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市場調查報告書
商品編碼
2032653
公共關係機器人市場:按產品、最終用戶和地區分類(2026-2034 年)Public Relation Robots Market by Product (Telepresence public relation robots, Humanoid public relation robots, and Others), End User (Hotels and restaurants, Mobile guidance and information, Media relation robots, and Others), and Region 2026-2034 |
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2025年,全球公關機器人市場規模達75億美元。展望未來,IMARC Group預測,到2034年,該市場規模將達到143億美元,2026年至2034年的複合年成長率為7.27%。技術進步、消費者偏好變化以及對更有效率、更有效的傳播策略的需求是推動市場發展的主要因素。
公關機器人是專為在公共場所與人互動並代表機構傳遞訊息而設計的機器。這些機器人透過結合語音、手勢和臉部表情,以自然流暢的對話方式與人交流,傳遞訊息並建立關係。與傳統溝通方式相比,它們能提供更具吸引力和互動性的體驗,幫助機構改善與公眾的溝通。這些機器人可用於推廣產品、服務或社會公益活動,並可部署在各種場所,包括展覽會、博物館、機場和購物中心。公關機器人能夠傳遞一致可靠的訊息,避免了人類溝通中常見的波動性。它們還可以全天候運作,無需休息。近年來,公關機器人備受關注,因為它們能夠改變機構與公眾的溝通方式,並創造新的互動和關係建立機會。
推動市場發展的主要因素之一是消費者偏好的轉變。如今,消費者更加精通科技,並期望與他們互動的品牌提供更高水準的參與度和個人化服務。公關機器人為企業提供了一種創新的方式,使其能夠與受眾建立聯繫並提供個人化體驗。此外,對更有效率傳播策略日益成長的需求也在推動市場發展。傳統的溝通管道,例如電子郵件、電話和廣告信,其效果正在逐漸減弱,企業正在尋求與受眾互動的新方式。因此,市場對公關機器人的需求不斷成長,因為它們提供了一種以引人入勝且令人難忘的方式傳遞訊息的獨特機會。此外,新冠感染疾病加速了公關機器人作為一種以非接觸式和安全方式與公眾互動的手段的普及。這些機器人使企業能夠在遵守社交距離規範的同時,為客戶提供互動體驗。此外,包括醫療保健、零售、酒店和娛樂在內的各個行業的自動化趨勢不斷擴展,預計將在未來幾年為市場帶來光明的前景。
The global public relation robots market size reached USD 7.5 Billion in 2025. Looking forward, IMARC Group expects the market to reach USD 14.3 Billion by 2034, exhibiting a growth rate (CAGR) of 7.27% during 2026-2034. The technological advancements, changing consumer preferences, and the need for more efficient and effective communication strategies, represent some of the key factors driving the market.
Public relation robots refer to machines designed to interact with people in a public setting and to communicate messages on behalf of an organization. These robots are programmed to engage with people in a natural, conversational way, using a combination of speech, gestures, and facial expressions to convey information and build relationships. They help organizations improve their communication with the public, by providing a more engaging and interactive experience than traditional forms of communication. These robots can be used to promote products, services, or causes and can be deployed in a wide range of settings, such as trade shows, museums, airports, and shopping malls. Public relation robots can provide a consistent and reliable message without the variability that comes with human communication. They can also operate 24/7, without the need for breaks or rest. In recent years, public relation robots have gained traction as they can transform how organizations communicate with the public and create new engagement and relationship-building opportunities.
One of the primary factors driving the market is the changing consumer preferences. Currently, consumers are more tech-savvy and expect a higher level of engagement and personalization from the brands they interact with. Public relation robots provide an innovative way for organizations to connect with their audience and provide a personalized experience. Additionally, the augmenting need for more efficient and effective communication strategies is also driving the market. Traditional communication channels, such as email, phone, and direct mail, are becoming less effective and organizations are looking for new ways to engage with their audience. As a result, there has been escalating demand for public relation robots as they provide a unique opportunity to deliver a message in an engaging and memorable way. Other than this, the outbreak of coronavirus disease (COVID-19) pandemic has also accelerated the adoption of public relation robots as a contactless and safe way of engaging with the public. These robots help organizations maintain social distancing norms while providing an interactive experience to customers. Besides this, the growing trend of automation across industries, including healthcare, retail, hospitality, and entertainment, is expected to create a positive market outlook in the upcoming years.
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Europe (Germany, France, the United Kingdom, Italy, Spain, and others); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America was the largest market for public relation robots. Some of the factors driving the North America public relation robots market included growing demand for automation, increased adoption of AI and machine learning, and rising penetration of social media.
The report has also provided a comprehensive analysis of the competitive landscape in the global public relation robots market. Detailed profiles of all major companies have also been provided. Some of the companies covered include Boston Dynamics (Hyundai Motor Company), Hajime Research Institute Ltd., Hanson Robotics Limited, Honda Motor Co. Ltd., HYULIM Robot Co. Ltd., Kawada Robotics Corporation, SoftBank Robotics Corp. (SoftBank Group Corp.), etc. Kindly note that this only represents a partial list of companies, and the complete list has been provided in the report.