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市場調查報告書
商品編碼
1820091

2025 年至 2033 年語音分析市場報告(按類型、部署、企業規模、最終用途和地區)

Speech Analytics Market Report by Type, Deployment, Enterprise Size, End Use, and Region 2025-2033

出版日期: | 出版商: IMARC | 英文 143 Pages | 商品交期: 2-3個工作天內

價格

2024年,全球語音分析市場規模達31億美元。展望未來, IMARC Group預計到2033年,市場規模將達到134億美元,2025-2033年期間的複合年成長率(CAGR)為17.76%。客戶洞察需求的不斷成長、人工智慧和自然語言處理技術的進步,以及對提升客戶體驗和降低潛在風險的需求不斷成長,是推動市場發展的一些關鍵因素。

語音分析是一種強大的工具,它依靠人工智慧技術來分析和提取口語中的有用資訊。它涉及應用各種語言學、語音學和統計方法來辨別模式並從語音資料中獲取見解。在呼叫中心環境中,語音分析在識別情緒、檢測合規性和風險、改善客戶服務、增強營運和推動策略決策方面的應用日益廣泛,這正在支持市場成長。除此之外,透過將非結構化音訊資料轉換為結構化資料,語音分析為提高客戶滿意度、提高員工績效和發現成長機會提供了寶貴的資源。此外,它的功能不僅限於簡單的轉錄,還允許情緒分析、關鍵字識別和趨勢檢測。因此,商業智慧使用語音分析來更好地了解客戶並最佳化營運效率。

企業越來越重視提升客戶體驗,將其作為差異化手段,這導致對語音分析等解決方案的需求不斷成長,以便提供有關客戶行為和偏好的寶貴見解。此外,對合規性和風險管理日益成長的需求,也促使企業採用語音分析等技術,以確保合規性並降低潛在風險。除此之外,隨著各種溝通管道的使用日益增多,企業正專注於全通路策略,以確保一致、無縫的客戶體驗。此外,由於各行各業的數位轉型計劃,資料量呈指數級成長,這推動了對語音分析等技術的需求,以便有效地管理和從這些資料中獲取見解。此外,人工智慧 (AI)、機器學習和其他先進技術的整合正在提高語音分析的效率和準確性。

語音分析市場趨勢/促進因素:

先進技術的融合

將人工智慧 (AI) 和機器學習 (ML) 等先進技術融入語音分析解決方案是推動市場發展的關鍵因素之一。語音分析軟體利用這些技術準確解讀人類語言、辨識情緒,甚至根據言語和非言語線索預測客戶行為。人工智慧和機器學習的發展正在賦能更複雜的預測能力,提升語音分析的商業價值。此外,這些技術有助於分析即時對話,並提供即時洞察,企業可以利用這些洞察來改善與客戶的互動。此外,基於雲端的語音分析解決方案具有可擴展性、靈活性和成本效益,無需企業投資和管理龐大的 IT 基礎設施,使各種規模的組織都能更輕鬆地使用語音分析。

客戶體驗管理需求日益成長

目前,企業越來越注重採用語音分析來理解和提升客戶旅程。語音分析能夠深入了解客戶互動,包括痛點、偏好和滿意度。這種洞察使企業能夠提供有針對性的個人化行銷訊息、優惠和建議。利用洞察驅動的策略來改善客戶體驗的趨勢日益興起,這為市場帶來了良好的前景。語音分析使企業能夠即時識別客戶反覆出現的問題或投訴,並允許公司採取必要措施來解決這些問題。這種積極主動的方法有助於及時解決客戶問題,減少客戶不滿,並提高客戶忠誠度。

監理合規性

各行各業監理日益嚴格是推動全球語音分析市場發展的重要因素。金融、醫療保健和電信等行業受到嚴格監管,對資料安全和隱私有嚴格的要求。在這些產業中,語音分析工具對於合規性至關重要。例如,語音分析工具能夠監控和分析所有客戶通訊,幫助金融機構遵守《多德-弗蘭克法案》等法規。同樣,在醫療保健領域,語音分析可以透過識別患者敏感資訊被不當共享的情況,幫助確保遵守《健康保險流通與責任法案》(HIPAA)。

目錄

第1章:前言

第2章:範圍與方法

  • 研究目標
  • 利害關係人
  • 資料來源
    • 主要來源
    • 二手資料
  • 市場評估
    • 自下而上的方法
    • 自上而下的方法
  • 預測方法

第3章:執行摘要

第4章:簡介

第5章:全球語音分析市場

  • 市場概況
  • 市場表現
  • COVID-19的影響
  • 市場預測

第6章:市場細分:依類型

  • 解決方案
  • 服務

第7章:市場區隔:依部署

  • 本地
  • 基於雲端

第8章:市場區隔:依企業規模

  • 中小企業
  • 大型企業

第 9 章:市場區隔:最終用途別

  • 金融服務業協會
  • 資訊科技和電信
  • 零售
  • 衛生保健
  • 政府
  • 飯店業
  • 其他

第10章:市場細分:按地區

  • 北美洲
    • 美國
    • 加拿大
  • 亞太
    • 中國
    • 日本
    • 印度
    • 韓國
    • 澳洲
    • 印尼
    • 其他
  • 歐洲
    • 德國
    • 法國
    • 英國
    • 義大利
    • 西班牙
    • 俄羅斯
    • 其他
  • 拉丁美洲
    • 巴西
    • 墨西哥
    • 其他
  • 中東和非洲

第 11 章:SWOT 分析

第 12 章:價值鏈分析

第 13 章:波特五力分析

第 14 章:價格分析

第 15 章:競爭格局

  • 市場結構
  • 關鍵參與者
  • 關鍵參與者簡介
    • Almawave SpA
    • ASC Technologies AG
    • Avaya
    • Calabrio, Inc.
    • CallMiner
    • Clarabridge
    • GemaTech
    • Genesys
    • inContact (NICE Systems)
    • OnviSource Inc.
    • OPEX Hosting
    • Verint System Inc.
Product Code: SR112025A3884

The global speech analytics market size reached USD 3.1 Billion in 2024. Looking forward, IMARC Group expects the market to reach USD 13.4 Billion by 2033, exhibiting a growth rate (CAGR) of 17.76% during 2025-2033. The increasing demand for customer insights, advancements in artificial intelligence and natural language processing technologies, and the escalating need for enhanced customer experience and mitigating potential risks represent some of the key factors driving the market.

Speech analytics is a powerful tool that relies on artificial intelligence technology to analyze and extract useful information from spoken language. It involves the application of various linguistic, phonetic, and statistical methodologies to discern patterns and gain insights from voice data. The growing utilization of speech analytics in call center environments to identify emotions, detect compliance and risk, improve customer service, enhance operations, and drive strategic decision-making is supporting the market growth. Apart from this, by transforming unstructured audio data into structured data, speech analytics offers a valuable resource for improving customer satisfaction, enhancing employee performance, and identifying growth opportunities. Moreover, its capabilities extend beyond simple transcription, allowing for sentiment analysis, keyword spotting, and trend detection. As a result, business intelligence uses speech analytics to understand customers better and optimize operational efficiency.

The growing emphasis of organizations on improving customer experience as a means of differentiation is leading to the escalating demand for solutions like speech analytics to provide valuable insights into customer behaviors and preferences. Additionally, the increasing need for compliance and risk management is encouraging companies to adopt technologies like speech analytics to ensure compliance and mitigate potential risks. Apart from this, with the increasing use of various communication channels, organizations are focusing on an omnichannel strategy to ensure a consistent and seamless customer experience. Furthermore, there is an exponential increase in data volume due to digital transformation initiatives across industries, which is driving the need for technologies like speech analytics to manage and gain insights from this data effectively. Moreover, the integration of artificial intelligence (AI), machine learning, and other advanced technologies is improving the efficacy and accuracy of speech analytics.

Speech Analytics Market Trends/Drivers:

Integration of advanced technologies

The integration of advanced technologies, such as artificial intelligence (AI) and machine learning (ML) into speech analytic solutions represents one of the key factors driving the market. Speech analytics software leverages these technologies to accurately interpret human language, identify emotions, and even predict customer behavior based on verbal and non-verbal cues. The evolution of AI and ML is enabling more sophisticated predictive capabilities, enhancing the business value derived from speech analytics. Furthermore, these technologies help analyze real-time conversations and offer immediate insights that businesses can use to improve customer interactions as they occur. Moreover, cloud-based speech analytics solutions offer scalability, flexibility, and cost-effectiveness and eliminate the need for businesses to invest in and manage extensive IT infrastructure, making speech analytics more accessible to organizations of all sizes.

Growing need for customer experience management

Presently, businesses are increasingly focusing on the adoption of speech analytics to understand and enhance the customer journey. Speech analytics provides in-depth insights into customer interactions, including pain points, preferences, and satisfaction levels. This understanding enables businesses to deliver targeted and personalized marketing messages, offers, and recommendations. The rising trend of using insights-driven strategies to improve customer experience is offering a favorable market outlook. Speech analytics enables businesses to identify recurring issues or complaints raised by customers in real time and allows companies to take required measures to address them. This proactive approach helps in resolving customer problems promptly, reducing customer dissatisfaction, and increasing customer loyalty.

Regulatory compliance

The increasing rigor of regulations across multiple industries is a significant factor driving the global speech analytics market. Certain sectors like finance, healthcare, and telecommunications are heavily regulated, with stringent requirements for data security and privacy. In these industries, speech analytics tools are indispensable for maintaining compliance. For example, they help financial institutions comply with regulations such as the Dodd-Frank Act by enabling the monitoring and analysis of all customer communications. Similarly, in the healthcare sector, speech analytics can help ensure adherence to the health insurance portability and accountability act (HIPAA) by identifying instances of sensitive patient information being shared improperly.

Speech Analytics Industry Segmentation:

Breakup by Type:

  • Solution
  • Service

Solution represents the largest market segment

The surge in the volume of data due to increased digitalization requires effective tools for data management and analysis. Speech analytics solutions aid in handling this increasing data volume and transforming it into actionable insights. Additionally, businesses are increasingly focusing on improving customer satisfaction, which is catalyzing the demand for speech analytics solutions. These solutions help companies understand customer behavior, identify trends, and spot issues, enabling them to deliver better customer experiences.

Service-based speech analytics refers to the array of services associated with the deployment, usage, support, and management of speech analytics solutions in an organization. They offer technical support and regular system checks that help businesses avoid downtime and resolve any issues promptly. Additionally, they provide necessary support during the implementation phase and ensure a smooth integration of speech analytics solutions into existing systems.

Breakup by Deployment:

  • On-premises
  • Cloud-based

On-premises accounts for the majority of the market share

On-premises deployment refers to the installation and operation of speech analytics software within the premises of an organization. It involves the acquisition of hardware and software licenses and the responsibility for maintenance, security, and data management. There is a rise in the deployment of on-premises speech analytics across industries with strict data security and privacy regulations, such as finance, and healthcare for greater flexibility and control over their speech analytics environment. Apart from this, these speech analytics are increasingly used in small and medium-sized enterprises.

Breakup by Enterprise Size:

  • Small and Medium Enterprises
  • Large Enterprises

Small and medium enterprises (SMEs) represent the largest application segment in the market

Breakup by End Use:

  • BFSI
  • IT and Telecommunication
  • Retail
  • Healthcare
  • Government
  • Hospitality
  • Others

BFSI holds the largest market share

The increasing use of speech analytics in the BFSI sector helps in monitoring customer interactions to ensure adherence to regulations, such as the Dodd-Frank Act or the Payment Card Industry Data Security Standard (PCI DSS). Additionally, the BFSI sector is highly customer-centric, and delivering exceptional customer experiences is a top priority. Speech analytics provides valuable insights into customer interactions, sentiments, and preferences, enabling organizations to understand customer needs and enhance service quality. Apart from this, fraud detection and prevention are paramount in the BFSI industry, and speech analytics tools can identify suspicious or fraudulent activities by analyzing customer conversations. Furthermore, speech analytics provides valuable data for market research and competitive analysis within the BFSI sector. This information enables BFSI institutions to identify new market opportunities, adapt their offerings, and stay ahead in a competitive landscape.

Breakup by Region:

  • North America
    • United States
    • Canada
  • Asia-Pacific
    • China
    • Japan
    • India
    • South Korea
    • Australia
    • Indonesia
    • Others
  • Europe
    • Germany
    • France
    • United Kingdom
    • Italy
    • Spain
    • Russia
    • Others
  • Latin America
    • Brazil
    • Mexico
    • Others
  • Middle East and Africa

North America exhibits a clear dominance, accounting for the largest speech analytics market share

The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America represented the largest market.

The establishment of well-developed information technology (IT) and telecommunications infrastructure in North America represents one of the key factors favoring the market growth. Additionally, the presence of various leading global providers of speech analytics solutions in the region, coupled with their continuous efforts in product innovation and enhancement is contributing to the market growth. Apart from this, there is a rise in the use of speech analytics solutions across various industries, such as retail, banking, financial services, healthcare, and insurance, to improve customer experience, ensure compliance, and gain valuable business insights. Furthermore, the expansion of public and private organizations, along with the rising adoption of cloud-based solutions is positively influencing the market in the region.

Competitive Landscape:

Companies are investing in research and development (R&D) to enhance the capabilities of speech analytics solutions. They are incorporating advanced technologies, such as artificial intelligence (AI), machine learning (ML), natural language processing (NLP), and sentiment analysis to improve speech recognition accuracy, sentiment analysis, and predictive analytics capabilities. These advancements enable more precise analysis of customer conversations and deliver more valuable insights. They are also developing industry-specific speech analytics solutions tailored to the unique requirements of various sectors. For example, they are creating solutions designed specifically for the BFSI industry, healthcare sector, and contact centers. These industry-specific solutions incorporate specialized functionalities, compliance monitoring features, and integration capabilities with industry-specific systems to address the specific needs and regulatory requirements of each sector.

The report has provided a comprehensive analysis of the competitive landscape in the market. Detailed profiles of all major companies have also been provided. Some of the key players in the market include:

  • Almawave S.p.A.
  • ASC Technologies AG
  • Avaya
  • Calabrio, Inc.
  • CallMiner
  • Clarabridge
  • GemaTech
  • Genesys
  • inContact (NICE Systems)
  • OnviSource Inc.
  • OPEX Hosting
  • Verint System Inc.

Key Questions Answered in This Report:

  • How has the global speech analytics market performed so far, and how will it perform in the coming years?
  • What are the drivers, restraints, and opportunities in the global speech analytics market?
  • What is the impact of each driver, restraint, and opportunity on the global speech analytics market?
  • What are the key regional markets?
  • Which countries represent the most attractive speech analytics market?
  • What is the breakup of the market based on the type?
  • Which is the most attractive type in the speech analytics market?
  • What is the breakup of the market based on the deployment?
  • Which is the most attractive deployment in the speech analytics market?
  • What is the breakup of the market based on the enterprise size?
  • Which is the most attractive enterprise size in the speech analytics market?
  • What is the breakup of the market based on the end use?
  • Which is the most attractive end use in the speech analytics market?
  • What is the competitive structure of the global speech analytics market?
  • Who are the key players/companies in the global speech analytics market?

Table of Contents

1 Preface

2 Scope and Methodology

  • 2.1 Objectives of the Study
  • 2.2 Stakeholders
  • 2.3 Data Sources
    • 2.3.1 Primary Sources
    • 2.3.2 Secondary Sources
  • 2.4 Market Estimation
    • 2.4.1 Bottom-Up Approach
    • 2.4.2 Top-Down Approach
  • 2.5 Forecasting Methodology

3 Executive Summary

4 Introduction

  • 4.1 Overview
  • 4.2 Key Industry Trends

5 Global Speech Analytics Market

  • 5.1 Market Overview
  • 5.2 Market Performance
  • 5.3 Impact of COVID-19
  • 5.4 Market Forecast

6 Market Breakup by Type

  • 6.1 Solution
    • 6.1.1 Market Trends
    • 6.1.2 Market Forecast
  • 6.2 Service
    • 6.2.1 Market Trends
    • 6.2.2 Market Forecast

7 Market Breakup by Deployment

  • 7.1 On-premises
    • 7.1.1 Market Trends
    • 7.1.2 Market Forecast
  • 7.2 Cloud-based
    • 7.2.1 Market Trends
    • 7.2.2 Market Forecast

8 Market Breakup by Enterprise Size

  • 8.1 Small and Medium Enterprises
    • 8.1.1 Market Trends
    • 8.1.2 Market Forecast
  • 8.2 Large Enterprises
    • 8.2.1 Market Trends
    • 8.2.2 Market Forecast

9 Market Breakup by End Use

  • 9.1 BFSI
    • 9.1.1 Market Trends
    • 9.1.2 Market Forecast
  • 9.2 IT and Telecommunication
    • 9.2.1 Market Trends
    • 9.2.2 Market Forecast
  • 9.3 Retail
    • 9.3.1 Market Trends
    • 9.3.2 Market Forecast
  • 9.4 Healthcare
    • 9.4.1 Market Trends
    • 9.4.2 Market Forecast
  • 9.5 Government
    • 9.5.1 Market Trends
    • 9.5.2 Market Forecast
  • 9.6 Hospitality
    • 9.6.1 Market Trends
    • 9.6.2 Market Forecast
  • 9.7 Others
    • 9.7.1 Market Trends
    • 9.7.2 Market Forecast

10 Market Breakup by Region

  • 10.1 North America
    • 10.1.1 United States
      • 10.1.1.1 Market Trends
      • 10.1.1.2 Market Forecast
    • 10.1.2 Canada
      • 10.1.2.1 Market Trends
      • 10.1.2.2 Market Forecast
  • 10.2 Asia-Pacific
    • 10.2.1 China
      • 10.2.1.1 Market Trends
      • 10.2.1.2 Market Forecast
    • 10.2.2 Japan
      • 10.2.2.1 Market Trends
      • 10.2.2.2 Market Forecast
    • 10.2.3 India
      • 10.2.3.1 Market Trends
      • 10.2.3.2 Market Forecast
    • 10.2.4 South Korea
      • 10.2.4.1 Market Trends
      • 10.2.4.2 Market Forecast
    • 10.2.5 Australia
      • 10.2.5.1 Market Trends
      • 10.2.5.2 Market Forecast
    • 10.2.6 Indonesia
      • 10.2.6.1 Market Trends
      • 10.2.6.2 Market Forecast
    • 10.2.7 Others
      • 10.2.7.1 Market Trends
      • 10.2.7.2 Market Forecast
  • 10.3 Europe
    • 10.3.1 Germany
      • 10.3.1.1 Market Trends
      • 10.3.1.2 Market Forecast
    • 10.3.2 France
      • 10.3.2.1 Market Trends
      • 10.3.2.2 Market Forecast
    • 10.3.3 United Kingdom
      • 10.3.3.1 Market Trends
      • 10.3.3.2 Market Forecast
    • 10.3.4 Italy
      • 10.3.4.1 Market Trends
      • 10.3.4.2 Market Forecast
    • 10.3.5 Spain
      • 10.3.5.1 Market Trends
      • 10.3.5.2 Market Forecast
    • 10.3.6 Russia
      • 10.3.6.1 Market Trends
      • 10.3.6.2 Market Forecast
    • 10.3.7 Others
      • 10.3.7.1 Market Trends
      • 10.3.7.2 Market Forecast
  • 10.4 Latin America
    • 10.4.1 Brazil
      • 10.4.1.1 Market Trends
      • 10.4.1.2 Market Forecast
    • 10.4.2 Mexico
      • 10.4.2.1 Market Trends
      • 10.4.2.2 Market Forecast
    • 10.4.3 Others
      • 10.4.3.1 Market Trends
      • 10.4.3.2 Market Forecast
  • 10.5 Middle East and Africa
    • 10.5.1 Market Trends
    • 10.5.2 Market Breakup by Country
    • 10.5.3 Market Forecast

11 SWOT Analysis

  • 11.1 Overview
  • 11.2 Strengths
  • 11.3 Weaknesses
  • 11.4 Opportunities
  • 11.5 Threats

12 Value Chain Analysis

13 Porters Five Forces Analysis

  • 13.1 Overview
  • 13.2 Bargaining Power of Buyers
  • 13.3 Bargaining Power of Suppliers
  • 13.4 Degree of Competition
  • 13.5 Threat of New Entrants
  • 13.6 Threat of Substitutes

14 Price Analysis

15 Competitive Landscape

  • 15.1 Market Structure
  • 15.2 Key Players
  • 15.3 Profiles of Key Players
    • 15.3.1 Almawave S.p.A.
      • 15.3.1.1 Company Overview
      • 15.3.1.2 Product Portfolio
      • 15.3.1.3 Financials
    • 15.3.2 ASC Technologies AG
      • 15.3.2.1 Company Overview
      • 15.3.2.2 Product Portfolio
      • 15.3.2.3 Financials
    • 15.3.3 Avaya
      • 15.3.3.1 Company Overview
      • 15.3.3.2 Product Portfolio
    • 15.3.4 Calabrio, Inc.
      • 15.3.4.1 Company Overview
      • 15.3.4.2 Product Portfolio
    • 15.3.5 CallMiner
      • 15.3.5.1 Company Overview
      • 15.3.5.2 Product Portfolio
    • 15.3.6 Clarabridge
      • 15.3.6.1 Company Overview
      • 15.3.6.2 Product Portfolio
    • 15.3.7 GemaTech
      • 15.3.7.1 Company Overview
      • 15.3.7.2 Product Portfolio
      • 15.3.7.3 Financials
    • 15.3.8 Genesys
      • 15.3.8.1 Company Overview
      • 15.3.8.2 Product Portfolio
    • 15.3.9 inContact (NICE Systems)
      • 15.3.9.1 Company Overview
      • 15.3.9.2 Product Portfolio
    • 15.3.10 OnviSource Inc.
      • 15.3.10.1 Company Overview
      • 15.3.10.2 Product Portfolio
    • 15.3.11 OPEX Hosting
      • 15.3.11.1 Company Overview
      • 15.3.11.2 Product Portfolio
    • 15.3.12 Verint System Inc.
      • 15.3.12.1 Company Overview
      • 15.3.12.2 Product Portfolio
      • 15.3.12.3 Financials
      • 15.3.12.4 SWOT Analysis

List of Figures

  • Figure 1: Global: Speech Analytics Market: Major Drivers and Challenges
  • Figure 2: Global: Speech Analytics Market: Sales Value (in Billion USD), 2019-2024
  • Figure 3: Global: Speech Analytics Market Forecast: Sales Value (in Billion USD), 2025-2033
  • Figure 4: Global: Speech Analytics Market: Breakup by Type (in %), 2024
  • Figure 5: Global: Speech Analytics Market: Breakup by Deployment (in %), 2024
  • Figure 6: Global: Speech Analytics Market: Breakup by Enterprise Size (in %), 2024
  • Figure 7: Global: Speech Analytics Market: Breakup by End Use (in %), 2024
  • Figure 8: Global: Speech Analytics Market: Breakup by Region (in %), 2024
  • Figure 9: Global: Speech Analytics (Solution) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 10: Global: Speech Analytics (Solution) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 11: Global: Speech Analytics (Service) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 12: Global: Speech Analytics (Service) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 13: Global: Speech Analytics (On-premises) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 14: Global: Speech Analytics (On-premises) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 15: Global: Speech Analytics (Cloud-based) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 16: Global: Speech Analytics (Cloud-based) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 17: Global: Speech Analytics (Small and Medium Enterprises) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 18: Global: Speech Analytics (Small and Medium Enterprises) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 19: Global: Speech Analytics (Large Enterprises) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 20: Global: Speech Analytics (Large Enterprises) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 21: Global: Speech Analytics (BFSI) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 22: Global: Speech Analytics (BFSI) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 23: Global: Speech Analytics (IT and Telecommunication) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 24: Global: Speech Analytics (IT and Telecommunication) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 25: Global: Speech Analytics (Retail) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 26: Global: Speech Analytics (Retail) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 27: Global: Speech Analytics (Healthcare) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 28: Global: Speech Analytics (Healthcare) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 29: Global: Speech Analytics (Government) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 30: Global: Speech Analytics (Government) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 31: Global: Speech Analytics (Hospitality) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 32: Global: Speech Analytics (Hospitality) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 33: Global: Speech Analytics (Other End Uses) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 34: Global: Speech Analytics (Other End Uses) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 35: North America: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 36: North America: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 37: United States: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 38: United States: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 39: Canada: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 40: Canada: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 41: Asia-Pacific: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 42: Asia-Pacific: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 43: China: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 44: China: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 45: Japan: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 46: Japan: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 47: India: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 48: India: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 49: South Korea: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 50: South Korea: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 51: Australia: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 52: Australia: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 53: Indonesia: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 54: Indonesia: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 55: Others: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 56: Others: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 57: Europe: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 58: Europe: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 59: Germany: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 60: Germany: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 61: France: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 62: France: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 63: United Kingdom: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 64: United Kingdom: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 65: Italy: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 66: Italy: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 67: Spain: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 68: Spain: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 69: Russia: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 70: Russia: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 71: Others: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 72: Others: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 73: Latin America: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 74: Latin America: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 75: Brazil: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 76: Brazil: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 77: Mexico: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 78: Mexico: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 79: Others: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 80: Others: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 81: Middle East and Africa: Speech Analytics Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 82: Middle East and Africa: Speech Analytics Market: Breakup by Country (in %), 2024
  • Figure 83: Middle East and Africa: Speech Analytics Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 84: Global: Speech Analytics Industry: SWOT Analysis
  • Figure 85: Global: Speech Analytics Industry: Value Chain Analysis
  • Figure 86: Global: Speech Analytics Industry: Porter's Five Forces Analysis

List of Tables

  • Table 1: Global: Speech Analytics Market: Key Industry Highlights, 2024 and 2033
  • Table 2: Global: Speech Analytics Market Forecast: Breakup by Type (in Million USD), 2025-2033
  • Table 3: Global: Speech Analytics Market Forecast: Breakup by Deployment (in Million USD), 2025-2033
  • Table 4: Global: Speech Analytics Market Forecast: Breakup by Enterprise Size (in Million USD), 2025-2033
  • Table 5: Global: Speech Analytics Market Forecast: Breakup by End Use (in Million USD), 2025-2033
  • Table 6: Global: Speech Analytics Market Forecast: Breakup by Region (in Million USD), 2025-2033
  • Table 7: Global: Speech Analytics Market: Competitive Structure
  • Table 8: Global: Speech Analytics Market: Key Players