客戶之聲 - 企業網路服務，2024 年

Voice of the Customer-Enterprise Network Services, 2024

出版日期: 2025年03月17日 | 出版商:

Frost & Sullivan | 英文 17 Pages | 商品交期: 最快1-2個工作天內

價格

簡介目錄

網路存取洞察和偏好

本次「客戶之聲」調查的主要目的是收集網路和 IT 決策者的見解，並了解偏好。該調查由 Frost & Sullivan 每年針對 ICT 領域進行，並專注於網路技術。它採取全面的全球方法，吸引了來自北美、拉丁美洲、歐洲和亞洲 19 個國家的參與者。總體而言，該調查涉及 1,285 名受訪者，來自加拿大和新加坡的受訪者將於 2024 年加入。值得注意的是，鑑於美國的規模，16% 的受訪者代表了美國。受訪者代表各種規模的企業，從員工人數少於 100 人的小型企業到員工人數超過 5,000 人的大型企業。

為了確保獲得適當的回應，參與者必須回答一系列篩檢問題才能獲得資格。調查本身由幾個旨在探索具體細節的部分組成。在適當情況下，我們會提供與 2023 年調查結果的比較。

有關網路即服務、SD-WAN/SASE 和託管服務的更多報告將於 2025 年發布。

The primary objective of this Voice of the Customer survey was to gather insights from network and IT decision-makers and understand their preferences regarding network and related services. Conducted annually by Frost & Sullivan across the ICT practice, the survey focuses on network technologies. It takes a comprehensive, global approach, with participants from 19 countries across North America, Latin America, Europe, and Asia. The survey included 1,285 respondents overall, with representation from Canada and Singapore added in 2024. Notably, 16% of the respondents represented the United States, given its size. Respondents represented companies of all sizes, ranging from small businesses with fewer than 100 employees to large enterprises with at least 5,000 employees.

To ensure relevant responses, participants were required to answer a series of screening questions before qualifying. The survey itself consisted of several sections designed to explore specific details. Comparisons to 2023 survey results are included where appropriate.

Additional reports on network-as-a-service, SD-WAN/SASE, and managed services will be published in 2025.