服務交付自動化的全球市場

Service Delivery Automation

出版日期: 2024年09月01日 | 出版商:

Global Industry Analysts, Inc. | 英文 182 Pages | 商品交期: 最快1-2個工作天內

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簡介目錄

到 2030 年，全球服務交付自動化市場預計將達到 681 億美元

全球服務交付自動化市場預計到 2023 年將達到 140 億美元，預計到 2030 年將達到 681 億美元，2023 年至 2030 年複合年成長率為 25.4%。 IT 流程自動化是本報告分析的細分市場之一，預計複合年成長率為 26.6%，到分析期結束時將達到 530 億美元。分析期內，業務流程自動化領域的複合年成長率預計為21.8%。

美國市場預估38億美元，中國預估複合年增率24.0%

到 2023 年，美國服務交付自動化市場預計將達到 38 億美元。中國作為全球第二大經濟體，預計2030年市場規模將達到101億美元，2023-2030年分析期間複合年成長率為24.0%。其他值得注意的區域市場包括日本和加拿大，在分析期間預計複合年成長率分別為 22.9% 和 21.3%。在歐洲，德國的複合年成長率預計約為 17.0%。

全球服務交付自動化市場 - 主要趨勢和促進因素總結

為什麼服務交付自動化對於現今的企業變得至關重要？

服務交付自動化 (SDA) 對於所有行業的企業來說變得越來越重要，因為它可以實現重複的手動流程的自動化，從而提高效率、準確性和速度。企業正在部署 SDA 解決方案來簡化 IT 服務、客戶支援、財務業務和人力資源管理。機器人流程自動化 (RPA) 和智慧流程自動化 (IPA) 透過提供基於規則的自動化、認知自動化和人工智慧主導的決策能力，正在推動 SDA 市場的成長。隨著公司努力降低營運成本、提高服務品質和提高客戶滿意度，SDA 的採用率正在增加，尤其是在銀行、醫療保健、通訊和零售等行業。

科技進步如何形塑服務交付自動化？

技術進步正在塑造服務交付自動化的未來，使其更加智慧、更具適應性、更安全。將人工智慧和機器學習整合到 SDA 平台中，可實現高級資料分析、自然語言處理 (NLP) 和預測性維護，從而推動更智慧和上下文感知的自動化。低程式碼和無程式碼自動化平台的開發使業務用戶和非技術人員能夠創建和管理自動化工作流程，減少對 IT 部門的依賴並加速數位轉型。此外，重點將 RPA 與聊天機器人、虛擬助理和工作流程編配工具等其他自動化技術相結合，將增強 SDA 解決方案的功能，並使跨多個職能和部門的端到端流程自動化成為可能。

哪些細分市場正在引領服務交付自動化的採用？

SDA 市場按技術、應用、部署模式、最終用戶和地區進行細分。技術包括機器人流程自動化（RPA）、智慧流程自動化（IPA）、認知自動化和人工智慧驅動的自動化，其中RPA應用最廣泛，因為它可以自動執行重複的、基於規則的任務。 SDA 應用多種多樣，包括 IT 服務、客戶支援、財務和會計、人力資源和供應鏈管理，其中 IT 服務和客戶支援是最大的部分，因為需要高效的服務交付和成本最佳化。部署選項包括本地部署、雲端部署和混合，基於雲端基礎的解決方案因其擴充性、靈活性和低成本而越來越受歡迎。最終用戶包括 BFSI、醫療保健、通訊、零售和製造，其中 BFSI 和醫療保健由於專注於提高業務效率和客戶體驗而成為主要採用者。從地理上看，由於數位化成熟度高和人工智慧主導解決方案的採用，北美和歐洲是 SDA 的主要市場，而由於自動化投資的增加和勞動力最佳化的出現，亞太地區正在成為一個高成長地區。

服務交付自動化市場的成長動力是什麼？

服務交付自動化市場的成長受到多種因素的推動，包括對業務效率和降低成本的需求不斷成長、人工智慧和機器學習的進步，以及 IT 服務、客戶支援和人力資源流程中自動化的日益採用。具有認知決策、低程式碼自動化和端到端工作流程編配功能的智慧自動化平台的市場開拓正在推動企業、小型企業和服務供應商的市場採用。對改善客戶經驗、縮短服務交付時間和確保遵守監管標準的關注正在推動金融、醫療保健和電訊領域的市場規模擴大。向自動化服務台、自助服務入口網站和人工智慧主導的聊天機器人的轉變正在為市場成長創造新的機會。此外，針對受監管行業量身定做的安全、可擴展且靈活的 SDA 解決方案的研發投入不斷增加，將進一步支持市場擴張。

受訪企業範例（知名企業共13家）

Arago US, Inc.
Automation Anywhere, Inc.
Blue Prism Group Plc
Celaton Limited
Exilant Technologies Private Limited
IBM Corporation
IPsoft Inc.
NICE Systems Ltd.
Softomotive Ltd.
Sutherland Global Services
Uipath Srl（Romania）
Xerox Corporation

The global market for Service Delivery Automation estimated at US$14.0 Billion in the year 2023, is expected to reach US$68.1 Billion by 2030, growing at a CAGR of 25.4% over the analysis period 2023-2030. IT Process Automation, one of the segments analyzed in the report, is expected to record a 26.6% CAGR and reach US$53.0 Billion by the end of the analysis period. Growth in the Business Process Automation segment is estimated at 21.8% CAGR over the analysis period.

The U.S. Market is Estimated at US$3.8 Billion While China is Forecast to Grow at 24.0% CAGR

The Service Delivery Automation market in the U.S. is estimated at US$3.8 Billion in the year 2023. China, the world's second largest economy, is forecast to reach a projected market size of US$10.1 Billion by the year 2030 trailing a CAGR of 24.0% over the analysis period 2023-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 22.9% and 21.3% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 17.0% CAGR.

Global Service Delivery Automation Market - Key Trends and Drivers Summarized

Why Is Service Delivery Automation Becoming Vital for Businesses Today?

Service Delivery Automation (SDA) is becoming increasingly vital for businesses across industries as it enables the automation of repetitive and manual processes, thereby enhancing efficiency, accuracy, and speed. Organizations are adopting SDA solutions to streamline IT services, customer support, finance operations, and human resources management. Robotic Process Automation (RPA) and Intelligent Process Automation (IPA) are driving the growth of the SDA market by providing capabilities for rule-based automation, cognitive automation, and AI-driven decision-making. As businesses strive to reduce operational costs, improve service quality, and enhance customer satisfaction, the adoption of SDA is on the rise, particularly in sectors such as banking, healthcare, telecommunications, and retail.

How Are Technological Advancements Shaping Service Delivery Automation?

Technological advancements are shaping the future of service delivery automation, making it more intelligent, adaptive, and secure. The integration of AI and machine learning into SDA platforms is enabling advanced data analytics, natural language processing (NLP), and predictive maintenance, driving more intelligent and context-aware automation. The development of low-code and no-code automation platforms is allowing business users and non-technical staff to create and manage automation workflows, reducing dependency on IT departments and accelerating digital transformation. Additionally, the focus on combining RPA with other automation technologies, such as chatbots, virtual assistants, and workflow orchestration tools, is enhancing the capabilities of SDA solutions, enabling end-to-end process automation across multiple functions and departments.

Which Market Segments Are Leading the Adoption of Service Delivery Automation?

The SDA market is segmented by technology, application, deployment mode, end-user, and region. Technologies include Robotic Process Automation (RPA), Intelligent Process Automation (IPA), cognitive automation, and AI-powered automation, with RPA being the most widely adopted due to its ability to automate repetitive and rule-based tasks. Applications of SDA span IT services, customer support, finance and accounting, human resources, and supply chain management, with IT services and customer support being the largest segments due to the need for efficient service delivery and cost optimization. Deployment modes cover on-premises, cloud, and hybrid, with cloud-based solutions gaining traction due to scalability, flexibility, and lower costs. End-users include BFSI, healthcare, telecom, retail, and manufacturing, with BFSI and healthcare being the major adopters due to their focus on enhancing operational efficiency and customer experience. Geographically, North America and Europe are the leading markets for SDA due to high digital maturity and adoption of AI-driven solutions, while Asia-Pacific is emerging as a high-growth region driven by increasing automation investments and workforce optimization.

What Are the Key Drivers of Growth in the Service Delivery Automation Market?

The growth in the service delivery automation market is driven by several factors, including the rising need for operational efficiency and cost reduction, advancements in AI and machine learning, and the increasing adoption of automation in IT services, customer support, and HR processes. The development of intelligent automation platforms with capabilities for cognitive decision-making, low-code automation, and end-to-end workflow orchestration is driving market adoption across enterprises, SMEs, and service providers. The emphasis on enhancing customer experience, reducing service delivery times, and ensuring compliance with regulatory standards is expanding the market reach among finance, healthcare, and telecom sectors. The shift towards automated service desks, self-service portals, and AI-driven chatbots is creating new opportunities for market growth. Additionally, the increasing investments in R&D for secure, scalable, and flexible SDA solutions tailored to regulated industries are further supporting market expansion.

Select Competitors (Total 13 Featured) -

Arago US, Inc.
Automation Anywhere, Inc.
Blue Prism Group Plc
Celaton Limited
Exilant Technologies Private Limited
IBM Corporation
IPsoft Inc.
NICE Systems Ltd.
Softomotive Ltd.
Sutherland Global Services
Uipath Srl (Romania)
Xerox Corporation

I. METHODOLOGY

II. EXECUTIVE SUMMARY

1. MARKET OVERVIEW
- Influencer Market Insights
- World Market Trajectories
- Global Economic Update
- Service Delivery Automation - Global Key Competitors Percentage Market Share in 2024 (E)
- Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2024 (E)
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
- Technological Advancements in Robotic Process Automation (RPA) and AI Propel Innovation in Service Delivery
- Increasing Adoption of Automation in IT Services, Customer Support, and HR Processes Expands Addressable Market Opportunity
- Growth of Digital Transformation and Business Process Outsourcing (BPO) Strengthens Business Case for Service Delivery Automation
- Challenges Related to Integration Complexities and Workforce Adaptation Pose Market Constraints
- Focus on Enhancing Process Agility, Accuracy, and Compliance Drives Adoption of Automation Solutions
- Emergence of Cognitive Automation and Intelligent Process Automation (IPA) Generates New Market Opportunities
- Rising Demand for Self-Service Portals and Automated Service Desks Boosts Market Potential
- Shift Towards End-to-End Workflow Automation and Orchestration Expands Market Reach
- Growing Emphasis on Service Delivery Automation for Customer Experience and Personalization Spurs Market Innovation
- Emergence of Service Delivery Automation as a Key Tool for Managed Services Providers (MSPs) Expands Adoption
- Rising Use of Automation in Finance, Healthcare, and Telecom for Error Reduction and SLA Management Creates New Opportunities
4. GLOBAL MARKET PERSPECTIVE
- TABLE 1: World Service Delivery Automation Market Analysis of Annual Sales in US$ Million for Years 2014 through 2030
- TABLE 2: World Recent Past, Current & Future Analysis for Service Delivery Automation by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
- TABLE 3: World 7-Year Perspective for Service Delivery Automation by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2024 & 2030
- TABLE 4: World Recent Past, Current & Future Analysis for IT Process Automation by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
- TABLE 5: World 7-Year Perspective for IT Process Automation by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
- TABLE 6: World Recent Past, Current & Future Analysis for Business Process Automation by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
- TABLE 7: World 7-Year Perspective for Business Process Automation by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
- TABLE 8: World Recent Past, Current & Future Analysis for IT, Telecom & Media by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
- TABLE 9: World 7-Year Perspective for IT, Telecom & Media by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
- TABLE 10: World Recent Past, Current & Future Analysis for Retail & Consumer Goods by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
- TABLE 11: World 7-Year Perspective for Retail & Consumer Goods by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
- TABLE 12: World Recent Past, Current & Future Analysis for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
- TABLE 13: World 7-Year Perspective for BFSI by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
- TABLE 14: World Recent Past, Current & Future Analysis for Travel, Hospitality & Transportation by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
- TABLE 15: World 7-Year Perspective for Travel, Hospitality & Transportation by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
- TABLE 16: World Recent Past, Current & Future Analysis for Other Verticals by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
- TABLE 17: World 7-Year Perspective for Other Verticals by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030

III. MARKET ANALYSIS

UNITED STATES
- Service Delivery Automation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2024 (E)
- TABLE 18: USA Recent Past, Current & Future Analysis for Service Delivery Automation by Type - IT Process Automation and Business Process Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 19: USA 7-Year Perspective for Service Delivery Automation by Type - Percentage Breakdown of Value Sales for IT Process Automation and Business Process Automation for the Years 2024 & 2030
- TABLE 20: USA Recent Past, Current & Future Analysis for Service Delivery Automation by Vertical - IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 21: USA 7-Year Perspective for Service Delivery Automation by Vertical - Percentage Breakdown of Value Sales for IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals for the Years 2024 & 2030
CANADA
- TABLE 22: Canada Recent Past, Current & Future Analysis for Service Delivery Automation by Type - IT Process Automation and Business Process Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 23: Canada 7-Year Perspective for Service Delivery Automation by Type - Percentage Breakdown of Value Sales for IT Process Automation and Business Process Automation for the Years 2024 & 2030
- TABLE 24: Canada Recent Past, Current & Future Analysis for Service Delivery Automation by Vertical - IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 25: Canada 7-Year Perspective for Service Delivery Automation by Vertical - Percentage Breakdown of Value Sales for IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals for the Years 2024 & 2030
JAPAN
- Service Delivery Automation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2024 (E)
- TABLE 26: Japan Recent Past, Current & Future Analysis for Service Delivery Automation by Type - IT Process Automation and Business Process Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 27: Japan 7-Year Perspective for Service Delivery Automation by Type - Percentage Breakdown of Value Sales for IT Process Automation and Business Process Automation for the Years 2024 & 2030
- TABLE 28: Japan Recent Past, Current & Future Analysis for Service Delivery Automation by Vertical - IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 29: Japan 7-Year Perspective for Service Delivery Automation by Vertical - Percentage Breakdown of Value Sales for IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals for the Years 2024 & 2030
CHINA
- Service Delivery Automation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2024 (E)
- TABLE 30: China Recent Past, Current & Future Analysis for Service Delivery Automation by Type - IT Process Automation and Business Process Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 31: China 7-Year Perspective for Service Delivery Automation by Type - Percentage Breakdown of Value Sales for IT Process Automation and Business Process Automation for the Years 2024 & 2030
- TABLE 32: China Recent Past, Current & Future Analysis for Service Delivery Automation by Vertical - IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 33: China 7-Year Perspective for Service Delivery Automation by Vertical - Percentage Breakdown of Value Sales for IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals for the Years 2024 & 2030
EUROPE
- Service Delivery Automation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2024 (E)
- TABLE 34: Europe Recent Past, Current & Future Analysis for Service Delivery Automation by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
- TABLE 35: Europe 7-Year Perspective for Service Delivery Automation by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2024 & 2030
- TABLE 36: Europe Recent Past, Current & Future Analysis for Service Delivery Automation by Type - IT Process Automation and Business Process Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 37: Europe 7-Year Perspective for Service Delivery Automation by Type - Percentage Breakdown of Value Sales for IT Process Automation and Business Process Automation for the Years 2024 & 2030
- TABLE 38: Europe Recent Past, Current & Future Analysis for Service Delivery Automation by Vertical - IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 39: Europe 7-Year Perspective for Service Delivery Automation by Vertical - Percentage Breakdown of Value Sales for IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals for the Years 2024 & 2030
FRANCE
- Service Delivery Automation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2024 (E)
- TABLE 40: France Recent Past, Current & Future Analysis for Service Delivery Automation by Type - IT Process Automation and Business Process Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 41: France 7-Year Perspective for Service Delivery Automation by Type - Percentage Breakdown of Value Sales for IT Process Automation and Business Process Automation for the Years 2024 & 2030
- TABLE 42: France Recent Past, Current & Future Analysis for Service Delivery Automation by Vertical - IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 43: France 7-Year Perspective for Service Delivery Automation by Vertical - Percentage Breakdown of Value Sales for IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals for the Years 2024 & 2030
GERMANY
- Service Delivery Automation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2024 (E)
- TABLE 44: Germany Recent Past, Current & Future Analysis for Service Delivery Automation by Type - IT Process Automation and Business Process Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 45: Germany 7-Year Perspective for Service Delivery Automation by Type - Percentage Breakdown of Value Sales for IT Process Automation and Business Process Automation for the Years 2024 & 2030
- TABLE 46: Germany Recent Past, Current & Future Analysis for Service Delivery Automation by Vertical - IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 47: Germany 7-Year Perspective for Service Delivery Automation by Vertical - Percentage Breakdown of Value Sales for IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals for the Years 2024 & 2030
ITALY
- TABLE 48: Italy Recent Past, Current & Future Analysis for Service Delivery Automation by Type - IT Process Automation and Business Process Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 49: Italy 7-Year Perspective for Service Delivery Automation by Type - Percentage Breakdown of Value Sales for IT Process Automation and Business Process Automation for the Years 2024 & 2030
- TABLE 50: Italy Recent Past, Current & Future Analysis for Service Delivery Automation by Vertical - IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 51: Italy 7-Year Perspective for Service Delivery Automation by Vertical - Percentage Breakdown of Value Sales for IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals for the Years 2024 & 2030
UNITED KINGDOM
- Service Delivery Automation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2024 (E)
- TABLE 52: UK Recent Past, Current & Future Analysis for Service Delivery Automation by Type - IT Process Automation and Business Process Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 53: UK 7-Year Perspective for Service Delivery Automation by Type - Percentage Breakdown of Value Sales for IT Process Automation and Business Process Automation for the Years 2024 & 2030
- TABLE 54: UK Recent Past, Current & Future Analysis for Service Delivery Automation by Vertical - IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 55: UK 7-Year Perspective for Service Delivery Automation by Vertical - Percentage Breakdown of Value Sales for IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals for the Years 2024 & 2030
REST OF EUROPE
- TABLE 56: Rest of Europe Recent Past, Current & Future Analysis for Service Delivery Automation by Type - IT Process Automation and Business Process Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 57: Rest of Europe 7-Year Perspective for Service Delivery Automation by Type - Percentage Breakdown of Value Sales for IT Process Automation and Business Process Automation for the Years 2024 & 2030
- TABLE 58: Rest of Europe Recent Past, Current & Future Analysis for Service Delivery Automation by Vertical - IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 59: Rest of Europe 7-Year Perspective for Service Delivery Automation by Vertical - Percentage Breakdown of Value Sales for IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals for the Years 2024 & 2030
ASIA-PACIFIC
- Service Delivery Automation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2024 (E)
- TABLE 60: Asia-Pacific Recent Past, Current & Future Analysis for Service Delivery Automation by Type - IT Process Automation and Business Process Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 61: Asia-Pacific 7-Year Perspective for Service Delivery Automation by Type - Percentage Breakdown of Value Sales for IT Process Automation and Business Process Automation for the Years 2024 & 2030
- TABLE 62: Asia-Pacific Recent Past, Current & Future Analysis for Service Delivery Automation by Vertical - IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 63: Asia-Pacific 7-Year Perspective for Service Delivery Automation by Vertical - Percentage Breakdown of Value Sales for IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals for the Years 2024 & 2030
REST OF WORLD
- TABLE 64: Rest of World Recent Past, Current & Future Analysis for Service Delivery Automation by Type - IT Process Automation and Business Process Automation - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 65: Rest of World 7-Year Perspective for Service Delivery Automation by Type - Percentage Breakdown of Value Sales for IT Process Automation and Business Process Automation for the Years 2024 & 2030
- TABLE 66: Rest of World Recent Past, Current & Future Analysis for Service Delivery Automation by Vertical - IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
- TABLE 67: Rest of World 7-Year Perspective for Service Delivery Automation by Vertical - Percentage Breakdown of Value Sales for IT, Telecom & Media, Retail & Consumer Goods, BFSI, Travel, Hospitality & Transportation and Other Verticals for the Years 2024 & 2030