Product Code: M00164
The OSS/BSS market is thriving, driven by 5G, IoT, and digital transformation, positioning these systems as vital for telecom operators to manage networks, billing, and customer engagement. North America leads, while Asia-Pacific grows fastest due to rising mobile users.
Key vendors like Amdocs, Ericsson, NetCracker and Nokia innovate with cloud, AI, and partnerships. Challenges include legacy system integration and cybersecurity, but opportunities in cloud solutions and emerging markets offer significant potential for operators to enhance efficiency and revenue.
Table of Contents
1. Executive summary
2. What is OSS/BSS?
- 2.1. OSS and BSS: Core of telecom operations
- 2.2. What is OSS (Operating Support Systems)?
- 2.3. What is BSS (Business Support Systems)?
- 2.4. The business case of OSS/BSS?
3. OSS/BSS technology evolution
- 3.1. Technology evolution in OSS/BSS
- 3.2. Automating OSS/BSS in 5G: enabling scalable enterprise services
- 3.3. 5G and flexible centralized catalogues
- 3.4. Online Charging Systems (OCS) for 5G
- 3.5. Convergent billing for 5G services
- 3.6. Cloud adoption: Enabling scalability and flexibility
- 3.7. AI and machine learning: Enhancing efficiency and experience
- 3.8. Automation and Big Data analytics
- 3.9. Standardization, open source, and security
- 3.10. Edge computing: Supporting low-latency, distributed applications
- 3.11. OSS/BSS architecture models
4. Market dynamics in the OSS/BSS ecosystem
- 4.1. Key challenges in OSS/BSS transformation
- 4.2. Key technological drivers in the OSS/BSS market
- 4.3. Strategies for successful transformation
- 4.4. Strategies of key players
- 4.5. Regulatory landscape: Navigating compliance and standardization
5. Overview of major OSS/BSS vendors
- 5.1. Major OSS/BSS vendors
- 5.2. Accenture
- 5.3. Amdocs
- 5.4. Ericsson
- 5.5. Nokia
- 5.6. Huawei Technologies
- 5.7. Netcraker Technology
- 5.8. Oracle
- 5.9. CSG Systems International
- 5.10. IBM
6. OSS/BSS market sizing
- 6.1. Main drivers of growth of OSS/BSS software and services
- 6.2. Size and growth of the OSS/BSS market
- 6.3. Regional market evolution