影響和預測 (2023-2028)

設施管理軟件市場預計在預測期內以 11.2% 的複合年增長率增長。

企業越來越希望降低與設施管理相關的日常運營成本，這對設施管理軟件行業產生了重大影響。

主要亮點

• 公司可以使用設施管理軟件來管理完整的維護計劃。 該軟件的目的是幫助組織更有效地管理其資產、設施和居民，從而節省金錢和時間。 該軟件使設施經理能夠執行工作訂單履行、提案管理、數據分析、結算和付款處理、預防性維護計劃、承包商採購和管理、零件和供應管理、資產管理以及維修和維護管理等任務。協助執行各種任務。
• 計算機輔助設施管理 (CAFM) 軟件可幫助公司規劃和優化資產和基礎設施的使用，並降低維護成本。 大型企業使用計算機輔助設施管理服務和軟件來跟蹤資產、管理空間、運營建築物、管理財產等。
• 計算機化維護管理系統 (CMMS) 軟件通過防止機器和設備發生故障和損壞來協助工業設施。 然而，研究表明，許多 CMMS 實施工作因數據插入不當而失敗。 因此，為了讓系統生成高質量的數據，必須將高質量的數據輸入到系統中。
• 北美預計在未來幾年將佔據全球設施管理軟件市場的頭把交椅，因為加拿大和美國等國家/地區擁有大量知名公司。 亞太地區有望位居第二，僅次於北美。 尤其是印度和中國預計在未來幾年內會顯著增長，我們可能會考慮在那裡設立辦事處以增加我們在市場上的影響力。
• COVID-19 大流行對設施管理軟件市場產生了有益影響。 由於大流行，許多公司已轉向居住或混合，並實施了設施管理軟件。 因此，預計在預測期內，對設施管理服務的需求也將保持在較高水平。

主要市場趨勢

對CAFM的強烈需求

• 設施經理使用 CAFM 軟件來組織、執行和記錄所有維護活動，包括預防性維護、空間管理、移動管理、資產管理、設施運營服務、房間預訂和其他客戶服務可以進行的活動。
• CAFM 主導著設施管理軟件市場。 隨著大公司定期部署 CAFM 服務和軟件來管理其資產、空間、建築物和財產，預計在預測期內對 CAFM 的需求也會增加。
• 改善鐵路、港口和機場等基礎設施已成為世界各國政府的首要任務。 與此同時，對 CAFM 軟件的需求也在增加。 因為政府正在與服務提供商更緊密地合作，以保持基礎設施清潔和綠色。
• 如今，由於雲計算技術將軟件和服務的可配置性與計算的移動性相結合，最終用戶擁有多種選擇。 這使得公司之間的數據共享更加成功，因為公司中的每個人都可以使用應用程序和服務。
• 市場上的主要參與者會根據業務需求定期投資開發定制的 CAFM 解決方案。 因此，軟件公司大量投資於研發，以通過使用尖端技術來擴展他們提供的服務。

CAFM 系統與房地產行業運營完全兼容。 大多數這些任務必須在組織的 ERP 系統（企業資源規劃）中同時執行。 SAP 是 ERP 行業中使用最多的系統。 根據 WGR，雲 ERP 軟件市場在 2019 年至 2025 年間將以 13.6% 的複合年增長率增長，到 2025 年全球將達到 405 億美元。

北美佔有較大份額

• 最大的市場份額屬於北美。 該地區的市場增長得益於快速擴張的醫療保健和電信行業，以及美國和加拿大大量的設施管理軟件開發商。
• 隨著物聯網、人工智能、大數據和機器人自動化等創新技術的使用越來越多，預計該地區在預測期內將實現增長。 該地區擁有許多積極參與尖端技術研發的 IT 服務提供商，預計這將推動對設施管理軟件的需求。
• 此外，該地區市場擴張的因素之一是外包設施管理解決方案越來越受歡迎。 外包提供諸如節省時間和成本、豐富知識和員工靈活性等好處，許多美國公司正在朝這個方向發展。
• 在北美，CAFM 和 IWMS（集成工作場所管理系統）佔據了最大的市場份額。 IBM Corporation 和 Broadcom Inc. 等領先公司專注於開發新產品和解決方案，以擴大客戶群和產品組合。
• 該地區在預測期內仍將是北美最賺錢的市場之一，因為該地區擁有知名的計算機化維護管理系統 (CMMS) 提供商。

根據 Flexera Software 的數據，北美公司對技術的投資高於歐洲公司，IT 支出約占公司總收入的 10%。 在調查期間，全球公司的平均 IT 支出佔總營業額的 8%，而歐洲公司的 IT 支出低於平均水平。

競爭格局

設施管理軟件市場是分散的，擁有數十年行業經驗的國內外參與者眾多。 利用他們的專業知識，設施供應商採取了強有力的競爭戰略。 設施軟件公司正在將技術整合到他們的服務中，以增強他們的服務組合。 主要參與者包括 IBM、Broadcom、Oracle、SAP、Trimble Inc。

2022 年 11 月，IBM 宣布它創建了獨特的軟件來打破數據孤島和分析孤島，以便企業可以更快地做出數據驅動的選擇並處理意外情況。做到了。 IBM Organization Analytics Enterprise 通過商業智能規劃、預算編制、報告、預測和儀表板功能，為用戶提供其業務中所有數據源的完整視圖。

2022 年 11 月，創建、開發和提供基礎架構軟件和半導體解決方案的全球技術領導者 Broadcom Inc. 宣布完成對 CA Technologies 的收購。 此次收購繼續擴大 Broadcom 的總潛在市場。

其他好處

• Excel 格式的市場預測 (ME) 表
• 三個月的分析師支持

內容

第1章介紹

• 研究假設和市場定義
• 調查範圍

第2章研究方法論

第 3 章執行摘要

第 4 章市場洞察

• 市場概覽
• 產業吸引力 - 波特五力分析
  • 供應商的議價能力
  • 消費者的議價能力
  • 新進入者的威脅
  • 替代品的威脅
  • 競爭公司之間的敵對關係
• COVID-19 對設施管理軟件行業的影響

第 5 章市場動態

• 市場驅動因素
  • 對 CAFM 解決方案的高需求
  • 在設施管理軟件中越來越多地使用人工智能和物聯網
• 市場製約因素
  • 缺乏與工作流程的適當整合

第 6 章市場細分

• 按類型
  • 計算機輔助設施管理 (CAFM)
  • 綜合工作場所管理系統 (IWMS)
  • 計算機化維護管理系統 (CMMS)
• 最終用戶
  • 商業設施
  • 機構投資者
  • 公共設施
  • 工業
  • 其他最終用戶
• 區域信息
  • 北美
  • 歐洲
  • 亞太地區
  • 拉丁美洲
  • 中東和非洲

第7章競爭格局

• 公司簡介
  • The International Business Machines Corporation（IBM）
  • Broadcom（CA Technologies）
  • Oracle Corporation
  • SAP SE
  • Trimble Inc.
  • Upkeep Maintenance Management
  • Accruent, LLC.
  • Planon Software Services Private Limited
  • ServiceChannel.com, Inc.
  • FTMaintenance
  • Hippo CMMS
  • Archibus, Inc.

第8章 投資分析

第9章 今後動向

The Facility Management Software market is expected to register a CAGR of 11.2% for the forecast period. The growing desire of businesses to reduce the daily operating expenses associated with facility management may have a significant impact on the facility management software industry.

Key Highlights

• Organizations may manage the complete maintenance program using facility management software. The purpose of this software is to assist organizations in managing their assets, facilities, and inhabitants more effectively, saving them money and time. The software assists facility managers in carrying out various tasks, such as work order fulfilment, proposal management, data analytics, settlement and payment processing, preventive maintenance scheduling, contractor sourcing and management, parts and supply management, asset management, and repair and maintenance management.
• Software for computer-aided facilities management (CAFM) assists in planning and optimizing the use of a company's assets and infrastructure, lowering maintenance costs, etc. Large businesses use computer-aided facility management services and software to keep track of their assets, manage their space, run their buildings, and keep track of their property.
• Computerized maintenance management systems (CMMS) software helps industrial facilities by preventing machines and equipment from failing and breaking down. However, according to research, poor data insertion causes many CMMS implementation initiatives to fail. So, to ensure the system generates quality data, one must put quality data in the system.
• Due to the presence of numerous well-established companies in nations like Canada and the U.S., North America is predicted to hold the top spot in the global facility management software market in the coming years. The Asia-Pacific region is anticipated to come in second to North America. India and China, in particular, are expected to see significant growth in the coming years, and they may even open offices there to increase their market presence.
• The COVID-19 pandemic had a beneficial impact on the facility management software market. As an effect of the pandemic, many companies shifted to a permanent work-from-home or hybrid model and are adopting facility management software. Therefore, the demand for facility management services was also expected to remain high in the forecast period.

Key Market Trends

Robust Demand For CAFM

• Facility managers can use CAFM software to organize, carry out, and keep track of all maintenance tasks, such as reactive and planned preventative maintenance, space and move management, asset management, operational facility services, room reservations, and other client services.
• CAFM holds a significant portion of the facility management software market. Also, the demand for CAFM is expected to grow in the forecast period as large enterprises regularly implement CAFM services and software to manage assets, spaces, buildings, and properties.
• Infrastructure development, including building railways, ports, and airports, is a priority for governments in several different nations. With this, the need for CAFM software has grown because the government is working more closely with service providers that help keep infrastructure clean and green.
• Currently, end-users are getting various options owing to cloud computing technology, which is combined with software and service configurability and computing mobility. Because of this, sharing data between businesses is now more successful because it makes sure that applications and services can be used by everyone in the company.
• The key players in the market are investing regularly to develop customized CAFM solutions according to business demand. As a result, software companies are investing heavily in research and development in order to broaden their offerings through the use of cutting-edge technology.

A CAFM system fully addresses the operations of the real estate industry. Most of these business operations must be carried out simultaneously in the organization's ERP system (Enterprise Resource Planning). SAP is the most used system in the ERP industry. According to WGR, the market for cloud ERP software will reach 40.5 billion dollars worldwide by 2025, expanding at a CAGR of 13.6% between 2019 and 2025.

North America holds a Significant Share

• The largest market share belongs to North America. The region's market growth is backed by the quickly expanding healthcare and telecom sectors and the substantial presence of facility management software development companies in United States and Canada.
• The region is expected to witness growth in the forecast period as innovative technologies like IoT, AI, big data, robotic automation, etc. are increasingly used. The region has a sizable presence of IT service providers that engage heavily in the R&D of cutting-edge technology, which is anticipated to boost demand for facility management software.
• One of the key factors fueling market expansion in the area is the rising popularity of outsourcing facility management solutions. With the advantages that outsourcing offers, including time and money savings, greater knowledge, and workforce flexibility, most United States-based companies are moving in this direction.
• Also, both CAFM and Integrated Workplace Management Systems (IWMS) hold the largest market share in North America. Major firms like IBM Corporation, Broadcom Inc., and others are concentrating on creating new products and solutions to grow their client base and broaden their product offerings.
• Also, owing to the presence of well-known computerized maintenance management system (CMMS) providers in the area, it continues to be one of the most profitable marketplaces in North America during the projected period.

According to Flexera Software, compared to European businesses, those in North America invest more in technology, with IT spending making up about 10% of total business sales. The average worldwide company's IT spending was 8% of total sales at the time of the study, but European enterprises' IT spending is below the average.

Competitive Landscape

The Facility Management Software market is fragmented, with local and international players having decades of industry experience. The facility vendors are incorporating a powerful competitive strategy by leveraging their expertise. Facility software companies are incorporating technologies into their services, strengthening their service portfolio. The major players are IBM, Broadcom, Oracle, SAP, Trimble Inc., and many others.

In November 2022, IBM unveiled that it had created unique software to assist businesses in destroying data silos and analytics silos so they could swiftly make data-driven choices and handle unforeseen disruptions. Through business intelligence planning, budgeting, reporting, forecasting, and dashboard features, IBM Organization Analytics Enterprise gives users a full view of all the data sources in their business.

In November 2022, Broadcom Inc., a leader in global technology that creates, develops, and provides infrastructure software and semiconductor solutions, announced the completion of its buyout of CA Technologies. By way of this acquisition, Broadcom's total addressable market continues to grow.

Additional Benefits:

• The market estimate (ME) sheet in Excel format
• 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

• 1.1 Study Assumptions and Market Definition
• 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

• 4.1 Market Overview
• 4.2 Industry Attractiveness-Porter's Five Forces Analysis
  • 4.2.1 Bargaining Power of Suppliers
  • 4.2.2 Bargaining Power of Consumers
  • 4.2.3 Threat of New Entrants
  • 4.2.4 Threat of Substitute Products
  • 4.2.5 Intensity of Competitive Rivalry
• 4.3 Impact of COVID-19 on the Facility Management Software Industry

5 MARKET DYNAMICS

• 5.1 Market Drivers
  • 5.1.1 High Demand For CAFM Solutions
  • 5.1.2 Rising Use of AI and IoT in Facility Management Software
• 5.2 Market Restraints
  • 5.2.1 Lack of Proper Integration With the Workflow

6 MARKET SEGMENTATION

• 6.1 By Type
  • 6.1.1 Computer Aided Facility Management (CAFM)
  • 6.1.2 Integrated Workplace Management Systems (IWMS)
  • 6.1.3 Computerized maintenance management systems (CMMS)
• 6.2 By End-User
  • 6.2.1 Commercial
  • 6.2.2 Institutional
  • 6.2.3 Public/Institutional
  • 6.2.4 Industrial
  • 6.2.5 Other End Users
• 6.3 By Geography
  • 6.3.1 North America
  • 6.3.2 Europe
  • 6.3.3 Asia Pacific
  • 6.3.4 Latin America
  • 6.3.5 Middle East and Africa

7 COMPETITIVE LANDSCAPE

• 7.1 Company Profiles
  • 7.1.1 The International Business Machines Corporation (IBM)
  • 7.1.2 Broadcom (CA Technologies)
  • 7.1.3 Oracle Corporation
  • 7.1.4 SAP SE
  • 7.1.5 Trimble Inc.
  • 7.1.6 Upkeep Maintenance Management
  • 7.1.7 Accruent, LLC.
  • 7.1.8 Planon Software Services Private Limited
  • 7.1.9 ServiceChannel.com, Inc.
  • 7.1.10 FTMaintenance
  • 7.1.11 Hippo CMMS
  • 7.1.12 Archibus, Inc.

8 INVESTMENT ANALYSIS

9 FUTURE TRENDS