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市場調查報告書
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1722812

2025 年至 2033 年，雲端託管服務市場規模、佔有率、趨勢和預測（按服務類型、部署模式、組織規模、垂直產業和地區分類）

Cloud Managed Services Market Size, Share, Trends, and Forecast by service type, deployment model, organization size, vertical, and Region, 2025-2033
出版日期: | 出版商: IMARC | 英文 148 Pages | 商品交期: 2-3個工作天內

價格

2024 年全球雲端託管服務市場規模價值為 594.6 億美元。展望未來， IMARC Group估計到 2033 年市場規模將達到 1,711.7 億美元，2025 年至 2033 年的複合年成長率為 11.15%。北美目前佔據市場主導地位。北美地區的成長受到雲端運算的廣泛採用、先進的 IT 基礎設施、日益​​成長的數位轉型以及對網路安全解決方案的高度關注的推動。

雲端託管服務市場分析：

主要市場促進因素：雲端託管服務供應商 (MSP) 在各種企業中越來越受歡迎，因為他們採用基於訂閱的模式來外包其 IT 基礎設施，這推動了雲端託管服務市場的成長。此外，雲端 MSP 提供災難復原和業務連續性解決方案，幫助公司減輕網路攻擊、自然災害和硬體故障等潛在中斷的影響，這也催化了全球雲端託管服務的佔有率。

主要市場趨勢：邊緣運算解決方案與雲端託管服務相整合，使組織能夠有效地處理和分析資料，從而刺激市場成長。除此之外，多家公司廣泛利用人工智慧和機器學習技術來提高效率、實現任務自動化和增強決策能力，也推動了雲端託管服務市場預測。

競爭格局：雲端託管服務產業的主要市場參與者包括埃森哲公司、Atos SE、思科系統公司、DXC Technology、富士通有限公司、Google有限責任公司（Alphabet Inc.）、HCL Technologies、惠普企業、國際商業機器公司、印孚瑟斯有限公司、NEC 公司（AT&T Inc.）、NTT DATA 公司（日本電報電話公司）、公司有限公司（日本電報公司）。

地理趨勢：由於外包多項公司重要職責的日益普及，北美在雲端託管服務市場分析中佔最大佔有率。此外，企業對雲端運算活動的需求不斷提升以提高營運效率，這對北美雲端託管服務市場前景產生了積極影響。

挑戰與機會：市場的主要挑戰之一是確保各種應用程式和資料的安全。由於大量資訊在雲端中儲存和處理，人們主要擔心未經授權的存取、資料外洩以及遵守資料保護法規。然而，領先組織廣泛利用人工智慧、巨量資料分析、機器學習和物聯網等先進技術來改善決策、獲得洞察力和增強競爭力，為雲端託管服務市場需求提供了巨大的成長機會。

雲端託管服務市場趨勢：

雲端運算的日益普及

各行各業擴大採用雲端運算來提高營運效率，這促進了市場的成長。除此之外，廣泛使用雲端解決方案來管理應用程式、資源和服務也刺激了雲端託管服務市場統計數據。例如，根據 Flexera Software 2023 年雲端運算狀況報告，75% 的企業受訪者表示他們正在採用 Microsoft Azure 進行公有雲使用。此外，作為多年合作的一部分，Google Cloud 和位於康乃狄克州的 XPO Logistics 共同努力加強整個供應鏈中的商品流動。 XPO 利用 Google Cloud 的資料分析、機器學習和人工智慧 (AI) 功能來建立更快、更有效且可視性更高的供應鏈。此外，2023 年 6 月，惠普企業公司宣布推出一項雲端運算服務，旨在為類似 ChatGPT 的人工智慧系統提供支援。 HPE 的高效能運算和人工智慧部門表示，該公司將利用其在超級電腦方面的經驗，專門針對所謂的大型語言模型（包括 ChatGPT 在內的服務背後的技術）提供服務。

日益關注安全性和合規性

企業對先進安全措施（包括入侵防禦、威脅偵測、漏洞評估和資料加密）的需求不斷增加，以保護關鍵資訊和數位資產，這主要推動了雲端託管服務產業的發展。除此之外，雲端 MSP 還提供理解和實施多項合規性要求的專業知識，幫助公司避免潛在的財務和法律處罰，這也推動了市場的成長。例如，根據印度資料安全委員會 (DSCI) 的數據，BFSI 是印度網路安全支出市場佔有率最大的三大產業之一。這是因為監管機構、資料本地化、公用事業支付、電子商務和線上保險市場規範更加嚴格。預計這些措施將增加該國對端點安全解決方案的採用。此外，惠普企業宣布，該公司已與阿拉伯聯合大公國網路安全委員會簽署了一份合作備忘錄，以加強學校的網路技能培訓，並為阿拉伯聯合大公國青年做好科技業的準備。

雲端環境日益複雜

雲端託管服務供應商為缺乏內部專業知識來有效管理複雜雲端配置的企業提供專業知識和技能，這是一個重要的成長誘導因素。此外，對管理安全、網路、資料庫和應用程式最佳化等各種組件的高級服務的需求不斷成長，正在對全球市場產生積極影響。例如，思科發布了 AppDynamics Cloud，這是一個基於日益複雜的分散式架構和服務建構的現代應用程式的雲端原生可觀察性平台。它的設計著重於簡單性、實用性和直覺性，使 IT 團隊能夠創造組織、客戶和最終用戶當前所需的卓越數位體驗。目前的 AppDynamics 客戶可以升級到 AppDynamics Cloud 並繼續使用其現有的應用程式效能監控 (APM) 代理程式或同時為兩個平台提供支援。 AppDynamics Cloud 支援 AWS 雲端原生並管理 Kubernetes 部署，並計劃擴展到 Microsoft Azure、Google Cloud Platform 和其他雲端供應商。

雲端託管服務市場區隔：

按服務類型細分：

  • 主機服務
  • 託管業務服務
  • 託管安全服務
  • 託管基礎設施服務
  • 託管行動服務
  • 託管通訊和協作服務

託管網路服務佔市場主導地位

託管網路服務包含各種與網路相關的活動，例如網路實施、設計、維護、監控、安全性和故障排除。託管服務供應商為企業提供在雲端環境中配置網路元件的協助，以確保最佳的負載平衡、連接和資源分配。例如，科威特頂級國家雲端解決方案供應商 LEAN 推出了其雲端託管服務，為企業集中 IT 資源實現其目標提供了獨特的選擇。 LEAN 為客戶提供整合、最佳化的功能來管理他們的虛擬資料中心、災難復原以及備份和資料保護服務，從而降低他們的資本和營運成本，提高安全性和合規性，並以前所未有的速度和可靠性最大限度地降低風險。此外，LEAN 也利用了其國家雲端和專業服務經驗。

按部署模型細分：

  • 私有雲端
  • 公共雲端

私有雲端佔最大市場佔有率

私有雲端為單一公司提供靈活、全面的運算環境，從而增強資料安全性和隱私性以及對資源的控制。它使企業能夠有效地擴展應用程式、分配運算資源和管理工作負載。例如，Protera 推出了自動災難復原框架，旨在幫助當代企業從靜態的「複選框」災難復原 (DR) 計畫轉變為更動態、更實用的測試程序。災難復原 (DR) 解決方案使企業能夠反覆測試、驗證並證明其程式能夠在發生網路攻擊時迅速有效地恢復營運，並且幾乎不會對業務營運造成干擾。

按組織規模分類：

  • 大型企業
  • 中小企業

大型企業佔最大市場佔有率

大型企業需要雲端託管服務來進行架構部署、設計、安全性、維護和持續監控。它們為大型企業提供了提高整體效率並有效集中於主要目標的機會。例如，Zoom 宣布對企業級安全和可靠性平台進行重要更新，以實現輕鬆連接和保持井然有序，滿足小型企業或大型企業的需求，並具有所需的隱私和安全功能。除此之外，Axis Bank 還與亞馬遜網路服務 (AWS) 合作，使用 AWS 金鑰管理服務、完全託管的加密操作 (KMS) 服務、AWS CloudHSM、基於雲端的硬體安全模組 (HSM)、AWS 身分和存取管理 (IAM)、AWS 加密 SDK 和用戶端加密庫來提高資料安全性、合規性和客戶體驗。

按垂直行業分類：

  • 零售和消費品
  • 金融服務業
  • 電信
  • 政府和公共部門
  • 醫療保健和生命科學
  • 製造業
  • 能源和公用事業
  • 它
  • 其他

零售和消費品佔據市場最大佔有率

零售企業廣泛使用雲端託管服務，輕鬆擴大或縮小其 IT 基礎設施規模以滿足不斷變化的需求，而無需進行大量的前期投資，這正在催化該領域的市場成長。例如，2023 年 7 月，AuditBoard 推出了其新的 IT 風險管理產品 AuditBoard ITRM，這是專為 CISO 及其團隊打造的解決方案。 AuditBoard ITRM 旨在促進 IT 安全與其他組織職能之間的協作，以加速 IT 系統的識別和分類、執行業務影響評估並修復已發現的問題。此外，2023 年 11 月，True Digital Group 與人工智慧驅動的企業 SaaS 技術政策和全球情報供應商 FiscalNote Holdings, Inc. 達成策略合作，繪製第三方和第四方供應商圖並監控關鍵風險，為金融機構提供了解和監控其廣泛的供應商網路中風險的機會，並提高整個供應商生態系統的透明度。

按地區分類：

  • 北美洲
  • 美國
  • 加拿大
  • 亞太
  • 中國
  • 日本
  • 印度
  • 韓國
  • 澳洲
  • 印尼
  • 其他
  • 歐洲
  • 德國
  • 法國
  • 英國
  • 義大利
  • 西班牙
  • 俄羅斯
  • 其他
  • 拉丁美洲
  • 巴西
  • 墨西哥
  • 其他
  • 中東和非洲

北美佔據明顯優勢，佔據最大的雲端託管服務市場佔有率

該報告還對所有主要區域市場進行了全面的分析，包括北美（美國和加拿大）；亞太地區（中國、日本、印度、韓國、澳洲、印尼等）；歐洲（德國、法國、英國、義大利、西班牙、俄羅斯等）；拉丁美洲（巴西、墨西哥等）；以及中東和非洲。報告稱，由於企業為提高營運效率而不斷增加雲端運算活動，北美佔據了最大的市場佔有率。此外，外包公司整體職責的新興趨勢也正在催化該地區的市場成長。例如，AWS Managed Services 推出了 Accelerate。無論客戶在雲端旅程中處於何處，AWS Managed Services (AMS) Accelerate 都代表著新的雲端營運產品，可協助客戶實現卓越營運。 Accelerate 管理在 AWS 上執行的所有工作負載，客戶可以完全存取所有 AWS 服務。 Accelerate 使用 AWS 服務（例如 AWS Systems Manager、Amazon CloudWatch、Amazon GuardDuty 和 AWS Config）來確保營運和安全。這些服務可以與現有的業務流程結合，並且比其他商業解決方案更實惠。客戶現在可以在幾天內做好生產準備。

競爭格局：

市場研究報告也對市場競爭格局進行了全面的分析。報告涵蓋了市場結構、關鍵參與者定位、最佳制勝策略、競爭儀表板和公司評估象限等競爭分析。此外，也提供了所有主要公司的詳細資料。雲端託管服務產業的一些主要市場參與者包括：

  • 埃森哲公司
  • Atos SE
  • 思科系統公司
  • DXC技術
  • 富士通有限公司
  • 谷歌有限責任公司（Alphabet Inc.）
  • HCL技術公司
  • 惠普企業
  • 國際商業機器公司
  • 印孚瑟斯有限公司
  • NEC公司（AT&T公司）
  • NTT DATA株式會社（日本電報電話株式會社）
  • 威普羅有限公司

（請注意，這只是關鍵參與者的部分列表，完整列表在報告中提供。）

雲端託管服務市場新聞：

2023 年 8 月：國際商業機器公司宣布延長與微軟的合作關係，以協助共同客戶加速部署生成式人工智慧，並提供創新其業務流程的新產品。

2023 年 4 月：阿里雲推出了其彈性運算服務和物件儲存服務的更便宜的選項以及大型語言模型，以滿足對雲端服務的需求。據稱，新的 ECS Universal 可提供與 ECS 相同的穩定性，同時降低高達 40% 的成本，適用於運行 Web 應用程式和網站、企業辦公室應用程式以及離線資料分析。 OSS 預留容量 (OSS-RC) 可讓客戶在特定雲端區域預留一年的儲存容量，從而將容量成本降低高達 50%。

2024 年 3 月：端到端託管行動服務的全球領導者 DMI 與 Dynamic Solutions Technology 合作成立合資企業 Dynamic Digital Transformation (DDT)，該公司已獲得美國財政部貨幣監理署 (OCC) 授予的契約，以支援和管理該局的企業行動管理服務 (EMMS)。

本報告回答的關鍵問題

  • 雲端託管服務市場有多大
  • 全球雲端託管服務市場的未來前景如何
  • 推動全球雲端託管服務市場的關鍵因素有哪些
  • 哪個地區佔據最大的雲端託管服務市場佔有率
  • 全球雲端託管服務市場領先的公司有哪些

本報告回答的關鍵問題

  • 雲端託管服務市場有多大？全球雲端託管服務市場的未來前景如何？
  • 推動全球雲端託管服務市場發展的關鍵因素有哪些？
  • 哪個地區佔據最大的雲端託管服務市場佔有率？
  • 全球雲端託管服務市場領先的公司有哪些？

目錄

第1章：前言

第2章：範圍與方法

  • 研究目標
  • 利害關係人
  • 資料來源
    • 主要來源
    • 次要來源
  • 市場評估
    • 自下而上的方法
    • 自上而下的方法
  • 預測方法

第3章：執行摘要

第4章：簡介

  • 概述
  • 主要行業趨勢

第5章：全球雲端託管服務市場

  • 市場概覽
  • 市場表現
  • COVID-19的影響
  • 市場預測

第6章：市場區隔：依服務類型

  • 主機服務
  • 託管業務服務
  • 託管安全服務
  • 託管基礎設施服務
  • 託管行動服務
  • 託管通訊和協作服務

第7章：市場區隔：依部署模型

  • 私有雲端
  • 公共雲端

第8章：市場區隔：依組織規模

  • 大型企業
  • 中小企業

第9章：市場區隔：依垂直產業

  • 零售和消費品
  • 金融服務業
  • 電信
  • 政府和公共部門
  • 醫療保健和生命科學
  • 製造業
  • 能源和公用事業
  • 它
  • 其他

第10章：市場細分：按地區

  • 北美洲
    • 美國
    • 加拿大
  • 亞太
    • 中國
    • 日本
    • 印度
    • 韓國
    • 澳洲
    • 印尼
    • 其他
  • 歐洲
    • 德國
    • 法國
    • 英國
    • 義大利
    • 西班牙
    • 俄羅斯
    • 其他
  • 拉丁美洲
    • 巴西
    • 墨西哥
    • 其他
  • 中東和非洲
    • 市場區隔：依國家

第 11 章：SWOT 分析

  • 概述
  • 優勢
  • 弱點
  • 機會
  • 威脅

第 12 章：價值鏈分析

第 13 章：波特五力分析

  • 概述
  • 買家的議價能力
  • 供應商的議價能力
  • 競爭程度
  • 新進入者的威脅
  • 替代品的威脅

第 14 章：價格分析

第 15 章：競爭格局

  • 市場結構
  • 關鍵參與者
  • 關鍵參與者簡介
    • Accenture plc
    • Atos SE
    • Cisco Systems, Inc.
    • DXC Technology
    • Fujitsu Limited
    • Google LLC (Alphabet Inc.)
    • HCL Technologies
    • Hewlett Packard Enterprise
    • International Business Machines Corporation
    • Infosys Limited
    • NEC Corporation (AT&T Inc.)
    • NTT DATA Corporation (Nippon Telegraph and Telephone Corporation)
    • Wipro Limited
Product Code: SR112025A5971

The global cloud managed services market size was valued at USD 59.46 Billion in 2024. Looking forward, IMARC Group estimates the market to reach USD 171.17 Billion by 2033, exhibiting a CAGR of 11.15% from 2025-2033. North America currently dominates the market. The growth of the North American region is driven by widespread cloud adoption, advanced IT infrastructure, increasing digital transformation, and a strong focus on cybersecurity solutions.

Cloud Managed Services Market Analysis:

Major Market Drivers: The growing popularity of cloud managed services providers (MSPs) among various businesses for outsourcing their IT infrastructure, as they operate on a subscription-based model, is bolstering the cloud managed services market growth. Moreover, cloud MSPs provide disaster recovery and business continuity solutions that aid companies in mitigating the impact of potential disruptions, such as cyberattacks, natural disasters, and hardware failures, which is also catalyzing the cloud managed services share globally.

Key Market Trends: The integration of edge computing solutions in cloud managed services to enable organizations to process and analyze data effectively is stimulating the market growth. In addition to this, the extensive utilization of artificial intelligence and machine learning technologies by several companies to improve efficiency, automate tasks, and enhance decision-making is also propelling the cloud managed services market forecast.

Competitive Landscape: Some of the major market players in the cloud managed services industry include Accenture plc, Atos SE, Cisco Systems, Inc., DXC Technology, Fujitsu Limited, Google LLC (Alphabet Inc.), HCL Technologies, Hewlett Packard Enterprise, International Business Machines Corporation, Infosys Limited, NEC Corporation (AT&T Inc.), NTT DATA Corporation (Nippon Telegraph and Telephone Corporation), Wipro Limited, among many others.

Geographical Trends: North America accounted for the largest share in the cloud managed services market analysis, owing to the growing popularity of outsourcing several integral company responsibilities. Moreover, the elevating requirement for cloud computing activities among businesses to increase their operational efficiency is positively influencing the cloud managed services market outlook in North America.

Challenges and Opportunities: One of the major challenges of the market includes ensuring the security of various applications and data. With huge amounts of information stored and processed in the cloud, there are primary concerns regarding unauthorized access, data breaches, and compliance with data protection regulations. However, the extensive utilization of advanced technologies, including AI, big data analytics, machine learning, and the IoT by the leading organizations to improve decision-making, gain insights, and enhance competitiveness presents significant growth opportunities for cloud managed services market demand.

Cloud Managed Services Market Trends:

Growing Adoption of Cloud Computing

The rising adoption of cloud computing among various businesses to enhance their operational efficiency is catalyzing the market growth. Besides this, the extensive utilization of cloud solutions to manage applications, resources, and services is also stimulating the cloud managed services market statistics. For instance, according to Flexera Software, state of cloud report 2023, 75% of enterprise respondents indicated that they were adopting Microsoft Azure for public cloud usage. Moreover, as part of a multi-year partnership, Google Cloud and Connecticut-based XPO Logistics worked together to enhance the movement of commodities throughout supply chains. XPO utilized Google Cloud's data analytics, machine learning, and artificial intelligence (AI) capabilities to build quicker, more effective supply chains with improved visibility. Additionally, in June 2023, Hewlett Packard Enterprise Co. announced that it is rolling out a cloud computing service designed to power artificial intelligence systems similar to ChatGPT. HPE's high-performance computing and artificial intelligence unit said the company would use its experience in supercomputers to offer a service specifically for what are called large language models, the technology behind services, including ChatGPT.

Rising Focus on Security and Compliance

The escalating demand for advanced security measures, including intrusion prevention, threat detection, vulnerability assessments, and data encryption among businesses to safeguard critical information and digital assets is primarily driving the cloud managed services industry. Besides this, cloud MSPs provide expertise in understanding and implementing several compliance requirements that aid companies in avoiding potential financial and legal penalties, which is also propelling the market growth. For instance, according to the Data Security Council of India (DSCI), BFSI is one of India's top three sectors with the largest market share in cybersecurity expenditure. This is because of tightened norms from regulators, data localization, utility payments, e-commerce, and online insurance marketplaces. Such initiatives are expected to increase the adoption of endpoint security solutions in the country. Moreover, Hewlett Packard Enterprise announced that the company had signed a memorandum of understanding with the UAE Cyber Security Council to enhance cyber skills training in schools and prepare Emirati youth for careers in the technology industry.

Increasing Complexity of Cloud Environments

Cloud managed service providers offer specialized knowledge and skills to businesses that lack in-house expertise in managing complex cloud configurations effectively, which is acting as a significant growth-inducing factor. Moreover, the escalating demand for advanced services to manage various components, such as security, networking, databases, and application optimization is positively influencing the global market. For instance, Cisco released AppDynamics Cloud, a cloud-native observability platform for modern applications built on increasingly complex, distributed architectures and services. It is designed for simplicity, usefulness, and intuitiveness, and it enables IT teams to create the excellent digital experiences that organizations, customers, and end users currently demand. Current AppDynamics customers could upgrade to AppDynamics Cloud and continue to use their existing application performance monitoring (APM) agents or feed both platforms concurrently. AppDynamics Cloud supports AWS cloud-native and manages Kubernetes deployments, with a planned extension to Microsoft Azure, Google Cloud Platform, and other cloud providers.

Cloud Managed Services Market Segmentation:

Breakup by Service Type:

  • Managed Network Services
  • Managed Business Services
  • Managed Security Services
  • Managed Infrastructure Services
  • Managed Mobility Services
  • Managed Communication and Collaboration Services

Managed network services dominate the market

Managed network services incorporate various network-related activities, such as network implementation, design, maintenance, monitoring, security, and troubleshooting. Managed service providers offer businesses assistance in configuring network components with cloud environments to ensure optimal load balancing, connectivity, and resource allocation. For instance, LEAN, Kuwait's top national cloud solutions provider introduced its cloud-managed services that provide a unique option for businesses to concentrate their IT resources on attaining their goals. LEAN presented its clients with an integrated, optimized capability to manage their virtual data centers, disaster recovery, and backup & data protection services, reducing their capital and operational costs, improving security and compliance, and minimizing the risk with unheard-of speed and dependability. Additionally, LEAN leveraged its national cloud and professional services experience.

Breakup by Deployment Model:

  • Private Cloud
  • Public Cloud

Private cloud holds the largest share in the market

Private cloud offers a flexible and comprehensive computing environment dedicated to a single company, allowing enhanced data security and privacy and control over resources. It enables businesses to effectively scale applications, allocate computing resources, and manage workloads. For instance, Protera launched the Automated Disaster Recovery Framework in an effort to assist contemporary enterprises in making the shift from static, "check-box" disaster recovery (DR) plans to more dynamic, practical testing procedures. The disaster recovery (DR) solution gave businesses the ability to repeatedly test, validate, and demonstrate that their procedures can swiftly and effectively restore operations with little disruption to business operations in the event of a cyberattack.

Breakup by Organization Size:

  • Large Enterprises
  • Small and Medium-sized Enterprises

Large enterprises hold the biggest share in the market

Large enterprises require cloud managed services for architecture deployment, design, security, maintenance, and ongoing monitoring. They offer large enterprises the chance to improve overall efficiency and concentrate on the primary objectives effectively. For instance, Zoom announced critical updates to the Enterprise-grade security and Reliability platform for easy connection and staying organized to fit the needs of small businesses or large enterprises, with the features of privacy and security needed. In addition to this, Axis Bank partnered with Amazon Web Services (AWS) to use the AWS key management service, a fully managed service for cryptographic operations (KMS), AWS CloudHSM, a cloud-based hardware security module (HSM), AWS Identity and Access Management (IAM), AWS Encryption SDK, and a client-side encryption library to improve data security, compliance, and customer experience.

Breakup by Vertical:

  • Retail and Consumer Goods
  • BFSI
  • Telecom
  • Government and Public Sector
  • Healthcare and Lifesciences
  • Manufacturing
  • Energy and Utilities
  • IT
  • Others

Retail and consumer goods hold the maximum share in the market

The extensive utilization of cloud managed services by retail businesses to easily navigate their IT infrastructure scale up or down to meet the evolving demands without the need for major upfront investments, is catalyzing the market growth in this segment. For instance, in July 2023, AuditBoard launched its new IT risk management offering, AuditBoard ITRM, a purpose-built solution for CISOs and their teams. AuditBoard ITRM is designed to enable collaboration between IT security and other organizational functions to accelerate the identification and classification of IT systems, perform business impact assessments, and remediate identified issues. Moreover, in November 2023, True Digital Group strategically collaborated with FiscalNote Holdings, Inc., an AI-driven enterprise SaaS technology provider of policy and global intelligence, to map 3rd and 4th party vendors and monitor critical risks, presenting an opportunity for financial institutions to understand and monitor risks within their expansive supplier networks and elevate transparency throughout the vendor ecosystem.

Breakup by Region:

  • North America
  • United States
  • Canada
  • Asia-Pacific
  • China
  • Japan
  • India
  • South Korea
  • Australia
  • Indonesia
  • Others
  • Europe
  • Germany
  • France
  • United Kingdom
  • Italy
  • Spain
  • Russia
  • Others
  • Latin America
  • Brazil
  • Mexico
  • Others
  • Middle East and Africa

North America exhibits a clear dominance, accounting for the largest cloud managed services market share

The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America accounted for the largest market share, owing to the rising cloud computing activities among businesses to improve their operational efficiency. Additionally, the emerging trend of outsourcing integral company responsibilities is also catalyzing the market growth in this region. For instance, AWS Managed Services launched Accelerate. Regardless of where customers are in their cloud journey, AWS Managed Services (AMS) Accelerate represents a new cloud operations product that aids clients in achieving operational excellence. Accelerate manages all workloads operating on AWS, and customers have full access to all AWS services. Accelerate uses AWS services, such as AWS Systems Manager, Amazon CloudWatch, Amazon GuardDuty, and AWS Config for operations and security. These services can be integrated with existing business processes and are more affordable than other commercial solutions. Customers can now become production-ready in a matter of days.

Competitive Landscape:

The market research report has also provided a comprehensive analysis of the competitive landscape in the market. Competitive analysis such as market structure, key player positioning, top winning strategies, competitive dashboard, and company evaluation quadrant has been covered in the report. Also, detailed profiles of all major companies have been provided. Some of the major market players in the Cloud Managed Services industry include:

  • Accenture plc
  • Atos SE
  • Cisco Systems, Inc.
  • DXC Technology
  • Fujitsu Limited
  • Google LLC (Alphabet Inc.)
  • HCL Technologies
  • Hewlett Packard Enterprise
  • International Business Machines Corporation
  • Infosys Limited
  • NEC Corporation (AT&T Inc.)
  • NTT DATA Corporation (Nippon Telegraph and Telephone Corporation)
  • Wipro Limited

(Please note that this is only a partial list of the key players, and the complete list is provided in the report.)

Cloud Managed Services Market News:

August 2023: International Business Machines Corporation announced the extension of its partnership with Microsoft to assist joint clients in accelerating the deployment of generative AI and delivering a novel offering that will innovate their business processes.

April 2023: Alibaba Cloud unveiled cheaper options for its Elastic Compute Service and Object Storage Service and a large language model to keep pace with the demand for cloud services. The new ECS Universal is claimed to offer the same stability as ECS while reducing costs by up to 40%, and is suited for running web applications and websites, enterprise office applications, and offline data analysis. The OSS Reserved Capacity (OSS-RC) would let its customers reserve storage capacity in a specific cloud region for one year, reducing capacity cost by up to 50%.

March 2024: DMI, a global leader in end-to-end managed mobility services, has partnered with Dynamic Solutions Technology to form a joint venture, Dynamic Digital Transformation (DDT), which has been awarded a contract by the U.S. Department of Treasury's Office of the Comptroller of the Currency (OCC) to support and manage the bureau's enterprise mobility management services (EMMS).

Key Questions Answered in This Report

  • 1.How big is the cloud managed services market?
  • 2.What is the future outlook of the global cloud managed services market?
  • 3.What are the key factors driving the global cloud managed services market?
  • 4.Which region accounts for the largest cloud managed services market share?
  • 5.Which are the leading companies in the global cloud managed services market?

Table of Contents

1 Preface

2 Scope and Methodology

  • 2.1 Objectives of the Study
  • 2.2 Stakeholders
  • 2.3 Data Sources
    • 2.3.1 Primary Sources
    • 2.3.2 Secondary Sources
  • 2.4 Market Estimation
    • 2.4.1 Bottom-Up Approach
    • 2.4.2 Top-Down Approach
  • 2.5 Forecasting Methodology

3 Executive Summary

4 Introduction

  • 4.1 Overview
  • 4.2 Key Industry Trends

5 Global Cloud Managed Services Market

  • 5.1 Market Overview
  • 5.2 Market Performance
  • 5.3 Impact of COVID-19
  • 5.4 Market Forecast

6 Market Breakup by Service Type

  • 6.1 Managed Network Services
    • 6.1.1 Market Trends
    • 6.1.2 Market Forecast
  • 6.2 Managed Business Services
    • 6.2.1 Market Trends
    • 6.2.2 Market Forecast
  • 6.3 Managed Security Services
    • 6.3.1 Market Trends
    • 6.3.2 Market Forecast
  • 6.4 Managed Infrastructure Services
    • 6.4.1 Market Trends
    • 6.4.2 Market Forecast
  • 6.5 Managed Mobility Services
    • 6.5.1 Market Trends
    • 6.5.2 Market Forecast
  • 6.6 Managed Communication and Collaboration Services
    • 6.6.1 Market Trends
    • 6.6.2 Market Forecast

7 Market Breakup by Deployment Model

  • 7.1 Private Cloud
    • 7.1.1 Market Trends
    • 7.1.2 Market Forecast
  • 7.2 Public Cloud
    • 7.2.1 Market Trends
    • 7.2.2 Market Forecast

8 Market Breakup by Organization Size

  • 8.1 Large Enterprises
    • 8.1.1 Market Trends
    • 8.1.2 Market Forecast
  • 8.2 Small and Medium-sized Enterprises
    • 8.2.1 Market Trends
    • 8.2.2 Market Forecast

9 Market Breakup by Vertical

  • 9.1 Retail and Consumer Goods
    • 9.1.1 Market Trends
    • 9.1.2 Market Forecast
  • 9.2 BFSI
    • 9.2.1 Market Trends
    • 9.2.2 Market Forecast
  • 9.3 Telecom
    • 9.3.1 Market Trends
    • 9.3.2 Market Forecast
  • 9.4 Government and Public Sector
    • 9.4.1 Market Trends
    • 9.4.2 Market Forecast
  • 9.5 Healthcare and Lifesciences
    • 9.5.1 Market Trends
    • 9.5.2 Market Forecast
  • 9.6 Manufacturing
    • 9.6.1 Market Trends
    • 9.6.2 Market Forecast
  • 9.7 Energy and Utilities
    • 9.7.1 Market Trends
    • 9.7.2 Market Forecast
  • 9.8 IT
    • 9.8.1 Market Trends
    • 9.8.2 Market Forecast
  • 9.9 Others
    • 9.9.1 Market Trends
    • 9.9.2 Market Forecast

10 Market Breakup by Region

  • 10.1 North America
    • 10.1.1 United States
      • 10.1.1.1 Market Trends
      • 10.1.1.2 Market Forecast
    • 10.1.2 Canada
      • 10.1.2.1 Market Trends
      • 10.1.2.2 Market Forecast
  • 10.2 Asia-Pacific
    • 10.2.1 China
      • 10.2.1.1 Market Trends
      • 10.2.1.2 Market Forecast
    • 10.2.2 Japan
      • 10.2.2.1 Market Trends
      • 10.2.2.2 Market Forecast
    • 10.2.3 India
      • 10.2.3.1 Market Trends
      • 10.2.3.2 Market Forecast
    • 10.2.4 South Korea
      • 10.2.4.1 Market Trends
      • 10.2.4.2 Market Forecast
    • 10.2.5 Australia
      • 10.2.5.1 Market Trends
      • 10.2.5.2 Market Forecast
    • 10.2.6 Indonesia
      • 10.2.6.1 Market Trends
      • 10.2.6.2 Market Forecast
    • 10.2.7 Others
      • 10.2.7.1 Market Trends
      • 10.2.7.2 Market Forecast
  • 10.3 Europe
    • 10.3.1 Germany
      • 10.3.1.1 Market Trends
      • 10.3.1.2 Market Forecast
    • 10.3.2 France
      • 10.3.2.1 Market Trends
      • 10.3.2.2 Market Forecast
    • 10.3.3 United Kingdom
      • 10.3.3.1 Market Trends
      • 10.3.3.2 Market Forecast
    • 10.3.4 Italy
      • 10.3.4.1 Market Trends
      • 10.3.4.2 Market Forecast
    • 10.3.5 Spain
      • 10.3.5.1 Market Trends
      • 10.3.5.2 Market Forecast
    • 10.3.6 Russia
      • 10.3.6.1 Market Trends
      • 10.3.6.2 Market Forecast
    • 10.3.7 Others
      • 10.3.7.1 Market Trends
      • 10.3.7.2 Market Forecast
  • 10.4 Latin America
    • 10.4.1 Brazil
      • 10.4.1.1 Market Trends
      • 10.4.1.2 Market Forecast
    • 10.4.2 Mexico
      • 10.4.2.1 Market Trends
      • 10.4.2.2 Market Forecast
    • 10.4.3 Others
      • 10.4.3.1 Market Trends
      • 10.4.3.2 Market Forecast
  • 10.5 Middle East and Africa
    • 10.5.1 Market Trends
    • 10.5.2 Market Breakup by Country
    • 10.5.3 Market Forecast

11 SWOT Analysis

  • 11.1 Overview
  • 11.2 Strengths
  • 11.3 Weaknesses
  • 11.4 Opportunities
  • 11.5 Threats

12 Value Chain Analysis

13 Porters Five Forces Analysis

  • 13.1 Overview
  • 13.2 Bargaining Power of Buyers
  • 13.3 Bargaining Power of Suppliers
  • 13.4 Degree of Competition
  • 13.5 Threat of New Entrants
  • 13.6 Threat of Substitutes

14 Price Analysis

15 Competitive Landscape

  • 15.1 Market Structure
  • 15.2 Key Players
  • 15.3 Profiles of Key Players
    • 15.3.1 Accenture plc
      • 15.3.1.1 Company Overview
      • 15.3.1.2 Product Portfolio
      • 15.3.1.3 Financials
      • 15.3.1.4 SWOT Analysis
    • 15.3.2 Atos SE
      • 15.3.2.1 Company Overview
      • 15.3.2.2 Product Portfolio
      • 15.3.2.3 Financials
      • 15.3.2.4 SWOT Analysis
    • 15.3.3 Cisco Systems, Inc.
      • 15.3.3.1 Company Overview
      • 15.3.3.2 Product Portfolio
      • 15.3.3.3 Financials
      • 15.3.3.4 SWOT Analysis
    • 15.3.4 DXC Technology
      • 15.3.4.1 Company Overview
      • 15.3.4.2 Product Portfolio
      • 15.3.4.3 Financials
      • 15.3.4.4 SWOT Analysis
    • 15.3.5 Fujitsu Limited
      • 15.3.5.1 Company Overview
      • 15.3.5.2 Product Portfolio
      • 15.3.5.3 Financials
      • 15.3.5.4 SWOT Analysis
    • 15.3.6 Google LLC (Alphabet Inc.)
      • 15.3.6.1 Company Overview
      • 15.3.6.2 Product Portfolio
      • 15.3.6.3 SWOT Analysis
    • 15.3.7 HCL Technologies
      • 15.3.7.1 Company Overview
      • 15.3.7.2 Product Portfolio
      • 15.3.7.3 Financials
      • 15.3.7.4 SWOT Analysis
    • 15.3.8 Hewlett Packard Enterprise
      • 15.3.8.1 Company Overview
      • 15.3.8.2 Product Portfolio
      • 15.3.8.3 Financials
      • 15.3.8.4 SWOT Analysis
    • 15.3.9 International Business Machines Corporation
      • 15.3.9.1 Company Overview
      • 15.3.9.2 Product Portfolio
      • 15.3.9.3 Financials
      • 15.3.9.4 SWOT Analysis
    • 15.3.10 Infosys Limited
      • 15.3.10.1 Company Overview
      • 15.3.10.2 Product Portfolio
      • 15.3.10.3 Financials
      • 15.3.10.4 SWOT Analysis
    • 15.3.11 NEC Corporation (AT&T Inc.)
      • 15.3.11.1 Company Overview
      • 15.3.11.2 Product Portfolio
      • 15.3.11.3 Financials
      • 15.3.11.4 SWOT Analysis
    • 15.3.12 NTT DATA Corporation (Nippon Telegraph and Telephone Corporation)
      • 15.3.12.1 Company Overview
      • 15.3.12.2 Product Portfolio
      • 15.3.12.3 Financials
      • 15.3.12.4 SWOT Analysis
    • 15.3.13 Wipro Limited
      • 15.3.13.1 Company Overview
      • 15.3.13.2 Product Portfolio
      • 15.3.13.3 Financials

List of Figures

  • Figure 1: Global: Cloud Managed Services Market: Major Drivers and Challenges
  • Figure 2: Global: Cloud Managed Services Market: Sales Value (in Billion USD), 2019-2024
  • Figure 3: Global: Cloud Managed Services Market Forecast: Sales Value (in Billion USD), 2025-2033
  • Figure 4: Global: Cloud Managed Services Market: Breakup by Service Type (in %), 2024
  • Figure 5: Global: Cloud Managed Services Market: Breakup by Deployment Model (in %), 2024
  • Figure 6: Global: Cloud Managed Services Market: Breakup by Organization Size (in %), 2024
  • Figure 7: Global: Cloud Managed Services Market: Breakup by Vertical (in %), 2024
  • Figure 8: Global: Cloud Managed Services Market: Breakup by Region (in %), 2024
  • Figure 9: Global: Cloud Managed Services (Managed Network Services) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 10: Global: Cloud Managed Services (Managed Network Services) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 11: Global: Cloud Managed Services (Managed Business Services) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 12: Global: Cloud Managed Services (Managed Business Services) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 13: Global: Cloud Managed Services (Managed Security Services) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 14: Global: Cloud Managed Services (Managed Security Services) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 15: Global: Cloud Managed Services (Managed Infrastructure Services) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 16: Global: Cloud Managed Services (Managed Infrastructure Services) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 17: Global: Cloud Managed Services (Managed Mobility Services) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 18: Global: Cloud Managed Services (Managed Mobility Services) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 19: Global: Cloud Managed Services (Managed Communication and Collaboration Services) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 20: Global: Cloud Managed Services (Managed Communication and Collaboration Services) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 21: Global: Cloud Managed Services (Private Cloud) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 22: Global: Cloud Managed Services (Private Cloud) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 23: Global: Cloud Managed Services (Public Cloud) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 24: Global: Cloud Managed Services (Public Cloud) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 25: Global: Cloud Managed Services (Large Enterprises) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 26: Global: Cloud Managed Services (Large Enterprises) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 27: Global: Cloud Managed Services (Small and Medium-sized Enterprises) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 28: Global: Cloud Managed Services (Small and Medium-sized Enterprises) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 29: Global: Cloud Managed Services (Retail and Consumer Goods) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 30: Global: Cloud Managed Services (Retail and Consumer Goods) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 31: Global: Cloud Managed Services (BFSI) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 32: Global: Cloud Managed Services (BFSI) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 33: Global: Cloud Managed Services (Telecom) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 34: Global: Cloud Managed Services (Telecom) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 35: Global: Cloud Managed Services (Government and Public Sector) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 36: Global: Cloud Managed Services (Government and Public Sector) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 37: Global: Cloud Managed Services (Healthcare and Lifesciences) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 38: Global: Cloud Managed Services (Healthcare and Lifesciences) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 39: Global: Cloud Managed Services (Manufacturing) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 40: Global: Cloud Managed Services (Manufacturing) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 41: Global: Cloud Managed Services (Energy and Utilities) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 42: Global: Cloud Managed Services (Energy and Utilities) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 43: Global: Cloud Managed Services (IT) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 44: Global: Cloud Managed Services (IT) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 45: Global: Cloud Managed Services (Other Verticals) Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 46: Global: Cloud Managed Services (Other Verticals) Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 47: North America: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 48: North America: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 49: United States: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 50: United States: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 51: Canada: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 52: Canada: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 53: Asia-Pacific: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 54: Asia-Pacific: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 55: China: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 56: China: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 57: Japan: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 58: Japan: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 59: India: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 60: India: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 61: South Korea: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 62: South Korea: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 63: Australia: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 64: Australia: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 65: Indonesia: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 66: Indonesia: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 67: Others: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 68: Others: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 69: Europe: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 70: Europe: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 71: Germany: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 72: Germany: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 73: France: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 74: France: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 75: United Kingdom: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 76: United Kingdom: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 77: Italy: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 78: Italy: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 79: Spain: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 80: Spain: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 81: Russia: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 82: Russia: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 83: Others: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 84: Others: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 85: Latin America: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 86: Latin America: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 87: Brazil: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 88: Brazil: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 89: Mexico: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 90: Mexico: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 91: Others: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 92: Others: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 93: Middle East and Africa: Cloud Managed Services Market: Sales Value (in Million USD), 2019 & 2024
  • Figure 94: Middle East and Africa: Cloud Managed Services Market: Breakup by Country (in %), 2024
  • Figure 95: Middle East and Africa: Cloud Managed Services Market Forecast: Sales Value (in Million USD), 2025-2033
  • Figure 96: Global: Cloud Managed Services Industry: SWOT Analysis
  • Figure 97: Global: Cloud Managed Services Industry: Value Chain Analysis
  • Figure 98: Global: Cloud Managed Services Industry: Porter's Five Forces Analysis

List of Tables

  • Table 1: Global: Cloud Managed Services Market: Key Industry Highlights, 2024 and 2033
  • Table 2: Global: Cloud Managed Services Market Forecast: Breakup by Service Type (in Million USD), 2025-2033
  • Table 3: Global: Cloud Managed Services Market Forecast: Breakup by Deployment Model (in Million USD), 2025-2033
  • Table 4: Global: Cloud Managed Services Market Forecast: Breakup by Organization Size (in Million USD), 2025-2033
  • Table 5: Global: Cloud Managed Services Market Forecast: Breakup by Vertical (in Million USD), 2025-2033
  • Table 6: Global: Cloud Managed Services Market Forecast: Breakup by Region (in Million USD), 2025-2033
  • Table 7: Global: Cloud Managed Services Market: Competitive Structure
  • Table 8: Global: Cloud Managed Services Market: Key Players