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市場調查報告書
商品編碼
1722868
2025 年至 2033 年線上旅遊市場規模、佔有率、趨勢及預測(按服務類型、平台、預訂方式、年齡層及地區)Online Travel Market Size, Share, Trends and Forecast by Service Type, Platform, Mode of Booking, Age Group, and Region, 2025-2033 |
2024 年全球線上旅遊市場規模價值 5,667.4 億美元。展望未來, IMARC Group估計到 2033 年市場規模將達到 13,771.7 億美元,2025-2033 年期間的複合年成長率為 9.85%。亞太地區目前佔據市場主導地位,到 2024 年將佔據超過 31.8% 的顯著市場。便利的高速網路連線、不斷升級的智慧型裝置普及率、不斷增加的商務旅客數量以及日益流行的單人旅行是推動線上旅遊市場佔有率成長的一些主要因素。
線上旅遊市場分析
主要市場促進因素:網際網路和行動技術的廣泛應用,使旅行者更容易在網路上找到最優惠的價格並做出明智的決定,這主要推動了市場的成長。
主要市場趨勢:持續的創新、方便用戶使用的線上旅行預訂平台的開發以及高級搜尋功能和個人化推薦的整合正在為整個市場創造積極的前景。
競爭格局:一些領先的線上旅遊市場公司包括 Expedia Group Inc.、Fareportal Inc.、Hostelworld Group plc、HRS、Hurb、MakeMyTrip Pvt。 Ltd.、priceline.com LLC(Booking Holdings Inc.)、Thomas Cook India Ltd.(Fairfax Financial Holdings Limited)、Tripadvisor Inc. 和 Yatra.com 等。
地理趨勢:根據報告,北美是最大的市場。該地區經濟高度發達,數位化程度高,擁有大量精通科技的消費者。此外,北美網路普及率高,智慧型手機普及率高,有利於進行線上旅遊活動。
挑戰與機會:線上旅遊預訂的挑戰包括確保資料安全、在需求波動中保持有競爭力的價格以及有效解決客戶服務問題。然而,人工智慧驅動的個人化、行動預訂便利性以及新興經濟體市場擴張等技術進步帶來了機遇,增強了用戶體驗和市場覆蓋範圍。
網路和行動普及率的提高
網際網路和行動技術的日益普及已成為市場的重要推動力。隨著越來越多的人可以訪問網際網路並擁有智慧型手機,在線計劃和預訂旅行的能力變得越來越容易。此外,各旅遊公司正在大力投資透過社交醫療平台打造線上形象,以擴大其影響力,這對線上旅遊市場前景產生了積極影響。例如,截至2024年4月,全球網路使用者數為54.4億,佔全球人口的67.1%。其中,社群媒體用戶達50.7億,佔全球人口的62.6%。此外,2023 年第三季度,全球用戶近 60% 的上網時間用於透過手機瀏覽網頁。網路的日益普及使得旅客能夠輕鬆地透過線上平台研究目的地、比較價格和預訂,從而使整個過程更加便捷和高效。
國際大學教育需求日益成長
對海外教育的偏好日益成長是推動線上旅遊市場收入成長的重要趨勢之一。這可以歸因於對優質教育、增強就業能力和文化豐富的追求,吸引了尋求全球經驗和語言能力的學生。例如,世界上人口最多的兩個國家中國和印度,擁有最多的出國留學學生。根據聯合國教科文組織公佈的資料,2021年有超過100萬名中國學生在國外學習。印度的留學生總數接近這數字的一半,約有50.8萬名學生生活在其他國家。美國是最大的留學生目的地國,2021年美國留學生人數超過83.3萬人。其次是英國,留學生人數近60.1萬名;澳洲約有37.8萬名學生;德國超過37.6萬名學生;加拿大近31.8萬名學生。線上旅行社利用這一趨勢,提供客製化套餐和靈活的預訂選項,以滿足學生旅客的需求。此外,國際大學的全球影響力吸引了不同類型的學生,推動了線上旅遊市場對跨境旅遊服務和文化體驗的需求。
有競爭力的價格和優惠
市場的競爭性質導致了激進的定價和有吸引力的交易。旅遊預訂公司正在採取主動措施,透過提供獨家促銷、折扣套餐和最後一刻優惠來吸引客戶。此外,線上預訂功能還允許旅客跨多個平台比較價格,以找到最佳可用選項並確保最具成本效益的交易。此外,這些平台提供的忠誠度計劃和獎勵系統進一步激勵旅客透過他們的平台預訂,從而提高客戶忠誠度和參與度。例如,2023 年 7 月,Expedia 集團修改了其忠誠度計劃,允許會員在其最受歡迎的三個品牌(Expedia、Hotels.com 和 Vrbo)中賺取和兌換獎勵。這項簡化的忠誠度計劃將為會員每消費一美元提供 2% 的 OneKeyCash 獎勵,並根據會員預訂的每個旅行段授予其精英身份。此外,各金融機構也為線上旅遊預訂提供獎勵和折扣,以增加其信用卡等金融產品的使用率,預計將擴大線上旅遊市場的佔有率。例如,2024 年 3 月,富國銀行推出了一項可轉讓的旅遊獎勵計劃,持卡人可以將富國銀行獎勵積分轉移到六個旅遊忠誠度計劃。此外,2023 年 4 月,Expedia 推出了由 ChatGPT 提供支援的新功能,以協助規劃旅行。此次創新整合旨在透過為 Expedia 用戶提供個人化和對話式的旅行規劃方式來增強他們的旅行規劃體驗。透過這項新功能,使用者可以與 ChatGPT 系統進行自然語言對話,類似於與虛擬助理聊天。
全球線上旅遊業細分
旅行住宿佔據市場主導地位
旅行住宿作為市場主要服務類型的主導地位是由幾個關鍵因素推動的。線上旅遊平台的廣泛存在使得旅客可以更輕鬆地獲得各種住宿選擇,這對線上旅遊市場的近期價格產生了積極影響。同樣,線上旅遊住宿也使酒店和度假村更容易列出和行銷其房產,並吸引更廣泛的消費者群體。例如,2024 年 4 月,EaseMyTrip 的子公司 Spree Hospitality 宣布開設其最新酒店 ZiP by Spree Hotels Bella Heights,該酒店坐落在印度喜馬偕爾邦風景如畫的山地小站麥克羅甘傑。此外,線上旅遊平台的旅遊住宿部分提供了全面的酒店、度假村、度假租賃和其他類型住宿的清單,為旅客提供了廣泛的選擇和便利。除此之外,比較價格、閱讀評論和查看住宿照片的能力使旅行者能夠做出明智的決定,從而促進市場成長。
桌上型電腦佔據最大市場佔有率
桌面平台通常涉及透過安裝在桌上型電腦上的網路瀏覽器來訪問旅遊網站,桌上型電腦提供更大的螢幕、全尺寸鍵盤以及用於導航的滑鼠或觸控板。桌面平台為旅客提供了強大而全面的線上體驗,用於研究、規劃和預訂他們的旅行安排。此外,各大線上旅行社都大規模安裝桌上型電腦,讓員工輕鬆瀏覽顧客的旅遊預訂資訊。除此之外,桌面平台提供更強大的處理能力和穩定性,使複雜的預訂流程具有更快的載入時間和更流暢的功能,從而加快了產品的採用率。
直接旅行供應商是最受歡迎的預訂方式
直接預訂使旅行者能夠與旅行供應商建立直接聯繫,無論是航空公司、酒店還是汽車租賃公司。 IMARC 的線上旅遊市場概述表明,這種直接互動讓旅客擁有了更多的控制權,並能夠個性化他們的旅行體驗,包括選擇特定的偏好、客製化套餐以及訪問忠誠度計劃或獨家優惠。例如,根據Statista Consumer Insights 2023的資料報告,72%的旅客喜歡直接從線上平台預訂,而只有12%的旅客喜歡透過旅行社預訂。
32-43歲年齡層佔市場主導地位
32-43 歲年齡層在市場上佔據主導地位是由幾個關鍵因素推動的。這個年齡層的人正處於黃金工作和賺錢年齡,通常擁有更多的可支配收入用於旅行。他們通常處於人生的某個階段,家庭責任較少,計劃和旅行更加靈活。此外,IMARC 的線上旅遊市場統計數據顯示,32-43 歲年齡層的人精通技術,並且習慣於使用數位平台進行各種活動,包括旅行計劃和預訂,從而加速了產品的採用率。
北美在市場上佔據明顯主導地位
該報告還對所有主要區域市場進行了全面的分析,包括北美(美國和加拿大);亞太地區(中國、日本、印度、韓國、澳洲、印尼等);歐洲(德國、法國、英國、義大利、西班牙、俄羅斯等);拉丁美洲(巴西、墨西哥等);以及中東和非洲。據報道,北美是最大的市場。
北美作為市場領先地區的主導地位是由幾個關鍵因素推動的。北美經濟高度發達,數位化程度高,擁有大量精通科技的消費者。該地區網路普及率高,智慧型手機普及率高,有利於進行線上旅遊活動。此外,對包括旅行預訂在內的各種交易的線上平台的熟悉和採用,有助於北美在市場上佔據主導地位。除此之外,該地區知名市場參與者的存在也促進了市場的成長。此外,這些市場領導者正在增加對線上預訂平台的投資,以使其更加個人化和方便用戶使用。例如,2023 年 7 月,TripAdvisor 與 OpenAI 合作開發旅行行程產生器。此人工智慧規劃工具將根據旅行者評論創建個人化的每日旅行行程。
The global online travel market size was valued at USD 566.74 Billion in 2024. Looking forward, IMARC Group estimates the market to reach USD 1,377.17 Billion by 2033, exhibiting a CAGR of 9.85% during 2025-2033. Asia Pacific currently dominates the market, holding a significant market share of over 31.8% in 2024. Easy access to high-speed internet connectivity, escalating penetration of smart devices, an increasing number of business travelers, and the rising popularity of solo travel are some of the major factors fueling the online travel market share.
Online Travel Market Analysis
Major Market Drivers: The widespread adoption of the internet and mobile technology, making it easier for travelers to find the best deals online and make informed decisions, is primarily driving the growth of the market.
Key Market Trends: The ongoing innovation, the development of user-friendly online travel booking platforms, and the integration of advanced search functionalities and personalized recommendations are creating a positive outlook for the overall market.
Competitive Landscape: Some of the leading online travel market companies are Expedia Group Inc., Fareportal Inc., Hostelworld Group plc, HRS, Hurb, MakeMyTrip Pvt. Ltd., priceline.com LLC (Booking Holdings Inc.), Thomas Cook India Ltd. (Fairfax Financial Holdings Limited), Tripadvisor Inc., and Yatra.com, among others.
Geographical Trends: According to the report, North America was the largest market. The region has a highly developed and digitally advanced economy, with a large population of tech-savvy consumers. Moreover, North America has widespread internet access and a high level of smartphone penetration, making it conducive for online travel activities.
Challenges and Opportunities: Challenges in online travel booking include ensuring data security, maintaining competitive pricing amid fluctuating demand, and addressing customer service issues effectively. However, opportunities arise from technological advancements such as AI-driven personalization, mobile booking convenience, and expanding markets in emerging economies, enhancing user experience and market reach.
Increase in Internet and Mobile Penetration
The increasing penetration of the internet and mobile technology has been a significant driver of the market. With more people gaining access to the internet and owning smartphones, the ability to plan and book travel online has become increasingly accessible. Moreover, various travel companies are extensively investing in creating an online presence via social medical platforms in order to expand their reach, which is positively influencing the online travel market outlook. For instance, as of April 2024, there were 5.44 billion internet users worldwide, which amounted to 67.1% of the global population. Of this total, 5.07 billion, or 62.6% of the world's population, were social media users. Moreover, during the third quarter of 2023, global users spent almost 60% of their online time browsing the web from their mobile phones. The increasing availability of the internet is allowing travelers to easily research destinations, compare prices, and make bookings through online platforms, making the process more convenient and efficient.
Increasing Desire for Education in International Universities
The rising preference for overseas education is one of the significant trends propelling online travel market revenue. This can be attributed to the quest for quality education, enhanced employability, and cultural enrichment, which attract students seeking global experiences and language proficiency. For instance, the world's two most populous nations, China and India, have the highest numbers of students studying overseas. According to data published by UNESCO, more than 1 million Chinese students were studying abroad in 2021. India's total was close to half of this, with around 508,000 students living in other countries. The United States was the largest destination country for students studying abroad, with over 833,000 students there in 2021. It was followed by the United Kingdom with nearly 601,000 students, Australia with around 378,000 students, Germany with over 376,000 students, and Canada with nearly 318,000 students. Online travel agencies capitalize on this trend by offering tailored packages and flexible booking options to cater to the needs of student travelers. Additionally, the global reach of international universities attracts a diverse pool of students, driving the online travel market demand for cross-border travel services and cultural experiences.
Competitive Pricing and Deals
The competitive nature of the market is resulting in aggressive pricing and attractive deals. Travel booking companies are taking initiatives to attract customers by offering exclusive promotions, discounted packages, and last-minute deals. Moreover, the facility to book online allows travelers to compare prices across multiple platforms to find the best available options and secure the most cost-effective deals. Additionally, loyalty programs and reward systems offered by these platforms further incentivize travelers to book through their platforms, enhancing customer loyalty and engagement. For instance, in July 2023, the Expedia Group revamped its loyalty program to allow members to earn and redeem rewards across its three most popular brands: Expedia, Hotels.com, and Vrbo. This simplified loyalty program rewards members with 2% OneKeyCash for every dollar they spend, and elite status based on every travel segment they book. Moreover, various financial institutions are also offering rewards and discounts for online travel bookings in order to increase the utilization of their financial products, like credit cards, which are anticipated to augment the online travel market share. For instance, in March 2024, Wells Fargo launched a transferable travel rewards program, in which a card user will be able to transfer Wells Fargo Rewards points to six travel loyalty programs. Moreover, in April 2023, Expedia launched a New Feature Powered by ChatGPT to help plan travel. This innovative integration aims to enhance the travel planning experience for Expedia users by providing them with a personalized and conversational approach to trip planning. With this new feature, users can engage in natural language conversations with the ChatGPT system, similar to chatting with a virtual assistant.
Global Online Travel Industry Segmentation
Travel accommodation dominates the market
The dominance of travel accommodations as the primary service type in the market is driven by several key factors. The widespread presence of online travel platforms has made it easier for travelers to access a range of accommodation options, which is positively influencing the online travel market's recent prices. Similarly, online travel accommodations are also making it easier for hotels and resorts to list and market their properties and attract a wider consumer base. For instance, in April 2024, Spree Hospitality, a subsidiary of EaseMyTrip, announced the opening of its newest property, ZiP by Spree Hotels Bella Heights, nestled in the picturesque hill station of McLeod Ganj, Himachal Pradesh, India. Besides this, the travel accommodations segment of online travel platforms offers a comprehensive inventory of hotels, resorts, vacation rentals, and other types of accommodations, providing travelers with extensive choices and convenience. Apart from this, the ability to compare prices, read reviews, and view photos of accommodations that empower travelers to make informed decisions is contributing to the market growth.
Desktop holds the largest share in the market
The desktop platform typically involves accessing travel websites through web browsers installed on desktop computers, which offer larger screens, full-sized keyboards, and a mouse or trackpad for navigation. Desktop platforms provide travelers with a robust and comprehensive online experience for researching, planning, and booking their travel arrangements. Moreover, various online travel agencies install desktops on a large scale for their employees to easily navigate clients' travel bookings. In addition to this, desktop platforms provide greater processing power and stability, enabling faster loading times and smoother functionality for complex booking processes, thereby accelerating the product adoption rate.
Direct travel suppliers are the most popular mode of booking
Direct booking allows travelers to have a direct relationship with the travel supplier, whether it's an airline, hotel, or car rental company. The online travel market overview by IMARC indicates that this direct interaction gives travelers more control and the ability to personalize their travel experience, including selecting specific preferences, customizing packages, and accessing loyalty programs or exclusive offers. For instance, according to a data report by Statista Consumer Insights 2023, 72% of travelers prefer booking directly from online platforms, whereas only 12% favor booking through a travel agency.
32-43 years dominates the market
The dominance of the 32-43 years age group in the market is driven by several key factors. This age group represents individuals in their prime working and earning years, typically with more disposable income to spend on travel. They are often at a stage in their lives where they have fewer family responsibilities and greater flexibility to plan and embark on trips. Moreover, online travel market statistics by IMARC indicate that the 32-43 years age group is tech-savvy and comfortable with using digital platforms for various activities, including travel planning, and booking, thereby accelerating the product adoption rate.
North America exhibits a clear dominance in the market
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America was the largest market.
The dominance of North America as the leading region in the market is driven by several key factors. North America has a highly developed and digitally advanced economy, with a large population of tech-savvy consumers. The region has widespread internet access and a high level of smartphone penetration, making it conducive for online travel activities. Moreover, familiarity and adoption of online platforms for various transactions, including travel bookings, are contributing to the dominance of North America in the market. In addition to this, the presence of prominent market players in the region is also contributing to the market growth. Furthermore, these market leaders are increasingly investing in online booking platforms to make them more personalized and user-friendly. For instance, in July 2023, TripAdvisor partnered with OpenAI on a travel itinerary generator. The AI-powered planning tool will create personalized day-by-day trip itineraries using traveler reviews.