數位票務市場資料:2025-2030年

主要統計
2025年的整體交易額:	1兆4,700億美元
2030年的整體交易額:	3兆3,700億美元
從2025年～2030年的市場成長率:	128.6%
預測期間:	2025-2030年

本報告對數位票務市場進行了全面的研究，包括各個票務細分領域的數位票務採用率、可穿戴支付趨勢以及聊天機器人的使用情況。報告涵蓋了關鍵市場趨勢，並分析了成長最快的地區。該數據套件包含 170 個表格和超過 79,000 個數據點的完整預測數據，以及一份分析成長原因的隨附報告。

所有報告內容均提供英文版本。

主要的特徵

本調查套件中包含以下的指標。

• 依設備類型劃分的購票用戶數、交易次數及交易金額
  • 行動
  • 線上
  • 穿戴式
• 按購票類型劃分的購票用戶數、交易次數和交易金額
  • 航空
  • 鐵路
  • 地鐵·巴士
  • 運動活動
  • 娛樂·活動

預測數據還包括聊天機器人購票交易的市場規模。

資料與互動式預測

互動式預測（Excel）包含以下功能：

• 統計分析：您可以搜尋資料期間所有地區和國家/地區顯示的特定指標。圖表可以輕鬆修改並匯出到剪貼簿。
• 國家/地區資料工具：您可以查看預測期間所有地區和國家的指標。搜尋欄可讓您優化顯示的指標。
• 國家比較工具：您可以選擇特定的國家進行比較。該工具包含匯出圖表的功能。
• 假設分析：五個互動式場景允許使用者與預測假設進行比較。

樣品view

市場趨勢·預測 (PDF報告)

目錄

第1章 簡介·市場情形

• 簡介
  • 主要票市場區隔
• 市場區隔
  • 公車/地鐵、鐵路和航空票
    • 基於帳戶的門票銷售
    • 透過數位錢包購買並使用
    • 行動即服務 (MaaS)
  • 音樂，娛樂，運動的票
    • NFC活動門票
    • 結論

第2章 調查手法·前提

第3章 數位票務的預測:摘要

• 數位票的用戶數
• 數位票的交易數量
• 數位票的交易額

第4章 線上票

• 線上票的用戶數
• 線上票的交易數量
• 線上票的交易額

第5章 行動票

• 行動票的用戶數
• 行動票的交易數量
• 行動票的交易額

第6章 穿戴式票

• 用於購買數位票務的穿戴裝置總數
• 穿戴式票的交易數量
• 穿戴式票的交易額

第7章 行動非接觸票務

• 行動非接觸票務的預測
• 行動非接觸票務的使用者數量
• 行動非接觸票務的交易數量
• 行動非接觸票務的交易額

第8章 數位票票務

• 線上及行動票票務的使用者數量
• 數位票票務的市場規模

第9章 數位活動門票票務的市場規模

• 數位活動門票票務的市場規模

'Contactless Payment Value to Double by 2030, Reaching $18.1 Trillion, Accelerated by NFC Ticketing Roll-outs'

KEY STATISTICS
Total transaction value in 2025:	$1.47tn
Total transaction value in 2030:	$3.37n
2025 to 2030 market growth:	128.6%
Forecast period:	2025-2030

Overview

Our "Digital Ticketing report" provides exhaustive coverage of the Digital Ticketing market, including the adoption rates of digital ticketing across different ticketing segments, as well as the use of wearable payments and chatbots. The report covers key market trends and examines the fastest growing regions. The data suite includes access to the full set of forecast data of 170 tables and over 79,000 datapoints, as well as an accompanying report analysing the reasons for growth.

All report content is delivered in the English language.

Key Features

The metrics comprised in the research suite include:

• Ticketing users, transaction volumes and values, by device type:
  • Mobile
  • Online
  • Wearables
• Ticketing users, transaction volumes and values, by ticketing verticals:
  • Air
  • Rail
  • Metro & Bus
  • Sports Events
  • Entertainment Events

The forecast data also includes market sizing for ticketing transactions enabled by chatbots.

The data itself is accompanied by a Data & Forecasting report, analysing the main drivers of growth across key forecast metrics, as well as explaining the fundamental methodology and assumptions involved. Taken together, the research is a vital tool for sizing the digital ticketing market.

Data & Interactive Forecast

Juniper Research's Interactive Forecast Excel contains the following functionality:

• Statistics Analysis: Users benefit from the ability to search for specific metrics, displayed for all regions and countries across the data period. Graphs are easily modified and can be exported to the clipboard.
• Country Data Tool: This tool lets users look at metrics for all regions and countries in the forecast period. Users can refine the metrics displayed via a search bar.
• Country Comparison Tool: Users can select and compare specific countries. The ability to export graphs is included in this tool.
• What-if Analysis: Here, users can compare forecast metrics against their own assumptions, via 5 interactive scenarios.

SAMPLE VIEW

Market Trends & Forecasts PDF Report

A comprehensive analysis of the current market landscape, alongside strategic recommendations and a walk-through of the forecasts.

Table of Contents

1. Introduction & Market Status

• 1.1. Introduction
  • Figure 1.1: Ticketmaster Queueing System
  • 1.1.1. Key Ticketing Segments
• 1.2. Market Segmentation
  • 1.2.1. Bus/Metro, Rail, and Air Ticketing
    • Figure 1.2: Number of Journeys Made Using Contactless Payments, Bus & Tram vs Rail, Apr 2023-Dec 2024, (000s), Transport for London Network
    • ii. Account-based Ticketing
    • iii. Purchase & Use via Digital Wallets
      • Figure 1.3: Travel Cards on Apple Wallet
    • iv. MaaS
      • Figure 1.4: Total Number of MaaS Users (m), Globally, Split by 8 Key Regions, 2025-2030
  • 1.2.2. Music, Entertainment and Sports Ticketing
    • Figure 1.5: NFC Ticketing in Leeds United Football Club
    • i. NFC Events Ticketing
    • ii. Conclusion

2. Methodology & Assumptions

• 2.1. Methodology & Assumptions
  • 2.1.1. Base Forecast
  • 2.1.2. Assumptions
  • 2.1.3. Further Methodology
  • 2.1.4. Mobile Ticketing
  • 2.1.5. Online Ticketing
  • 2.1.6. Category Definitions
    • Figure 2.1: Mobile, Online, and Wearable Ticketing Methodology

3. Digital Ticketing Forecast Summary

• 3.1.1. Digital Ticketing Users
  • Figure & Table 3.1: Number of Digital Ticketing Unique Users (m), Split by 8 Key Regions, 2025-2030
• 3.1.2. Digital Ticketing Transaction Volume
  • Figure & Table 3.2: Digital Ticketing Transaction Volume (m), Split by 8 Key Regions, 2025-2030
• 3.1.3. Digital Ticketing Transaction Value
  • Figure & Table 3.3: Total Digital Ticketing Transaction Value ($m), Split by 8 Key Regions, 2025-2030

4. Online Ticketing

• 4.1.1. Online Ticketing Users
  • Figure & Table 4.1: Total Number of Unique Online Ticketing Users (m), Split by Key Regions, 2025-2030
• 4.1.2. Online Ticketing Volume
  • Figure & Table 4.2: Online Ticketing Transaction Volume (m), Split by 8 Key Regions, 2025-2030
  • Table 4.3: Online Ticketing Transaction Volume (m), Split by 5 Segments, 2025-2030
• 4.1.3. Online Ticketing Value
  • Figure & Table 4.4: Total Online Ticketing Transaction Value ($m), Split by 8 Key Regions, 2025-2030
  • Table 4.5: Total Online Ticketing Transaction Value, Split by 5 Segments ($m), 2025-2030

5. Mobile Ticketing

• 5.1.1. Mobile Ticketing Users
  • Figure & Table 5.1: Total Number of Unique Mobile Ticketing Users (m), Split by 8 Key Regions, 2025-2030
• 5.1.2. Mobile Ticketing Transaction Volume
  • Figure & Table 5.2: Total Mobile Ticketing Transaction Volume, Split by 8 Key regions, 2025-2030
  • Figure 5.3: Total Mobile Ticketing Transaction Volume, Split by Segment (m), 2025-2030
• 5.1.3. Mobile Transaction Value
  • Figure & Table 5.4: Total Mobile Ticketing Transaction Value, ($m), Split by 8 Key Regions, 2025-2030
  • Figure 5.5: Total Mobile Ticketing Transaction Value, Split by Segment ($m), 2025-2030

6. Wearable Ticketing

• 6.1.1. Total Number of Wearables Used for Digital Ticketing Purchases
  • Figure & Table 6.1: Number of Smart Wearables Used to Purchase Tickets (m), Split by 8 Key Regions, 2025-2030
• 6.1.2. Wearable Ticketing Transaction Volume
  • Figure & Table 6.2: Total Volume of Tickets Purchased via Wearable per annum (m), Split by 8 Key Regions 2025-2030
• 6.1.3. Total Wearable Ticketing Transaction Value
  • Figure & Table 6.3: Total Wearable Ticketing Transaction Value for Tickets Purchased ($m), Split by 8 Key Regions, 2025-2030

7. Mobile Contactless Ticketing

• 7.1.1. Mobile Contactless Ticketing Forecast
• 7.1.2. Mobile Contactless Ticketing Users
  • Figure & Table 7.1: Number of Unique Mobile Contactless Ticketing Users, Across All Segments (m), Split by 8 Key Regions, 2025-2030
• 7.1.3. Total Mobile Contactless Transaction Volume
  • Figure & Table 7.2: Total Mobile Contactless Ticketing Transaction Volume (m), Split by 8 Key Regions, 2025-2030
• 7.1.4. Total Value of Mobile Contactless Ticketing Transactions
  • Figure & Table 7.3: Total Mobile Contactless Ticketing Transaction Value ($m), Split by 8 Key Regions, 2025-2030

8. Digital Transport Ticketing

• 8.1.1. Number of Online & Mobile Rail Ticketing Users
  • Figure & Table 8.1: Total Number of Unique Online & Mobile Rail Ticketing Users (m), Split by 8 Key Regions, 2025-2030
• 8.1.2. Digital Transport Ticketing Value
  • Figure & Table 8.2: Total Digital Transport Ticketing Transaction Value ($m), Split by 8 Key Regions, 2025-2030
  • Table 8.3: Total Digital Transport Ticketing Transaction Value, Split by Segment ($m), 2025-2030

9. Digital Events Ticketing Value

• 9.1.1. Digital Events Ticketing Value
  • Figure & Table 9.1: Total Digital Events Ticketing Transaction Value ($m), Split 8 Key Regions, 2025-2030
  • Table 9.2: Total Digital Events Ticketing Transaction Value, Split by Vertical ($m), 2025-2030