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業務流程外包市場規模、份額和趨勢分析報告：按服務類型（客戶服務、財務和會計）、最終用途（IT 和電信、BFSI）、地區、細分市場，2023-2030 年
市場調查報告書
商品編碼
1178684

業務流程外包市場規模、份額和趨勢分析報告：按服務類型（客戶服務、財務和會計）、最終用途（IT 和電信、BFSI）、地區、細分市場，2023-2030 年

Business Process Outsourcing Market Size, Share & Trends Analysis Report By Service Type (Customer Services, Finance & Accounting), By End-use (IT & Telecommunication, BFSI), By Region, And Segment Forecasts, 2023 - 2030
出版日期: | 出版商: Grand View Research | 英文 142 Pages | 商品交期: 2-10個工作天內

價格

業務流程外包市場的增長和趨勢

根據 Grand View Research, Inc. 的最新研究，到 2030 年，全球業務流程外包市場規模預計將達到 5252 億美元，2023 年至 2030 年的複合年增長率為 9.4%。。 人力資源、BFSI、IT 和電信行業對外包服務的需求不斷增加，以及公司越來越傾向於關注其核心競爭力等因素預計將推動業務流程外包 (BPO) 市場。 此外，個性化消費體驗和智能自助服務等下一代服務的發展，以及消費者對多渠道溝通日益增長的需求，預計將在預測期內為市場帶來機遇。

在過去十年中，由於業務流程外包服務帶來的好處（例如降低成本和提高靈活性），業務流程外包行業經歷了顯著增長。 隨著信息和通信技術的進步，世界服務業正在發生動態變化。 業務流程外包使公司能夠通過將運營轉移到近岸或離岸來降低成本，並利用低成本、動態的人才庫來滿足業務需求。 此外，BPO 行業越來越多地採用基於雲的服務、人工智能和機器人流程自動化，預計這將有利於預測期內的市場增長。 在線互動、跨渠道活動和全渠道通信有望在改善客戶參與過程中發揮關鍵作用。

COVID-19 大流行對 BPO 行業產生了負面影響。 不同程度的封鎖和旅行限制已對供應鏈造成重大破壞，迫使許多企業遠程辦公。 由於基礎設施不足，BPO 公司面臨數據安全問題、員工住宅管理不善和生產力低下等問題。 此外，遠程通話錄音、員工信息洩露給客戶等問題也時有發生。

業務流程外包市場報告要點

按服務類型劃分，客戶服務領域在 2022 年佔據了市場主導地位。 由於全球對需要離線和在線技術支持的服務中心的需求不斷增加，預計該細分市場在預測期內也將主導市場。

隨著全球 IT 和電信行業的穩步增長，該領域將在 2022 年佔據重要的收入份額。 由於全球 IT 公司數量的增加和工業化的快速發展，該行業預計在預測期內將穩步增長。

亞太地區有望在預測期內實現健康的複合年增長率。 這種增長歸功於印度等新興國家政府對基礎設施建設的大力投資。

由於 COVID-19，在市場上運營的主要公司和第三方服務提供商面臨著適應不斷變化的工作條件的挑戰。 然而，隨著 BPO 組織從單一功能轉向多功能並降低某些地點的風險影響，預計未來幾年這將是一個利潤豐厚的市場。

內容

第1章調查方法及範圍

  • 研究方法的細分和範圍
  • 信息採購
    • 購買的數據庫
    • GVR 內部數據庫
    • 二手信息和第三方觀點
    • 初步調查
  • 信息分析
    • 數據分析模型
  • 市場形成和數據可視化
  • 驗證和發布數據

第 2 章執行摘要

第 3 章業務流程外包市場變量、趨勢和範圍

  • 行業價值鏈分析
  • 市場動態
    • 市場驅動因素分析
    • 市場約束和問題分析
    • 市場機會分析
  • 繪製滲透率和增長前景圖（確定關鍵機會的優先級）
  • 商業環境分析工具
    • 行業分析 - 波特五力分析
    • 害蟲分析
  • COVID-19 影響分析

第4章業務流程外包市場服務類型展望

  • 2022 年和 2030 年按服務類型劃分的業務流程外包市場份額（十億美元）
  • 財務會計
  • 人力資源
  • KPO
  • 採購和供應鏈
  • 客戶服務
  • 其他

第 5 章業務流程外包市場最終用途展望

  • 2022 年和 2030 年按最終用途劃分的業務流程外包市場份額（十億美元）
  • BFSI
  • 醫療保健
  • 製造業
  • IT 與電信
  • 零售
  • 其他

第 6 章業務流程外包市場：區域展望

  • 2022 年和 2030 年業務流程外包市場份額（十億美元）
  • 北美
    • 美國
    • 加拿大
  • 歐洲
    • 英國
    • 德國
    • 法國
    • 其他歐洲
  • 亞太地區
    • 中國
    • 印度
    • 日本
    • 其他亞太地區
  • 拉丁美洲
    • 巴西
    • 墨西哥
    • 其他拉丁美洲
  • 中東和非洲

第7章競爭格局

  • 埃森哲
    • 公司簡介
    • 財務業績
    • 產品基準
    • 最近的發展
  • 阿姆多克
    • 公司簡介
    • 財務業績
    • 產品基準
    • 最近的發展
  • 凱捷
    • 公司簡介
    • 財務業績
    • 產品基準
    • 最近的發展
  • 世邦魏理仕
    • 公司簡介
    • 財務業績
    • 產品基準
    • 最近的發展
  • HCL 技術有限公司
    • 公司簡介
    • 財務業績
    • 產品基準
    • 最近的發展
  • Infosys 有限公司 (Infosys BPM)
    • 公司簡介
    • 財務業績
    • 產品基準
    • 最近的發展
  • NCR 公司
    • 公司簡介
    • 財務業績
    • 產品基準
    • 近期趨勢 DaiichiJ
  • 索迪斯
    • 公司簡介
    • 財務業績
    • 產品基準
    • 最近的發展
  • TTEC
    • 公司簡介
    • 財務業績
    • 產品基準
    • 最近的發展
  • 維普羅
    • 公司簡介
    • 財務業績
    • 產品基準
    • 最近的發展
Product Code: GVR-2-68038-484-0

Business Process Outsourcing Market Growth & Trends:

The global business process outsourcing market size is anticipated to reach USD 525.2 billion by 2030 and expand at a CAGR of 9.4% from 2023 to 2030, according to a new study by Grand View Research, Inc. Factors such as the increasing demand for outsourcing services across human resources, BFSI, and IT & telecommunication industries and the rising inclination of organizations to focus on their core competencies are anticipated to drive the Business Process Outsourcing (BPO) market. Moreover, the evolution of next-generation services such as personalized consumer experience, smart self-service, and rising consumer demand for multi-channel communication is anticipated to create opportunities for the market over the forecast period.

Over the last decade, the business process outsourcing industry has experienced tremendous growth owing to benefits offered by business process outsourcing services, such as cost savings and increased flexibility. The global service industry has witnessed a dynamic shift with the advancement of the information and communication technology industry. Outsourcing business processes enables organizations to cut costs by shifting operations to nearshore or offshore locations, leveraging a low-cost and dynamic talent pool to meet business requirements. Additionally, the rising adoption of cloud-based services, artificial intelligence, and robotic process automation in the BPO sector is expected to favor market growth over the forecast period. Online interactions, cross-channel campaigns, and omnichannel communications are expected to be pivotal in improving customer engagement processes.

The COVID-19 pandemic adversely affected the BPO industry. Varying degrees of lockdowns and travel restrictions significantly led to disruptions in the supply chain, forcing many enterprises to work remotely. BPO companies faced challenges such as data security and lowered productivity due to a lack of supervision or inadequate infrastructure at employees' homes. Other issues included difficulties encountered while recording calls from remote work locations and the exposure of employee data to clients.

Business Process Outsourcing Market Report Highlights:

  • In terms of service type, the customer services segment dominated the market in 2022. The segment is also predicted to dominate the market over the forecast period owing to the increasing demand for service centers across the globe that need both offline and online technical support
  • With the steady growth of the global IT & telecommunication sector, the segment captured a sizeable revenue share in 2022. The segment is anticipated to grow at a steady pace over the forecast period owing to a rise in the number of IT companies and rapid industrialization globally
  • The Asia Pacific regional market is expected to attain a healthy CAGR over the forecast period. This growth can be attributed to the significant investments in infrastructure development by governments of developing countries such as India
  • Due to COVID-19, major players operating in the market and third-party service providers faced issues coping with changing work conditions. However, with the switch of BPO organizations from single-function operations to multi-functional to decrease the risk impact at any particular location, the market is expected to have lucrative opportunities in the forthcoming years

Table of Contents

Chapter 1. Methodology and Scope

  • 1.1. Methodology Segmentation & Scope
  • 1.2. Information procurement
    • 1.2.1. Purchased database
    • 1.2.2. GVR's internal database
    • 1.2.3. Secondary sources & third-party perspectives
    • 1.2.4. Primary research
  • 1.3. Information analysis
    • 1.3.1. Data analysis models
  • 1.4. Market formulation & data visualization
  • 1.5. Data validation & publishing

Chapter 2. Executive Summary

  • 2.1. Business Process Outsourcing Market - Industry Snapshot & Key Buying Criteria, 2018 - 2030

Chapter 3. Business Process Outsourcing Market Variables, Trends & Scope

  • 3.1. Market Size and Growth Prospects, 2018 - 2030
  • 3.2. Industry Value Chain Analysis
  • 3.3. Market Dynamics
    • 3.3.1. Market Driver Analysis
    • 3.3.2. Market Restraint/Challenge Analysis
    • 3.3.3. Market Opportunity Analysis
  • 3.4. Penetration & Growth Prospect Mapping (Key Opportunities Prioritized)
  • 3.5. Business Environment Analysis Tools
    • 3.5.1. Industry Analysis - Porter's Five Forces Analysis
    • 3.5.2. PEST Analysis
  • 3.6. COVID-19 Impact Analysis

Chapter 4. Business Process Outsourcing Market Service Type Outlook

  • 4.1. Business Process Outsourcing Market Share by Service Type, 2022 & 2030 (USD Billion)
  • 4.2. Finance & Accounting
    • 4.2.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 4.2.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
  • 4.3. Human Resource
    • 4.3.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 4.3.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
  • 4.4. KPO
    • 4.4.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 4.4.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
  • 4.5. Procurement & Supply Chain
    • 4.5.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 4.5.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
  • 4.6. Customer Services
    • 4.6.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 4.6.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
  • 4.7. Others
    • 4.7.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 4.7.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)

Chapter 5. Business Process Outsourcing Market End-Use Outlook

  • 5.1. Business Process Outsourcing Market Share by End-Use, 2022 & 2030 (USD Billion)
  • 5.2. BFSI
    • 5.2.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 5.2.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
  • 5.3. Healthcare
    • 5.3.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 5.3.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
  • 5.4. Manufacturing
    • 5.4.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 5.4.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
  • 5.5. IT & Telecommunications
    • 5.5.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 5.5.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
  • 5.6. Retail
    • 5.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 5.6.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)
  • 5.7. Others
    • 5.7.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 5.7.2. Market estimates and forecast by region, 2018 - 2030 (USD Billion)

Chapter 6. Business Process Outsourcing Market: Regional Outlook

  • 6.1. Business Process Outsourcing Market Share by Region, 2022 & 2030 (USD Billion)
  • 6.2. North America
    • 6.2.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 6.2.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
    • 6.2.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
    • 6.2.4. U.S.
      • 6.2.4.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 6.2.4.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
      • 6.2.4.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
    • 6.2.5. Canada
      • 6.2.5.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 6.2.5.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
      • 6.2.5.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
  • 6.3. Europe
    • 6.3.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 6.3.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
    • 6.3.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
    • 6.3.4. U.K.
      • 6.3.4.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 6.3.4.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
      • 6.3.4.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
    • 6.3.5. Germany
      • 6.3.5.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 6.3.5.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
      • 6.3.5.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
    • 6.3.6. France
      • 6.3.6.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 6.3.6.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
      • 6.3.6.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
    • 6.3.7. Rest of Europe
      • 6.3.7.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 6.3.7.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
      • 6.3.7.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
  • 6.4. Asia Pacific
    • 6.4.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 6.4.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
    • 6.4.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
    • 6.4.4. China
      • 6.4.4.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 6.4.4.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
      • 6.4.4.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
    • 6.4.5. India
      • 6.4.5.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 6.4.5.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
      • 6.4.5.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
    • 6.4.6. Japan
      • 6.4.6.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 6.4.6.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
      • 6.4.6.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
    • 6.4.7. Rest of Asia Pacific
      • 6.4.7.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 6.4.7.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
      • 6.4.7.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
  • 6.5. Latin America
    • 6.5.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 6.5.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
    • 6.5.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
    • 6.5.4. Brazil
      • 6.5.4.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 6.5.4.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
      • 6.5.4.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
    • 6.5.5. Mexico
      • 6.5.5.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 6.5.5.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
      • 6.5.5.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
    • 6.5.6. Rest of Latin America
      • 6.5.6.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
      • 6.5.6.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
      • 6.5.6.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)
  • 6.6. Middle East & Africa
    • 6.6.1. Market estimates and forecast, 2018 - 2030 (USD Billion)
    • 6.6.2. Market estimates and forecast by service type, 2018 - 2030 (USD Billion)
    • 6.6.3. Market estimates and forecast by end-use, 2018 - 2030 (USD Billion)

Chapter 7. Competitive Landscape

  • 7.1. Accenture
    • 7.1.1. Company overview
    • 7.1.2. Financial performance
    • 7.1.3. Product benchmarking
    • 7.1.4. Recent developments
  • 7.2. Amdocs
    • 7.2.1. Company overview
    • 7.2.2. Financial performance
    • 7.2.3. Product benchmarking
    • 7.2.4. Recent developments
  • 7.3. Capgemini
    • 7.3.1. Company overview
    • 7.3.2. Financial performance
    • 7.3.3. Product benchmarking
    • 7.3.4. Recent developments
  • 7.4. CBRE
    • 7.4.1. Company overview
    • 7.4.2. Financial performance
    • 7.4.3. Product benchmarking
    • 7.4.4. Recent developments
  • 7.5. HCL Technologies Limited
    • 7.5.1. Company overview
    • 7.5.2. Financial performance
    • 7.5.3. Product benchmarking
    • 7.5.4. Recent developments
  • 7.6. Infosys Limited (Infosys BPM)
    • 7.6.1. Company overview
    • 7.6.2. Financial performance
    • 7.6.3. Product benchmarking
    • 7.6.4. Recent developments
  • 7.7. NCR Corporation
    • 7.7.1. Company overview
    • 7.7.2. Financial performance
    • 7.7.3. Product benchmarking
    • 7.7.4. Recent developmentsDaiichi J
  • 7.8. SODEXO
    • 7.8.1. Company overview
    • 7.8.2. Financial performance
    • 7.8.3. Product benchmarking
    • 7.8.4. Recent developments
  • 7.9. TTEC
    • 7.9.1. Company overview
    • 7.9.2. Financial performance
    • 7.9.3. Product benchmarking
    • 7.9.4. Recent developments
  • 7.10. Wipro
    • 7.10.1. Company overview
    • 7.10.2. Financial performance
    • 7.10.3. Product benchmarking
    • 7.10.4. Recent developments

List of Tables

  • Table 1 List of Abbreviation
  • Table 2 Global business process outsourcing market, 2018 - 2030 (USD Billion)
  • Table 3 Global business process outsourcing market, by region, 2018 - 2030 (USD Billion)
  • Table 4 Global business process outsourcing market, by service type, 2018 - 2030 (USD Billion)
  • Table 5 Global business process outsourcing market, by end-use, 2018 - 2030 (USD Billion)
  • Table 6 Global financing & accounting market by region, 2018 - 2030 (USD Billion)
  • Table 7 Global human resource market by region, 2018 - 2030 (USD Billion)
  • Table 8 Global KPO market by region, 2018 - 2030 (USD Billion)
  • Table 9 Global procurement and supply chain market by region, 2018 - 2030 (USD Billion)
  • Table 10 Global customer service market by region, 2018 - 2030 (USD Billion)
  • Table 11 Global others market by region, 2018 - 2030 (USD Billion)
  • Table 12 Global BFSI market by region, 2018 - 2030 (USD Billion)
  • Table 13 Global healthcare market by region, 2018 - 2030 (USD Billion)
  • Table 14 Global manufacturing market by region, 2018 - 2030 (USD Billion)
  • Table 15 Global IT & Telecommunications market by region, 2018 - 2030 (USD Billion)
  • Table 16 Global retail market by region, 2018 - 2030 (USD Billion)
  • Table 17 Global others market by region, 2018 - 2030 (USD Billion)
  • Table 18 North America business process outsourcing market, by service type 2018 - 2030 (USD Billion)
  • Table 19 North America business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
  • Table 20 U.S. business process outsourcing market, by service type 2018 - 2030 (USD Billion)
  • Table 21 U.S. business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
  • Table 22 Canada business process outsourcing market, by service type 2018 - 2030 (USD Billion)
  • Table 23 Canada business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
  • Table 24 Europe business process outsourcing market, by service type 2018 - 2030 (USD Billion)
  • Table 25 Europe business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
  • Table 26 Germany business process outsourcing market, by service type 2018 - 2030 (USD Billion)
  • Table 27 Germany business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
  • Table 28 U.K. business process outsourcing market, by service type 2018 - 2030 (USD Billion)
  • Table 29 U.K. business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
  • Table 30 Asia Pacific business process outsourcing market, by service type 2018 - 2030 (USD Billion)
  • Table 31 Asia Pacific business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
  • Table 32 China business process outsourcing market, by service type 2018 - 2030 (USD Billion)
  • Table 33 China business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
  • Table 34 India business process outsourcing market, by service type 2018 - 2030 (USD Billion)
  • Table 35 India business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
  • Table 36 Japan business process outsourcing market, by service type 2018 - 2030 (USD Billion)
  • Table 37 Japan business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
  • Table 38 Latin America business process outsourcing market, by service type 2018 - 2030 (USD Billion)
  • Table 39 Latin America business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
  • Table 40 Brazil business process outsourcing market, by service type 2018 - 2030 (USD Billion)
  • Table 41 Brazil business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
  • Table 42 Mexico business process outsourcing market, by service type 2018 - 2030 (USD Billion)
  • Table 43 Mexico business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
  • Table 44 Middle East & Africa business process outsourcing market, by service type 2018 - 2030 (USD Billion)
  • Table 45 Middle East & Africa business process outsourcing market, by end-use 2018 - 2030 (USD Billion)

List of Figures

  • Fig. 1 Business process outsourcing market segmentation
  • Fig. 2 Methodology
  • Fig. 3 Primary Research Pattern
  • Fig. 4 Information analysis
  • Fig. 5 Data Analysis Model
  • Fig. 6 Data Validation & Publishing
  • Fig. 7 Business process outsourcing: Market Snapshot
  • Fig. 8 Business process outsourcing Market Penetration and Growth Prospects Mapping
  • Fig. 9 Business process outsourcing market: Value chain analysis
  • Fig. 10 Market driver analysis
  • Fig. 11 Market restraint analysis
  • Fig. 12 Market challenge analysis
  • Fig. 13 Business process outsourcing market: Porter's five forces analysis
  • Fig. 14 Business process outsourcing market: PEST analysis
  • Fig. 15 Business process outsourcing market analysis: Service Type segment analysis
  • Fig. 16 Business process outsourcing market analysis: End-Use segment analysis