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2026-2030年全球知識管理軟體市場
市場調查報告書
商品編碼
1937205

2026-2030年全球知識管理軟體市場

Global Knowledge Management Software Market 2026-2030
出版日期: | 出版商: TechNavio | 英文 300 Pages | 訂單完成後即時交付

價格
簡介目錄

全球知識管理軟體市場預計從 2025 年到 2030 年將成長 320.642 億美元，預測期內複合年成長率為 14.3%。

本報告對全球知識管理軟體市場進行了全面分析，包括市場規模和預測、趨勢、成長要素和挑戰，以及對約 25 家公司的供應商分析。

該報告對當前市場狀況、最新趨勢和促進因素以及整體市場環境進行了最新分析。市場成長的驅動力包括技能發展、利用軟體建立組織智慧以及對個人化學習日益成長的關注。

本研究採用客觀的方法，結合一手和二手訊息，包括來自主要行業相關人員的意見。報告包含對主要企業的分析、全面的市場規模數據、區域細分分析以及供應商格局。報告提供歷史數據和預測數據。

市場覆蓋範圍
基準年 2026
年末 2030
預測期 2026-2030
成長勢頭 加速度
2026 年與前一年相比 13.3%
複合年成長率 14.3%
增量 320.642億美元

報告指出，數據分析在數位教育領域日益成長的影響力是未來幾年推動全球知識管理軟體市場成長的關鍵因素之一。此外，人工智慧在知識管理軟體中的應用以及各公司提供的免費版知識管理軟體的興起，預計也將顯著提升市場需求。

目錄

第1章執行摘要

第2章 Technavio 分析

  • 價格、生命週期、顧客購買籃、採用率和購買標準分析
  • 投入與差異化因素的重要性
  • 混淆來源
  • 促進因素和挑戰的影響

第3章 市場情勢

  • 市場生態系統
  • 市場特徵
  • 價值鏈分析

第4章 市場規模

  • 市場定義
  • 市場區隔分析
  • 2025年市場規模
  • 2025-2030年市場展望

第5章 市場規模表現

  • 全球知識管理軟體市場（2020-2024年）
  • 2020-2024年細分市場分析
  • 2020-2024年最終用戶細分市場分析
  • 應用細分市場分析 2020-2024
  • 2020-2024年區域市場分析
  • 2020-2024年國家細分市場分析

第6章 定性分析

  • 人工智慧對全球知識管理軟體市場的影響

第7章五力分析

  • 五力分析概述
  • 買方的議價能力
  • 供應商的議價能力
  • 新進入者的威脅
  • 替代品的威脅
  • 競爭威脅
  • 市場狀況

8. 依部署方式進行市場區隔

  • 比較：依部署方式
  • 本地部署
  • 基於雲端的
  • 按部署方式分類的市場機會

9. 按最終用戶進行市場區隔

  • 比較：按最終用戶
  • 主要企業
  • 小型企業
  • 按最終用戶分類的市場機會

第10章 按應用程式進行市場細分

  • 比較：按應用
  • BFSI
  • 資訊科技和電信
  • 醫療保健和生命科學
  • 零售與電子商務
  • 其他
  • 按應用分類的市場機會

第11章 客戶情況

第12章 區域情勢

  • 區域細分
  • 區域比較
  • 北美洲
    • 美國
    • 加拿大
    • 墨西哥
  • 亞太地區
    • 中國
    • 印度
    • 日本
    • 韓國
    • 澳洲
    • 印尼
  • 歐洲
    • 德國
    • 英國
    • 法國
    • 義大利
    • 荷蘭
    • 西班牙
  • 南美洲
    • 巴西
    • 阿根廷
    • 哥倫比亞
  • 中東和非洲
    • 沙烏地阿拉伯
    • 阿拉伯聯合大公國
    • 南非
    • 以色列
    • 土耳其
  • 各區域的市場機遇

第13章：促進因素、挑戰與機遇

  • 市場促進因素
  • 市場挑戰
  • 促進因素和挑戰的影響
  • 市場機遇

第14章 競爭格局

  • 概述
  • 競爭格局
  • 令人困惑的局面
  • 產業風險

第15章 競爭分析

  • 公司簡介
  • 企業排名指數
  • 公司市場定位
  • Atlassian Corp.
  • Bloomfire Inc.
  • COVEO
  • Document360 Ltd
  • eGain Corp.
  • GemShelf Inc.
  • Glean Technologies Inc.
  • KMS Lighthouse Ltd.
  • Microsoft Corp.
  • Nuclino GmbH
  • Open Text Corp.
  • Salesforce Inc.
  • ServiceNow Inc.
  • Stack Exchange Inc.
  • Zendesk Inc.

第16章附錄

簡介目錄
Product Code: IRTNTR70762

The global knowledge management software market is forecasted to grow by USD 32064.2 mn during 2025-2030, accelerating at a CAGR of 14.3% during the forecast period. The report on the global knowledge management software market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by skill development powering market growth, transforming software exhaust into organizational intelligence, growing emphasis on personalized learning.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market size data, segment with regional analysis and vendor landscape in addition to an analysis of the key companies. Reports have historic and forecast data.

Market Scope
Base Year2026
End Year2030
Series Year2026-2030
Growth MomentumAccelerate
YOY 202613.3%
CAGR14.3%
Incremental Value$32064.2 mn

Technavio's global knowledge management software market is segmented as below:

By Deployment

  • On-premises
  • Cloud-based

By End-User

  • Large enterprises
  • SMEs

By Application

  • BFSI
  • IT and telecom
  • Healthcare and life sciences
  • Retail and e-commerce
  • Others

Geography

  • North America
    • US
    • Canada
    • Mexico
  • APAC
    • China
    • India
    • Japan
    • South Korea
    • Australia
    • Indonesia
  • Europe
    • Germany
    • UK
    • France
    • Italy
    • The Netherlands
    • Spain
  • South America
    • Brazil
    • Argentina
    • Colombia
  • Middle East and Africa
    • UAE
    • South Africa
    • Turkey
  • Rest of World (ROW)

This study identifies the rising influence of data analytics in digital education as one of the prime reasons driving the global knowledge management software market growth during the next few years. Also, use of AI with knowledge management software and free versions of knowledge management software offered by companies will lead to sizable demand in the market.

The report on the global knowledge management software market covers the following areas:

  • Global knowledge management software market sizing
  • Global knowledge management software market forecast
  • Global knowledge management software market industry analysis

The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading global knowledge management software market vendors that include Atlassian Corp., Bloomfire Inc., COVEO, Document360 Ltd, eGain Corp., Slab Inc, GemShelf Inc., Glean Technologies Inc., Guru Technologies Inc., Helpjuice Inc., KMS Lighthouse Ltd., Microsoft Corp., Notion Labs Inc., Nuclino GmbH, Open Text Corp., Salesforce Inc., ServiceNow Inc., Stack Exchange Inc., Verint Systems Inc., Zendesk Inc.. Also, the global knowledge management software market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.

Table of Contents

1 Executive Summary

  • 1.1 Market overview
    • Executive Summary - Chart on Market Overview
    • Executive Summary - Data Table on Market Overview
    • Executive Summary - Chart on Global Market Characteristics
    • Executive Summary - Chart on Market by Geography
    • Executive Summary - Chart on Market Segmentation by Deployment
    • Executive Summary - Chart on Market Segmentation by End-user
    • Executive Summary - Chart on Market Segmentation by Application
    • Executive Summary - Chart on Incremental Growth
    • Executive Summary - Data Table on Incremental Growth
    • Executive Summary - Chart on Company Market Positioning

2 Technavio Analysis

  • 2.1 Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
    • Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
  • 2.2 Criticality of inputs and Factors of differentiation
  • 2.3 Factors of disruption
  • 2.4 Impact of drivers and challenges

3 Market Landscape

  • 3.1 Market ecosystem
  • 3.2 Market characteristics
  • 3.3 Value chain analysis

4 Market Sizing

  • 4.1 Market definition
  • 4.2 Market segment analysis
    • Market segments
  • 4.3 Market size 2025
  • 4.4 Market outlook: Forecast for 2025-2030

5 Historic Market Size

  • 5.1 Global Knowledge Management Software Market 2020 - 2024
    • Historic Market Size - Data Table on Global Knowledge Management Software Market 2020 - 2024 ($ million)
  • 5.2 Deployment segment analysis 2020 - 2024
    • Historic Market Size - Deployment Segment 2020 - 2024 ($ million)
  • 5.3 End-user segment analysis 2020 - 2024
    • Historic Market Size - End-user Segment 2020 - 2024 ($ million)
  • 5.4 Application segment analysis 2020 - 2024
    • Historic Market Size - Application Segment 2020 - 2024 ($ million)
  • 5.5 Geography segment analysis 2020 - 2024
    • Historic Market Size - Geography Segment 2020 - 2024 ($ million)
  • 5.6 Country segment analysis 2020 - 2024
    • Historic Market Size - Country Segment 2020 - 2024 ($ million)

6 Qualitative Analysis

  • 6.1 The Impact of AI on Global Knowledge Management Software Market

7 Five Forces Analysis

  • 7.1 Five forces summary
    • Five forces analysis - Comparison between 2025 and 2030
  • 7.2 Bargaining power of buyers
    • Bargaining power of buyers - Impact of key factors 2025 and 2030
  • 7.3 Bargaining power of suppliers
    • Bargaining power of suppliers - Impact of key factors in 2025 and 2030
  • 7.4 Threat of new entrants
    • Threat of new entrants - Impact of key factors in 2025 and 2030
  • 7.5 Threat of substitutes
    • Threat of substitutes - Impact of key factors in 2025 and 2030
  • 7.6 Threat of rivalry
    • Threat of rivalry - Impact of key factors in 2025 and 2030
  • 7.7 Market condition

8 Market Segmentation by Deployment

  • 8.1 Market segments
  • 8.2 Comparison by Deployment
  • 8.3 On-premises - Market size and forecast 2025-2030
  • 8.4 Cloud-based - Market size and forecast 2025-2030
  • 8.5 Market opportunity by Deployment
    • Market opportunity by Deployment ($ million)

9 Market Segmentation by End-user

  • 9.1 Market segments
  • 9.2 Comparison by End-user
  • 9.3 Large enterprises - Market size and forecast 2025-2030
  • 9.4 SMEs - Market size and forecast 2025-2030
  • 9.5 Market opportunity by End-user
    • Market opportunity by End-user ($ million)

10 Market Segmentation by Application

  • 10.1 Market segments
  • 10.2 Comparison by Application
  • 10.3 BFSI - Market size and forecast 2025-2030
  • 10.4 IT and telecom - Market size and forecast 2025-2030
  • 10.5 Healthcare and life sciences - Market size and forecast 2025-2030
  • 10.6 Retail and e-commerce - Market size and forecast 2025-2030
  • 10.7 Others - Market size and forecast 2025-2030
  • 10.8 Market opportunity by Application
    • Market opportunity by Application ($ million)

11 Customer Landscape

  • 11.1 Customer landscape overview
    • Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

12 Geographic Landscape

  • 12.1 Geographic segmentation
  • 12.2 Geographic comparison
  • 12.3 North America - Market size and forecast 2025-2030
    • 12.3.1 US - Market size and forecast 2025-2030
    • 12.3.2 Canada - Market size and forecast 2025-2030
    • 12.3.3 Mexico - Market size and forecast 2025-2030
  • 12.4 APAC - Market size and forecast 2025-2030
    • 12.4.1 China - Market size and forecast 2025-2030
    • 12.4.2 India - Market size and forecast 2025-2030
    • 12.4.3 Japan - Market size and forecast 2025-2030
    • 12.4.4 South Korea - Market size and forecast 2025-2030
    • 12.4.5 Australia - Market size and forecast 2025-2030
    • 12.4.6 Indonesia - Market size and forecast 2025-2030
  • 12.5 Europe - Market size and forecast 2025-2030
    • 12.5.1 Germany - Market size and forecast 2025-2030
    • 12.5.2 UK - Market size and forecast 2025-2030
    • 12.5.3 France - Market size and forecast 2025-2030
    • 12.5.4 Italy - Market size and forecast 2025-2030
    • 12.5.5 The Netherlands - Market size and forecast 2025-2030
    • 12.5.6 Spain - Market size and forecast 2025-2030
  • 12.6 South America - Market size and forecast 2025-2030
    • 12.6.1 Brazil - Market size and forecast 2025-2030
    • 12.6.2 Argentina - Market size and forecast 2025-2030
    • 12.6.3 Colombia - Market size and forecast 2025-2030
  • 12.7 Middle East and Africa - Market size and forecast 2025-2030
    • 12.7.1 Saudi Arabia - Market size and forecast 2025-2030
    • 12.7.2 UAE - Market size and forecast 2025-2030
    • 12.7.3 South Africa - Market size and forecast 2025-2030
    • 12.7.4 Israel - Market size and forecast 2025-2030
    • 12.7.5 Turkey - Market size and forecast 2025-2030
  • 12.8 Market opportunity by geography
    • Market opportunity by geography ($ million)
    • Data Tables on Market opportunity by geography ($ million)

13 Drivers, Challenges, and Opportunity

  • 13.1 Market drivers
    • Skill development powering market growth
    • Transforming software exhaust into organizational intelligence
    • Growing emphasis on personalized learning
  • 13.2 Market challenges
    • Operational challenges associated with knowledge management software
    • Increasing adoption of open-source software
    • High price of application software
  • 13.3 Impact of drivers and challenges
    • Impact of drivers and challenges in 2025 and 2030
  • 13.4 Market opportunities
    • Rising influence of data analytics in digital education
    • Use of AI with knowledge management software
    • Free versions of knowledge management software offered by companies

14 Competitive Landscape

  • 14.1 Overview
  • 14.2 Competitive Landscape
    • Overview on criticality of inputs and factors of differentiation
  • 14.3 Landscape disruption
    • Overview on factors of disruption
  • 14.4 Industry risks
    • Impact of key risks on business

15 Competitive Analysis

  • 15.1 Companies profiled
    • Companies covered
  • 15.2 Company ranking index
    • Company ranking index
  • 15.3 Market positioning of companies
    • Matrix on companies position and classification
  • 15.4 Atlassian Corp.
    • Atlassian Corp. - Overview
    • Atlassian Corp. - Product / Service
    • Atlassian Corp. - Key news
    • Atlassian Corp. - Key offerings
    • SWOT
  • 15.5 Bloomfire Inc.
    • Bloomfire Inc. - Overview
    • Bloomfire Inc. - Product / Service
    • Bloomfire Inc. - Key offerings
    • SWOT
  • 15.6 COVEO
    • COVEO - Overview
    • COVEO - Business segments
    • COVEO - Key offerings
    • COVEO - Segment focus
    • SWOT
  • 15.7 Document360 Ltd
    • Document360 Ltd - Overview
    • Document360 Ltd - Product / Service
    • Document360 Ltd - Key offerings
    • SWOT
  • 15.8 eGain Corp.
    • eGain Corp. - Overview
    • eGain Corp. - Business segments
    • eGain Corp. - Key news
    • eGain Corp. - Key offerings
    • eGain Corp. - Segment focus
    • SWOT
  • 15.9 GemShelf Inc.
    • GemShelf Inc. - Overview
    • GemShelf Inc. - Product / Service
    • GemShelf Inc. - Key offerings
    • SWOT
  • 15.10 Glean Technologies Inc.
    • Glean Technologies Inc. - Overview
    • Glean Technologies Inc. - Product / Service
    • Glean Technologies Inc. - Key offerings
    • SWOT
  • 15.11 KMS Lighthouse Ltd.
    • KMS Lighthouse Ltd. - Overview
    • KMS Lighthouse Ltd. - Product / Service
    • KMS Lighthouse Ltd. - Key offerings
    • SWOT
  • 15.12 Microsoft Corp.
    • Microsoft Corp. - Overview
    • Microsoft Corp. - Business segments
    • Microsoft Corp. - Key news
    • Microsoft Corp. - Key offerings
    • Microsoft Corp. - Segment focus
    • SWOT
  • 15.13 Nuclino GmbH
    • Nuclino GmbH - Overview
    • Nuclino GmbH - Product / Service
    • Nuclino GmbH - Key offerings
    • SWOT
  • 15.14 Open Text Corp.
    • Open Text Corp. - Overview
    • Open Text Corp. - Business segments
    • Open Text Corp. - Key news
    • Open Text Corp. - Key offerings
    • Open Text Corp. - Segment focus
    • SWOT
  • 15.15 Salesforce Inc.
    • Salesforce Inc. - Overview
    • Salesforce Inc. - Product / Service
    • Salesforce Inc. - Key news
    • Salesforce Inc. - Key offerings
    • SWOT
  • 15.16 ServiceNow Inc.
    • ServiceNow Inc. - Overview
    • ServiceNow Inc. - Product / Service
    • ServiceNow Inc. - Key news
    • ServiceNow Inc. - Key offerings
    • SWOT
  • 15.17 Stack Exchange Inc.
    • Stack Exchange Inc. - Overview
    • Stack Exchange Inc. - Product / Service
    • Stack Exchange Inc. - Key offerings
    • SWOT
  • 15.18 Zendesk Inc.
    • Zendesk Inc. - Overview
    • Zendesk Inc. - Product / Service
    • Zendesk Inc. - Key offerings
    • SWOT

16 Appendix

  • 16.1 Scope of the report
    • Market definition
    • Objectives
    • Notes and caveats
  • 16.2 Inclusions and exclusions checklist
    • Inclusions checklist
    • Exclusions checklist
  • 16.3 Currency conversion rates for US$
    • Currency conversion rates for US$
  • 16.4 Research methodology
    • Research methodology
  • 16.5 Data procurement
    • Information sources
  • 16.6 Data validation
    • Data validation
  • 16.7 Validation techniques employed for market sizing
    • Validation techniques employed for market sizing
  • 16.8 Data synthesis
    • Data synthesis
  • 16.9 360 degree market analysis
    • 360 degree market analysis
  • 16.10 List of abbreviations
    • List of abbreviations