CPaaS(通信平台即服務)市場,按最終用戶行業,按地區,規模,份額,展望,機會分析,2022-2030
市場調查報告書
商品編碼
1213977

CPaaS(通信平台即服務)市場,按最終用戶行業,按地區,規模,份額,展望,機會分析,2022-2030

Communication Platform-As-A-Service Market, By End- User Vertical, By Region - Size, Share, Outlook, and Opportunity Analysis, 2022 - 2030

出版日期: | 出版商: Coherent Market Insights | 英文 163 Pages | 商品交期: 2-3個工作天內

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簡介目錄

通信平台即服務 (CPaaS) 可幫助企業架起客戶與員工之間的溝通橋樑,促進下一代通信技術的無縫集成。 這種平台可用於在包括社交媒體在內的各種渠道上與客戶建立聯繫。 例如,您可以啟動消息服務來建立客戶關係並提供客戶支持。 通過構建以客戶為中心的應用程序,您可以提高整個企業的銷售額。 然而,CPaaS 對於想要在全球擴張的公司也有效。

CPaaS 平台通常包括語音 API、SMS API 和分析 API。 它們是各種面向客戶的應用程序(如營銷自動化和 CRM)的基礎。 一些 CPaaS 還允許自動調用。

市場動態

預計全球通信平台即服務 (CPaaS) 市場將在預測期內實現強勁增長。 這種市場增長歸因於基於雲的解決方案的出現。 這些解決方案允許用戶在雲中存儲和訪問數據,而無需支付高昂的基礎設施成本。 因此,成本效率也是推動市場的主要因素之一。

但是,在預測期內,嚴格的政府法規和數據隱私問題等因素預計會阻礙全球通信平台即服務 (CPaaS) 市場的增長。

這項研究的主要特點

  • 本報告詳細分析了全球 CPaaS(通信平台即服務)市場,揭示了以 2021 年為基準年的預測期(2022-2030 年)的市場規模和 CAGR。(CAGR%)為說。
  • 它還揭示了不同細分市場的潛在創收機會,並為市場勾畫出一個有吸引力的投資建議矩陣。
  • 它還提供了有關市場驅動因素、制約因素、機會、新產品發布或批准、市場趨勢、區域前景、主要參與者採用的競爭戰略等方面的重要見解。
  • 全球通信平台即服務 (CPaaS) 市場的主要參與者根據公司亮點、產品組合、主要亮點、運營績效和戰略等參數進行分析。
  • 本次調查涵蓋的主要公司包括 EnableX.io (VCLOUDX PTE. LTD)、Twilio Inc.、Infobip Ltd.、Vonage Holdings Corp、M800 Limited、MessageBird BV、Iotum Inc.、Plivo Inc.、Voxbone SA、Snich AB、Telestax、Voximplant (Zingaya Inc.)、Mitel Networks Corporation、8x8 Inc.、AT&T Inc.、Voxvalley Technologies、Avaya Inc.、Bandwidth Inc. (Bandwidth.com)、Wazo Communication Inc. 和 IntelePeer Cloud Communications
  • 這份報告中的見解應該能讓企業營銷人員和管理人員就未來的產品發布、類型升級、市場擴張和營銷策略做出明智的決策。
  • 本研究報告面向該行業的各種利益相關者,包括投資者、供應商、產品製造商、分銷商、新進入者和金融分析師。
  • 利益相關者可以通過用於分析全球通信平台即服務 (CPaaS) 市場的各種戰略矩陣來促進決策制定。

內容

第 1 章目的和先決條件

  • 調查目的
  • 先決條件
  • 縮寫說明

第二章市場展望

  • 報告內容
    • 市場定義和範圍
  • 執行摘要
    • 市場概況:按最終用戶行業分類
    • 市場概況:按地區
  • 連貫機會圖 (COM)

第3章市場動態、規律及趨勢分析

  • 市場動態
    • 司機
  • 從傳統/相鄰模型遷移的增加
  • 對全渠道營銷的需求不斷增長
    • 約束因素
  • 關於使用 CPaaS 的安全問題
  • 關於數據使用的政府規定
    • 商機
  • 加強技術開發,例如輕量化和部署基於上下文的交易
  • 影響分析
  • 主要亮點
  • 監管場景
  • 產品發布和批准
  • 害蟲分析
  • 對 PORTER 的分析
  • 合併/收購場景

第 4 章 CPaaS(通信平台即服務)的全球市場 - 冠狀病毒 (COVID-19) 大流行的影響

  • COVID-19 的流行病學特徵
  • 供應方和需求方分析
  • 經濟影響

第 5 章全球通信平台即服務 (CPaaS) 市場:按最終用戶行業分類,2017-2030

  • IT/電信
  • BFSI
  • 零售/電子商務
  • 醫療保健
  • 其他行業最終用戶

第 6 章全球通信平台即服務 (CPaaS) 市場:按地區劃分,2017-2030

  • 北美
  • 歐洲
  • 亞太地區
  • 拉丁美洲
  • 中東和非洲

第七章競爭格局

  • io(VCLOUDX PTE. LTD)
  • Twilio Inc.
  • Infobip Ltd.
  • Vonage Holdings Corp.
  • M800 Limited
  • MessageBird BV
  • Iotum Inc.
  • Plivo Inc.
  • Voxbone SA
  • Snich AB

第 8 章

  • 調查方法介紹
  • 關於出版商
簡介目錄
Product Code: CMI5495

Communication Platform as a Service allows businesses to bridge their communications between customers and employees, facilitating seamless integration of next generation communications technologies. This type of platform can be used to connect with customers across various channels, including social media. For example, a company can set up a messaging service to engage customers and provide customer support. By building a customer-centric application, the company can improve its overall sales. However, CPaaS can also be useful for companies that want to expand globally.

CPaaS platforms typically include voice APIs, SMS APIs, and analytics APIs. They provide the foundation for a variety of customer-facing applications, including marketing automation and CRM. Some CPaaS offerings even allow for automated outbound calling.

Market Dynamics:

The global communication platform as a service (CPaaS) market is anticipated to witness strong growth over the forecast period. The growth of this market is due to the emergence of cloud-based solutions. These solutions enable users to store and access data in the cloud without paying for a costly infrastructure. Thus, cost efficiency is another major factor driving the market.

However, factors like stringent government regulations and concerns regarding data privacy are expected to hamper growth of the global communication platform as a service (CPaaS) market over the forecast period.

Key features of the study:

  • This report provides in-depth analysis of the global communication platform- as-a-service (CPaaS) market, and provides market size (US$ Million) and compound annual growth rate (CAGR%) for the forecast period (2022-2030), considering 2021 as the base year
  • It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market
  • This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, market trends, regional outlook, and competitive strategies adopted by key players
  • It profiles key players in the global communication platform- as-a-service (CPaaS) market based on the following parameters - company highlights, products portfolio, key highlights, financial performance, and strategies
  • Key companies covered as a part of this study include EnableX.io (VCLOUDX PTE. LTD), Twilio Inc., Infobip Ltd., Vonage Holdings Corp, M800 Limited, MessageBird BV, Iotum Inc., Plivo Inc., Voxbone SA, Snich AB, Telestax, Voximplant (Zingaya Inc.), Mitel Networks Corporation, 8x8 Inc., AT&T Inc., Voxvalley Technologies, Avaya Inc., Bandwidth Inc. (Bandwidth.com), Wazo Communication Inc., and IntelePeer Cloud Communications
  • Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics
  • The global communication platform- as-a-service (CPaaS) market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts
  • Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global communication platform-as-a-service (CPaaS) market

Detailed Segmentation:

  • Global Communication Platform-As-A-Service (CPaaS) Market By End- User Vertical:
    • IT and Telecom
    • BFSI
    • Retail and E-commerce
    • Healthcare
    • Other End-user Verticals
  • Global Communication Platform-As-A-Service (CPaaS) Market By Geography:
    • North America
    • Europe
    • Asia-Pacific
    • Latin America
    • Middle East & Africa
  • Company Profiles:
    • EnableX.io (VCLOUDX PTE. LTD)
    • Twilio Inc.
    • Infobip Ltd.
    • Vonage Holdings Corp.
    • M800 Limited
    • MessageBird BV
    • Iotum Inc.
    • Plivo Inc.
    • Voxbone SA
    • Snich AB
    • Telestax
    • Voximplant (Zingaya Inc.)
    • Mitel Networks Corporation, 8x8 Inc.
    • AT&T Inc.
    • Voxvalley Technologies
    • Avaya Inc.
    • Bandwidth Inc. (Bandwidth.com)
    • Wazo Communication Inc.
    • IntelePeer Cloud Communications

Table of Contents

1. Research Objectives and Assumptions

  • Research Objectives
  • Assumptions
  • Abbreviations

2. Market Purview

  • Report Description
    • Market Definition and Scope
  • Executive Summary
    • Market Snapshot, By End-User Vertical
    • Market Snapshot, By Region
  • Coherent Opportunity Map (COM)

3. Market Dynamics, Regulations, and Trends Analysis

  • Market Dynamics
    • Drivers
  • Rise in shift of organizations from traditional and adjacent models
  • Rise in demand for omnichannel marketing
    • Restraints
  • Security concerns related use of CPaaS
  • Government regulations regarding data usage
    • Opportunities
  • Increasing technological developments such as lightweight and context-based transaction deployments
  • Impact Analysis
  • Key Highlights
  • Regulatory Scenario
  • Product launch/Approvals
  • PEST Analysis
  • PORTER's Analysis
  • Merger and Acquisition Scenario

4. Global Communication Platform-As-A-Service (CPaaS) Market - Impact of Coronavirus (COVID-19) Pandemic

  • COVID-19 Epidemiology
  • Supply Side and Demand Side Analysis
  • Economic Impact

5. Global Communication Platform-As-A-Service (CPaaS) Market , By End-User Vertical, 2017-2030, (US$ Mn)

  • Introduction
    • Market Share Analysis, 2022 and 2030 (%)
    • Y-o-Y Growth Analysis, 2017- 2030
    • Segment Trends
  • IT and Telecom
    • Introduction
    • Market Size and Forecast, and Y-o-Y Growth, 2017-2030,(US$ Mn)
  • BFSI
    • Introduction
    • Market Size and Forecast, and Y-o-Y Growth, 2017-2030,(US$ Mn)
  • Retail and E-commerce
    • Introduction
    • Market Size and Forecast, and Y-o-Y Growth, 2017-2030,(US$ Mn)
  • Healthcare
    • Introduction
    • Market Size and Forecast, and Y-o-Y Growth, 2017-2030,(US$ Mn)
  • Other End-user Verticals
    • Introduction
    • Market Size and Forecast, and Y-o-Y Growth, 2017-2030,(US$ Mn)

6. Global Communication Platform-As-A-Service (CPaaS) Market , By Region, 2017-2030, (US$ Mn)

  • Introduction
    • Market Share Analysis, By Country, 2022 and 2030 (%)
    • Y-o-Y Growth Analysis, For Country 2017-2030
    • Country Trends
  • North America
    • Introduction
    • Market Size and Forecast, and Y-o-Y Growth, By Product Type, 2017-2030,(US$ Mn)
    • Market Size and Forecast, and Y-o-Y Growth, By End User, 2017-2030,(US$ Mn)
  • Europe
    • Introduction
    • Market Size and Forecast, and Y-o-Y Growth, By Product Type, 2017-2030,(US$ Mn)
    • Market Size and Forecast, and Y-o-Y Growth, By End User, 2017-2030,(US$ Mn)
  • Asia Pacific
    • Introduction
    • Market Size and Forecast, and Y-o-Y Growth, By Product Type, 2017-2030,(US$ Mn)
    • Market Size and Forecast, and Y-o-Y Growth, By End User, 2017-2030,(US$ Mn)
  • Latin America
    • Introduction
    • Market Size and Forecast, and Y-o-Y Growth, By Product Type, 2017-2030,(US$ Mn)
    • Market Size and Forecast, and Y-o-Y Growth, By End User, 2017-2030,(US$ Mn)
  • Middle East & Africa
    • Introduction
    • Market Size and Forecast, and Y-o-Y Growth, By Product Type, 2017-2030,(US$ Mn)
    • Market Size and Forecast, and Y-o-Y Growth, By End User, 2017-2030,(US$ Mn)

7. Competitive Landscape

  • io (VCLOUDX PTE. LTD)
    • Company Highlights
    • Product Portfolio
    • Key Developments
    • Financial Performance
    • Strategies
  • Twilio Inc.
    • Company Highlights
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Strategies
  • Infobip Ltd.
    • Company Highlights
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Strategies
  • Vonage Holdings Corp.
    • Company Highlights
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Strategies
  • M800 Limited
    • Company Highlights
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Strategies
  • MessageBird BV
    • Company Highlights
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Strategies
  • Iotum Inc.
    • Company Highlights
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Strategies
  • Plivo Inc.
    • Company Highlights
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Strategies
  • Voxbone SA
    • Company Highlights
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Strategies
  • Snich AB
    • Company Highlights
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Strategies
  • Analyst Views

8. Section

  • Research Methodology
  • About us