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1654389

商業軟體和服務市場規模、佔有率、趨勢分析報告：按軟體、服務、部署、最終用途、公司規模、地區、細分市場預測，2025-2030 年

Business Software And Services Market Size, Share & Trends Analysis Report By Software (Finance, Sales & Marketing), By Service (Consulting, Managed Services), By Deployment, By End-use, By Enterprise Size, By Region, And Segment Forecasts, 2025 - 2030
出版日期: | 出版商: Grand View Research | 英文 120 Pages | 商品交期: 2-10個工作天內

價格

商業軟體和服務市場的成長和趨勢

根據Grand View Research, Inc.的最新報告，全球商業軟體和服務市場規模預計到2030年將達到11,537.5億美元。預計 2025 年至 2030 年間市場複合年成長率將達到 12.1%。由於海量企業資料的快速成長和擴大使用自動化來加強業務，預計市場將會蓬勃發展。各類組織和企業對提高業務效率和透明度的需求迅速成長，推動市場的成長。例如，SAP SE宣布將於2022年11月推出SAP Build，這將實現對整個流程鏈的安全存取。該解決方案使具有最少技術知識的商業用戶能夠建立和改進企業應用程式、自動化工作流程並輕鬆設計商業網站。

機器學習、區塊鏈和雲端等創新和技術進步是商務用軟體服務市場成長的主要驅動力。商務用軟體和服務的主要市場參與企業正在擁抱雲端基礎的平台。該技術成本低廉，因此即使是中小型企業也可以採用它。雲端提供的企業軟體和服務（如系統變更、升級、資料備份和安全性）被廣泛應用於業務流程，有助於降低成本並將業務整合到單一中央系統中，從而提高業務活動的透明度。因此，採用此類解決方案為市場成長帶來了豐厚的機會。

疫情的爆發對推動市場成長起了決定性的作用。由於 COVID-19 造成的經濟不確定性，許多企業軟體和服務供應商預計將專注於面向客戶服務的解決方案，例如主動協助客戶進行數位化旅程，並在其廣泛的資料和分析解決方案組合中宣布多項新的產品增強功能。例如，2022 年 10 月，Oracle 公司宣布了其綜合資料和分析解決方案產品組合中的多項新產品增強功能。 Oracle Analytics Cloud (OAC) 的最新更新旨在使業務用戶能夠利用 IT 產生的、精選的資料資產（例如集中式語意模式），同時減少對 IT 的依賴，從而提高工作效率。

商業軟體和服務市場報告重點

  • 在軟體領域，銷售和行銷部門預計將在 2024 年至 2030 年間實現最高的複合年成長率。銷售和行銷管理軟體被企業廣泛用於結合銷售流程和任務。
  • 在服務方面，支援和維護部門在 2023 年佔據了市場主導地位。這可以歸因於識別和修復產品品質問題的軟體經營模式的出現。
  • 預計雲端運算領域將成為預測期內成長最快的採用領域，因為它使用戶能夠以常規、手動和無憂的方式從任何地方存取資料，而無需升級業務軟體解決方案。
  • 根據公司規模，預計中小型企業部門在預測期內將實現可觀的成長率。政府透過數位中小企業 (SME)宣傳活動（例如影片行銷、社群媒體和搜尋引擎行銷）不斷增加的舉措預計將推動中小企業部門的成長。
  • 預計 2025 年至 2030 年間，醫療領域將成為成長最快的終端用途領域。這種成長歸因於對文件流程、健康資料交換和儲存的流程簡化的需求不斷成長。
  • 2024 年，北美佔據了收益最大的市場佔有率，預計在預測期內將繼續佔據市場主導地位。機器學習、人工智慧和區塊鏈等先進技術的不斷採用正在促進該地區市場的成長。

目錄

第1章調查方法與範圍

第 2 章執行摘要

3. 商業軟體和服務變數、趨勢和範圍

  • 市場介紹/電網展望
  • 產業價值鏈分析
  • 市場動態
    • 市場促進因素分析
    • 市場限制因素分析
    • 行業機會
  • 商業軟體和服務分析工具
    • 波特的分析
    • PESTEL 分析

第 4 章 商業軟體與服務市場：軟體估計與趨勢分析

  • 細分儀表板
  • 商業軟體與服務：2024 年與 2030 年的軟體變化分析
  • 金融
  • 銷售與行銷
  • 人力資源
  • 供應鏈
  • 其他

第 5 章 商業軟體和服務市場：按服務分類的估計和趨勢分析

  • 細分儀表板
  • 商業軟體與服務：2024 年和 2030 年服務變化分析
  • 諮詢
  • 託管服務
  • 支援和維護

第6章 商業軟體和服務市場：按類型、估計和趨勢分析

  • 細分儀表板
  • 商業軟體與服務：2024 年和 2030 年成長趨勢分析
  • 雲
  • 本地

第 7 章 商業軟體和服務市場：按公司規模進行的估計和趨勢分析

  • 細分儀表板
  • 商業軟體與服務：2024 年和 2030 年公司規模變化分析
  • 大型企業
  • 中小型企業

第 8 章商業軟體和服務市場：最終用途、估計和趨勢分析

  • 細分儀表板
  • 商業軟體與服務：2024 年和 2030 年最終用途變化分析
  • 航太和國防
  • BFSI
  • 政府
  • 醫療
  • 資訊科技和通訊
  • 製造業
  • 零售
  • 運輸
  • 其他

第9章商業軟體和服務市場：區域、估計和趨勢分析

  • 2024 年及 2030 年各地區商業軟體及服務佔有率
  • 北美洲
    • 按軟體分類，2018 - 2030 年
    • 按服務分類，2018-2030 年
    • 按部署，2018-2030 年
    • 按公司規模，2018 年至 2030 年
    • 按最終用途分類，2018-2030 年
    • 美國
    • 加拿大
    • 墨西哥
  • 歐洲
    • 按軟體分類，2018 - 2030 年
    • 按服務分類，2018-2030 年
    • 按部署，2018-2030 年
    • 按公司規模，2018 年至 2030 年
    • 按最終用途分類，2018-2030 年
    • 法國
  • 亞太地區
    • 按軟體分類，2018 - 2030 年
    • 按服務分類，2018-2030 年
    • 按部署，2018-2030 年
    • 按公司規模，2018 年至 2030 年
    • 按最終用途分類，2018-2030 年
    • 中國
    • 印度
    • 日本
    • 澳洲
    • 韓國
  • 拉丁美洲
    • 按軟體分類，2018 - 2030 年
    • 按服務分類，2018-2030 年
    • 按部署，2018-2030 年
    • 按公司規模，2018 年至 2030 年
    • 按最終用途分類，2018-2030 年
    • 巴西
  • 中東和非洲
    • 按軟體分類，2018 - 2030 年
    • 按服務分類，2018-2030 年
    • 按部署，2018-2030 年
    • 按公司規模，2018 年至 2030 年
    • 按最終用途分類，2018-2030 年
    • 沙烏地阿拉伯
    • 阿拉伯聯合大公國
    • 南非

第10章 競爭格局

  • 主要市場參與企業的近期趨勢和影響分析
  • 公司分類
  • 公司市場佔有率分析
  • 公司熱圖分析
  • 戰略地圖
    • 擴張
    • 合併和收購
    • 夥伴關係和合作
    • 新產品發布
    • 研究與開發
  • 公司簡介
    • Acumatica, Inc.
    • Deltek, Inc.
    • Epicor Software Corporation
    • IBM Corporation
    • Infor
    • Microsoft
    • MicroStrategy Incorporated
    • NetSuite Inc.
    • Oracle
    • SAP SE
    • SYSPRO
    • Unit4
Product Code: GVR-3-68038-149-8

Business Software And Services Market Growth & Trends:

The global business software and services market size is anticipated to reach USD 1,153.75 billion by 2030, according to a new report by Grand View Research, Inc. The market is projected to grow at a CAGR of 12.1% from 2025 to 2030. The market is expected to flourish due to the rapid proliferation of massive enterprise data and the rising use of automation to enhance business operations. The rapidly expanding need for increased operational effectiveness and transparency across various organizations and businesses propels the market growth. For instance, in November 2022, SAP SE announced the launch of SAP Build, allowing secure access to the full process chain. The solution enables business users with minimal technical knowledge to build and improve company apps, automate workflows, and easily design business websites.

Innovation and technological advances such as machine learning, blockchain, and cloud are the primary drivers for the business software and services market growth. The leading market players in commercial software and services have adopted cloud-based platforms. Both small and medium-sized businesses can employ this technology due to its inexpensive nature. Corporate software and services offered by the cloud, such as system alterations, upgrades, data backups, and security, are widely employed in business processes to help reduce costs and consolidate business operations into a single central system, resulting in increased transparency in business activities. Thus, the adoption of these solutions offers lucrative opportunities for the growth of the market.

The pandemic outbreak played a decisive role in driving the market's growth. Due to the COVID-19-induced economic uncertainties, many corporate software and service providers are expected to emphasize customer-service-oriented solutions, such as proactive assistance in customers' digital journeys, and announce several new product enhancements across its extensive portfolio of data and analytics solutions. For instance, in October 2022, Oracle Corporation announced several new product enhancements across its comprehensive data and analytics solutions portfolio. The recent updates to Oracle Analytics Cloud (OAC) are intended to increase business users' productivity by reducing their dependency on IT while still allowing them to take advantage of curated data assets generated by IT, including the centralized semantic model.

Business Software And Services Market Report Highlights:

  • In terms of software, the sales and marketing segment is anticipated to witness the highest CAGR from 2024 to 2030. Sales and marketing management software is widely used by businesses to combine their sales procedures and tasks
  • In terms of service, the support and maintenance segment dominated the market in 2023. This can be attributed to the emergence of software business models to identify and fix issues related to product quality
  • The cloud segment is expected to emerge as the fastest-growing deployment segment over the forecast period as it eliminates the need to upgrade business software solutions and enables users to access data from any location in a hassle-free way periodically and manually
  • In terms of enterprise size, the small and medium enterprises segment is expected to register a promising growth rate over the forecast period. The growing number of government initiatives through digital Small and Medium Enterprise (SME) campaigns such as video marketing, social media, and search engine marketing is expected to drive the growth of the small & medium enterprises segment
  • The healthcare segment is expected to emerge as the fastest-growing end-use segment from 2025 to 2030. This growth can be attributed to the increasing demand for process streamlining in the documentation process, health data exchange, and storage
  • North America accounted for the largest market share in terms of revenue in 2024 and is expected to continue to dominate the market over the forecast period. Increased adoption of advanced technologies such as machine learning, artificial intelligence, and blockchain is contributing to the regional market growth

Table of Contents

Chapter 1. Methodology and Scope

  • 1.1. Methodology segmentation & scope
  • 1.2. Market Definitions
  • 1.3. Research Methodology
    • 1.3.1. Information Procurement
    • 1.3.2. Information or Data Analysis
    • 1.3.3. Market Formulation & Data Visualization
    • 1.3.4. Data Validation & Publishing
  • 1.4. Research Scope and Assumptions
    • 1.4.1. List of Data Sources

Chapter 2. Executive Summary

  • 2.1. Market Outlook
  • 2.2. Segment Outlook
  • 2.3. Competitive Insights

Chapter 3. Business Software and Services Variables, Trends & Scope

  • 3.1. Market Introduction/Lineage Outlook
  • 3.2. Industry Value Chain Analysis
  • 3.3. Market Dynamics
    • 3.3.1. Market Drivers Analysis
    • 3.3.2. Market Restraints Analysis
    • 3.3.3. Industry Opportunities
  • 3.4. Business Software and Services Analysis Tools
    • 3.4.1. Porter's Analysis
      • 3.4.1.1. Bargaining power of the suppliers
      • 3.4.1.2. Bargaining power of the buyers
      • 3.4.1.3. Threats of substitution
      • 3.4.1.4. Threats from new entrants
    • 3.4.2. PESTEL Analysis
      • 3.4.2.1. Political landscape
      • 3.4.2.2. Economic and Social landscape
      • 3.4.2.3. Technological landscape
      • 3.4.2.4. Environmental landscape
      • 3.4.2.5. Legal landscape

Chapter 4. Business Software and Services Market: Software Estimates & Trend Analysis

  • 4.1. Segment Dashboard
  • 4.2. Business Software and Services: Software Movement Analysis, 2024 & 2030 (USD Billion)
  • 4.3. Finance
    • 4.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 4.4. Sales & Marketing
    • 4.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 4.5. Human Resource
    • 4.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 4.6. Supply Chain
    • 4.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 4.7. Others
    • 4.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 5. Business Software and Services Market: Service Estimates & Trend Analysis

  • 5.1. Segment Dashboard
  • 5.2. Business Software and Services: Service Movement Analysis, 2024 & 2030 (USD Billion)
  • 5.3. Consulting
    • 5.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 5.4. Managed Services
    • 5.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 5.5. Support & Maintenance
    • 5.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 6. Business Software and Services Market: Deployment Estimates & Trend Analysis

  • 6.1. Segment Dashboard
  • 6.2. Business Software and Services: Deployment Movement Analysis, 2024 & 2030 (USD Billion)
  • 6.3. Cloud
    • 6.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 6.4. On-premise
    • 6.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 7. Business Software and Services Market: Enterprise Size Estimates & Trend Analysis

  • 7.1. Segment Dashboard
  • 7.2. Business Software and Services: Enterprise Size Movement Analysis, 2024 & 2030 (USD Billion)
  • 7.3. Large Enterprises
    • 7.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 7.4. Small & Medium Enterprises
    • 7.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 8. Business Software and Services Market: End Use Estimates & Trend Analysis

  • 8.1. Segment Dashboard
  • 8.2. Business Software and Services: End Use Movement Analysis, 2024 & 2030 (USD Billion)
  • 8.3. Aerospace & Defense
    • 8.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 8.4. BFSI
    • 8.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 8.5. Government
    • 8.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 8.6. Healthcare
    • 8.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 8.7. IT & Telecom
    • 8.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 8.8. Manufacturing
    • 8.8.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 8.9. Retail
    • 8.9.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 8.10. Transportation
    • 8.10.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • 8.11. Others
    • 8.11.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)

Chapter 9. Business Software and Services Market: Regional Estimates & Trend Analysis

  • 9.1. Business Software and Services Share, By Region, 2024 & 2030 (USD Billion)
  • 9.2. North America
    • 9.2.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 9.2.2. Market estimates and forecast by software, 2018 - 2030 (Revenue, USD Billion)
    • 9.2.3. Market estimates and forecast by service, 2018 - 2030 (Revenue, USD Billion)
    • 9.2.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 9.2.5. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 9.2.6. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
    • 9.2.7. U.S.
      • 9.2.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 9.2.7.2. Market estimates and forecast by software, 2018 - 2030 (Revenue, USD Billion)
      • 9.2.7.3. Market estimates and forecast by service, 2018 - 2030 (Revenue, USD Billion)
      • 9.2.7.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 9.2.7.5. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 9.2.7.6. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
    • 9.2.8. Canada
      • 9.2.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 9.2.8.2. Market estimates and forecast by software, 2018 - 2030 (Revenue, USD Billion)
      • 9.2.8.3. Market estimates and forecast by service, 2018 - 2030 (Revenue, USD Billion)
      • 9.2.8.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 9.2.8.5. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 9.2.8.6. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
    • 9.2.9. Mexico
      • 9.2.9.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 9.2.9.2. Market estimates and forecast by software, 2018 - 2030 (Revenue, USD Billion)
      • 9.2.9.3. Market estimates and forecast by service, 2018 - 2030 (Revenue, USD Billion)
      • 9.2.9.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 9.2.9.5. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 9.2.9.6. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
  • 9.3. Europe
    • 9.3.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 9.3.2. Market estimates and forecast by software, 2018 - 2030 (Revenue, USD Billion)
    • 9.3.3. Market estimates and forecast by service, 2018 - 2030 (Revenue, USD Billion)
    • 9.3.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 9.3.5. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 9.3.6. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
    • 9.3.7. France
      • 9.3.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 9.3.7.2. Market estimates and forecast by software, 2018 - 2030 (Revenue, USD Billion)
      • 9.3.7.3. Market estimates and forecast by service, 2018 - 2030 (Revenue, USD Billion)
      • 9.3.7.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 9.3.7.5. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 9.3.7.6. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
  • 9.4. Asia Pacific
    • 9.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 9.4.2. Market estimates and forecast by software, 2018 - 2030 (Revenue, USD Billion)
    • 9.4.3. Market estimates and forecast by service, 2018 - 2030 (Revenue, USD Billion)
    • 9.4.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 9.4.5. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 9.4.6. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
    • 9.4.7. China
      • 9.4.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 9.4.7.2. Market estimates and forecast by software, 2018 - 2030 (Revenue, USD Billion)
      • 9.4.7.3. Market estimates and forecast by service, 2018 - 2030 (Revenue, USD Billion)
      • 9.4.7.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 9.4.7.5. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 9.4.7.6. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
    • 9.4.8. India
      • 9.4.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 9.4.8.2. Market estimates and forecast by software, 2018 - 2030 (Revenue, USD Billion)
      • 9.4.8.3. Market estimates and forecast by service, 2018 - 2030 (Revenue, USD Billion)
      • 9.4.8.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 9.4.8.5. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 9.4.8.6. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
    • 9.4.9. Japan
      • 9.4.9.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 9.4.9.2. Market estimates and forecast by software, 2018 - 2030 (Revenue, USD Billion)
      • 9.4.9.3. Market estimates and forecast by service, 2018 - 2030 (Revenue, USD Billion)
      • 9.4.9.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 9.4.9.5. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 9.4.9.6. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
    • 9.4.10. Australia
      • 9.4.10.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 9.4.10.2. Market estimates and forecast by software, 2018 - 2030 (Revenue, USD Billion)
      • 9.4.10.3. Market estimates and forecast by service, 2018 - 2030 (Revenue, USD Billion)
      • 9.4.10.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 9.4.10.5. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 9.4.10.6. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
    • 9.4.11. South Korea
      • 9.4.11.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 9.4.11.2. Market estimates and forecast by software, 2018 - 2030 (Revenue, USD Billion)
      • 9.4.11.3. Market estimates and forecast by service, 2018 - 2030 (Revenue, USD Billion)
      • 9.4.11.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 9.4.11.5. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 9.4.11.6. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
  • 9.5. Latin America
    • 9.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 9.5.2. Market estimates and forecast by software, 2018 - 2030 (Revenue, USD Billion)
    • 9.5.3. Market estimates and forecast by service, 2018 - 2030 (Revenue, USD Billion)
    • 9.5.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 9.5.5. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 9.5.6. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
    • 9.5.7. Brazil
      • 9.5.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 9.5.7.2. Market estimates and forecast by software, 2018 - 2030 (Revenue, USD Billion)
      • 9.5.7.3. Market estimates and forecast by service, 2018 - 2030 (Revenue, USD Billion)
      • 9.5.7.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 9.5.7.5. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 9.5.7.6. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
  • 9.6. Middle East & Africa
    • 9.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 9.6.2. Market estimates and forecast by software, 2018 - 2030 (Revenue, USD Billion)
    • 9.6.3. Market estimates and forecast by service, 2018 - 2030 (Revenue, USD Billion)
    • 9.6.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
    • 9.6.5. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
    • 9.6.6. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
    • 9.6.7. Saudi Arabia
      • 9.6.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 9.6.7.2. Market estimates and forecast by software, 2018 - 2030 (Revenue, USD Billion)
      • 9.6.7.3. Market estimates and forecast by service, 2018 - 2030 (Revenue, USD Billion)
      • 9.6.7.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 9.6.7.5. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 9.6.7.6. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
    • 9.6.8. UAE
      • 9.6.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 9.6.8.2. Market estimates and forecast by software, 2018 - 2030 (Revenue, USD Billion)
      • 9.6.8.3. Market estimates and forecast by service, 2018 - 2030 (Revenue, USD Billion)
      • 9.6.8.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 9.6.8.5. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 9.6.8.6. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)
    • 9.6.9. South Africa
      • 9.6.9.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 9.6.9.2. Market estimates and forecast by software, 2018 - 2030 (Revenue, USD Billion)
      • 9.6.9.3. Market estimates and forecast by service, 2018 - 2030 (Revenue, USD Billion)
      • 9.6.9.4. Market estimates and forecast by deployment, 2018 - 2030 (Revenue, USD Billion)
      • 9.6.9.5. Market estimates and forecast by enterprise size, 2018 - 2030 (Revenue, USD Billion)
      • 9.6.9.6. Market estimates and forecast by end use, 2018 - 2030 (Revenue, USD Billion)

Chapter 10. Competitive Landscape

  • 10.1. Recent Developments & Impact Analysis by Key Market Participants
  • 10.2. Company Categorization
  • 10.3. Company Market Share Analysis
  • 10.4. Company Heat Map Analysis
  • 10.5. Strategy Mapping
    • 10.5.1. Expansion
    • 10.5.2. Mergers & Acquisition
    • 10.5.3. Partnerships & Collaborations
    • 10.5.4. New Product Launches
    • 10.5.5. Research And Development
  • 10.6. Company Profiles
    • 10.6.1. Acumatica, Inc.
      • 10.6.1.1. Participant's Overview
      • 10.6.1.2. Financial Performance
      • 10.6.1.3. Product Benchmarking
      • 10.6.1.4. Recent Developments
    • 10.6.2. Deltek, Inc.
      • 10.6.2.1. Participant's Overview
      • 10.6.2.2. Financial Performance
      • 10.6.2.3. Product Benchmarking
      • 10.6.2.4. Recent Developments
    • 10.6.3. Epicor Software Corporation
      • 10.6.3.1. Participant's Overview
      • 10.6.3.2. Financial Performance
      • 10.6.3.3. Product Benchmarking
      • 10.6.3.4. Recent Developments
    • 10.6.4. IBM Corporation
      • 10.6.4.1. Participant's Overview
      • 10.6.4.2. Financial Performance
      • 10.6.4.3. Product Benchmarking
      • 10.6.4.4. Recent Developments
    • 10.6.5. Infor
      • 10.6.5.1. Participant's Overview
      • 10.6.5.2. Financial Performance
      • 10.6.5.3. Product Benchmarking
      • 10.6.5.4. Recent Developments
    • 10.6.6. Microsoft
      • 10.6.6.1. Participant's Overview
      • 10.6.6.2. Financial Performance
      • 10.6.6.3. Product Benchmarking
      • 10.6.6.4. Recent Developments
    • 10.6.7. MicroStrategy Incorporated
      • 10.6.7.1. Participant's Overview
      • 10.6.7.2. Financial Performance
      • 10.6.7.3. Product Benchmarking
      • 10.6.7.4. Recent Developments
    • 10.6.8. NetSuite Inc.
      • 10.6.8.1. Participant's Overview
      • 10.6.8.2. Financial Performance
      • 10.6.8.3. Product Benchmarking
      • 10.6.8.4. Recent Developments
    • 10.6.9. Oracle
      • 10.6.9.1. Participant's Overview
      • 10.6.9.2. Financial Performance
      • 10.6.9.3. Product Benchmarking
      • 10.6.9.4. Recent Developments
    • 10.6.10. SAP SE
      • 10.6.10.1. Participant's Overview
      • 10.6.10.2. Financial Performance
      • 10.6.10.3. Product Benchmarking
      • 10.6.10.4. Recent Developments
    • 10.6.11. SYSPRO
      • 10.6.11.1. Participant's Overview
      • 10.6.11.2. Financial Performance
      • 10.6.11.3. Product Benchmarking
      • 10.6.11.4. Recent Developments
    • 10.6.12. Unit4
      • 10.6.12.1. Participant's Overview
      • 10.6.12.2. Financial Performance
      • 10.6.12.3. Product Benchmarking
      • 10.6.12.4. Recent Developments

List of Tables

  • Table 1. List of Abbreviation
  • Table 2. Global business software and services market, 2018 - 2030 (USD Billion)
  • Table 3. Global business software and services market, by region, 2018 - 2030 (USD Billion)
  • Table 4. Global business software and services market, by software, 2018 - 2030 (USD Billion)
  • Table 5. Global business software and services market, by service, 2018 - 2030 (USD Billion)
  • Table 6. Global business software and services market, by deployment, 2018 - 2030 (USD Billion)
  • Table 7. Global business software and services market, by enterprise size, 2018 - 2030 (USD Billion)
  • Table 8. Global business software and services market, by vertical, 2018 - 2030 (USD Billion)
  • Table 9. Global finance market by region, 2018 - 2030 (USD Billion)
  • Table 10. Global sales & marketing market by region, 2018 - 2030 (USD Billion)
  • Table 11. Global human resource market by region, 2018 - 2030 (USD Billion)
  • Table 12. Global supply chain market by region, 2018 - 2030 (USD Billion)
  • Table 13. Global others market by region, 2018 - 2030 (USD Billion)
  • Table 14. Global consulting market by region, 2018 - 2030 (USD Billion)
  • Table 15. Global managed services market by region, 2018 - 2030 (USD Billion)
  • Table 16. Global support & maintenance market by region, 2018 - 2030 (USD Billion)
  • Table 17. Global cloud market by region, 2018 - 2030 (USD Billion)
  • Table 18. Global on-premise market by region, 2018 - 2030 (USD Billion)
  • Table 19. Global large enterprises market by region, 2018 - 2030 (USD Billion)
  • Table 20. Global small & medium enterprises market by region, 2018 - 2030 (USD Billion)
  • Table 21. Global aerospace & defense market by region, 2018 - 2030 (USD Billion)
  • Table 22. Global BFSI market by region, 2018 - 2030 (USD Billion)
  • Table 23. Global government market by region, 2018 - 2030 (USD Billion)
  • Table 24. Global healthcare market by region, 2018 - 2030 (USD Billion)
  • Table 25. Global IT & telecom market by region, 2018 - 2030 (USD Billion)
  • Table 26. Global manufacturing market by region, 2018 - 2030 (USD Billion)
  • Table 27. Global retail market by region, 2018 - 2030 (USD Billion)
  • Table 28. Global transportation market by region, 2018 - 2030 (USD Billion)
  • Table 29. Global others market by region, 2018 - 2030 (USD Billion)
  • Table 30. North America business software and services market, by software 2018 - 2030 (USD Billion)
  • Table 31. North America business software and services market, by service 2018 - 2030 (USD Billion)
  • Table 32. North America business software and services market, by deployment 2018 - 2030 (USD Billion)
  • Table 33. North America business software and services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 34. North America business software and services market, by vertical 2018 - 2030 (USD Billion)
  • Table 35. U.S. business software and services market, by software 2018 - 2030 (USD Billion)
  • Table 36. U.S. business software and services market, by service 2018 - 2030 (USD Billion)
  • Table 37. U.S. business software and services market, by deployment 2018 - 2030 (USD Billion)
  • Table 38. U.S. business software and services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 39. U.S. business software and services market, by end use 2018 - 2030 (USD Billion)
  • Table 40. Canada business software and services market, by software 2018 - 2030 (USD Billion)
  • Table 41. Canada business software and services market, by service 2018 - 2030 (USD Billion)
  • Table 42. Canada business software and services market, by deployment 2018 - 2030 (USD Billion)
  • Table 43. Canada business software and services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 44. Canada business software and services market, by end use 2018 - 2030 (USD Billion)
  • Table 45. Mexico business software and services market, by software 2018 - 2030 (USD Billion)
  • Table 46. Mexico business software and services market, by service 2018 - 2030 (USD Billion)
  • Table 47. Mexico business software and services market, by deployment 2018 - 2030 (USD Billion)
  • Table 48. Mexico business software and services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 49. Mexico business software and services market, by end use 2018 - 2030 (USD Billion)
  • Table 50. Europe business software and services market, by software 2018 - 2030 (USD Billion)
  • Table 51. Europe business software and services market, by service 2018 - 2030 (USD Billion)
  • Table 52. Europe business software and services market, by deployment 2018 - 2030 (USD Billion)
  • Table 53. Europe business software and services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 54. Europe business software and services market, by end use 2018 - 2030 (USD Billion)
  • Table 55. UK business software and services market, by software 2018 - 2030 (USD Billion)
  • Table 56. UK business software and services market, by service 2018 - 2030 (USD Billion)
  • Table 57. UK business software and services market, by deployment 2018 - 2030 (USD Billion)
  • Table 58. UK business software and services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 59. UK business software and services market, by end use 2018 - 2030 (USD Billion)
  • Table 60. Germany business software and services market, by software 2018 - 2030 (USD Billion)
  • Table 61. Germany business software and services market, by service 2018 - 2030 (USD Billion)
  • Table 62. Germany business software and services market, by deployment 2018 - 2030 (USD Billion)
  • Table 63. Germany business software and services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 64. Germany business software and services market, by end use 2018 - 2030 (USD Billion)
  • Table 65. France business software and services market, by software 2018 - 2030 (USD Billion)
  • Table 66. France business software and services market, by service 2018 - 2030 (USD Billion)
  • Table 67. France business software and services market, by deployment 2018 - 2030 (USD Billion)
  • Table 68. France business software and services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 69. France business software and services market, by end use 2018 - 2030 (USD Billion)
  • Table 70. Asia Pacific business software and services market, by software 2018 - 2030 (USD Billion)
  • Table 71. Asia Pacific business software and services market, by service 2018 - 2030 (USD Billion)
  • Table 72. Asia Pacific business software and services market, by deployment 2018 - 2030 (USD Billion)
  • Table 73. Asia Pacific business software and services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 74. Asia Pacific business software and services market, by end use 2018 - 2030 (USD Billion)
  • Table 75. China business software and services market, by software 2018 - 2030 (USD Billion)
  • Table 76. China business software and services market, by service 2018 - 2030 (USD Billion)
  • Table 77. China business software and services market, by deployment 2018 - 2030 (USD Billion)
  • Table 78. China business software and services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 79. China business software and services market, by end use 2018 - 2030 (USD Billion)
  • Table 80. India business software and services market, by software 2018 - 2030 (USD Billion)
  • Table 81. India business software and services market, by service 2018 - 2030 (USD Billion)
  • Table 82. India business software and services market, by deployment 2018 - 2030 (USD Billion)
  • Table 83. India business software and services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 84. India business software and services market, by end use 2018 - 2030 (USD Billion)
  • Table 85. Japan business software and services market, by software 2018 - 2030 (USD Billion)
  • Table 86. Japan business software and services market, by service 2018 - 2030 (USD Billion)
  • Table 87. Japan business software and services market, by deployment 2018 - 2030 (USD Billion)
  • Table 88. Japan business software and services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 89. Japan business software and services market, by end use 2018 - 2030 (USD Billion)
  • Table 90. Australia business software and services market, by software 2018 - 2030 (USD Billion)
  • Table 91. Australia business software and services market, by service 2018 - 2030 (USD Billion)
  • Table 92. Australia business software and services market, by deployment 2018 - 2030 (USD Billion)
  • Table 93. Australia business software and services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 94. Australia business software and services market, by end use 2018 - 2030 (USD Billion)
  • Table 95. South Korea business software and services market, by software 2018 - 2030 (USD Billion)
  • Table 96. South Korea business software and services market, by service 2018 - 2030 (USD Billion)
  • Table 97. South Korea business software and services market, by deployment 2018 - 2030 (USD Billion)
  • Table 98. South Korea business software and services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 99. South Korea business software and services market, by end use 2018 - 2030 (USD Billion)
  • Table 100. Latin America business software and services market, by software 2018 - 2030 (USD Billion)
  • Table 101. Latin America business software and services market, by service 2018 - 2030 (USD Billion)
  • Table 102. Latin America business software and services market, by deployment 2018 - 2030 (USD Billion)
  • Table 103. Latin America business software and services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 104. Latin America business software and services market, by end use 2018 - 2030 (USD Billion)
  • Table 105. Brazil business software and services market, by software 2018 - 2030 (USD Billion)
  • Table 106. Brazil business software and services market, by service 2018 - 2030 (USD Billion)
  • Table 107. Brazil business software and services market, by deployment 2018 - 2030 (USD Billion)
  • Table 108. Brazil business software and services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 109. Brazil business software and services market, by end use 2018 - 2030 (USD Billion)
  • Table 110. Middle East & Africa business software and services market, by software 2018 - 2030 (USD Billion)
  • Table 111. Middle East & Africa business software and services market, by service 2018 - 2030 (USD Billion)
  • Table 112. Middle East & Africa business software and services market, by deployment 2018 - 2030 (USD Billion)
  • Table 113. Middle East & Africa business software and services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 114. Middle East & Africa business software and services market, by end use 2018 - 2030 (USD Billion)
  • Table 115. UAE business software and services market, by software 2018 - 2030 (USD Billion)
  • Table 116. UAE business software and services market, by service 2018 - 2030 (USD Billion)
  • Table 117. UAE business software and services market, by deployment 2018 - 2030 (USD Billion)
  • Table 118. UAE business software and services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 119. UAE business software and services market, by end use 2018 - 2030 (USD Billion)
  • Table 120. Saudi Arabia business software and services market, by software 2018 - 2030 (USD Billion)
  • Table 121. Saudi Arabia business software and services market, by service 2018 - 2030 (USD Billion)
  • Table 122. Saudi Arabia business software and services market, by deployment 2018 - 2030 (USD Billion)
  • Table 123. Saudi Arabia business software and services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 124. Saudi Arabia business software and services market, by end use 2018 - 2030 (USD Billion)
  • Table 125. South Africa business software and services market, by software 2018 - 2030 (USD Billion)
  • Table 126. South Africa business software and services market, by service 2018 - 2030 (USD Billion)
  • Table 127. South Africa business software and services market, by deployment 2018 - 2030 (USD Billion)
  • Table 128. South Africa business software and services market, by enterprise size 2018 - 2030 (USD Billion)
  • Table 129. South Africa business software and services market, by end use 2018 - 2030 (USD Billion)

List of Figures

  • Fig. 1 Business Software and Services Market Segmentation
  • Fig. 2 Market landscape
  • Fig. 3 Information Procurement
  • Fig. 4 Data Analysis Models
  • Fig. 5 Market Formulation and Validation
  • Fig. 6 Data Validating & Publishing
  • Fig. 7 Market Snapshot
  • Fig. 8 Segment Snapshot
  • Fig. 9 Competitive Landscape Snapshot
  • Fig. 10 Business Software and Services: Industry Value Chain Analysis
  • Fig. 11 Business Software and Services: Market Dynamics
  • Fig. 12 Business Software and Services: PORTER's Analysis
  • Fig. 13 Business Software and Services: PESTEL Analysis
  • Fig. 14 Business Software and Services Share by Software, 2024 & 2030 (USD Billion)
  • Fig. 15 Business Software and Services, by Software: Market Share, 2024 & 2030
  • Fig. 16 Finance Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 17 Sales & Marketing Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 18 Human Resource Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 19 Supply Chain Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 20 Others Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 21 Business Software and Services Share by Service, 2024 & 2030 (USD Billion)
  • Fig. 22 Business Software and Services, by Service: Market Share, 2024 & 2030
  • Fig. 23 Consulting Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 24 Managed Services Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 25 Support & Maintenance Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 26 Business Software and Services Share by Deployment, 2024 & 2030 (USD Billion)
  • Fig. 27 Business Software and Services, by Deployment: Market Share, 2024 & 2030
  • Fig. 28 Cloud Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 29 On-premise Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 30 Business Software and Services Share by Enterprise Size, 2024 & 2030 (USD Billion)
  • Fig. 31 Business Software and Services, by Enterprise Size: Market Share, 2024 & 2030
  • Fig. 32 Large Enterprises Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 33 Small & Medium Enterprises Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 34 Business Software and Services Share by End Use, 2024 & 2030 (USD Billion)
  • Fig. 35 Business Software and Services, by End Use: Market Share, 2024 & 2030
  • Fig. 36 Aerospace & Defense Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 37 BFSI Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 38 Government Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 39 Healthcare Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 40 IT & Telecom Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 41 Manufacturing Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 42 Retail Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 43 Transportation Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 44 Others Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 45 Regional Market place: Key Takeaways
  • Fig. 46 North America Business Software and Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 47 U.S. Business Software and Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 48 Canada Business Software and Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 49 Mexico Business Software and Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 50 Europe Business Software and Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 51 UK Business Software and Services Market Estimates and Forecasts, 2018 - 2030) (USD Billion)
  • Fig. 52 Germany Business Software and Services Market Estimates and Forecasts, (2018 - 2030) (USD Billion)
  • Fig. 53 France Business Software and Services Market Estimates and Forecasts, (2018 - 2030) (USD Billion)
  • Fig. 54 Asia Pacific Business Software and Services Market Estimates and Forecast, 2018 - 2030 (USD Billion)
  • Fig. 55 China Business Software and Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 56 India Business Software and Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 57 Japan Business Software and Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 58 Australia Business Software and Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 59 South Korea Business Software and Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 60 Latin America Business Software and Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 61 Brazil Business Software and Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 62 MEA Business Software and Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 63 Saudi Arabia Business Software and Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 64 UAE Business Software and Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 65 South Africa Business Software and Services Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 66 Key Company Categorization
  • Fig. 67 Company Market Positioning
  • Fig. 68 Key Company Market Share Analysis, 2024
  • Fig. 69 Strategic Framework