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市場調查報告書

商品編碼

1748570

2025-2029年醫療保健領域的顧客關係管理（CRM）全球市場

Global Customer Relationship Management (CRM) in Healthcare Market 2025-2029

出版日期: 2025年06月11日 | 出版商:

TechNavio | 英文 205 Pages | 訂單完成後即時交付

價格

簡介目錄圖表

預計 2024 年至 2029 年期間醫療保健領域的客戶關係管理 (CRM) 市場將成長 115.035 億美元，預測期內的複合年成長率為 10.4%。

本報告對醫療保健客戶關係管理 (CRM) 市場進行了全面分析，包括市場規模、預測、趨勢、成長動力、挑戰以及涵蓋約 25 家供應商的供應商分析。

該報告對當前市場情景、最新趨勢和促進因素以及整體市場環境提供了最新分析。市場受到個人化醫療服務和病人參與解決方案日益成長的需求、最佳化醫療流程和改善患者結果的需求以及 CRM 解決方案中人工智慧、物聯網和巨量資料分析等先進技術的整合的驅動。

市場覆蓋
基準年	2025
年底	2029
預測期	2025-2029
成長動力	加速度
與前一年同期比較	9.5%
複合年成長率	10.4%
增量金額	115.035億美元

這項研究客觀地結合了一手和二手訊息，並參考了行業主要參與者的意見。報告包含全面的市場規模數據、區域細分分析、供應商格局以及對主要企業的分析。報告同時包含歷史數據和預測數據。

該研究指出，雲端基礎CRM 解決方案的日益普及是未來幾年推動醫療保健市場客戶關係管理 (CRM) 成長的關鍵因素之一。此外，人工智慧和機器學習的應用日益廣泛，以增強 CRM 功能，並轉向基於價值的醫療和人口健康管理，將帶來巨大的市場需求。

地理細分
比較：按地區
北美：2024-2029 年市場規模及預測
歐洲：2024-2029 年市場規模及預測
亞太地區：2024-2029 年市場規模及預測
南美洲：2024-2029 年市場規模及預測
中東和非洲：2024-2029 年市場規模及預測
美國：市場規模及預測（2024-2029）
德國：2024-2029年市場規模及預測
中國：2024-2029年市場規模及預測
英國：2024-2029 年市場規模及預測
加拿大：市場規模及預測（2024-2029）
法國：2024-2029年市場規模及預測
印度：2024-2029 年市場規模及預測
義大利：2024-2029 年市場規模及預測
日本：2024-2029 年市場規模及預測
西班牙：2024-2029 年市場規模及預測
區域市場機會

第13章促進因素、挑戰、機會與限制因素

市場促進因素
市場問題
促進因素和挑戰的影響
市場機會與限制

第14章競爭格局

概述
競爭格局
令人困惑的情況
產業風險

第15章競爭分析

公司簡介
企業排名指數
公司市場定位
Accenture PLC
ALLSCRIPTS HEALTHCARE SOLUTIONS INC.
Amdocs Ltd.
Anthology Inc.
Healthgrades Marketplace LLC
International Business Machines Corp.
Keona Health Inc.
Microsoft Corp.
NICE Ltd.
Oracle Corp.
Pegasystems Inc.
Salesforce Inc.
SAP SE
SugarCRM Inc.
Veeva Systems Inc.

第16章附錄

簡介目錄圖表

Product Code: IRTNTR75349

The customer relationship management (CRM) in healthcare market is forecasted to grow by USD 11,503.5 mn during 2024-2029, accelerating at a CAGR of 10.4% during the forecast period. The report on the customer relationship management (CRM) in healthcare market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by growing demand for personalized healthcare services and patient engagement solutions, need for optimized healthcare processes and improved patient outcomes, and integration of advanced technologies such as ai, iot, and big data analytics into crm solutions.

Market Scope
Base Year	2025
End Year	2029
Series Year	2025-2029
Growth Momentum	Accelerate
YOY 2025	9.5%
CAGR	10.4%
Incremental Value	$11,503.5 mn

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market size data, segment with regional analysis and vendor landscape in addition to an analysis of the key companies. Reports have historic and forecast data.

Technavio's customer relationship management (CRM) in healthcare market is segmented as below:

By Component

Software
Services

By Deployment

Cloud-based
On-premises

By Technology

AI-powered CRM
Mobile CRM
Social CRM

By Geographical Landscape

North America
Europe
APAC
South America
Middle East and Africa

This study identifies the growing adoption of cloud-based crm solutions as one of the prime reasons driving the customer relationship management (CRM) in healthcare market growth during the next few years. Also, increasing use of ai and machine learning to enhance crm capabilities and shift toward value-based care and population health management will lead to sizable demand in the market.

The report on the customer relationship management (CRM) in healthcare market covers the following areas:

Customer Relationship Management (CRM) In Healthcare Market sizing
Customer Relationship Management (CRM) In Healthcare Market forecast
Customer Relationship Management (CRM) In Healthcare Market industry analysis

The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading customer relationship management (CRM) in healthcare market vendors that include Accenture PLC, ALLSCRIPTS HEALTHCARE SOLUTIONS INC., Amdocs Ltd., Anthology Inc., Freshworks Inc., Healthgrades Marketplace LLC, International Business Machines Corp., Kapture CRM, Keona Health Inc., Microsoft Corp., NICE Ltd., Oracle Corp., Pegasystems Inc., Salesforce Inc., SAP SE, Sapio Sciences LLC, SugarCRM Inc., Veeva Systems Inc., Verint Systems Inc., and Viseven Europe OU. Also, the customer relationship management (CRM) in healthcare market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The publisher presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive primary and secondary research. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.

1 Executive Summary

1.1 Market overview
- Executive Summary - Chart on Market Overview
- Executive Summary - Data Table on Market Overview
- Executive Summary - Chart on Global Market Characteristics
- Executive Summary - Chart on Market By Geographical Landscape
- Executive Summary - Chart on Market Segmentation by Component
- Executive Summary - Chart on Market Segmentation by Deployment
- Executive Summary - Chart on Market Segmentation by Technology
- Executive Summary - Chart on Incremental Growth
- Executive Summary - Data Table on Incremental Growth
- Executive Summary - Chart on Company Market Positioning

2 Technavio Analysis

2.1 Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
- Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
2.2 Criticality of inputs and Factors of differentiation
- Overview on criticality of inputs and factors of differentiation
2.3 Factors of disruption
- Overview on factors of disruption
2.4 Impact of drivers and challenges
- Impact of drivers and challenges in 2024 and 2029

3 Market Landscape

3.1 Market ecosystem
- Parent Market
- Data Table on - Parent Market
3.2 Market characteristics
- Market characteristics analysis
3.3 Value chain analysis
- Value chain analysis

4 Market Sizing

4.1 Market definition
- Offerings of companies included in the market definition
4.2 Market segment analysis
- Market segments
4.3 Market size 2024
4.4 Market outlook: Forecast for 2024-2029
- Chart on Global - Market size and forecast 2024-2029 ($ million)
- Data Table on Global - Market size and forecast 2024-2029 ($ million)
- Chart on Global Market: Year-over-year growth 2024-2029 (%)
- Data Table on Global Market: Year-over-year growth 2024-2029 (%)

5 Historic Market Size

5.1 Global Customer Relationship Management (CRM) In Healthcare Market 2019 - 2023
- Historic Market Size - Data Table on Global Customer Relationship Management (CRM) In Healthcare Market 2019 - 2023 ($ million)
5.2 Component segment analysis 2019 - 2023
- Historic Market Size - Component Segment 2019 - 2023 ($ million)
5.3 Deployment segment analysis 2019 - 2023
- Historic Market Size - Deployment Segment 2019 - 2023 ($ million)
5.4 Technology segment analysis 2019 - 2023
- Historic Market Size - Technology Segment 2019 - 2023 ($ million)
5.5 Geography segment analysis 2019 - 2023
- Historic Market Size - Geography Segment 2019 - 2023 ($ million)
5.6 Country segment analysis 2019 - 2023
- Historic Market Size - Country Segment 2019 - 2023 ($ million)

6 Qualitative Analysis

6.1 Impact of AI on Global Customer Relationship Management (CRM) in Healthcare Market

7 Five Forces Analysis

7.1 Five forces summary
- Five forces analysis - Comparison between 2024 and 2029
7.2 Bargaining power of buyers
- Bargaining power of buyers - Impact of key factors 2024 and 2029
7.3 Bargaining power of suppliers
- Bargaining power of suppliers - Impact of key factors in 2024 and 2029
7.4 Threat of new entrants
- Threat of new entrants - Impact of key factors in 2024 and 2029
7.5 Threat of substitutes
- Threat of substitutes - Impact of key factors in 2024 and 2029
7.6 Threat of rivalry
- Threat of rivalry - Impact of key factors in 2024 and 2029
7.7 Market condition
- Chart on Market condition - Five forces 2024 and 2029

8 Market Segmentation by Component

8.1 Market segments
- Chart on Component - Market share 2024-2029 (%)
- Data Table on Component - Market share 2024-2029 (%)
8.2 Comparison by Component
- Chart on Comparison by Component
- Data Table on Comparison by Component
8.3 Software - Market size and forecast 2024-2029
- Chart on Software - Market size and forecast 2024-2029 ($ million)
- Data Table on Software - Market size and forecast 2024-2029 ($ million)
- Chart on Software - Year-over-year growth 2024-2029 (%)
- Data Table on Software - Year-over-year growth 2024-2029 (%)
8.4 Services - Market size and forecast 2024-2029
- Chart on Services - Market size and forecast 2024-2029 ($ million)
- Data Table on Services - Market size and forecast 2024-2029 ($ million)
- Chart on Services - Year-over-year growth 2024-2029 (%)
- Data Table on Services - Year-over-year growth 2024-2029 (%)
8.5 Market opportunity by Component
- Market opportunity by Component ($ million)
- Data Table on Market opportunity by Component ($ million)

9 Market Segmentation by Deployment

9.1 Market segments
- Chart on Deployment - Market share 2024-2029 (%)
- Data Table on Deployment - Market share 2024-2029 (%)
9.2 Comparison by Deployment
- Chart on Comparison by Deployment
- Data Table on Comparison by Deployment
9.3 Cloud-based - Market size and forecast 2024-2029
- Chart on Cloud-based - Market size and forecast 2024-2029 ($ million)
- Data Table on Cloud-based - Market size and forecast 2024-2029 ($ million)
- Chart on Cloud-based - Year-over-year growth 2024-2029 (%)
- Data Table on Cloud-based - Year-over-year growth 2024-2029 (%)
9.4 On-premises - Market size and forecast 2024-2029
- Chart on On-premises - Market size and forecast 2024-2029 ($ million)
- Data Table on On-premises - Market size and forecast 2024-2029 ($ million)
- Chart on On-premises - Year-over-year growth 2024-2029 (%)
- Data Table on On-premises - Year-over-year growth 2024-2029 (%)
9.5 Market opportunity by Deployment
- Market opportunity by Deployment ($ million)
- Data Table on Market opportunity by Deployment ($ million)

10 Market Segmentation by Technology

10.1 Market segments
- Chart on Technology - Market share 2024-2029 (%)
- Data Table on Technology - Market share 2024-2029 (%)
10.2 Comparison by Technology
- Chart on Comparison by Technology
- Data Table on Comparison by Technology
10.3 AI-powered CRM - Market size and forecast 2024-2029
- Chart on AI-powered CRM - Market size and forecast 2024-2029 ($ million)
- Data Table on AI-powered CRM - Market size and forecast 2024-2029 ($ million)
- Chart on AI-powered CRM - Year-over-year growth 2024-2029 (%)
- Data Table on AI-powered CRM - Year-over-year growth 2024-2029 (%)
10.4 Mobile CRM - Market size and forecast 2024-2029
- Chart on Mobile CRM - Market size and forecast 2024-2029 ($ million)
- Data Table on Mobile CRM - Market size and forecast 2024-2029 ($ million)
- Chart on Mobile CRM - Year-over-year growth 2024-2029 (%)
- Data Table on Mobile CRM - Year-over-year growth 2024-2029 (%)
10.5 Social CRM - Market size and forecast 2024-2029
- Chart on Social CRM - Market size and forecast 2024-2029 ($ million)
- Data Table on Social CRM - Market size and forecast 2024-2029 ($ million)
- Chart on Social CRM - Year-over-year growth 2024-2029 (%)
- Data Table on Social CRM - Year-over-year growth 2024-2029 (%)
10.6 Market opportunity by Technology
- Market opportunity by Technology ($ million)
- Data Table on Market opportunity by Technology ($ million)

11 Customer Landscape

11.1 Customer landscape overview
- Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

12 Geographic Landscape

12.1 Geographic segmentation
- Chart on Market share By Geographical Landscape 2024-2029 (%)
- Data Table on Market share By Geographical Landscape 2024-2029 (%)
12.2 Geographic comparison
- Chart on Geographic comparison
- Data Table on Geographic comparison
12.3 North America - Market size and forecast 2024-2029
- Chart on North America - Market size and forecast 2024-2029 ($ million)
- Data Table on North America - Market size and forecast 2024-2029 ($ million)
- Chart on North America - Year-over-year growth 2024-2029 (%)
- Data Table on North America - Year-over-year growth 2024-2029 (%)
12.4 Europe - Market size and forecast 2024-2029
- Chart on Europe - Market size and forecast 2024-2029 ($ million)
- Data Table on Europe - Market size and forecast 2024-2029 ($ million)
- Chart on Europe - Year-over-year growth 2024-2029 (%)
- Data Table on Europe - Year-over-year growth 2024-2029 (%)
12.5 APAC - Market size and forecast 2024-2029
- Chart on APAC - Market size and forecast 2024-2029 ($ million)
- Data Table on APAC - Market size and forecast 2024-2029 ($ million)
- Chart on APAC - Year-over-year growth 2024-2029 (%)
- Data Table on APAC - Year-over-year growth 2024-2029 (%)
12.6 South America - Market size and forecast 2024-2029
- Chart on South America - Market size and forecast 2024-2029 ($ million)
- Data Table on South America - Market size and forecast 2024-2029 ($ million)
- Chart on South America - Year-over-year growth 2024-2029 (%)
- Data Table on South America - Year-over-year growth 2024-2029 (%)
12.7 Middle East and Africa - Market size and forecast 2024-2029
- Chart on Middle East and Africa - Market size and forecast 2024-2029 ($ million)
- Data Table on Middle East and Africa - Market size and forecast 2024-2029 ($ million)
- Chart on Middle East and Africa - Year-over-year growth 2024-2029 (%)
- Data Table on Middle East and Africa - Year-over-year growth 2024-2029 (%)
12.8 US - Market size and forecast 2024-2029
- Chart on US - Market size and forecast 2024-2029 ($ million)
- Data Table on US - Market size and forecast 2024-2029 ($ million)
- Chart on US - Year-over-year growth 2024-2029 (%)
- Data Table on US - Year-over-year growth 2024-2029 (%)
12.9 Germany - Market size and forecast 2024-2029
- Chart on Germany - Market size and forecast 2024-2029 ($ million)
- Data Table on Germany - Market size and forecast 2024-2029 ($ million)
- Chart on Germany - Year-over-year growth 2024-2029 (%)
- Data Table on Germany - Year-over-year growth 2024-2029 (%)
12.10 China - Market size and forecast 2024-2029
- Chart on China - Market size and forecast 2024-2029 ($ million)
- Data Table on China - Market size and forecast 2024-2029 ($ million)
- Chart on China - Year-over-year growth 2024-2029 (%)
- Data Table on China - Year-over-year growth 2024-2029 (%)
12.11 UK - Market size and forecast 2024-2029
- Chart on UK - Market size and forecast 2024-2029 ($ million)
- Data Table on UK - Market size and forecast 2024-2029 ($ million)
- Chart on UK - Year-over-year growth 2024-2029 (%)
- Data Table on UK - Year-over-year growth 2024-2029 (%)
12.12 Canada - Market size and forecast 2024-2029
- Chart on Canada - Market size and forecast 2024-2029 ($ million)
- Data Table on Canada - Market size and forecast 2024-2029 ($ million)
- Chart on Canada - Year-over-year growth 2024-2029 (%)
- Data Table on Canada - Year-over-year growth 2024-2029 (%)
12.13 France - Market size and forecast 2024-2029
- Chart on France - Market size and forecast 2024-2029 ($ million)
- Data Table on France - Market size and forecast 2024-2029 ($ million)
- Chart on France - Year-over-year growth 2024-2029 (%)
- Data Table on France - Year-over-year growth 2024-2029 (%)
12.14 India - Market size and forecast 2024-2029
- Chart on India - Market size and forecast 2024-2029 ($ million)
- Data Table on India - Market size and forecast 2024-2029 ($ million)
- Chart on India - Year-over-year growth 2024-2029 (%)
- Data Table on India - Year-over-year growth 2024-2029 (%)
12.15 Italy - Market size and forecast 2024-2029
- Chart on Italy - Market size and forecast 2024-2029 ($ million)
- Data Table on Italy - Market size and forecast 2024-2029 ($ million)
- Chart on Italy - Year-over-year growth 2024-2029 (%)
- Data Table on Italy - Year-over-year growth 2024-2029 (%)
12.16 Japan - Market size and forecast 2024-2029
- Chart on Japan - Market size and forecast 2024-2029 ($ million)
- Data Table on Japan - Market size and forecast 2024-2029 ($ million)
- Chart on Japan - Year-over-year growth 2024-2029 (%)
- Data Table on Japan - Year-over-year growth 2024-2029 (%)
12.17 Spain - Market size and forecast 2024-2029
- Chart on Spain - Market size and forecast 2024-2029 ($ million)
- Data Table on Spain - Market size and forecast 2024-2029 ($ million)
- Chart on Spain - Year-over-year growth 2024-2029 (%)
- Data Table on Spain - Year-over-year growth 2024-2029 (%)
12.18 Market opportunity By Geographical Landscape
- Market opportunity By Geographical Landscape ($ million)
- Data Tables on Market opportunity By Geographical Landscape ($ million)

13 Drivers, Challenges, and Opportunity/Restraints

13.1 Market drivers
13.2 Market challenges
13.3 Impact of drivers and challenges
- Impact of drivers and challenges in 2024 and 2029
13.4 Market opportunities/restraints

14 Competitive Landscape

14.1 Overview
14.2 Competitive Landscape
- Overview on criticality of inputs and factors of differentiation
14.3 Landscape disruption
- Overview on factors of disruption
14.4 Industry risks
- Impact of key risks on business

15 Competitive Analysis

15.1 Companies profiled
- Companies covered
15.2 Company ranking index
- Company ranking index
15.3 Market positioning of companies
- Matrix on companies position and classification
15.4 Accenture PLC
- Accenture PLC - Overview
- Accenture PLC - Business segments
- Accenture PLC - Key news
- Accenture PLC - Key offerings
- Accenture PLC - Segment focus
- SWOT
15.5 ALLSCRIPTS HEALTHCARE SOLUTIONS INC.
- ALLSCRIPTS HEALTHCARE SOLUTIONS INC. - Overview
- ALLSCRIPTS HEALTHCARE SOLUTIONS INC. - Product / Service
- ALLSCRIPTS HEALTHCARE SOLUTIONS INC. - Key offerings
- SWOT
15.6 Amdocs Ltd.
- Amdocs Ltd. - Overview
- Amdocs Ltd. - Product / Service
- Amdocs Ltd. - Key news
- Amdocs Ltd. - Key offerings
- SWOT
15.7 Anthology Inc.
- Anthology Inc. - Overview
- Anthology Inc. - Product / Service
- Anthology Inc. - Key news
- Anthology Inc. - Key offerings
- SWOT
15.8 Healthgrades Marketplace LLC
- Healthgrades Marketplace LLC - Overview
- Healthgrades Marketplace LLC - Product / Service
- Healthgrades Marketplace LLC - Key offerings
- SWOT
15.9 International Business Machines Corp.
- International Business Machines Corp. - Overview
- International Business Machines Corp. - Business segments
- International Business Machines Corp. - Key news
- International Business Machines Corp. - Key offerings
- International Business Machines Corp. - Segment focus
- SWOT
15.10 Keona Health Inc.
- Keona Health Inc. - Overview
- Keona Health Inc. - Product / Service
- Keona Health Inc. - Key offerings
- SWOT
15.11 Microsoft Corp.
- Microsoft Corp. - Overview
- Microsoft Corp. - Business segments
- Microsoft Corp. - Key news
- Microsoft Corp. - Key offerings
- Microsoft Corp. - Segment focus
- SWOT
15.12 NICE Ltd.
- NICE Ltd. - Overview
- NICE Ltd. - Business segments
- NICE Ltd. - Key news
- NICE Ltd. - Key offerings
- NICE Ltd. - Segment focus
- SWOT
15.13 Oracle Corp.
- Oracle Corp. - Overview
- Oracle Corp. - Business segments
- Oracle Corp. - Key news
- Oracle Corp. - Key offerings
- Oracle Corp. - Segment focus
- SWOT
15.14 Pegasystems Inc.
- Pegasystems Inc. - Overview
- Pegasystems Inc. - Product / Service
- Pegasystems Inc. - Key offerings
- SWOT
15.15 Salesforce Inc.
- Salesforce Inc. - Overview
- Salesforce Inc. - Product / Service
- Salesforce Inc. - Key news
- Salesforce Inc. - Key offerings
- SWOT
15.16 SAP SE
- SAP SE - Overview
- SAP SE - Business segments
- SAP SE - Key news
- SAP SE - Key offerings
- SAP SE - Segment focus
- SWOT
15.17 SugarCRM Inc.
- SugarCRM Inc. - Overview
- SugarCRM Inc. - Product / Service
- SugarCRM Inc. - Key offerings
- SWOT
15.18 Veeva Systems Inc.
- Veeva Systems Inc. - Overview
- Veeva Systems Inc. - Business segments
- Veeva Systems Inc. - Key offerings
- Veeva Systems Inc. - Segment focus
- SWOT

16 Appendix

16.1 Scope of the report
16.2 Inclusions and exclusions checklist
- Inclusions checklist
- Exclusions checklist
16.3 Currency conversion rates for US$
- Currency conversion rates for US$
16.4 Research methodology
- Research methodology
16.5 Data procurement
- Information sources
16.6 Data validation
- Data validation
16.7 Validation techniques employed for market sizing
- Validation techniques employed for market sizing
16.8 Data synthesis
- Data synthesis
16.9 360 degree market analysis
- 360 degree market analysis
16.10 List of abbreviations
- List of abbreviations

簡介目錄圖表

Exhibits:

Exhibits1: Executive Summary - Chart on Market Overview
Exhibits2: Executive Summary - Data Table on Market Overview
Exhibits3: Executive Summary - Chart on Global Market Characteristics
Exhibits4: Executive Summary - Chart on Market By Geographical Landscape
Exhibits5: Executive Summary - Chart on Market Segmentation by Component
Exhibits6: Executive Summary - Chart on Market Segmentation by Deployment
Exhibits7: Executive Summary - Chart on Market Segmentation by Technology
Exhibits8: Executive Summary - Chart on Incremental Growth
Exhibits9: Executive Summary - Data Table on Incremental Growth
Exhibits10: Executive Summary - Chart on Company Market Positioning
Exhibits11: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Exhibits12: Overview on criticality of inputs and factors of differentiation
Exhibits13: Overview on factors of disruption
Exhibits14: Impact of drivers and challenges in 2024 and 2029
Exhibits15: Parent Market
Exhibits16: Data Table on - Parent Market
Exhibits17: Market characteristics analysis
Exhibits18: Value chain analysis
Exhibits19: Offerings of companies included in the market definition
Exhibits20: Market segments
Exhibits21: Chart on Global - Market size and forecast 2024-2029 ($ million)
Exhibits22: Data Table on Global - Market size and forecast 2024-2029 ($ million)
Exhibits23: Chart on Global Market: Year-over-year growth 2024-2029 (%)
Exhibits24: Data Table on Global Market: Year-over-year growth 2024-2029 (%)
Exhibits25: Historic Market Size - Data Table on Global Customer Relationship Management (CRM) In Healthcare Market 2019 - 2023 ($ million)
Exhibits26: Historic Market Size - Component Segment 2019 - 2023 ($ million)
Exhibits27: Historic Market Size - Deployment Segment 2019 - 2023 ($ million)
Exhibits28: Historic Market Size - Technology Segment 2019 - 2023 ($ million)
Exhibits29: Historic Market Size - Geography Segment 2019 - 2023 ($ million)
Exhibits30: Historic Market Size - Country Segment 2019 - 2023 ($ million)
Exhibits31: Five forces analysis - Comparison between 2024 and 2029
Exhibits32: Bargaining power of buyers - Impact of key factors 2024 and 2029
Exhibits33: Bargaining power of suppliers - Impact of key factors in 2024 and 2029
Exhibits34: Threat of new entrants - Impact of key factors in 2024 and 2029
Exhibits35: Threat of substitutes - Impact of key factors in 2024 and 2029
Exhibits36: Threat of rivalry - Impact of key factors in 2024 and 2029
Exhibits37: Chart on Market condition - Five forces 2024 and 2029
Exhibits38: Chart on Component - Market share 2024-2029 (%)
Exhibits39: Data Table on Component - Market share 2024-2029 (%)
Exhibits40: Chart on Comparison by Component
Exhibits41: Data Table on Comparison by Component
Exhibits42: Chart on Software - Market size and forecast 2024-2029 ($ million)
Exhibits43: Data Table on Software - Market size and forecast 2024-2029 ($ million)
Exhibits44: Chart on Software - Year-over-year growth 2024-2029 (%)
Exhibits45: Data Table on Software - Year-over-year growth 2024-2029 (%)
Exhibits46: Chart on Services - Market size and forecast 2024-2029 ($ million)
Exhibits47: Data Table on Services - Market size and forecast 2024-2029 ($ million)
Exhibits48: Chart on Services - Year-over-year growth 2024-2029 (%)
Exhibits49: Data Table on Services - Year-over-year growth 2024-2029 (%)
Exhibits50: Market opportunity by Component ($ million)
Exhibits51: Data Table on Market opportunity by Component ($ million)
Exhibits52: Chart on Deployment - Market share 2024-2029 (%)
Exhibits53: Data Table on Deployment - Market share 2024-2029 (%)
Exhibits54: Chart on Comparison by Deployment
Exhibits55: Data Table on Comparison by Deployment
Exhibits56: Chart on Cloud-based - Market size and forecast 2024-2029 ($ million)
Exhibits57: Data Table on Cloud-based - Market size and forecast 2024-2029 ($ million)
Exhibits58: Chart on Cloud-based - Year-over-year growth 2024-2029 (%)
Exhibits59: Data Table on Cloud-based - Year-over-year growth 2024-2029 (%)
Exhibits60: Chart on On-premises - Market size and forecast 2024-2029 ($ million)
Exhibits61: Data Table on On-premises - Market size and forecast 2024-2029 ($ million)
Exhibits62: Chart on On-premises - Year-over-year growth 2024-2029 (%)
Exhibits63: Data Table on On-premises - Year-over-year growth 2024-2029 (%)
Exhibits64: Market opportunity by Deployment ($ million)
Exhibits65: Data Table on Market opportunity by Deployment ($ million)
Exhibits66: Chart on Technology - Market share 2024-2029 (%)
Exhibits67: Data Table on Technology - Market share 2024-2029 (%)
Exhibits68: Chart on Comparison by Technology
Exhibits69: Data Table on Comparison by Technology
Exhibits70: Chart on AI-powered CRM - Market size and forecast 2024-2029 ($ million)
Exhibits71: Data Table on AI-powered CRM - Market size and forecast 2024-2029 ($ million)
Exhibits72: Chart on AI-powered CRM - Year-over-year growth 2024-2029 (%)
Exhibits73: Data Table on AI-powered CRM - Year-over-year growth 2024-2029 (%)
Exhibits74: Chart on Mobile CRM - Market size and forecast 2024-2029 ($ million)
Exhibits75: Data Table on Mobile CRM - Market size and forecast 2024-2029 ($ million)
Exhibits76: Chart on Mobile CRM - Year-over-year growth 2024-2029 (%)
Exhibits77: Data Table on Mobile CRM - Year-over-year growth 2024-2029 (%)
Exhibits78: Chart on Social CRM - Market size and forecast 2024-2029 ($ million)
Exhibits79: Data Table on Social CRM - Market size and forecast 2024-2029 ($ million)
Exhibits80: Chart on Social CRM - Year-over-year growth 2024-2029 (%)
Exhibits81: Data Table on Social CRM - Year-over-year growth 2024-2029 (%)
Exhibits82: Market opportunity by Technology ($ million)
Exhibits83: Data Table on Market opportunity by Technology ($ million)
Exhibits84: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
Exhibits85: Chart on Market share By Geographical Landscape 2024-2029 (%)
Exhibits86: Data Table on Market share By Geographical Landscape 2024-2029 (%)
Exhibits87: Chart on Geographic comparison
Exhibits88: Data Table on Geographic comparison
Exhibits89: Chart on North America - Market size and forecast 2024-2029 ($ million)
Exhibits90: Data Table on North America - Market size and forecast 2024-2029 ($ million)
Exhibits91: Chart on North America - Year-over-year growth 2024-2029 (%)
Exhibits92: Data Table on North America - Year-over-year growth 2024-2029 (%)
Exhibits93: Chart on Europe - Market size and forecast 2024-2029 ($ million)
Exhibits94: Data Table on Europe - Market size and forecast 2024-2029 ($ million)
Exhibits95: Chart on Europe - Year-over-year growth 2024-2029 (%)
Exhibits96: Data Table on Europe - Year-over-year growth 2024-2029 (%)
Exhibits97: Chart on APAC - Market size and forecast 2024-2029 ($ million)
Exhibits98: Data Table on APAC - Market size and forecast 2024-2029 ($ million)
Exhibits99: Chart on APAC - Year-over-year growth 2024-2029 (%)
Exhibits100: Data Table on APAC - Year-over-year growth 2024-2029 (%)
Exhibits101: Chart on South America - Market size and forecast 2024-2029 ($ million)
Exhibits102: Data Table on South America - Market size and forecast 2024-2029 ($ million)
Exhibits103: Chart on South America - Year-over-year growth 2024-2029 (%)
Exhibits104: Data Table on South America - Year-over-year growth 2024-2029 (%)
Exhibits105: Chart on Middle East and Africa - Market size and forecast 2024-2029 ($ million)
Exhibits106: Data Table on Middle East and Africa - Market size and forecast 2024-2029 ($ million)
Exhibits107: Chart on Middle East and Africa - Year-over-year growth 2024-2029 (%)
Exhibits108: Data Table on Middle East and Africa - Year-over-year growth 2024-2029 (%)
Exhibits109: Chart on US - Market size and forecast 2024-2029 ($ million)
Exhibits110: Data Table on US - Market size and forecast 2024-2029 ($ million)
Exhibits111: Chart on US - Year-over-year growth 2024-2029 (%)
Exhibits112: Data Table on US - Year-over-year growth 2024-2029 (%)
Exhibits113: Chart on Germany - Market size and forecast 2024-2029 ($ million)
Exhibits114: Data Table on Germany - Market size and forecast 2024-2029 ($ million)
Exhibits115: Chart on Germany - Year-over-year growth 2024-2029 (%)
Exhibits116: Data Table on Germany - Year-over-year growth 2024-2029 (%)
Exhibits117: Chart on China - Market size and forecast 2024-2029 ($ million)
Exhibits118: Data Table on China - Market size and forecast 2024-2029 ($ million)
Exhibits119: Chart on China - Year-over-year growth 2024-2029 (%)
Exhibits120: Data Table on China - Year-over-year growth 2024-2029 (%)
Exhibits121: Chart on UK - Market size and forecast 2024-2029 ($ million)
Exhibits122: Data Table on UK - Market size and forecast 2024-2029 ($ million)
Exhibits123: Chart on UK - Year-over-year growth 2024-2029 (%)
Exhibits124: Data Table on UK - Year-over-year growth 2024-2029 (%)
Exhibits125: Chart on Canada - Market size and forecast 2024-2029 ($ million)
Exhibits126: Data Table on Canada - Market size and forecast 2024-2029 ($ million)
Exhibits127: Chart on Canada - Year-over-year growth 2024-2029 (%)
Exhibits128: Data Table on Canada - Year-over-year growth 2024-2029 (%)
Exhibits129: Chart on France - Market size and forecast 2024-2029 ($ million)
Exhibits130: Data Table on France - Market size and forecast 2024-2029 ($ million)
Exhibits131: Chart on France - Year-over-year growth 2024-2029 (%)
Exhibits132: Data Table on France - Year-over-year growth 2024-2029 (%)
Exhibits133: Chart on India - Market size and forecast 2024-2029 ($ million)
Exhibits134: Data Table on India - Market size and forecast 2024-2029 ($ million)
Exhibits135: Chart on India - Year-over-year growth 2024-2029 (%)
Exhibits136: Data Table on India - Year-over-year growth 2024-2029 (%)
Exhibits137: Chart on Italy - Market size and forecast 2024-2029 ($ million)
Exhibits138: Data Table on Italy - Market size and forecast 2024-2029 ($ million)
Exhibits139: Chart on Italy - Year-over-year growth 2024-2029 (%)
Exhibits140: Data Table on Italy - Year-over-year growth 2024-2029 (%)
Exhibits141: Chart on Japan - Market size and forecast 2024-2029 ($ million)
Exhibits142: Data Table on Japan - Market size and forecast 2024-2029 ($ million)
Exhibits143: Chart on Japan - Year-over-year growth 2024-2029 (%)
Exhibits144: Data Table on Japan - Year-over-year growth 2024-2029 (%)
Exhibits145: Chart on Spain - Market size and forecast 2024-2029 ($ million)
Exhibits146: Data Table on Spain - Market size and forecast 2024-2029 ($ million)
Exhibits147: Chart on Spain - Year-over-year growth 2024-2029 (%)
Exhibits148: Data Table on Spain - Year-over-year growth 2024-2029 (%)
Exhibits149: Market opportunity By Geographical Landscape ($ million)
Exhibits150: Data Tables on Market opportunity By Geographical Landscape ($ million)
Exhibits151: Impact of drivers and challenges in 2024 and 2029
Exhibits152: Overview on criticality of inputs and factors of differentiation
Exhibits153: Overview on factors of disruption
Exhibits154: Impact of key risks on business
Exhibits155: Companies covered
Exhibits156: Company ranking index
Exhibits157: Matrix on companies position and classification
Exhibits158: Accenture PLC - Overview
Exhibits159: Accenture PLC - Business segments
Exhibits160: Accenture PLC - Key news
Exhibits161: Accenture PLC - Key offerings
Exhibits162: Accenture PLC - Segment focus
Exhibits163: SWOT
Exhibits164: ALLSCRIPTS HEALTHCARE SOLUTIONS INC. - Overview
Exhibits165: ALLSCRIPTS HEALTHCARE SOLUTIONS INC. - Product / Service
Exhibits166: ALLSCRIPTS HEALTHCARE SOLUTIONS INC. - Key offerings
Exhibits167: SWOT
Exhibits168: Amdocs Ltd. - Overview
Exhibits169: Amdocs Ltd. - Product / Service
Exhibits170: Amdocs Ltd. - Key news
Exhibits171: Amdocs Ltd. - Key offerings
Exhibits172: SWOT
Exhibits173: Anthology Inc. - Overview
Exhibits174: Anthology Inc. - Product / Service
Exhibits175: Anthology Inc. - Key news
Exhibits176: Anthology Inc. - Key offerings
Exhibits177: SWOT
Exhibits178: Healthgrades Marketplace LLC - Overview
Exhibits179: Healthgrades Marketplace LLC - Product / Service
Exhibits180: Healthgrades Marketplace LLC - Key offerings
Exhibits181: SWOT
Exhibits182: International Business Machines Corp. - Overview
Exhibits183: International Business Machines Corp. - Business segments
Exhibits184: International Business Machines Corp. - Key news
Exhibits185: International Business Machines Corp. - Key offerings
Exhibits186: International Business Machines Corp. - Segment focus
Exhibits187: SWOT
Exhibits188: Keona Health Inc. - Overview
Exhibits189: Keona Health Inc. - Product / Service
Exhibits190: Keona Health Inc. - Key offerings
Exhibits191: SWOT
Exhibits192: Microsoft Corp. - Overview
Exhibits193: Microsoft Corp. - Business segments
Exhibits194: Microsoft Corp. - Key news
Exhibits195: Microsoft Corp. - Key offerings
Exhibits196: Microsoft Corp. - Segment focus
Exhibits197: SWOT
Exhibits198: NICE Ltd. - Overview
Exhibits199: NICE Ltd. - Business segments
Exhibits200: NICE Ltd. - Key news
Exhibits201: NICE Ltd. - Key offerings
Exhibits202: NICE Ltd. - Segment focus
Exhibits203: SWOT
Exhibits204: Oracle Corp. - Overview
Exhibits205: Oracle Corp. - Business segments
Exhibits206: Oracle Corp. - Key news
Exhibits207: Oracle Corp. - Key offerings
Exhibits208: Oracle Corp. - Segment focus
Exhibits209: SWOT
Exhibits210: Pegasystems Inc. - Overview
Exhibits211: Pegasystems Inc. - Product / Service
Exhibits212: Pegasystems Inc. - Key offerings
Exhibits213: SWOT
Exhibits214: Salesforce Inc. - Overview
Exhibits215: Salesforce Inc. - Product / Service
Exhibits216: Salesforce Inc. - Key news
Exhibits217: Salesforce Inc. - Key offerings
Exhibits218: SWOT
Exhibits219: SAP SE - Overview
Exhibits220: SAP SE - Business segments
Exhibits221: SAP SE - Key news
Exhibits222: SAP SE - Key offerings
Exhibits223: SAP SE - Segment focus
Exhibits224: SWOT
Exhibits225: SugarCRM Inc. - Overview
Exhibits226: SugarCRM Inc. - Product / Service
Exhibits227: SugarCRM Inc. - Key offerings
Exhibits228: SWOT
Exhibits229: Veeva Systems Inc. - Overview
Exhibits230: Veeva Systems Inc. - Business segments
Exhibits231: Veeva Systems Inc. - Key offerings
Exhibits232: Veeva Systems Inc. - Segment focus
Exhibits233: SWOT
Exhibits234: Inclusions checklist
Exhibits235: Exclusions checklist
Exhibits236: Currency conversion rates for US$
Exhibits237: Research methodology
Exhibits238: Information sources
Exhibits239: Data validation
Exhibits240: Validation techniques employed for market sizing
Exhibits241: Data synthesis
Exhibits242: 360 degree market analysis
Exhibits243: List of abbreviations