全球知識流程外包市場研究報告 - 2023 年至 2030 年行業分析、規模、佔有率、成長、趨勢和預測

知識流程外包（KPO）是一個術語，用於描述對公司競爭地位至關重要或對其價值鏈至關重要的核心資訊相關業務活動的外包。知識流程外包需要高度專業的專業知識以及先進的分析和技術技能。知識流程外包是將數據驅動的知識密集型活動外包出去，包括收集、管理和分析數據以及提供對業務的公正見解。通過KPO，組織可以快速添加特定領域的專家，以增加收入、提高競爭力或完成特殊任務。 KPO 需要將任務分配給通常在專業領域擁有高級學位和專業知識的個人。

市場動態：

知識流程外包市場發展的關鍵驅動力之一是需要處理、處理和分析的大量數據。當今世界，幾乎所有組織都是由數據或資訊驅動的，這使得他們能夠更有效地開發新產品並為客戶提供服務。隨著數據重要性的增加，零售行業對知識流程外包的需求也在不斷成長。此外，由於對服務級別協議 (SLA) 更好的靈活性和變更管理程序的便利性的需求不斷成長，預計知識流程外包 (KPO) 行業在未來幾年將呈現強勁成長。

該研究報告涵蓋波特五力模型、市場吸引力分析和價值鏈分析。這些工具有助於清晰地了解行業結構並評估全球範圍內的競爭吸引力。此外，這些工具還對全球知識流程外包市場的各個細分市場進行了包容性評估。知識流程外包行業的成長和趨勢為本研究提供了整體方法。

區域分析：

本節涵蓋區域展望，重點介紹北美、歐洲、亞太地區、拉丁美洲以及中東和非洲知識流程外包市場當前和未來的需求。此外，該報告重點關注所有主要地區各個應用領域的需求、估計和預測。

該研究報告還涵蓋了市場主要參與者的全面概況以及對全球競爭格局的深入了解。知識流程外包市場的主要參與者包括埃森哲、EXL Services、簡柏特、麥肯錫公司、穆迪投資者服務公司、Mphasis、RR Donnelley & Sons Company、Wipro Limited、HCL。本節包含競爭格局的整體視圖，包括各種戰略發展，例如關鍵併購、未來產能、合作夥伴關係、財務概況、合作、新產品開發、新產品發布和其他發展。

如果您有任何客製化要求，請寫信給我們。我們的研究團隊可以根據您的需求提供客製化報告。

目錄

第一章：前言

• 報告說明
  • 客觀的
  • 目標受眾
  • 獨特的銷售主張 (USP) 和產品
• 研究範圍
• 研究方法論
  • 市場研究過程
  • 市場研究方法論

第 2 章：執行摘要

• 市場亮點
• 全球市場概況

第 3 章：知識流程外包 - 行業分析

• 簡介 - 市場動態
• 市場促進因素
• 市場限制
• 機會
• 行業動態
• 波特五力分析
• 市場吸引力分析
  • 按服務分類的市場吸引力分析
  • 市場吸引力分析：按應用分類
  • 市場吸引力分析：按地區

第 4 章：價值鏈分析

• 價值鏈分析
• 原料分析
  • 原料清單
  • 原料廠商清單
  • 主要原料價格走勢
• 潛在買家名單
• 行銷管道
  • 直效行銷
  • 間接行銷
  • 行銷管道發展趨勢

第 5 章：COVID-19 爆發的影響分析

第 6 章：全球知識流程外包市場分析：按服務分類

• 按服務概覽
• 歷史和預測數據
• 按服務分析
• 分析和市場研究（客戶和行銷分析、營運和供應鏈分析、競爭情報和行業分析）
• 工程設計
• 財務流程外包
• 法律流程外包
• 出版外包
• 研發外包
• 其他

第 7 章：全球知識流程外包市場分析：按應用分類

• 概述：按應用
• 歷史和預測數據
• 分析：按應用
• BFSI
• 衛生保健
• 資訊技術與電信
• 製造業
• 製藥
• 零售
• 其他

第 8 章：全球知識流程外包市場分析：按地理位置

• 區域展望
• 介紹
• 北美銷售分析
  • 概述、歷史和預測銷售分析
  • 北美按細分市場銷售分析
  • 北美按國家/地區銷售分析
  • 美國銷售分析
  • 加拿大銷售分析
  • 墨西哥銷售分析
• 歐洲銷售分析
  • 概述、歷史和預測銷售分析
  • 歐洲按細分市場銷售分析
  • 歐洲按國家/地區銷售分析
  • 英國銷售分析
  • 法國銷售分析
  • 德國銷售分析
  • 義大利銷售分析
  • 俄羅斯銷售分析
  • 歐洲其他地區銷售分析
• 亞太地區銷售分析
  • 概述、歷史和預測銷售分析
  • 亞太地區按細分市場銷售分析
  • 亞太地區國家/地區銷售分析
  • 中國銷售分析
  • 印度銷售分析
  • 日本銷售分析
  • 韓國銷售分析
  • 澳大利亞銷售分析
  • 亞太地區其他地區銷售分析
• 拉丁美洲銷售分析
  • 概述、歷史和預測銷售分析
  • 拉丁美洲按細分市場銷售分析
  • 拉丁美洲按國家/地區銷售分析
  • 巴西銷售分析
  • 阿根廷銷售分析
  • 秘魯銷售分析
  • 智利銷售分析
  • 拉丁美洲其他地區銷售分析
• 中東和非洲銷售分析
  • 概述、歷史和預測銷售分析
  • 中東和非洲按細分市場銷售分析
  • 中東和非洲國家銷售分析
  • 沙烏地阿拉伯銷售分析
  • 阿拉伯聯合大公國銷售分析
  • 以色列銷售分析
  • 南非銷售分析
  • 中東其他地區和非洲銷售分析

第 9 章：知識流程外包公司的競爭格局

• 知識流程外包市場競爭
• 夥伴關係/協作/協議
• 併購
• 新產品發布
• 其他發展

第 10 章：公司簡介

• 頂級公司市場佔有率分析
• 市場集中度
• Accenture
• 公司簡介
• 公司收入
• 產品
• 最近的發展
• EXL Services
• 公司簡介
• 公司收入
• 產品
• 最近的發展
• Genpact
• 公司簡介
• 公司收入
• 產品
• 最近的發展
• McKinsey and Company
• 公司簡介
• 公司收入
• 產品
• 最近的發展
• Moody's Investors Service Inc.
• 公司簡介
• 公司收入
• 產品
• 最近的發展
• Mphasis
• 公司簡介
• 公司收入
• 產品
• 最近的發展
• RR Donnelley & Sons Company
• 公司簡介
• 公司收入
• 產品
• 最近的發展
• Wipro Limited HCL
• 公司簡介
• 公司收入
• 產品
• 最近的發展

注意 - 在公司概況中，財務詳細資訊和近期發展視情況而定，或者如果是私營公司，則可能不包括在內

Knowledge process outsourcing (KPO) is a term used to characterize the outsourcing of core information-related business activities that are pivotal to a company's competitive position or are essential to its value chain. Knowledge process outsourcing requires highly specialist expertise and advanced analytical and technical skills. Knowledge process outsourcing is contracting out data-driven, knowledge-intensive activities that include gathering, managing, and analyzing data and delivering unbiased insights into the business. Through KPO, an organization can quickly add experts in particular fields to increase earnings and improve competitiveness or achieve special tasks. KPO entails assigning tasks to individuals who often have advanced degrees and expertise in a specialized area.

MARKET DYNAMICS:

One of the key drivers in the advancement of the knowledge process outsourcing market is the huge availability of data that is needed to be handled, processed, and analyzed. In the present world, practically all organizations are driven by data or information, which enables them to develop new products and provide services to customers more effectively. The demand for knowledge process outsourcing in the retail industry is rising as the importance of data is increasing. Moreover, the knowledge process outsourcing (KPO) industry is estimated to show robust growth in upcoming years due to the rising demand for better flexibility in Service Level Agreements (SLAs) and convenience in change management procedures.

The research report covers Porter's Five Forces Model, Market Attractiveness Analysis, and Value Chain analysis. These tools help to get a clear picture of the industry's structure and evaluate the competition attractiveness at a global level. Additionally, these tools also give an inclusive assessment of each segment in the global market of knowledge process outsourcing. The growth and trends of knowledge process outsourcing industry provide a holistic approach to this study.

MARKET SEGMENTATION:

This section of the knowledge process outsourcing market report provides detailed data on the segments at country and regional level, thereby assisting the strategist in identifying the target demographics for the respective product or services with the upcoming opportunities.

By Service

• Analytics & Market Research (Customer & Marketing Analytics, Operations & Supply Chain Analytics, Competitive Intelligence & Industry Analysis)
• Engineering & Design
• Financial Process Outsourcing
• Legal Process Outsourcing
• Publishing Outsourcing
• Research & Development Outsourcing
• Others

By Application

• BFSI
• Healthcare
• IT & Telecom
• Manufacturing
• Pharmaceutical
• Retail
• Others

REGIONAL ANALYSIS:

This section covers the regional outlook, which accentuates current and future demand for the Knowledge Process Outsourcing market across North America, Europe, Asia-Pacific, Latin America, and Middle East & Africa. Further, the report focuses on demand, estimation, and forecast for individual application segments across all the prominent regions.

The research report also covers the comprehensive profiles of the key players in the market and an in-depth view of the competitive landscape worldwide. The major players in the knowledge process outsourcing market include Accenture, EXL Services, Genpact, McKinsey and Company, Moody's Investors Service Inc., Mphasis, RR Donnelley & Sons Company, Wipro Limited, HCL. This section consists of a holistic view of the competitive landscape that includes various strategic developments such as key mergers & acquisitions, future capacities, partnerships, financial overviews, collaborations, new product developments, new product launches, and other developments.

In case you have any custom requirements, do write to us. Our research team can offer a customized report as per your need.

TABLE OF CONTENTS

1 . PREFACE

• 1.1. Report Description
  • 1.1.1. Objective
  • 1.1.2. Target Audience
  • 1.1.3. Unique Selling Proposition (USP) & offerings
• 1.2. Research Scope
• 1.3. Research Methodology
  • 1.3.1. Market Research Process
  • 1.3.2. Market Research Methodology

2 . EXECUTIVE SUMMARY

• 2.1. Highlights of Market
• 2.2. Global Market Snapshot

3 . KNOWLEDGE PROCESS OUTSOURCING - INDUSTRY ANALYSIS

• 3.1. Introduction - Market Dynamics
• 3.2. Market Drivers
• 3.3. Market Restraints
• 3.4. Opportunities
• 3.5. Industry Trends
• 3.6. Porter's Five Force Analysis
• 3.7. Market Attractiveness Analysis
  • 3.7.1 Market Attractiveness Analysis By Service
  • 3.7.2 Market Attractiveness Analysis By Application
  • 3.7.3 Market Attractiveness Analysis By Region

4 . VALUE CHAIN ANALYSIS

• 4.1. Value Chain Analysis
• 4.2. Raw Material Analysis
  • 4.2.1. List of Raw Materials
  • 4.2.2. Raw Material Manufactures List
  • 4.2.3. Price Trend of Key Raw Materials
• 4.3. List of Potential Buyers
• 4.4. Marketing Channel
  • 4.4.1. Direct Marketing
  • 4.4.2. Indirect Marketing
  • 4.4.3. Marketing Channel Development Trend

5 . IMPACT ANALYSIS OF COVID-19 OUTBREAK

6 . GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET ANALYSIS BY SERVICE

• 6.1 Overview by Service
• 6.2 Historical and Forecast Data
• 6.3 Analysis by Service
• 6.4 Analytics & Market Research (Customer & Marketing Analytics, Operations & Supply Chain Analytics, Competitive Intelligence & Industry Analysis) Historic and Forecast Sales by Regions
• 6.5 Engineering & Design Historic and Forecast Sales by Regions
• 6.6 Financial Process Outsourcing Historic and Forecast Sales by Regions
• 6.7 Legal Process Outsourcing Historic and Forecast Sales by Regions
• 6.8 Publishing Outsourcing Historic and Forecast Sales by Regions
• 6.9 Research & Development Outsourcing Historic and Forecast Sales by Regions
• 6.10. Others Historic and Forecast Sales by Regions

7 . GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET ANALYSIS BY APPLICATION

• 7.1 Overview by Application
• 7.2 Historical and Forecast Data
• 7.3 Analysis by Application
• 7.4 BFSI Historic and Forecast Sales by Regions
• 7.5 Healthcare Historic and Forecast Sales by Regions
• 7.6 IT & Telecom Historic and Forecast Sales by Regions
• 7.7 Manufacturing Historic and Forecast Sales by Regions
• 7.8 Pharmaceutical Historic and Forecast Sales by Regions
• 7.9 Retail Historic and Forecast Sales by Regions
• 7.10. Others Historic and Forecast Sales by Regions

8 . GLOBAL KNOWLEDGE PROCESS OUTSOURCING MARKET ANALYSIS BY GEOGRAPHY

• 8.1. Regional Outlook
• 8.2. Introduction
• 8.3. North America Sales Analysis
  • 8.3.1. Overview, Historic and Forecast Sales Analysis
  • 8.3.2. North America By Segment Sales Analysis
  • 8.3.3. North America By Country Sales Analysis
  • 8.3.4. United State Sales Analysis
  • 8.3.5. Canada Sales Analysis
  • 8.3.6. Mexico Sales Analysis
• 8.4. Europe Sales Analysis
  • 8.4.1. Overview, Historic and Forecast Sales Analysis
  • 8.4.2. Europe by Segment Sales Analysis
  • 8.4.3. Europe by Country Sales Analysis
  • 8.4.4. United Kingdom Sales Analysis
  • 8.4.5. France Sales Analysis
  • 8.4.6. Germany Sales Analysis
  • 8.4.7. Italy Sales Analysis
  • 8.4.8. Russia Sales Analysis
  • 8.4.9. Rest Of Europe Sales Analysis
• 8.5. Asia Pacific Sales Analysis
  • 8.5.1. Overview, Historic and Forecast Sales Analysis
  • 8.5.2. Asia Pacific by Segment Sales Analysis
  • 8.5.3. Asia Pacific by Country Sales Analysis
  • 8.5.4. China Sales Analysis
  • 8.5.5. India Sales Analysis
  • 8.5.6. Japan Sales Analysis
  • 8.5.7. South Korea Sales Analysis
  • 8.5.8. Australia Sales Analysis
  • 8.5.9. Rest Of Asia Pacific Sales Analysis
• 8.6. Latin America Sales Analysis
  • 8.6.1. Overview, Historic and Forecast Sales Analysis
  • 8.6.2. Latin America by Segment Sales Analysis
  • 8.6.3. Latin America by Country Sales Analysis
  • 8.6.4. Brazil Sales Analysis
  • 8.6.5. Argentina Sales Analysis
  • 8.6.6. Peru Sales Analysis
  • 8.6.7. Chile Sales Analysis
  • 8.6.8. Rest of Latin America Sales Analysis
• 8.7. Middle East & Africa Sales Analysis
  • 8.7.1. Overview, Historic and Forecast Sales Analysis
  • 8.7.2. Middle East & Africa by Segment Sales Analysis
  • 8.7.3. Middle East & Africa by Country Sales Analysis
  • 8.7.4. Saudi Arabia Sales Analysis
  • 8.7.5. UAE Sales Analysis
  • 8.7.6. Israel Sales Analysis
  • 8.7.7. South Africa Sales Analysis
  • 8.7.8. Rest Of Middle East And Africa Sales Analysis

9 . COMPETITIVE LANDSCAPE OF THE KNOWLEDGE PROCESS OUTSOURCING COMPANIES

• 9.1. Knowledge Process Outsourcing Market Competition
• 9.2. Partnership/Collaboration/Agreement
• 9.3. Merger And Acquisitions
• 9.4. New Product Launch
• 9.5. Other Developments

10 . COMPANY PROFILES OF KNOWLEDGE PROCESS OUTSOURCING INDUSTRY

• 10.1. Top Companies Market Share Analysis
• 10.2. Market Concentration Rate
• 10.3. Accenture
  • 10.3.1. Company Overview
  • 10.3.2. Company Revenue
  • 10.3.3. Products
  • 10.3.4. Recent Developments
• 10.4. EXL Services
  • 10.4.1. Company Overview
  • 10.4.2. Company Revenue
  • 10.4.3. Products
  • 10.4.4. Recent Developments
• 10.5. Genpact
  • 10.5.1. Company Overview
  • 10.5.2. Company Revenue
  • 10.5.3. Products
  • 10.5.4. Recent Developments
• 10.6. McKinsey and Company
  • 10.6.1. Company Overview
  • 10.6.2. Company Revenue
  • 10.6.3. Products
  • 10.6.4. Recent Developments
• 10.7. Moody's Investors Service Inc.
  • 10.7.1. Company Overview
  • 10.7.2. Company Revenue
  • 10.7.3. Products
  • 10.7.4. Recent Developments
• 10.8. Mphasis
  • 10.8.1. Company Overview
  • 10.8.2. Company Revenue
  • 10.8.3. Products
  • 10.8.4. Recent Developments
• 10.9. RR Donnelley & Sons Company
  • 10.9.1. Company Overview
  • 10.9.2. Company Revenue
  • 10.9.3. Products
  • 10.9.4. Recent Developments
• 10.10. Wipro Limited HCL
  • 10.10.1. Company Overview
  • 10.10.2. Company Revenue
  • 10.10.3. Products
  • 10.10.4. Recent Developments

Note - in company profiling, financial details and recent development are subject to availability or might not be covered in case of private companies

LIST OF TABLES

• Market Snapshot
• Drivers : Impact Analysis
• Restraints : Impact Analysis
• List of Raw Material
• List of Raw Material Manufactures
• List of Potential Buyers
• Analysis by Service (USD MN)
• Analytics & Market Research (Customer & Marketing Analytics, Operations & Supply Chain Analytics, Competitive Intelligence & Industry Analysis) Market Sales by Geography (USD MN)
• Engineering & Design Market Sales by Geography (USD MN)
• Financial Process Outsourcing Market Sales by Geography (USD MN)
• Legal Process Outsourcing Market Sales by Geography (USD MN)
• Publishing Outsourcing Market Sales by Geography (USD MN)
• Research & Development Outsourcing Market Sales by Geography (USD MN)
• Others Market Sales by Geography (USD MN)
• Analysis Market by Application (USD MN)
• BFSI Market Sales by Geography (USD MN)
• Healthcare Market Sales by Geography (USD MN)
• IT & Telecom Market Sales by Geography (USD MN)
• Manufacturing Market Sales by Geography (USD MN)
• Pharmaceutical Market Sales by Geography (USD MN)
• Retail Market Sales by Geography (USD MN)
• Others Market Sales by Geography (USD MN)
• Global Knowledge Process Outsourcing Market Sales by Geography (USD MN)
• North America Market Analysis (USD MN)
• United State Market Analysis (USD MN)
• Canada Market Analysis (USD MN)
• Mexico Market Analysis (USD MN)
• Europe Market Analysis (USD MN)
• Europe Market Estimate by Country (USD MN)
• United Kingdom Market Analysis (USD MN)
• France Market Analysis (USD MN)
• Germany Market Analysis (USD MN)
• Italy Market Analysis (USD MN)
• Russia Market Analysis (USD MN)
• Spain Market Analysis (USD MN)
• Rest of Europe Market Analysis (USD MN)
• Asia Pacific Market Analysis (USD MN)
• China Market Analysis (USD MN)
• Japan Market Analysis (USD MN)
• India Market Analysis (USD MN)
• South Korea Market Analysis (USD MN)
• Australia Market Analysis (USD MN)
• Rest of Asia Pacific Market Analysis (USD MN)
• Latin America Market Analysis (USD MN)
• Brazil Market Analysis (USD MN)
• Argentina Market Analysis (USD MN)
• Peru Market Analysis (USD MN)
• Chile Market Analysis (USD MN)
• Rest of Latin America Market Analysis (USD MN)
• Middle East & Africa Market Analysis (USD MN)
• Saudi Arabia Market Analysis (USD MN)
• UAE Market Analysis (USD MN)
• Israel Market Analysis (USD MN)
• South Africa Market Analysis (USD MN)
• Rest of Middle East and Africa Market Analysis (USD MN)
• Partnership/Collaboration/Agreement
• Mergers And Acquisition

LIST OF FIGURES

• Research Scope of Knowledge Process Outsourcing Report
• Market Research Process
• Market Research Methodology
• Global Knowledge Process Outsourcing Market Size, by Region (USD MN)
• Porters Five Forces Analysis
• Market Attractiveness Analysis by Service
• Market Attractiveness Analysis by Application
• Market Attractiveness Analysis by Region
• Value Chain Analysis
• Global Market Analysis by Service (USD MN)
• Analytics & Market Research (Customer & Marketing Analytics, Operations & Supply Chain Analytics, Competitive Intelligence & Industry Analysis) Market Sales by Geography (USD MN)
• Engineering & Design Market Sales by Geography (USD MN)
• Financial Process Outsourcing Market Sales by Geography (USD MN)
• Legal Process Outsourcing Market Sales by Geography (USD MN)
• Publishing Outsourcing Market Sales by Geography (USD MN)
• Research & Development Outsourcing Market Sales by Geography (USD MN)
• Others Market Sales by Geography (USD MN)
• Global Market Analysis by Application (USD MN)
• BFSI Market Sales by Geography (USD MN)
• Healthcare Market Sales by Geography (USD MN)
• IT & Telecom Market Sales by Geography (USD MN)
• Manufacturing Market Sales by Geography (USD MN)
• Pharmaceutical Market Sales by Geography (USD MN)
• Retail Market Sales by Geography (USD MN)
• Others Market Sales by Geography (USD MN)
• Global Market by Revenue
• North America Market by Revenue
• Europe Market by Revenue
• Asia Pacific Market by Revenue
• Latin America Market by Revenue
• Middle East & Africa Market by Revenue
• Recent Development in Industry
• Top Companies Market Share Analysis

Kindly note that the above listed are the basic tables and figures of the report and are not limited to the TOC.