全球託管網路服務（2025）：客戶之聲調查

2025 Global Managed Network Services: Voice of Customer Survey

出版日期: 2025年10月13日 | 出版商:

Frost & Sullivan | 英文 18 Pages | 商品交期: 最快1-2個工作天內

價格

簡介目錄

組織對託管網路服務的偏好

Frost & Sullivan於2024年10月和11月對全球網路決策者進行了一項調查，目的是了解其所在機構對託管網路服務的認知、決策和採購趨勢。該分析比較了全球和各區域的調查結果。受訪者來自19個國家，涵蓋不同產業和規模的公司，進一步分為四個區域：北美、歐洲、亞太地區和拉丁美洲。

隨著企業不斷推動數位轉型，部署和管理各種技術變得日益複雜，這主要是由於企業內部熟練的IT人才短缺。為了克服複雜性並採用先進技術來簡化業務營運，企業擴大將某些託管服務外包給第三方供應商，或與託管網路服務供應商合作，共同管理或全面管理其網路基礎設施。

本調查概述了企業在網路基礎設施管理方面的偏好趨勢。透過分析調查結果並得出結論，本調查為託管網路服務提供了方向性見解，包括IT預算分配、與服務供應商、SD-WAN和SASE實施的首選合作夥伴，以及企業對最具競爭力的託管網路服務供應商的看法。

Frost & Sullivan conducted a global survey of network decision-makers in October and November 2024 to understand organizations' perceptions, decisions, and purchases regarding managed network services. This analysis contrasts global responses with regional results. Respondents represented a range of industries and business sizes from 19 countries, further categorized into 4 regions: North America, Europe, Asia-Pacific (APAC), and Latin America (LATAM).

As organizations continue their digital transformation journeys, deploying and managing various technologies becomes increasingly complex, primarily due to a lack of in-house skilled IT staff. To overcome complexities and adopt advanced technologies to streamline business operations, organizations often outsource a particular managed service to a third-party provider or partner with a managed network service provider to co-manage or fully manage their network infrastructure.

This study provides a glimpse of organizations' preferences for managing their network infrastructure. The survey results are analyzed and conclusions are drawn, providing directional insights into managed network services, including IT budget allocation, top managed services to engage a third-party provider, challenges in managing multiple technologies/vendors, factors influencing the choice of managed network service provider, preferred partner for SD-WAN and SASE implementation, and perceptions about the most capable provider offering managed network services.

Research Objectives and Methodology

Research Objectives and Methodology

Respondent Profile

Key Findings

Key Findings

Enterprise Network Services Spending Trends

Global Network Services Budget Allocation Increase Compared to 2023

Digitalization Adoption

Businesses Worldwide Continue to Prioritize Digitalization
Increasing Distributed Locations Drive the Importance of Network and Application Security

Managed Network Services

Managing Multiple Network and Technology Vendors is a Complex Task
Organizations Outsource Services That are Difficult to Manage In-House
Managed Network Service Providers Take the Burden of Managing Network Complexity
Managed Services: Choosing the Right Partner