電子爭議管理服務市場按組件、部署方法、爭議類型、最終用戶和地區分類

E-dispute Management Services Market, By Component, By Deployment Model, By Dispute Type, By End User, By Geography

出版日期: 2025年05月12日 | 出版商:

Coherent Market Insights | 英文 110 Pages | 商品交期: 2-3個工作天內

價格

簡介目錄

2025 年全球電子糾紛管理服務市場規模估計為 4.131 億美元，預計到 2032 年將達到 10.611 億美元，2025 年至 2032 年的複合年成長率為 14.4%。

分析範圍		分析詳細資訊
基準年	2024	市場規模（2025年）	4.131億美元
效能數據	2020-2024	預測期	2025-2032
預測期內的複合年成長率（2025-2032）	14.40%	預計金額（2032年）	10.611億美元

隨著商業數位化，線上交易、智慧財產權問題和其他數位事務引發糾紛的可能性顯著增加。電子糾紛管理服務提供了一種便捷且有效率的替代方案，可取代訴訟等傳統的糾紛解決方法。這些服務利用人工智慧和區塊鏈等先進技術，簡化糾紛解決流程，並為相關人員提供公平的結果。數位糾紛日益複雜，跨境交易日益增多，以及人們對替代性糾紛解決技術益處的認知不斷提高，這些因素也推動著市場的成長。

市場動態：

線上交易量不斷成長，數位糾紛日益複雜，以及法律行業對先進技術的日益普及。新冠疫情也加速了數位科技的普及，導致線上糾紛增多，進而對高效糾紛解決方案的需求也隨之增加。另一方面，企業（尤其是中小企業）對電子糾紛管理服務缺乏認知，以及對資料隱私和安全的擔憂在一定程度上限制了市場的發展。其他挑戰包括不同司法管轄區的法律體制差異以及流程標準化的需求。儘管存在這些市場限制，但對客戶體驗的日益關注、對專業化服務日益成長的需求以及與其他法律技術解決方案的潛在整合，為市場提供了巨大的成長機會。

本報告的主要特點

本報告對全球電子糾紛管理服務市場進行了詳細分析，並以 2024 年為基準年，展示了預測期（2025-2032 年）的市場規模和復合年成長率。
它還強調了每個細分市場的潛在商機，並解釋了該市場的有吸引力的投資提案矩陣。
它還提供了有關市場促進因素、限制因素和機會、新產品發布和核准、市場趨勢、區域前景和主要企業採用的競爭策略的重要見解。
全球電子糾紛管理服務市場的主要企業是根據公司概況、產品系列、主要亮點、財務業績和策略等參數列出的。
透過本報告的見解，負責人和企業經營團隊可以就未來的產品發布、合作夥伴關係、市場擴張和行銷策略做出明智的決策。
《全球電子糾紛管理服務市場》報告涉及該行業的各個相關人員，例如投資者、供應商、產品製造商、經銷商、新進業者和金融分析師。
相關人員可以透過用於分析全球電子糾紛管理服務市場的各種策略矩陣來簡化決策。

Tyler Technologies
JAMS
i3 Verticals, LLC
Quinte Financial Technologies
VastEdge
NewEraAdr.com
FINBOA
Resolute Systems, LLC
ServiceNow
FINRA
IDRC
ODR（Mediation）
Resolve Disputes Online（RDO）
Presolv360
ODRWays Solutions Private Limited
Trilegal
Jupitice Justice Technologies
JustAct
WEVAAD
WEBNYAY
EBRAM INTERNATIONAL ONLINE DISPUTE RESOLUTION CENTRE LIMITED
ODR.COM

第10章分析師建議

“命運之輪”
分析師觀點
Coherent Opportunity Map (COM)

第 11 章參考文獻與調查方法

參考
分析方法
關於 Coherent Market Insights

簡介目錄

Product Code: CMI7918

Global E-dispute Management Services Market is estimated to be valued at USD 413.1 Mn in 2025 and is expected to reach USD 1,061.1 Mn by 2032, growing at a compound annual growth rate (CAGR) of 14.4% from 2025 to 2032.

Report Coverage		Report Details
Base Year:	2024	Market Size in 2025:	USD 413.1 Mn
Historical Data for:	2020 To 2024	Forecast Period:	2025 To 2032
Forecast Period 2025 to 2032 CAGR:	14.40%	2032 Value Projection:	USD 1,061.1 Mn

As businesses get digitalized, the potential for disputes arising from online transactions, intellectual property issues, and other digital matters has largely grown. E-dispute management services offer a convenient and time-efficient alternative to traditional dispute resolution methods, such as litigation. These services use advanced technologies, including artificial intelligence and Blockchain, to streamline the dispute resolution process and provide fair outcomes for all the involved parties. The market's growth is also fueled by the increasing complexity of digital disputes, the rising number of cross-border transactions, and the growing awareness about the benefits of alternative dispute resolution methods.

Market Dynamics:

The increasing volume of online transactions, the growing complexity of digital disputes, and the rising adoption of advanced technologies in the legal industry. The COVID-19 pandemic has also added to the adoption of digital technologies, leading to a rise in online disputes and the, consequently, demand for efficient resolution methods. On the other side, the lack of awareness about e-dispute management services, particularly among small and medium-sized enterprises, and the concerns regarding data privacy and security limit the market to some extent. The market also faces challenges in terms of the varying legal frameworks across different jurisdictions and the need for standardization of processes. Despite these restraints, the market presents significant opportunities for growth, driven by the increasing focus on customer experience, the rising demand for specialized services, and the potential for integration with other legal tech solutions.

Key Features of the Study:

This report provides in-depth analysis of the global e-dispute management services market, and provides market size (USD Million) and compound annual growth rate (CAGR%) for the forecast period (2025-2032), considering 2024 as the base year
It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market
This study also provides key insights about market drivers, restraints, opportunities, new product launches or approvals, market trends, regional outlook, and competitive strategies adopted by key players
It profiles key players in the global e-dispute management services market based on the following parameters - company highlights, products portfolio, key highlights, financial performance, and strategies
Key companies covered as a part of this study include Tyler Technologies, JAMS, i3 Verticals, LLC, Quinte Financial Technologies, VastEdge, NewEraAdr.com, FINBOA, Resolute Systems, LLC, ServiceNow, FINRA, IDRC, ODR (Mediation), Resolve Disputes Online (RDO), Presolv360, ODRWays Solutions Private Limited, Trilegal, Jupitice Justice Technologies, JustAct, WEVAAD, WEBNYAY, EBRAM INTERNATIONAL ONLINE DISPUTE RESOLUTION CENTRE LIMITED, and ODR.COM
Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics
The global e-dispute management services market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts
Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global e-dispute management services market

Market Segmentation

Component Insights (Revenue, USD Mn, 2020 - 2032)
- Software/Platform
- Services
Deployment Model Insights (Revenue, USD Mn, 2020 - 2032)
- Cloud-Based
- On-Premises
Dispute Type Insights (Revenue, USD Mn, 2020 - 2032)
- Mediation
- Arbitration
- Negotiation
- Hybrid
End User Insights (Revenue, USD Mn, 2020 - 2032)
- Business
- Individual
Regional Insights (Revenue, USD Mn, 2020 - 2032)
- North America
- U.S.
- Canada
- Latin America
- Brazil
- Argentina
- Mexico
- Rest of Latin America
- Europe
- Germany
- U.K.
- Spain
- France
- Italy
- Russia
- Rest of Europe
- Asia Pacific
- China
- India
- Japan
- Australia
- South Korea
- ASEAN
- Rest of Asia Pacific
- Middle East
- GCC Countries
- Israel
- Rest of Middle East
- Africa
- South Africa
- North Africa
- Central Africa
Key Players Insights
- Tyler Technologies
- JAMS
- i3 Verticals, LLC
- Quinte Financial Technologies
- VastEdge
- NewEraAdr.com
- FINBOA
- Resolute Systems, LLC
- ServiceNow
- FINRA
- IDRC
- ODR (Mediation)
- Resolve Disputes Online (RDO)
- Presolv360
- ODRWays Solutions Private Limited
- Trilegal
- Jupitice Justice Technologies
- JustAct
- WEVAAD
- WEBNYAY
- EBRAM INTERNATIONAL ONLINE DISPUTE RESOLUTION CENTRE LIMITED
- ODR.COM

1. Research Objectives and Assumptions

Research Objectives
Assumptions
Abbreviations

2. Market Purview

Report Description
- Market Definition and Scope
Executive Summary
- Global E-dispute Management Services Market, By Component
- Global E-dispute Management Services Market, By Deployment Model
- Global E-dispute Management Services Market, By Dispute Type
- Global E-dispute Management Services Market, By End User
- Global E-dispute Management Services Market, By Region

3. Market Dynamics, Regulations, and Trends Analysis

Market Dynamics
Impact Analysis
Key Highlights
Regulatory Scenario
Product Launches/Approvals
PEST Analysis
PORTER's Analysis
Market Opportunities
Regulatory Scenario
Key Developments
Industry Trends

4. Global E-dispute Management Services Market, By Component, 2020-2032, (USD Mn)

Introduction
- Market Share Analysis, 2025 and 2032 (%)
- Y-o-Y Growth Analysis, 2021 - 2032
- Segment Trends
Software/Platform
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Mn)
Services
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Mn)

5. Global E-dispute Management Services Market, By Deployment Model, 2020-2032, (USD Mn)

Introduction
- Market Share Analysis, 2025 and 2032 (%)
- Y-o-Y Growth Analysis, 2021 - 2032
- Segment Trends
Cloud-Based
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Mn)
On-Premises
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Mn)

6. Global E-dispute Management Services Market, By Dispute Type, 2020-2032, (USD Mn)

Introduction
- Market Share Analysis, 2025 and 2032 (%)
- Y-o-Y Growth Analysis, 2021 - 2032
- Segment Trends
Mediation
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Mn)
Arbiration
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Mn)
Negotiation
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Mn)
Hybrid
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Mn)

7. Global E-dispute Management Services Market, By End User, 2020-2032, (USD Mn)

Introduction
- Market Share Analysis, 2025 and 2032 (%)
- Y-o-Y Growth Analysis, 2021 - 2032
- Segment Trends
Business
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Mn)
Individual
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2020-2032, (USD Mn)

8. Global E-dispute Management Services Market, By Region, 2020 - 2032, Value (USD Mn)

Introduction
- Market Share (%) Analysis, 2025, 2028 & 2032, Value (USD Mn)
- Market Y-o-Y Growth Analysis (%), 2021 - 2032, Value (USD Mn)
- Regional Trends
North America
- Introduction
- Market Size and Forecast, By Component, 2020 - 2032, Value (USD Mn)
- Market Size and Forecast, By Deployment Model, 2020 - 2032, Value (USD Mn)
- Market Size and Forecast, By Dispute Type, 2020 - 2032, Value (USD Mn)
- Market Size and Forecast, By End User, 2020 - 2032, Value (USD Mn)
- Market Size and Forecast, By Country, 2020 - 2032, Value (USD Mn)
  - U.S.
  - Canada
Latin America
- Introduction
- Market Size and Forecast, By Component, 2020 - 2032, Value (USD Mn)
- Market Size and Forecast, By Deployment Model, 2020 - 2032, Value (USD Mn)
- Market Size and Forecast, By Dispute Type, 2020 - 2032, Value (USD Mn)
- Market Size and Forecast, By End User, 2020 - 2032, Value (USD Mn)
- Market Size and Forecast, By Country, 2020 - 2032, Value (USD Mn)
  - Brazil
  - Argentina
  - Mexico
  - Rest of Latin America
Europe
- Introduction
- Market Size and Forecast, By Component, 2020 - 2032, Value (USD Mn)
- Market Size and Forecast, By Deployment Model, 2020 - 2032, Value (USD Mn)
- Market Size and Forecast, By Dispute Type, 2020 - 2032, Value (USD Mn)
- Market Size and Forecast, By End User, 2020 - 2032, Value (USD Mn)
- Market Size and Forecast, By Country, 2020 - 2032, Value (USD Mn)
  - Germany
  - U.K.
  - Spain
  - France
  - Italy
  - Russia
  - Rest of Europe
Asia Pacific
- Introduction
- Market Size and Forecast, By Component, 2020 - 2032, Value (USD Mn)
- Market Size and Forecast, By Deployment Model, 2020 - 2032, Value (USD Mn)
- Market Size and Forecast, By Dispute Type, 2020 - 2032, Value (USD Mn)
- Market Size and Forecast, By End User, 2020 - 2032, Value (USD Mn)
- Market Size and Forecast, By Country, 2020 - 2032, Value (USD Mn)
  - China
  - India
  - Japan
  - Australia
  - South Korea
  - ASEAN
  - Rest of Asia Pacific
Middle East
- Introduction
- Market Size and Forecast, By Component, 2020 - 2032, Value (USD Mn)
- Market Size and Forecast, By Deployment Model, 2020 - 2032, Value (USD Mn)
- Market Size and Forecast, By Dispute Type, 2020 - 2032, Value (USD Mn)
- Market Size and Forecast, By End User, 2020 - 2032, Value (USD Mn)
- Market Size and Forecast, By Country, 2020 - 2032, Value (USD Mn)
  - GCC Countries
  - Israel
  - Rest of Middle East
Africa
- Introduction
- Market Size and Forecast, By Component, 2020 - 2032, Value (USD Mn)
- Market Size and Forecast, By Deployment Model, 2020 - 2032, Value (USD Mn)
- Market Size and Forecast, By Dispute Type, 2020 - 2032, Value (USD Mn)
- Market Size and Forecast, By End User, 2020 - 2032, Value (USD Mn)
- Market Size and Forecast, By Country/Region, 2020 - 2032, Value (USD Mn)
  - South Africa
  - North Africa
  - Central Africa

9. Competitive Landscape

Tyler Technologies
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
JAMS
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
i3 Verticals, LLC
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
Quinte Financial Technologies
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
VastEdge
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
NewEraAdr.com
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
FINBOA
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
Resolute Systems, LLC
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
ServiceNow
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
FINRA
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
IDRC
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
ODR (Mediation)
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
Resolve Disputes Online (RDO)
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
Presolv360
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
ODRWays Solutions Private Limited
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
Trilegal
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
Jupitice Justice Technologies
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
JustAct
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
WEVAAD
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
WEBNYAY
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
EBRAM INTERNATIONAL ONLINE DISPUTE RESOLUTION CENTRE LIMITED
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
ODR.COM
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies